SUN2000 - (12K-25K) - MB0 Series User Manual

SUN2000-(12K-25K)-MB0 Series
User Manual
Issue 04
Date 2023-11-02
HUAWEI DIGITAL POWER TECHNOLOGIES CO., LTD.

Copyright © Huawei Digital Power Technologies Co., Ltd. 2023. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Digital Power Technologies Co., Ltd.
Trademarks and Permissions
and other Huawei trademarks are the property of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei
Digital Power Technologies Co., Ltd. and the customer. All or part of the products, services and features
described in this document may not be within the purchase scope or the usage scope. Unless otherwise
specified in the contract, all statements, information, and recommendations in this document are
provided "AS IS" without warranties, guarantees or representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.
Huawei Digital Power Technologies Co., Ltd.

Address: Huawei Digital Power Antuoshan Headquarters
Futian, Shenzhen 518043
People's Republic of China
Website: https://digitalpower.huawei.com
Issue 04 (2023-11-02) Copyright © Huawei Digital Power Technologies Co., Ltd. i

User Manual About This Document
About This Document
Purpose
This document describes the following inverter models (also referred to as
SUN2000) in terms of the safety precautions, product introduction, installation,
electrical connections, power-on and commissioning, maintenance, and technical
specifications. Read this document carefully before installing and operating the
SUN2000.
● SUN2000-12K-MB0
● SUN2000-15K-MB0
● SUN2000-17K-MB0
● SUN2000-20K-MB0
● SUN2000-25K-MB0
● SUN2000-15K-MB0-ZH
Intended Audience
This document is intended for:
● Installers
● Users
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol Description
Indicates a hazard with a high level of risk which, if not

avoided, will result in death or serious injury.
Issue 04 (2023-11-02) Copyright © Huawei Digital Power Technologies Co., Ltd. ii

Symbol Description
Indicates a hazard with a medium level of risk which, if not

avoided, could result in death or serious injury.
Indicates a hazard with a low level of risk which, if not

avoided, could result in minor or moderate injury.
Indicates a potentially hazardous situation which, if not

avoided, could result in equipment damage, data loss,
performance deterioration, or unanticipated results.
NOTICE is used to address practices not related to personal
injury.
Supplements the important information in the main text.

NOTE is used to address information not related to personal
injury, equipment damage, and environment deterioration.
Change History
Changes between document issues are cumulative. The latest document issue
contains all the changes made in earlier issues.
Issue 04 (2023-11-02)
● Updated 5.2 Connecting a PE Cable.
● Updated 5.3 Connecting an AC Output Power Cable.
● Updated 5.4 Connecting DC Input Power Cables.
Issue 03 (2023-08-31)
Updated 2.2 Networking Application.
Updated 5.1 Preparing Cables.
Updated 5.6 Connecting Signal Cables.
Added 5.6.3 Connecting RS485 Communications Cables (EMMA).
Added 5.6.5 Connecting RS485 Communications Cables (EMMA and Battery).
Updated 7.2.3 Deploying a New Plant.
Updated 7.3.1 Setting Common Parameters.
Updated 8.1 Routine Maintenance.
Added C Connecting to the EMMA.
Added F Baud Rate Negotiation.
Added G Contact Information.
Added H Digital Power Customer Service.
Issue 04 (2023-11-02) Copyright © Huawei Digital Power Technologies Co., Ltd. iii
Updated I Certificate Management and Maintenance.
Issue 02 (2023-06-30)
Updated 2.2 Networking Application.
Updated 2.4 Working Modes.
Updated 7.1 Powering On the Inverter.
Updated 7.2.2 (Optional) Registering an Installer Account.
Updated 7.2.3 Deploying a New Plant.
Updated B Connecting to the Inverter.
Updated 7.4 Viewing the Plant Creation Status.
Added 5.5 (Optional) Connecting Battery Cables.
Added 5.6.4 Connecting RS485 Communications Cables (Power Meter and
Battery).
Added 7.5 SmartLogger Networking Scenario.
Issue 01 (2023-04-30)
This issue is used for first office application (FOA).
Issue 04 (2023-11-02) Copyright © Huawei Digital Power Technologies Co., Ltd. iv

User Manual Contents
Contents
About This Document................................................................................................................ ii

