Exp SG Concur SAP Payroll

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Concur Expense: Payroll

Integration
Setup Guide for SAP Concur Professional
Edition
Last Revised: September 1, 2023

Applies to these SAP Concur solutions:

 Expense
 Professional/Premium edition
 Standard edition

 Travel
 Professional/Premium edition
 Standard edition

 Invoice
 Professional/Premium edition
 Standard edition

 Request
 Professional/Premium edition
 Standard edition
Table of Contents
1 Permissions .....................................................................................................1

2 Overview .........................................................................................................1
2.1 Features .................................................................................................... 1
2.1.1 Exclusions ........................................................................................ 2
2.2 Definitions .................................................................................................. 2
2.3 Payroll Posting ............................................................................................ 4
2.4 Available Documentation .............................................................................. 4
2.4.1 Concur Expense Professional Edition .................................................... 4
2.4.2 SAP Concur Integration Documentation ................................................ 5
2.4.3 Financial Integration Service (FIS) API ................................................. 5

3 What the User Sees .........................................................................................5


3.1.1 Expense Report Audit Trail ................................................................. 6
3.1.2 Process Reports Page......................................................................... 6

4 What the Admin Sees.......................................................................................7


4.1.1 Reviewing Document Status ............................................................... 7
4.1.2 Reviewing Posting Failures ................................................................. 8

5 Prerequisites .................................................................................................10
5.1 Concur Expense Prerequisites ..................................................................... 10
5.1.1 (ICS Only) SAP Payroll Integration Add-on Configuration Prerequisites ... 10
5.1.1.1 Prior to SAP Setup .............................................................. 11

6 Configuration .................................................................................................11
6.1.1 Overview........................................................................................ 11
6.1.2 SAP Concur Setup Guides ................................................................. 11
6.1.3 Enabling the Integration ................................................................... 11
6.1.3.1 Update Group Configurations ............................................... 12
6.1.4 Configuring the Payroll Settings ........................................................ 12
6.1.4.1 Accessing the Payroll Integration Page .................................. 13
6.1.4.2 Update General Payroll Settings............................................ 13
6.1.4.3 Update Wage Types for Expense Types .................................. 14

7 (ICS Only) Creating a Support Case ...............................................................15

8 Supported Tax Scenarios ...............................................................................16


8.1.1 Taxable and Non-Taxable Split .......................................................... 16
8.1.2 Germany Tax Rules ......................................................................... 16
8.1.3 Italy Tax Rule ................................................................................. 16

Expense: Payroll Integration Setup Guide i


Last Revised: September 1, 2023
© 2004–2023 Concur Technologies Inc. All rights reserved.
Expense: Payroll Integration Setup Guide ii
Last Revised: September 1, 2023
© 2004–2023 Concur Technologies Inc. All rights reserved.
Revision History

Date Notes/Comments/Changes

September 1, 2023 Updated guide to remove dependency on SAP ICS, include information on
FIS API.

June 17, 2023 Added the following section:


• 4.1.1 Reviewing Document Status

January 12, 2022 Updated the copyright year; no other changes; cover date not updated

June 19, 2021 Added information about supported tax scenarios in new section:
• Supported Tax Scenarios

March 31, 2021 Updated the copyright year; no other changes; cover date not updated

August 15, 2020 Updated the Transfer Failures page name to Posting Failures, and
detailed the new search and sort functionality. Updated SAP Concur to
Concur Expense where appropriate.

May 7, 2020 Renamed the Authorization Request check box to Request on the guide’s
title page; cover date not updated

March 6, 2020 New document.

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Last Revised: September 1, 2023
© 2004–2023 Concur Technologies Inc. All rights reserved.
Section 1 Permissions

Payroll Integration
1 Permissions
A company administrator may or may not have the correct permissions to use this feature.
The administrator may have limited permissions, for example, they can affect only certain
groups and/or use only certain options (view but not create or edit).

If a company administrator needs to use this feature and does not have the proper
permissions, they should contact the company's SAP Concur administrator.

Also, the administrator should be aware that some of the tasks described in this guide can
be completed only by SAP Concur internal staff. In this case, the client must initiate a
service request with SAP Concur Client Support.

