CORE

COMP
ETEN
CIES
Modul
e of
Instru
ction
 Core Competencies

Unit of Competency : INSTALL AND CONFIGURE COMPUTER

SYSTEMS

Module Title : INSTALLING AND CONFIGURING COMPUTER

SYSTEMS

Module Descriptor : This unit covers the outcomes required in installing and
configuring desktop and workstation computers
systems. It consists of competencies to assemble
computer hardware, install operating system and drivers
for peripherals/devices, and install application software
as well as to conduct testing
and documentation

Nominal Duration : 10 hours

Summary of Learning Outcomes:

LO1. Assemble computer hardware

LO2. Prepare installer

LO3. Install operating system and drivers for peripherals/ devices

LO4. Install application software

LO5. Conduct testing and documentation

Details of Learning Outcomes:

LO1. Assemble computer hardware

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
Unit assembly Safety The Blended Distance/
is planned and procedures students/traine Learning Modular
prepared to es must be
ensure OH&S Basic terms, provided with Distance/ Written
policies and concepts, the following: Modular examination
procedures are functions and
followed in characteristics Personal Face to Face
accordance of PC Protective Face to Face Observation
with systems hardware equipment
requirements components ( ex. protective Group discussion Oral evaluation
Structure of eyewear, anti Lecture
Materials
necessary to operating static wrist Demonstration
complete the systems wrap)
work are
identified Familiarization
and obtained in with the various Electronic
accordance computer laboratory
with systems’ hand tools
established components and (assorted
procedures peripherals pliers,
and checked assorted screw
against systems
system drivers,
requirements
configuration/ soldering iron
settings of & desoldering
Tools, computer tool)
equipment and systems and
testing devices devices LAN tester
needed to carry
out the Crimping tools
installation
work are RS 232 pin
obtained in exertion/
accordance extraction tool
with
established Flashlights
procedures and
checked for Mirror
correct (inspection)
operation and
safety Hand-outs

CBLM
Computer
hardware is
assembled in
accordance
with
established
procedures and
systems
requirements

Basic-input-
output-system
(BIOS)
configuration is
performed in
accordance
with hardware
requirements.
LO2. Prepare installer
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
Portable Safety The Blended Distance/
bootable procedures students/traine Learning Modular
devices are es must be
created in Basic provided with Distance/ Written
accordance computer the following: Modular examination
with software configuration
manufacturer set up Personal Face to Face
instruction Protective Face to Face Observation
System’s equipment
specifications ( ex. protective Group discussion Oral evaluation
Customized Lecture
eyewear, anti
installers are Demonstration
Identifying static wrist
prepared in
common wrap)
accordance
with symptoms and
software problems Electronic
utilization associated laboratory
guide and end with each hand tools
user agreement. devices (assorted
pliers,
Troubleshootin assorted screw
Installation of g and isolating drivers,
portable PC hardware soldering iron,
applications are problems desoldering
carried out in tool)
accordance Diagnosing
with software and LAN tester
user guide and troubleshootin
software g hardware Crimping tools
license conflicts
RS 232 pin
Knowledge in exertion/
installing extraction tool
peripherals,
network Flashlights
devices and
other I/O Device
devices drivers ,
operating
system
Appropriate
software
application
programs
Diagnostic
software or
 utilities

CBLM

LO3. Install operating system and drivers for peripherals/ devices

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
Operating Operating system The Blended Distance/
system (OS) is (OS) students/traine Learning Modular
installed in es must be
accordance Peripherals/ provided with Distance/ Written
with devices drivers the following: Modular examination
established
installation Updating OS and Personal Face to Face
procedures and Drivers Protective Face to Face Observation
to comply equipment
with end-user OHS ( ex. protective Group discussion Oral evaluation
requirements Lecture
eyewear, anti
static wrist Demonstration
wrap)
Peripherals/
devices drivers
are installed Electronic
and laboratory
configured in hand tools
accordance (assorted
with pliers,
manufacturer’s assorted screw
instructions drivers,
and/or OS soldering iron,
installation desoldering
procedures. tool)

LAN tester
OS and drivers
updates/patches Crimping tools
are accessed
and RS 232 pin
installed in exertion/
accordance extraction tool
with
manufacturer’s Flashlights
recommendatio
ns and
Device
requirements
drivers ,
operating
On-going system
checks of the Appropriate
quality of the software
work are application
programs
 undertaken in Diagnostic
accordance software or
with utilities
established
procedures CBLM

