Week 1 Definition and Process of Communication 1
Week 1 Definition and Process of Communication 1
ELEMENTS, AND
PROCESS OF
COMMUNICATION
At the end of the lesson, the
students should be able to:
LEARNING
OUTCOMES Explain the importance of
communication
Enumerate the elements
of communication
Communication
Latin term ‘commūnicāre-
COMMUNICATION to share
act of conveying meaning
to a person or group of
people using a mutually
understood symbols,
gestures, behaviors and
semiotic rules
it is the act or process
is a process of sharing and
of using words, signs,
conveying messages or
or behaviors to
information from one
express or exchange
person to another within
information or to
and across channels,
express your ideas,
contexts, media, and
thoughts, and feelings
cultures.
to someone else
ELEMENTS OF
ELEMENTS OF
COMMUNICATION
COMMUNICATION
Message – the
Communication process is Sender- the source of information, ideas, or
composed of several information or thoughts conveyed
elements, each of which message by the speaker in
offers potential barriers to words or in actions.
successful communication.
2. Perceptual Barriers
internal biases/ own ideas that influence how
we perceive other people, ideas, or events.
3. Emotional Barriers
a mental block that influences how you
perceive others' actions and prevents you
from clearly communicating your feelings.
4. Cultural Barriers
Different cultures, whether they be a societal culture of
a race or simply the work culture of a company, can
hinder developed communication if two different
cultures clash
5. Language Barriers
There are often hidden language barriers that we
aren’t always aware of. If you work in an industry that
is heavy in jargon or technical language, care should
be taken to avoid these words when speaking with
someone from outside the industry.
6. Gender Barriers
Men and women tend to form their thoughts differently, and this must be
taken into account when communicating. This difference has to do with
how the brain of each sex is formed during gestation.
7. Interpersonal Barriers
are any negative patterns of behavior that
hinder you from communicating or
discourage others from communicating with
you.
Barriers to Effective International
Communication
1. Ethnocentrism
Ethnocentrism assumes our culture or co-
culture is superior to or more important than
others and evaluates all other cultures
against it. The tendency is for that a person
to judge “out-group” culture by using his
norms of his “in-group culture”.
2. Stereotypes and Prejudices
Stereotyping and being prejudiced against cultural groups are the
main barriers to international communication. The negative of
one group can cause biases and discriminations against the group.
The discriminated group often suffers from being rejected and
avoided in cross- cultural interactions.
3. Stereotypes
Stereotypes are often generalized traits assigned to a group of
people. Stereotypes can be based on race, ethnicity, age, gender,
sexual orientation — almost any characteristic.
4. Prejudice
Prejudice is a negative attitude and feeling toward an individual
based solely on one’s membership in a particular social group,
such as gender, race, ethnicity, nationality, social class, religion,
sexual orientation, profession, and etc.
5. Assume Similarities
can vary vastly from culture to culture. Those who assume a
person from another cultural background is just like them
will often misread or misinterpret and perhaps even be
offended by any intercultural encounter.
6. Anxiety
When you are anxious because of not
knowing what you are expected to do, it is
only natural to focus on that feeling and
not be totally present in the
communication transaction.
THANK
YOU!