2 Overview
The Concur Expense Payroll Integration allows clients to transfer payroll data to their payroll
system as a method for reimbursing their employees for approved business expenses. This
integration is available for customers with Concur Expense Professional Edition.

The Payroll Integration requires one of the following dependencies:


• An active Integration with Concur Solutions (ICS) integration with SAP ECC (6.0 and
higher), SAP S/4HANA, or SAP S/4HANA Cloud
• A custom integration (usually created by the SAP Concur Client Web Services team)
that uses the Financial Integration Service (FIS) API
• A partner app that uses the FIS API

 For more information, refer to the resources in the 2.4 Available Documentation
section of this guide.

2.1 Features
The Payroll Integration provides payroll information from posted expense reports to ERPs,
either through ICS (with SAP Payroll) or through solutions using the FIS API.

The customer can either use SAP Payroll or FIS to provide posting feedback to Concur
Expense. Concur Expense client administrators use the Payroll Integration page to
configure and manage the payroll posting.

The Payroll Integration posting is enabled and configured for each Expense group. The
administrator can configure the following settings:

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Last Revised: September 1, 2023
© 2004–2023 Concur Technologies Inc. All rights reserved.
Section 2 Overview

• Cash Advance Clearing Wage Type

NOTE: Payroll wage type data is not provided at the time of cash advance issuance
and therefore does not explicitly support cash advances disbursed via
payroll. Payroll wage type data is provided only after cash advance amounts
have been applied to expense report entries and payroll specific data is
generated after the successful posting of the expense report in the financial
system.

• Personal Expense Clearing Wage Type


• Payroll Clearing Account Code
• Benefit in Kind Wage Type
• Default Wage Types for the following situations:
 Payment Relevant Individual Taxable
 Payment Relevant Flat Rate Taxable
 Payment Relevant Non-Taxable

NOTE: Default wage types will be used if/when expense type-specific wage types are
not entered on the Wage Types page. If no default wage types are entered
and no expense type-specific wage types are entered, then the payroll
transfer will fail. Valid wage types must be entered in at least one of these
two configuration pages to ensure successful transfer of data to payroll for
reimbursement or tax reporting purposes.

Whether or not the customer reimburses through their ERP or payroll system, if there is tax
data available for the customer it will be included in the payroll documents.

 For more information about country-specific tax rule support, refer to the Supported
Tax Scenarios section of this guide.

2.1.1 Exclusions

The Payroll Integration does not support:


• The Payment Confirmation workflow step in Concur Expense

2.2 Definitions
Payroll Documents: Concur Expense reports that are successfully posted using either ICS
or FIS API are converted into payroll documents, which are placed in a processing queue.
ICS or solutions using the FIS API request the queued documents from Concur Expense on a
client-specified schedule. Each payroll document is assigned a Document Identifier (ID),
which is used to identify the document in the payroll system and returned in the posting
feedback to Concur Expense. One expense report is represented by one payroll document.

Payroll Integration Page: The administrator tool used by client administrators to


configure the payroll settings, wage types, and manage failed payroll transfers. The client

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© 2004–2023 Concur Technologies Inc. All rights reserved.
Section 2 Overview

administrator must have either the Expense Configuration Admin (restricted) user role or
the Payroll Administrator user role to access this page.

Payroll Settings: This page is used to identify whether employees will receive their
reimbursements for approved business expenses as part of the company’s payroll run. If
using ICS, this page is also used to enter special wage types that are required by SAP
Payroll or other payroll systems but not tied directly to an expense type.

Wage Types: Payroll systems require a wage type as part of classifying the amounts for
taxable and other payroll purposes. The wage type values are defined in the payroll system
and entered in the Wage Types page during the initial Concur Expense configuration.

