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THE DIMENSIONAL STRUCTURE OF CONSUMER BUYING IMPULSIVITY:
MEASUREMENT AND VALIDATION
A THESIS
SUBMITTED TO THE FACULTY OF THE GRADUATE SCHOOL
OF THE UNIVERSITY OF MINNESOTA
BY
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Seounmi Han Youn
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IN PARTIAL FULFILLMENT OF THE REQUIREMENTS
FOR THE DEGREE OF
DOCTOR OF PHILOSOPHY
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December, 2000
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UMI N um ber 9991416
Copyright 2000 by
Han Youn, Seounmi
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All rights reserved.
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UMI Microform9991416
Copyright 2001 by Bell & Howell Information and Learning Company.
All rights reserved. This microform edition is protected against
unauthorized copying under Title 17, United States Code.
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UNIVERSITY OF MINNESOTA
This is to certify that I have exam ined this copy of a doctoral th e sis by
and h av e found that it is com plete and satisfactory in all resp ec ts,
and that any and all revisions required by th e final
examining com m ittee have been m ade
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R onald J. F ab er
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N am e of Faculty Adviser
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D ate
GRADUATE SCHOOL
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ACKNOWLEDGEMENT
During the most troublesome times o f my dissertation research and writing, this
verse gave me the comfort and courage that I needed. When I struggled with myself in
the lonely battle o f working on my dissertation, there were many times when I felt like
giving up. However, God was always there for me. As I am about to complete my
dissertation, I want to thank God for being with me and loving me.
I was most fortunate to have the best dissertation committee a doctoral student
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could ask for. I want to wholeheartedly thank my committee members, Ronald J. Faber,
William D. Wells, Daniel B. Wackman, Deborah Roedder John, and Auke Tellegen. My
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greatest thanks go to my advisor, Professor Ronald J. Faber, who inspired me towards a
dissertation topic and guided the theoretical scope and direction o f this project. Without
his intellectual care and encouragement, I would not have begun this project, much less
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finished. His insightful comments and tireless reading were o f big help in improving the
quality of this dissertation. Where this dissertation succeeds, it is a reflection o f his
craftsmanship.
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provoking ideas for my research. In addition, his service as a dissertation reviewer, even
after his retirement, is deeply appreciated.
My gratitude is sincerely extended to Professor Hazel F. Dicken-Garcia, who
always cheered me up with a big hug. She offered emotional support and embraced me
with open arms when I was hurt and discouraged. I also want to express my gratitude to
Professor Kenneth O. Doyle for his encouragement and mental support. I need to thank
the School of Journalism and Mass Communication for awarding me the Ralph D. Casey
Dissertation Fellowship and a Kriss Grant, which allowed me to conduct my research. I
am grateful to fellow graduate students, Shirley Wan, HeeJung Ahn, SooYeon Yoo,
JungHye Yang, and HongWon Park for sharing their intellectual thoughts or ideas both
inside and outside of the classroom. I am also grateful to my neighbor in Minneapolis,
Christine, for showing God's love.
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My teachers at the Korea University in Korea also deserve many thanks for their
encouragement. O f course, special thanks go to Professor KiSun Hong, who was my
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academic advisor when I was in the Graduate School o f Korea University. His moral
support made it possible for me to regain self-confidence and strength at times when I felt
insecure and fragile throughout my Ph.D. graduate studies. I must also thank Professors
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TaekSup Auh, WooHyun Won, SangWon Lim, KyungKeun Kim, SeungHyun Kim, and
HyunChul Choi for their assistance.
I wish to express my greatest appreciation for my husband, Moon (MoonSu Han),
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and my son, David (SangHyuk Han). Their sense of humor and fun loving temperament
comforted me and lifted my spirits when I felt downcast. I am blessed to have their
unconditional love and support. This dissertation is dedicated to my husband and son.
Finally, I would especially like to convey my heartfelt gratitude to my parents,
ByungTaek Youn and SoonDeok Park, and to my husband's parents, TaeSeok Han and
SoonDeok Jin, who have always believed in me, encouraged me, and helped me in every
possible way imaginable.
