Eaton 9e-In 06-10 Kva User Manual
Eaton 9e-In 06-10 Kva User Manual
Eaton 9e-In 06-10 Kva User Manual
Tower 6-10K
Service and support:
Call your local service representative
SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS. This manual contains important instructions that
should be followed during installation and maintenance of the UPS and
batteries.
The UPS models that are covered in this manual are intended for installation in
an environment within 0 to 50°C, free of conductive contaminant.
Certification standards
• Safety: EN 62040-1
• EMC: IEC/EN 62040-2
• IEC 61000-4-2 (ESD): level 3.
• IEC 61000-4-3 (Radiated field): level 3.
• IEC 61000-4-4 (EFT): level 4.
• IEC 61000-4-5 (Fast transients): level 4.
• IEC 61000-4-6 (Electromagnetic field): level 3.
• IEC 61000-4-8 (Conducted magnetic field): level 4.
• Performance: IEC/EN 62040-3
Special symbols
The following are examples of symbols used on the UPS or accessories to alert you
to important information:
RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of electric
shock symbol.
This symbol indicates that you should not discard waste electrical or electronic
equipment (WEEE) in the trash. For proper disposal, contact your local
recycling/reuse or hazardous waste center.
Safety of persons
RISK OF VOLTAGE BACKFEED. The system has its own power source (the
battery). Isolate the UPS and check for hazardous voltage upstream and
downstream during lockout-tagout operation. Terminal blocks may be
energized even if the system is disconnected from the AC power source.
Dangerous voltage levels are present within the system. It should be opened
exclusively by qualified service personnel.
The system must be properly grounded.
The battery supplied with the system contains small amounts of toxic
materials. To avoid accidents, the directives listed below must be observed:
- Servicing of batteries should be performed or supervised by personnel
knowledgeable about batteries and the required precautions.
- When replacing batteries, replace with the same type and number of
batteries or battery packs.
- Do not dispose of batteries in a fire. The batteries may explode.
- Batteries constitute a danger (electrical shock, burns). The short-circuit
current may be very high.
Precautions must be taken for all handling:
- Wear rubber gloves and boots.
- Do not lay tools or metal parts on top of batteries.
- Disconnect charging source prior to connecting or disconnecting battery
terminals.
- Determine if battery is inadvertently grounded. If inadvertently grounded,
remove source from ground. Contact with any part of a grounded battery
can result in electrical shock. The likelihood of such shock can be reduced if
such grounds are removed during installation and maintenance (applicable
to equipment and remote battery supplies not having a grounded supply
circuit).
Product safety
The UPS connection instructions and operation described in the manual must
be followed in the indicated order.
CAUTION - To reduce the risk of fire, the unit connects only to a circuit
provided with branch circuit overcurrent protection for :
63A rating, for 6kVA models,
100A rating, for 10kVA models
The upstream circuit breaker for Normal AC/Bypass AC must be easily
accessible. The unit can be disconnected from AC power source by opening this
circuit breaker.
An additional AC contactor is used for backfeed protection and must comply
with IEC/EN 62040-1 (the creep age and clearance distances shall meet the
basic insulation requirements for pollution degree 2).
Disconnection and overcurrent protection devices shall be provided by others
for permanently connected AC input (Normal AC/Bypass AC) and AC output
circuits.
Check that the indications on the rating plate correspond to your AC powered
system and to the actual electrical consumption of all the equipment to be
connected to the system.
For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the
equipment and shall be easily accessible
Never install the system near liquids or in an excessively damp environment.
Never let a foreign body penetrate inside the system.
Never block the ventilation grates of the system.
Never expose the system to direct sunlight or source of heat.
If the system must be stored prior to installation, storage must be in a dry
place.
The admissible storage temperature range is -25°C to +60°C with battery(-15°C
to +40°C without battery).
Special precautions
The unit is heavy: wear safety shoes and use vacuum lifter preferentially for
handling operations.
All handling operations will require at least two people (unpacking, lifting,
installation in rack system).
Straps are provided only for unpacking manually the unit from the carton;
don’t use the straps to carry the unit around. The unit can slip from the straps
during handling (risk of injury and product damage):
- keep 12in / 30cm minimum distance between the straps
- lift the unit carefully and keep it at low height
- keep the unit horizontal during unpacking.
