Faculty: Computers and Informatics Final Exam Date: 2021

Class Year: 2020/2021 Model 1 Time Allowed: 180 min.

Q1 (45 Points) True or False - select ” A” for True , “B” for false .
1. The Cloud Reference Model is an abstract model that characterize and standardizes the functions of cloud environment by
portioning them into seven layers.

2. While building a cloud infrastructure, consumers must consider challenges associated with software (application and operating
system) licenses. It is important to asses these challenges at an early stage.

3. Sometimes providers may impose restrictions or burdensome penalties for migrating to another provider, causing lock-in.
including an appropriate exit clause in the SLA can prevent vendor lock-in due to restrictions and penalties.

4. The account manager is responsible for managing consumers’ expectations of product offerings and serves as key interface
between clients and IT staff.

5. The service provider aggregates all types of costs (both CAPEX and OPEX) down to the service element level of granularity by
mapping the elements to the relevant cloud services.

6. A cloud ready converged infrastructure solution provides a modular design that combines compute, storage, network,
virtualization, and management components into a single package.

7. Before building a cloud, organizations must identify which deployment option is appropriate for them. There are two
deployment options for building a cloud infrastructure and they are Hybrid deployment option and Forklift deployment option.

8. Service portfolio management enables cloud administrators to manage cloud infrastructure and services.

9. Service operation management tasks include handling of infrastructure configuration, resource provisioning, problem
resolution, capacity, availability, and compliance conformance.

10. The virtualization software enables this automated arrangement, coordination, and management of the tasks. This helps to
group and sequence tasks with dependencies among them into a single, automated workflow.

11. Control layer can be deployed either on the virtual layer or on the physical layer.

12. ]Reactive measures include activities, tasks, and processes such as business impact analysis, risk assessment, and technology
solutions deployment (such as backup and replication).

13. The BC cross-layer function of a cloud infrastructure enables a business to ensure the availability of services in line with the
Service Level Agreement (SLA).

14. One goal of reference model is: Conveys fundamental principles and basic functionality of a system it represents.

15. Workflow refers to a series of inter-related tasks that perform a business operation.

16. While developing a test strategy, the providers in collaboration with the consumers must consider defining roles and
responsibilities of the personnel involved in test and quality assurance (QA) process.

17. A distributed model of governance proposes separate governance bodies for each business unit. These governance bodies
function autonomously and are not controlled by any common governance system.

18. In an integrated best-of-breed cloud infrastructure components solution, organizations have the flexibility to use and integrate
the infrastructure components from different vendors.

19. Security cross-layer function specifies the adoption of administrative and technical mechanism that can mitigate or minimize
security threats and provide a secure cloud environment.

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20. Service portfolio management encompasses the set of business-related services that: Establish budgeting and pricing

21. Cloud consumer or “consumer” is an individual or an organization that provides the service.

22. Cloud is the collection of hardware and software that are provided as services to consumers.

23. In Application development and testing, Organizations may host mission-critical applications on a private cloud, while less
critical applications are hosted on a public cloud.

24. An organization may migrate standard packaged applications, such as email and collaboration software out of the private cloud
to a public cloud. This frees up existing resources for higher value projects and applications.

25. Cloud bursting allows consumers to temporarily obtain public cloud resources in a convenient and cost-effective manner, and
to enjoy a greater elasticity than their own infrastructure would permit.

26. Unlike an on-premise community cloud, the participant organizations couldn’t save on the up-front costs of IT resources in case
of an externally-hosted community cloud.

27. In the externally-hosted community cloud model, the participant organizations of the community outsource the
implementation of the community cloud to an external cloud service provider.

28. In the public cloud model, there may be multiple tenants (consumers) who share common cloud resources. T

29. In the cloud service arbitrage approach, the cloud broker has a degree of flexibility and adaptable choices while providing
services to the consumers.

30. In the cloud service arbitrage approach, the consumers gain the flexibility to choose between multiple similar services.

31. In Cloud service intermediation, a cloud broker enhances a given service by improving some specific capability and providing
value-added services to cloud consumers.

32. CSB is provided by a cloud provider—an entity that manages the use, performance and delivery of cloud services, and
negotiates relationships between cloud providers and cloud consumers.

33. Cloud computing enables collaboration between disparate groups of people by allowing them to share resources and
information and access them simultaneously from any location.

34. Flexible scaling In cloud computing means that applications and data reside centrally and are accessed from anywhere over a
network from any device, such as desktop, mobile, thin client, and so on.

