Faculty of

Information and Communication Technology

STUDY GUIDE

NAME OF QUALIFICATION:

Department of End User Computing

NQF NQF MODULE

MODULE NAME
LEVEL CREDITS CODE

5 12 Computer Literacy CPL215X

Compiled by: SC Mahamo

Reviewed by: HP Matseoane
Date: July 2023
 ©COPYRIGHT: Tshwane University of Technology

Private Bag X680

PRETORIA

0001

All rights reserved. Apart from any reasonable quotations for the purposes of research
criticism or review as permitted under the Copyright Act, no part of this book may be
reproduced or transmitted in any form or by any means, electronic or mechanical,
including photocopy and recording, without permission in writing from the publisher.
TABLE OF CONTENTS

1. Introduction...................................................................................................................... 5

2. Welcome ......................................................................................................................... 5

3. Guideline on the use of this study guide .......................................................................... 5

4. Code of conduct .............................................................................................................. 6

5. Class attendance............................................................................................................. 6

6. Module name................................................................................................................... 7

7. Module credits ................................................................................................................. 7

8. Purpose of the module .................................................................................................... 7

8.1 Qualification module layout ......................................................................................... 8

Diploma in Multimedia Computing ........................................................................................ 8

Diploma in Computer Science .............................................................................................. 9

Diploma in Informatics ........................................................................................................ 10

Diploma in Information Technology .................................................................................... 11

Diploma in Computer Systems Engineering ....................................................................... 12

9. Contact information of departmental administrator ........................................................ 13

10. Contact information of lecturers..................................................................................... 13

11. TIMETABLE .................................................................................................................. 14

12. Dates and year planner ................................................................................................. 14

5. additional services to students ...................................................................................... 15

1. Required resources and recommended material........................................................... 18

2. Articulation with other modules in the programme ......................................................... 19

3. Alignment of this module with exit learning outcomes and assessment criteria ............ 19

4. Learning assumed to be in place................................................................................... 20

5. Module outline ............................................................................................................... 20

6. Learning outcomes, Assessment criteria, Teaching and Learning activities and

Assessment method ...................................................................................................... 21
7. Assessment administration............................................................................................ 33

19.2 Specifications and guidelines for submission of assessment ......................................... 33

19.3 Due dates for summative assessments ......................................................................... 33

19.4 FINAL mark .................................................................................................................... 34

19.5 Pass requirements ......................................................................................................... 34

8. Moderation .................................................................................................................... 34

9. glossary of term ............................................................................................................. 35

10. Plagiarism...................................................................................................................... 35
SECTION A: INTRODUCTION

1. INTRODUCTION

The module you are about to embark on is one of importance. Computer Literacy I will give you the basis
of MS Outlook, MS Access, MS Word and Excel Intermediate.

2. WELCOME

A word of welcome to all students at the Faculty of Information and Communication Technology of the
Tshwane University of Technology. May the next few weeks of the year that you spend with us, be days
of personal growth, of acquiring new knowledge and of making new friends. We trust that you are looking
forward to an exciting year of studying. Take your studies seriously. It is costing your parents, family and
the State a large amount of money. They are all eager to see you enter your professional career as soon
as possible so that you can assist in building our great nation.

The staff members of the Department of End User Computing are there to support and guide you through
your studies and courses. The whole team consists of capable lecturers and willing to assist students
wherever necessary.

“Education is the key to unlock the golden door of freedom” -George Washington Carver

Kind regards

All the members of the EUC Unit

3. GUIDELINE ON THE USE OF THIS STUDY GUIDE

This guide will assist you with the qualification you are enrolled for. This module is an NQF level 5 module
with, 12 credits, enabling you to verify the details with the registration’s office. It will also provide information
on the duration, the purpose of the qualification and the contact information.
4. CODE OF CONDUCT

See Chapter 15 of Students’ Rules and Regulations.

“Any student who contravenes the provisions of rule 15.1 of the disciplinary code is guilty of misconduct
and will be dealt with in terms of the disciplinary code for students. For the purposes of this disciplinary
code, the word “University” refers to the Tshwane University of Technology (TUT).”
Please take note of the following regulations. These regulations are in addition to the standard rules and
regulations as determined by TUT.
Grievances must be handled through the right channels. The problem will first be discussed with the
lecturer. If not resolved satisfactory, the matter will be submitted to the module head; then to the Section
Head; then the Unit Manager and if needed the Dean can be approached.

5. CLASS ATTENDANCE

See Chapter 12 of Students’ Rules and Regulations. (Rules 12.1.1 – 12.1.15).