Before and after the installation, if the UPS remains de-energized for a long
period, the UPS must be energized for a period of 24 hours, at least once every
6 months (for a normal storage temperature less than 25°C). This charges the
battery, thus avoiding possible irreversible damage.
During the replacement of the Battery Module, it is imperative to use the same
type and number of element as the original Battery Module provided with the
UPS to maintain an identical level of performance and safety.
Contents
1. INTRODUCTION ............................................................................................ 1
2. PRESENTATION ............................................................................................. 3
3. INSTALLATION ............................................................................................... 6
5. OPERATION ................................................................................................ 16
6. COMMUNICATION ...................................................................................... 32
8. TROUBLESHOOTING ................................................................................... 37
9. SPECIFICATIONS .......................................................................................... 42
10 GLOSSARY .................................................................................................. 47
1. Introduction
Thank you for selecting UPS to protect your electrical equipment. The UPS has
been designed with the utmost care.
We recommend that you take the time to read this manual to take full
advantage of the many features of your UPS (Uninterruptible Power System).
Before installing your UPS, please read the booklet presenting the safety
instructions. Then follow the indications in this manual.
Substances
This product does not contain CFCs, HCFCs or asbestos.
Packing
To improve waste treatment and facilitate recycling, separate the various
packing components.
• The cardboard we use comprises over 50% of recycled cardboard.
• Sacks and bags are made of polyethylene.
• Packing materials are recyclable and bear the appropriate identification
symbol
Materials Abbreviations Number in
the symbols
Polypropylene PP 05
Polystyrene PS 06
1
Product
The product is made up of recyclable materials.
Dismantling and destruction must take place in compliance with all local
regulations concerning waste. At the end of its service life, the product must be
transported to a processing center for electrical and electronic waste.
Battery
The product contains lead-acid batteries that must be processed according to
applicable local regulations concerning batteries.
The battery may be removed to comply with regulations and in view of correct
disposal.
2
2. Presentation
2.1 Front panel
Tower model:
3
2.2 Rear panels
Tower model:
5
3. Installation
It is recommended to move the equipment to the installation site by using a
pallet jack or a truck before unpacking.
The system may be installed only by qualified electricians in accordance with
applicable safety regulations.
The cabinet is heavy, please install it with at least two peoples.
Tower 6K/10K
Tower EBM
6
Note:
The cabinet is heavy, please see spec weight provided on the carton/label.
Do not lift the unit’s front panel and rear panel.
Discard or recycle the packaging in a responsible manner, or store it for future
use.
Packing materials must be disposed in compliance with all local regulations
concerning waste. Recycling symbols are printed on the packing materials to
facilitate sorting.
7
3.3 Checking the accessory kit
Verify that the following additional items are included with the unit:
Tower Tower
Tower
UPS UPS
EBM
6K/10K 6KS/10KS
Battery power
V V
cable
USB cable V V
RS232 cable O O
Parallel cable O O
Dry contractor V V
EPO contractor * *
Stabilizer
V V
bracket
Extension plate
of Stabilizer
bracket
Ear bracket
Rail kit
User manual V V V
V: standard configuration
*: assembled to unit
O: optional configuration
If you ordered other accessories, please contact with local sale center.
8
install ‘Stabilizer bracket’ to the unit.
3. Install the unit to a surface (optional): place 4pcs bolts (M8 is recommended)
to the final location previously, bolt’s position please refer to below, then fix
the unit to the bolts.
EBM model
1. Install the EBM model----Refer to UPS model installation as above.
2. Connect EBM to UPS with ‘Battery power cable’.
Note:
This ‘Battery power cable’ may have different plug according to the number of
battery inside of this unit, please check the ‘Voltage ’ parameter on rear-panel if it
matches the UPS before connection.
The battery number can be adjusted from ‘16pcs*2 strings’ to ‘20pcs*2 strings’ for
this unit, if you ordered other type EBM, please contact with local sale center.
If installing additional unit, place it next to the previous unit in their final location.
9
4. Power cables connection
Recommended protective devices and cable cross-sections
Recommended upstream protection
UPS power rating Upstream circuit breaker
6000VA D curve – 63A
10000VA D curve – 100A
G N(L2) L1
10
4.1 Access to terminal blocks (AC source to UPS)
2. Connect the AC cable to terminal blocks refer to the indication on rear panel
Tower model:
11
4.3 Parallel Installation and Operation (Optional)
As long as the UPS is equipped with parallel board and parallel cables, up to 3
UPSs can be connected in parallel to configure a sharing and redundant output
power.
