Abdullah Saud

[email protected] | +91 7983029296 | New Delhi, India | LinkedIn

EXPERIENCE
Upscale.ai Dec 2020 – Present
Software Development Engineer - II (Founding Team Member) Delaware (Remote)

● Pioneered the development of a Sales engagement platform in a fast-paced environment using Agile methodology,
the latest technology stack and user-centred design principles; grew user base by 500% within the first year.
● Developed complete life cycle solutions for the application using RESTful web services and designed database
schema (relational and non-relational) which lowered the infrastructure cost by 3 times.
● Implemented Serverless functions in coordination with AWS services (Lambda, DynamoDB, S3, CloudFront) to
automate system scalability.
● Chaired the first major effort to A/B test the company's CRM integration and optimised the functionality for
customer acquisition; resulting in a 7.5% increase in conversions.
● Designed and developed robust, scalable integrations for top CRMs including HubSpot, Salesforce, and
Zoho; achieved higher lead conversion rates as a result.
● Integrated third-party Communication tools into the application (Gmail, Outlook, Office 365, Twilio) and
Plugins (LinkedIn, Slack) which resulted in a 38% increase in customer conversions and a $25K reduction in
annual infrastructure costs.
● Collaborated with cross-functional teams to manage the implementation of automated testing and code quality
checks; decreased software development time by 30%, and minimised code errors by 50%.
● Engineered and executed strategies for continuous integration and delivery which reduced the software
release cycle from 4 weeks to 1 week.

Keywords: Javascript, Lambda, SQL, PL/SQL (Oracle), Amazon Web Services (AWS), CloudFront, S3,
Serverless, DynamoDB, MongoDB, RDS, Agile, Continuous Integration, Microservices, Kubernetes, GitLab.

Nineleaps Jan 2019 – Dec 2020

Software Engineer Bengaluru

● Expedited the overhaul of legacy source code for two production applications, resulting in a 35% reduction in
run-time performance and increased usability.
● Drove implementation of ElasticSearch to optimise search results, achieving an impressive 65% performance boost
in search functionality.
● Customized database schema and restructured REST APIs which decreased query response time to 1/3rd.
● Deployed comprehensive end-to-end test automation for the software system, utilizing xUnit and achieving a
remarkable 70% increase in testing efficiency and 90% improvement in testing accuracy.
● Launched a quality assurance process to reduce production issues by 30% through code reviews, continuous testing,
feedback analysis, and software integration management.
● Directed the integration of Mailchimp into the application, resulting in a 60% improvement in email campaign
effectiveness, and a 35% improvement in user retention.
● Spearheaded redevelopment of internal tracking system in use by 400 employees, resulting in 20+ new features,
reduction of 20% in save/load time and 15% operation time.

Keywords: C#, .NET, Entity Framework, SQL Server, TDD, RESTful APIs, MVC, WCF, Web API, LINQ, Node.JS,
Microsoft Azure, IIS, PostgreSQL, xUnit, SQL, ElasticSearch, Github, CI/CD.
 EDUCATION

Bachelor of Technology in Computer Science, Graphic Era University, Dehradun Jul 2019
AISCEE, Saint Pauls School, Rampur Mar 2015

SKILLS
● Technical Skills: Javascript, C#, ASP.NET, System Design, HTML, CSS, Express, Node.JS, MVC, WCF, SQL,
Postgres, AWS, SQL Server, MongoDB, Gitlab, Github, Version Control, Docker, CI/CD.

This position, with the title of Software Engineer, is in the Frostbite CI Support team and reports to the Engineering Manager. Frostbite is the one engine for Electronic Arts, and through our unique development process, we aim to produce a functional, reliable, usable and high-end product for our game developers.
The CI Support team provides the infrastructure and services required by Frostbite's CI, validating hundreds of code changes every day. In our team, you will operate and scale a global farm with on-premise and cloud components. You will set up and troubleshoot build and test automation on multiple games and platforms, and even prototype hardware. You will develop monitoring to reduce manual intervention to a minimum. You will learn multiple technologies and will be trusted as a domain expert on many new areas. Working with Frostbite software, quality and release engineers, you will make
efficient, reliable, secure development workflows possible. You will also share your solutions and best practices with DevOps engineers across EA.
As a member the larger Frostbite Continuous Development organization, you will belong to a globally distributed team with development centers in Stockholm (Sweden), Vancouver (Canada), Bucharest (Romania) and Guildford (UK), to name a few.
Responsibilities

● Operates Frostbite's CI, working with team mates to keep the automation pipeline fast and reliable across branches and platforms.
● Manage and scale up the hardware, virtual infrastructure and services.
● A natural problem solver who is comfortable working both independently and as part of the team.
● Respond to breakages, diagnosing and fixing problems in complex systems.
● Report status and thoroughly documenting issues and solutions.
● Develop monitoring and other systems that reduce the time spent on support.
● Partner with Frostbite engineers to understand and fulfil their evolving requirements, e.g. ensuring quick feedback and accurate error messages.
● Work with people from around the world - we're a global team.

Requirements

● Experience working with customers in solving technical problems.

● Interest in hardware and multi-platform development.
● Ease to organize your work across competing demands.
● Can-do mentality, eager to try things out and take on new technologies.
● Collaboration with local and remote teams, sharing knowledge and responsibilities.
● As we're an international team who communicate in English, you'll need to be comfortable talking and writing about technical details in English.

Nice to have

● Familiarity with DevOps, build systems, and CI software and workflows.

● Scripting or programming experience, including debugging processes.

What tech are we using?

Although it is not required to have experience in our tech, candidates often find it helpful to know what we are using. This is not an exhaustive list, and this changes over time as we find better solutions.

● Windows 10, Ubuntu, Debian.

● Jenkins CI.
● Perforce, git, GitLab.
● vSphere / VMware.
● Ansible, Chef; Packer; Artifactory, Chocolatey and NuGet.
● Docker, DC/OS, Kubernetes, AWS and Azure.
● PowerShell, groovy, Python.
● Elasticsearch, Kibana, SQL.