“Regular class attendance is the responsibility of each student, and all TUT students shall attend classes
for all their registered modules. Any student who fails to attend at least 80% of scheduled classes may
be refused examination admission for the module concerned. A student who (for whatever reasons) cannot
attend at least 80% of scheduled classes, may apply to the head of the academic department or the section
head for exemption from the class attendance requirements.”

Regular class attendance is necessary, as lectures in the Practical modules succeed each other. Practice
time and exercises are scheduled during practical classes where possible, to accommodate students who
do not have computers at home. It is also expected of students to make use of the facilities on the campus
for additional practicing. A practice lab information is available from the EUC coordinator on your campus.
Students should address any work-related uncertainties in class. Academic assistance and explanations
are only given in class. Lectures that are missed are the students’ responsibility to catch up. A student
has to attend all practical and theory lessons in the same session as on the timetable, in the same
laboratory or class, with the same lecturer and with the correct student group (in other words, you have to
attending according to the class allocations on the class list). Please consult your lecturer for the venue.

Practical classes are scheduled in the following labs on various campuses: For Pretoria Campus the labs
are: 30-G48, 30-122, 30-3106, 30-3109, 30-3114 and 30-G36.
Please verify the labs as per your campus. Students attend a minimum of 1.5-hour session, once per
week for their practical modules. NOTE: Carefully read the document regarding the Lab Rules;
Appendix 2.
6. MODULE NAME

The name of this module is: Computer Literacy II (CPL215X)

7. MODULE CREDITS

This module contributes 12 credits towards the total credits of the qualification you are enrolled for.

8. PURPOSE OF THE MODULE

The purpose of this module is to equip students with:

• Competently apply the knowledge, techniques & skills of End User Computing applications in the
workplace.
• Understand the impact and use Information Communication & Technology (ICT) in an organization
and society.
• Understand the key term, concepts, principles, and rules as well as theories of databases and
compliment their accounting studies.
• Improve Communication by combining communication skills with End User Computing skills.

The module will build the knowledge and skills required by students in End User Computing. It is intended
to empower students to acquire knowledge, skills, attitudes, and values required to operate confidently in
the End User Computing environment in the South African community and to respond to the challenges of
the economic environment. The qualification addresses the need in the workplace for nationally recognized
qualifications.

The module provides a framework for students to develop skills that will enable them to become competent
in End User Computing. It introduces theoretical concepts of End User Computing and requires the
application thereof, to develop a range of skills that will enable students to be better-informed workers in
their chosen industry. It provides a balanced learning experience that lays the foundation for access to
further education, lifelong learning and to productive employment.
 8.1 Qualification module layout

The layout diagrams below show where this module fits into each qualification.

Diploma in Multimedia Computing

Diploma in Computer Science
Diploma in Informatics
Diploma in Information Technology
Diploma in Computer Systems Engineering
 SECTION B: ORGANISATIONAL COMPONENT

9. CONTACT INFORMATION OF DEPARTMENTAL ADMINISTRATOR

The EUC Unit is situated in Building 30, Floor 3 South, on Pretoria campus. For administrative
purposes, please refer to the information below:

Name Campus Contact number and E- Consultation Role in

mail Times Programme
Ms. AM Soshanguve +27 12 382-9939 08:00 – 16:00 Departmental
Mokwena South [email protected] administrator

10. CONTACT INFORMATION OF LECTURERS

Please note that the information below may be edited from time to time and students will be
informed accordingly until the next issue of the study guide is issued.

Staff member Position Contact Campus Office

number
Mrs. M Kgasi Unit Manager 012 382 9940 Soshanguve 12-246
Ms. K Mokwena Administrator 012 382 9939 Soshanguve 12-246
Mrs. M Phalane Campus Coordinator 012 382 4393 Pretoria 30-317
Dr. A Kgopa Campus Coordinator 012 382 9108 Soshanguve 12-201
Ms. J Kallis Campus Coordinator 013 745 3550 Mbombela 1-G90
Dr. E. Rankapola Campus Coordinator 012 382 6312 Arcadia/Arts 2-103A
Dr. S Mothomogolo-Maake Lecturer 015 287 0757 Polokwane 1-G178

DEPARTMENT OF
11. TIMETABLE

The timetable for the class attendance is obtainable from the timetable coordinator or from your
mother departmental administrator.

12. DATES AND YEAR PLANNER

This section is about all-important dates for activities such as, assignments, class tests,
excursions, practical, projects, computer-based tests submission dates etc. will be included
here. To be completed by lecturer closer to time.