12
4) Install ‘cable locker’ to protect the ‘parallel cable’ for each UPS.
5) Connect the input and output wires and make sure all the breakers are
turned off.
Tower model:
13
6) Turn on the input breakers for the parallel UPS.
7) Pressing button continuously for more than 1 second for one UPS of
the system, then the system will turn to line mode.
8) Regulate the output voltage of the each UPS separately, and check if the
difference of output voltage is less than 0.5V among the parallel system. If
the difference is more than 0.5V, the UPS need to be regulated.
9) If the difference output voltage is less than 0.5V, turn off the input breakers
to let UPS shut down. And then switch on the output breakers for all the
UPS.
10) Switch on the input breakers for the parallel UPS. Pressing button
continuously more than 1 second for one UPS of the system, then the
system will turn to line mode, after these operations, the system will work
normally in parallel mode.
Note: The output wiring requirement as below:
1) If the distance between the UPS and breaker panel is less than 20 meters in
parallel system, the length difference between input and output cable of
the UPSs is required to be less than 20%.
2) If the distance between the UPS and breaker panel is more than 20 meters
in parallel system, the length difference between input and output cable of
the UPSs is required to be less than 5%.
14
8) Press the button of one UPS, all the ups will turn on, after that, the
system will work in Line mode.
15
5. Operation
5.1 Control panel
The UPS has a graphical LCD with five-button. It provides useful information about
the UPS itself, load status, events, measurements and settings.
Battery
On The UPS is on Battery mode.
(Orange)
Fault
On The UPS has an active alarm or fault.
(Red)
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The following table shows the Control Button Functions:
The Button Function Illustration
Turn off Press this button >3s can turn off the UPS.
Confirm the Press this button for >1s to confirm the edited
present setting options and change the setting
Press this button for > 100ms & < 2s to exit the
present menu to default system status display
Exit main menu
menu or the higher level menu without
executing a command or changing a setting
17
The Buzzer definition as below:
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Online mode The UPS is operating The UPS is powering and protecting the
normally. equipment.
Battery mode A utility failure has The UPS is powering the equipment with
occurred and the UPS is the battery power.
on Battery mode. Prepare your equipment for shutdown.
1 beep every 4
seconds
End of backup time The UPS is on Battery This warning is approximate, and the
mode and the battery is actual time to shutdown may vary
running low. significantly.
Depending on the UPS load and number of
Extended Battery Modules (EBMs), the
"Battery Low" warning may occur before
1 beep every 1 the battery reaches 20% capacity.
seconds
High Efficiency The UPS is operating Once the mains are loss or abnormal, the
mode on High Efficiency UPS would transfer to Line mode or
mode. Battery mode and the load is supplied
continuously.
1. The function could be enabled through
the LCD setting or the software
(Winpower, etc.)
2. It is reminded that the transfer time of
UPS output from HE mode to battery
mode is about 10ms. But it is still too long
for some sensitive load.
Bypass mode Overload or fault has Equipment is powered but not protected
occurred, or a by the UPS.
command has been
received, and the UPS
is in Bypass mode.
19
Converter mode The UPS is operating In converter mode, the UPS would free run
on converter mode. with fixed output frequency (50Hz or
60Hz). Once the mains is loss or abnormal,
the UPS would transfer to battery mode
and the load is supplied continuously.
1. The function could be enabled through
the LCD setting or the software
(Winpower, etc.).
2. The load should be derating to 60% in
converter mode.
Warning There are some The UPS continues working, but please pay
abnormal problems attention to the warning, or the UPS may
during the operation of fail.
UPS. Normally the
problems are not fatal
Fault Some fatal problems The UPS will cut off the output or transfer
happened to bypass mode at once, and keep
alarming.
Overload The load exceeds the Some unnecessary loads should be cut off
capacity of the UPS one by one to reduce the load connected
to the UPS.
Battery fail The UPS detects bad The symbol of battery failure would be
battery or battery shown and UPS would alarm.
disconnected
UPS Parallel Using two or three UPS Two or three UPS operation in parallel
for heavy load or
redundancy
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5.3 Display functions
Use the two middle buttons ( and ) to scroll through the menu structure.
