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7 Steps Troubleshooting Check Sheet Technician Guide

The document outlines a 7 step troubleshooting process for technicians to diagnose and repair faults. It includes verifying the customer's concern, conducting an initial inspection, listing possible causes, analyzing the possible causes to determine the root cause, developing a repair plan, executing the repair plan, and confirming the repair solved the problem. Technicians are to complete the task within standard hours and document their findings on the response sheet provided.

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0% found this document useful (0 votes)

70 views8 pages

7 Steps Troubleshooting Check Sheet Technician Guide

Uploaded by

yenseptian

We take content rights seriously. If you suspect this is your content, claim it here.

Available Formats

Download as DOCX, PDF, TXT or read online on Scribd

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PT Trakindo Utama

7 Steps Troubleshooting Check Sheet

Technician Name /Crew/Date : ___________________________________________________________

Technician Name/Crew/Date : ___________________________________________________________
Technician Name/Crew/Date : ___________________________________________________________
Description : ___________________________________________________________
SMU : ___________________________________________________________

the relevant hydraulic/electric schematic diagram, test gauges and the necessary tools, the Technician is to
diagnose and repair a fault.

Complete this task within standard hours.

Report your findings on the attached Response Sheet.

Machine/Engine Model and Serial Number: _______________________________________________

1. What initial safety procedures should you perform for this job?

_________________________________________________________________________________________

_________________________________________________________________________________________
7 Step Troubleshooting Response Sheet

1. Verify Customers concern / Verifikasi laporan Pelanggan

_______________________________________________________________________________________

Conclusion/
Kesimpulan_____________________________________________________________________________
2. Conduct the initial Inspection / Melakukan Pemeriksaan Awal
______________________________________________________________________________________

______________________________________________________________________________________

______________________________________________________________________________________
3. List Possible Causes / Daftar Kemungkinan Penyebab

_____________________________________________________________________________________

_____________________________________________________________________________________
4. Analyze possible Causes and Determine root cause / Analyze possible Causes and Determine root cause

_____________________________________________________________________________________

5. Repair Root cause / Perbaiki sumber masalah

_____________________________________________________________________________________

6. Verify the Repair / Verifikasi hasil perbaikan

_____________________________________________________________________________________

7. Re Document the Concern, Analysis, and repair in the service report / Dokumentasikan kembali, Analisis,
dan perbaikan dalam Service report
_____________________________________________________________________________________

_____________________________________________________________________________________

Approval by supervisor

Approval Approval
Approval Name
Date signature

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7 Steps Troubleshooting Check Sheet Technician Guide

Uploaded by

7 Steps Troubleshooting Check Sheet Technician Guide

Uploaded by

PT Trakindo Utama

7 Steps Troubleshooting Check Sheet

Technician Name /Crew/Date : ___________________________________________________________

Complete this task within standard hours.

Report your findings on the attached Response Sheet.

Machine/Engine Model and Serial Number: _______________________________________________

1. Verify Customers concern / Verifikasi laporan Pelanggan

5. Repair Root cause / Perbaiki sumber masalah

6. Verify the Repair / Verifikasi hasil perbaikan

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