Wage types may vary by expense type and expense group. There are several wage type
categories that are relevant for Payroll integration:
• Payment Relevant Individual Taxable: These wage types represent amounts that
are taxable to the employee at tax rates that may vary by employee based on
income and other factors AND the employee receives these reimbursements through
the company’s payroll process.
• Payment Relevant Flat Rate Taxable: These wage types represent amounts that
are taxable to the employee at a regulatory, flat rate tax AND the employee receives
these reimbursements through the company’s payroll process.
• Payment Relevant Non-Taxable: These wage types represent amounts that are
NOT taxable to the employee AND the employee receives these reimbursements
through the company’s payroll process.
• Non-Payment Relevant Individual Taxable: These wage types represent
amounts that are taxable to the employee at tax rates that may vary by employee
based on income and other factors, but the employee does NOT receive these
reimbursements through the company payroll process. In this case the taxable
amounts will be transferred for payroll reporting purposes only and no payroll
reimbursement will occur.
• Non-Payment Relevant Flat Rate Taxable: These wage types represent amounts
that are taxable to the employee at a regulatory, flat rate tax but the employee does
NOT receive these reimbursements through the company’s payroll process. In this
case the taxable amounts will be transferred for payroll reporting purposes only and
no payroll reimbursement will occur.
• Non-Payment Relevant Non-Taxable: These wage types represent amounts that
are NOT taxable to the employee and the employee receives these reimbursements
through some other reimbursement process, most commonly the A/P payment
process where an employee is treated as a vendor for reimbursement purposes.

NOTE: These categories may or may not be applicable depending on how a company
has configured the payroll settings. For example, if the company is not
reimbursing their employees through payroll, then the first 3 categories will
not be relevant, because they apply only to amounts that are reimbursed
through payroll. As a result, the Wage Types page and related columns will
reflect the specific payroll configuration for that Expense group and the
available fields may vary by Expense group configuration.

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Section 2 Overview

Posting Failures: Sometimes payroll documents are not successfully processed in the
payroll system and may require the administrator’s action. This is usually because of an
invalid wage type or missing employee information. The Posting Failures page will display
any expense reports that have a failed payroll document and display an exception with
details about the error. The administrator can review and correct the posting failures and
send the corrected payroll data back to the processing queue.

2.3 Payroll Posting


When Concur Expense receives feedback that an expense report was posted successfully
(through ICS or FIS API), Concur Expense updates the report’s workflow status to
Paid/Posted (depending on configuration). The Payroll Integration generates a payroll
document for every Paid/Posted expense report and enters the payroll document(s) in the
Financial Integration queue. Different systems send posting feedback and request the
payroll documents on different schedules:
• ICS sends feedback and requests the available payroll documents on the configured
Financial Integration schedule.
• Solutions using the FIS API can send feedback and request payroll documents on
individual schedules, depending on configuration.

When Concur Expense receives the request, Concur Expense sends all the payroll
documents in the processing queue. The requestor returns an acknowledgement if the
documents were all received successfully.

After receiving the acknowledgement that documents were successfully received, Concur
Expense marks the documents as sent and will not send them again. The payroll system
processes the payroll postings and returns confirmations for each document. The
confirmation includes success information, or error codes for any payroll documents that
failed.

If the payroll document failed to post, Concur Expense updates the expense report audit
trail with the error message. The administrator can review the error on the Posting
Failures tab of the Payroll Integration page. Once the error is resolved, the payroll
documents can be sent back to the processing queue using the Posting Failures page.

 For more information, refer to the What the Admin Sees section of this guide.

Concur Expense updates all expense reports that posted successfully with the success
message in their audit trail. The report workflow status is not changed- Paid/Posted is the
final workflow status for reports using Financial Integration.

2.4 Available Documentation

2.4.1 Concur Expense Professional Edition

For Concur Expense Professional Edition setup and user guides, refer to the documentation
here:

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Section 3 What the User Sees

Concur Expense Product Page

2.4.2 SAP Concur Integration Documentation

For more information about the SAP Integration with Concur Solutions, refer to the
documentation here:

SAP Concur Integration User Guides

2.4.3 Financial Integration Service (FIS) API

For more information about the FIS API, refer to the API documentation here:

Financial Integration Service v4 API

3 What the User Sees


In Concur Expense, the payroll integration status will appear to the traveler and processor
in multiple places:
• Expense report audit trail
• Process Reports page

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Last Revised: September 1, 2023
© 2004–2023 Concur Technologies Inc. All rights reserved.
Section 3 What the User Sees

3.1.1 Expense Report Audit Trail

The report audit trail includes the posting status once the posting feedback has been
returned from the payroll system. The user clicks Details > Audit Trail to view the audit
trail.