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ABSTRACT
Despite the growing emphasis on the interplay o f emotion and cognition in the
consumption experiences, there is little research that provides an integrative view by
linking together the complementary roles o f the affective and cognitive components in
impulse buying. Previous definitions on impulse buying fall short o f fully capturing the
complexity of the impulse buying phenomenon and in turn yield measurements that do
not tap the dynamics o f emotional and cognitive motives. This dissertation seeks to
remedy these conceptual and methodological deficiencies.
As a new framework for analyzing impulse buying, this dissertation triangulates
three major dimensions o f reactive, holistic, and experiential consumption, and elaborates
on the theoretical definition for each dimension. Based on these conceptual explications,
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this dissertation develops the Consumer Buying Impulsivity (CBI) scale to assess the
likelihood of engaging in impulse buying. The CBI is proposed as a multidimensional
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construct, not a unitary construct, which consists o f higher order components that can be
broken down into several lower order factors. The model to best represent the CBI scale
is generated, tested, and re-specified through an evolutionary process across a series o f
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empirical studies. The final model includes the affective and cognitive components with
Irresistible Urge to Buy, Positive Buying Emotions, and Mood Management reflecting
the affective dimension and Little Cognitive Deliberation, Unplanned Buying, and
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TABLE OF CONTENTS
Research Purpose................................................................................. 5
The Significance o f This Study.......................................................... 7
Chapter O utline................................................................................... 9
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Impulse Buying as an Experiential Purchase.................................. 30
Re-conceptualizing Consumer Buying Im pulsivity........................ 30
Elaborating the Definitional Elements o f C B I................................ 35
Introducing the Consumer Buying Impulsivity S cale................... 44
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CHAPTER THREE SCALE DEVELOPMENT....................................... 46
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Item G eneration................................................................................. 46
Data C ollection................................................................................... 47
M easurem ents..................................................................................... 48
Pilot Study 1 ....................................................................................... 49
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Data C ollection................................................................................... 63
M easurements..................................................................................... 65
Hypotheses for Model Testing.......................................................... 68
Data A nalysis..................................................................................... 69
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CHAPTER FIVE RESULTS.................................................................... 70
SCALE VALIDATION...................................................................... 93
Hypotheses.............................................................................. 93
Results.................................................................................... 122
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CHAPTER SIX CONCLUSIONS AND DISCUSSION........................... 150
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TABLES 172
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FIGURES 223
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APPENDIXES 228
REFERENCES 241
QUESTIONNAIRES 258
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CHAPTER ONE
INTRODUCTION
Down the ages and around the world, scholars from many disciplines have
attempted to identify the interplay between self-control and impulsivity when explaining
impulsive human behavior. Self-control and impulsivity have been considered two
another. Without self-control, people give in to whims, desires, and impulses, yielding a
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deficiency o f willpower, that is, impulsive behavior.
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researchers in a variety of social sciences. In economics, impulsive behavior has been a
and Shefrin 1981), and addiction and compulsive consumption (Winston 1980).
Psychologists have studied impulsiveness in their analyses o f the conflict between the
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pleasure and reality principle (Freud 1911/1956), akrasia or weakness o f willpower, self
regulation (Mischel, Cantor, and Feldman 1996), impulsive vs. realistic thinking (Hilgard
1962>, specious reward (Ainslie 1975), and delay o f gratification (Mischel 1974).
