HP x360 Convertible Service Manual

HP Pavilion x360 Convertible PC
Maintenance and Service Guide

IMPORTANT! This document is intended for
HP authorized service providers only.
© Copyright 2014 Hewlett-Packard
Development Company, L.P.
AMD and the AMD Arrow logo are trademarks

of Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used by
Hewlett-Packard Company under license.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation. SD Logo
is a trademark of its proprietor.
The information contained herein is subject to

change without notice. The only warranties for
HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
First Edition: November 2014
Document Part Number: 801386-001
Product notice
This guide describes features that are common

to most models. Some features may not be
available on your computer.
Not all features are available in all editions of

Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take full
advantage of Windows 8 functionality. See for
http://www.microsoft.com details.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do
not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or
rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such
as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-
accessible surface temperature limits defined by the International Standard for Safety of Information
Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identification ................................................................................................................. 3

Display ................................................................................................................................................................... 3
Buttons and speakers ............................................................................................................................................ 4
Keys ........................................................................................................................................................................ 5
Lights ..................................................................................................................................................................... 6
TouchPad ............................................................................................................................................................... 7
Left side ................................................................................................................................................................. 8
Right side ............................................................................................................................................................. 10
Bottom ................................................................................................................................................................. 11
3 Illustrated parts catalog .............................................................................................................................. 12

Locating the serial number, product number, and model number .................................................................... 12
Computer major components ............................................................................................................................. 13
Display assembly components ........................................................................................................................... 16
Miscellaneous parts ............................................................................................................................................. 17
Sequential part number listing ........................................................................................................................... 18
4 Removal and replacement preliminary requirements ..................................................................................... 21

Tools required ...................................................................................................................................................... 21
Service considerations ........................................................................................................................................ 21
Plastic parts ....................................................................................................................................... 21
Cables and connectors ...................................................................................................................... 21
Grounding guidelines ........................................................................................................................................... 22
Electrostatic discharge damage ....................................................................................................... 22
Packaging and transporting guidelines ......................................................................... 23
Workstation guidelines ................................................................................ 23
5 Removal and replacement procedures ........................................................................................................... 25

Computer feet ...................................................................................................................................................... 25
Keyboard/top cover ............................................................................................................................................. 26
TouchPad ............................................................................................................................................................. 29
Battery ................................................................................................................................................................. 30
Hard drive ............................................................................................................................................................ 31
WLAN module ...................................................................................................................................................... 32
v
Audio/USB board ................................................................................................................................................. 34
Fan ....................................................................................................................................................................... 35
Speakers .............................................................................................................................................................. 36
Power button board ............................................................................................................................................. 37
Display assembly ................................................................................................................................................. 38
Power connector cable ........................................................................................................................................ 44
System board ....................................................................................................................................................... 45
Heat sink .............................................................................................................................................................. 47
Memory module ................................................................................................................................................... 49
6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ................................................................... 50

Starting Setup Utility (BIOS) ................................................................................................................................ 50
Updating the BIOS ................................................................................................................................................ 50
Determining the BIOS version ........................................................................................................... 50
Downloading a BIOS update .............................................................................................................. 51
Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 52
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 52
7 Specifications ............................................................................................................................................. 53
8 Backing up, restoring, and recovering ........................................................................................................... 54

Creating recovery media and backups ................................................................................................................ 54
Creating HP Recovery media ............................................................................................................. 55
Restore and recovery .......................................................................................................................................... 56
Recovering using HP Recovery Manager .......................................................................................... 57
What you need to know .................................................................................................. 57
Using the HP Recovery partition (select models only) .................................................. 58
Using HP Recovery media to recover ............................................................................. 58
Changing the computer boot order ................................................................................ 58
Removing the HP Recovery partition (select models only) .............................................................. 59
9 Power cord set requirements ........................................................................................................................ 60

Requirements for all countries ........................................................................................................................... 60
Requirements for specific countries and regions ............................................................................................... 60
10 Recycling .................................................................................................................................................. 62
Index ............................................................................................................................................................. 63
vi
1 Product description
Category Description
Product Name HP Pavilion x360 Convertible PC
Processor ● AMD® A8-6410 2.00-GHz (SC turbo up to 2.40-GHz) processor (1600-MHz FSB, 2.00-MB L2
cache, quad core, 15 W)
● AMD A6-6310 1.80-GHz (SC turbo up to 2.40-GHz) processor (1600-MHz FSB, 2.00-MB L2
cache, quad core, 15 W)
Chipset AMD integrated soldered-on-circuit (SoC) fusion controller hub (FCH)
Graphics Internal Graphics: AMD Radeon™ R5 Graphics on computer models equipped with an
AMD A8-6410 processor; AMD Radeon R4 Graphics on computer models equipped with an
AMD A6-6310 processor
Support for DX11, HD decode, and HDMI
Panel 13.3-in (1368×768), AntiGlare, high-definition (HD), light-emitting diode (LED), low-voltage
differntial-signalling (LVDS), WUXGA, TouchScreen with flush glass and MultiTouch enabled; 16:9
ultra-wide aspect ratio; typical brightness: 200 nits; ultraslim (2.5-mm)
Memory 2 SODIMM slots DDR3L-1600MHz
Support for DDR3L-1600MHz
Support for dual channel
Supports up to 8096-MB maximum on-board system memory
Hard drive Support for 6.35-cm (2.5-in) hard drives in 7.2-mm (.28-in) and 7.0-mm (.28-in) thicknesses
Support for Accelerometer hard drive protection
Support for the following single hard drive configurations:
● 1-TB, 5400-rpm, 7.2-mm
● 750-GB, 5400-rpm, 7.2-mm
● 500-GB, 5400-rpm, 7.0-mm
Support for 500-GB, 5400-rpm, 7.0-mm + 8-GB NAND Hybrid hard drive
Support for M2 SATA-3 next generation form factor (NGFF) solid-state drives in the
following configurations:
● 256-MB multi-level cell (MLC)
● 256-MB triple-level cell (TLC)
● 128-MB (MLC)
● 128-MB (TLC)
Optical drive 9.5-mm tray load, SATA, external, USB, DVD±RW DL SuperMulti Drive
Audio and video Webcam: HP TrueVision HD, fixed (no tilt), with activity light, 1280×720 by 30 frames per second
Dual digital microphones with appropriate echo-cancellation and noise-suppression software
Beats audio
Two speakers
1
Category Description
Sensors Accelerometer
eCompass
Gyroscope
Ethernet Integrated 10/100 network interface card (NIC)
Wireless Integrated wireless local area network (WLAN) options by way of wireless module
One built-in WLAN antenna (in display assembly)
Support for the following WLAN modules:
● Broadcom BCM943142HM 802.11 bgn 1×1 Wi-Fi + Bluetooth 4.0 HMC Combo Adapter
● Intel Dual Band Wireless-AC 3160 802.11ac 1×1 WiFi + BT 4.0 Combo Adapter
● Qualcomm Atheros AR9565 802.11b/g/n 1×1 WiFi + BT 4.0 Combo Adapter
External media cards HP multiformat Micro Digital Media Reader Slot with push-push technology. Reads data from and
writes data to digital memory cards such as Secure Digital (SD).
Ports ● AC adapter HP Smart plug (4.5mm barrel)
● Audio: one combo audio-out (headphone)/audio-in (microphone) jack, supports jack auto-
detection
● High-definition multimedia interface (HDMI) v.1.4, supporting up to 1080p,

