Automation EN Brochure
Automation EN Brochure
Automation in intralogistics.
first in intralogistics
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Our experts know what will work best for you. They speak your
language. They also know that things are changing quicker than
ever before in logistics. This is why we are already developing
the solutions for you today that you will need tomorrow, and
sustainably at that. This is our job, and has been for over
100 years.
YOUR REQUIREMENTS – OUR SOLUTIONS If so, you should consider automating your intralogistics With STILL iGo, we offer various truck-based extension – and not just by the major AGV manufacturers. Hundreds of
More complex. Faster. Better value. re you also confronted processes – it is a highly productive and cost-effective way to levels for the automation of your intralogistics which can be start-ups, technology companies and software firms are also
with challenges like these every day when competing for solve problems like these. STILL offers a wide range of different individually adapted to your requirements. keen to break into the market in this field. With our wealth
satisfied customers? solutions and truck-based extension levels to help you automate Hardly any other solution offers as much potential for process of experience and expertise in automation, we will be at your
→ Delivery delays due to rising order intake your processes. optimisation, data exchange and networking as automated side right from the start to make sure that you find the perfect
→ Warehouse capacities are reaching their limits They can be adapted to the complexity of your requirements, systems do. Robots, autonomous trucks and automated guided automation solution for you from among the numerous options
→ Warehouse employees are exposed to high physical stress meaning that they are guaranteed to pay off every time. vehicles (AGV) play a key role in this area. on the market.
→ Inefficient processes caused by errors, empty runs and Given all this, it is no wonder that there has been so much
transport damage development in the last few years. Today, we are seeing
→ Skills shortage significant investment and research in a multitude of R&D areas
Not every technological innovation is always financially → Future-proof. Standardised and scalable solutions for every
feasible for every task. We will be your partner and ensure that automation requirement
you do not get lost amid the vast array of digital offers available → Cost-effective. The right automation solutions in terms of ROI
as part of Industry 4.0. → Flexible. Various stages of automation: the level of
No matter what stage of your automation project you are at, automation is based on your processes
we will identify just the right mix of technical solutions for your → Safe. State-of-the-art navigation technologies and
intralogistics and will always keep a close eye on your return pedestrian protection
on investment. → Complete. Mobile and stationary solutions for completely
automated delivery chains
→ Predictable. Short response times in the design and
quotation preparation stages, as well as in the
implementation of projects
6 AUTOMATION SCENARIOS
RUBRIK 7
1 3
5
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2 HORIZONTAL TRANSPORT
5 ORDER PICKING
8 RUBRIK
AUTOMATION SCENARIOS 9
Scenario 1
“Our goal was to increase our capacity by merging
PRODUCTION SUPPLY AND DISPOSAL the warehouses with an automatic warehousing
AUTONOMOUS MOBILE ROBOTS system. In order to give ourselves the flexibility
Smart. Compact. Independent Our autonomous mobile we need for the future, we opted for STILL’s iGo
robots (AMR) are the smart solution for optimised horizontal
system with automatic industrial trucks”.
material flow. These agile little underride AGVs navigate
Martin Rosengreen Jessen, Production Supervisor, Danfoss, Tinglev (Denmark)
complex warehouse structures proactively and autonomously
and are easy to integrate into existing warehouse and transport
systems. Combined with comparatively low acquisition and
operating costs, a high throughput, minimal space requirements 1
and exceptional scalability, they are a forward-looking and highly Scenario 2
HORIZONTAL TRANSPORT
efficient solution.
THE CUSTOMER
Danfoss Power Electronics A/S, Denmark, heating and cooling EXV iGo systems
technology, more than 27,000 employees in over 100 countries. up to 3,744 mm up to 1.6 t
up to 2.0 m/s
THE CHALLENGE
Increase capacity and create flexibility by merging two manual
warehouses into a single automated central warehouse.
ACH 06-15
Volume: approx. 2,000 articles on roughly 8,800 pallets.