WEEK LESSON NOTES

17/07/2023 – 21/07/2023 Group Division Students will be divided into groups

Study guide covered

MS Word (Online and Self-Study)

24/07/2023 – 28/07/2023 Introduction Study guide

Lesson1 Word Processing activities

31/07/2023 -04/08/2023 Lesson 2 Word Processing activities

07/08/2023 – 11/08/2023 Lesson 3 Word Processing activities

14/08/2023 – 18/08/2023
MS Word Test

MS Access (Blended Learning Approach)

21/08/2023 – 25/08/2023 Lesson 4 Databases - Access activities

28/08/2023 – 01/09/2023 Lesson 5 Databases - Access activities

04/09/2023 – 08/09/2023
MS Access Test

MS Outlook (Online and Self-Study)

11/09/2023 – 15/09/2023 Lesson 6 Outlook activities

MS Access (Blended Learning Approach)

18/09/2023 – 22/09/2023 Lesson 7 Spreadsheets – MS Excel activities

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 02/10/2023 – 06/10/2023 Lesson 8 Spreadsheets – MS Excel activities

09/10/2023 – 13/10/2023 Lesson 9 Spreadsheets – MS Excel activities

16/10/2023 – 20/10/2023
MS Outlook Test
23/10/2023 – 27/10/2023 The timetable which will stipulate the exact
MS Excel
30/10/2023 – 03/11/2023 date will be posted on BrightSpace

30/10/2023: Predicate Day (Please take note that CPL115X do not work with predicate marks)

SICK TEST: Ensure that you write with the correct group
Sick test will be after the last test is written and according to the official timetable. No
the date and details will be on BrightSpace. exceptions will be granted.

You MUST have 4 marks at the end of the year. Ensure that you were present for all the tests. If
you have a missing mark, go to your Gmetrix Profile, click on Tests > Completed Tests, and
confirm that your tests are visible.

Do not change your password, as that will cause lecturers not to be able to verify your profile.

5. ADDITIONAL SERVICES TO STUDENTS

A variety of services and support is offered to students.

5.1 Module Exemption

The End User Computing Unit will give module exemption to students that have successfully
completed an End User Computing module at another tertiary educational institution other than
Tshwane University of Technology.

Requirement for exemption is that the passed module must be on the same SAQA level and
weight as determined by this department.
The following must be submitted to apply for exemption:
• An official certificate of conduct/academic report to proof that you’ve passed a relevant
computer course;
• A course layout or syllabus of the module passed e.g. study guide, books, etc.
• Copy of proof of registration at TUT
• Exemption form

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 o Can be collected from Admin in Building 21

5.2 Recognition of Prior Learning (RPL)

TUT offers Recognition of Prior Learning when a student has successfully completed and End
User Computing Module at another accredited institution of education (not on a higher/tertiary
level), for example CAT/IT Grade 12, a college or other private learning school, which
corresponds to CPL115X in order to prevent the student from repeating them.
The following must be submitted to apply for RPL:
• An official certificate of conduct/academic report to proof that you’ve passed a relevant
computer course.
• Copy of proof of registration at TUT also reflecting the proof of registration for the module
you are applying for recognition.
• RPL form
o Can be collected from Admin in Building 21

After the application has been accepted the student will be informed of test dates whereas the
student will be assessed. If the student passed all the tests, he or she will not need to attend
anymore EUC classes and will obtain a competent/pass mark for the module.

Please do take note that it will take several months to finalize your RPL results and for the
results to reflect on your Academic Record, since it has to serve at different
committees/meetings scheduled throughout the year. This possible delay is beyond our control.
When finalized, your final mark will not be published as PASS, but as Competent/Requirements
met. You can contact your campus coordinator for more information.

5.3 Accelerated Learning

Students who passed Computer Applications Technology (CAT) or IT during their matric exam,
as well as students who did a computer literacy course at an institution not recognised by DHET,
may apply for Accelerated Learning. For any other queries, please contact Mrs Phalane (Office
30-317 / [email protected]) for clarity.

