TRUTH MUST BE TOLD

TWO WHEELER PACKAGE POLICY

www.magmahdi.com * [email protected]

Magma HDI General Insurance Co. Ltd. | www.magmahdi.com | E-mail: [email protected] | Toll Free: 1800 266 3202
| Registered Office: Development House, 24 Park Street, Kolkata – 700016. CIN: U66000WB2009PLC136327 | IRDAI Reg. No. 149
Two Wheeler Package Policy: IRDAN149RP0002V02201213 | Trade Logo displayed above belongs to Magma Ventures Private Limited
and HDI Global SE, and is used by Magma HDI General Insurance Company Limited, under license. (PW-01-07-21)
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Whereas the Insured by a proposal and declaration dated as stated in the Schedule which shall be the basis of this contract and is
deemed to be incorporated herein has applied to MAGMA HDI GERLING GENERAL INSURANCE COMPANY LIMITED (hereinafter
called "the Company") for the insurance hereinafter contained and has paid the premium mentioned in the Schedule as consideration
for such insurance in respect of accidental loss or damage occurring during the period of insurance.

( The term two wheeler referred to in this Policy will include motor cycle/scooter / auto cycle or any other motorised two wheeled
vehicle mentioned in the Schedule )

NOW THIS POLICY WITNESSETH:

That subject to the Terms Exceptions and Conditions contained herein or endorsed or expressed hereon;

SECTION I – LOSS OF OR DAMAGE TO THE VEHICLE INSURED

1. The Company will indemnify the Insured against loss or damage to the vehicle insured hereunder and / or its accessories whilst
thereon

i. by fire explosion self ignition or lightning ;

ii. by burglary housebreaking or theft ;
iii. by riot and strike;
iv. by earthquake (fire and shock damage);
v. by flood typhoon hurricane storm tempest inundation cyclone hailstorm frost;
vi. by accidental external means;
vii. by malicious act;
viii. by terrorist activity;
ix. whilst in transit by road rail inland-waterway lift elevator or air;
x. by landslide rockslide.

Subject to a deduction for depreciation at the rates mentioned below in respect of parts replaced:

(1) For all rubber/ nylon / plastic parts, tyres , tubes, and batteries - 50%
(2) For fibre glass components – 30%
(3) For all parts made of glass - Nil
(4) Rate of depreciation for all other parts including wooden parts will be as per the following schedule.

AGE OF VEHICLE % OF DEPRECIATION

Not exceeding 6 months NIL

Exceeding 6 months but not exceeding 1 year 5%

Exceeding 1 year but not exceeding 2 years 10%

Exceeding 2 years but not exceeding 3 years 15%

Exceeding 3 years but not exceeding 4 years 25%

Exceeding 4 years but not exceeding 5 years 35%

Exceeding 5 years but not exceeding 10 years 40%

Exceeding 10 years 50%

(5) Rate of Depreciation for Painting: In the case of painting, the depreciation rate of 50% shall be applied only on material cost of
total painting charges. In case of a consolidated bill for painting charges, the material component shall be considered as 25% of
total painting charges for the purpose of applying the depreciation.

2. The Company shall not be liable to make any payment in respect of

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(a) consequential loss, depreciation, wear and tear, mechanical or electrical breakdown, failures or breakages
(b) damage to Tyres and Tubes unless the vehicle is damaged at the same time in which case the liability of the Company shall be
limited to 50% of the cost of replacement.
(c) loss or damage to accessories by burglary housebreaking or theft unless the vehicle is stolen at the same time; any accidental
loss or damage suffered whilst the Insured or any person driving the vehicle with the knowledge and consent of the Insured is
under the influence of intoxicating liquor or drugs.

In the event of the vehicle being disabled by reason of loss or damage covered under this Policy, the Company will bear the
reasonable cost of protection and removal to the nearest repairer and re-delivery to the Insured but not exceeding in all,
Rs.300/- in respect of any one accident.

The Insured may authorise the repair of the vehicle necessitated by damage for which the Company may be liable under this
Policy provided that:

(a) the estimated cost of such repair including replacements, if any, does not exceed Rs.150/-;
(b) the Company is furnished forthwith with a detailed estimate of the cost of repairs; and
(c) the Insured shall give the Company every assistance to see that such repair is necessary and the charges are reasonable.

SUM INSURED – INSURED'S DECLARED VALUE (IDV)

The Insured's Declared Value (IDV) of the vehicle will be deemed to be the 'SUM INSURED' for the purpose of this Policy which is fixed
at the commencement of each Policy period for the insured vehicle.

The IDV of the vehicle (and side car/accessories if any fitted to the vehicle) is to be fixed on the basis of the manufacturer's listed selling
price of the brand and model as the insured vehicle at the commencement of insurance/renewal and adjusted for depreciation (as
per schedule below).

The schedule of age-wise depreciation as shown below is applicable for the purpose of Total Loss/Constructive Total Loss (TL/CTL)
claims only.

THE SCHEDULE OF DEPRECIATION FOR FIXING IDV OF THE VEHICLE

% OF DEPRECIATION
AGE OF VEHICLE
FOR FIXING IDV
Not exceeding 6 months 5%

Exceeding 6 months but not exceeding 1 year 15%

Exceeding 1 year but not exceeding 2 years 20%

Exceeding 2 years but not exceeding 3 years 30%

Exceeding 3 years but not exceeding 4 years 40%

Exceeding 4 years but not exceeding 5 years 50%

IDV of vehicles beyond 5 years of age and of obsolete models of the vehicles (i.e. models which the manufacturers have discontinued
to manufacture) is to be determined on the basis of an understanding between the Company and the Insured.

IDV shall be treated as the 'Market Value' throughout the policy period without any further depreciation for the purpose of Total Loss
(TL) / Constructive Total Loss (CTL) claims.

The insured vehicle shall be treated as a CTL if the aggregate cost of retrieval and / or repair of the vehicle, subject to terms and
conditions of the Policy, exceeds 75% of the IDV of the vehicle.

SECTION II – LIABILITY TO THIRD PARTIES

1. Subject to the limits of liability as laid down in the Schedule hereto the Company will indemnify the Insured in the event of an

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accident caused by or arising out of the use of the insured vehicle against all sums which the Insured shall become legally liable to
pay in respect of :-

i) death of or bodily injury to any person including occupants carried in the vehicle ( provided such occupants are not carried
for hire or reward ) but except so far as it is necessary to meet the requirements of Motor Vehicles Act, the Company shall not
be liable where such death or injury arises out of and in course of employment of such person by the Insured.

ii) damage to property other than property belonging to the Insured or held in trust or in the custody or control of the Insured.

PROVIDED ALWAYS that the Company shall not be liable in respect of death injury or damage caused or arising beyond the limits
of any carriageway or thoroughfare in connection with the bringing of the load to the vehicle for loading thereon or the taking
away of the load from the vehicle after unloading there from.