LO4. Install application software

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
Application Software The Blended Distance/
software are application students/traine Learning Modular
installed based es must be
on software Varied provided with Distance/ Written
installation software the following: Modular examination
guides, end-user application
requirements Personal Face to Face
and software Accessing Protective Face to Face Observation
license installed equipment
agreement software ( ex. protective Group discussion Oral evaluation
eyewear, anti Lecture
static wrist Demonstration
Variation to wrap)
application
software Electronic
installation is laboratory
carried hand tools
out in (assorted
accordance to pliers,
customer/ assorted screw
client drivers,
requirements soldering iron,
desoldering
tool)
Software
updates are LAN tester
accessed and
installed in Crimping tools
accordance with
manufacturer’s RS 232 pin
recommendation exertion/
s and extraction tool
requirements
Flashlights

Device
drivers ,
operating
system
 Appropriate
software
application
programs
Diagnostic
software or
utilities

CBLM

LO5. Conduct testing and documentation

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
Devices / Safety The students/ Blended Distance/
systems procedures trainees must Learning Modular
and/or be provided
installation is with the Distance/ Written
tested to Basic following: Modular examination
determine computer
whether it configuration Personal Face to Face
conforms to set up Protective Face to Face Observation
requirements equipment
Understandin ( ex. protective Group discussion Oral evaluation
g and eyewear, anti Lecture
Stress test is comparing static wrist Demonstration
conducted to various wrap)
ensure system’s
reliability of specifications Electronic
equipment in laboratory
accordance hand tools
with Identifying (assorted
manufacturer’s common pliers,
instructions symptoms assorted screw
and system and problems drivers,
requirements soldering iron,
desoldering
Troubleshooti tool)
5S and 3Rs ng and
are followed isolating LAN tester
according to problems
environmental Crimping tools
policies Diagnosing CBC Computer
and Systems
troubleshooti Servicing NC II -
Documentation ng conflicts 58 -
in relation to
the test is Installing RS 232 pin
forwarded to peripherals, exertion/
appropriate network extraction tool
personnel devices and
and/or other I/O Flashlights
authority in devices
accordance Sharp pointed
with Knowledge in tweezers
requirements performing
burn-in or Mirror
testing (inspection)
repaired or
replaced Hand-outs
network CBLM
system
 Unit of Competency : SET-UP COMPUTER NETWORKS

Module Title : SETTING-UP COMPUTER NETWORKS

Module Descriptor : This unit covers the outcomes required in installing and
configuring desktop and workstation computers
systems. It consists of competencies to assemble
computer hardware, install operating system and drivers
for peripherals/devices, and install application software
as well as to conduct testing
and documentation

Nominal Duration : 50 hours

Summary of Learning Outcomes:

LO1. Install network cables

LO2. Set network configuration
LO3. Set router/Wi-Fi/ wireless access point/repeater configuration
LO4. Inspect and test the configured computer networks
Details of Learning Outcomes:

LO1. Install network cables

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
Cable routes Different types The Blended Distance/
are determined of computer students/traine Learning Modular
and planned in systems error. es must be
accordance provided with Distance/ Written
with network the following: Modular examination
design and Software as
actual tools for Tools: Face to Face
installation diagnosing - Screw drivers Face to Face Observation
site. computer (assorted)
systems. - Pliers Group discussion Oral evaluation
(assorted) Lecture
Network - Soldering Demonstration
materials Hand tools and iron
necessary to its uses. - Wrenches
complete the - Utility
work are software
identified and Procedures in - Computer
obtained in diagnosing system
accordance computer
with systems
established Safety Policies and
procedures and precautions procedures:
checked - Procedures
against and guidelines
systems - Safety
requirements precautions

CBLM
Tools,
equipment and
testing devices
needed to
carry
out the
installation
work are
obtained in
accordance
with
established
procedures and
checked for
correct
operation and
safety

Appropriate
personal
protective
equipment is
used
and OHS
policies and
procedures are
followed

Copper cable
splicing is
performed
based on
Electronic
Industries
Alliance/Telec
ommunication
s Industry
Association
(EIA/TIA)
standards
 Network
cables and
cable raceway
are installed in
accordance
with
established
procedures and
installation
requirements

Installation
work is
performed and
is checked to
ensure
no
unnecessary
damage has
occurred and
complies with
requirements

OHS standards
and 5S
principles are
followed
according
to enterprise
requirements

Excess
components
and materials
are disposed of
based on
WEEE
directives and
3Rs waste
management
program.