1 Safety Information.................................................................................................................. 1
1.1 Personal Safety.........................................................................................................................................................................2
1.2 Electrical Safety........................................................................................................................................................................ 4
1.3 Environment Requirements................................................................................................................................................. 6
1.4 Mechanical Safety................................................................................................................................................................... 8
2 Overview................................................................................................................................. 13
2.1 Model Number Description............................................................................................................................................... 13
2.2 Networking Application...................................................................................................................................................... 14
2.3 Appearance............................................................................................................................................................................. 18
2.4 Working Modes..................................................................................................................................................................... 20
2.5 Label Description.................................................................................................................................................................. 21
3 Storage Requirements..........................................................................................................24
4 Installation..............................................................................................................................25
4.1 Installation Modes................................................................................................................................................................ 25
4.2 Installation Requirements.................................................................................................................................................. 25
4.2.1 Site Selection Requirements.......................................................................................................................................... 25
4.2.2 Clearance Requirements................................................................................................................................................. 26
4.2.3 Angle Requirements......................................................................................................................................................... 27
4.3 Tools.......................................................................................................................................................................................... 28
4.4 Checking Before Installation............................................................................................................................................. 30
4.5 Moving an Inverter............................................................................................................................................................... 30
4.6 Installing an Inverter (Wall Mounting)......................................................................................................................... 31
4.7 Installing an Inverter (Support Mounting).................................................................................................................. 33
5 Electrical Connections.......................................................................................................... 35
5.1 Preparing Cables................................................................................................................................................................... 36
5.2 Connecting a PE Cable........................................................................................................................................................ 39
5.3 Connecting an AC Output Power Cable........................................................................................................................ 41
5.4 Connecting DC Input Power Cables................................................................................................................................45
5.5 (Optional) Connecting Battery Cables.......................................................................................................................... 49
5.6 Connecting Signal Cables................................................................................................................................................... 51
Issue 04 (2023-11-02) Copyright © Huawei Digital Power Technologies Co., Ltd. v

5.6.1 Connecting the RS485 Communications Cable (Inverter Cascading)............................................................. 54

5.6.2 Connecting RS485 Communications Cables (Power Meter).............................................................................. 55
5.6.3 Connecting RS485 Communications Cables (EMMA).......................................................................................... 62
5.6.4 Connecting RS485 Communications Cables (Power Meter and Battery)...................................................... 63
5.6.5 Connecting RS485 Communications Cables (EMMA and Battery).................................................................. 64
5.6.6 Connecting the Rapid shutdown signal cable......................................................................................................... 65
5.6.7 Connecting the Power Grid Scheduling Signal Cable........................................................................................... 66
5.6.8 Connecting NS Protection Signal Cables................................................................................................................... 68
5.7 (Optional) Installing the Smart Dongle and Anti-theft Components................................................................ 70
6 Check Before Power-On....................................................................................................... 72

7 Power-On and Commissioning........................................................................................... 73
7.1 Powering On the Inverter.................................................................................................................................................. 73
7.2 Creating a Plant..................................................................................................................................................................... 78
7.2.1 Downloading the FusionSolar App.............................................................................................................................. 78
7.2.2 (Optional) Registering an Installer Account............................................................................................................ 79
7.2.3 Deploying a New Plant....................................................................................................................................................82
7.3 Commissioning Functions and Features....................................................................................................................... 84
7.3.1 Setting Common Parameters........................................................................................................................................ 84
7.3.2 (Optional) Setting the Physical Layout of the Smart PV Optimizers.............................................................. 85
7.3.3 AFCI........................................................................................................................................................................................ 86
7.4 Viewing the Plant Creation Status.................................................................................................................................. 88
7.5 SmartLogger Networking Scenario................................................................................................................................ 89
8 System Maintenance............................................................................................................ 90
8.1 Routine Maintenance.......................................................................................................................................................... 90
8.2 System Power-Off................................................................................................................................................................. 92
8.3 Troubleshooting..................................................................................................................................................................... 92
8.4 Replacing an Inverter........................................................................................................................................................ 104
8.5 Replacing a Fan................................................................................................................................................................... 105
8.6 Locating Insulation Resistance Faults..........................................................................................................................106
9 Technical Specifications.....................................................................................................109
9.1 SUN2000-(15K-25K)-MB0-ZH Technical Specifications........................................................................................ 109
9.2 SUN2000-(12K-25K)-MB0 Technical Specifications............................................................................................... 118
A Grid Codes............................................................................................................................ 126

B Connecting to the Inverter............................................................................................... 131
C Connecting to the EMMA..................................................................................................134
D Resetting Password............................................................................................................ 136
E Rapid Shutdown.................................................................................................................. 137
F Baud Rate Negotiation...................................................................................................... 139
Issue 04 (2023-11-02) Copyright © Huawei Digital Power Technologies Co., Ltd. vi

G Contact Information.......................................................................................................... 142