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 5.4 Student Support

Students who suffer from disabilities will be accommodated in classes and during tests. Please
discuss your disability with your lecturer so that he/she is aware of the problem and can assist
the student where necessary. The SDS provides the student community with a service for
students with disabilities.
1. Ga-Rankuwa Campus: Elani de la Rey (Building 6-352/361, 012 382 5010 or
012 3825071)
2. Pretoria Campus: Granny Makgabo (Building 4-G48a, 012 382 5072)
3. Mbombela Campus: Marliaan Pretorius (Building 14-G11, 013 745 3572)
The main purpose of this service is to offer students advocacy, counseling and support.
Categories of disability
a. Visual disabilities (e.g. partially sighted, low vision, blind)
b. Hearing disabilities (e.g. partially deaf, deaf)
c. Physical disabilities (e.g. amputation, paraplegia)
d. Learning disabilities (e.g. dyslexia, attention deficit disorder)
e. Mental/psychological disabilities (e.g. psychiatric illness or condition)
f. Certain forms of chronic illness (e.g. diabetes, epilepsy)
Students experiencing any problems that might affect academic performance, such as personal
problems, health problems, lacking language skills, learning problems, should visit the
Directorate of Student development and support. The Directorate also offers a Basic English
course – an invaluable service to any student who does not follow English expertly.

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SECTION C: PRESCRIBED AND RECOMMENDED RESOURCES

1. REQUIRED RESOURCES AND RECOMMENDED MATERIAL

The following tables indicate what literature and other resources are essential for successful
completion of this course. You are strongly advised to acquire all the prescribed resources.

REQUIRED RESOURCES
Gmetrix Online Platform
https://www.gmetrix.net/
Login details:
Username: [email protected]
Password: gmetrix

MasterSkills
Microsoft Office Specialist resources and videos are placed on the platform.

In addition to the prescribed reading indicated above it is also advisable to read some of the
recommended resources as per the Table below. This should also contribute and broaden your
understanding of the module matter.

RECOMMENDED RESOURCES
Recommended websites or other resources:
SOFTWARE MS Office 2019
Windows 11
BROWSER Google Chrome: https://www.gmetrix.net/
EQUIPMENT Access to a computer
Internet enabled cell phone/tablet
Web site myTUTor.tut.ac.za

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SECTION D: MODULE DESCRIPTION

2. ARTICULATION WITH OTHER MODULES IN THE PROGRAMME

Content from Computer Literacy I (CPL115X) lay the fundamental knowledge you will need for
completing your qualification successfully. This module is offered in your first year, and is part
of Fundamental Learning Modules (FLM) at TUT. These FLM modules are aimed at ensuring
that you are computer proficient in order to assist you with all other modules in your course.

3. ALIGNMENT OF THIS MODULE WITH EXIT LEARNING OUTCOMES

AND ASSESSMENT CRITERIA

This module is aligned to ELO’s 1, 5, 7, 8 and assessment criteria and are as follows:

EXIT LEARNING OUTCOMES ASSESSMENT CRITERIA

ELO1: Unit 1 Outcome 1-3

Scope of knowledge, in respect of which a student can
Unit 2: Outcome 1-3
demonstrate an informed understanding of the core areas of
one or more fields, disciplines or practices, and an informed
understanding of the key terms, concepts, facts, general
principles, rules and theories of that field, discipline or practice

ELO5: Unit 5: Outcome 1-6

Ethics and professional practice, in respect of which a student
can demonstrate the ability to take account of, and act in
accordance with, prescribed organisational and professional
ethical codes of conduct, values and practices and to seek
guidance on ethical and professional issues where necessary

ELO7: Unit 3: Outcome 1-12

Producing and communicating information, in respect of which
Unit 4: Outcome 1-4
a student is able to demonstrate the ability to communicate
information reliably, accurately and coherently, using

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 conventions appropriate to the context, in written and oral or
Unit 5: Outcome 1 -6
signed form or in practical demonstration, including an
understanding of and respect for conventions around intellectual
property, copyright and plagiarism, including the associated
legal implications

ELO8: Unit 3: Outcome 1-12

Context and systems, in respect of which a student can
Unit 4: Outcome 1-4
demonstrate the ability to operate in a range of familiar and new
contexts, demonstrating an understanding of different kinds of Unit 5: Outcome 1 -6
systems, their constituent parts and the relationships between
these parts, and to understand how actions in one area impact
on other areas within the same system.

4. LEARNING ASSUMED TO BE IN PLACE

No prerequisite module is required for this module.

5. MODULE OUTLINE

Unit 1: Microsoft Word

Unit 2: Microsoft Access
Unit 3: Microsoft Outlook
Unit 4: Microsoft Excel - Intermediate

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6. LEARNING OUTCOMES, ASSESSMENT CRITERIA, TEACHING AND
LEARNING ACTIVITIES AND ASSESSMENT METHOD

UNIT 1: Word Processing

Outcomes:
Outcome 1: Creating documents with MS Word
Outcome 2: Editing a document.
Outcome 3: Formatting text and paragraphs.
Outcome 4: Formatting a document.
Outcome 5: Customize page layout and demonstrate the use of proofing documents.
Outcome 6: Insert and manipulate graphics and creating mail merge.
Outcome 7: Working in long documents.

