Google Play Installation
Google Play Installation
TABLE OF CONTENTS
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IMPORTANT NOTE
AMAZON US ACCOUNT
In general, we recommend you to use Amazon account under regions of Amazon Enabled Countries, eg.
US, UK and India. If you don’t have either one, we recommend you to follow the steps given to create
Amazon US account. Then you will get more access to your Fire tablets and Amazon App Store.
1. Remove your tablet's microSD card if you have one installed, unless you're using adoptable
storage (e.g. your SD card storage is merged with your internal storage). If you don't remove the
external SD, the Play Store and its required applications may be automatically installed to the
microSD card, which can cause issues. You can put the card back in once you're done.
2. Apps installed through the Play Store might not work with Amazon FreeTime app management. I
haven't personally tested this, but that's what many people have reported in the comment section.
3. Some apps hide themselves from the Play Store on Fire tablets, because Fire tablets are not
SafetyNet-certified by Google (more info here). Netflix is one app that does this. For those
applications, you can try finding them on the Amazon Appstore. Find apps at Amazon Appstore,
if cannot find it, only download from Google Play Store or side load APK directly.
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Please use laptop or PC to create Amazon US account. Do not use mobile phone or tablet. Use this
Amazon US account to setup & configure your Fire tablets.
3. Insert ‘Your Name’, ‘Email’, ‘Password’ & ‘Re-enter Password’ then click ‘Create your Amazon
account’.
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4. Check your email to get the OTP send by Amazon and insert to ‘Enter OTP’, then click ‘Create
your Amazon account’.
5. Go to ‘Account & Lists’ at the top right corner and choose ‘Your Account’.
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8. Go to browser and search at engine bar for any US café, restaurant, office address (as long as
that is US address). Copy their address & contact number and put it as your Amazon account
address.
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10. Go to ‘Manage Content and devices’ at Digital content and devices section.
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Once you have setup & configure the Fire tablet with Amazon US account, then you may proceed to install
Google Play Store.
The first step in this process is to enable apps to be installed from outside the Amazon Appstore. This
allows you to open and install applications from downloaded APK files, which is how we'll get the Play
Store running.
First, go to the main 'Home' page on your home screen and open the Settings app. Then tap the 'Security
& Privacy’ category (older models might just say 'Security'), find the switch for 'Apps from Unknown
Sources' and turn it on.
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If tapping 'Apps from Unknown Sources' brings up a list of apps, then you don't need to do anything. You
may receive a popup when installing APKs, but you'll just have to tap the 'Allow' button when prompted.
Now you're ready to download and install the APKs needed to get the Google Play Store running.
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The next step is to download the proper APK files for the Play Store. You technically have to install four
different applications — Google Account Manager, Google Services Framework, Google Play Services, and
finally the Google Play Store. The first three apps handle basic account services and add APIs, while the
last app is the store itself.
Because different Fire tablets run different versions of Android with varying hardware, the exact APKs you
have to install depend on what Fire tablet you have. If you're not sure which model you have, open the
Settings app again, tap on 'Device Options & System' (it might also just be called 'Device Options'), and
look at what is listed under 'Device Model. You also need to find out your Fire OS version — this is listed
in the 'System Updates' menu of 'Device Options & System' (or just 'Device Options').
You need to download and install the below applications one at a time, in the listed order. If you install
the wrong APKs, or install them in the wrong order, you'll have to uninstall them from the Settings app
and start over. Ignore the messages about a new version being available, the versions below have been
tested to work, and the applications will update themselves after they are installed. Also, remove any
microSD card you may have, so the Play Store doesn't accidentally get installed to the microSD card.
Here are the download links. Go to each page, tap the main Download button, wait for the file to finish
downloading, and then open it. After each installation is complete, tap the Done button, not the Open
button.
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Now it's time to install the apps. Find the Files app on your tablet (it might also be called 'Docs' or
'Documents') and open it. Then, find your device's Downloads folder. On most Fire tablets, this is located
in the side menu.
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You should see all four APK files. If not, go back and see which one you missed (or just download all of
them for good measure). Also, switch to the file list view if you haven't already, so you can see the full
names of each APK.
Open the apps in the below order, and when the installation is complete, press 'Done' and not 'Open'.
Installing the apps out of order will cause the Play Store to not work. Also, if you have an SD card, make
sure to take it out during these installations.
1. com.google.gsf.login
2. com.google.android.gsf
3. com.google.android.gms
4. com.android.vending
Once you have installed all four apps, hold down the power button, and tap 'Restart' to restart your tablet.
Older tablets might only have the option to power off — if so, let the tablet shut down, then hold down
on the power button to turn it back on.
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After your Fire tablet has booted back up, open the new Play Store app from the home screen.
From there, the Play Store should ask you to login with your Google account, and then finally
allow you to download and install apps.
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If the Play Store or other Google apps aren't working correctly, here are some fixes for common issues.
1. Completely close the app you're having issues with (e.g. swipe it away in the Recents/multi-
tasking screen).
2. Open the Settings app, tap Apps & Permissions, then select 'Manage all applications.' These
options might have different names, depending on your version of Fire OS.
3. Find the app you're having issues with in the list, tap on it, and select 'Permissions'.
4. Switch all available permissions to 'On'. Enabling the Contacts permission alone did the trick in
my testing, but you might as well enable everything for good measure.
5. Open the app again.
In Chrome's case, you also have to open the browser, tap on the Settings menu, and tap the 'Continue
as...' blue button at the top of the screen.
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TROUBLESHOOTING
If you're having a different issue than the ones listed above, here are some generic troubleshooting tips.
This might be obvious, but it's a good step to take. Hold down the power button, tap the 'Power
Off' option, and turn your tablet back on by holding down the power button again. Once it has
booted back up, open the Play Store from the home screen and see if it works.
Open the Settings app, select the 'Apps & Notifications' section (or whatever else has 'Apps' or
'Applications' in the name), and tap 'Manage All Applications.' Find the Play Store in the list of
apps and tap it.
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You have to perform two steps on this info screen. First, press the 'Force Stop' button to stop
the Play Store from running. Then press the 'Storage' menu option and tap 'Clear Data' (it might
also be called 'Clear storage'). Now return to the Play Store app and see if it works.
If that didn't help, follow the above steps again, but restart your tablet before trying to open the
Play Store. If that didn't work either, try force-stopping and clearing data for Google Play
Services in addition to the Play Store.
If you still can't get the Play Store to work, your best option is probably to factory-reset your
tablet and try again. Make sure you don't restore from a backup when you're setting up the
tablet again, unless the backup was made before you tried to install the Play Store.
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