H Digital Power Customer Service..................................................................................... 144
I Certificate Management and Maintenance...................................................................145
I.1 Preconfigured Certificate Risk Disclaimer................................................................................................................... 145
I.2 Application Scenarios of Preconfigured Certificates................................................................................................ 146
J Acronyms and Abbreviations............................................................................................ 147
Issue 04 (2023-11-02) Copyright © Huawei Digital Power Technologies Co., Ltd. vii
User Manual 1 Safety Information
1 Safety Information
Statement
Before transporting, storing, installing, operating, using, and/or maintaining
the equipment, read this document, strictly follow the instructions provided
herein, and follow all the safety instructions on the equipment and in this
document. In this document, "equipment" refers to the products, software,
components, spare parts, and/or services related to this document; "the Company"
refers to the manufacturer (producer), seller, and/or service provider of the
equipment; "you" refers to the entity that transports, stores, installs, operates,
uses, and/or maintains the equipment.
The Danger, Warning, Caution, and Notice statements described in this

document do not cover all the safety precautions. You also need to comply with
relevant international, national, or regional standards and industry practices. The
Company shall not be liable for any consequences that may arise due to
violations of safety requirements or safety standards concerning the design,
production, and usage of the equipment.
The equipment shall be used in an environment that meets the design

specifications. Otherwise, the equipment may be faulty, malfunctioning, or
damaged, which is not covered under the warranty. The Company shall not be
liable for any property loss, personal injury, or even death caused thereby.
Comply with applicable laws, regulations, standards, and specifications during

transportation, storage, installation, operation, use, and maintenance.
Do not perform reverse engineering, decompilation, disassembly, adaptation,

implantation, or other derivative operations on the equipment software. Do not
study the internal implementation logic of the equipment, obtain the source code
of the equipment software, violate intellectual property rights, or disclose any of
the performance test results of the equipment software.
The Company shall not be liable for any of the following circumstances or
their consequences:
● The equipment is damaged due to force majeure such as earthquakes, floods,

volcanic eruptions, debris flows, lightning strikes, fires, wars, armed conflicts,
typhoons, hurricanes, tornadoes, and other extreme weather conditions.
● The equipment is operated beyond the conditions specified in this document.
Issue 04 (2023-11-02) Copyright © Huawei Digital Power Technologies Co., Ltd. 1

● The equipment is installed or used in environments that do not comply with

international, national, or regional standards.
● The equipment is installed or used by unqualified personnel.
● You fail to follow the operation instructions and safety precautions on the
product and in the document.
● You remove or modify the product or modify the software code without
authorization.
● You or a third party authorized by you cause the equipment damage during
transportation.
● The equipment is damaged due to storage conditions that do not meet the
requirements specified in the product document.
● You fail to prepare materials and tools that comply with local laws,
regulations, and related standards.
● The equipment is damaged due to your or a third party's negligence,
intentional breach, gross negligence, or improper operations, or other reasons
not related to the Company.
1.1 Personal Safety
DANGER
Ensure that power is off during installation. Do not install or remove a cable with
power on. Transient contact between the core of the cable and the conductor will
generate electric arcs or sparks, which may cause a fire or personal injury.
DANGER
Non-standard and improper operations on the energized equipment may cause

fire, electric shocks, or explosion, resulting in property damage, personal injury, or
even death.
DANGER
Before operations, remove conductive objects such as watches, bracelets, bangles,

rings, and necklaces to prevent electric shocks.
DANGER
During operations, use dedicated insulated tools to prevent electric shocks or short
circuits. The dielectric withstanding voltage level must comply with local laws,
regulations, standards, and specifications.

WARNING
During operations, wear personal protective equipment such as protective

clothing, insulated shoes, goggles, safety helmets, and insulated gloves.
Figure 1-1 Personal protective equipment
General Requirements
● Do not stop protective devices. Pay attention to the warnings, cautions, and
related precautionary measures in this document and on the equipment.
● If there is a likelihood of personal injury or equipment damage during
operations, immediately stop, report the case to the supervisor, and take
feasible protective measures.
● Do not power on the equipment before it is installed or confirmed by
professionals.
● Do not touch the power supply equipment directly or with conductors such as
damp objects. Before touching any conductor surface or terminal, measure
the voltage at the contact point to ensure that there is no risk of electric
shock.
● Do not touch operating equipment because the enclosure is hot.
● Do not touch a running fan with your hands, components, screws, tools, or
boards. Otherwise, personal injury or equipment damage may occur.
● In the case of a fire, immediately leave the building or the equipment area
and activate the fire alarm or call emergency services. Do not enter the
affected building or equipment area under any circumstances.
Personnel Requirements
● Only professionals and trained personnel are allowed to operate the
equipment.
– Professionals: personnel who are familiar with the working principles and
structure of the equipment, trained or experienced in equipment
operations and are clear of the sources and degree of various potential
hazards in equipment installation, operation, maintenance