2. The Company will pay all costs and expenses incurred with its written consent.

3. In terms of and subject to the limitations of the indemnity granted by this Section to the Insured, the Company will indemnify any
driver who is driving the vehicle on the Insured's order or with Insured's permission provided that such driver shall as though
he/she was the Insured observe fulfill and be subject to the terms exceptions and conditions of this Policy in so far as they apply.

4. In the event of the death of any person entitled to indemnity under this Policy the Company will in respect of the liability incurred by
such person indemnify his/her personal representative in terms of and subject to the limitations of this Policy provided that such
personal representative shall as though such representative was the Insured observe fulfill and be subject to the terms exceptions
and conditions of this Policy in so far as they apply.

5. The Company may at its own option

a. arrange for representation at any Inquest or Fatal Inquiry in respect of any death which may be the subject of indemnity under
this Policy and
b. undertake the defence of proceedings in any Court of Law in respect of any act or alleged offence causing or relating to any
event which may be the subject of indemnity under this Policy.

AVOIDANCE OF CERTAIN TERMS AND RIGHT OF RECOVERY

Nothing in this Policy or any endorsement hereon shall affect the right of any person indemnified by this Policy or any other person to
recover an amount under or by virtue of the provisions of the Motor Vehicles Act.

But the Insured shall repay to the Company all sums paid by the Company which the Company would not have been liable to pay but
for the said provisions.

APPLICATION OF LIMITS OF INDEMNITY

In the event of any accident involving indemnity to more than one person, any limitation by the terms of this Policy and/or of any
Endorsement thereon of the amount of any indemnity shall apply to the aggregate amount of indemnity to all persons indemnified
and such indemnity shall apply in priority to the Insured.

SECTION III – PERSONAL ACCIDENT COVER FOR OWNER-DRIVER

Subject otherwise to the terms exceptions conditions and limitations of this Policy, the Company undertakes to pay compensation as
per the following scale for bodily injury/ death sustained by the owner-driver of the vehicle in direct connection with the vehicle
insured whilst mounting into/dismounting from or traveling in the insured vehicle as a co-driver, caused by violent accidental external
and visible means which independent of any other cause shall within six calendar months of such injury result in:

Nature of injury Scale of compensation

(I) Death 100%
(ii) Loss of two limbs or sight of two eyes or one limb and sight of one eye 100%
(iii) Loss of one limb or sight of one eye 50%
(iv) Permanent total disablement from injuries other than named above 100%

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Provided Always that:

A. Compensation shall be payable under only one of the items (i) to (iv) above in respect of the owner-driver arising out of any one
occurrence and the total liability of the Company shall not in the aggregate exceed the sum of Rs. 15 lakh during any one period
of insurance.
B. No compensation shall be payable in respect of death or bodily injury directly or indirectly wholly or in part arising or resulting
from or traceable to (a) intentional self injury suicide or attempted suicide physical defect or infirmity or (b) an accident happening
whilst such person is under the influence of intoxicating liquor or drugs.
C. Such compensation shall be payable directly to the insured or to his/her legal representatives whose receipt shall be the full
discharge in respect of the injury to the Insured.

This cover is subject to

(a) the owner-driver is the registered owner of the vehicle insured herein;
(b) the owner-driver is the Insured named in this Policy.
(c ) the owner-driver holds an effective driving license, in accordance with the provisions of Rule 3 of the Central Motor Vehicles
Rules, 1989, at the time of the accident.

GENERAL EXCEPTIONS

(Applicable to all Sections of the Policy)

The Company shall not be liable under this Policy in respect of

1. any accidental loss damage and/or liability caused sustained or incurred outside the geographical area;

2. any claim arising out of any contractual liability;

3. any accidental loss damage and/or liability caused sustained or incurred whilst the vehicle insured herein is

(a) being used otherwise than in accordance with the 'Limitations as to Use' or
(b) being driven by or is for the purpose of being driven by him/her in the charge of any person other than a Driver as stated in the
Driver's Clause.

4. (a) any accidental loss or damage to any property whatsoever or any loss or expense whatsoever resulting or arising there from
or any consequential loss
(b) any liability of whatsoever nature directly or indirectly caused by or contributed to by or arising from ionising radiations or
contamination by radioactivity from any nuclear fuel or from any nuclear waste from the combustion of nuclear fuel. For the
purpose of this exception combustion shall include any self-sustaining process of nuclear fission.

5. Any accidental loss or damage or liability directly or indirectly caused by or contributed to by or arising from nuclear weapons
material.

6. Any accidental loss damage and/or liability directly or indirectly or proximately or remotely occasioned by or contributed to by or
traceable to or arising out of or in connection with war, invasion, the act of foreign enemies, hostilities or warlike operations
(whether before or after declaration of war) civil war, mutiny rebellion, military or usurped power or by any direct or indirect
consequence of any of the said occurrences and in the event of any claim hereunder the Insured shall prove that the accidental
loss damage and/or liability arose independently of and was in no way connected with or occasioned by or contributed to by or
traceable to any of the said occurrences or any consequences thereof and in default of such proof, the Company shall not be
liable to make any payment in respect of such a claim.

DEDUCTIBLE

The Company shall not be liable for each and every claim under Section - I (loss of or damage to the vehicle insured) of this Policy in
respect of the deductible stated in the Schedule.

CONDITIONS

This Policy and the Schedule shall be read together and any word or expression to which a specific meaning has been attached in any
part of this Policy or of the Schedule shall bear the same meaning wherever it may appear.
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1. Notice shall be given in writing to the Company immediately upon the occurrence of any accidental loss or damage in the event
of any claim and thereafter the insured shall give all such information and assistance as the Company shall require. Every letter
claim writ summons and/or process or copy thereof shall be forwarded to the Company immediately on receipt by the Insured.
Notice shall also be given in writing to the Company immediately the Insured shall have knowledge of any impending
prosecution, inquest or fatal inquiry in respect of any occurrence which may give rise to a claim under this Policy. In case of theft or
criminal act which may be the subject of a claim under this Policy the Insured shall give immediate notice to the police and co-
operate with the Company in securing the conviction of the offender.

2. No admission offer promise payment or indemnity shall be made or given by or on behalf of the Insured without the written
consent of the Company which shall be entitled if it so desires to take over and conduct in the name of the Insured the defence or
settlement of any claim or to prosecute in the name of the Insured for its own benefit any claim for indemnity or otherwise and shall
have full discretion in the conduct of any proceedings or in the settlement of any claim and the Insured shall give all such
information and assistance as the Company may require.