3.1.2 Process Reports Page

Once the payroll posting has been attempted for a report, the processor will see the payroll
posting feedback on the Process Reports page.

If the payroll posting failed, the report will display an exception for PYRLFAIL and the details
of the posting failure will appear in the report audit trail.

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Last Revised: September 1, 2023
© 2004–2023 Concur Technologies Inc. All rights reserved.
Section 4 What the Admin Sees

The processor can view the audit trail for the report to see the details of the payroll posting
failure. In this example, the posting failed because of a missing wage type.

The Processor can view the errors in the audit trail, and the Concur Expense client
administrator or Payroll Administrator can see this information on the Payroll Integration
> Posting Failures page.

The majority of payroll posting errors are the result of invalid wage types. The Concur
Expense client administrator or Payroll Administrator can correct wage types on the Wage
Types page and then send the payroll data for that report back to the processing queue.

NOTE: When the payroll transfer is retriggered the most recent wage type values will be
used. This is how the administrator is able to modify wage types and retry the
payroll transfer using the corrected information.

4 What the Admin Sees

4.1.1 Reviewing Document Status

The Concur Expense client administrator or Payroll Administrator uses the Document
Status tab of the Payroll Integration page to view the status of payroll documents. To

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Last Revised: September 1, 2023
© 2004–2023 Concur Technologies Inc. All rights reserved.
Section 4 What the Admin Sees

access the page, the administrator clicks Admin > Company > Tools > Payroll
Integration > Document Status.

The administrator can use the search and filter fields to narrow down the list of documents,
and can sort the list using any column.

NOTE: The documents in the Failed status appear on the Posting Failures tab instead.

4.1.2 Reviewing Posting Failures

The Concur Expense client administrator or Payroll Administrator uses the Posting Failures
tab of the Payroll Integration page to correct payroll posting issues. To access the page,
the administrator clicks Admin > Company > Tools > Payroll Integration > Posting
Failures.

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Last Revised: September 1, 2023
© 2004–2023 Concur Technologies Inc. All rights reserved.
Section 4 What the Admin Sees

The administrator can use the search and filter fields to narrow down the list of posting
failures, and can sort the list using any column.

The administrator clicks the Report ID to view the expense report audit trail, which contains
the error information.

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Last Revised: September 1, 2023
© 2004–2023 Concur Technologies Inc. All rights reserved.
Section 5 Prerequisites

The administrator can correct the wage type or payroll setting issues on the Payroll
Integration tabs. Once the data is ready to re-send, the administrator selects the check
box for the report, and clicks Retry Payroll Transfer. This transfer will include the updated
and most recent wage type and payroll settings data.

5 Prerequisites

5.1 Concur Expense Prerequisites


The client must:
• Be an existing client of SAP Concur solutions, with Concur Expense Professional
Edition.
• Have financial integration enabled for at least one Expense group.

 For more information, refer to the Shared: Financial Integration Service (FIS)
Setup Guide.
• Meet one of the following prerequisites:
 Be an existing SAP client, with the SAP Integration with Concur Solutions (ICS)
enabled, with Financial Posting configured and utilized, for one of the following
SAP financial systems:
• SAP ECC 6.0 or higher
• SAP S/4HANA (on-premise)
• SAP S/4HANA Cloud
 Have a custom integration or partner app that uses the Financial Integration
Service (FIS) API
• The Concur Expense client administrator who will be setting up the payroll
integration must have the Expense Configuration Administrator (Restricted) user role
or the Payroll Administrator role.

5.1.1 (ICS Only) SAP Payroll Integration Add-on Configuration


Prerequisites

If you are using ICS with a supported SAP ERP, the SAP financial system prerequisites vary
depending on the financial system you use. The SAP add-ons were installed as part of the
configuration process for the SAP ICS and need to be upgraded to the latest version to
enable SAP Payroll.

 For more information, refer to the relevant SAP guide listed in the Available SAP
Documentation section of the Shared: SAP ICS for SAP ECC and SAP S/4HANA Setup
Guide or the Expense: SAP ICS for SAP S/4HANA Cloud Setup Guide.