LO2. Set network configuration

Assessment Contents Conditions Methodologies Assessment
 Criteria Methods
Network Parts and The Blended Distance/
connectivity of functions of students/traine Learning Modular
each terminal is computer es must be
checked in system provided with Distance/ Written
accordance the following: Modular examination
with network
design. Software Tools: Face to Face
(operating - Screw drivers Face to Face Observation
system, (assorted)
Any fault or application - Pliers Group discussion Oral evaluation
problem in the Lecture
software) (assorted)
network system Demonstration
- Soldering
is diagnosed
iron
and remedied
in line with the Electrical - Wrenches
standard theory - Utility
operating software
procedures. - Computer
Computer system
monitors
Network
interface card Policies and
(NIC) settings Techniques for procedures:
are configured diagnosing - Procedures
in computer and guidelines
accordance system - Safety
with network precautions
design.
CBLM

Communicatio
n checking
between
terminals are
carried
out in
accordance
with OS
network
configuration
guides
Unplanned
events or
conditions are
responded to in
accordance
with
established
procedures
LO3. Set router/Wi-Fi/ wireless access point/repeater configuration
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
Client Device Proper The Blended Distance/
systems repairing/repla students/traine Learning Modular
settings are cing es must be
configured in procedures of provided with Distance/ Written
accordance different the following: Modular examination
with components
manufacturers’ Tools: Face to Face
instructions Screw drivers Face to Face Observation
and enduser Wiring (assorted)
preferences techniques Group discussion Oral evaluation
Pliers Lecture
(assorted) Demonstration
Local area Power supplies
network Soldering iron
(LAN) port is
configured in Determining Wrenches
accordance defective
with components Utility software
manufacturers’
instructions Crimping tools
and network Basic
design networking Computer
system:
Servers
Wide area
network Workstations
(WAN) port is
configured in Printers
accordance
with Policies and
manufacturers’ procedures:
instructions Procedures
and network and guidelines
design
Testing
Wireless devices:
settings are Multi-tester
configured in Oscilloscope
accordance
manufacturers’ CBLM
instructions,
network
design and
end-user
preferences
 Security/
Firewall/
Advance
settings are
configured in
accordance
with
manufacturers’
instructions
and enduser
preferences

LO4. Inspect and test the configured computer networks

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
Final Guidelines for The Blended Distance/
inspections are testing students/traine Learning Modular
undertaken to computer es must be
ensure that the system provided with Distance/ Written
configuration the following: Modular examination
done on the
computer Advance Computer Face to Face
networks networking system: Face to Face Observation
conforms Servers
with the Workstations Group discussion Oral evaluation
manufacturer’s Lecture
Computer Printers
instruction/man Demonstration
systems
ual
operation Policies and
procedures:
Computer Procedures
networks are Digital and guidelines
checked to electronics for testing
ensure safe
operation. Communications
Testing
devices:
Reports are Network cable
prepared/compl tester
eted according
to company Hubs
requirements
Others:
Papers (for
report
generation)

AC line (to
supply power)
CBLM
 Unit of Competency : SET-UP COMPUTER SERVERS

Module Title : SETTING-UP COMPUTER SERVERS

Module Descriptor : This unit covers the knowledge, skills and attitudes
needed to set-up computer servers for LANs and SOHO
systems. It consists of competencies to set-up user
access and configures network services as well as to
perform testing, documentation and pre-deployment
procedures.

Nominal Duration : 30 hours

Summary of Learning Outcomes:

LO1. Set-up user access

LO2. Configure network services

LO3. Perform testing, documentation and predeployment procedures

Details of Learning Outcomes:

LO1. Set-up user access

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
User folder is Inspecting The Blended Distance/
created in work students/traine Learning Modular
accordance instructions es must be
with according to provided with Distance/ Written
network job the following: Modular examination
operating requirements.
system (NOS) OH & S Face to Face
features policies and Face to Face Observation
Planning and procedures
preparing of Group discussion Oral evaluation
User access Lecture
standard OH & S
level is Demonstration
operating policies
configured
procedures
based on NOS
features and manuals
established
network access Occupational Computer
policies/end- health and systems and
user safety networks
requirements. 1 Server
 Configuring Peripherals
system and 1 Desktop
Security check networks Computers
is performed in
accordance Materials
with Procedures in Wires and
established using the tools Cables
network access and
policies/end- equipments Appropriate
user Software
requirements.
Computer
Storage Media