Assessment Criteria Teaching activities Assessment method

Unit 1: Outcome 1 Student centered Online test at the end
Identify components of the MS Word window. approach supported of the module
Demonstrate navigation and techniques. with online material.
Components of the MS Word processing • Video clips are
window are identified. provided on
Documents are planned, created and saved. Gmetrix to
Text is entered and added. explain the
Print layout view is used. content.
Unit 1: Outcome 2
Apply various editing skills or techniques.
Demonstrate various text formatting
techniques.
Documents are edited.
Date and time are inserted.
Undo and Redo commands are used.
Text is aligned.
Paragraph indents, line spacing and
paragraph spacing are changed.

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 Unit 1: Outcome 3
Create and insert a table.
Tables are created.
Text is added.
Rows and columns are added and deleted.
Column width is changed.
Tables are aligned and converted.
Headers and footers are inserted to a
document.
Manual page breaks are inserted and
deleted.
The margins of a document are set and
changed.
A master document is created.
A table of contents and figures are inserted.
Indexes and a bibliography are created.
Bookmarks and cross-references are created.
Unit 1: Outcome 4
Customize page layout.
Demonstrate the use of proofing documents.
Insert and manipulate graphics .
Documents are previewed.
Graphics are moved.
Graphics are modified.
Unit 1: Outcome 5
Headers and footers are inserted to a
document.
Manual page breaks are inserted and
deleted.
The margins of a document are set and
changed.
Documents are previewed.
Unit 1: Outcome 6

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 Graphics are moved.
Graphics are modified.
Standard letters are typed.
The details of the recipients that are unique
to each recipient are typed.
The letter and the details for each recipient
are merged.
Spelling mistakes are corrected.
The merged letters or a selection of letters
are saved.

Unit 1: Outcome 7
The master document is edited.
Table of contents and figures are inserted.
Index, bibliography, and other references are
created.
Bookmarks and cross references are
created.
Web frames are created.
UNIT 2: Access Database

Outcomes:

Outcome 1: Getting started, databases and tables.

Outcome 2: Fields and records and data entry rules.

Outcome 3: Relational database, related tables, basic queries, and complex queries.

Outcome 4: Using forms and advance form design.

Outcome 5: Working with reports and printing reports.

Outcome 6: Importing, exporting, and linking

Assessment Criteria Teaching activities Assessment method
Unit 2: Outcome 1 Blended learning Online test at the end
Database concepts are explained. approach whereby of the module

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 The Access environment is investigated. class activities are
The Help option is discussed. demonstrated by the
Planning and designing database Exploring lecturer in class and
database Creating tables students are expected
Unit 2: Outcome 2 to complete them
Changing the design of the table Finding and during that time.
editing records Organizing records.
Setting field properties Working with input Student centered
masks Setting validation rules. approach supported
Unit 2: Outcome 3 with online material.
Relating tables Implementing referential • Video clips are
integrity. provided on
Lookup fields. GMetrix to
Creating and using queries Modifying query explain the
result and queries Performing operations in content.
queries.
Calculated field Summarizing and grouping
values.
Unit 2: Outcome 4
Creating forms Using design view Sorting and
filtering records
Adding unbound controls Adding graphics
Adding calculated values
Unit 2: Outcome 5
Modifying and printing reports
Adding calculated values
Reports and printing.
Unit 2: Outcome 6
Importing objects
Exporting objects
UNIT 3: Outlook

Outcomes:

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 Outcome 1: Manage the Outlook Environment for Productivity.

Outcome 2: Manage messages.

Outcome 3: Manage schedules.

Outcome 4: Manage contacts and groups.

Assessment Criteria Teaching activities Assessment method

UNIT 3: Outcome 1 Student centered Online test at the end
Settings are customized. approach supported of the module
Print and save information. with online material.
Searching operations are done. • Video clips are
UNIT 3: Outcome 2 provided on
Mail settings are configured. GMetrix to
Messages are created and files are attached. explain the
Messages are formatted. content.
Messages are organized and managed.
UNIT 3: Outcome 3
Calendars are created and managed.
Appointments, meetings, and events are
done.
Calendar items are organized and managed.
Notes and tasks are created and managed.
UNIT 3: Outcome 4
Contacts are created and managed.
Contact groups are created and managed.

