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A Study On Customer Satisfaction of Fast Food Among College Students With Special Reference To SN College, Kannur

The document appears to be a questionnaire for a study on customer satisfaction with fast food among college students near SN College in Kannur, India. The 27-question survey asks about respondents' fast food preferences, spending habits, influences on their choices, awareness of health issues, and level of satisfaction regarding fast food retailers and services. Key topics covered include preferred fast food outlets, factors influencing purchases, consumption frequency, expenditure, and opinions on health, nutrition, and quality of service.

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88 views7 pages

A Study On Customer Satisfaction of Fast Food Among College Students With Special Reference To SN College, Kannur

The document appears to be a questionnaire for a study on customer satisfaction with fast food among college students near SN College in Kannur, India. The 27-question survey asks about respondents' fast food preferences, spending habits, influences on their choices, awareness of health issues, and level of satisfaction regarding fast food retailers and services. Key topics covered include preferred fast food outlets, factors influencing purchases, consumption frequency, expenditure, and opinions on health, nutrition, and quality of service.

Uploaded by

freak bad
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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A study on customer satisfaction of Fast Food among college students

with special reference to SN college,Kannur

Questionnaire

1. Name:

2. Age:

3. Gender:
- Male
- Female
- Other

4. Occupation:

5. Do you prefer to eat fast food? *


- Yes
- No

6. How often do you eat fast food? *


- Daily
- Weekly
- Occasionally
- Rarely
7. Which fast food outlet do you prefer near SN College, Kannur? *
- AFC
KFC
- Chicking
Domino's
- Local fast food vendors

8. Which factor influences you the most while purchasing fast food? *
- Price
- Taste
- Location
- Ambiance
- Variety of menu items
- Employee service

9. Which method do you adopt to purchase fast food the most? *


- Home Delivery
- Direct Purchase

10. Which type of fast food do you prefer the most? *


- Pizza
- Wraps
- Sandwiches
- Kebabs
- Desserts
- Others
11. Do you think advertisements attract and influence your fast food eating
behaviour? *
- Yes
- No
- Maybe

12. What is your usual choice of drinks? *


- Milkshakes
- Smoothies
- Soft drinks
- Plain water
- Others

13. Do you visit the same restaurant or try different ones? *


- Same
- Variety

14. Do you check online ratings while choosing a restaurant? *


- Rarely
- Never

15. Which time do you prefer to eat fast food? *


- Morning
- Noon
- Evening
- All
16. How much do you spend monthly on fast food? *
- Less than 200
- 200-500
- 500-1000
- 1000-3000
- More than 3000

17. Do you depend on your family for money to purchase fast food? *
- Frequently
- Rarely
- Never

18. With whom do you prefer to eat fast food? *


- Friends
- Family
- Neighbors
- Alone

19. Are you aware of the health issues due to the consumption of fast food?
- Yes
- No

20. Does nutritional information influence your choice regarding fast food? *
- Not at all
- Rarely
- Most of the time
21. What are the main reasons for choosing fast food over nutritious homely
food? *
- Convenience
- Taste
- Limited time for cooking
- Low cost
- Wide varieties
- Way of presentation of food
- Limited cooking skills

22. Have you experienced any health issues as a consequence of consuming


fast food? *
- Yes
- No

23. Do you think your fast food consumption is increasing day by day? *
- Yes
- No
- Can't say

24. Are your parents aware of your intake of fast food? *


- Yes
- No
- Can't say
25. Do your parents restrict you from having fast food? *
- Yes
- No

26. What is your level of satisfaction with fast food? *


- Highly satisfied
- Moderately satisfied
- Satisfied
- Dissatisfied
- Highly dissatisfied
27. What is your opinion on the services offered in the fast food retailers?
Rate your satisfaction regarding the following factors.

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