Company Profile

Why Swift Securitas Our Capabilities

Experience: MRMs & Feedback: Guarding Staff Feedback:

30 We have 30+ years of service Monthly Review Meetings and Monthly feedback helps us improve
experience in this field Feedback are sought for their welfare and retention
continuous improvement in
service
PSAR Act (2005) Compliance:
We are 100% compliant in all Rewards & Recognition:
Training:
aspects Monthly / Quarterly / Annual R&R
Our certified trainers are
programs conducted for motivation
engaged in imparting quality
training to guarding staff as well
Automated / Online Processes: Compliances
as clients’ associates
Most of our processes are We have Dedicated compliance
automated / available online, team to ensure Monthly / Quarterly
Client Retention: / Annual Compliance audits to
including onboarding, attendance,
We have an excellent record in conduct & support customer
invoicing, payroll, etc.
Client Retention. First Client still requirement
engaged

Command Centre: Audits: Promotion on Assessment:

We are coming up with 24x7 Regular safety & security audits Promotion to higher grades based on
Command & Control Centre in HO conducted for identifying and monthly assessments
plugging gaps
Low Attrition:
Swift App: Key Account Manager (KAM):
Ethics and Empathy towards
An Android App for Emergency We provide dedicated KAM for
guarding force ensures low attrition
& incident reporting our esteemed clients for ease of
execution

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Why Swift Securitas –Our Brand
30 Years Old Legacy founded by Serving Clients across various Sectors like
Col.(Retd.) B.K Dhupar in the year Retail, Logistics, MNCs, Manufacturing,
1993 Hospitality, Automobile, Education,
FMCG, Ecommerce, IT, Residential
complexes, etc across India
Current Turnover 500 Cr+ & growing
1600+ Clients Nationally

2nd Biggest IFMS Player in terms of

PSARA Certified in 23 States
Manpower Count Deployed in North
India
Strong network - H O a t N e w D e l h i
ISO 9001:2015 QMS Certified 8 Regional O f f i c e s - 4 6 Branches
60 Satellite Offices spread across India

• 30,000+ Guards
• 1,900+ sites- ➢ 98% Customer retention.
• 30 QRT’s integrated with HO & ➢ + 40 NPS %
RO
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 Business| Swift ManTech Solution

Swift integrated security solution is futuristic practice of combining

manpower, CCTV surveillance and video analytics.
Thus ensuring client's safety.

Electronic Security Command Center Business

Manned guarding
Solution Solution

Client Command
IBMS & Entrance Security Business Application
Center
• Static Security Remote
• Escort Guards Monitoring
• Executive Protection CCTV Fire
Fleet Inventory
Alarm
• Event Security Boom Barrier Management Managemen
t
• Dog Squad Visitor
Fire
• Emergency Response Access
Suppression Management Asset
Control
Services Facial recognition Health Managemen
Intrusion Monitoring
• Security Consultancy t
• Risk Assessment
Video Analytics Thermal Cameras Drone
• Security Audit Turnstile Vehicle Tracking
Application

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 Smart Operations | Digital Enablers –

On-boarding Supervision Reporting System Integration

Maxus
Verified Night check
Transparency &
workforce report
efficiency Project
Automated Commissioning & Testing
Report of Attendance Online – WIP
negative list of MAX Ops efficiency, training report
associates quality delivery Qualified configuration technical teams
Real-time supervision. Police with PAN India execution ability
Verification
Ability to Productivity,
scale quickly Swift -i accountability Expertise in integrating all technical
E-Invoicing system with centralized control systems
Guard patrolling system

Guard Welfare Key benefits

Clients Feedback
Training And Up
Maxus ERP skilling Programs 1. Improved Customer Experience
refresher Training Rewards &
Recognition
24x7 Toll free 2. Enhanced Operational Efficiency
Helpline
Online survey to gather half
yearly health check.
3. Cost efficiency
4. Transparent & Future Ready
Promotion on Guarding Staff Health & Safety Loans, grants
Assessment: Feedback (www.terrier.co.in) camps etc.