In the consumption area, while showing a strong theoretical linkage with this
literature, impulsive behavior has been studied extensively in the dark side o f consumer
drug addiction (Winshie 1977), over- or under eating (Fairbum and Wilson 1993), the
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Obviously, one important consumption arena in which self-control and impulsivity often
interplay is consumer "impulse buying." An irresistible desire to buy competes with the
evaluation o f the alternatives, choice, and post-purchase evaluation (Bettman 1979; Engel
and Blackwell 1982). This view implies that consumer decision making involves
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weighing the costs and benefits o f alternative actions. However, more recently, research
can also affect both the purchase o f products and the consumption o f them (Wansink
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1994). For a more complete understanding o f consumer behavior, eminent researchers
argued for the need to recognize that consumers are influenced by both rational and
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emotional forces (Cohen and Areni 1991; Hirschman 1985). Relating to this assertion,
the impulse buying phenomenon because consumers experience an inner conflict between
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these two motives when sudden buying impulse strikes. An understanding o f impulsive
buying would be enriched by looking at both rational and hedonic motives, and this will
Impulse buying has been regarded as a pervasive and distinctive form o f the
consumer buying experience (Loudon and Della Bitta 1984; Rook 1987). Research
examining this area goes back over five decades; dating back to at least the DuPont
Consumer Buying Studies initiated in the 1940s (Consumer Buying Habits Studies 1965).
The traditional studies on impulse buying started from a managerial interest. Researchers
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(Clover 1950) and within certain product categories (Applebaum 1951; West 1951).
These studies simply equated impulse buying to unplanned purchasing, with unplanned
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purchasing representing the difference between shoppers' intended and actual purchases.
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This managerially oriented research has come under widespread criticism for its
theoretical and methodological drawbacks, which will be discussed later in greater detail.
It has been replaced in recent years by more exploratory studies of impulse buying, which
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have put a particular emphasis on the affective and cognitive reactions that consumers
experience during an impulse purchase (Rook 1987). Rook redefined impulse buying in
In the same vein, Hoch and Loewenstein (1991) explained impulse buying as a
struggle between the psychological forces o f desires and willpower. This approach to
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impulse buying has stimulated renewed interest emphasizing more experientially oriented
consumption. Researchers have shown considerable interest in addressing the role and
(Burroughs 1996; Gardner and Rook 1988; Hoch and Loewenstein 1991; Rook and
Gardner 1993). In line with this research, the broad purpose o f this dissertation is to add
to this growing body o f research in the impulse buying literature, seeking to integrate the
Rook's (1987) distinct shift in defining impulse buying has drawn particular
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impulsive from non-impulsive buying (Martin, Weun, and Beatty 1993; Piron 1989,
1991; Shapiro 1992). Notably, a major research interest in this vein has also focused on
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providing a theoretical framework for examining impulse buying. This work includes
examinations o f the mood-impulse buying relationship (Gardner and Rook 1988; Rook
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and Gardner 1993); the relationship between affective states, in-store browsing, and
impulse buying (Jeon 1990); the holistic processing and self-object meaning-matching in
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impulsive buying (Burroughs 1996); and the normative influences in impulse buying
(Rook and Fisher 1995). More recently, several studies have attempted to develop and
validate scales to measure the impulse buying tendency (Martin, Weun, and Beatty 1993;
negative consequences o f impulse buying (Rook 1987; Rook and Fisher 1995). Concerns
determinants that influence impulse buying (Youn and Faber 2000). While this research
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interest has been growing, we do not have much knowledge about the factors that trigger
impulse buying. Many questions surrounding impulse buying still remained unsolved.
operationally. Existing definitions fall short o f fully capturing the complexity o f the
impulse buying phenomenon, and in turn yield measurements that do not accurately
reflect the tendency to buy something on impulse. The reasons for these shortcomings
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another. These problems o f definitions and measurements make it more difficult to
identify the underlying factors that influence impulse buying. Further, impulse buying
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scales have shown limited validation with theory-driven constructs. This dissertation
Research Purpose
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The primary purposes of this dissertation are fourfold. First, this study attempts
sophisticated definition on the basis o f the proposed new framework, and then, to specify
the definitional elements in more details. In doing so, this study tries to integrate the
emotive and rational motives into a new framework to explain impulse buying.
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not a unitary construct, and thus it consists o f higher order components, which can be
broken down into several lower order factors. This study incorporates these distinctive
dimensions into the scale, so that the identified conceptual definition can be reflected in
generate, test, and, if necessary, re-specify the model to best represent this scale.