UNIT 4: Excel Spreadsheets

Outcomes:

Outcome 1: Getting started with MS Excel

Outcome 2: Working with formulas and functions.

Outcome 3: Formatting a worksheet.

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 Outcome 4: Working with charts

Assessment Criteria Teaching activities Assessment method

UNIT 4: Outcome 1 Blended learning Online test at the end
Understand Spreadsheet Terminology. approach whereby of the module.
Enter and Edit text and values on the class activities are
worksheet. demonstrated by the
Spreadsheet Terminology are defined. lecturer in class and
Spreadsheet window is explored. students are expected
Help button is used to find help. to complete them
Workbook is navigated to open different during that time.
sheets.
Text and Values are entered and edited,
Pictures are inserted and modified, Student centered
Workbook is updated and saved. approach supported
UNIT 4: Outcome 2 with online material.
Construct formulas and functions in a • Video clips are
spreadsheet. provided on
AutoSum is used to calculate values. GMetrix to
Formulas are created to calculate values. explain the
Function such as Average, Min, Max, and content.
Count are used.
UNIT 4: Outcome 3
Format worksheet with different styles.
Different font, sizes and styles are used to
format text.
Values are formatted as currency,
percentages or ordinary numbers.
Conditional formats used based on specific
criteria.
UNIT 4: Outcome 4
Create and format spreadsheet charts.
Charts are created based on worksheet data.
Charts are moved within the workbook.

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 Chart type is changed.
Chart elements are formatted.
Charts and elements are formatted, moved,
and resized.

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NQF Level 5 Level Descriptors

The students should be able to do the following after the completion of the module:

• Scope of knowledge, in respect of which a student is able to demonstrate: detailed

knowledge of the main areas of one or more fields, disciplines or practices, including an
understanding of and an ability to apply
the key terms, concepts, facts, principles, rules and theories of that field, discipline or
practice to unfamiliar but relevant contexts; and knowledge of an area or areas of
specialisation and how that knowledge relates to other fields, disciplines or practices
• Knowledge literacy, in respect of which a student is able to demonstrate a understanding
of different forms of knowledge, schools of thought and forms of explanation within an area
of study, operation or practice, and an awareness of knowledge production processes
• Method and procedure, in respect of which a student is able to demonstrate an ability to
evaluate, select and apply appropriate methods, procedures or techniques in processes of
investigation or application within a defined context
• Problem solving, in respect of which a student is able to demonstrate an ability to identify,
analyse and solve problems in unfamiliar contexts, gathering evidence and applying
solutions based on evidence and procedures appropriate to the field, discipline or practice
• Ethics and professional practice, in respect of which a student is able to demonstrate an
understanding of the ethical implications of decisions and actions, within an organisational
or professional context, based on an awareness of the complexity of ethical dilemmas f.
Accessing, processing and managing information, in respect of which a student is able to
demonstrate an ability to evaluate different sources of information, to select information
appropriate to the task, and to apply well-developed processes of analysis, synthesis and
evaluation to that information
• Producing and communicating information, in respect of which a student is able to
demonstrate an ability to present and communicate complex information reliably and
coherently using appropriate academic and professional or occupational conventions,
formats and technologies for a given context
• Context and systems, in respect of which a student is able to demonstrate an ability to
make decisions and act appropriately in familiar and new contexts, demonstrating an

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 understanding of the relationships between systems, and of how actions, ideas or
developments in one system impact on other systems.
• Management of learning, in respect of which a student can demonstrate an ability to
evaluate performance against given criteria, and accurately identify and address his or her
task-specific learning needs in a given context, and to provide support to the learning needs
of others where appropriate.
• Accountability, in respect of which a student can demonstrate an ability to work effectively
in a team or group, and to take responsibility for his or her decisions and actions and the
decisions and actions of others within well-defined contexts, including the responsibility for
the use of resources where appropriate

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SECTION E: ASSESSMENT

In the assessment strategy, evidence is demonstrated through three assignments and one final
test. The method of assessment for all the modules of this module is based on continuous
evaluation. Continuous evaluation is the on-going assessment of the academic progress and
achievement of a student where the final mark is calculated without a final summative
examination. Every evaluation will contribute a certain weight to the student’s final mark. The
lecturer and the student must always be aware of the student’s performance in the module. To
comply with the policy on continuous assessment, students will not get a predicate mark and
there will be NO final examination at the end of the semester. The policy and procedures for
continuous evaluation is discussed in Appendix 3.