1920×1080 at 60 Hz
● RJ45/Ethernet
● USB 3.0 (2)
● USB 2.0
Keyboard/pointing devices Full-size, textured, chiclet-style keyboard,
Touchpad requirements:
● Clickpad with image sensor
● Taps enabled as default
● Multi-touch gestures enabled
● Ability to turn on and off
● Support for Microsoft® Windows® 8.1 modern TouchPad gestures
● Support for PS/2, SMBus
● Default on for 2-finger scroll and pinch
Power requirements Support for 65-W HP Smart adapter (non-PFC, EM, 3-wire, 4.5-mm) and 45-W HP Smart adapter
(non-PFC, RC, 3-wire, 4.5-mm) AC adapters
Support for a 3-cell, 43-WHr, 2.83-AHr, Li-ion battery (includes cable)
Security Support for security cable lock
Support for Trust Platfom Module (TPM)
Operating system Microsoft Windows 8.1 Standard
Serviceability End user replaceable parts: AC adapter
2 Chapter 1 Product description

2 External component identification
Display
Item Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs.
(2) Internal microphones (2) Record sound.
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures photographs. Some models allow you
to video conference and chat online using streaming video. To use
the webcam, from the Start screen, type camera, and then select
Camera from the list of applications.
(5) Windows button Returns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows button again will return you to the
previous screen.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices
that applies to your country or region. To access this guide, from the Start screen, type support, and then select the HP Support
Assistant app.
Display 3
Buttons and speakers
(1) Power button ● When the computer is off, press the button to turn on
the computer.
● When the computer is on, press the button briefly to

initiate Sleep.
● When the computer is in the Sleep state, press the button

briefly to exit Sleep.
● When the computer is in Hibernation, press the button

briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button will

result in the loss of unsaved information.
If the computer has stopped responding and Windows shutdown

procedures are ineffective, press and hold the power button down
for at least 5 seconds to turn off the computer.
To learn more about your power settings, see your power options.
From the Start screen, type power, select Power and sleep
settings, and then select Power and sleep from the list
of applications.
(2) Speakers (2) Produce sound.
4 Chapter 2 External component identification

Keys
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in

combination with the b key or the esc key.
(3) Windows key Returns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows key again will return you to the
previous screen.
(4) Action keys Execute frequently used system functions.
Keys 5
Lights
(1) Power light ● On: The computer is on.
● Blinking: The computer is in the Sleep state, a power-saving

state. The computer shuts off power to the display and other
unneeded components.
● Off: The computer is off or in Hibernation. Hibernation is a

power-saving state that uses the least amount of power.
(2) Caps lock light On: Caps lock is on, which switches the keys to all capital letters.
(3) Mute light ● Amber: Computer sound is off.
● Off: Computer sound is on.

TouchPad
(1) TouchPad zone Reads your finger gestures to move the pointer or activate items
on the screen.
NOTE: The TouchPad also supports edge-swipe gestures.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
TouchPad 7
Left side
(1) Power button ● When the computer is off, press the button to turn on
the computer.
● When the computer is on, press the button briefly to

initiate Sleep.
● When the computer is in the Sleep state, press the button

briefly to exit Sleep.
● When the computer is in Hibernation, press the button

briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button will

result in the loss of unsaved information.
If the computer has stopped responding and Windows shutdown

procedures are ineffective, press and hold the power button down
for at least 5 seconds to turn off the computer.
To learn more about your power settings, see your power options.
From the Start screen, type power, select Power and sleep
settings, and then select Power and sleep from the list
of applications.
(2) Vents (2) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(3) USB 2.0 port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
(4) Audio-out (headphone)/Audio-in Connects optional powered stereo speakers, headphones,

(microphone) jack earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support optional
microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the

volume before putting on headphones, earbuds, or a headset. For
additional safety information, refer to the Regulatory, Safety, and
Environmental Notices. To access this guide, from the Start
screen, type support, and then select the HP Support
Assistant app.
NOTE: When a device is connected to the jack, the computer

speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and audio-
in (microphone).
(5) Volume button Controls speaker volume.
To decrease speaker volume, press the – edge of the button.
To increase speaker volume, press the + edge of the button.
Left side 9
Right side
(1) Hard drive light ● Blinking white: The hard drive is being accessed.
● Amber: HP 3D DriveGuard has temporarily parked the

hard drive.
(2) Memory card reader Reads optional memory cards that store, manage, share, or
access information.
To insert a card: Hold the card label-side up, with connectors

facing the slot, insert the card into the slot, and then push in on
the card until it is firmly seated.
To remove a card:
Press in on the card it until it pops out.
(3) USB 3.0 ports (2) Each USB 3.0 port connects an optional USB device, such as a
keyboard, mouse, external drive, printer, scanner or USB hub.
(4) HDMI port Connects an optional video or audio device, such as a

highdefinition television, any compatible digital or audio
component, or a high-speed HDMI device.
(5) RJ-45 (network) jack/status lights Connects a network cable.
● White: The network is connected.
● Amber: Activity is occurring on the network.
(6) AC adapter light ● On: The AC adapter is connected and the battery is charged.
● Off: The computer is using battery power.
(7) Power connector Connects an AC adapter.
(8) Security cable slot Attaches an optional security cable to the computer.
The security cable is designed to act as a deterrent, but it may not

prevent the computer from being mishandled or stolen.

Bottom
(1) Vents (2) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(2) Speakers (2) Produce sound.
Bottom 11
3 Illustrated parts catalog
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Locating the serial number, product number, and model number

The product name (1), serial number (2), product number (3), warranty information (4), and model name (5)
are located on the bottom of the computer. You may need this information when you travel internationally or
when you contact support.
12 Chapter 3 Illustrated parts catalog

Computer major components
Computer major components 13

Item Component Spare part number
(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part
information, see Display assembly components on page 16.
(2) TouchPad (includes cable) 774393-001
(3) Keyboard/top cover (includes keyboard cable):
For use in Canada 767823-DB1
For use in the Czech Republic and Slovakia 767823-FL1
For use in Denmark, Finland, and Norway 767823-DH1
For use in France 767823-051
For use in Germany 767823-041
For use in Latin America 767823-161
For use in the Netherlands 767823-B31
For use in Russia 767823-251
For use in Spain 767823-071
For use in Switzerland 767823-BG1
For use in the United Kingdom and Singapore 767823-031
For use in the United States 767823-001
(4) Fan (includes cable) 768021-001
(5) System board (includes a graphics subsystem with UMA memory and replacement thermal material):
Equipped with an AMD A8-6410 2.00-GHz (SC turbo up to 2.40-GHz) processor (1600-MHz 769075-501
FSB, 2.00-MB L2 cache, quad core, 15 W) and the Windows 8 Standard operating system
FSB, 2.00-MB L2 cache, quad core, 15 W) and a non-Windows 8 Standard operating system
FSB, 2.00-MB L2 cache, quad core, 15 W), a graphics subsystem with UMA memory, and the
Windows 8 Standard operating system
FSB, 2.00-MB L2 cache, quad core, 15 W), a graphics subsystem with UMA memory, and a
non-Windows 8 operating system
(6) Heat sink (includes replacement thermal material and 4 captive screws, secured by C-clips) 769236-001
(7) Audio/USB board (includes audio jack, cable, and USB port) 768011-001
(8) Memory modules (2, PCL3, 12800, 1600-MHz):
8 GB 693374-005
4 GB 691740-005
2 GB 691739-005
(9) Battery, 3-cell, 43-WHr, 2.83-AHr, Li-ion (includes cable) 761230-005
(10) WLAN module:
Broadcom BCM943142HM 802.11 bgn 1×1 Wi-Fi + Bluetooth 4.0 HMC Combo Adapter 753076-005

