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HEAT - Termination Domain

Randy Agestha from Indofood requested technical services including DNS management, internet connectivity, email whitelisting, MPLS migration, LAN migration, team support visits, additional OU creation, UTM, and Solarwinds from the IT team. The request was for deleting two domain names - citarasa-indonesia.com and popupyourlife.com - that were no longer aligned with the brand positioning, and included approval from Julia Atman. The request went through multiple approval steps within Indofood before being approved by the IT infrastructure head.

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67 views3 pages

HEAT - Termination Domain

Randy Agestha from Indofood requested technical services including DNS management, internet connectivity, email whitelisting, MPLS migration, LAN migration, team support visits, additional OU creation, UTM, and Solarwinds from the IT team. The request was for deleting two domain names - citarasa-indonesia.com and popupyourlife.com - that were no longer aligned with the brand positioning, and included approval from Julia Atman. The request went through multiple approval steps within Indofood before being approved by the IT infrastructure head.

Uploaded by

indragitara23
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Service Request : 10208666 (Closed)

Technical Services
Customer Details:-
Customer: Randy Agestha Status: Closed
Location: Urgency: Low
Email: [email protected] Team: Domain Web
Phone: 021 5795 8822 Owner: s.suwandi

Service Request Details:-


Report By: Comments: Request For Technical Services.
Create/Update DNS(Domain), Internet Direct,
Charging Account:
Whitelist Email, Migration MPLS, LAN Migration,
Team Support Visit, Additional OU, UTM,
Solarwinds.
(Approval : 2 Level) - INDF

Response Target: Created by: Randy.Agestha on 3/23/2021 12:41:45


PM
Resolution Target: 3/25/2021 10:32:15 AM Responded by: InternalServices on 4/12/2021 11:10:16
AM

Parameters
Requestor Information
Login ID Randy.Agestha
Create For User Randy Agestha
First Name Randy
Last Name Agestha
Employee ID 50028268
Plant ID 2801
Organizational Unit Noodle HO
Department Marketing
Job Title Advertising and Promotion SPV
EMail [email protected]
Direct Superior (Email) [email protected]
Detail Request
Type of Services Domain Name & SSL
Type of Domain Services Buy New / Renewal / Termination Domain Name
Type Domain Local Brand
Brand Name (Non Noodle)
Request Reason dear team,
mohon dihapus domain name web sbb

citarasa-indonesia.com
popupyourlife.com

karena webnaming tsb sudah tidak sesuai dengan


brand positioning
berikut disertakan email approval dari ibu Julia Atman
- GM Marketing Noodle-NICI

terima kasih
Approval Unit List
Approval 1 fernando.ferdian
Approval 2 hendrika.santoso
Approval Corp IT
Approval 01 Dwi
Approval 02 Hanafi
Approval 03 Suwandi
Approval 04 Eddy Tan
Approval 3 Team Lead IT
Approval 4 IT Infra Head
Approval MGT List (For
Domain)
Brand Mgr Local Approval Brand Mgr Local Approval
IOD Approval Indrie Mutiasari
International Brand Mgr Irene Prasetio
Approval
Digital Lead Approval Karls Nayoan Yap
CM Head Approval CM Head Approval
CorComm Lead Approval Nurulita Novi Arlaida
CorComm Head Approval Stefanus Indrayana
Admin Portal Admin Portal
Portal Lead Portal Lead
IT Infra Head IT Infra Head

[Approved by fernando.ferdian,3/23/2021 1:24:48


PM,Fernando Ferdian(Noodle
HO,Accounting,Budget & Controller
Spv,Supervisor (NI))]

[Approved by hendrika.santoso,3/23/2021 1:37:17


PM,henny santoso(Noodle HO,Marketing,A & P
Mgr,Junior Manager)]

[Approved by karls.jap,3/23/2021 1:38:29


PM,Karls Nayoan Jap Karls Nayoan Jap
(Corporate,CM,SR MGR DIGITAL,Senior
Manager)]

[Approved by [email protected]
(Approval by Email),3/23/2021 1:57:48 PM,Axton
Salim(Corporate,CM,DIREKTUR ISM,Direksi A)]
,[Approved by [email protected]
(Approval by Email),3/23/2021 1:57:49 PM,Sheila
Brojonegoro(Corporate,MC,ASSISTANT TO
BOD,Middle Manager)]

[Approved by viky.sehary,3/23/2021 2:31:41


PM,Viky Sehary(Corporate,IT,SPV CORPORATE
PORTAL DEVELOPER,Supervisor (NI))]

[Approved by peter.layar,3/24/2021 8:20:17


AM,Peter Layar(Corporate,IT,SR MGR NON SAP
& TECH. DEV. & DELIVERY,Senior Manager)]

[Approved by eddy.tanuwidjaja,3/24/2021
10:32:12 AM,Eddy Tanuwidjaja(Corporate,IT,SR
MGR IT INFRASTRUCTURE,Senior Manager)]

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