3. The Company may at its own option repair reinstate or replace the vehicle or part thereof and/or its accessories or may pay in
cash the amount of the loss or damage and the liability of the Company shall not exceed:

(a) For total loss / constructive total loss of the vehicle - the Insured's Declared Value (IDV) of the vehicle (including accessories
thereon) as specified in the Schedule less the value of the wreck.

(b) For partial losses, i.e. losses other than Total Loss/Constructive Total Loss of the vehicle - actual and reasonable costs of
repair and/or replacement of parts lost/damaged subject to depreciation as per limits specified.

4. The Insured shall take all reasonable steps to safeguard the vehicle from loss or damage and to maintain it in efficient condition
and the Company shall have at all times free and full access to examine the vehicle or any part thereof or any driver or employee
of the Insured. In the event of any accident or breakdown, the vehicle shall not be left unattended without proper precautions
being taken to prevent further damage or loss and if the vehicle be driven before the necessary repairs are effected any extension
of the damage or any further damage to the vehicle shall be entirely at the Insured's own risk.

5. The Company may cancel the Policy by sending seven days notice by recorded delivery to the Insured at Insured's last known
address and in such event will return to the Insured the premium paid less the pro rata portion thereof for the period the Policy has
been in force or the Policy may be cancelled at any time by the Insured on seven days' notice by recorded delivery and provided no
claim has arisen during the currency of the Policy, the Insured shall be entitled to a return of premium less premium at the
Company's Short Period rates for the period the Policy has been in force. Return of the premium by the Company will be subject to
retention of the minimum premium of Rs.100/- (or Rs.25/- in respect of vehicles specifically designed/modified for use by
blind/handicapped/mentally challenged persons). Where the ownership of the vehicle is transferred, the Policy cannot be
cancelled unless evidence that the vehicle is insured elsewhere is produced.

6. If at the time of occurrence of an event that gives rise to any claim under this Policy there is in existence any other insurance
covering the same liability, the Company shall not be liable to pay or contribute more than its ratable proportion of any
compensation, cost or expense.

7. The parties to the contract may mutually agree and enter into a separate Arbitration Agreement to settle any and all disputes in
relation to this policy. Arbitration shall be conducted under and in accordance with the provisions of the Arbitration and
Conciliation Act, 1996.” (This clause is not applicable to retail customers)

8. The due observance and fulfillment of the terms, conditions and endorsements of this Policy in so far as they relate to anything to
be done or complied with by the Insured and the truth of the statements and answers in the said proposal shall be conditions
precedent to any liability of the Company to make any payment under this Policy.

9. In the event of the death of the sole insured, this Policy will not immediately lapse but will remain valid for a period of three months
from the date of the death of insured or until the expiry of this Policy (whichever is earlier). During the said period, legal heir(s) of
the insured to whom the custody and use of the motor vehicle passes may apply to have this Policy transferred to the name(s) of the
heir(s) or obtain a new insurance policy for the Motor Vehicle.

Where such legal heir(s) desire(s) to apply for transfer of this Policy or obtain a new policy for the vehicle such heir(s) should make
an application to the Company accordingly within the aforesaid period. All such applications should be accompanied by:-

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a) Death Certificate in respect of the Insured
b) Proof of title to the vehicle
c) Original Policy

ENDORSEMENTS

(Attached to and forming part of Policy)

IMT.1. EXTENSION OF GEOGRAPHICAL AREA

In consideration of the payment of an additional premium of Rs….it is hereby understood and agreed that notwithstanding
anything contained in this Policy to the contrary the Geographical Area in this Policy shall from the . ./. ./. . . to the . ./. ./. . . .
(both days inclusive) be deemed to include *

It is further specifically understood and agreed that such geographical extension excludes cover for damage to the vehicle
insured / injury to its occupants / third party liability in respect of the vehicle insured during sea voyage / air passage for the
purpose of ferrying the vehicle insured to the extended geographical area.

Subject otherwise to the terms exceptions conditions and limitations of this Policy.

*Insert Nepal, Sri Lanka, Maldives, Bhutan, Pakistan, Bangladesh as the case may be

IMT.3. TRANSFER OF INTEREST

It is hereby understood and agreed that as from …/…/……. the interest in the Policy is transferred to and vested in ..............
of ………………. carrying on or engaged in the business or profession of .............. who shall be deemed to be the Insured
and whose proposal and declaration dated .. /…/…. shall be deemed to be incorporated in and to be the basis of this
contract.

Provided always that for the purpose of the No Claim Bonus, no period during which the interest in this Policy has been vested
in any previous insured shall accrue to the benefit of .....

Subject otherwise to the terms exceptions conditions and limitations of this Policy.

IMT.5. HIRE PURCHASE AGREEMENT

It is hereby understood and agreed that (hereinafter referred to as the Owners) are the Owners of the vehicle insured and
that the vehicle insured is subject of an Hire Purchase Agreement made between the Owners on the one part and the Insured
on the other part and it is further understood and agreed that the Owners are interested in any monies which but for this
Endorsement would be payable to the insured under this Policy in respect of such loss or damage to the vehicle insured as
cannot be made good by repair and / or replacement of parts and such monies shall be paid to the Owners as long as they
are the Owners of the vehicle insured and their receipt shall be a full and final discharge to the Company in respect of such
loss or damage.

It is further declared and agreed that for the purpose of the Personal Accident Cover for the owner-driver granted under this
Policy, the Insured named in the Policy will continue to be deemed as the owner-driver subject to compliance of provisions of
the Policy relating to this cover.

Save as by this Endorsement expressly agreed nothing herein shall modify or affect the rights and liabilities of the Insured or
the Company respectively under or in connection with this Policy.

Subject otherwise to the terms exceptions conditions and limitations of this Policy.

IMT.6. LEASE AGREEMENT

It is hereby understood and agreed that …… (hereinafter referred to as the Lessors) are the Owners of the vehicle insured and
that the vehicle insured is the subject of a Lease Agreement made between the Lessor on the one part and the Insured on the
other part and it is further understood and agreed that the Lessors are interested in any monies which but for this Endorsement

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would be payable to the Insured under this Policy in respect of such loss or damage to the vehicle insured as cannot be made
good by repair and / or replacement of parts and such monies shall be paid to the Lessors as long as they are the Owners of
the vehicle insured and their receipt shall be a full and final discharge to the Company in respect of such loss or damage. It is
also understood and agreed that notwithstanding any provision in the Leasing Agreement to the contrary, this policy is issued
to the Insured namely ………as the principal party and not as agent or trustee and nothing herein contained shall be
construed as constituting the Insured an agent or trustee for the Lessors or as an assignment (whether legal or equitable) by
the Insured to the Lessors, of his rights benefits and claims under this Policy and further nothing herein shall be construed as
creating or vesting any right in the Owner/Lessor to sue the insurer in any capacity whatsoever for any alleged breach of its
obligations hereunder.