Item Component Spare part number
Intel Dual Band Wireless-AC 3160 802.11 ac 1×1 WiFi + Bluetooth 4.0 Combo Adapter 784638-005
Qualcomm Atheros AR9565 802.11b/g/n 1×1 WiFi + Bluetooth 4.0 Combo Adapter 733476-005
(11) Hard drive (SATA, 7.0-mm, does not include hard drive bracket or hard drive connector adapter):
NOTE: The hard drive bracket and hard drive connector adapter are included in the Hard Drive Hardware Kit, spare part
number 768020-001.
1-TB, 5400-rpm 762990-005
750-GB, 5400-rpm 752099-005
500-GB, 5400-rpm 683802-006
500-GB, 5400-rpm, Hybrid 8-GB 732000-005
(12) Power connector cable 768012-001
(13) Speakers (includes left and right speakers and cables) 768024-001
(14) Power button board (includes cable) 768009-001
(15) Bottom cover:
In natural silver finish for use in Europe, the Middle East, and Africa 784138-001
In natural silver finish for use in Latin America and North America 784139-001
In vibrant red finish for use in Europe, the Middle East, and Africa 784136-001
In vibrant red finish for use in Latin America and North America 784137-001
Rubber Kit (not illustrated, includes bottom cover screw covers, computer feet, and display bezel screw covers):
For use only on computer models in natural silver finish 768019-001
For use only on computer models in vibrant red finish 768018-001
Computer major components 15

Display assembly components
Item Description Spare part number
(1) Display bezel screw covers: The display bezel screw covers are included in the Rubber Kits, spare part numbers
768019-001 (for use only on computer models in natural silver finish) and 768018-001 (for use only on computer
models in vibrant red finish).
(2) Display panel 13.3-in, AG, HD, WLED, TouchScreen (includes display bezel) 768042-001
(3) Display panel cable 768031-001
(4) Webcam/microphone module (includes double-sided adhesive) 768040-001
(5) Antenna Kit (includes wireless antenna cables and transceivers) 768033-001
(6) Display Hinge Kit (includes left and right display hinges) 768036-001
(7) Display hinge covers (includes left and right display hinge covers):
In natural silver finish 768038-001
In vibrant red finish 768037-001
(8) Display back cover

Item Description Spare part number
In natural silver finish 768030-001
In vibrant red finish 768029-001
Miscellaneous parts
Component Spare part number
45-W HP Smart adapter (non-PFC, RC, 3-wire, 4.5-mm) AC adapter 741727-001
HP 14-in value sleeve 781917-001
HP HDMI-to-VGA adapter 701943-001
HP synaptics active pen 773175-001
HP USB external DVD-RW Drive 747080-001
Power cord (3-pin, black, 1.00-m):
For use in Argentina 755530-D01
For use in Denmark 755530-081
For use in Europe 755530-021
For use in Italy 755530-061
For use in North America 755530-001
For use in Switzerland 755530-111
For use in the United Kingdom and Singapore 755530-031
Rubber Kit (includes bottom cover screw covers, computer feet, and display bezel screw covers)
For use only on computer models in natural silver finish 768019-001
For use only on computer models in vibrant red finish 768018-001
Screw Kit 768041-001
Miscellaneous parts 17
Sequential part number listing
Spare part number Description
683802-006 500-GB, 5400-rpm, SATA, 7.0-mm hard drive (does not include hard drive bracket or hard drive
connector adapter)
NOTE: The hard drive bracket and hard drive connector adapter are included in the Hard Drive
Hardware Kit, spare part number 768020-001.
691739-005 2-GB memory module (PCL3, 12800, 1600-MHz)
701943-001 HP HDMI-to-VGA adapter
732000-005 500-GB, 5400-rpm, SATA, Hybrid 8-GB, 7.0-mm hard drive (does not include hard drive bracket or hard
drive connector adapter)
733476-005 Qualcomm Atheros AR9565 802.11 bgn 1×1 WiFi + Bluetooth 4.0 Combo Adapter
741727-001 45-W HP Smart adapter (non-PFC, RC, 3-wire, 4.5-mm)
747080-001 HP USB external DVD-RW Drive
752099-005 750-GB, 5400-rpm, SATA, 7.0-mm hard drive (does not include hard drive bracket or hard drive
connector adapter)
753076-005 Broadcom BCM943142HM 802.11 bgn 1×1 Wi-Fi + Bluetooth 4.0 HMC Combo Adapter
755530-001 Power cord for use in North America (3-pin, black, 1.00-m)
755530-021 Power cord for use in Europe (3-pin, black, 1.00-m)
755530-031 Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.00-m)
755530-061 Power cord for use in Italy (3-pin, black, 1.00-m)
755530-081 Power cord for use in Denmark (3-pin, black, 1.00-m)
755530-111 Power cord for use in Switzerland (3-pin, black, 1.00-m)
755530-D01 Power cord for use in Argentina (3-pin, black, 1.00-m)
761230-005 3-cell, 43-WHr, 2.83-AHr, Li-ion battery (includes cable)
762990-005 1-TB, 5400-rpm, SATA, 7.0-mm hard drive (does not include hard drive bracket or hard drive connector
adapter)
767823-001 Keyboard/top cover with metallic finish for use in the United States (includes keyboard cable)
767823-031 Keyboard/top cover with metallic finish for use in the United Kingdom and Singapore (includes keyboard
cable)
767823-041 Keyboard/top cover with metallic finish for use in Germany (includes keyboard cable)
767823-051 Keyboard/top cover with metallic finish for use in France (includes keyboard cable)

767823-071 Keyboard/top cover with metallic finish for use in Spain (includes keyboard cable)
767823-161 Keyboard/top cover with metallic finish for use in Latin America (includes keyboard cable)
767823-251 Keyboard/top cover with metallic finish for use in Russia (includes keyboard cable)
767823-B31 Keyboard/top cover with metallic finish for use in the Netherlands (includes keyboard cable)
767823-BG1 Keyboard/top cover with metallic finish for use in Switzerland (includes keyboard cable)
767823-DB1 Keyboard/top cover with metallic finish for use in Canada (includes keyboard cable)
767823-DH1 Keyboard/top cover with metallic finish for use in Denmark, Finland, and Norway (includes keyboard
cable)
767823-FL1 Keyboard/top cover with metallic finish for use in the Czech Republic and Slovakia (includes keyboard
cable)
768009-001 Power button board (includes cable)
768011-001 Audio/USB board (includes cable)
768012-001 Power connector cable
768018-001 Rubber Kit for use only on computer models in vibrant red finish
768019-001 Rubber Kit for use only on computer models in natural silver finish
768020-001 Hard Drive Hardware Kit (includes hard drive bracket and hard drive connector adapter)
768021-001 Fan (includes cable)
768024-001 Speaker (includes left and right speakers and cables)
768029-001 Display back cover in vibrant red finish
768030-001 Display back cover in vibrant natural silver
768031-001 Display panel cable
768033-001 Antenna Kit (includes wireless antenna cables and transceivers)
768036-001 Display Hinge Kit (includes left and right display hinges)
768037-001 Display hinge cover in vibrant red finish (includes left and right display hinge covers)
768038-001 Display hinge cover in natural silver finish (includes left and right display hinge covers)
768040-001 Webcam/microphone module (includes double-sided adhesive)
768041-001 Screw Kit
768042-001 13.3-in, AG, HD, WLED, TouchScreen display panel (includes display bezel)
769075-001 System board equipped with an AMD A8-6410 2.00-GHz (SC turbo up to 2.40-GHz) processor (1600-MHz
FSB, 2.00-MB L2 cache, quad core, 15 W), a graphics subsystem with UMA memory, and a non-
Windows 8 operating system (includes replacement thermal material)
FSB, 2.00-MB L2 cache, quad core, 15 W), a graphics subsystem with UMA memory, and the Windows 8
Standard operating system (includes replacement thermal material)
FSB, 2.00-MB L2 cache, quad core, 15 W), a graphics subsystem with UMA memory, and a non-
Windows 8 operating system (includes replacement thermal material)
Sequential part number listing 19