2
up to 1.5 t up to 2 m/s THE SOLUTION
Design and implementation of an automatic warehouse with
perfectly synchronised, fully automated MX-X very narrow
AXH 10 LTX 50 iGo systems aisle trucks and EXV high lift pallet trucks, including all system
up to 1 t up to 2.2 m/s up to 5,000 kg up to 1.7 m/s components. Incoming pallets are stored by the EXV iGo
systems in the warehouse, then moved to production and
transferred to the appropriate material handling system. The
ACH 06-15 AUTOMATED TUGGER TRAINS high lifting speed and intelligent environmental warning system
Small. Manoeuvrable. Powerful. Thanks to intelligent The STILL tugger train system ensures a precisely timed supply guarantee efficient goods handling, safe horizontal transport
QR code navigation, the ACH independently transports loads of material with minimal traffic – and is even partially or fully and accurate goods transfer. The system is optimised and AUTOMATED HIGH LIFT PALLET TRUCK
of 0.6 to 1.5 tonnes. Remarkably compact, of agile design and automated. The driverless LTX 50 iGo systems tractor reliably analysed via the smart STILL cloud-based solution iGo insights. EXV iGo systems. Power meets innovation. The automated
exceptional manoeuvrability, it moves deep into the warehouse navigates the train along a predefined route. It can pull a total STILL EXV iGo systems high lift pallet truck ensures highly
and production areas. weight of up to 5 tonnes, spread across several trailers with a THE CUSTOMER BENEFITS efficient logistics processes – as a stand alone solution, in
maximum load of 1.5 tonnes. The STILL LiftRunner tugger train In addition to increased capacity, benefits include time savings, mixed operation with manual trucks or in conjunction with
AXH 10 system offers the lowest rolling resistance in the sector and, space optimisation and process harmonisation. The flexible other AGVs. It combines a high load capacity, high speed and
Robust. Flexible. Intelligent. Ideal for existing warehouses, thanks to the wide range of compatible frames and trolleys with scalability of this solution allows to quickly respond to turnover impressive lifting height with optimum process safety. For
the AXH moves loads of up to 1 t – even over long distances. the practical STILL transport and removal system, each tugger peaks. An initial analysis performed shortly after example, the 360° personal protection system with sensitive
Featuring innovative SLAM technology for navigation and train can be configured individually. implementation already indicates cost savings of around 20 scanners and sensors protects people, the truck and the load –
a reliable object recognition, it independently circumnavigates percent. completely automatically.
obstacles and easily handles inaccurately positioned carriers.
10 RUBRIK
AUTOMATION SCENARIOS 11
Scenario 3
“We proposed our project to many well-known suppliers
STORAGE AND RETRIEVAL of driverless transport systems and complete solutions.
(high-bay) Ultimately, STILL was the only contractor able to
implement the entire concept in the very tight time
frame of just nine weeks”.
Manfred Kania, Head of Logistics, Kuraray, Troisdorf (Germany)
3
Scenario 4
STORAGE AND RETRIEVAL
MX-X iGo systems
(wide-aisle warehouse or block storage)
up to 14,000 mm up to 1.4 t
up to 3 m/s .
THE CUSTOMER FM-X iGo systems
up to 10,000 mm up to 2.5 t
Kuraray Europe GmbH, Germany, plastics industry, approx.
up to 1.7 m/s
AUTOMATED VERY NARROW AISLE TRUCK THE CUSTOMER 10,000 employees.
AND ORDER PICKER Tarkett, Netherlands, flooring solutions, approx. 12,500 AUTOMATED REACH TRUCK
MX-X iGo systems. Perfection at the highest level. The employees across 36 locations. THE CHALLENGE FM-X iGo systems. Redefining precision and efficiency:
automated very narrow aisle truck is the ideal partner for Centralise and automate a raw materials warehouse whether it is operating in long-distance transport or storing
warehouses with a particularly high level of space utilisation. THE CHALLENGE of 4,500 m to increase capacity and ensure long-term
2
and retrieving goods at great height, the automated reach
It works with precision at lofty heights to accurately store Optimise internal logistics and improve efficiency and process competitiveness. 24/7 production requires a minimum system truck impresses with its first-rate handling performance and
and retrieve goods weighing up to 1.4 tonnes – for maximum reliability at the new automatic warehouse in Waalwijk. availability of 98 percent. safety. Combined with its precision, for example when feeding
efficiency and optimum goods handling. Thanks to intelligent automatic shuttle systems, the intelligent safety features and
safety features such as warning signals and multiple laser THE SOLUTION THE SOLUTION impressive lifting height, the FM-X iGo systems makes efficient
scanners to detect people and objects, it is also extremely Implementation of a fully automated narrow-aisle warehouse In the material flow concept, which comprises intelligent space utilisation child’s play.