It is further declared and agreed that for the purpose of the Personal Accident Cover for the owner-driver granted under this
Policy, the Insured named in the Policy will continue to be deemed as the owner-driver subject to compliance of provisions of
the Policy relating to this cover.

Save as by this Endorsement expressly agreed nothing herein shall modify or affect the rights and liabilities of the Insured or
the Company respectively under or in connection with this Policy.

Subject otherwise to the terms exceptions conditions and limitations of this Policy.

IMT.7. VEHICLES SUBJECT TO HYPOTHECATION AGREEMENT

It is hereby declared and agreed that the vehicle insured is pledged to / hypothecated with ……(hereinafter referred to as the
"Pledgee") and it is further understood and agreed that the "Pledgee" is interested in any monies which but for this
Endorsement would be payable to the Insured under this Policy in respect of such loss or damage to the vehicle insured as
cannot be made good by repair and / or replacement of parts and such monies shall be paid to the Pledgee as long as they
are the Pledgee of the vehicle insured and their receipt shall be a full and final discharge to the Company in respect of such
loss or damage.

It is further declared and agreed that for the purpose of the Personal Accident Cover for the owner-driver granted under this
Policy, the Insured named in the Policy will continue to be deemed as the owner-driver subject to compliance of provisions of
the Policy relating to this cover.

Save as by this Endorsement expressly agreed that nothing herein shall modify or affect the rights or liabilities of the Insured or
the Company respectively under or in connection with this Policy or any term, provision or condition thereof.

Subject otherwise to the terms exceptions conditions and limitations of this Policy.

IMT.8. DISCOUNT FOR MEMBERSHIP OF RECOGNISED AUTOMOBILE ASSOCIATIONS

It is hereby understood and agreed that in consideration of Insured's membership of .................... ** a discount in premium
of Rs………* is allowed to the insured hereunder from ../../….

It is further understood and agreed that if the Insured ceases to be a member of the above mentioned association during the
currency of this Policy, the Insured shall immediately notify the Company accordingly and refund to the Company, a
proportionate amount of the discount allowed on this account for the unexpired period of the cover.

Subject otherwise to the terms exceptions conditions and limitations of this Policy.

* For full Policy period, the full tariff discount to be inserted. For mid-term membership, pro-rata proportion of the tariff
discount for the unexpired Policy period to be inserted.
** Insert name of the concerned Automobile Association.

IMT.10. INSTALLATION OF ANTI-THEFT DEVICE

In consideration of certification by................. * that an Anti-Theft device approved by Automobile Research Association of
India (ARAI), Pune has been installed in the vehicle insured herein a premium discount of Rs ** is hereby allowed to the
Insured.

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It is hereby understood and agreed that the Insured shall ensure at all times that this Anti-theft device installed in the vehicle
insured is maintained in efficient condition till the expiry of this Policy.

Subject otherwise to the terms, exceptions, conditions and limitations of the Policy

* The name of the certifying Automobile Association is to be inserted.

** Premium discount calculated as per tariff provision is to be inserted. For mid-term certification of installation of Anti Theft
device pro-rata proportion of tariff discount for the unexpired period is to be inserted.

IMT.12. DISCOUNT FOR SPECIALY DESIGNED/MODIFIED VEHICLES FOR THE BLIND, HANDICAPPED AND
MENTALLY CHALLENGED PERSONS

Notwithstanding anything to the contrary contained in the Policy it is hereby understood and agreed that the vehicle insured
being specially designed /modified for use of blind, handicapped and mentally challenged persons and suitable
endorsement to this effect having been incorporated in the Registration Book by the Registering Authority, a discount of
50% on the Own Damage premium for the vehicle insured is hereby allowed to the Insured.

Subject otherwise to the terms exceptions conditions and limitations of the Policy.

IMT.13. USE OF VEHICLE WITHIN INSURED'S OWN PREMISES

It is hereby understood and agreed that the Company shall not be liable in respect of the vehicle insured while the vehicle is
being used elsewhere than in the Insured's premises except where the vehicle is specifically required for a mission to fight a
fire.

For the purposes of this endorsement 'Use confined to own premises' shall mean use only on Insured's premises to which
public have no general right of access.

IMT.15. PERSONAL ACCIDENT COVER TO THE INSURED OR ANY NAMED PERSON OTHER THAN PAID DRIVER OR
CLEANER
(Applicable to motorized Two-wheelers with or without side car <not for hire or reward>)

In consideration of the payment of an additional premium, it is hereby agreed and understood that the Company
undertakes to pay compensation on the scale provided below for bodily injury as hereinafter defined sustained by the
Insured person in direct connection with the vehicle insured, or whilst mounting and dismounting from or traveling in the
vehicle insured and caused by violent accidental external and visible means which independently of any other cause shall
within six calendar months of the occurrence of such injury result in :-

Nature of injury Scale of compensation

(I) Death 100%
(ii) Loss of two limbs or sight of two eyes or one limb and sight of one eye 100%
(iii) Loss of one limb or sight of one eye 50%
(iv) Permanent total disablement from injuries other than named above 100%

Provided always that:

(1) compensation shall be payable under only one of the items (i) to (iv) above in respect of any such person arising out of
any one occurrence and total liability of the Companyshall not in the aggregate exceed the sum of Rs. ........* during
any one period of insurance in respect of any such person.
(2) no compensation shall be payable in respect of death or injury directly or indirectly wholly or in part arising or resulting
from or traceable to (a) intentional self injury, suicide or attempted suicide physical defect or infirmity or (b) an accident
happening whilst such person is under the influence of intoxicating liquor or drugs.
(3) such compensation shall be payable only with the approval of the Insured named in the Policy and directly to the
injured person or his/her legal representative(s) whose receipt shall be a full discharge in respect of the injury of such
person.

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Subject otherwise to the terms exceptions conditions and limitations of this Policy.

* The Capital Sum Insured (CSI) per person is to be inserted.