Press the Enter ( ) button to select an option. Press the ESC button to cancel
or return to the previous menu.
When starting the UPS, the display is in the default UPS status summary screen.
Control Single UPS battery test Starts a manual battery test for single UPS
Parallel UPS battery test Starts a manual battery test for parallel UPS
Single UPS turn off Turn off one UPS in parallel UPS system
Reset fault status Clears active fault
Clear event log Clears events
Restore factory set Returns all settings to original values
Settings Sets parameters
Event log Event list
Identification [Product type/model] / [Part/Serial
number] / [UPS/NMC firmware]
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Power strategy [normal] [high efficiency] [converter] [normal]
Auto bypass [enabled] [disabled] [enabled]
Auto restart [enabled] [disabled] [enabled]
Authorize the product to restart
automatically when mains recovers after a
complete battery discharge.
Dry in [Disabled] [SON] [SOFF] [Maintain bypass] [Disabled]
Dry out [Load powered] [On battery mode] [Battery [Load powered]
low] [Battery disconnected] [Bypass output]
[UPS normal]
Start on battery [enabled] [disabled] [enabled]
External battery [0~20] According to model
modules
External battery [0~300] According to model
AH setting
Battery [enabled] [disabled] [enabled]
remaining time
Please make sure there is no load connected to the ups before the ups is turned
on, and take on the load one by one after the UPS is turned on.
Take off all of the connected loads before turning off the UPS.
Starting the UPS with utility
Verify that the total equipment ratings do not exceed the UPS capacity to
prevent an overload alarm.
22
A few seconds later, the UPS turns into Line mode. If the utility power is
abnormal, the UPS will transfer to Battery mode without output interruption of
the UPS.
Starting the UPS on Battery
Before using this feature, the UPS must have been powered by utility power
with output enabled at least once.
After connect the UPS with battery, should wait 10s before pressing the
button for pre-charging the auxiliary power supply.
Battery start can be disabled. See “Start on battery” setting in user settings
refer to chapter 5.4.
To start the UPS on battery:
Check all the connection is correct.
Pressing button continuously for more than 100ms, the UPS would be
powered on. At this time the fan begins to rotate. Then LCD will show the
default UPS status summary screen.
Pressing button continuously for more than 1 second, the buzzer will beep
for300ms, UPS starts to turn on.
A few seconds later, the UPS turns into Battery mode. If the utility power comes
back, the UPS will transfer to Line mode without output interruption of the
UPS.
UPS shutdown with utility
To shut down the UPS with utility:
Pressing button continuously for more than 3 seconds and the buzzer will
beep 300ms. After that, the UPS will turn into Bypass mode at once.
When completing the above action, UPS output voltage is still present. In order
to cut off the UPS output, simply cut off the utility power supply. A few seconds
later, the ups will shut down and no output voltage is available from the UPS
output terminal.
UPS shutdown without utility
To shut down the UPS without utility:
To power off the UPS by pressing button continuously for more than 3
second, and the buzzer will beep for 300ms. The UPS will cut off the output at
once.
A few seconds later, the ups will shut down and no voltage is available from the
UPS output.
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5.6 LCD operation
Except the default UPS status summary screen, the user can get more useful
information about UPS status, detailed various measurements, previous event
records which ever occurred, UPS own identification, and could change the
settings to fit the user own requirements, optimize the function of UPS.
24
The UPS status menu
By pressing on the menu of “UPS status”, the display would enter the next
UPS status menu tree.
The content of UPS status menu tree is same as the default UPS status summary
menu.
By pressing ESC >300ms, the display would return the last main menu tree.
25
The measurement menu
By pressing on the menu of “Measurement”, the display would enter the
next measurement menu tree.
A lot of detailed useful information could be checked here, Ex. the output
voltage and frequency, the output current, the load capacity, the input voltage
and frequency, etc.
By pressing ESC >300ms, the display will return to the last main menu tree.
26
The event log menu
By pressing on the menu of “Event log”, the display would enter the next
event menu tree.
All the previous events, alarm and fault have been recorded here. The
information includes the illustration, the event code, and the precise time of
UPS when the event happened. By press or <300ms, all the events
could be displayed one by one.
The max number of record is 100, when the number is larger than 100, the
latest will replace the previous.