safe, even when used in conjunction with manual trucks. where the MX-X iGo systems very narrow aisle trucks can software and automation systems, semi-automated shuttles
perform to their full potential. They quickly and safely store communicate with fully automated STILL FM-X iGo systems
and retrieve goods at heights of up to 14 metres and ensure reach trucks. Within the rack system with its 3,300 shelf
fast and efficient goods handling, and all that at maximum positions, they ensure the efficient storage and retrieval of raw
“Our operation is safer, more reliable storage density, as the STILL high pallet shelving has space materials, the automatic implementation of shuttles in the
for 18,000 pallets over 21 rows. The MX-X iGo systems works right racks, and their transportation to the relevant production
and more efficient”.
in perfect harmony with the automated EXV, as well as with locations. An emergency concept to bridge any disruptions
Michiel van Trijen, Supply Chain Manager, Tarkett, manual reach trucks and electric pallet trucks for loading and ensures uninterrupted production.
Waalwijk (Netherlands) unloading. This solution provides an integrated process from the
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HGV to the shelf. THE CUSTOMER BENEFITS
The customer benefits from a highly efficient, transparent
THE CUSTOMER BENEFITS warehouse management system. The intelligent networking of
Greater efficiency and delivery reliability thanks to optimised trucks and the smart control system ensure that the necessary
organisation and a reduction in errors and damage. The customer raw materials are available for production supply – both now
also benefits from a much higher level of safety for employees and and in the future.
significant cost savings.
12 RUBRIK
AUTOMATION SCENARIOS POTENTIAL SAVINGS 13
“Out of all the trucks on the market that we tested, the AUTOMATICALLY COST-EFFECTIVE
OPX iGo neo is the most highly developed. The variety of Automated processes offer potential for savings
options offered by the STILL autonomous horizontal order
pickers impressed us”. An automated warehouse offers many advantages. In ONE-SHIFT OPERATION COSTS
Rolf Urech, Project Manager Industrial Trucks, Migros Verteilbetrieb AG, Neuendorf (Switzerland) addition to increasing efficiency and safety, the value-creating €40 million
use of resources also plays an important role: when intelligent €35 million
machines take over physically demanding and repetitive €30 million
work, this frees up employees to focus on more creative and €25 million
Scenario 5 responsible tasks. €20 million
OPX-L 20 S iGo neo AND YOU ALSO BENEFIT FROM TWO-SHIFT OPERATION COSTS
up to 700 mm up to 2 t A COST-EFFICIENCY PERSPECTIVE: €40 million
→ Increased handling capacity and maximum productivity – €35 million
5
AUTOMATED ORDER PICKER 24/7 if required €30 million
The smart way. The OPX iGo neo is the most reliable colleague → Siginificantly reduced accident rate and optimum safety €25 million
you could ever wish to have. The autonomous low level order for people and machines €20 million
picker follows operators wherever they go and effectively eases → Less damage to goods, materials and trucks €15 million
their workload. Thanks to the intelligent analysis performed → Minimal error rate thanks to intelligent systems €10 million
by its sensors, it also detects its surroundings, obstacles and → Greater independence from the labour market while
€5 million
distances precisely and proactively. becoming more attractive as a place to work
€0 million
0 1st 2nd 3rd 4th 5th 6th 7th year
The key to successful automation projects is thorough An informed decision for maximum success. These two A concept that is 100 percent tailored to you. In the next We make costs transparent – and prepare a detailed quote
preparation, precise planning and a transparent cooperation elements form the basis for the first project qualification. We step, we present our recommendations to you in a detailed and clear cost calculation based on the concept that we have
based on trust. With that in mind, we focus on two things in work closely with you to decide whether an automation solution concept presentation. At this stage, too, it is important to developed and validated together. Once the order has been
particular during the first interview: listening and analysing. is the right route for you, or whether other measures would us that we work together to evaluate the concept and take placed, our specialists get to work on the implementation of
It is important to us to make sure that we understand your be more appropriate. If we jointly decide on automation, we it to the next level. Working in close collaboration with you, your individual automation solution.