– Trained personnel: personnel who are trained in technology and safety,

have required experience, are aware of possible hazards on themselves in
certain operations, and are able to take protective measures to minimize
the hazards on themselves and other people
● Personnel who plan to install or maintain the equipment must receive
adequate training, be able to correctly perform all operations, and understand
all necessary safety precautions and local relevant standards.
● Only qualified professionals or trained personnel are allowed to install,
operate, and maintain the equipment.
● Only qualified professionals are allowed to remove safety facilities and inspect
the equipment.
● Personnel who will perform special tasks such as electrical operations,
working at heights, and operations of special equipment must possess the
required local qualifications.
● Only authorized professionals are allowed to replace the equipment or
components (including software).
● Only personnel who need to work on the equipment are allowed to access
the equipment.
1.2 Electrical Safety
DANGER
Before connecting cables, ensure that the equipment is intact. Otherwise, electric
shocks or fire may occur.
DANGER
Non-standard and improper operations may result in fire or electric shocks.
DANGER
Prevent foreign matter from entering the equipment during operations. Otherwise,
equipment damage, load power derating, power failure, or personal injury may
occur.
WARNING
For the equipment that needs to be grounded, install the ground cable first when
installing the equipment and remove the ground cable last when removing the
equipment.

CAUTION
Do not route cables near the air intake or exhaust vents of the equipment.
● Follow the procedures described in the document for installation, operation,
and maintenance. Do not reconstruct or alter the equipment, add
components, or change the installation sequence without permission.
● Obtain approval from the national or local electric utility company before
connecting the equipment to the grid.
● Observe the power plant safety regulations, such as the operation and work
ticket mechanisms.
● Install temporary fences or warning ropes and hang "No Entry" signs around
the operation area to keep unauthorized personnel away from the area.
● Before installing or removing power cables, turn off the switches of the
equipment and its upstream and downstream switches.
● Before performing operations on the equipment, check that all tools meet the
requirements and record the tools. After the operations are complete, collect
all of the tools to prevent them from being left inside the equipment.
● Before installing power cables, check that cable labels are correct and cable
terminals are insulated.
● When installing the equipment, use a torque tool of a proper measurement
range to tighten the screws. When using a wrench to tighten the screws,
ensure that the wrench does not tilt and the torque error does not exceed
10% of the specified value.
● Ensure that bolts are tightened with a torque tool and marked in red and blue
after double-check. Installation personnel mark tightened bolts in blue.
Quality inspection personnel confirm that the bolts are tightened and then
mark them in red. (The marks must cross the edges of the bolts.)
● If the equipment has multiple inputs, disconnect all the inputs before
operating the equipment.
● Before maintaining a downstream electrical or power distribution device, turn
off the output switch on the power supply equipment.
● During equipment maintenance, attach "Do not switch on" labels near the
upstream and downstream switches or circuit breakers as well as warning
signs to prevent accidental connection. The equipment can be powered on
only after troubleshooting is complete.
● Do not open equipment panels.
● Check equipment connections periodically, ensuring that all screws are
securely tightened.
● Only qualified professionals can replace a damaged cable.
● Do not scrawl, damage, or block any labels or nameplates on the equipment.
Promptly replace labels that have worn out.

● Do not use solvents such as water, alcohol, or oil to clean electrical

components inside or outside of the equipment.
Grounding
● Ensure that the grounding impedance of the equipment complies with local
electrical standards.
● Ensure that the equipment is connected permanently to the protective
ground. Before operating the equipment, check its electrical connection to
ensure that it is reliably grounded.
● Do not work on the equipment in the absence of a properly installed ground
conductor.
● Do not damage the ground conductor.
Cabling Requirements
● When selecting, installing, and routing cables, follow local safety regulations
and rules.
● When routing power cables, ensure that there is no coiling or twisting. Do not
join or weld power cables. If necessary, use a longer cable.
● Ensure that all cables are properly connected and insulated, and meet
specifications.
● Ensure that the slots and holes for routing cables are free from sharp edges,
and that the positions where cables are routed through pipes or cable holes
are equipped with cushion materials to prevent the cables from being
damaged by sharp edges or burrs.
● Ensure that cables of the same type are bound together neatly and straight
and that the cable sheath is intact. When routing cables of different types,
ensure that they are away from each other without entanglement and
overlapping.
● Secure buried cables using cable supports and cable clips. Ensure that the
cables in the backfill area are in close contact with the ground to prevent
cable deformation or damage during backfilling.
● If the external conditions (such as the cable layout or ambient temperature)
change, verify the cable usage in accordance with the IEC-60364-5-52 or local
laws and regulations. For example, check that the current-carrying capacity
meets requirements.
● When routing cables, reserve at least 30 mm clearance between the cables
and heat-generating components or areas. This prevents deterioration or
damage to the cable insulation layer.
1.3 Environment Requirements
DANGER
Do not expose the equipment to flammable or explosive gas or smoke. Do not

perform any operation on the equipment in such environments.