IMT.16. PERSONAL ACCIDENT TO UNNAMED PASSENGERS OTHER THAN INSURED AND THE PAID DRIVER OR
CLEANER

In consideration of the payment of an additional premium, it is hereby understood and agreed that the Company
undertakes to pay compensation on the scale provided below for bodily injuries hereinafter defined sustained by any
passenger other than the Insured and/or the paid driver, attendant or cleaner and/or a person in the employ of the Insured
coming within the scope of the Workmen's Compensation Act, 1923 and subsequent amendments of the said Act and
engaged in and upon the service of the Insured at the time such injury is sustained whilst mounting into, dismounting from
or traveling in the insured motor car and caused by violent accidental external and visible means which independently of
any other cause shall within three calendar months of the occurrence of such injury result in :-

Nature of injury Scale of compensation

(I) Death 100%
(ii) Loss of two limbs or sight of two eyes or one limb and sight of one eye 100%
(iii) Loss of one limb or sight of one eye 50%
(iv) Permanent total disablement from injuries other than named above 100%

Provided always that:

(1) compensation shall be payable under only one of the items (i) to (iv) above in respect of any such person arising out of
any one occurrence and total liability of the Company shall not in the aggregate exceed the sum of Rs. * during any
one period of insurance in respect of any such person.
(2) no compensation shall be payable in respect of death or injury directly or indirectly wholly or in part arising or resulting
from or traceable to (a) intentional self injury, suicide or attempted suicide physical defect or infirmity or (b) an accident
happening whilst such person is under the influence of intoxicating liquor or drugs.
(3) such compensation shall be payable only with the approval of the Insured named in the Policy and directly to the
injured person or his/her legal representative(s) whose receipt shall be a full discharge in respect of the injury of such
person.
(4) not more than …** persons/passengers are in the vehicle insured at the time of occurrence of such injury.

Subject otherwise to the terms exceptions conditions and limitations of this Policy.

* The Capital Sum Insured (CSI) per person is to be inserted.

** The registered sitting capacity of the vehicle insured to be inserted.

IMT.17. PERSONAL ACCIDENT COVER TO PAID DRIVERS, CLEANERS AND CONDUCTORS:

In consideration of the payment of an additional premium, it is hereby understood and agreed that the Company
undertakes to pay compensation on the scale provided below for bodily injury as hereinafter defined sustained by the paid
driver/cleaner/conductor in the employ of the Insured in direct connection with the vehicle insured whilst mounting into
dismounting from or traveling in the insured vehicle and caused by violent accidental external and visible means which
independently of any other cause shall within six calendar months of the occurrence of such injury result in :-

Nature of injury Scale of compensation

(I) Death 100%
(ii) Loss of two limbs or sight of two eyes or one limb and sight of one eye 100%
(iii) Loss of one limb or sight of one eye 50%
(iv) Permanent total disablement from injuries other than named above 100%

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Provided always that:

(1) compensation shall be payable under only one of the items (i) to (iv) above in respect of any such person arising out of
any one occurrence and total liability of the Company shall not in the aggregate exceed the sum of Rs. ........ * during
any one period of insurance in respect of any such person.

(2) no compensation shall be payable in respect of death or injury directly or indirectly wholly or in part arising or resulting
from or traceable to (a) intentional self injury suicide or attempted suicide physical defect or infirmity or (b) an accident
happening whilst such person is under the influence of intoxicating liquor or drugs.

(3) such compensation shall be payable only with the approval of the Insured named in the Policy and directly to the
injured person or his/her legal representative(s) whose receipt shall be a full discharge in respect of the injury of such
person.

Subject otherwise to the terms exceptions conditions and limitations of this Policy.

* The Capital Sum Insured (CSI) per person is to be inserted.

IMT.18. PERSONAL ACCIDENT TO UNNAMED HIRER AND UNNAMED PILLION PASSENGERS

(Applicable to Motorised Two wheelers with or without side Car)

In consideration of the payment of an additional premium, it is hereby understood and agreed that the Company
undertakes to pay compensation to any unnamed hirer/ driver/ any unnamed pillion/ sidecar passenger* on the scale
provided below for bodily injury caused by violent accidental external and visible means whilst mounting into/onto and/or
dismounting from or traveling in/on the vehicle insured which independently of any other cause shall within three calendar
months of the occurrence of such injury result in :-
Nature of injury Scale of compensation
(I) Death 100%
(ii) Loss of two limbs or sight of two eyes or one limb and sight of one eye 100%
(iii) Loss of one limb or sight of one eye 50%
(iv) Permanent total disablement from injuries other than named above 100%

Provided always that:

(1) compensation shall be payable under only one of the items (i) to (iv) above in respect of any such person arising out of
any one occurrence and total liability of the Company shall not in the aggregate exceed the sum of Rs. ........ * during
any one period of insurance in respect of any such person.
(2) no compensation shall be payable in respect of death or injury directly or indirectly wholly or in part arising or resulting
from or traceable to (a) intentional self injury suicide or attempted suicide physical defect or infirmity or (b) an accident
happening whilst such person is under the influence of intoxicating liquor or drugs.
(3) such compensation shall be payable only with the approval of the Insured named in the Policy and directly to the
injured person or his/her legal representative(s) whose receipt shall be a full discharge in respect of the injury of such
person.
(4) not more than ..... persons/passengers are in the vehicle insured at the time of occurrence of such injury.

Subject otherwise to the terms exceptions conditions and limitations of this Policy.

* Delete if P.A cover for unnamed pillion / side car passenger is not taken
** The Capital Sum Insured (CSI) per person is to be inserted.

IMT.19. COVER FOR VEHICLES IMPORTED WITHOUT CUSTOMS DUTY

Notwithstanding anything to the contrary contained in this Policy it is hereby understood and agreed that in the event of loss
or damage to the vehicle insured and/or its accessories necessitating the supply of a part not obtainable from stocks held
in the country in which the vehicle insured is held for repair or in the event of the Company exercising the option under , * to
pay in cash the amount of the loss or damage the liability of the Company in respect of any such part shall be limited to :-

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(a) (i) the price quoted in the latest catalogue or the price list issued by the Manufacturer or his Agent for the country in
which the vehicle insured is held for repair less depreciation applicable;
OR
(ii) if no such catalogue or price list exists the price list obtaining at the Manufacturer's Works plus the reasonable cost
of transport otherwise than by air to the country in which the vehicle insured is held for repair and the amount of the
relative import duty less depreciation applicable under the Policy; and
(b) the reasonable cost of fitting such parts.

Subject otherwise to the terms conditions limitations and exceptions of this Policy.

* Insert 'Condition 3' in the case of the Private Car and Motorsied Two Wheeler Policies and 'Condition 4' in the case of
Commercial Vehicles Policy.

IMT.20. REDUCTION IN THE LIMIT OF LIABILITY FOR PROPERTY DAMAGE

It is hereby understood and agreed that notwithstanding anything to the contrary contained in the policy the Company's
liability is limited to Rs. 6000/- (Rupees six thousand only) for damage to property other than the property belonging to the
Insured or held in trust or in custody or control of the Insured

In consideration of this reduction in the limit of liability a reduction in premium of Rs .... * is hereby made to the Insured.

Subject otherwise to the terms conditions limitations and exceptions of the Policy.

*To insert Rs.50 for Two wheelers, Rs.100 for private cars, Rs.150 for Commercial Vehicles – three wheelers and taxis or
Rs.200 for Commercial Vehicles (excluding three wheelers and taxis).