goals and visions while learning as much as possible about will start to develop some initial solution ideas based on we thoroughly examine the concept and also talk openly and
how you work, the current conditions and any particular our analyses – from a classic truck and rack solution to a fully transparently about the business case and budget.
challenges you face. automated warehouse.
DEVELOPMENT
FIRST ANALYSIS OF SOLUTION CONCEPT QUOTATION ORDER SERVICE
INTERVIEW: of the framework APPROACHES PRESENTATION for a validated Implementation Tailored
Familiarisation conditions Individual Concept validation concept and order completion service concept
and data capture recommendations
Your satisfaction is our priority. What you can count on. We are a reliable partner – and
Our approach means that you are part of the team and actively that does not stop once we have finished implementing your
involved in all processes – from the initial analysis to the automation solution. With individual, tailored service
finished solution. In joint workshops, we evaluate our analysis packages, software-assisted maintenance and service
results, define our recommended measures and validate our processes and service teams available at all times, we
concept proposals. The result is a solution that is precisely provide long-term, proactive, reliable support for you and
tailored to you and your specific challenges. your seamless intralogistics.
16 iGO INSIGHTS SOFTWARE SOLUTIONS 17
PROACTIVE OPTIMISATION IMPROVING SYSTEM EFFICIENCY DIGITAL. INTELLIGENT. NETWORKED. trucks. The STILL transport control system (TCS) ensures the
Automated vehicles are used 24 hours a day, 365 days a year. iGo insights uses the principle of machine learning to improve In a (semi-)automated warehouse, everything is intelligently efficient distribution, prioritisation and coordination of orders,
The automated guided vehicles (AGV) are controlled and system efficiency. All data collected by the AGV control linked. Software systems and automated guided vehicles, routes and goods distribution across the entire fleet. Apart
monitored by an AGV control system, which generates valuable system over a long period of time is uploaded to the cloud for manual trucks and warehouse trucks, truck assistance modules from automated guided vehicles (AGV), autonomous mobile
data that allows for a thorough analysis of your system and evaluation. It can then be accessed online via the encrypted and analysis tools can be connected and individually configured robots (AMR) such as the STILL ACH and AXH series and
processes from a higher-level perspective. With iGo insights, web portal. The software recognises structures in this data flow, with the aid of flexible interfaces. The result is a material flow truck assistance modules like the STILL iGo pilot can also be
STILL offers a cloud-based evaluation tool that filters calculates probabilities and allows you to act in a proactive way – that meets your precise requirements without any compromises incorporated. While the latter is used to coordinate manually
correlations from all the process information collected and for example when scheduling maintenance or repairs. – for a productive, optimised and future-proof warehouse. operated very narrow aisle trucks, AGV and AMR software
recommends specific measures to optimise the availability ensures the smooth management, transport distribution and
and performance of your system. STILL SOFTWARE SOLUTIONS – traffic control of the individual trucks in each system.
AS UNIQUE AS OUR CUSTOMERS
We always meet you exactly where you are when it comes to SMART ANALYSIS TOOLS
your warehouse needs: STILL software solutions are designed KEEP EVERYTHING IN VIEW
so that we can seamlessly link your established systems to our When it comes to transparent data evaluation and efficiency-
digital material flow solutions via highly compatible application boosting analysis of your fleet, tools such as STILL iGo insights
programming interfaces (APIs) and enhance your existing are also key to intelligent digital material flow management.