By pressing ESC >300ms, the display would return the last main menu tree.
27
28
The identification menu
By press on the menu of “Identification”, the display would enter the next
identification menu tree.
The identification information includes UPS serial number, firmware serial
number, model type, would be shown here.
By press ESC >300ms, the display would return the last main menu tree.
29
30
Example: set rated output voltage value
31
6. Communication
6.1 Communication ports
RS232 or USB communication ports
2. Connect the other end of the communication cable to the RS232 or USB
communication port on the UPS.
The Dry out port is normally closed, if the Dry out port is open, it indicate that
the UPS is Loaded power/ On battery mode /Battery low /Battery disconnected
/Bypass output/ups normal.
32
6.2 Intelligent Card (Optional)
Intelligent Card allow the UPS to communicate with different types of devices in
variety of networking environments. The Online series has one available
communication bay for the following connectivity cards:
1. Connect UPS-MS Web/SNMP Card – has SNMP and HTTP capabilities as well
as monitoring through a Web browser interface; connects to a twisted-pair
Ethernet (10/100BaseT) network. In addition.
2. MODBUS card provides connection to Modbus protocol with standard RS485
signal. To see more detail please check the MODBUS user manual.
3. This series UPS has AS400 card (an optional accessory) for AS400
communication protocol. Please contact your local distributor for details.
6.3 UPS Management Software
WinPower is a new software for UPS monitoring, which provides user-friendly
interface to monitor and control your UPS. This unique software provides safely
auto shutdown for multi-computer systems while power failure. With this
software, users can monitor and control any UPS on the same LAN no matter
how far from the UPSs.
Installation procedure:
1. Go to the website:
http://www.ups-software-download.com/
2. Choose the operation system you need and follow the instruction described
on the website to download the software.
3. When downloading all required files from the internet, enter the serial No:
511C1-01220-0100-478DF2A to install the software.
When you finish installation, restart your computer, the WinPower software will
appear as a green plug icon located in the system tray, near the clock.
33
7. UPS maintenance
For the best preventive maintenance, keep the area around the equipment
clean and dust free. If the atmosphere is very dusty, clean the outside of the
system with a vacuum cleaner.
For full battery life, keep the equipment at an ambient temperature of 25°C
(77°F).
If the UPS requires any type of transportation, verify that the UPS is
disconnected and turned off. The batteries are rated for a 3-5 year service life.
The length of service life varies, depending on the frequency of usage and
ambient temperature. Batteries used beyond expected service life will often
have severely reduced runtimes. Replace batteries at least every 4 years to keep
units running at peak efficiency.
Please transport the UPS only in the original packaging (to protect against shock
and impact).
If you store the equipment for a long period, recharge the battery every 6
months by connecting the UPS to utility power. The EBM charge to 90% capacity
in less than 3 hours.
However, recommends that the batteries charge for 48 hours after long-term
storage.
If the date has passed and the batteries were never recharged, do not use them.
Contact your service representative.
34
7.4 Replacing batteries
35
For RT module, if PDU is connected with the UPS, should turn the MBS to
bypass and switch off the input and then replace the EBM(s). If PDU is not
connected with the UPS, should turn off the UPS and then replace the EBM.
36
8. Troubleshooting
The UPS is designed for durable, automatic operation and also alert you
whenever potential operating problems may occur. Usually the alarms shown
by the control panel do not mean that the output power is affected. Instead,
they are preventive alarms intended to alert the user.
Events are silent status information that are recorded into the Event log.
Example = "Battery charging".
Alarms are recorded into the Event log and displayed on the LCD status
screen with the logo blinking. Some alarms may be announced by a beep
every 1 second. Example = "Battery low".
Faults are announced by a continuous beep and red LED, recorded into the
Event log. Example = Out. short circuit.
Use the following troubleshooting chart to determine the UPS alarm condition.
37
No battery The batteries are disconnected. Verify that all batteries are
Fault (Red) LED is Flash properly connected.
1beep every 1 second If the condition persists,
Code: A011 contact your service
representative.
Bypass mode An overload or a fault has Equipment is powered but
Bypass (Orange) LED is occurred, or a command has not protected by the UPS.
on. been received and the UPS is in Check for one of the
Code: E060 Bypass mode following alarms: over
temperature, overload or
UPS failure.