IMT.22. COMPULSORY DEDUCTIBLE

Notwithstanding anything to the contrary contained in the Policy it is hereby understood and agreed that the Insured shall
bear under Section 1 of the Policy in respect of each and every event (including event giving rise to a total loss/constructive
total loss) the first Rs. *(or any less expenditure which may be incurred) of any expenditure for which provision has been made
under this policy and/or of any expenditure by the Company in the exercise of its discretion under Condition no …** of this
Policy .

If the expenditure incurred by the Company shall include any amount for which the Insured is responsible hereunder such
amount shall be repaid by the Insured to the Company forthwith.

For the purpose of this Endorsement the expression "event" shall mean an event or series of events arising out of one cause in
connection with the vehicle insured in respect of which indemnity is provided under this Policy.

Subject otherwise to the terms conditions limitations and exceptions of this Policy.

* (i) to insert amount as appropriate to the class of vehicle insured as per GR.40 of the tariff.
(ii) in respect of a vehicle rated under the Tariff for Private Car and in respect of a motorised two wheeler not carrying
passengers for hire or reward, if any deductible in addition to the compulsory deductible provided in this endorsement
is voluntarily borne by the Insured, the sum representing the aggregate of the compulsory and the voluntary deductibles
is to be inserted.
** to insert Condition no 3 in respect of a vehicle rated under Tariff for Private Car / Two wheelers or Condition no 4 in
respect of a vehicle rated under the Tariff for Commercial Vehicles.

IMT.22A. VOLUNTARY DEDUCTIBLE

It is hereby declared and agreed that the Insured having opted a voluntary deductible of Rs… * , a reduction in premium of
Rs ** under Section 1 of the Policy is hereby allowed.

In consideration of the above, it is hereby understood and agreed that the Insured shall bear under Section 1 of the Policy in
respect of each and every event (including event giving rise to a total loss/constructive total loss) the first Rs. ***(or any less
expenditure which may be incurred) of any expenditure for which provision has been made under this Policy and/or of any

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expenditure by the Company in the exercise of its discretion under Condition no …# of this Policy .

If the expenditure incurred by the Company shall include any amount for which the Insured is responsible hereunder such
amount shall be repaid by the Insured to the Company forthwith.

For the purpose of this Endorsement the expression "event" shall mean an event or series of events arising out of one cause in
connection with the vehicle insured in respect of which indemnity is provided under this Policy.

Subject otherwise to the terms conditions limitations and exceptions of this Policy.
* to insert voluntary deductible amount opted by the Insured under tariff for Private Car / Tariff for motorised two wheelers.
** to insert appropriate amount relating to the voluntary deductible opted as per the provision of the tariff for Private car /
tariff for motorised two wheelers
*** to insert aggregate amount of voluntary deductible opted and the compulsory deductible applicable to the vehicle
insured as in G.R 40

# to insert Policy condition No. 3 of the tariff for private car / tariff for motorised two wheelers

IMT.24. ELECTRICAL / ELECTRONIC FITTINGS

(Items fitted in the vehicle but not included in the manufacturer's listed selling price of the vehicle – Package
Policy only)

In consideration of the payment of additional premium of Rs………, notwithstanding anything to the contrary contained in
the Policy it is hereby understood and agreed that the Company will indemnify the Insured against loss of or damage to such
electrical and/or electronic fitting(s) as specified in the Schedule whilst it/these is/are fitted in or on the vehicle insured where
such loss or damage is occasioned by any of the perils mentioned in Section.1 of the Policy.

The Company shall, however, not be liable for loss of or damage to such fitting(s) caused by/as a result of mechanical or
electrical breakdown.

Provided always that the liability of the Company hereunder shall not exceed the Insured's Declared Value (IDV) of the item.

Subject otherwise to the terms conditions limitations and exceptions of this Policy.

IMT.25. CNG / LPG KIT IN BI-FUEL SYSTEM

(Own Damage cover for the kit)

In consideration of the payment of premium of Rs........... * notwithstanding anything to the contrary contained in the Policy it
is hereby understood and agreed that the Company will indemnify the Insured in terms conditions limitations and exceptions
of Section 1 of the Policy against loss and/or damage to the CNG/LPG kit fitted in the vehicle insured arising from an
accidental loss or damage to the vehicle insured, subject to the limit of the Insured's Declared Value of the CNG/LPG kit
specified in the Schedule of the Policy.

Subject otherwise to the terms conditions limitations and exceptions of this Policy.

* To insert sum arrived at in terms of G.R.42.

IMT.26. FIRE AND/OR THEFT RISKS ONLY

Notwithstanding anything to the contrary contained in the Policy it is hereby understood and agreed that Section II of the
Policy is deemed to be cancelled and under Section I thereof the Company shall only be liable to indemnify the Insured
against loss or damage by fire explosion self ignition lightning and/or burglary housebreaking theft and riot strike malicious
damage terrorism storm tempest flood inundation and earthquake perils whilst the vehicle is laid up in garage and not in
use.

Subject otherwise to the terms conditions limitations and exceptions of this Policy.

NB. (i) In case of Fire Risk only, the words "burglary housebreaking theft" is to be deleted.
NB. (ii) In case of Theft Risk only, the words "fire explosion self ignition lightning riot strike malicious damage terrorism storm

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tempest flood inundation and earthquake perils" are to be deleted.

IMT.27. LIBILITY AND FIRE AND / OR THEFT

Notwithstanding anything to the contrary contained in the Policy it is hereby understood and agreed that Section I of the
Policy the Company shall not be liable thereunder except in respect of loss or damage by fire explosion self ignition lightning
and/or burglary housebreaking theft and riot strike malicious damage terrorism storm tempest flood inundation and
earthquake perils.

Subject otherwise to the terms conditions limitations and exceptions of the Policy.

NB. (i) In case of Liability and Fire Risks only, the words "burglary housebreaking theft" is to be deleted.
NB. (ii) In case of Liability and Theft Risks only, the words "fire explosion self ignition lightning riot strike malicious damage
terrorism storm tempest flood inundation and earthquake perils" are to be deleted.

IMT.28. LEGAL LIBILITY TO PAID DRIVER AND/OR CONDUCTOR AND/OR CLEANER EMPLOYED IN CONNECTION
WITH THE OPERATION OF INSURED VEHICLE

In consideration of an additional premium of Rs. 50/- notwithstanding anything to the contrary contained in the Policy it is
hereby understood and agreed that the Company shall indemnify the Insured against the insured's legal liability under the
Workmen's Compensation Act, 1923 , the Fatal Accidents Act, 1855 or at Common Law and subsequent amendments of
these Acts prior to the date of this Endorsement in respect of personal injury to any paid driver and/or conductor and/or
cleaner whilst engaged in the service of the Insured in such occupation in connection with the vehicle insured herein and will
in addition be responsible for all costs and expenses incurred with its written consent.