DANGER
Do not store any flammable or explosive materials in the equipment area.
DANGER
Do not place the equipment near heat sources or fire sources, such as smoke,
candles, heaters, or other heating devices. Overheat may damage the equipment
or cause a fire.
WARNING
Install the equipment in an area far away from liquids. Do not install it under
areas prone to condensation, such as under water pipes and air exhaust vents, or
areas prone to water leakage, such as air conditioner vents, ventilation vents, or
feeder windows of the equipment room. Ensure that no liquid enters the
equipment to prevent faults or short circuits.
WARNING
To prevent damage or fire due to high temperature, ensure that the ventilation
vents or heat dissipation systems are not obstructed or covered by other objects
while the equipment is running.
● Ensure that the equipment is stored in a clean, dry, and well ventilated area
with proper temperature and humidity and is protected from dust and
condensation.
● Keep the installation and operating environments of the equipment within the
allowed ranges. Otherwise, its performance and safety will be compromised.
● Do not install, use, or operate outdoor equipment and cables (including but
not limited to moving equipment, operating equipment and cables, inserting
connectors to or removing connectors from signal ports connected to outdoor
facilities, working at heights, performing outdoor installation, and opening
doors) in harsh weather conditions such as lightning, rain, snow, and level 6
or stronger wind.
● Do not install the equipment in an environment with dust, smoke, volatile or
corrosive gases, infrared and other radiations, organic solvents, or salty air.
● Do not install the equipment in an environment with conductive metal or
magnetic dust.
● Do not install the equipment in an area conducive to the growth of
microorganisms such as fungus or mildew.
● Do not install the equipment in an area with strong vibration, noise, or
electromagnetic interference.

● Ensure that the site complies with local laws, regulations, and related
standards.
● Ensure that the ground in the installation environment is solid, free from
spongy or soft soil, and not prone to subsidence. The site must not be located
in a low-lying land prone to water or snow accumulation, and the horizontal
level of the site must be above the highest water level of that area in history.
● Do not install the equipment in a position that may be submerged in water.
● If the inverter is installed in a place with abundant vegetation, in addition to
routine weeding, harden the ground underneath the inverter using cement or
gravel (the area shall be greater than or equal to 3 m x 2.5 m).
● Do not install the equipment outdoors in salt-affected areas because it may
be corroded. A salt-affected area refers to the region within 500 m of the
coast or prone to sea breeze. Regions prone to sea breeze vary with weather
conditions (such as typhoons and monsoons) or terrains (such as dams and
hills).
● Before installation, operation, and maintenance, clean up any water, ice, snow,
or other foreign objects on the top of the equipment.
● When installing the equipment, ensure that the installation surface is solid
enough to bear the weight of the equipment.
● After installing the equipment, remove the packing materials such as cartons,
foam, plastics, and cable ties from the equipment area.
1.4 Mechanical Safety
WARNING
Ensure that all necessary tools are ready and inspected by a professional
organization. Do not use tools that have signs of scratches or fail to pass the
inspection or whose inspection validity period has expired. Ensure that the tools
are secure and not overloaded.
WARNING
Do not drill holes into the equipment. Doing so may affect the sealing
performance and electromagnetic containment of the equipment and damage
components or cables inside. Metal shavings from drilling may short-circuit boards
inside the equipment.
● Repaint any paint scratches caused during equipment transportation or
installation in a timely manner. Equipment with scratches must not be
exposed for an extended period of time.
● Do not perform operations such as arc welding and cutting on the equipment
without evaluation by the Company.

● Do not install other devices on the top of the equipment without evaluation
by the Company.
● When performing operations over the top of the equipment, take measures to
protect the equipment against damage.
● Use correct tools and operate them in the correct way.
Moving Heavy Objects

● Be cautious to prevent injury when moving heavy objects.
● If multiple persons need to move a heavy object together, determine the

manpower and work division with consideration of height and other
conditions to ensure that the weight is equally distributed.
● If two persons or more move a heavy object together, ensure that the object
is lifted and landed simultaneously and moved at a uniform pace under the
supervision of one person.
● Wear personal protective gears such as protective gloves and shoes when
manually moving the equipment.
● To move an object by hand, approach to the object, squat down, and then lift
the object gently and stably by the force of the legs instead of your back. Do
not lift it suddenly or turn your body around.
● Do not quickly lift a heavy object above your waist. Place the object on a
workbench that is half-waist high or any other appropriate place, adjust the
positions of your palms, and then lift it.
● Move a heavy object stably with balanced force at an even and low speed. Put
down the object stably and slowly to prevent any collision or drop from
scratching the surface of the equipment or damaging the components and
cables.
● When moving a heavy object, be aware of the workbench, slope, staircase,
and slippery places. When moving a heavy object through a door, ensure that
the door is wide enough to move the object and avoid bumping or injury.
● When transferring a heavy object, move your feet instead of turning your
waist around. When lifting and transferring a heavy object, ensure that your
feet point to the target direction of movement.
● When transporting the equipment using a pallet truck or forklift, ensure that
the tynes are properly positioned so that the equipment does not topple.
Before moving the equipment, secure it to the pallet truck or forklift using
ropes. When moving the equipment, assign dedicated personnel to take care
of it.
● Choose sea, roads in good conditions, or airplanes for transportation. Do not
transport the equipment by railway. Avoid tilt or jolt during transportation.