FSB, 2.00-MB L2 cache, quad core, 15 W), a graphics subsystem with UMA memory, and the Windows 8
Standard operating system (includes replacement thermal material)
769236-001 Heat sink (includes replacement thermal material and 4 captive screws, secured by C-clips)
773175-001 HP synaptics active pen
774393-001 TouchPad (includes cable)
781917-001 HP 14-in value sleeve
784638-005 Intel Dual Band Wireless-AC 3160 802.11 ac 1×1 WiFi + Bluetooth 4.0 Combo Adapter
793071-001 Bottom cover in natural silver finish
793072-001 Bottom cover in vibrant red finish

4 Removal and replacement preliminary
requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
● Flat-bladed screw driver
● Magnetic screw driver
● Phillips P0 screw driver
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly
and assembly procedures.
NOTE: As you remove each subassembly from the tablet, place the subassembly (and all accompanying
screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care
when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.
Cables and connectors

CAUTION: When servicing the tablet, be sure that cables are placed in their proper locations during the
reassembly process. Improper cable placement can damage the tablet.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or
seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases,
avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be
caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables
tear easily.
Tools required 21
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some protection,
but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal
cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life
expectancy.
CAUTION: To prevent damage to the tablet when you are removing or installing internal components,
observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described in this
section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
22 Chapter 4 Removal and replacement preliminary requirements

Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
● To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
● Place items on a grounded surface before removing items from their containers.
● Always be properly grounded when touching a component or assembly.
● Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
● Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized
equipment used for moving materials is wired to ground and that proper materials are selected to avoid
static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:

● Cover the workstation with approved static-shielding material.
● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and
equipment.
● Use conductive field service tools, such as cutters, screw drivers, and vacuums.
● When fixtures must directly contact dissipative surfaces, use fixtures made only of static-
safe materials.
● Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and Styrofoam.
● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
● Avoid contact with pins, leads, or circuitry.
● Turn off power and input signals before inserting or removing connectors or test equipment.
Grounding guidelines 23
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a
minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap
snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips
to connect a wrist strap.
● When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be
used at standing workstations and are compatible with most types of shoes or boots. On conductive
floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance
between the operator and ground. To be effective, the conductive must be worn in contact with the
skin.
The following grounding equipment is recommended to prevent electrostatic damage:
● Antistatic tape
● Antistatic smocks, aprons, and sleeve protectors
● Conductive bins and other assembly or soldering aids
● Nonconductive foam
● Conductive tabletop workstations with ground cords of one megohm resistance
● Static-dissipative tables or floor mats with hard ties to the ground
● Field service kits
● Static awareness labels
● Material-handling packages
● Nonconductive plastic bags, tubes, or boxes
● Metal tote boxes
● Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastics Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
24 Chapter 4 Removal and replacement preliminary requirements

5 Removal and replacement procedures
NOTE: This chapter provides removal and replacement procedures for Authorized Service Provider only
components. Components described in this chapter should only be accessed by an authorized service
provider. Accessing these components can damage the computer or void the warranty.
There are as many as 52 screws that must be removed, replaced, and/or loosened when servicing the
computer. Make special note of each screw size and location during removal and replacement.
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
Computer feet
The computer feet are adhesive-backed rubber pads. There are 2 rubber feet that attach to the bottom cover
in the locations illustrated below. The feet are included in the Rubber Kits, spare part numbers 768019-001
(for use on computers in natural silver finish) and 768018-001 (for use on computers in vibrant red finish).
Computer feet 25
Keyboard/top cover
For use in country or region Spare part number For use in country or region Spare part number
For use in Canada 767823-DB1 For use in the Netherlands 767823-B31
For use in the Czech Republic 767823-FL1 For use in Russia 767823-251
and Slovakia
For use in Denmark, Finland, 767823-DH1 For use in Spain 767823-071

and Norway
For use in France 767823-051 For use in Switzerland 767823-BG1
For use in Germany 767823-041 For use in the United Kingdom 767823-031
and Singapore
For use in Latin America 767823-161 For use in the United States 767823-001
Before disassembling the computer, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
NOTE: When replacing the keyboard/top cover, be sure that the TouchPad assembly (see TouchPad
on page 29) is removed from the defective keyboard/top cover and installed on the replacement
keyboard/top cover.
Remove the keyboard/top cover:

1. Close the computer.
2. Turn the computer upside down with the front toward you.
3. Remove the two computer rear feet (1).
26 Chapter 5 Removal and replacement procedures

4. Remove the three screw covers (2).
The computer rear feet and the screw covers are included in the Rubber Kit, spare part number
768044-001.
5. Remove the 13 Phillips PM2.4×5.7 screws that secure the keyboard/top cover to the bottom cover.
6. Turn the computer right side up, with the front toward you.
7. Open the computer.
Keyboard/top cover 27
CAUTION: Do not completely separate the keyboard/top cover from the bottom cover in the next step.
There are 2 ribbon cables connecting the keyboard/top cover to the system board that can be damaged
if too much separation is achieved.
8. Lift the front edge (1) of the keyboard/top cover until it (2) separates from the bottom cover.
9. Release the zero insertion force (ZIF) connector (1) to which the TouchPad cable is attached, and then
disconnect the TouchPad cable from the system board.
10. Release the ZIF connector (2) to which the keyboard cable is attached, and then disconnect the
keyboard cable from the system board.
11. Remove the keyboard/top cover.

Reverse this procedure to install the keyboard/top cover.

TouchPad
Description Spare part number
TouchPad (includes cable) 774393-001
Before removing the TouchPad, follow these steps:

4. Remove the keyboard/top cover (see Keyboard/top cover on page 26).
Remove the TouchPad:
1. Turn the keyboard/top cover upside down with the front toward you.
2. Remove the two Philllips PM1.9×2.4 broad head screws (1) that secure the TouchPad to the
keyboard/top cover.
NOTE: When removing the TouchPad, make sure the cable is released through the opening (2) in the
keyboard/top cover.
3. Remove the TouchPad and cable (3) by releasing them from the top surface of the keyboard/top cover.
4. Remove the TouchPad.

Reverse this procedure to install the TouchPad.
TouchPad 29
Battery
Battery, 3-cell, 43-WHr, 2.83-AHr, Li-ion (includes cable) 761230-005
Before removing the battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
Remove the battery:
1. Disconnect the battery cable (1) from the system board.
2. Release the ZIF connector (2) to which the audio/USB board cable is attached, and then disconnect the
audio/USB board cable from the system board.
3. Detach the audio/USB board cable (3) from the battery. (The audio/USB board cable is attached to the
battery with double-sided adhesive.)
4. Remove the two PM2.4×5.7 screws (4) that secure the battery to the bottom cover.
5. Lift the right side of the battery (5) until it rests at an angle.
6. Remove the battery (6) by sliding it up and to the right.
Reverse this procedure to install the battery.

