END-OF-UNIT TEST – M2 - Unit 10

Duration: 75 minutes

Section 1: Language knowledge (40 marks)

I. Fill in each blank in the passage below with ONE suitable word.

We decided to reduce the targets for the productivity bonus to make (1)
………… easier to earn a bonus. We thought it would make people work (2)
………… and we expected that better productivity would follow. In fact, the
decision was (3) ………… disaster. It made things (4) ………… , because
workers still failed to meet production targets and their morale fell even lower.
In the end we had to ask Patrick Massey, the old production manager, to come
back (5) ………… the company. He was a strong leader and very popular. He
didn’t want his old job, (6) ………… we offered him a position on the board of
(7) ………… . The workers were happy to see him back and morale improved
immediately. Patrick also helped to recruit a new production manager (8)
………… could do the job effectively. At last productivity has started to
improve again and we have learned that good (9) ………… and good people
management are absolutely essential to high (10) ………… .

1 A. it B. her C. us D. them

2 A. worse B. harder C. less D. good

3 A. a B. the C. an D. Ø

4 A. less B. more C. worse D. better

5 A. into B. with C. from D. to

6 A. therefore B. so C. consequently D. thus

8 A. who B. which C. whom D. Ø

9 A. sponsorship B. scholarship C. partnership D. leadership

10 A. production B. productive C. productivity D. productiveness

II. Choose the best answer

11. He asked me ……………

A. how have you changed in the last five years?

B. how I have changed in the last five years?

C. how I had changed in the last five years.

D. how had I changed in the last five years.

12. I’d like to know ……………

A. what would your colleagues say about you?

B. what would your colleagues say about you.

C. what your colleagues would say about you?

D. what your colleagues would say about you.

13. My boss asked me ……………

A. if you have prepared the figures for me.

B. if I have prepared the figures for him.

C. if I had prepared the figures for him.

14. Claudia wanted to know ……………

A. how long would it take to integrate the two companies.

B. how long it would take to integrate the two companies.

C. how long it will take to integrate the two companies.

D. how long will it take to integrate the two companies.

15. He asked her …………… .

A. why is this year’s budget so small B. why this year’s budget is so small

C. why was this year’s budget so small D. why this year’s budget was so
small

16. Do not do everything yourself. …………… tasks to other people.

A. Submit B. Give C. Divide D. Delegate

17. You must keep staff …………… especially when things get difficult.

A. generated B. motivated C. frustrated D. electrified

18. Weigh up the …………… of each alternative before deciding.

A. checks and balances B. assets C. pros and cons D. profits

19. Try to ensure that each employee’s …………… is not too great.

A. workload B. working practice C. work-to-rule D. working party

20. Those who can’t manage their time efficiently always have high stress
…………… .
 A. grades B. standards C. performances D. levels