Using Ladders
● Use wooden or insulated ladders when you need to perform live-line working
at heights.
● Platform ladders with protective rails are preferred. Single ladders are not
recommended.
● Before using a ladder, check that it is intact and confirm its load bearing
capacity. Do not overload it.
● Ensure that the ladder is securely positioned and held firm.
● When climbing up the ladder, keep your body stable and your center of
gravity between the side rails, and do not overreach to the sides.
● When a step ladder is used, ensure that the pull ropes are secured.
● If a single ladder is used, the recommended angle for the ladder against the
floor is 75 degrees, as shown in the following figure. A square can be used to
measure the angle.
● If a single ladder is used, ensure that the wider end of the ladder is at the
bottom, and take protective measures to prevent the ladder from sliding.
● If a single ladder is used, do not climb higher than the fourth rung of the
ladder from the top.
● If you use a single ladder to climb up to a platform, ensure that the ladder is
at least 1 m higher than the platform.

Hoisting
● Only trained and qualified personnel are allowed to perform hoisting
operations.
● Install temporary warning signs or fences to isolate the hoisting area.
● Ensure that the foundation where hoisting is performed on meets the load-
bearing requirements.
● Before hoisting objects, ensure that hoisting tools are firmly secured onto a
fixed object or wall that meets the load-bearing requirements.
● During hoisting, do not stand or walk under the crane or the hoisted objects.
● Do not drag steel ropes and hoisting tools or bump the hoisted objects
against hard objects during hoisting.
● Ensure that the angle between two hoisting ropes is no more than 90
degrees, as shown in the following figure.
Drilling Holes
● Obtain consent from the customer and contractor before drilling holes.
● Wear protective equipment such as safety goggles and protective gloves when
drilling holes.

● To avoid short circuits or other risks, do not drill holes into buried pipes or
cables.
● When drilling holes, protect the equipment from shavings. After drilling, clean
up any shavings.

User Manual 2 Overview
2 Overview
The SUN2000 is a three-phase grid-tied PV string inverter that converts the DC

power generated by PV strings into AC power and feeds the power into the power
grid.
2.1 Model Number Description

This document involves the following product models:
● SUN2000-12K-MB0
● SUN2000-15K-MB0
● SUN2000-17K-MB0
● SUN2000-20K-MB0
● SUN2000-25K-MB0
Figure 2-1 Model number (using SUN2000-15K-MB0-ZH as an example)
Table 2-1 Model number description

No. Item Description
1 Series name SUN2000: three-phase grid-tied PV string

inverter

No. Item Description
2 Power ● 12K: The rated power is 12 kW.

● 15K: The rated power is 15 kW.
3 Design code MB0: three-phase product series with the DC

input voltage level of 1000 V or 1100 V
4 Region ZH: China
2.2 Networking Application

Typical Networking
The SUN2000 applies to residential rooftop grid-tied systems and small-sized
ground grid-tied PV plants. The system consists of PV strings, grid-tied inverters,
AC switches, and power distribution units (PDUs).
Smart Dongle networking

Figure 2-2 Smart Dongle networking (the components in dashed boxes are
optional)
(A) PV string (B) SUN2000 (C) AC switch

(D) AC PDU (E) Power meter (F) Power grid
(G) 4G Smart Dongle (H) WLAN-FE Smart (I) Router
Dongle
(J) FusionSolar (K) FusionSolar app (L) Load
management system
(M) Power grid (N) Rapid shutdown (O) Optimizer
scheduling device switch
(P) Slave devices (Q) Battery
NOTE
In the Smart Dongle networking, inverters cannot be cascaded in the PV+ESS scenario.
EMMA networking

Figure 2-3 EMMA networking (the components in dashed boxes are optional)
(A) PV string (B) SUN2000 (C) AC switch

(D) AC PDU (E) EMMA (F) Power grid
(G) Battery (H) Optimizer (I) Slave devices
(J) Router (K) FusionSolar (L) FusionSolar app
management system
(M) Load
When the SUN2000 is equipped with multiple batteries, there are two connection
methods, as shown in the following figure.
Figure 2-4 Connection methods for the SUN2000 equipped with batteries