Tools
Pliers
Philips screw
driver

Equipment/
testing
devices
Computer

Personal
protective
equipment
Anti-static wrist
wrap

CBLM

LO2. Configure network services

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
Normal Occupational The Blended Distance/
functions of health and students/traine Learning Modular
server are safety es must be
checked in provided with Distance/ Written
accordance Testing normal the following: Modular examination
with function of
manufacturer’s systems and OH & S Face to Face
instructions networks policies and Face to Face Observation
procedures
Procedures in Group discussion Oral evaluation
Required checking the OH & S Lecture
modules /add- faults or policies Demonstration
ons are problems
installed/ manuals
 updated based Procedures in
on NOS configure Computer
installation systems and systems and
procedures networks networks
1 Server
Peripherals
Network 1 Desktop
services to be Computers
configured are
confirmed Materials
based on Wires and
user/system Cables
requirements
2.4. Operation Appropriate
of network Software
services are
checked Computer
based on Storage Media
user/system
requirements Tools
2.5. Pliers
Unplanned Philips screw
events or driver
conditions are
responded Equipment/
to in testing
accordance devices
with Computer
established
procedures Personal
protective
equipment
Anti-static wrist
wrap

CBLM

LO3. Perform testing, documentation and predeployment procedures

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
Pre- Occupational The Blended Distance/
deployment health and students/traine Learning Modular
procedures is safety es must be
undertaken provided with Distance/ Written
based on the following: Modular examination
enterprise Inspection of
policies and systems and OH & S Face to Face
networks with policies and Face to Face Observation
procedures
manuals procedures
 Group discussion Oral evaluation
OH & S Lecture
Operation and Making policies Demonstration
security check documents
are and reports manuals
undertaken
based on end- Computer
user systems and
requirements networks
1 Server
Peripherals
1 Desktop
Reports are
Computers
prepared/com
pleted Materials
according to Wires and
enterprise Cables
policies and
procedures. Appropriate
Software

Computer
Storage Media

Tools
Pliers
Philips screw
driver

Equipment/
testing
devices
Computer

Personal
protective
equipment
Anti-static wrist
wrap

CBLM
 Unit of Competency : MAINTAIN AND REPAIR COMPUTER SYSTEMS
AND NETWORKS

Module Title : MAINTAINING AND REPAIRING COMPUTER

SYSTEMS AND NETWORKS

Module Descriptor :
This unit covers the knowledge, skills and attitudes
needed to maintain and service computer systems and
networks.

Nominal Duration : 30 hours

Summary of Learning Outcomes:

LO1. Plan and prepare for maintenance and repair

LO2. Maintain computer systems and networks
LO3. Diagnose faults of computer systems and networks
LO4. Rectify/correct defects in computer systems and networks
LO5. Inspect and test the computer systems and networks

Details of Learning Outcomes:

LO1. Plan and prepare for maintenance and repair

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
Maintenance Plan/conduct The Blended Distance/
and/or maintenance students/traine Learning Modular
Diagnosis of procedures es must be
faults is according to provided with Distance/ Written
planned job the following: Modular examination
and prepared in requirements.
line with job OHS Face to Face
requirements. Safety guidelines and Face to Face Observation
measures are policies.
observed at all Group discussion Oral evaluation
Tools, Lecture
times. PC
equipment and Demonstration
specifications
testing devices
Identify and
needed for
the diagnose faulty Network
maintenance system. designs
are obtained
and checked for Prepare tools Schematic
correct and test Diagrams
operation and equipments. 
safety Identify or Books/magazi
 obtain PC nes
specifications  Manuals
Materials and schematic CBLM
necessary to diagrams.
complete the
work are Identify or
obtained in obtain Network
accordance functions and
with specifications.
established
procedures
and checked
against job
requirements.

OHS policies
and procedures
are followed in
line
with job
requirements.

Computer
systems and
networks for
maintenance
are checked
against
job/service
order or
instructions
and
specifications.

LO2. Maintain computer systems and networks

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
Appropriate Procedures in The Blended Distance/
personal maintaining students/traine Learning Modular
protective computer es must be
equipment is systems are provided with Distance/ Written
used in line followed the following: Modular examination
with standard Safety
procedures. measures are PC Face to Face
Normal observed. specification Face to Face Observation
function of
computer Diagnose and Schematic Group discussion Oral evaluation
systems and Lecture
identify faulty Diagrams
networks systems. Demonstration
are checked in Personal
accordance Run protective
with diagnostics equipments
manufacturer’s software. Gloves and
instructions. goggles
Repair or
replace faulty Masks
Scheduled/ system L
periodic Anti-static wrist
maintenance is
Burn-in or test wraps
performed in
repaired or
accordance
replaced Materials
with
manufacturer’s computer Contact
requirements. system cleaners/ soap
or detergents

Where Dust brush

necessary,
needed Chamois or
repairs/replace rags
ments are
made in Basin/ water
accordance
with Diagnostics
established software and
procedures. CD-ROMs

Tools and
Unplanned test
events or equipments
conditions are Slotted head
responded to in screwdriver
accordance
with
Philips head
established
screwdriver
procedures
Long nosed
pliers