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Last Revised: September 1, 2023
© 2004–2023 Concur Technologies Inc. All rights reserved.
Section 6 Configuration

5.1.1.1 Prior to SAP Setup

Prior to beginning the SAP add-on installation and configuration, you should complete the
following tasks in Concur Expense:
• Enable Payroll Integration in Group Configurations.

6 Configuration

6.1.1 Overview

The Payroll Integration installation/configuration requires configuration steps in Concur


Expense and for ICS customers, SAP Payroll. This guide contains information about the
configuration and activation steps for the integration in Concur Expense. Some steps can
only be completed by SAP Concur internal staff and require the client to submit a
configuration request to SAP Concur support.

 For the step by step process to enable Payroll for existing ICS customers, refer to the
Payroll Activation for Existing Customers fact sheet.

6.1.2 SAP Concur Setup Guides

Full details about the configuration pages are available in the Concur Expense Setup Guides.
The relevant guide is referenced in each configuration step.

Expense Professional Edition Setup Guides:

http://www.concurtraining.com/customers/tech_pubs/_Docs_ExpHelp.htm

6.1.3 Enabling the Integration

The SAP Concur Implementation consultant performs many, if not all, of the following steps,
depending on the client’s Concur Expense configuration.

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Last Revised: September 1, 2023
© 2004–2023 Concur Technologies Inc. All rights reserved.
Section 6 Configuration

6.1.3.1 Update Group Configurations

The Concur Expense administrator enables the payroll integration by Expense group in
Administration > Expense > Group Configurations.

NOTE: The client must submit a configuration request to SAP Concur support to complete
this step, as it can only be completed by SAP Concur Internal users.

NOTE: This setting is only visible to SAP Concur Internal users who log in to the company as
ConcurAdmin from HMC.

When this setting is selected, the Payroll Integration adminstration page becomes
available. The Concur Expense client administrator or Payroll Administrator must enable
payroll reimbursement for each group on the Payroll Integration page, it is not on by
default.

6.1.4 Configuring the Payroll Settings

The Concur Expense client administrator manages the payroll settings on the Payroll
Integration page.

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Last Revised: September 1, 2023
© 2004–2023 Concur Technologies Inc. All rights reserved.
Section 6 Configuration

6.1.4.1 Accessing the Payroll Integration Page

To access the Payroll Integration page, click Admin > Company > Tools > Payroll
Integration.

6.1.4.2 Update General Payroll Settings

The Concur Expense client administrator manages the general payroll settings for each
expense group on the Payroll Settings tab of the Payroll Integration page.

 To update the payroll settings:

1. On the Payroll Settings tab, select the desired expense group.

2. Modify the fields:


Field Description

Enable Payroll Reimbursements Select (enable) this check box to use the
Payroll integration to reimburse employees in
this group.
Leave this cleared (deselected) to have only
tax information sent to payroll. When cleared
(deselected), the Payment Relevant columns
on Wage Types tab become non-editable.
NOTE: Clients using an alternate
reimbursement method (like Expense Pay)
should leave this option cleared (deselected)
for that group. Only one reimbursement
method within a group is allowed.

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© 2004–2023 Concur Technologies Inc. All rights reserved.
Section 6 Configuration

Field Description

Cash Advance Clearing Wage Type Special wage type. May vary by Expense
Group. Non-expense type specific. Used to
reduce the payroll amount due the employee
by the amount of issued cash advances.
NOTE: Payroll wage type data is not provided
at the time of Cash advance issuance and
therefore does not explicitly support cash
advances disbursed via Payroll. Payroll wage
type data is provided only after cash advance
amounts have been applied to expense report
entries and payroll specific data is generated
after the successful posting of the expense
report in the financial system.

Personal Expense Clearing Wage Type Special wage type. May vary by Expense
Group. Non-expense type specific. Used to
reduce the payroll amount due the employee
by the amount of personal spend on a
company paid card.

Payroll Clearing Account Code Special wage type. May vary by Expense
Group. Non-expense type specific. Used to
clear the payroll liability once it has been paid
to the employee.

Benefits in Kind Wage Type Special wage type. May vary by Expense
Group. Non-expense type specific. Used to
account for amounts that represent a taxable
benefit in kind.