NOTE
For details about operations on related products in the network, see the following
documents:
SUN2000-(600W-P, 450W-P2) Smart PV Optimizer Quick Guide
SUN2000 Smart PV Optimizer User Manual
MERC-(1300W, 1100W)-P Smart PV Optimizer Quick Guide
MERC Smart PV Optimizer User Manual
LUNA2000-(5-30)-S0 User Manual
NOTE
● For two PV strings connected in parallel to the same MPPT circuit, the model, quantity,
orientation, and tilt angle of PV modules in the PV strings must be the same.
● The voltage of different MPPT circuits must be the same.
● The MPPT voltage must be greater than the lower threshold of the full-load MPPT
range specified in the inverter technical data sheet. Otherwise, the inverter will be
derated, causing the system yield loss.
Power Grid Types

Power grid types supported by the SUN2000 include TN-S, TN-C, TN-C-S, TT, and
IT.
Figure 2-5 Supported power grids
NOTE
● In a TT power grid, the N-PE voltage should be lower than 30 V.

● In an IT power grid, you need to set isolation settings to input not grounded, with a
transformer.

2.3 Appearance
Appearance and Ports
Figure 2-6 Appearance
(1) LED indicators (2) Ground screws

(3) Mounting bracket (4) DC switch locking screw hole[1]
(5) DC switch (DC SWITCH) (6) AC output port (AC)
(7) Communications port (COM) (8) Fan
(9) Battery terminals (BAT2+ and (10) Battery terminals (BAT1+ and
BAT2–) BAT1–)
(11) DC input terminals (PV4+ and (12) DC input terminals (PV3+ and
PV4–) PV3–)
(13) DC input terminals (PV2+ and (14) DC input terminals (PV1+ and
PV2–) PV1–)
(15) Smart Dongle port (4G/WLAN-FE)

Note [1]: For models used in Australia, the DC switch locking screw needs to be
installed according to the local standard to secure the DC switch (DC SWITCH)
and prevent incorrect startup. The DC switch locking screw is delivered with the
product.
Indicator Description
Table 2-2 LED indicator description

Category Status Description
Running LED1 LED2 -

indication
Steady Steady green The inverter is operating
green in grid-tied mode.
Blinking Off The DC is on and the AC

green is off.
slowly (on
for 1s and
off for 1s)
Blinking Blinking green slowly Both the DC and AC are

green (on for 1s and off for on, and the inverter is
slowly (on 1s) off-grid.
for 1s and
off for 1s)
Off Blinking green slowly The DC is off and the AC

(on for 1s and off for is on.
1s)
Off Off Both the DC and AC are

off.
Blinking - There is a DC
red fast environmental alarm,
(on for such as High String
0.2s and Input Voltage, String
off for Reverse Connection, or
0.2s) Low Insulation
Resistance.
- Blinking red fast There is an AC

environmental alarm,
such as Grid
Undervoltage, Grid
Overvoltage, Grid
Overfrequency, or Grid
Underfrequency.
Steady red Steady red A fault exists.

Communica LED3 -
tion
indication Blinking green fast (on for 0.2s and Communication is in
off for 0.2s) progress. (When a mobile
phone is connected to
the inverter, the indicator
first blinks green slowly,
indicating that the phone
is connected to the
inverter.)
Blinking green slowly (on for 1s and The mobile phone is

off for 1s) connected to the inverter.
Off There is no
communication.
Device LED1 LED2 LED3 –

replacement
indication Steady red Steady red Steady red The inverter hardware is
faulty and needs to be
replaced.
2.4 Working Modes

The SUN2000 can work in Standby, Operating, or Shutdown mode.
Figure 2-7 Working modes

Table 2-3 Working mode description

Working Description
Mode
Standby The SUN2000 enters Standby mode when the external

environment does not meet the operating requirements. In
Standby mode:
● The SUN2000 continuously performs status check and enters
the Operating mode once the operating requirements are met.
● The SUN2000 enters Shutdown mode after detecting a
shutdown command or a fault after startup.
Operating In Operating mode:

● The SUN2000 converts DC power from PV strings into AC power
and feeds the power to the power grid.
● The SUN2000 tracks the maximum power point to maximize
the PV string output.
● If the SUN2000 detects a fault or a shutdown command, it
enters the Shutdown mode.
● The SUN2000 enters Standby mode after detecting that the PV
string output power is not suitable for connecting to the power
grid for generating power.
● If the PV modules receive no sunlight, the battery works in
discharge mode, and the battery reaches the end-of-discharge
capacity, the SUN2000 enters Shutdown mode.
Shutdown ● In Standby or Operating mode, the SUN2000 enters Shutdown

mode after detecting a fault or shutdown command.
● In Shutdown mode, the SUN2000 enters Standby mode after
detecting a startup command or that the fault is rectified.
● In Shutdown mode, if the black start button of the battery is
pressed, the SUN2000 enters Operating mode.
2.5 Label Description

Enclosure Labels
Symbol Name Meaning
Delayed discharge Residual voltage exists

after the inverter is
powered off. It takes 5
minutes for the
inverter to discharge to
the safe voltage.

