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HouseKeeping Cycle

The room status cycle in hotel housekeeping involves a specific order of room statuses based on a room's readiness for new occupancy. A room's status indicates whether it is occupied, cleaned, and available for sale. Both housekeeping and the front desk must coordinate to reconcile room statuses and ensure rooms are properly designated as occupied, cleaned, inspected, and made available. Common room statuses include vacant/inspected, vacant/ready, occupied/clean, occupied/dirty, vacated/dirty, and vacant/clean.

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326 views2 pages

HouseKeeping Cycle

The room status cycle in hotel housekeeping involves a specific order of room statuses based on a room's readiness for new occupancy. A room's status indicates whether it is occupied, cleaned, and available for sale. Both housekeeping and the front desk must coordinate to reconcile room statuses and ensure rooms are properly designated as occupied, cleaned, inspected, and made available. Common room statuses include vacant/inspected, vacant/ready, occupied/clean, occupied/dirty, vacated/dirty, and vacant/clean.

Uploaded by

Simon Elly
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Room Status Cycle in Hotel Housekeeping

The room status change is a particular order and can be thought of as the “life
cycle” of a guest room. The status of a guest room is determined by its “readiness”
for new occupancy. Therefore, a hotel must know its current state of occupancy
and cleanliness at any given point of time. When determining a room’s state of
occupancy and state of both occupancy and cleanliness information.

Room status reconciliation is defined as ensuring that rooms are properly


designated by their current status, and assigned new status as it changes.
Both housekeeping and the front deskmaintain room status. Each coordinates with
the other to make sure that rooms are assigned, cleaned, and assigned again to
maximize room revenue while avoiding a missed assignment.

Vacant / Inspected (V/I)


Available for sale. A “V/ I” room status is used when a Vacant Ready room is
inspected by the housekeeping supervisor or executive housekeeper. Normally, this
status is used in a full service or five-star hotel operations.

Vacant / Ready (V/R)


Available for sale. A “V/ R” room status is the only status a room can be sold in.

Occupied / Clean (O/C)


Guest currently occupies the room, and the room has been serviced by
housekeeping. Typically, there is no inspection for rooms cleaned during the length
of an individual guest’s stay. The expectation is that all rooms are cleaned well, but
an occupied room is generally easier to clean than one from which the guest
has checked out.

Occupied / Dirty (O/D)


Guest currently occupies the room, the night has passed, but the room has not yet
been serviced by housekeeping.

Vacated / Dirty (V/D)


A “V/ M” room has been taken out of inventory for some reason. This is the code
assigned to out – of – order rooms.

A guest checked out, not serviced by housekeeping yet. “V/ D” codes take top
priority in housekeeping as they must be readied for resale.

Vacant / Clean (V/C)


Cleaned room, not yet inspected. All sleeping rooms are cleaned by a housekeeper
and then inspected by a supervisor or manager to ensure it is ready for sale.
These inspectors then change the code from “V/ C” to “V/ R”.

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