3. Fill in the Default Wage Types fields. The values entered here will be used if there is
no expense type specific value configured on the Wage Types tab.

 For definitions of the wage types, refer to the 2.2 Definitions section of this
guide.

4. Click Save.

6.1.4.3 Update Wage Types for Expense Types

The Concur Expense client administrator manages expense type specific wage types for
each expense group on the Wage Types tab of the Payroll Integration page.

 To update the wage types for expense types:

1. On the Wage Types tab, select the desired expense group. The expense types for the
group appear. The Payment Relevant columns will show as Not Applicable if the
Enable Payroll Reimbursements check box on the Payroll Settings tab is cleared
(disabled).

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© 2004–2023 Concur Technologies Inc. All rights reserved.
Section 7 (ICS Only) Creating a Support Case

2. Enter the desired wage types by clicking or tabbing through the columns.

 For information about the wage types, refer to the 2.2 Definitions section of
this guide.

3. Select (enable) or clear (disable) the Transfer Amounts to Payroll? check box. If this
setting is enabled, the integration includes the expense type amounts in the payroll
documents even if the group is not being reimbursed through the payroll system and no
amounts are taxable to the employee. If this setting is disabled, amounts associated
with the expense types which are not reimbursed through payroll and are not taxable
will be excluded from the payroll integration. Amounts that are either reimbursed
through payroll or are taxable will always transfer to payroll.

4. Click Save.

7 (ICS Only) Creating a Support Case


The Payroll Integration connects your Concur Expense and SAP systems and is therefore
supported by both SAP Concur support and SAP support.

To avoid unnecessary delays during incident handling, please proceed as follows:

In which system does the problem originate?


• SAP: If you suspect the cause is in the SAP system, create a support ticket as
described in the respective SAP integration setup guide.

If the issue relates to Concur Expense after all, the SAP support team opens a case
in the SAP Concur support system. The new case is created under the authorized
support contact (ASC) for Concur Expense, with the original ticket owner copied. The
original SAP ticket is closed with a reference to the SAP Concur system and the email
address of the person who initially created the ticket. The email address is needed to
keep the ticket creator informed about the status.
Expense: Payroll Integration Setup Guide 15
Last Revised: September 1, 2023
© 2004–2023 Concur Technologies Inc. All rights reserved.
Section 8 Supported Tax Scenarios

• Concur Expense: If you suspect the cause is in Concur Expense and you are the
Concur Expense client administrator, create a support case by navigating to Help >
Contact Support in Concur Expense. If you are not an ASC for Concur Expense,
contact your Concur Expense Administrator, who will create the support case for SAP
Concur support to manage. The ASC can add you as a cc on the case so you can
track the case status.
• If you are not sure what is causing the problem, please create the ticket in the SAP
system.

In your support ticket, include the following information:


• Expected behavior of the integration
• Actual behavior of the integration
• Time and date of the issue
• Expense Report ID, Invoice ID, or Employee ID, if applicable

8 Supported Tax Scenarios


The Payroll Integration supports some specific tax scenarios for customers using the
following Concur Expense features:
• NextGen UI for Concur Expense
• Travel Allowance Rate Service
• Employee Taxability and Corporate Deductibility Service

No additional configuration is required to use the following features.

 For more information, refer to the Travel Allowance Country-Specific Configuration


Guides and the Taxability / Deductibility Service Setup Guide.

8.1.1 Taxable and Non-Taxable Split

All countries supported by the Travel Allowance Service for NextGen UI can split taxable and
non-taxable amounts in their payroll amounts.

8.1.2 Germany Tax Rules

The integration supports the following Germany tax rules:


• 3-month rule
• Benefit In Kind
• Meal indicator
• Flat rate + individual taxation for allowances only

8.1.3 Italy Tax Rule

The integration supports the following Italy tax rule:


Expense: Payroll Integration Setup Guide 16
Last Revised: September 1, 2023
© 2004–2023 Concur Technologies Inc. All rights reserved.
Section 8 Supported Tax Scenarios

• Undocumented Incidentals

Expense: Payroll Integration Setup Guide 17


Last Revised: September 1, 2023
© 2004–2023 Concur Technologies Inc. All rights reserved.

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