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 Our Services

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Our Network-
REGION 3 : HAR/MP/RAJ REGION 2 : PUN/HP
H.O. : NEW DELHI
⚫ GURGAON – R.O. ⚫ CHANDIGARH- R.O
2, Rajdhani Enclave,
⚫ Gurgaon- East & South ⚫ Ludhiana ⚫ Baddi
New Delhi
⚫ Sonipat ⚫ Bhopal ⚫ Jalandhar ⚫ Amritsar
⚫ Manesar ⚫ Jabalpur
REGION 1 : DELHI REGION 8 : EAST
⚫ Jaipur ⚫ Indore
⚫ MAHIPALPUR- R.O ⚫ CHATTISGARH
⚫ Jodhpur ⚫ Gwalior
⚫ Tagore Garden ⚫ Raipur
⚫ Raipur ⚫ Neemuch
⚫ Mundka
REGION 9 : EAST
REGION 4 : UP/UK
⚫ JHARKHAND
⚫ NOIDA- R.O. ⚫ Ranchi
⚫ Lucknow
⚫ Greater Noida 1 & 2
⚫ Ghaziabad REGION 7 : EAST
⚫ Agra ⚫ Haridwar REGION 10 : SOUTH ⚫ KOLKATA- R.O
⚫ Bareilly ⚫ Dehradun ⚫ Bhubaneswar, Odisha
⚫ TELANGANA
⚫ Agartala, Tripura
⚫ Hyderabad
⚫ Patna, Bihar
REGION 5 : MUMBAI
⚫ MUMBAI- R.O REGION 8 : SOUTH
⚫ Mumbai ⚫ Navi Mumbai/ Thane
⚫ BANGALORE- R.O
REGION 6 : ROM/GUJ ⚫ Chennai, T.N.
⚫ Hyderabad, Telangana
⚫ PUNE- R.O
⚫ Goa ⚫ Kochi, Kerala
⚫ Nanded
⚫ Nashik ⚫ Ahmedabad
⚫ Nagpur ⚫ Vapi
 Organization | Committed to Customer Delight

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 Manpower selection | A 4 stage process

Stage -1 Stage -2 Stage - 3 Stage – 4

[Interview] [documentation] [background, training etc] [Client interview]

1. Assessment and personality

1. F2F interview along with
check.
candidates profile
1. Original 2. Medical / Physical fitness test
2. Self-introduction
Certificates of 3. As per PSARA / Lateral entry
3. Qualification: Minimum 10th
Qualification. Training commencement.
Pass.
2. Experience 4. On board after completion of 1. Client interview
4. Basic Communication skills
Certificate (if his / her Basic Training along with
5. Hgt : Min 160 cm for Males &
any) followed by written Test and personal Dossier
150 cm for
3. Aadhar card. pass out. and further
6. Females.
4. Pan Card 5. BGV / PV application sent to deployment
7. Age: Between 18-45Years
Police Commissioner Office /
8. Professional experience &
BGV Team.
knowledge
6. Individual personal Dossier will
9. Computer / Technical skills if
9 be filed along with Training
any
certificate / Medical Report.

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 Manpower Training | A 4 stage process

Stage - 1 Stage - 2 Stage - 3 Stage - 4

1. On Site Weekly/
1. All New Recruits
Monthly Unit
will undergo 20
Level Training 1. Quarterly
days Basic
Training as per (SLT) as per the Branch / Zonal
PSARA. site special level interaction
2. Experienced requirements & and training for
Security Special trainings all unit
On Job training as
personnel will as required by Supervisors &
per the site
under go 5 days the client. above.
Lateral entry requirement; 2 to
2. Daily/ Weekly
training with 3 days. 2. Quarterly
shift change
evidence of
briefing/ day to POSH training
experience
day security for all unit lady
certificate/ Guarding staff.
instructions by
Affidavit (of
having undergone operations staff
Basic Training
with earlier
employer).

One time Ongoing

10
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Manned-guarding | Training & Skill Development
Training Infrastructure Faculty Expertise

Ex-Army/Paramilitary forces and

certified trainers from SSC, NSDC, and State Govt.
Organizations empowered by suitable platforms for
imparting Pre & Post induction training.

In House Training team it enables

Dedicated Third Party specialized training in
Training
Training Training Tie- • Fire Safety
Centers & Digitized Assessment Authorizing • Bomb Disposal
Department Ups
Facilities Training Tests digital Training
Modules Centres
• Unarmed Combat
• Weapon Skills
• Self Defense to name a
few.

Process & Training

 Pre Deployment Training
Training Framework
TRAINING @ SWIFT

MANDATORY CLIENT-DRIVEN SOFT SKILLS LEADERSHIP

Basic training Site specific Grooming Taking ownership

INDUCTION
Fire-fighting Domain specific Courtesies Integrity
First Aid Compliance Greetings Building trust
Self Defence Crisis management Body language
CLIENT BASED Customer needs Investigation Etiquettes
Code of Conduct Reporting Hygiene
Grooming Language skills
Searches & vigilance
REFRESHERS
Emergency handling
Disaster Recovery

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*Guided by PSARA
Training – in action
Verification Process – Three Tier

Tier#1 : Document Verification Tier#2 : Police Verification Tier#3 : Physical Verification

• DOCS CHECK: Original certificate • Police for verification in the • We send a post card with a return
retained till PV process is authorized format ( Form II) by SP pre paid post to the candidate’s
completed of the District village/town head for a verification
of the person or family character
• REF CHECK: We check for • Processing of Police Verification at
references from previous employers Regional Level • Our Field Supervisors physically
of the candidate verify the local address given to us
• Submitting the state wise by the candidate and ask the
• ABILITY CHECK: Extensive verification fees landlord or neighbors to vouch for
Interviewing of candidate to check the candidates character
his professional & personal abilities
• Address Checks ( Mandatory)
• PREVIOUS EMPLOYER CHECK:
Verify his claimed service period, • Medical Check ( On
the position held by him and salary Request/Billable)
drawn

Customizable, Integration with Web Services, Collaboration, Secured online Application.