Allen bit
wrench

Multi-tester

Spare parts

CBLM
LO3. Diagnose faults of computer systems and networks
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
Appropriate Procedures in The Blended Distance/
personal maintaining students/traine Learning Modular
protective network es must be
equipment is systems are provided with Distance/ Written
used followed the following: Modular examination
in line with
standard Safety PC and Face to Face
procedures. measures are network Face to Face Observation
observed. specification
Group discussion Oral evaluation
Faults or Diagnose and Network Lecture
problems in identify faulty Cables and Demonstration
the computer systems and peripherals
systems and cables. UTP Cat. 5
networks are cables
diagnosed Run
according to diagnostics UTP Cat.3
requirements software. cables
and in line
with the Repair or RJ 45 modular
standard replace faulty plug
procedures. systems and
cables. Hubs/switches

Contingency Burn-in or test Modem/router

measures are repaired or
managed and replaced Network
implemented network layout and
in accordance system. schematic
with diagrams
established
procedures Personal
protective
equipments
Unplanned Gloves and
events or goggles
conditions are
responded to Masks
in
accordance Anti-static wrist
with wraps
established Materials
procedures xc. Contact
cleaners/
soap or
detergents
Dust brush
 Chamois or
rags

Basin/ water
Diagnostics
software and
CDROMs

Tools and
test
equipments
Slotted head
screwdriver

Philips head
screwdriver

Long nosed
pliers

Allen bit
wrench

Crimping tool

Cable tester
c. Multi-tester
ci. Spare
cables

CBLM

LO4. Rectify/correct defects in computer systems and networks

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
Appropriate Procedures in The Blended Distance/
personal maintaining students/traine Learning Modular
protective network es must be
equipment is systems are provided with Distance/ Written
used followed the following: Modular examination
in line with Safety
standard measures are Face to Face
procedures. observed. PC and Face to Face Observation
network
Defective Diagnose and specification Group discussion Oral evaluation
components or Lecture
identify faulty
parts are Demonstration
systems and Network
replaced or
corrected cables. Cables and
without peripherals
damage to the Run UTP Cat. 5
surrounding diagnostics cables
environment or software.
services UTP Cat.3
Repair or cables
replace faulty
Adjustments, if systems and RJ 45 modular
necessary are cables. plug
made in
accordance
Burn-in or test Hubs/switches
with
repaired or
established
procedures replaced Modem/router
network
system. Network layout
Unplanned and schematic
events or diagrams
conditions are
responded to in Personal
accordance protective
with equipments
established Gloves and
procedures. goggles

Masks

Anti-static wrist
wraps

Materials

Contact
cleaners/ soap
or detergents

Dust brush

Chamois or
rags

Basin/ water
Diagnostics
software and
CDROMs

Tools and test

equipments
Slotted head
screwdriver
 Philips head
screwdriver

Long nosed
pliers

Allen bit
wrench

Crimping tool
cxix. Cable
tester

Multi-tester

CBLM

LO5. Inspect and test the computer systems and networks

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
Final Procedures in The Blended Distance/
inspections are maintaining students/traine Learning Modular
undertaken to network es must be
ensure that the systems are provided with Distance/ Written
testing followed the following: Modular examination
conducted on
the device Safety Face to Face
conforms with measures are PC and Face to Face Observation
the observed. network
manufacturer’s specification Group discussion Oral evaluation
instruction/man Lecture
Diagnose and
ual Demonstration
identify faulty Network
systems and Cables and
Computer cables. peripherals
systems and UTP Cat. 5
networks are Run cables
checked/tested diagnostics UTP Cat.3
to ensure safe software. cables
operation.
Repair or RJ 45 modular
replace faulty plug
OHS standards systems and
and 5S cables. Hubs/switches
principles are
followed Burn-in or test Modem/router
according to repaired or
enterprise replaced Network layout
policies network and schematic
system. diagrams

Work site is Personal

cleaned and protective
cleared of all equipments
debris and Gloves and
left in safe goggles
condition in
accordance Masks
with company
procedures
Anti-static wrist
wraps
Excess
components and Materials
materials are Contact
disposed of cleaners/ soap
based or detergents
on WEEE
directives and
Dust brush
3Rs waste
management
program. Chamois or
rags

Report is Basin/ water

prepared and
completed Diagnostics
according to software and
company CDROMs
requirements
Tools and test
equipments

Slotted head
screwdriver

Philips head
screwdriver
Long nosed
pliers

Allen bit
wrench

Crimping tool

Cable tester

Multi-tester
CBLM