systems. The modules in the STILL material flow management They enable you to maintain an overview of all transport
system (MMS) enable all goods and information flows along movements and the utilisation and status of your trucks at all
the entire intralogistics chain to be controlled, mapped and times, in real time, and allow you to make optimisations and
analysed. Using your ERP system (e.g. SAP) as the basis, control adjustments to your processes promptly and easily.
modules such as the STILL warehouse management system
(WMS) or existing customer-side warehouse management
software are integrated so that orders can be issued to the
CUSTOMERS
GAIN A CLEAR ADVANTAGE WITH iGo insights CUSTOMERS STILL modules MMS
TCS
system system system
→ Problem-solving. Playback function allows precise fault determination by
looking back over truck and system behaviour TCS
transport control transport control
system STILL system STILL
→ Monitoring. Key figures for response times, traffic density, capacity utilisation
iGo pilot iGo pilot
and downtimes navigation AMR navigation AMR
software software
→ Forward-thinking. Daily information on trends and anomalies Manual
STILL STILL
Manual
→ Responsive. Web interface for desktop and all mobile end devices trucks
e.g. MX-X
AGV ACH trucks
e.g. MX-X
AGV ACH
software software
→ Time-saving. Maintenance or repair measures are proactively initiated iGo
AXH AXH
insights
analysis
iGo iGo
systems systems
vehicles vehicles
18 RELIABLE AT WORK NAVIGATION 19
Safety first! All STILL trucks are equipped with all relevant safety functions and Reliable, error-free navigation is crucial to the success of a BARCODE NAVIGATION
systems as standard to make them inherently safe and ensure optimum protection of smart warehouse and the seamless interaction of manual and The truck gets its route information from barcode labels that
people, the truck and the environment. automated trucks. That is why we use the latest technology to are affixed to the floor, aisles and racks and are read by special
ensure our AGVs navigate the warehouse safely, productively sensors on the AGV – even when travelling at high speed.
and without any accidents. And because no two warehouses Barcode navigation is an extremely precise method and is easy
or requirements are the same, we use different navigation to integrate into existing warehouse environments.
Automation box. methods depending on the situation – tailored to you and your
Navigation laser. The heart of the AGV. internal logistics.
Provides detailed data on The steering unit receives
the surroundings to enable driving instructions from the
precise navigation. control system.
Indicator lights.
For clearly visible
truck movements.
STILL iGo pilot is the smart solution for safe and efficient work → For every customer requirement there is the ideal system. The autonomous low level order picker reduces the The OPX iGo neo can be perfectly integrated into the individual
processes in your (semi-)automated narrow-aisle warehouse. STILL iGo pilot can read RFID tags and barcode labels. employees’ workload. The picking of goods is a diverse and picking processes. The increased picking performance and
The smart assistance systems for precise navigation → Custom configuration. The system can be individually challenging task in intralogistics. In particular, the high levels optimum ergonomics make for a winning combination – and
(iGo pilot navigation) and reliable safety (iGo pilot safety) adapted to any conceivable narrow-aisle warehouse. of passenger traffic in the picking areas as well as very long the balance between these two aspects is absolutely key
link the specific warehouse topography to the trucks operating → Optimal working conditions. Doing away with search pro- transport routes pose major challenges for employees. in practice. With the iGo neo technology, STILL is the first
within to create an integrated working environment – for cesses and wasted trips relieves the burden on employees provider to succeed in turning series-produced trucks into
optimum productivity and the effective protection of people and and enables quick familiarisation. autonomous assistants for operators. Thanks to artificial
machines. The trucks navigate using a 3D warehouse plan and intelligence, the truck always stops at the optimal picking
defined orientation points in the warehouse. position and adapts its travel path and speed for the task at
hand to the relevant situation.
iGo pilot navigation → Productive. The truck follows the operator and always stops at the optimal picking iGo neo Easy Protect. For added safety,
Productive. Simple. Precise. iGo pilot navigation communicates with your position. Artificial intelligence adjusts the travel path and speed for the task at hand OPX iGo neo trucks with Easy Protect
warehouse management system and combines the warehouse processes into an to the relevant situation. offer a unique collision avoidance system.
