Quality Manager CV

CURRICULUM VITAE
ARUN.K
MBA Hospital Administration and Management, BSc (N)
Medical Law course (Pursuing), Ministry of education, Government of India
 Mobile: +91-9947711158, +91-9030842042
 Email ID: [email protected]
 https://www.linkedin.com/in/arun-k-thadathil
CAREER OBJECTIVE:
To contribute as a leader to the organization's growth by effectively achieving set targets, while continuously
learning and enhancing professional skills. Seeking a challenging role in a dynamic healthcare setting for career
growth.
Summary:
Results-oriented healthcare professional with 14+ years of experience in hospital administration, quality
management, infection control, and Nursing. Possesses demonstrably strong leadership skills, having
successfully steered over six NABH audits throughout my career. Proven ability to implement quality
improvement initiatives, ensuring patient safety and satisfaction. Skilled in team building, communication, and
data analysis. Seeking a challenging role in a dynamic healthcare setting to leverage expertise and contribute to
organizational excellence.
Professional Experience:
Head – Quality, AL Madeena Institute of Medical Sciences Pvt. Ltd. (May 2022 – Present) (NABH-
accredited)
 Led the successful implementation and accreditation of NABH 5th Edition standards in, ensuring the
institution met all compliance requirements.
 Achieved minimal non-compliance during the 2022 NABH audit, demonstrating a strong commitment to
quality standards.
 Developed and implemented comprehensive quality and operational management systems, streamlining
processes and optimizing performance.
 Conducted regular internal audits and assessments, proactively identifying areas for improvement and
initiating corrective actions.
 Monitored and analyzed key performance indicators (KPIs) related to patient safety, quality, and infection
control, implementing data-driven strategies to achieve operational excellence.
 Provided leadership and training to staff on quality improvement initiatives, infection control protocols,
and evidence-based clinical practices, fostering a culture of continuous learning and improvement.
 Ensured compliance with all relevant healthcare regulations and licensing requirements through
meticulous documentation and record-keeping.
Manager - Quality, Vadamalayan Hospitals Pvt. Ltd., Madurai, Tamil Nadu (October 2019 - May 2022)
(NABH-accredited)
 Maintained NABH full accreditation throughout my tenure, ensuring continuous compliance with
rigorous quality standards.
 Achieved minimal non-compliance during the 2021 NABH audit, demonstrating a strong commitment to
quality improvement.
 Streamlined quality and operational management processes, resulting in increase in operational efficiency
and improvement in patient satisfaction scores.
 Implemented cost-saving initiatives that generated rupees in savings without compromising patient safety
or quality standards.
 Collaborated effectively with department heads and staff to foster a culture of continuous quality
improvement, leading to a increase in staff participation in quality improvement initiatives.
In-charge - Quality & Infection Control, VIMS Hospitals, Salem (NABH) (June 2016 - October 2019)
 Led the quality and infection control department, ensuring compliance with NABH standards.
 Conducted regular audits and assessments, identifying areas for improvement and implementing
corrective actions.
 Developed and implemented quality improvement initiatives, resulting in reduction in hospital-acquired
infections.
 Provided training and education to staff on quality and infection control protocols.
 Collaborated with other departments to ensure patient safety and satisfaction.
In-charge - Quality & Infection Control, Kamineni Hospitals, Hyderabad (NABH) (April 2012 - December
2014)
 Managed the quality and infection control department, maintaining NABH accreditation.
 Implemented infection control measures, leading to decrease in healthcare-associated infections (quantify
whenever possible).
 Developed and conducted staff training programs on quality improvement methodologies.
 Monitored key performance indicators related to patient safety and quality.
 Contributed to continuous quality improvement initiatives within the hospital.
Shift In-charge Nurse & Promoted as Quality Linked Nurse, Aware Global Hospital, Hyderabad
(NABH) (September 2009 - March 2012)
 Oversaw nursing activities on assigned shifts, ensuring patient safety and satisfaction.
 Promoted to Quality Linked Nurse, responsible for implementing quality improvement initiatives within
the nursing department.
 Participated in infection control programs and patient safety initiatives.
 Demonstrated leadership and teamwork skills in a fast-paced environment.
Staff Nurse, SHK Hospitals, Hyderabad (September 2008 - September 2009)
 Provided direct patient care, adhering to nursing protocols and best practices.
 Maintained accurate documentation and communicated effectively with patients and colleagues.
 Developed clinical skills and knowledge through ongoing learning and development.
Awards:
 Best HOD Award, AL Madeena Institute of Medical Sciences Pvt. Ltd. (2022)
 Contribution towards NABH Certification Award, VIMS Hospital (2019)
 Best In Charge Award, Kamineni Hospitals, Hyderabad (2013)
Certifications and Training:
 Certified Patient Safety Officer CAHO – 2024

 Certified Course Program of Implementation (POI) NABH 5th Edition - 2023
 Certified Course Program of Implementation NABL - 2023
 Certified Course Program of Clinical Audit – CAHO – 2023
 National Certificate Course in Hospital Infection and Prevention – Hyderabad University – 2018
 Certified Professional Member for Hospital Infection Control - CAHO – 2017
 Documentation Requirement for Patient Safety and Quality Improvement - NABH, Delhi - 2016
Academic Qualifications:
 Medical Law course (Pursuing), Ministry of education, Government of India

 MBA Hospital Management, Bharathiar University, Tamilnadu (2016)
 BSc Nursing, Rajiv Gandhi University, Bangalore (2012)
 Diploma Nursing, Karnataka Nursing Council (2008)
Managerial Skills:
 Leading and motivating teams to achieve organizational goals.

 Developing and implementing quality management systems and improvement initiatives.
 Analyzing data and identifying areas for improvement.
 Effective communication and interpersonal skills.
 Strong problem-solving and decision-making abilities.
 Proficient in Microsoft Office Suite and hospital information systems.
Leadership Roles:
 Internal Auditing Team Leader: Led a team responsible for ensuring compliance with organizational
policies and regulations, contributing to robust risk management.
 Safety and Facility Audit Team Leader: Spearheaded safety and facility audits, identifying and mitigating
potential hazards to create a safe environment for patients and staff.
 Incident Management Team Leader: Directed the response to critical incidents, ensuring effective
resolution and minimizing impact on patients, staff, and operations.
Teamwork & Committee Involvement:
 Hospital Disaster Recovery Team Member: Contributed to developing and implementing emergency
response plans for various disaster scenarios.
 Committee Member (Hospital Infection Control, Safety, Code Blue, Blood Bank, Credential &
Privileging, Medical Audit, and Mortality Audit): Actively participated in various
committees, collaborating with diverse stakeholders to improve patient safety, quality, and compliance.
 Convener of Quality Assurance Committee: Facilitated discussions and initiatives to identify and address
quality improvement opportunities, enhancing patient care and service delivery.
Languages Known: Malayalam, Tamil, Telugu, Kannada, Hindi, and English

DECLARATION:
I hereby declare that the above furnished information is true to the best of my knowledge and belief.
Place: Kottakkal Yours Sincerely

Date: 05-02-2024 (ARUN.K)

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CURRICULUM VITAE

Staff Nurse, SHK Hospitals, Hyderabad (September 2008 - September 2009)

Certifications and Training:

 Certified Patient Safety Officer CAHO – 2024

 Medical Law course (Pursuing), Ministry of education, Government of India

 Leading and motivating teams to achieve organizational goals.

Teamwork & Committee Involvement:

Languages Known: Malayalam, Tamil, Telugu, Kannada, Hindi, and English

Place: Kottakkal Yours Sincerely

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