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Haier Job Sheet

This document is a job sheet for a customer care visit regarding a Haier product. It contains the contact information for the customer V Sukumar V, information about the product such as the model number and serial number. It describes the customer complaint that the product was found broken on powering on. The technician observed that the product was defective from the manufacturer. It also includes details of the technician assigned, the service provided, and signatures from the service center.

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gokilam sukumar
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845 views1 page

Haier Job Sheet

This document is a job sheet for a customer care visit regarding a Haier product. It contains the contact information for the customer V Sukumar V, information about the product such as the model number and serial number. It describes the customer complaint that the product was found broken on powering on. The technician observed that the product was defective from the manufacturer. It also includes details of the technician assigned, the service provided, and signatures from the service center.

Uploaded by

gokilam sukumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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JOB SHEET

CUSTOMER CARE
Haie, I MD20240122000279
I Sai Electronics-Madurai
9500246177

TOLL FREE - 24x7 : 1-800-419-9999 1-800-102-9999 WHATSAPP: 855-304-9999


I 22-01-24 14:54

Contact Information

Contact V Sukumar V Locality Palani


SN:
I
Product Information
Sukumar

Mobile Phone 9367745689 City Dindigul Product DHlVNF0000l Model No 65E9

Alternative 9944058649 State Tamil Nadu Serial No DH1VNF0000167P4RS28C


Phone

Mileage PIN 624601 DOP 17-01-24

Promised 23-01-24 Country India Warranty


Date/Time

Address: Plot No 2235 VIP Atlantis KG ValasuKothaimangalam Village AMC No AMC Type
Palani Dindigul District

Dealer AMC Expiry Date New Product Yes

Customer Complaint SR Details

Installation & Demo Reqest Symptom Code Defect Parts Code

Defect Code Repair Code

Service Type Service Class

SC Remark& (Technician Observation) Part Consumption Details

S.No Part No Part Name Defective Serial No Rate Qty Price


Product Found Broken While power on So E-Com Defective process
Flipkart _ PDI REPORT _ MD20240122000279 Mail sent to concern 1
depatment. call rejected
2

Technician Details/Remarks Invoice Details

Engineer Name Chellachamy P Date Parts Cost Others

Engineer Code HGINV03220 Time of Job Labor Cost VAT


Completion

Engineer One Stop Factory Transport Cost


Signature Service. Whether
customer has
second Haier HA/CE
Product

SC/SF Name Whether technician Service Tax Net Total


did the One-Stop
factory service for
SC/SF Signature Customer HA/CE? ESTIMATE ACTUAL

Satisfaction Code Customer Remarks (Signature)

Customer Visit Details

SI No Visit Engineer Date In Time Out Time Wrong Door Part Estimated NRP W/S OK Remarks Rate
Detail Name Address Lock Pending Approval Repair
Waiting

Please insist on Cash Receipts before making any payments

HAIER APPLIANCES INDIA PRIVATE LIMITED


*Date Format: 24-01-2024

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