Power overload Power requirements exceed Remove some of the
Fault (Red) LED is Flash the UPS capacity equipment from the UPS.
2beep every 1 second The UPS continues to
Code: A041 operate, but may switch to
Bypass mode or shut down
if the load increases.
The alarm resets when the
condition becomes
inactive.
UPS over temperature The UPS internal heat sink Clear vents and remove
temperature is too high or a any heat sources. Allow
Fault (Red) LED is On. fan has failed. the UPS to cool. Ensure the
Beep continuous. At the warning level, the UPS airflow around the UPS is
Code: F081 generates the alarm but not restricted. Restart the
remains in the current UPS.
operating state. If the condition continues
If the temperature rises to persist, contact your
another 2°C, the UPS transfers service representative.
to Bypass mode or Standby
mode.
ON Maintenance UPS was manually commanded Check the maintain bypass
Bypass to switch to bypass and will switch status
Bypass (Orange) LED is remain in bypass until
on. commanded out of bypass
Code: A072
38
In HE Mode The UPS is on bypass while The equipment transferred
Line (green) LED is on. operating on the High to bypass utility power as a
Code: E063 Efficiency setting. normal function of High
Efficiency operation.
Battery mode is available
and your equipment is
protected.
Site Wiring Fault Site Fault detection is Site Fault detection should
Fault (Red) LED is flash supported on all models be enabled by default. It
1beep every 1 second anytime there is a Grounding can still be enabled /
Code: A004 Neutral connection. disabled from the LCD
Alarm triggers when the settings menu.
difference between ground and Reconnect all input wires.
neutral voltage is > 15v.
Back feed UPS has a unexpected bypass Transfer to maintenance
Fault (Red) LED is On. current on battery mode bypass and call service.
Beep continuous.
Code: F093
Inv Overload Fault UPS has transferred to bypass The UPS transfers to
Fault (Red) LED is On or fault mode because of Battery mode if supporting
Beep continuous. overload in inverter mode the load.
Code: F042 Remove some of the
equipment from the UPS
Byp Overload Fault UPS has cut off the output and Remove some of the
Fault (Red) LED is On. transferred to fault mode equipment from the UPS
Beep continuous. because of overload in bypass
Code: F043 mode or HE mode.
Output Short Circuit Indicates that the UPS has Remove all the loads. Turn
Fault (Red) LED is On. detected abnormally low off the UPS.
Beep continuous. impedance placed on its Check if UPS output and
Code: F031 output and considers it a short loads is short circuit.
circuit Ensure short circuit is
removed before turning on
again.
Fan Failure Indicates that the fan could not Check fans of UPS
Fault (Red) LED is flash work normally
1 beep every 1 second
Code: A085
39
BUS Over Voltage Indicates that the UPS get BUS The UPS transfers to
Fault (Red) LED is On. over voltage fault because of Bypass mode if supporting
Beep continuous. BUS. the load
Code: F021
BUS Under Voltage Indicates that the UPS get BUS The UPS transfers to
Fault (Red) LED is On. under voltage fault Bypass mode if supporting
Beep continuous. the load
Code: F022
BUS Unbalance Indicates that the positive BUS The UPS transfers to
Fault (Red) LED is On. voltage and negative BUS Bypass mode if supporting
Beep continuous. voltage are too lopsided to the load
Code: F023 fault
BUS Short Indicates that the BUS voltage Contact your service
Fault (Red) LED is On. decrease very fast representative
Beep continuous.
Code: F024
BUS Softstart Fail Indicates that the BUS could Contact your service
Fault (Red) LED is On. not soft start successfully representative
Beep continuous.
Code: F025
Inv Over Voltage Indicates that the UPS get The UPS transfers to
Fault (Red) LED is On. invert over voltage fault Bypass mode if supporting
Beep continuous. the load
Code: F032
Inv Under Voltage Indicates that the UPS get The UPS transfers to
Fault (Red) LED is On. inverter under voltage fault Bypass mode if supporting
Beep continuous. the load
Code: F033
Inv Softstart Fail Indicates that the inverter Contact your service
Fault (Red) LED is On. could not soft start successfully representative
Beep continuous.