Hard drive
NOTE: The hard drive spare kit does not include the hard drive bracket or hard drive connector adapter. The
hard drive bracket and hard drive connector adapter are included in the Hard Drive Hardware Kit, spare part
number 768020-001.
1-TB, 5400-rpm 762990-005
750-GB, 5400-rpm 752099-005
500-GB, 5400-rpm 683802-006
500-GB, 5400-rpm, Hybrid 8-GB 732000-005
Before removing the hard drive, follow these steps:

5. Disconnect the battery cable from the system board (see Battery on page 30).
Remove the hard drive:
1. Release the ZIF connector (1) to which the hard drive cable is attached, and then disconnect the hard
drive cable from the system board.
2. Remove the two PM2.4×3.8 screws (2) that secure the hard drive to the bottom cover.
3. Remove the hard drive (3).
Hard drive 31
4. If it is necessary to replace the hard drive bracket, release the sides (1) of the bracket from the hard
drive, and then lift the bracket straight up (2) and remove the bracket from the hard drive.
5. If it is necessary to replace the hard drive connector adapter, slide the adapter (3) off of the front end of
the hard drive.
Reverse this procedure to reassemble and install the hard drive.
WLAN module
Broadcom BCM943142HM 802.11 bgn 1×1 Wi-Fi + Bluetooth 4.0 Combo Adapter 753076-005
Intel Dual Band Wireless-AC 3160 802.11 ac 1×1 WiFi + Bluetooth 4.0 Combo Adapter 784638-005
Qualcomm Atheros AR9565 802.11b/g/n 1×1 WiFi + Bluetooth 4.0 Combo Adapter 733476-005
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module
authorized for use in the computer by the governmental agency that regulates wireless devices in your
country or region. If you replace the module and then receive a warning message, remove the module to
restore device functionality, and then contact technical support.
Before removing the WLAN module, follow these steps:


Remove the WLAN module:
1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal labeled
“1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal labeled “2”.
2. Remove the Phillips PM2.4×3.8 screw (2) that secures the WLAN module to the bottom cover. (The
WLAN module tilts up.)
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.
NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion of the WLAN module
into the WLAN module slot.
NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, protective
sleeves should be installed on the antenna connectors, as shown in the following illustration.
WLAN module 33
Reverse this procedure to install the WLAN module.
Audio/USB board
Audio/USB board (includes audio jack, cable, and USB port) 768011-001
Before removing the audio/USB board, follow these steps:

Remove the audio/USB board:
1. Release the ZIF connector (1) to which the audio/USB board cable is attached, and then disconnect the
audio/USB board cable from the system board.
2. Detach the audio/USB board cable (2) from the battery. (The audio/USB board cable is attached to the
battery with double-sided adhesive.)
3. Disconnect the speaker cable (3) from the audio/USB board.
4. Remove the Phillips PM2.4×3.7 screw (4) that secures the audio/USB board to the bottom cover.
5. Lift the right edge of the audio/USB board (5) and swing it up until it rests at an angle.

6. Remove the audio/USB board (6) by sliding it up and to the right at an angle.
Reverse this procedure to install the audio/USB board.
Fan
Fan (includes cable) 768021-001
NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the
computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor
and is designed to turn on automatically when high temperature conditions exist. These conditions are
affected by high external temperatures, system power consumption, power management/battery
conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced
through the ventilation grill located on the left side of the computer.
Before removing the fan, follow these steps:

5. Remove the battery (see Battery on page 30).
Remove the fan:
Fan 35
1. Disconnect the fan cable (1) from the system board.
2. Remove the two Phillips PM2.4×5.7 screws (2) that secure the fan to the bottom cover.
3. Remove the fan (3).
Reverse this procedure to install the fan.
Speakers
Speakers (include left and right speakers and cables) 768024-001
Before removing the speakers, follow these steps:

6. Remove the audio/USB board (see Audio/USB board on page 34).
Remove the speakers:
1. Remove the two Phillips PM2.4×3.7 screws (1) that secure the speakers to the bottom cover.
2. Release the speakers cables from the retention clips (2) built into the bottom cover.

3. Remove the speakers (3).
Reverse this procedure to install the speakers.
Power button board

Power button board (includes cable) 768009-001
Before removing the power button board, follow these steps:

Remove the power button board:
1. Release the ZIF connector (1) to which the power button board cable is attached, and then disconnect
the power button board cable from the system board.
2. Remove the Phillips PM2.4×3.7 screw (2) that secures the power button board to the bottom cover.
Power button board 37

3. Remove the power button board (3) and cable.
Reverse this procedure to install the power button board.
Display assembly
NOTE: The display assembly is spared at the subcomponent level only. For display assembly spare part
information, see the individual removal subsections.
Before removing the display assembly, follow these steps:

Remove the display assembly:
1. Release the ZIF connector (1) to which the display panel cable is attached, and then disconnect the
display panel cable from the system board.
2. Disconnect the WLAN antenna cables (2) from the terminals on the WLAN module.
NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal labeled
“1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal labeled “2”.
3. Release the ZIF connector (3) to which the display TouchScreen cable is attached, and then disconnect
the display TouchScreen cable from the system board.

4. Release the display TouchScreen cable from the routing clip (4) built into the bottom cover.
5. Remove the three Phillips PM2.5×5.7 screws (1) and the Phillips PM2.5×3.3 screw (2) that secure the
display assembly to the bottom cover.
6. Remove the display assembly (3).
7. If it is necessary to replace the display panel or any of the display assembly internal components:
a. Remove the display bezel screw covers (1).
The screw covers are included in the Rubber Kits, spare part numbers 768019-001 (for use only on
computer models in natural silver finish) and 768018-001 (for use only on computer models in
vibrant red finish).
Display assembly 39
b. Remove the two Phillips PM1.9×3.0 screws (2) that secure the display panel to the
display assembly.
8. Release the top edge of the display panel (1) by pulling it away from the back cover.
9. Release the display panel cable (2) from the left display hinge.
10. Release the display TouchScreen cable (3) from the right display hinge.

11. Remove the display panel.
The display panel is available using spare part number 768042-001.
12. If it is necessary to replace the webcam/microphone module:
CAUTION: Before turning the display panel upside down, make sure the work surface is clear of tools,
screws, and any other foreign objects. Failure to follow this caution can result in damage to the display
panel.
a. Turn the display panel upside down with the bottom toward you.
b. Detach the webcam/microphone module (1) from the display back cover. (The webcam/
microphone module is attached to the display back cover with double-sided adhesive.)
c. Disconnect the webcam/microphone module cable (2) from the webcam/microphone module.
d. Remove the webcam/microphone module.

The webcam/microphone module is available using spare part number 768040-001.
13. If it is necessary to replace the display panel cable:
CAUTION: Before turning the display panel upside down, make sure the work surface is clear of tools,
screws, and any other foreign objects. Failure to follow this caution can result in damage to the display
panel.
a. Turn the display panel upside down with the bottom toward you.
b. Release the adhesive strip (1) that secures the display panel cable connector to the display panel.
c. Disconnect the display panel cable (2) from the display panel.
d. Release the display panel cable from the retention clips (3) and channel built into the display back
cover.
Display assembly 41
e. Remove the display panel cable (4).
The display panel cable is available using spare part number 768031-001.
14. If it is necessary to replace the display hinges:

a. Remove the Phillips PM1.9×2.7 screws (1) that secure the display hinges to the display back cover.
b. Remove the three Phillips PM2.4×4.7 screws (2) that secure the display hinges to the
display back cover.
c. Remove the display hinges (3).
The display hinges are included in the Display Hinge Kit, spare part number 768036-001.
15. If it is necessary to replace the display hinge covers:

a. Remove the Phillips PM1.9×5.5 screw (1) that secures the display hinge cover to the display hinge.

b. Remove the display hinge cover (2).
The display hinge covers are available using spare part numbers 768038-001 (in natural silver
finish) and 768037-001 (in vibrant red finish).
16. If it is necessary to replace the WLAN antenna cables and transceivers:

a. Release the shielding material (1) that secures the WLAN antenna cables to the display back cover.
b. Release the shielding tape (2) that secures the WLAN antenna cables to the display back cover.
c. Detach the WLAN antenna transceivers (3) from the display back cover. (The WLAN antenna
transceivers are attached to the display back cover with double-sided adhesive.)
Display assembly 43
d. Release the WLAN antenna cables from the retention clips (4) and channels built into the top edge
and right side of the display back cover.
e. Remove the WLAN antenna cables and transceivers.

The WLAN antenna cables and transceivers are included in the Antenna Kit, spare part number
768033-001.
Reverse this procedure to reassemble and install the display assembly.
Power connector cable

Power connector cable 768012-001
Before removing the power connector cable, follow these steps:

6. Remove the display assembly (see Display assembly on page 38).
Remove the power connector cable:
1. Disconnect the power connector cable (1) from the system board.

