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Assignment 2 - Statistical Process Control

The document contains data from 25 samples of 500 problems each, recording the number of problems in each sample. It calculates statistics including the sample means, overall mean, and lower and upper control limits. It then presents this data in a p-chart to examine variability. A second table shows response time data for a service area each month, calculating statistics and control charts to examine process capability over time.

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kjoel.ngugi
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55 views

Assignment 2 - Statistical Process Control

The document contains data from 25 samples of 500 problems each, recording the number of problems in each sample. It calculates statistics including the sample means, overall mean, and lower and upper control limits. It then presents this data in a p-chart to examine variability. A second table shows response time data for a service area each month, calculating statistics and control charts to examine process capability over time.

Uploaded by

kjoel.ngugi
Copyright
© © All Rights Reserved
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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Sample (k)Number of Problems Orders Sample Size p p̄ LCL (3σ) UCL (3σ)

1 14 500 0.028 0.04016 0.013819 0.066501


2 22 500 0.044 0.04016 0.013819 0.066501
3 36 500 0.072 0.04016 0.013819 0.066501
4 17 500 0.034 0.04016 0.013819 0.066501
5 25 500 0.05 0.04016 0.013819 0.066501
6 41 500 0.082 0.04016 0.013819 0.066501
7 18 500 0.036 0.04016 0.013819 0.066501
8 19 500 0.038 0.04016 0.013819 0.066501
9 27 500 0.054 0.04016 0.013819 0.066501
10 28 500 0.056 0.04016 0.013819 0.066501
11 38 500 0.076 0.04016 0.013819 0.066501
12 24 500 0.048 0.04016 0.013819 0.066501
13 15 500 0.03 0.04016 0.013819 0.066501
14 12 500 0.024 0.04016 0.013819 0.066501
15 10 500 0.02 0.04016 0.013819 0.066501
16 16 500 0.032 0.04016 0.013819 0.066501
17 9 500 0.018 0.04016 0.013819 0.066501
18 20 500 0.04 0.04016 0.013819 0.066501
19 18 500 0.036 0.04016 0.013819 0.066501
20 12 500 0.024 0.04016 0.013819 0.066501
21 16 500 0.032 0.04016 0.013819 0.066501
22 11 500 0.022 0.04016 0.013819 0.066501
23 30 500 0.06 0.04016 0.013819 0.066501
24 6 500 0.012 0.04016 0.013819 0.066501
25 18 500 0.036 0.04016 0.013819 0.066501
502 12500

n 500
p-bar 0.04016
q-bar 0.95984
LCL 0.0138189837
UCL 0.0665010163
p-Chart
0.09
0.08
0.07
0.06
0.05
0.04
0.03
0.02
0.01
0
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25

p p̄ LCL (3σ) UCL (3σ)


Day Late Deliveries Mean LCL (3σ) UCL (3σ)
1 6 13.25 -0.267532 26.767532
2 15 13.25 -0.267532 26.767532
3 16 13.25 -0.267532 26.767532
4 8 13.25 -0.267532 26.767532 Control Ch
5 19 13.25 -0.267532 26.767532
30
6 12 13.25 -0.267532 26.767532
7 10 13.25 -0.267532 26.767532 25

8 14 13.25 -0.267532 26.767532

Measurements
20
9 10 13.25 -0.267532 26.767532 15
10 9 13.25 -0.267532 26.767532
10
11 6 13.25 -0.267532 26.767532
12 12 13.25 -0.267532 26.767532 5

13 15 13.25 -0.267532 26.767532 0


1 2 3 4 5 6 7 8 9 10
14 11 13.25 -0.267532 26.767532 -5
15 15 13.25 -0.267532 26.767532
Date
16 18 13.25 -0.267532 26.767532
17 15 13.25 -0.267532 26.767532
18 12 13.25 -0.267532 26.767532
19 19 13.25 -0.267532 26.767532
20 23 13.25 -0.267532 26.767532

Mean 13.25
Std Dev 4.505844158
Control Chart

4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

Date
Month Response Times (mins) X-Bar R
1 8.6 4.5 6.2 5.7 10.1 11.5 7.766667 7
2 10 8.9 7.3 8.1 6.4 8.6 8.216667 3.6
3 5.3 9.4 10.2 10.2 5.8 7.8 8.116667 4.9
4 6.1 11.5 9.3 9.4 9.6 8.5 9.066667 5.4
5 12.4 8.3 12.4 10.1 8.4 6.4 9.666667 6
6 9.7 10.4 7.5 8.5 12 7.6 9.283333 4.5
7 6.5 5.9 5.6 7.7 9.1 8.8 7.266667 3.5
8 15.6 6.6 10.6 11.5 7.5 10.6 10.4 9
9 12.5 3.6 8.5 6.4 9.6 9.1 8.283333 8.9
10 9.3 7.4 9.9 10.4 14.3 11.9 10.53333 6.9
11 14.5 8.6 9.3 5.3 10.6 11.8 10.01667 9.2
12 10.3 9.6 11.2 7.5 6.9 8.1 8.933333 4.3

X2_Bar 8.9625
R Bar 6.1 X Bar Chart
14
A2 0.483
12

UCL X-bar 11.9088 10


LCL X-bar 6.0162 8

6
D3 0
4
D4 2.004
2
UCL R 12.2244 0
LCL R 0 1 2 3 4 5 6 7 8 9 10 11 12

X-Bar UCL Xbar LCL Xbar X2 Bar

Capability of service area ranges between 2 and 12 minutes, which meets the goals of ABC Superstore
X-Bar Chart R Chart
UCL XbarLCL Xbar X2 Bar UCL R LCL R X2 R
11.9088 6.0162 8.9625 0 12.2244 6.1
11.9088 6.0162 8.9625 0 12.2244 6.1
11.9088 6.0162 8.9625 0 12.2244 6.1
11.9088 6.0162 8.9625 0 12.2244 6.1
11.9088 6.0162 8.9625 0 12.2244 6.1
11.9088 6.0162 8.9625 0 12.2244 6.1
11.9088 6.0162 8.9625 0 12.2244 6.1
11.9088 6.0162 8.9625 0 12.2244 6.1
11.9088 6.0162 8.9625 0 12.2244 6.1
11.9088 6.0162 8.9625 0 12.2244 6.1
11.9088 6.0162 8.9625 0 12.2244 6.1
11.9088 6.0162 8.9625 0 12.2244 6.1

R Chart
14

12

10

0
9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12

r X2 Bar R UCL R LCL R X2 R

ls of ABC Superstore
UTL 2.9 Cp 0.019

LTL 1.7 Cpk 0.029767

σ 0.095

Mean 1.96

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