Provided always that:

(1) this Endorsement does not indemnify the Insured in respect of any liability in cases where the Insured holds or
subsequently effects with any insurer or group of insurers a Policy of Insurance in respect of liability as herein defined for
Insured's general employees;
(2) the Insured shall take reasonable precautions to prevent accidents and shall comply with all statutory obligations;
*(3) the Insured shall keep record of the name of each paid driver conductor cleaner or persons employed in loading
and/or unloading and the amount of wages and salaries and other earnings paid to such employees and shall at all
times allow the Company to inspect such records on demand.
(4) in the event of the Policy being cancelled at the request of the Insured no refund of the premium paid in respect of this
Endorsement will be allowed.

Subject otherwise to the terms conditions limitations and exceptions of the Policy except so far as necessary to meet the
requirements of the Motor Vehicles Act, 1988.

*In case of Private cars/ motorised two wheelers (not used for hire or reward) delete this para.

IMT.29. LEGAL LIBILITY TO EMPLOYEES OF THE INSURED OTHER THAN PAID DRIVER AND / OR CONDUCTOR AND
/ OR CLEANER WHO MAY BE TRAVELLING OR DRIVING IN THE EMPLOYER'S CAR
In consideration of the payment of an additional premium @ Rs.50/- per employee insured notwithstanding anything to the
contrary contained in the Policy it is hereby understood and agreed that the Company will indemnify the Insured against the
Insured's liability at Common Law and Statutory Liability under the Fatal Accidents Act,1855 for compensation (including
legal costs of any claimant) for death of or bodily injury to any employee (other than paid drivers) of the within named Insured
being carried in or upon or entering in or getting on to or alighting from or driving the vehicle insured.

Provided that in the event of an accident whilst the vehicle insured is carrying more than.....* employees of the Insured
(including the driver) the Insured shall repay to the Company a rateable proportion of the total amount payable by the
Company by the reason of this endorsement in respect of accident in connection with such vehicle insured.

Subject otherwise to the terms, conditions limitations and exceptions of this Policy. NB. * To insert the number of employees
for which the premium has been paid.

IMT.31. RELIABILITY TRIALS AND RALLIES

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In consideration of the payment of an additional premium it is hereby understood and agreed that in the indemnity granted
by this Policy is extended to apply whilst the vehicle insured is engaged in ……………………….* to be held at.................**
on or about the date of ../../…. under the auspices of................................ #

Provided that –

(a) No indemnity shall be granted by this Endorsement to ............................. #

(b) This Policy does not cover use for organised racing, pace making, or speed testing.
(c) During the course of the ........ *, the Company shall not be liable in respect of death of or bodily injury to any person
being carried in or upon or entering or getting on to or alighting from the vehicle insured at the time of the occurrence
of the event out of which any claim arises.

## It is further understood and agreed that while the vehicle insured is engaged in ............ *, the Insured shall bear the first
Rs ……………@( or any less amount for which the claim may be assessed) of each and every claim under Section I of this
Policy. Provided that if the Company shall make any payment in exercise of its discretion under condition No. 3 of the Policyin
settlement of any claim and such payment includes the amount for which the Insured is responsible by reason of this
Endorsement the Insured shall repay to the Company forthwith the amount for which the insured is so responsible.

For the purpose of this Endorsement the expression "claim" shall mean a claim or series of claims arising out of one event.
Subject otherwise to the terms, conditions limitations and exceptions of this Policy.

* To insert the name of the event

** To insert the venue of the event.
@ To insert Rs 5000/- for Private Cars or Rs 2500/- for motorised two-wheelers. For the duration of the event the deductible
under Section 1 of this Policy for the purpose of IMT 22 will be the amount stated in IMT 22 or the amount stated herein,
whichever is higher.
# To insert the name of the promoters of the event.
## To delete the entire paragraph in case of Liability Only Policies.

IMT.32. ACCIDENTS TO SOLDIERS /SAILORS/ AIRMEN EMPOYED AS DRIVERS

In consideration of the payment of an additional premium of Rs 100/-* it is hereby understood and agreed that in the event
of any Soldier/Sailor/Airman employed by the Insured to drive the vehicle insured being injured or killed whilst so employed,
this policy will extend to relieve the Insured of his liability to indemnify Ministry of Defence under the respective Regulations.

Subject otherwise to the terms, conditions limitations and exceptions of this Policy.

* This additional premium is flat and irrespective of period of insurance not exceeding 12 months. Any extension of the Policy
period beyond 12 months will call for payment of further additional premium under this Endorsement.

IMT.33. LOSS OF ACCESSORIES

In consideration of the payment of an additional premium of Rs …….., it is hereby understood and agreed that as from
../../…. Notwithstanding anything to the contrary contained in Section I but subject otherwise to the terms exceptions
conditions and limitations of this Policy , the Company will indemnify the Insured in respect of loss of or damage to
accessories the property of the insured, specifically declared by the Insured caused by burglary, housebreaking or theft.
Subject otherwise to the terms, conditions limitations and exceptions of this Policy.

CLAIM SETTLEMENT

The Company will settle the claim under this Policy within 30 days from the date of receipt of necessary documents required for
assessing the claim. In the event that the Company decides to reject a claim made under this Policy, the Company shall do so within a
period of thirty days of the Survey Report or the additional Survey Report, as the case may be, in accordance with the provisions of
IRDAI (Protection of Policyholders' Interest) Regulations 2017, and any subsequent amendment issued if any.

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GRIEVANCE REDRESSAL PROCEDURE

The Grievance Redressal Cell of the Company looks into complaints from policyholders. If the Insured has a grievance that the Insured
wishes the Company to redress, the Insured may approach the person nominated as 'Grievance Redressal Officer' with the details of his
grievance.

Name, address, e-mail ID and contact number. of the Grievance Redressal Officer appears in the Policy document as well as on
Company's website. An acknowledgement will be sent from the Grievance Redressal Cell within 24 hours of receipt of any complaint.
Every complaint will be registered, numbered, internally assigned, investigated and the Company's response notified within 15 days of
receipt of complaint.

Further, the Insured may approach the nearest Insurance Ombudsman for redressal of the grievance. List of Ombudsman offices with
contact details are attached for ready reference. For updated status, Please refer to website www.irdaindia.org.