2. Release the power connector (2) from the retention clips built into the bottom cover.
3. Remove the power connector cable.

Reverse this procedure to install the power connector cable.
System board
Equipped with an AMD A8-6410 2.00-GHz (SC turbo up to 2.40-GHz) processor (1600-MHz FSB, 2.00- 769075-501
MB L2 cache, quad core, 15 W) and the Windows 8 Standard operating system
MB L2 cache, quad core, 15 W) and a non-Windows 8 Standard operating system
MB L2 cache, quad core, 15 W), a graphics subsystem with UMA memory, and the Windows 8 Standard
operating system
MB L2 cache, quad core, 15 W), a graphics subsystem with UMA memory, and a non-Windows 8
operating system
Before removing the system board, follow these steps:

4. Remove the keyboard/top cover (see Keyboard/top cover on page 26), and then remove the following
components:
a. Battery (see Battery on page 30)
b. WLAN module (see WLAN module on page 32)
c. Fan (see Fan on page 35)
d. Audio/USB board (see Audio/USB board on page 34)
System board 45
When replacing the system board, be sure that the heat sink (see Heat sink on page 47) and the memory
modules (see Memory module on page 49) are removed from the defective system board and installed on
the replacement system board.
Remove the system board:
1. Release the ZIF connector (1) to which the power button board cable is attached, and then disconnect
the power button board cable from the system board.
2. Release the ZIF connector (2) to which the hard drive cable is attached, and then disconnect the hard
drive cable from the system board.
3. Disconnect the power connector cable (3) from the system board.
4. Remove the six Phillips PM2.4×5.7 screws (4) that secure the system board to the bottom cover.
5. Flex the left side of the bottom cover (1) until the heat sink has clearance for release.
6. Lift the left side of the heat sink (2) and system board until it rests at an angle.
7. Remove the heat sink (3) and system board by sliding them up and to the left at an angle.

Reverse this procedure to install the system board.
Heat sink
Heat sink (includes replacement thermal material and 4 captive screws, secured by C-clips) 769236-001
Before removing the heat sink, follow these steps:

components:
e. Speakers (see Speakers on page 36)
f. Display assembly (see Display assembly on page 38)
g. System board (see System board on page 45)
Remove the heat sink:
1. Turn the system board upside down with the front toward you.
2. Loosen the four captive screws (1) that secure the heat sink to the system board.
NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system
board components, it may be necessary to move the heat sink from side to side to detach it.
Heat sink 47
3. Remove the heat sink (2).
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system
board each time the heat sink is removed. Thermal paste is used on the processor (1) and the heat sink
section (2) that services it.
Reverse this procedure to install the heat sink.

Memory module
8-GB (PCL3, 12800, 1600-MHz) 693374-005
4-GB (PCL3, 12800, 1600-MHz) 691740-005
2-GB (PCL3, 12800, 1600-MHz) 691739-005
Before removing the memory module, follow these steps:

components:
e. Speakers (see Speakers on page 36)
f. Display assembly (see Display assembly on page 38)
g. System board (see System board on page 45)
Remove the memory module:
1. Turn the system board upside down with the front toward you.
2. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module.
(The memory module tilts up.)
3. Remove the memory module (2) by pulling it away from the slot at an angle.
Reverse this procedure to install a memory module.
Memory module 49
6 Using Setup Utility (BIOS) and HP PC
Hardware Diagnostics (UEFI)
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output
devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS)
includes settings for the types of devices installed, the startup sequence of the computer, and the amount of
system and extended memory.
Starting Setup Utility (BIOS)

To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10.
NOTE: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the computer
from operating properly.
Updating the BIOS

Updated versions of the BIOS may be available on the HP website.
Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding installing
and troubleshooting the file.
Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed on
the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be revealed by pressing fn+esc (if
you are already in Windows) or by using Setup Utility (BIOS).
1. Start Setup Utility (BIOS) (see Starting Setup Utility (BIOS) on page 50).
2. Use the arrow keys to select Main.
3. To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit, select Exit
Discarding Changes, and then press enter.
4. Select Yes.
50 Chapter 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI)

Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and
install a BIOS update only when the computer is connected to reliable external power using the AC adapter.
Do not download or install a BIOS update while the computer is running on battery power, docked in an
optional docking device, or connected to an optional power source. During the download and installation,
follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1. From the Start screen, type hp support assistant, and then select the HP Support Assistant
app.
2. Click Updates and tune-ups, and then click Check for HP updates now.
3. Follow the on-screen instructions.
4. At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on
your computer. If the update is more recent than your BIOS, make a note of the date, name, or
other identifier. You may need this information to locate the update later, after it has been
downloaded to your hard drive.
b. Follow the on-screen instructions to download your selection to the hard drive.
If the update is more recent than your BIOS, make a note of the path to the location on your hard
drive where the BIOS update is downloaded. You will need to access this path when you are ready
to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before installing
any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the download
is complete. If no instructions are revealed, follow these steps:
1. From the Start screen, type file, and then select File Explorer.
2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the
update.
4. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS
installation begins.
5. Complete the installation by following the on-screen instructions.
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file
from your hard drive.
Updating the BIOS 51

Using HP PC Hardware Diagnostics (UEFI)
HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run
diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside
the operating system so that it can isolate hardware failures from issues that are caused by the operating
system or other software components.
To start HP PC Hardware Diagnostics UEFI:
1. Turn on or restart the computer, quickly press esc, and then press f2.
The BIOS searches three places for the diagnostic tools, in the following order:
a. Connected USB drive
NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading
HP PC Hardware Diagnostics (UEFI) to a USB device on page 52.
b. Hard drive
c. BIOS
2. When the diagnostic tool opens, use the keyboard arrow keys to select the type of diagnostic test you
want to run, and then follow the on-screen instructions.
NOTE: If you need to stop a diagnostic test, press esc.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only.
1. Go to http://www.hp.com.
2. Point to Support, located at the top of the page, and then click Download Drivers.
3. In the text box, enter the product name, and then click Go.
– or –
Click Find Now to let HP automatically detect your product.
4. Select your computer model, and then select your operating system.
5. In the Diagnostic section, click HP UEFI Support Environment.
– or –
Click Download, and then select Run.
52 Chapter 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI)

7 Specifications
Metric U.S.
Tablet dimensions
Width 33.32 cm 13.11 in
Depth 22.44 cm 8.84 in
Height (front to rear) 0.69 to 2.14 cm 0.27 to 0.84 in
Weight (equipped with hard drive) 1.70 kg 3.75 lbs
Weight (equipped with solid-state drive) 1.55 kg 3.42 lbs
Input power
Operating voltage and current 19.5 V dc @ 2.31 A – 45 W
19.5 V dc @ 3.33 A – 65 W (select models only)
Temperature
Operating 5°C to 35°C 41°F to 95°F
Nonoperating ‑20°C to 60°C ‑4°F to 140°F
Relative humidity (noncondensing)
Operating 10% to 90%
Nonoperating 5% to 95%
Maximum altitude (unpressurized)
Operating ‑15 m to 3,048 m ‑50 ft to 10,000 ft
Nonoperating ‑15 m to 12,192 m ‑50 ft to 40,000 ft
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of
temperatures.
53
8 Backing up, restoring, and recovering
This chapter provides information about the following processes:

● Creating recovery media and backups
● Restoring and recovering your system
Creating recovery media and backups