Third, the current study attempts to determine the psychological constructs that
are postulated to theoretically relate to an impulse buying tendency and further validates
constructs. Theoretically identified constructs examined here are Control vs. Impulsivity
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(Tellegen and Waller in press), Stress Reaction (Tellegen and Waller in press), Time
Orientation (Jones, Banicky, Pomare, and Lasane 1998), and Sensation Seeking
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(Zuckerman 1979). These personality traits lend themselves to conceptual linkage with
various expected dimensions underlying Consumer Buying Impulsivity. This study will
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present a theoretical framework that posits impulsive buying behavior as a function o f
Finally, this study investigates the confounding effects of social desirability on the
Impulsivity. Recent studies call for the need to identify whether or not the substantial
desirability bias, especially when examining sensitive or touchy topics such as impulsive
or compulsive consumption (Fisher 1993; Mick 1996). With respect to this concern, it is
necessary to demonstrate that the relationships between content variables o f interest are
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attributable to the truly shared variance between them, and not due to extraneous sources
If successful, this dissertation will have both theoretical and practical applications.
the no: no logical network between impulse buying behavior and various psychological
constructs. Good operational definitions yield better measurement that accurately reflects
the likelihood o f engaging in impulse buying, and in turn, make it possible to identify the
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factors that are linked to impulse buying. A greater understanding o f the factors that
underlie impulse buying and its relationship to other impulsive actions will enhance our
overall knowledge o f consumer behavior and its relationship to other elements o f human
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experience.
topic lor consumer researchers. More recently, several studies called attention to the
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moderating role o f consumer impulsivity in the product choice setting (Shiv and
behavior (Puri 1996). Shiv and Fedorikhin (1999) contended that the effects o f
impulsives' choices were influenced more by their affective reactions when processing
resources were constrained than they were not. But under the same conditions, the
impact of affect on choice was attenuated for more prudent people. Puri (1996) asserted
that consumers' impulsive behavior was explained by the accessibility o f inputs such as
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the costs and benefits o f impulsiveness, and accessibility was moderated by consumer
impulsivity (hedonics versus prudents). For example, hedonics are influenced by the
attenuate the high salience of the benefits tend to curtail impulsiveness in hedonics.
These studies illustrate that consumer impulsivity plays an important role in moderating
Practical Significance
The prevalence o f impulse buying has led to a growth in impulse buying research
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and special attention has been paid to exploring the potentially undesirable consequences
that may occur from impulse buying. Everyday impulsive buying can result in negative
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outcomes in the domains of personal finance, post-purchase satisfaction, social reactions,
and overall self-esteem (Rook 1987). Impulsivity in buying increases the likelihood o f
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overspending, debt delinquency, or personal bankruptcy. Along with such undesirable
fiscal problems, impulse buying can lead to product disappointment, guilt feelings, and
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social disapproval. Shapiro (1992) warned that the pandemic rise in consumer debt might
be a reflection, in part, o f the American consumer’s impulsive lifestyle. Such a worry has
received particular attention from consumer interest groups who have favored control o f
although impulse buyers are not generally pathological in their spending, it is worthwhile
to educate and inform impulse buyers o f the potential danger of impulsive buying
behaviors. Presumably, the Consumer Buying Impulsivity scale can serve as a useful
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education. This scale helps them identify some segments o f consumers who need more
for the purpose o f understanding, explaining, and predicting their behavior. The major
requirement for the applied usefulness o f a scale is the demonstration o f its ability to
predict some criterion measure. Its practical validity lies in predicting something rather
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However, the purpose o f this study primarily centers on understanding and
explaining, not predicting behaviors. In other words, this study is concerned with
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construct validity rather than predictive validity. The approach taken in this study
psychological variable rather than just to predict a specific action, both its significance
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Chapter Outline
This dissertation is composed o f six chapters. Chapter Two critically reviews the
frameworks behind impulse buying. Based on the analysis o f prior studies, this chapter
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phenomenon. The proposed new framework provides guidance in redefining impulse
buying and in elaborating the definitional elements o f impulse buying. The re
trait, observing how the generalized impulsivity trait is expressed within the consumers'
undertaken across the three separate pilot studies. Subjects in the pilot studies are
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the pilot studies is to help construct the scale through item development and item
purification. This dissertation takes the exploratory approach advocated by Tellegen and
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Waller (in press). This approach requires repeating iterative cycles o f construct
formulation, item generation, data collection, and data analysis for scale elaboration.