35. Cloud computing provides the capability to provision IT resources quickly and at any time, thereby considerably reducing the
time required to deploy new applications and services , this benefit is called business agility.

36. Rapid elasticity service enables the consumers to order cloud services in a simple and flexible manner.

37. The three cross-layer functions are business continuity, security, and service layers.

38. A key function of physical layer is to execute the request generated from the virtualization layer or control layer.

39. A Key function of physical layer is to abstract physical resources as and makes them appear as virtual resources.

40. When a consumer selects a service from the service catalog, an associated workflow in the orchestration layer is triggered.

41. A potential area of concern integrating best-of-breed cloud infrastructure components solutions is the lack of flexibility to use
infrastructure components from different vendors.

42. The providers in collaboration with the consumers must consider Identifying the tools required to perform test management.

43. In the hybrid migration strategy, the application and all of its related components are migrated to the cloud at once.

44. Cloud vendor lock-in refers to a situation where a provider is unable to move readily from the current vendor to another.

45. The SLA should include clauses related to the termination of the service by both the consumer and the provider.

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Q2 (45 Points) Select the correct answer, one Point for each part
46. In_________ Model, consumer could control only his applications and data.
(a) IaaS (b) PaaS (c) SaaS (d) DaaS
47. _______ executes requests generated by Virtualization and control layer.
(a) Physical layer (b) service layer (c) Virtual layer (d) Network layer
48. Which is not a cause of vendor lock in?
(a) High Migration cost (b) lack of Open Standards (c) Restriction or Penalties (d) Complexity
49. ______ should include an indication of how an unexpected incident will be handled and what actions will be taken.
(a) OVF (b) CSB (c) ROI (d) SLA
50. ______ defines how consumers need to pay for the consumed services
(a) CSB (b) Chargeback (c) SLA (d) Migration
51. In _______ , an application and its components are moved to cloud in parts.
(a) Hybrid migration (b) Forklift (c) Vendor Lock in (d) testing
52. Which point mustn’t be included in legal contracts?
(a) Data privacy (b) performance metrics (c) Restriction or Penalties (d) Difficulties
53. In ________ , a cloud broker combines multiple cloud services into one or more services, with exception that
services may vary.
(a) Service Aggregation (b) Service Arbitrage (c) Service Intermediation (d) Service Broker
54. In ______, an organization uses a private model for normal workloads, but optionally accesses a public cloud to
meet transient higher workload requirements.
(a) Private Cloud (b) Pay as You go (c) Cloud bursting (d) On-Premise
55. The use case, in which organizations may host mission-critical applications on private cloud, while less critical
applications are hosted on a public cloud, is called ___________.
(a) Web application hosting (b) Cloud bursting (c) packaged applications (d) Application development