We also do the 3rd Party BGV - On customer requirement Basis
Swift Securitas Index | Transition

Goals & Transition 30 day

Transition Plan.
Objectives Process schedule.

Preparation of Contract
Training &
Post & Site Startup Team
Personal Expectations
Instruction / visit and
Dossier(BGV)
SOP Monitoring

Define the activities Capture data while

required for the the transition is
Transition happening.
Goals &
Objecti Ensure transition survey is
conducted for further
ves Plan resources improvement for higher
and the time customer satisfaction
required for
each activity.

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Statutory Compliances |PSARA & Certification
Total Psara – 23 States
Private Security Agencies (Regulations) Act – 2005
9001:2015 : ISO Certified company accredited to In Renewal Process -- 5 States
TUV SUD New Application ---3 States
Liaisoning – Police & Civil Agencies
A full-fledged compliance Automated compliance
team equipped to meet application through Maxus
Customer requirements. tool. Brig Madan -
National Head
Paperless onboarding and On Board legal experts
(Training & Liaisoning)
associate's life cycle managed for all legal
through Maxus Clarifications.

Company audited by internal Timely renewals of license Mr R K Pathak

and 3rd party auditors – as per the (Retd. ACP) – Head T&L (UP/UK/
Mindsolution, Aparjita etc. & Compliance/Client Del)
governed by the Board of requirement
Directors.
Mr Ram Patil – Mr Anirban
Compliance customization
Head Sarkar - Head
as per the requirement of T&L (EAST)
T&L(WEST)
the client – Tailor made
and customized formats –
As per the customer
requirement. 12 Mr Abhay Singh Mr Ajith Kulkarni -
(Retd. DCP) – Head Head T&L (SOUTH)
T&L HAR/RAJ
Certification ISO 9001:2015
acquired
Quality Management Systems
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 Deliverables | Within 12 Months
• Single point of contact for multiple services
• Regional and national alignment
Account Management Program • Pre-planned and committed service delivery
• Enhanced communication channel
D E L I V E R A B L E S

• Recommend possible areas of Loss prevention.

Loss Prevention / R & D • Invest in R&D and POCs if need be.

• Leveraging Swift experience and recommending best practices

• Analyze monthly spend
Benchmarking and analysis • Evaluate performance and present strategy for next 2 years

• Integrate all attendance services through clients systems

Technology implementation
• Standardization and automation of reports. Real-time access if need
be. Automated training through online

Operational Efficiency Driving efficiencies through recommending digital solutions

• Identify opportunities for remodelling security set up using integrated

services.
Cost Efficiency • Audit and identify cost saving opportunities

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Delivery Mechanism | Account Management Structure

Team Members Team Structure Key Responsibilities

Service Operating Model Customer’s side

KPI Engagement
Frequency
C Level C level Group level • NPS • Monthly
Head Strategic Accounts decision makers.
• Business impact • Quarterly
R&D and Innovation –
Strategic Ac Mgr through
Operational & innovation
Business Heads- Centralized
Plant CSO – Cl • NPS • Monthly
SPOC, Key
evel
Account manger • Compliance
Head Ops Strategic Group decision deviations
Accounts makers • Digital operating
Training Manager Same as above but practice
Chief Compliance in HQ location only • Customer
Central Operation
retention
Management
• NPS • Monthly &
Regional Regional Plant/ Unit • Balance Score Fortnightly
Account Operation Managers card
Managers Managers Plant HR • Compliance
Audits Project office Regional Accounts & Operations deviations
Trainings Heads management • Digital operating
Local decision
makers practice
VP/ SVP levels • NPS • Daily
Service Delivery • Digital operating
Zonal Teams, Unit Operational Teams,
Branch Managers and Site
Plant Teams Service Delivery, Customer Service & practice
AM’s/Sec Officer’s
Training, Accounts, Payroll • Attrition &
Escalation Support Local compliance
retention
24X7 Helpline
Training
Teams, etc. 1
• Implementation
SLA 8
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 QRT Operations

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 Swift Securitas :USP

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 Our Footprint
Diverse Clientele | Across Sector

Manufacturing

E-Com & Logistics

IT/ITES

Education

Healthcare

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 Our Footprint
Diverse Clientele | Across Sector

Retail

Export House

Hotels & Tourism

Real Estate

Aggregator

Government
Sectors

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 THANK YOU!
We look forward to partner with you in Securing and Facilitating the Security
Operations of your Business!

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