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Following the guidelines from this approach, this chapter deals with the processes
of how preliminary items were generated, selected, reformulated, and purified. More
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importantly, this chapter reports how the originally proposed model of the scale was
modified and explains why these modifications occurred. Due to the suggested
subfactor(s) disappeared and emerged. Although suggestive at the preliminary stage, this
chapter includes the initial validation o f subfactors with Tellegen's Control vs.
Chapter Four addresses the methodology that this dissertation utilizes. For model
testing and scale validation, two studies are conducted separately. Study 1 tests the
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model of the Consumer Buying Impulsivity scale and validates the scale with a variety o f
psychological traits. Undergraduate students are the subjects o f the first study. Study 2
re-tests the model and replicates it among general consumers, for the sake of enhancing
the stability and generalizability of the model. Again, study 2 validates the scale with
psychological traits and provides the evidence to support the nomological network
After describing the data collection method, this chapter discusses the
measurement o f the constructs that are used for the scale validation. Specific scales for
each construct are introduced and a Cronbach's alpha is reported to demonstrate the
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internal consistency o f each concept.
Chapter Five discusses the results o f this study and is composed o f three sections.
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The first section o f Chapter Five tests the modified model o f the Consumer Buying
Impulsivity scale. For model testing, a confirmatory factor analysis is performed. Based
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on the observation o f several goodness-of-fit indices, this section determines whether or
not the model fits the data and respecifies the alternative model while giving theoretical
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and statistical justifications. Reliability and validity issues are considered in order to
examine the internal structure o f the model. Ultimately, this section chooses the final
model of the Consumer Buying Impulsivity scale, which will then be subsequently used
The second section o f Chapter Five develops the hypotheses on the basis o f the
modified model and reports the scale validation results. Research hypotheses are
formulated to test the scale validation with psychological constructs. Because the
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possibly intercorrelated, higher order factors and lower order factors, this study
relationships between psychological constructs and the overall scale, the second-order
factors, and then the first-order factors. Consequently, this section provides nomo logical
identified constructs. The degree o f similarity in the relationships for college students
The third section o f Chapter Five examines social desirability effects on the
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o f all, this section explores the possibility that respondents make themselves look better
Finally, Chapter Six discusses major findings and their theoretical and practical
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this study and offers some suggestions for a future research agenda.
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CHAPTER TWO
LITERATURE REVIEW
For over fifty years, marketing and consumer researchers have attempted to frame
a better definition o f impulse buying. Early studies on impulse buying stemmed from
managerial and retailer interests. Studies in this vein examined the frequency o f
unplanned buying in various retail environments (Clover 1950; West 1951) and within
Consumer Buying Habits Studies 1965; West 1951). This research placed its emphasis
on the taxonomic approach to classifying products into impulse and non-impulse items.
This served to provide effective marketing strategies for some products such as the use o f
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point-of-purchase advertising, merchandising, or in-store promotion. In this context,
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impulse buying is generally considered to be synonymous with unplanned purchasing
(Bellenger, Robertson, and Hirschman 1978; Cobb and Hoyner 1986; Consumer Buying
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Habits Studies 1965; Kollat and Willet 1967).
and actual purchases. Along with this, additional definitional elements have been
dimension o f impulse buying (Applebaum 1951; Kollat and Willet 1967; Stem 1962).
Stem (1962), in his four category classification o f impulse buying, identified pure
impulse buying, reminder impulse buying, suggestion impulse buying, and planned
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