Code: F034
Charger Fail Indicates that the UPS has The UPS turns off the
Fault (Red) LED is confirmed the charger has charger until the next
flash failed power recycle. Contact
1 beep every 1 second your service representative
Code: A015
40
Battery Over Voltage Indicates that the battery The UPS will turn off the
Fault (Red) LED is On. voltage is too high charger until the battery
Beep continuous. voltage is normal
Code: F016
Negative power Fault In parallel system,power of Redundancy mode,the
Fault (Red) LED is On. UPS is negative fault UPS turn to fault
Beep continuous. mode without output
Code: F0E1 Increase mode,UPS1&
UPS2 turn to fault mode
Parallel cable loss In parallel system,parallel Disconnect parallel cable
Fault (Red) LED is On. cable disconnect one turn to fault mode
Beep continuous.
Code: F0E2
Parallel system battery UPS1 connect battery,UPS2 Check battery connect
status without battery status
Fault (Red) LED is flash
1 beep every 1 second
Code: A0E6
Line input different Parallel system,UPS1 line ok, Check the line input
Fault (Red) LED is flash UPS2 line loss
1 beep every 1 second
Code: A0E7
Power strategy different Parallel system,UPS mode Check UPS OP mode, Keep
Fault (Red) LED is flash OP mode be the same
1 beep every 1 second different
(normal ,converter,HE)
Code: A0E9
Rate power different Parallel system rate power Rate power different,not
Fault (Red) LED is flash different allow turn on UPS. Keep
1 beep every 1 second rate power be the same
Code: A0EA
HE in parallel Parallel system,UPS mode set HE not allow in parallel
Fault (Red) LED is flash as HE system,change UPS mode
1 beep every 1 second
Code: A0EB
41
9. Specifications
9.1 Model specifications
Table 1. Power Module model list
Model Power Ratings
Tower 6K UPS 6000VA / 6000W
Tower 10K UPS 10000VA / 10000W
Tower 6KS UPS 6000VA / 6000W
Tower 10KS UPS 10000VA / 10000W
Note:1. 6K/10K means standard model
2. 6KS/10KS means long backup model
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Table 4. Electrical input
Nominal frequency 50/60Hz auto-sensing
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Output overload 100-105% : no alarm
105-125% : load transfers to Bypass mode after 10 minutes
125-150% : load transfers to Bypass mode after 30s
Output overload 100-105% : no> 150%
alarm : load transfers to Bypass mode after
(Bypass mode) 105-125% : continue working and alarm
125-150% : UPS shuts down after 30s
Voltage waveform Sinewave
Harmonic distortion < 1% THDV on linear load
< 5% THDV on non-linear load
Transfer time Online mode: 0 ms (no break)
High Efficiency mode: 10ms maximum (due to loss of utility)
Power factor 1
Load crest ratio 3 to 1
* for 208V output, the load level will be derating to 90%.
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Storage temperature -15 to 40°C (32 to 104°F) with batteries
-25 to 60°C (5 to 140°F) without batteries
Transit temperature -25 to 55°C (-13 to 130°F)
Relative humidity 0 to 95% no condensing
Operating altitude Up to 3,000 meters (9,843 ft) above sea level with 10% derating
per 1000m
Transit altitude Up to 10,000 meters (32,808 ft) above sea level
Audible noise < 50 dBA at 1 meter typical for 6kVA models
< 55 dBA at 1 meter typical for 10kVA models
Table 9. Battery
EBMs
Tower 240Vdc 20 x 12V, 7Ah
configuration 240Vdc 20 x 12V, 9Ah
192Vdc 16 x 12V, 7Ah
192Vdc 16 x 12V, 9Ah
Fuses 100A for 10kVA models and EBM
Type Sealed, maintenance-free, valve-regulated, lead-acid, with minimum
3-year float service life at 25°C (77°F). Lifetime is reduced above 30 °C.
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Table 10. Communication options
Communication bay available independent communication bay for connectivity
cards
Compatible MODBUS card
connectivity cards NMC card
AS400 card
Communication ports RS-232 (DB9): 2400 bps
USB 2.0: full speed
Dry out 2 pins jumper (normally closed)
Dry in 2 pins jumper (normally closed)
Emergency Power Off 3 pins jumper (normally closed)
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10 Glossary
Bypass AC source Source supplying the bypass line. The equipment can
be transferred to the bypass line if an overload occurs
on the UPS output, for maintenance or in the event of
a malfunction.
Backup time Time during which the load can be supplied by the UPS
operating on battery power.
614-02166XT1-00
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