21. A good manager responds …………… his/her employees’ needs without

A. to B. for C. of D. from

22. Through bad management they turned a crisis …………… a disaster.

A. over B. into C. off D. for

23. The project manager is off sick, …………… there is little chance of
achieving much this week.

A. as B. so C. since D. because

24. My boss is too direct – he shouldn’t tell people directly …………… he

A. why B. which C. what D. who

25. The work is interesting …………… there are good possibilities for
promotion in the company.

A. but B. so C. therefore D. and

26. After …………… many unforeseen obstacles they just managed to meet
their deadline.

A. overcome B. overcoming C. overcame D. to overcome

27. Sound research-based judgment helps businesses to be …………… accurate

A. sufficient B. sufficiently C. sufficiency D. suffice

A. manage B. manager C. managed D. managerial

29. They decided to move production to the Far East to improve their
…………… .

A. compete B. competition C. competitive D. competitiveness

30. I’m afraid access to this information is …………… .

A. restrict B. restriction C. restricted D. restricting

31. The manager of the group was a brilliant man …………… only weakness
was that he hated to accept defeat.

A. whose B. who C. whom D. who’s

32. Theory Y suggests that people will seek …………… responsibility and try
to get better at their job.

A. into B. back C. out D. in

33. The field of endocrinology …………… to research that could reduce the
probability of cardiac failure.

A. had led B. have been leading C. has led D. leading

34. The manager is likely to develop a truly …………… workforce.

A. motivate B. motivating C. motivated D. motivates

35. Those people are …………… dependable and trustworthy as the sunrise.

A. like B. as C. so D. too
36. The production manager did everything he …………… to avoid a
deterioration in quality.

A. might B. would C. should D. could

37. The man was …………… ashamed of the mistake he made during the
conference.

A. awful B. terribly C. terrible D. terrifically

38. ……… increased as their proposals were rejected by the multinational

A. Disappointment B. Disappointing C. Disappointed D.

39. Daria thought the managers …………… the best clients to male
consultants.

A. take B. provide C. allocate D. give

40. ..............., choosing the right person for the right job, may be included as
part of the organizing function of management.

A. Staffing B. Positioning C. Allocating D. Promoting

Section 2: Language use (70 marks)

I. Read the following passage and answer the questions that follow

Starting every day with a song

By Virginia
Matthews
For staff and managers at Asda, each working day gets off to a raucous start.
'Give me an A!' they cry, 'Give me an S! Give me a D! Give me an A! What
does that spell? Asda!'

Customers of the supermarket chain may be alarmed to see and hear the
company chant, but Asda insists chanting, singing or hand-clapping is one of
the best motivational tools around.

Asda's spokeswoman says she believes the daily chant unites the workforce.
Asda's chant was adapted for the UK from the version sung at Wal-Mart, its
parent company. The song now accompanies all sales conferences, company
events and even management meetings.

'The directors are just as happy to chant as the cashiers are and they have told us
that it helps them get through the business of the day more efficiently and
quickly. Chanting isn't compulsory though,' she adds, 'and if people don't want
to join in, they won't be penalized. As for the customers, they love to see us
enjoying our work with a good shout and sometimes they even want to join in.'

From the Financial Times

Choose the best answer

1. Who is Asda’s chant for?

A. staff only

B. managers only

C. both staff and managers

D. customers, staff and managers

2. Why does Asda insist chanting?

B. to make fun of themselves

C. because their customers love to see them chanting

D. because it’s the company’s policy

3. Which of the following is NOT true about Asda’s chant?

A. The chant is used in a number of different situations.

B. The chant is a type of song.

C. The chant is exactly the same as the one used at Wal-Mart.

D. The chant motivates employees.

Answer the question.

4. According to Asda's spokeswoman, what can the daily chant do?

What does each of the following underlined words / phrases refer to?

5. ‘ customers…. and sometimes they even want to join in.’ (the last paragraph)

6. Chanting isn't compulsory though,' she adds, Asda’s spokeswoman… (the

Which words in the passage mean the following?

7. a company that owns another ……parent company………

8. very worried …alarmed…………

Fill in each blank with ONE suitable word from the passage. Put it in its correct
form or tense.
9. When Asda employees …chant… , any customers in the store may also
participate.

10. Asda believes the chant …unites… employees and makes them work better.

KEYS – EOU TEST – M2 - Unit 10

Section 1 (40 marks)

I. (10 marks)

1. A (it) 2. B (harder) 3. A (a) 4. C (worse) 5. D (to)

6. B (so) 7. C (directors) 8. A (who) 9. D (leadership) 10. C (productivity)

II. (30 marks)

EOU Test.M2.U10.PreInter 5

11. C 12. D 13. C 14. B 15. D

16. D 17. B 18. C 19. A 20. D

21. A 22. B 23. B 24. C 25. D

26. B 27. B 28. D 29. D 30. C

31. A 32. C 33. C 34. C 35. B

36. D 37. B 38. A 39. C 40. A

Section 2 (60 marks)

I. (20 marks)

1. C
2. A

3. C

4. It can unite the workforce.

5. customers

6. Asda's spokeswoman

7. a parent company

8. alarmed

9. chant

10. motivates