intelligent whole. During its journey through the shelving aisles, the very narrow aisle → Less work. Up to 75% reduction in instances of strenuous and time-consuming With this system, the truck automatically
truck continuously detects its current position, knows which shelving location to drive mounting and dismounting, with considerable reduction in walking distances reduces its speed in manual operation
to next and autonomously finds its way through the warehouse aisles. with loads. if the operator is heading towards an
→ Safe. A multi-stage safety concept protects people, warehouse equipment and obstacle. This ensures that collisions
iGo pilot safety goods. Special sensors record all dynamic and static objects in the warehouse. are effectively avoided while keeping
Safe. Reliable. Efficient. iGo pilot safety is your guardian angel in the (semi-) → Reliable. The truck uses the hybrid tracking system to identify its individual interventions in operation to a minimum.
automated narrow-aisle warehouse. The assistance system has up to 15 safety operator and follow him or her – even when a Z-pick pattern is being used.
configurations, for example for height and speed limits, obstacles and braking → Efficient. iGo neo significantly increases productivity compared with conventional
distances. This ensures that goods, shelves, trucks and people in the warehouse are MX-X iGo pilot order picking.
reliably protected against damage and accidents.
22 FULLY AUTOMATED DRIVING FULLY AUTOMATED DRIVING 23
Individual automation solutions tailored to your precise Analysis, planning, implementation. Put your trust in In order to implement a fully automated supply chain, we are or integrate them into existing warehouse management and
requirements. STILL iGo systems enables automated automation that meets your needs and delivers maximum adding our autonomous mobile robots ACH and AXH to our control systems. Using QR code or SLAM navigation, they move
interaction between one or more different trucks so that efficiency by selecting the best technologies for your automation portfolio. autonomously and proactively through the warehouse and can
transport tasks in the warehouse can be performed without requirements. This means that you can always stay flexible These compact, agile and intelligent underride AGVs are even adapt their routes independently as required. The AMRs
a driver. Our many years of experience have taught us that because all automated STILL series-produced trucks can also increasingly found in warehouses, distribution centres and can transport different carriers on their platform and can be
different warehouse situations require different solutions. be operated manually in the worst-case scenario. Once your production facilities in sectors such as the e-commerce, linked to different storage and transfer stations.
iGo systems offers you a perfectly coordinated combination tailor-made automation solution has been implemented, a automotive, food and retail industries. They are extremely
of different automated STILL series-produced trucks and professional, custom service model guarantees that your productive, space-saving, low-maintenance warehouse
corresponding software, including the installation of all system is available at all times. assistants for horizontal goods transport. Depending on your
components – tailored to your requirements and conditions. requirements, you can use our AMRs as a stand-alone solution
→ Complete. Continuously automated material flow from → Flexible. Automated series-produced trucks that can also be ACH 06-15 AXH 10
goods receipt to outgoing deliveries with a complete range operated manually where required. Small. Manoeuvrable. Powerful. The ACH is available in Robust. Flexible. Intelligent. The AXH transports up to
of automated STILL series-produced trucks. → Needs-based. Standardised and scalable solutions for every three variants with load capacities from 0.6 to 1.5 tonnes and 1 tonne at a brisk 2.2 m/s. Innovative SLAM navigation makes
→ Intelligent. Truck control, traffic regulation, battery monitoring automation requirement. transports its load from A to B at up to 2 m/s. It plans its route it particularly autonomous and means that it can navigate
and effective fleet utilisation with the iGo software. → Predictable. Short response times both in the design and independently and proactively using precise, easy-to-install according to the actual surrounding structure. It also scores
→ Organised. Effective cooperation of manually driven quotation preparation stages, as well as in the QR code technology, and is extremely mobile and agile. Thanks points for flexible load handling and, in addition to pallets
vehicles with semi and fully-automated transport systems. implementation of projects. to its slim dimensions and its manoeuvrability, it can go deep and platforms, can also handle trolleys and transport them
→ Goal-oriented. Modern navigation technologies for secure, into storage and production areas and transport goods to the over long distances. Thanks to innovative software and
independent movement of vehicles in the warehouse. production line. fast implementation, the AXH fits seamlessly into existing
→ Safe. Pedestrian protection systems guarantee the utmost warehouse environments. As the first STILL truck with
safety. Appropriate sensor technology ensures precise VDA 5050 interface, it also interacts smoothly with systems
pallet detection. from other manufacturers.