The method of assessment is online assessment. EUC is making use of GMetrix software and
myTUTor to assess the students which is accessible remotely. The teaching strategies that will
be used is direct teaching, combined with interactive- and online learning. The student will have
access to enrichment activities and module related video clips which are uploaded on MyTUTor,
which he/she can use to prepare for assessment purposes in the open labs.

The assessment criteria relevant to each learning outcome are detailed in section 3.

Assessment activities includes 2 GMetrix Assignments, 2 myTUTor quizzes and 2 final test (1
myTUTor and 1 GMetrix). All the assessments are compulsory. Every assessment in every
module should however be treated like an exam. All the examination rules and policies from
the University, also apply for the official semester assessments scheduled for modules at the
EUC Unit. The planned assessment dates are indicated in the work program. However, the
work program is only used as a guide, therefore the exact assessment dates will be
communicated in class, through Facebook, myTUTor or on the notice boards.

There is a subminimum of 40% for the Outlook and Access module and 10% for theory final
assessment, which means that if a student gets less than 40% or for the Access and Outlook
as well as 10% for the theory summative test, the student will fail the module, irrespective of the
marks achieve in the other test. Students are supposed to write all the four tests, the student
will fail the module if he/she does not write one (1) test irrespective of the marks achieve in the
other tests. Students need calculated weighting on tests of 50% to pass the module.

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As part of the assessment, the method of assessments is described to assist the student to
determine how the assessment will be presented. Below is a table that describes what these
assessment methods entail.

Possible
Assessment uses/assessment
Method Example/description tasks Where to use
Alternative True/False; Yes/No questions; • Recall of • Formative
response multiple choice information • Summative
questions • Ability to
discriminate
Completion Students are presented with a • Recall of • Formative
questions/short question with a pre-determined information • Summative
answer questions answer consisting of a few words • Test • RPL
or may be given a statement understanding
where key words are omitted. and application
They are then required to of knowledge,
complete the statement by filling e.g., in
in the word(s). Such questions mathematical
may also involve the use of concepts
numbers, diagrams, and graphs.
Multiple choice Multiple choice questions consist • Recall of • Formative
questions of an incomplete statement or a information • Summative
question, followed by plausible • Check • RPL
alternative responses from which understanding;
the student has to select the analyses
correct one.
Outcomes involving higher order
analytical skills are probably
more validly assessed by means
of free-response assessment
instruments such as extended
response questions, but multiple-
choice questions can be useful if
carefully constructed.
Structured A structured question consists of • Recall of • Formative
questions a stem (which describes a information • Summative

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 situation), followed by a series of • Application of • RPL
related questions. The stem can knowledge and
be text, a diagram, a picture, a understanding
video, etc. • Analyses,
Debates,
Arguments
Assignments A problem-solving exercise with • Problem- • Formative
clear guidelines and a specified solving around • Summative
length. More structured and less a particular • RPL
open-ended than projects, but topic
they do not necessarily involve
strict adherence to a prescribed
procedure, and they are not
concerned exclusively with
manual skills.
Case studies A description of an event • Analyses of • Formative
concerning a real-life or situations • Summative
simulated situation, usually in the • Drawing • RPL
form of a paragraph or text, a conclusions
video, a picture, or a role-play • Reports on
exercise. This is followed by a possible
series of instructions to elicit courses of
responses from students. action
Individuals or small groups may
undertake case studies.
Practical An activity that allows students to • Demonstration • Formative
exercises / demonstrate manual and/or of skill • Summative
demonstrations behavioural skills. The • RPL (Not
assessment may be based on always
the end-result of the activity (the practical –
product), or the carrying-out of logistics)
the activity (the process), or a
combination of both
Projects A project is any exercise or • Comprehensive • Summative
investigation in which the time range of skills • RPL
constraints are more relaxed. can be
Projects are: assessed.

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 • Practical • Integration of • (Not
• Comprehensive and open- activities within recommended
ended and across unit for formative)
• Tackled without close standards or
supervision, but with assessor different parts
guidance and support of a
Projects can involve individuals qualification
or a group of students. The
choice of the project is directed
by the assessor, usually by
providing the student with a topic
or brief for the investigation

7. ASSESSMENT ADMINISTRATION

The assessment administration process and expectations of the undergraduate student is

outlined below. Refer to sections 19.2 – 19.6.

19.2 SPECIFICATIONS AND GUIDELINES FOR SUBMISSION OF

ASSESSMENT

This will be completed by the lecturer closer to the time. (Lecturers may also use TUT
assessment policy on this for guidance.

