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Topic-4 Test Computer Functionality

This document outlines learning outcomes, activities, and resources for testing computer functionality. It discusses: - Performing POST and component tests according to a manufacturer's manual, evaluating results, and generating reports. - Computer testing tools like Process Explorer and the Windows Sysinternals Suite that can help diagnose issues. - Functional testing techniques like identifying inputs, expected outcomes, running test cases, and comparing results. - A self-assessment quiz about computer diagnostics, functional testing processes, common hardware issues, and troubleshooting a blue screen error without formatting. - Recommended tools, equipment, supplies and materials for computer maintenance and testing.

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dancanongedi438
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18 views

Topic-4 Test Computer Functionality

This document outlines learning outcomes, activities, and resources for testing computer functionality. It discusses: - Performing POST and component tests according to a manufacturer's manual, evaluating results, and generating reports. - Computer testing tools like Process Explorer and the Windows Sysinternals Suite that can help diagnose issues. - Functional testing techniques like identifying inputs, expected outcomes, running test cases, and comparing results. - A self-assessment quiz about computer diagnostics, functional testing processes, common hardware issues, and troubleshooting a blue screen error without formatting. - Recommended tools, equipment, supplies and materials for computer maintenance and testing.

Uploaded by

dancanongedi438
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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8.3.

5 Learning Outcome 4: Test computer functionality

8.3.5.1 Learning Activities


The following are the performance criteria:
o Switch on the computer for POST test
o Perform specific component test as per the manufacturer manual
o Evaluation of the test results is done
o Generation of the component and system report is done
o Develop a component test plan based on the component report

Trainees to demonstrate knowledge in relation to:


o Computer testing tools
o Testing techniques
o Perform computer test functionality
o Status report

8.3.5.2 Information Sheet

Best technicians tools to diagnose a computer are:


o Process Explorer., Process Explorer is a small utility available for free.
o Windows Sysinternals Suite, System Explorer, SIW (System Information for Windows)
o HWiNFO, Speccy,hddscan.

Read: Computer diagnostic tools: https://www.techsupportall.com/10-best-computer-


diagnostic-tools-technicians/

Testing techniques
• Test system platform

175
• I/O signal conditioning
• Benchtop instrumentation
• Data acquisition hardware
• Test sequencing / automation
• Test Steps & application algorithms
• Operator and Engineering User Interface

When conducting functional tests, you typically need to follow a process that looks
something like this:
• Use test data to identify inputs
• Determine what the expected outcome should be based on those inputs
• Run the test cases with the proper inputs
• Compare the expected results to the actual results

8.3.5.3 Self-Assessment
i. Explain computer diagnostic?
ii. What is process for functional tests?
iii. What could cause a fixed disk error:
A. No-CD installed
B. Bad ram
C. Slow processor
D. Incorrect CMOS settings
E. None of the above
iv. Different components on the motherboard of a PC unit are linked together by sets of
parallel electrical conducting lines. What are these lines called?
A. Conductor’s
B. Buses
C. Connectors
D. Consecutively
v. Boot virus affects the ________ of the program of a system.
A. Boot recorded program
B. Booting computer
C. Boot halted
D. None
vi. Your IT technician and one of office computer is displaying blue screen you shut it on
what would you do without format it?

8.3.5.4 Tools, Equipment, Supplies and Materials


Wire cutters, Chip extractor, Straight-head screwdriver, large and small, Torx screwdriver,
Needle-nosed pliers, Phillips-head screwdriver, large and small.

8.3.5.5 References
• https://www.techsupportall.com/10-best-computer-diagnostic-tools-technicians/

176
• Computer Hardware Maintenance, 1st edition, authored by Stephen Rood published by
Butterworth-Heinemann;

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