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    K.mohapatra Updated CV 2024

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    KIRTTI SHANKAR MOHAPATRA
    The document contains the resume of Kirtti Shankar Mohapatra. It summarizes his work experience as a customer support engineer at Sysnet Global Technology and Aforeserve.com from 2020 to present. It also lists his academic qualifications including a BSc degree in 2019 and expertise in areas like Microsoft Office, Windows, hardware troubleshooting, networking, servers, and printers. His objective is to have a successful career while upholding honesty and continuously learning new skills.

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    K.mohapatra Updated CV 2024

    Uploaded by

    KIRTTI SHANKAR MOHAPATRA
    10 views3 pages
    The document contains the resume of Kirtti Shankar Mohapatra. It summarizes his work experience as a customer support engineer at Sysnet Global Technology and Aforeserve.com from 2020 to present. It also lists his academic qualifications including a BSc degree in 2019 and expertise in areas like Microsoft Office, Windows, hardware troubleshooting, networking, servers, and printers. His objective is to have a successful career while upholding honesty and continuously learning new skills.

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    k.mohapatra Updated CV 2024

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    The document contains the resume of Kirtti Shankar Mohapatra. It summarizes his work experience as a customer support engineer at Sysnet Global Technology and Aforeserve.com from 2020 to present. It also lists his academic qualifications including a BSc degree in 2019 and expertise in areas like Microsoft Office, Windows, hardware troubleshooting, networking, servers, and printers. His objective is to have a successful career while upholding honesty and continuously learning new skills.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    10 views3 pages

    K.mohapatra Updated CV 2024

    Uploaded by

    KIRTTI SHANKAR MOHAPATRA
    The document contains the resume of Kirtti Shankar Mohapatra. It summarizes his work experience as a customer support engineer at Sysnet Global Technology and Aforeserve.com from 2020 to present. It also lists his academic qualifications including a BSc degree in 2019 and expertise in areas like Microsoft Office, Windows, hardware troubleshooting, networking, servers, and printers. His objective is to have a successful career while upholding honesty and continuously learning new skills.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    KIRTTI SHANKAR MOHAPATRA

    Contact No: - 9776878520


    Email Id: - [email protected]

    OBJECTIVE:

    To be a successful professional in a globally respected company and to achieve the objectives of the
    company with honesty and fairness and to continuously upgrade my knowledge and skills.

    WORK EXPERIENCE:

     Left Employ: Sysnet Global Technology private Limited


     Designation: Customer support Engineer
     Duration: 05 March 2020 to 26 October 2021

     Left Employ: Aforeserve.com Private Limited


     Designation: Associate Customer Support Engineer
     Duration : From01 November2021 To 27 July 2022

     Current Employed : Sysnet Global Technology private Limited


     Current Designation : Customer Support Engineer
     Duration : From 16 August2022 To Till now

     Job Description

     Update daily report to the Team


     Configuring MS outlook and troubleshooting theIssues
     Enabling and Disabling theServices.
     File and PrintSharing
     Installing Motherboard drivers ifrequired
     Creating local and Domainusers
     Installations of Operating systems like windows XP, Windows 7, Windows 8 ,Windows 10 & Windows 11.
     Installing applications and troubleshoot thesame
     Resolving the Issues by takingRemote
     Coordinating with vendors for resolving theissues
     Installing and configuring Network & USBPrinters.
     Printer Trouble shoot as per customer required.
     Configuring the IPAddress
     Updating and InstallingAntivirus.
     Giving explanation onSLA.
     Daily ticket status update toteam
     Creating the local users in ClientMachine

    ACADEMIC DETAILS:
    Board / Year of %
    Exam School / Institute SECUR
    University passing
    ED
    Udala Degree N.O.U 42.7%
    B.sc 2019
    College
    Berhampur jr college 47%
    C.H.S.E
    +2(science) 2015

    Dimagadia high B.S.E 48.6%


    MATRIC 2013
    school

    PROFESSIONAL QUALIFICATION:
    I have done my JCHNE+cloud (Jetking Certified Hardware & Networking Engineer) course from
    Jetking Balasore.

    PROFICIENT IN:
     MICRESOFT OFFICE–
     MS Word, Excel, Powerpoint, Access,Outlook
     OPERATING SYSTEM & APPLICATION–
     Install, update & configure different OS like windows (7,8 / 8.1,10) and
    server(2008,2012,1016) etc..
     Also install, update and configure various application & anti-virus software.
    Prevent virus attacks.
     Disk management (extends and shrinkvolume).
     Recovery andBackup.
     Windows Firewall settings and Remotemanagement.
     Manage user accounts.
     HARDWARE–
     Disassembling and Assembling(Processer, Memory, SMPS, Hard disk driveetc.)
     Firmware or ROM upgrade and BIOSsettings
     Troubleshooting (processer,ram,smps,HHD,keyboard, mouse,moniteretc.)
     Configure RAID, Printer, and CD & DVDetc.
     PRINTER& PLOTTER–
     Install Network and USB printer like (HP LJ P1006,1007,1020plus,HP LJ P1108, HP LJ
    3010,3015, HP LJ 527dnf,HP LJ 429DW, HP color LJ 479dw, HP color LJ 2015, Sharp
    MX-M365NV, Epson LX-1310, LQ-2090 Dot matrix Printer AND Plotter like HP design
    jet T650 & T2600).
     Resolve printer Issues like paper jam issue, Pickup roller issue, Teflon change and logic
    card change.
     Resolve plotter issue like print head mismatch and paper sensor issue etc.
     Manage printer and plotter cartridge
     NETWORKING–
     OSImodel
     Network topology (bus, star, ring, mesh,hybrid).
     IP Addressing, Subnetting and StructuredCabling
     Configure LAN, WANetc.
     CCNA–
     Routing (configure RIP, OSPF,EIGRPnetwork)
     Switching (configureVLAN,CDP,VTP)
     SERVER (12 &16)–
     Install and configure DHCP, DNS, IIS, WDS, andTS.
     Install and configure Active directory domain service (ADDS) like ADC, CDC &
    RODC and manage Group Policy Management, useraccount.
    Install and configure Routing and remote access service(RRAS) like VPN, NAT,ICS,NP

    EXTRA–CURRICULAR ACTIVITIES:

     Member of NSS camp in college.


     Also member of my college cricketteam.
     Blood donation camp in ourlocality.

    AREA OF INTERESTS
     Surfing net and getting updated with new software onAntivirus
     Readingnewspaper

     Watching motivational movies and convocations


     Playing online and offline game in mobile

    KEY SKILLS

     Dedicated
     Quicklearner
     Self-confidence

    PERSONAL PROFILE:

    Father : Nishakar Mohapatra


    Mother : Laxmipriya Mohapatra
    PermanentAddress : At-Hatimada, Po:-Dimagadia,757101
    Contact No : 9776878520
    EmailId : [email protected]
    DateofBirth : 25thJun 1998
    Gender :Male
    Maritalstatus : Unmarried
    LanguageKnown : English & Hindi

    DECLARATION:

    I do hereby declare that the statements made above are true and correct to the best of my knowledge
    and belief.

    Place Kirtti Shankar Mohapatra


    Date: Signature
    …………………………………

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