56. __________ involves adding more components to an IT infrastructure, for example, adding a storage array to IT
infrastructure.
(a) Horizontal scaling (b) Vertical scaling (c) Hybrid Scaling (d) On-Premise scaling
57. One of the benefits of _____ is that consumers can adapt to variations in workloads and maintain required
performance levels.
(a) High availability (b) Rapid Elasticity (c) On-demand service (d) Business agility
58. One of the features of _____ is enabling fault tolerance.
(a) High availability (b) Rapid Elasticity (c) On-demand service (d) Business agility
59. One of the features of _____ is reducing time-to-market.
(a) High availability (b) Rapid Elasticity (c) On-demand service (d) Business agility
60. One of the features of _____ is reducing impact of downtime.
(a) High availability (b) Rapid Elasticity (c) Flexibility (d) Business continuity
61. One of the features of _____ is enabling sharing and simultaneous access of resources and information.
(a) Increased Collaboration (b) Rapid Elasticity (c) Business continuity (d) Business agility
62. One of the features of _____ , it intricacies of IT operations are hidden from end users.
(a) Business continuity (b) Increased Collaboration (c) Business agility (d) Masked Complexity
63. Which is not considered as a cross-layer in cloud computing reference model?
(a) Service layer (b) Orchestration layer (c) Control layer (d) Service Management layer
64. Which isn’t a function of control layer?
(a) Enable resource provisioning (b) Enable resource Configuration
(c) Execute requests generated by service layer (d) Execute requests generated by virtual layer
65. Which is considered as a function of orchestration layer?
(a) Provides workflows for executing automated tasks (b) Enables resource Configuration
(c) Enables customers to access services via portal (d) Stores information about cloud services in service catalog
66. The______ deployment option is used when an infrastructure doesn’t exist, organization has to build cloud from
scratch. (a) Greenfield (b) Brownfield (c) both a,b (d) None
67. In ______, an organization uses a private cloud for normal workloads, but optionally accesses a public cloud to meet
transient higher workload requirements.
(a) Community cloud (b) Cloud bursting (c) Web application hosting (d) Packaged applications
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68. In _______cloud, the cloud infrastructure is provisioned for exclusive use by a specific community of consumers.
(a) Special (b) Public (c) bursting (d) community
69. A ________cloud is a cloud infrastructure that is set up for the sole use by a group of organizations with common
goals or requirements (a) Hybrid (b) Public (c) bursting (d) community
70. A_______is composed of two or more individual clouds. (a) Hybrid (b) Public (c) bursting (d) community
71. In______community cloud, one or more participant organizations provide cloud services that are consumed by the
community. (a) an on premise (b) Public (c) bursting (d) externally-hosted
72. In ____, a cloud broker enhances a given service by improving some specific capability and providing value-added
services to cloud consumers.
(a) Service Intermediation (b) Service Aggregation (c) Service Arbitrage (d) service-hosted
73. In____, the cloud broker has a degree of flexibility and adaptable choices while providing services to the consumers
(a) Service Intermediation (b) Service Aggregation (c) Service Arbitrage (d) service-hosted
74. In ______ model, a provider hosts an application centrally in the cloud and offers it to multiple consumers for use as
a service. (a) PaaS (b) SaaS (c) IaaS (d) DaaS
75. In ______ model, consumers hire IT resources, such as computing systems, storage capacity, and network
bandwidth from a cloud service provider (a) PaaS (b) SaaS (c) IaaS (d) DaaS
76. A consumer can easily provision computing capabilities, such as server time or networked storage, as needed
automatically without requiring human interaction with each service provider, this benefit is called_____.
(a) On-demand self-service (b) Rapid elasticity (c) Broad network access (d) service-hosted
77. The ability for consumers to quickly request, receive, and later release as many resources as needed is called_____.
(a) On-demand self-service (b) Rapid elasticity (c) Broad network access (d) service-hosted
78. The ability to add resources to an IT infrastructure to suitably match the growth in workload and capacity
requirements is called______. (a) Flexibility (b) Scalability (c) Resource Pooling (d) Compatibility
79. ______ enables the consumers to order cloud services in a simple and flexible manner.
(a) On-demand self-service (b) Rapid elasticity (c) Broad network access (d) service-hosted
80. _______ is the collection of hardware and software resources that are provided as services to consumers
(a) Cloud Model (b) Cloud (c) Cloud Service (d) Cloud Provider
81. The______ layer specifies the entities that can operate at this layer such as service catalog and self-service portal
(a) Service management (b) Control (c) service (d) Virtual
82. The _____layer specifies the adoption of proactive and reactive measures that enable a business to mitigate the
impact of planned and unplanned downtime. (a) Service (b) Business continuity (c) Portal (d) Virtual

83. _______specifies processes that help an organization ensure that their acts are ethically correct and in accordance
with their risk appetite (the risk level an organization chooses to accept), internal policies, and external regulations.
(a) BC (b) SLA (c) CSB (d) GRC
84. ___performs market research, measures service adoption, collects information about competitors.
(a) Cloud designer (b) CSB (c) Service operation management (d) Service portfolio management

85. ______ provides a modular design that combines compute, storage, network, virtualization, and management
components into a single package. (a) GRC (b) CSB
(c) A cloud ready converged infrastructure solution (d) integrating best-of-breed cloud infrastructure components
86. ______ is the active distribution of decision-making rights and accountability among different stakeholders in an
organization. (a) GRC (b) Service portfolio management (c) Organization (d) Governance
87. _______ proposes separate governance bodies for each business unit.
(a) A centralized model (b) A hybrid Model (c) A distributed model (d) A federated model
88. _____maintains day-to-day contact to ensure that consumers ’needs are met.
(a) The Service Manager (b) The Account Manager (c) The Service Operations Manager (d) Cloud Broker
89. The number of Cross layer in Cloud Reference Model is _____. (a) 3 (b) 5 (c) 7 (d) 8
90. Consumers commit up-front on the required cloud resources for the committed period such as one year or three
years is related to _______ model.
(a) Subscription by time (b) Fixed cost or pre-pay (c) User-based (d) Pay-as-you-go

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