1. After you successfully set up the computer, create HP Recovery media. This step creates a backup of the
HP Recovery partition on the computer. The backup can be used to reinstall the original operating
system in cases where the hard drive is corrupted or has been replaced.
HP Recovery media you create will provide the following recovery options:
● System Recovery—Reinstalls the original operating system and the programs that were installed
at the factory.
● Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers and
software, but not other software applications.
● Factory Reset—Restores the computer to its original factory state by deleting all information
from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the
software that was installed at the factory.
See Creating HP Recovery media on page 55.
2. Use the Windows tools to create system restore points and create backups of personal information. For
more information and steps, see Help and Support. From the Start screen, type help, and then select
Help and Support.
54 Chapter 8 Backing up, restoring, and recovering

Creating HP Recovery media
HP Recovery Manager is a software program that offers a way to create recovery media after you
successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard
drive becomes corrupted. System recovery reinstalls the original operating system and the software
programs installed at the factory, and then configures the settings for the programs. HP Recovery media can
also be used to customize the system or restore the factory image if you replace the hard drive.
● Only one set of HP Recovery media can be created. Handle these recovery tools carefully, and keep
them in a safe place.
● HP Recovery Manager examines the computer and determines the required storage capacity for the
blank USB flash drive or the number of blank DVD discs that will be required.
● To create recovery discs, your computer must have an optical drive with DVD writer capability, and you
must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not use rewritable
discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; they are not
compatible with HP Recovery Manager software. Or instead you can use a high-quality blank USB flash
drive.
● If your computer does not include an integrated optical drive with DVD writer capability, but you would
like to create DVD recovery media, you can use an external optical drive (purchased separately) to
create recovery discs, or you can obtain recovery discs for your computer from support. See the
Worldwide Telephone Numbers booklet included with the computer. You can also find contact
information from the HP website. Go to http://www.hp.com/support, select your country or region, and
follow the on-screen instructions. If you use an external optical drive, it must be connected directly to a
USB port on the computer; the drive cannot be connected to a USB port on an external device, such as a
USB hub.
● Be sure that the computer is connected to AC power before you begin creating the recovery media.
● The creation process can take up to an hour or more. Do not interrupt the creation process.
● If necessary, you can exit the program before you have finished creating all of the recovery DVDs. HP
Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager,
you will be prompted to continue, and the remaining discs will be burned.
To create HP Recovery media:
1. From the Start screen, type recovery, and then select HP Recovery Manager.
2. Select Recovery Media Creation, and then follow the on-screen instructions.
If you ever need to recover the system, see Recovering using HP Recovery Manager on page 57.
Creating recovery media and backups 55

Restore and recovery
There are several options for recovering your system. Choose the method that best matches your situation
and level of expertise:
● Windows offers several options for restoring from backup, refreshing the computer, and resetting the
computer to its original state. For more information and steps, see Help and Support. From the Start
screen, type help, and then select Help and Support.
● If you need to correct a problem with a preinstalled application or driver, use the Drivers and
Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver.
From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications
Reinstall, and then follow the on-screen instructions.
● If you want to reset your computer using a minimized image, you can choose the HP Minimized Image
Recovery option from the HP Recovery partition (select models only) or HP Recovery media. Minimized
Image Recovery installs only drivers and hardware-enabling applications. Other applications included in
the image continue to be available for installation through the Drivers and Applications Reinstall option
in HP Recovery Manager.
For more information, see Recovering using HP Recovery Manager on page 57.
● If you want to recover the computer's original factory partitioning and content, you can choose the
System Recovery option from the HP Recovery partition (select models only) or use the HP Recovery
media that you have created. For more information, see Recovering using HP Recovery Manager
on page 57. If you have not already created recovery media, see Creating HP Recovery media
on page 55.
● If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to
restore the factory image to the replacement drive. For more information, see Recovering using HP
Recovery Manager on page 57.
● If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers
the Remove Recovery Partition option.
For more information, see Removing the HP Recovery partition (select models only) on page 59.

Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state by using the
HP Recovery media that you created or by using the HP Recovery partition (select models only). If you have
not already created recovery media, see Creating HP Recovery media on page 55.
Using HP Recovery media, you can choose from one of the following recovery options:
● System Recovery—Reinstalls the original operating system, and then configures the settings for the
programs that were installed at the factory.
● Minimized Image Recovery (select models only)—Reinstalls the operating system and all hardware-
related drivers and software, but not other software applications.
● Factory Reset—Restores the computer to its original factory state by deleting all information from the
hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that
was installed at the factory.
The HP Recovery partition (select models only) allows System Recovery and Minimized Image Recovery.
What you need to know

● HP Recovery Manager recovers only software that was installed at the factory. For software not
provided with this computer, you must either download the software from the manufacturer's website
or reinstall the software from the media provided by the manufacturer.
● Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues.
● HP Recovery media must be used if the computer hard drive fails. If you have not already created
recovery media, see Creating HP Recovery media on page 55.
● To use the Factory Reset option, you must use HP Recovery media. If you have not already created
recovery media, see Creating HP Recovery media on page 55.
● If the HP Recovery media does not work, you can obtain recovery media for your system from support.
See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact
information from the HP website. Go to http://www.hp.com/support, select your country or region, and
IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before
beginning recovery, back up any personal data you wish to retain.
Restore and recovery 57

Using the HP Recovery partition (select models only)
The HP Recovery partition (select models only) allows you to perform a system recovery or minimized image
recovery without the need for recovery discs or a recovery USB flash drive. This type of recovery can only be
used if the hard drive is still working.
To start HP Recovery Manager from the HP Recovery partition:
1. Press f11 while the computer boots.
– or –
Press and hold f11 as you press the power button.
2. Select Troubleshoot from the boot options menu.
3. Select Recovery Manager, and then follow the on-screen instructions.
Using HP Recovery media to recover

You can use HP Recovery media to recover the original system. This method can be used if your system does
not have an HP Recovery partition or if the hard drive is not working properly.
1. If possible, back up all personal files.
2. Insert the HP Recovery media that you created, and then restart the computer.
NOTE: If the computer does not automatically restart in HP Recovery Manager, change the computer
boot order. See Changing the computer boot order on page 58.
Changing the computer boot order

If computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the
order of devices listed in BIOS where the computer looks for startup information. You can change the
selection for an optical drive or a USB flash drive.
To change the boot order:
1. Insert the HP Recovery media you created.
2. Restart the computer, quickly press esc, and then press f9 for boot options.
3. Select the optical drive or USB flash drive you want to boot from.

Removing the HP Recovery partition (select models only)
HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space.
IMPORTANT: After you remove the HP Recovery partition, you can no longer use the Windows Refresh
option or the Windows option to remove everything and reinstall Windows. In addition, you will not be able to
perform System Recovery or Minimized Image Recovery from the HP Recovery partition. So before you
remove the Recovery partition, create HP Recovery media; see Creating HP Recovery media on page 55.
Follow these steps to remove the HP Recovery partition:

1. From the Start screen, type recovery, and then select HP Recovery Manager.
2. Select Remove Recovery Partition, and then follow the on-screen instructions.
Restore and recovery 59

9 Power cord set requirements
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120
volts AC, or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the country or
region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or region
where the computer is used.
Requirements for all countries

The following requirements are applicable to all countries and regions:
● The length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).
● All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in
the country or region where the power cord set will be used.
● The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of
125 or 250 V AC, as required by the power system of each country or region.
● The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet
C13 connector for mating with the appliance inlet on the back of the computer. Requirements for all
countries 113
Requirements for specific countries and regions

Country/region Accredited agency Applicable note number
Australia EANSW 1
Austria OVE 1
Belgium CEBC 1
Canada CSA 2
Denmark DEMKO 1
Finland FIMKO 1
France UTE 1
Germany VDE 1
Italy IMQ 1
Japan METI 3
The Netherlands KEMA 1
Norway NEMKO 1
The People's Republic of China COC 5
60 Chapter 9 Power cord set requirements