19.3 DUE DATES FOR SUMMATIVE ASSESSMENTS

Due dates for summative assessments will be communicated to students by the lecturer as it
is made available. This is also indicated on the schedule in the timetable.

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19.4 FINAL MARK

ALL TESTS (4) ARE COMPULSORY AND SUPERVISED. If any one of the TESTS are not
written the student fails, the module automatically. Students need a calculated mark of 50 %
based on the criteria given below: The following table reflects the allotment of marks.

Tests Test weight

(percentage) Please note: All the
Test 1: MS Word* 20 % tests are compulsory.
An average of
Test 2: MS Access* 20 % 50% is If you skip one test,
Test 3: MS Outlook* 20 % needed to you will not pass. If you
pass.
Test 4: MS Excel* 40 % were sick, read the
TOTAL = 100 % Assessment rules in
2.2.

(The examiner reserves the right to change the above structure as needed).
If all tests were written, all the minimum requirements had been met and a 50% or higher
average mark for the tests has been obtained, therefore the student passes the module. Test
Marks are available on the GMetrix platform immediately after it was written. The Final Marks
are put on the Unit’s notice boards and on ITS. If there are any queries about the mark, it must
be addressed immediately. All final marks must be queried within 3 weeks after the LAST TEST.
All marks must be queried before the final submission of the marks.

19.5 PASS REQUIREMENTS

A student must achieve a final mark of 50% to pass the module.

8. MODERATION

Moderation will be done internally by a moderator approved by Senate. The moderator will be
competent in corporate governance, ethics and risk management including the field of auditing
and/or internal auditing.

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9. GLOSSARY OF TERM

Blended Learning:
Learning takes place part online and part in supervised environment where these two parts are
connected to provide an integrated learning experience.
Continuous assessment:
Assessment of learning progress in a subject at defined intervals which will contribute to the
final promotion mark. No final examination.
Mode of delivery:
Describe how learning will take place.
D2L:
Learning Management Platform used for communication and assessments.
Online test:
Assessment activity that is done using the Internet
Outcomes:
Specific descriptions of what is expected to be able to do or understand at the end of the course.
RPL:
Can be applied for if student has previous work experience in the modules offered in End User
Computing
Sick test:
Test written when a student was absent during the scheduled test, doctor’s letter must be
provided.
Subject Exemption: Can be applied for if student has completed an End User Computing
subject at another university at the same level.

10. PLAGIARISM

The following is an extract from TUT’s plagiarism policy. Reference: RIPPOL067.

All students have a moral obligation and responsibility to maintain the following academic
integrity principles in the production and presentation of academic outputs, regardless of the
presentation format and/or work type: each student should only submit his/her own original
academic work, except when formal group work was required in the production of the academic
output; each student should accurately indicate in all academic outputs when information is

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used that was produced by another scholar by referencing it in accordance with a recognized
referencing convention system; no student should use, present or submit someone else’s
electronic works, multimedia products or artistic works as if it is his/her own; each student should
accurately indicate the download/access date and the uniform resource locator (URL) of the
internet web page when information is used from a website, web page or other electronic
source; no student should allow another person/s to use or copy from his/her academic output
and present it as their own work; each student is required to attach a signed Declaration of
Originality (see Annexures A and B) for each academic output submission (e.g. assignment,
project, manuscript, dissertation and thesis); and each student has the responsibility to request
assistance from staff members should they require guidance and/or advice about plagiarism in
their academic outputs.

Students have a moral obligation to report plagiarism incidents in academic and/or research
environments. All whistle-blowers are protected in terms of the Policy on Prevention of Fraud,
Corruption and Theft (Policy #: VCPOL010).

Plagiarism is a form of misconduct. The relevant part (Chapter 15 – Student Discipline) of the
Prospectus, Part 1 (Students’ rules and regulations) read as follows:

“Any student who contravenes the provisions of rule 15.1 of the disciplinary code is guilty of
misconduct and will be dealt with in terms of the disciplinary code for students …

15.1.16 Handing in any written assignment for assessment in which the essential parts of the
assignment have been copied from the work of another person, or any form of plagiarism.”

All students must be fully aware that plagiarism offences/penalties can seriously affect their
academic status and progress at TUT and other tertiary institutions. In the most serious cases,
it can result in dismissal from the University and/or formal cancellation/retraction of
current/previously submitted academic outputs. In addition, the University may indicate the
nature and outcome of all plagiarism offences/penalties when it is required to provide a
reference or conduct statement for the student.

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