24 STILL SERVICE OUR SUCCESS 25
When it comes to the availability of your intralogistics solutions, YOU CAN COUNT ON Our job is to successfully design your intralogistics. This is “A customer satisfaction
we do not compromise. We are reliably by your side with a team → 24/7 availability in person, by telephone and online where our mission comes from, as the success of our business
of more than 3,500 service technicians across Europe, software → Fast support from qualified experts – remotely and on-site is measured by your satisfaction. That is why we are certain that rate of 97 percent is a great
support available at all times, a host of innovative digital → STILL original spare parts and individual spare parts we can also be of benefit to you: because we listen carefully, we testament to our work –
services, and flexible service agreements. We are always just a packages for your automation components recognise your logistical challenges and make them our own,
phone call or a click away. → Scheduled and preventative maintenance of your trucks and we make every effort to find the best possible solution. but not a reason to rest on
and automation kits our laurels”.
→ Needs-based, individual service agreements
READY FOR USE AT ALL TIMES: ALWAYS BY YOUR SIDE: Here at STILL, we are all about solidarity. We work together
HARDWARE SERVICE SOFTWARE SUPPORT as a community to develop and implement the best solutions for “Only by working together
To minimise the risk of failure in your intralogistics, we We are also on hand should your automated systems experience you. At STILL, every single one of us identifies significantly with
proactively schedule maintenance and servicing for your trucks a software failure. Our specialists are available 24/7 via our this mission statement and works towards it with passion and will we find the perfect
and automation kits. And if anything should ever go wrong, our service hotline and the remote service to assist you with dedication. It is this sense of solidarity which also underpins our solution. Our STILL experts
expert service technicians are always available: thanks to our analysis, diagnostics and troubleshooting. We are able to rectify collaboration with our partner companies.
comprehensive service network, help is never far away and our most faults quickly and remotely via a secure VPN connection. provide solution-oriented advice:
service technicians can be with you on site in next to no time. You will also receive detailed fault documentation. the ideal basis for a lasting,
They bring the necessary original spare parts with them, or take
what is needed from your individual spare parts package – when trusting relationship”.
operating automated systems, we recommend keeping critical
spare parts on site as they often require custom-made items
with longer delivery times.
26 OUTLOOK SIMPLY EFFICIENT PRINCIPLE 27
Intralogistics is an extremely dynamic, highly technical field. SMART FACTORY AND THE INTERACTION
Automation and robotics are no longer a vision of the future – BETWEEN HUMAN AND MACHINE
they are a reality. They are also what will shape our industry over The industrial internet of things enables direct communication
the years to come. We already have solutions for the challenges between vehicles, systems and equipment. It allows them to
of tomorrow today. organise themselves largely autonomously while employees
increasingly perform control and optimisation functions. Safe
interaction between humans and machines is crucial to the
success of this system – and the high safety standards of our
AGVs and the development of the 3D localisation of objects Successful intralogistics requires solutions to enable transport tasks at a glance: five benefit categories, based on an analysis of customer
and people are important steps on the journey to a smart to be completed efficiently and cost-effectively. However, growing needs, guide our development and give you a clear overview of our
warehouse. challenges and ever-evolving technologies are making it increasingly products. The benefits are also always coordinated with each other,
difficult for those responsible to find the appropriate products for their meaning that you always get a solution that is ‘simply efficient’ and
requirements. With our ‘Simply efficient’ principle, you can see the offers you maximum cost-effectiveness.
added value of all trucks, software solutions and services from STILL
STILL GmbH
Berzeliusstr. 10
22113 Hamburg
Germany
STILL is certified in the following
Tel.: +49 40 73 39 20 00 areas: Quality management,
occupational safety, environmental
Fax: +49 40 73 39 20 01 protection and energy management.
[email protected]
For further information please visit
www.still.eu
first in intralogistics