Country/region Accredited agency Applicable note number
South Korea EK 4
Sweden CEMKO 1
Switzerland SEV 1
Taiwan BSMI 4
The United Kingdom BSI 1
The United States UL 2
1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and
wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be
used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type
with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must
be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall
plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall
plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
Requirements for specific countries and regions 61

10 Recycling
When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the
battery in general household waste. Follow the local laws and regulations in your area for battery disposal.
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable
batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/
recycle.
62 Chapter 10 Recycling
Index
A speakers 4 grounding guidelines 22

AC adapter light 10 TouchPad 7 guidelines
AC adapter, spare part number 17, computer equipment 24
18 major components 13 grounding 22
action keys 5 specifications 53 packaging 23
antenna connectors, service considerations transporting 23
location 3 21 workstation 23
removal 43
spare part number 16, 19, 44 D H
Antenna Kit, spare part number 16, display assembly, spare part hard drive
19, 44 numbers 16 product description 1
audio, product description 1 display back cover, spare part removal 31
audio-in jack 8 numbers 16, 19 spare part numbers 15, 18, 31
audio-out jack 8 Display Hinge Kit, spare part Hard Drive Hardware Kit, spare part
audio/USB board number 16, 19, 42 number 19
removal 34 display panel hard drive light 10
spare part number 14, 19, 34 product description 1 HDMI port 10
removal 39 HDMI-to-VGA adapter, spare part
B spare part number 16, 19, 41 number 17, 18
battery display panel cable headphone jack 8
removal 30 removal 41 heat sink
spare part number 14, 18, 30 spare part number 16, 19, 42 removal 47
bottom components 11 display, exterior components 3 spare part number 14, 20, 47
bottom cover, spare part numbers DVD-RW Drive, spare part number hinge
15, 20 17, 18 removal 42
buttons spare part number 16, 19, 42
components 4 E hinge cover
power 4, 8 electrostatic discharge 22 removal 42
TouchPad 7 equipment guidelines 24 spare part numbers 16, 19, 43
volume 9 esc key 5
Windows 3 Ethernet, product description 2 J
external media cards, product jacks
C description 2 audio-in 8
cables, service considerations 21 audio-out 8
caps lock light 6 F headphone 8
chipset, product description 1 fan microphone 8
components removal 35
bottom 11 spare part number 14, 19, 35 K
buttons 4 feet keyboard/top cover
display 3 locations 25 removal 26
keys 5 spare part number 25 spare part numbers 14, 18, 19,
left side 8 fn key 5 26
lights 6 keys
right side 10 G action 5
graphics, product description 1 components 5
Index 63
esc 5 power button board service considerations
fn 5 removal 37 cables 21
Windows 5 spare part number 15, 19, 37 connectors 21
power connector 10 plastic parts 21
L power connector cable serviceability, product description 2
left-side components 8 removal 44 sleeve, spare part number 17, 20
lights spare part number 15, 19, 44 speakers
AC adapter 10 power cord components 4
caps lock 6 set requirements 60 location 4, 11
components 6 spare part numbers 18 removal 36
hard drive 10 power light 6 spare part number 15, 19, 36
mute 6 power requirements, product system board
network jack/status 10 description 2 removal 45
power 6 processor, product description 1 spare part numbers 19, 20, 45
RJ-45 jack/status 10 product description
webcam 3 audio 1 T
chipset 1 tools required 21
M display panel 1 TouchPad
memory card reader 10 Ethernet 2 removal 29
memory module external media cards 2 spare part number 14, 20, 29
removal 49 graphics 1 TouchPad button 7
spare part numbers 14, 18, 49 hard drive 1 TouchPad components 7
memory, product description 1 memory 1 TouchPad zone 7
microphone microphone 1 transporting guidelines 23
location 3 operating system 2
product description 1 optical drive 1 U
microphone jack 8 ports 2 USB 2.0 port 8
model name 1 power requirements 2 USB 3.0 port 10
mute light 6 processors 1
product name 1 V
N security 2 vents 8, 11
network jack/status lights 10 sensors 2 video, product description 1
serviceability 2 volume button 9
O video 1
operating system, product wireless 2 W
description 2 product name 1 webcam light 3
optical drive webcam, location 3
product description 1 R webcam/microphone module
spare part number 17, 18 removal/replacement procedures removal 41
25 spare part number 16, 19, 41
P right-side components 10 Windows button 3
packaging guidelines 23 RJ-45 jack/status lights 10 Windows key 5
pen, spare part number 17, 20 Rubber Kit, spare part numbers 15, wireless antenna
plastic parts, service 17, 19 location 3
considerations 21 removal 43
ports S spare part number 16, 19, 44
HDMI 10 Screw Kit, spare part number 17, 19 wireless, product description 2
product description 2 security cable slot 10 WLAN module
USB 2.0 8 security, product description 2 removal 32
USB 3.0 10 sensors, product description 2 spare part numbers 14, 18, 20,
power button 4, 8 32
64 Index
workstation guidelines 23
Index 65

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HP Pavilion x360 Convertible PC

Maintenance and Service Guide

AMD and the AMD Arrow logo are trademarks

The information contained herein is subject to

First Edition: November 2014

Document Part Number: 801386-001

This guide describes features that are common

Not all features are available in all editions of

1 Product description ....................................................................................................................................... 1

2 External component identification ................................................................................................................. 3

3 Illustrated parts catalog .............................................................................................................................. 12

4 Removal and replacement preliminary requirements ..................................................................................... 21

5 Removal and replacement procedures ........................................................................................................... 25

6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ................................................................... 50

8 Backing up, restoring, and recovering ........................................................................................................... 54

9 Power cord set requirements ........................................................................................................................ 60

Product Name HP Pavilion x360 Convertible PC

Chipset AMD integrated soldered-on-circuit (SoC) fusion controller hub (FCH)

Support for DX11, HD decode, and HDMI

Memory 2 SODIMM slots DDR3L-1600MHz

Support for DDR3L-1600MHz

Support for dual channel

Supports up to 8096-MB maximum on-board system memory

Support for Accelerometer hard drive protection

Support for the following single hard drive configurations:

● 1-TB, 5400-rpm, 7.2-mm

● 750-GB, 5400-rpm, 7.2-mm

● 500-GB, 5400-rpm, 7.0-mm

● 256-MB multi-level cell (MLC)

● 256-MB triple-level cell (TLC)

Dual digital microphones with appropriate echo-cancellation and noise-suppression software

Ethernet Integrated 10/100 network interface card (NIC)

One built-in WLAN antenna (in display assembly)

Support for the following WLAN modules:

● Qualcomm Atheros AR9565 802.11b/g/n 1×1 WiFi + BT 4.0 Combo Adapter

Ports ● AC adapter HP Smart plug (4.5mm barrel)

● High-definition multimedia interface (HDMI) v.1.4, supporting up to 1080p,

● USB 3.0 (2)

Keyboard/pointing devices Full-size, textured, chiclet-style keyboard,

● Clickpad with image sensor

● Taps enabled as default

● Multi-touch gestures enabled

● Ability to turn on and off

● Support for Microsoft® Windows® 8.1 modern TouchPad gestures

● Support for PS/2, SMBus

● Default on for 2-finger scroll and pinch

Support for a 3-cell, 43-WHr, 2.83-AHr, Li-ion battery (includes cable)

Security Support for security cable lock

Support for Trust Platfom Module (TPM)

Operating system Microsoft Windows 8.1 Standard

Serviceability End user replaceable parts: AC adapter

2 Chapter 1 Product description

Item Component Description

(2) Internal microphones (2) Record sound.

(3) Webcam light On: The webcam is in use.

Item Component Description

● When the computer is on, press the button briefly to

● When the computer is in the Sleep state, press the button

● When the computer is in Hibernation, press the button