Ombudsman Offices
Areas of Jurisdiction Addresses of the Ombudsman Offices
Gujarat, Dadra & Nagar Haveli, Daman and Diu. AHMEDABAD
Shri Collu Vikas Rao, Insurance Ombudsman
Office of the Insurance Ombudsman, Jeevan Prakash Building,
6th floor, Tilak Marg, Relief Road, Ahmedabad – 380 001.
Tel.: 079 - 25501201/02/05/06
Email: [email protected]

Madhya Pradesh, Chhattisgarh. BHOPAL

Shri R. M. Singh, Insurance Ombudsman, Office of the Insurance
Ombudsman, Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar,
Opp. Airtel Office, Near New Market, Bhopal – 462 003.
Tel.: 0755 - 2769201 / 2769202
Email: [email protected]

Odisha BHUBANESWAR
Shri Manoj Kumar Parida, Insurance Ombudsman
Office of the Insurance Ombudsman, 62, Forest park,
Bhubaneswar – 751 009. Tel.: 0674 - 2596461 /2596455
Email: [email protected]

Punjab, Haryana (excluding Gurugram, Faridabad, CHANDIGARH

Sonepat and Bahadurgarh), Himachal Pradesh, Mr Atul Jerath, Insurance Ombudsman, Office of the Insurance
Union Territories of Jammu & Kashmir,Ladakh & Ombudsman, S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building,
Chandigarh. Sector 17 – D, Chandigarh – 160 017. Tel.: 0172 - 2706196 /
2706468, Email: [email protected]

Tamil Nadu, PuducherryTown and Karaikal (which CHENNAI

are part of Puducherry). Shri Segar Sampathkumar, Insurance Ombudsman, Office of the
Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453,
Anna Salai, Teynampet, Chennai – 600 018. Tel.: 044 - 24333668 /
24335284. Email: [email protected]
Delhi & following Districts of Haryana - Gurugram, DELHI
Faridabad, Sonepat & Bahadurgarh. Ms Sunita Sharma, Insurance Ombudsman, Office of the Insurance
Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road,
New Delhi – 110 002. Tel.: 011 - 23232481/23213504
Email: [email protected]

Andhra Pradesh, Telangana, Yanam and part of HYDERABAD

Union Territory of Puducherry. Shri N. Sankaran Insurance Ombudsman, Office of the Insurance
Ombudsman, 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem
Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004.
Tel.: 040 - 23312122, Email: [email protected]

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Ombudsman Offices
Areas of Jurisdiction Addresses of the Ombudsman Offices
Kerala, Lakshadweep, Mahe-a part of Union ERNAKULAM
Territory of Puducherry. Shri G. Radhakrishnan Insurance Ombudsman, Office of the
Insurance Ombudsman, 2nd Floor, Pulinat Bldg., Opp. Cochin
Shipyard, M. G. Road, Ernakulam - 682 015. Tel.: 0484 - 2358759
/ 2359338, Email: [email protected]
West Bengal, Sikkim, Andaman & Nicobar Islands. KOLKATA
Ms Kiran Sahdev Insurance Ombudsman, Office of the Insurance
Ombudsman, Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue,
Kolkata - 700 072. Tel.: 033 - 22124339 / 22124340
Email: [email protected]
Districts of Uttar Pradesh : Lalitpur, Jhansi, LUCKNOW
Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Shri. Atul Sahai Insurance Ombudsman, Office of the Insurance
Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore
Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Road, Hazratganj, Lucknow - 226 001. Tel.: 0522 - 2231330 /
Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, 2231331 Email: [email protected]
Barabanki, Raebareli, Sravasti, Gonda, Faizabad,
Amethi, Kaushambi, Balrampur, Basti,
Ambedkarnagar, Sultanpur, Maharajgang,
Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur,
Deoria, Mau, Ghazipur, Chandauli, Ballia,
Sidharathnagar.

Goa, Mumbai Metropolitan Region (excluding MUMBAI

Navi Mumbai & Thane). Shri Bharatkumar S. Pandya Insurance Ombudsman, Office of the
Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road,
Santacruz (W), Mumbai - 400 054. Tel.: 69038821/23/24/25/26/
27/28/28/29/30/31. Email: [email protected]
States of Assam, Meghalaya, Manipur, Mizoram, GUWAHATI
Arunachal Pradesh, Nagaland and Tripura. Shri Somnath Ghosh, Insurance Ombudsman, Office of the Insurance
Ombudsman, Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge,
S.S. Road, Guwahati – 781001(ASSAM). Tel.: 0361 - 2632204 /
2602205 Email: [email protected]

State of Uttarakhand and the following Districts of NOIDA

Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Shri Bimbadhar Pradhan Insurance Ombudsman, Office of the
Bijnor, Budaun, Bulandshehar, Etah, Kannauj, Insurance Ombudsman, Bhagwan Sahai Palace, 4th Floor, Main
Mainpuri, Mathura, Meerut, Moradabad, Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P -
Muzaffarnagar, Oraiyya, Pilibhit, Etawah, 201301. Tel.: 0120-2514252 / 2514253
Farrukhabad, Firozbad, Gautam Buddh nagar, Email: [email protected]
Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli,
Rampur, Kashganj, Sambhal, Amroha, Hathras,
Kanshiramnagar, Saharanpur.

Bihar, Jharkhand. PATNA

Ms Susmita Mukherjee Insurance Ombudsman, Office of the
Insurance Ombudsman, 2nd Floor, Lalit Bhawan, Bailey Road,
Patna 800 001. Tel.: 0612-2547068
Email: [email protected]

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Ombudsman Offices
Areas of Jurisdiction Addresses of the Ombudsman Offices
Maharashtra, Areas of Navi Mumbai and Thane PUNE
(excluding Mumbai Metropolitan Region). Shri Sunil Jain Insurance Ombudsman, Office of the Insurance
Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to
198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030.
Tel.: 020-41312555. Email: [email protected]

Karnataka BENGALURU
Mr Vipin Anand Insurance Ombudsman, Office of the Insurance
Ombudsman, Jeevan Soudha Building,PID No. 57-27-N-19
Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase,
Bengaluru – 560 078. Tel.: 080 - 26652048 / 26652049
Email: [email protected]

Rajasthan JAIPUR
Shri Rajiv Dutt Sharma Insurance Ombudsman, Office of the
Insurance Ombudsman, Jeevan Nidhi – II Bldg., Gr. Floor,
Bhawani Singh Marg, Jaipur - 302 005. Tel.: 0141 - 2740363
Email: [email protected]

Address and contact number of Governing Body of Insurance Council

Council for Insurance Ombudsmen, 3rd Floor, Jeevan Seva Annexe,

S. V. Road, Santacruz (W), Mumbai - 400 054. E-mail: [email protected]

022 -69038800/69038812

Magma HDI General Insurance Co. Ltd. | www.magmahdi.com | E-mail: [email protected] | Toll Free: 1800 266 3202
| Registered Office: Development House, 24 Park Street, Kolkata – 700016. CIN: U66000WB2009PLC136327 | IRDAI Reg. No. 149
Two Wheeler Package Policy: IRDAN149RP0002V02201213 | Trade Logo displayed above belongs to Magma Ventures Private Limited
and HDI Global SE, and is used by Magma HDI General Insurance Company Limited, under license. (PW-01-07-21)

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