Symbol Name Meaning
Burn warning Do not touch the

inverter when it is
running because its
enclosure is hot.
Electric shock warning ● High voltage exists

after the inverter is
powered on. Only
qualified and
trained electrical
technicians are
allowed to perform
operations on the
inverter.
● High touch current
exists after the
inverter is powered
on. Before powering
on the inverter,
ensure that the
inverter is properly
grounded.
Refer to Reminds operators to

documentation refer to the documents
delivered the inverter.
Grounding Indicates the position

for connecting the
protective earthing
(PE) cable.
Operation warning Do not remove the DC

input connector or AC
output connector when
the inverter is running.
Weight The inverter is heavy

and needs to be
carried by two persons.
Serial number (SN) Indicates the product

SN.

Symbol Name Meaning
QR code for inverter Scan the QR code to

WiFi connection connect to the Huawei
inverter WiFi.
Product Nameplate
The nameplate contains the trademark, product model, important technical
specifications, compliance symbols, company name, and place of origin.
NOTE
Scan the QR code on the nameplate to view related product information and documents.

User Manual 3 Storage Requirements
3 Storage Requirements
The following requirements shall be met if inverters are not put into use
immediately:
● Do not unpack inverters.
● Keep the storage temperature at –40°C to +70°C and the humidity at 5%–
95% RH.
● Store inverters in a clean and dry place and protect them from dust and
moisture.
● Inverters can be stacked in a maximum of six layers. To avoid personal injury
or device damage, stack inverters with caution to prevent them from falling
over.
● During the storage period, check inverters periodically (recommended: once
every three months). Replace the packing materials that are damaged by
insects or rodents in a timely manner.
● If inverters have been stored for two years or longer, they must be checked
and tested by professionals before being put into use.

User Manual 4 Installation
4 Installation
4.1 Installation Modes

The inverter can be wall-mounted or support-mounted.
Table 4-1 Installation modes

Installation Screw Specifications Description
Mode
Wall M6x60 stainless steel expansion bolt Delivered with

mounting the product
Support M6 stainless steel bolt assembly Prepared by the

mounting customer
4.2 Installation Requirements
4.2.1 Site Selection Requirements
Basic Requirements
● The inverter is protected to IP66 and can be installed indoors or outdoors.
● Do not install the inverter in an easily accessible place because its enclosure
and heat sinks generate high temperature during operation.
● Do not install the inverter in noise-sensitive areas.
● Do not install the inverter in areas with flammable or explosive materials.
● Do not install the inverter in a place within children's reach.
● Do not install the inverter outdoors in salt areas because it will be corroded
there and may cause fire. A salt area refers to a region within 500 m of the
coast or prone to sea breeze. Regions prone to sea breeze vary with weather

conditions (such as typhoons and monsoons) or terrains (such as dams and

hills).
● The inverter should be installed in a well-ventilated environment to ensure
good heat dissipation.
● You are advised to install the inverter in a sheltered area, or with an awning
over it.
Mounting Structure Requirements

● The mounting structure where the inverter is installed must be fireproof.
● Do not install the inverter on flammable building materials.
● The inverter is heavy. Ensure that the installation surface is solid enough to
bear the weight.
● In residential areas, do not install the inverter on drywalls or walls made of
similar materials which have a weak sound insulation performance because
the noise generated by the inverter is noticeable.
4.2.2 Clearance Requirements

● Figure 4-1 shows the dimensions of mounting holes for the inverter.
Figure 4-1 Dimensions of the inverter and mounting bracket
● Reserve enough clearances around the inverter to ensure sufficient space for
installation and heat dissipation.
Figure 4-2 Clearances

● When installing multiple inverters, install them in horizontal mode if sufficient

space is available and install them in triangle mode if no sufficient space is
available. Stacked installation is not recommended.
Figure 4-3 Horizontal installation mode (recommended)
Figure 4-4 Triangle installation mode (recommended)
4.2.3 Angle Requirements

The inverter can be wall-mounted or support-mounted. The installation angle
requirements are as follows:
● Install the inverter vertically or at a maximum back tilt of 15 degrees to
facilitate heat dissipation.
● Do not install the inverter at forward tilted, excessive backward tilted, side
tilted, horizontal, or upside down positions.

Figure 4-5 Installation angle
4.3 Tools
Type Tool
Instal
lation
tool
Hammer drill Phillips insulated Hex insulated Insulated torque

Drill bit: Ф8 torque torque socket wrench
mm, Ф6 mm screwdriver screwdriver
Hex key Diagonal pliers Hydraulic pliers Wire stripper
Cable tie Removal wrench Rubber mallet Utility knife

Model: PV-MS-
HZ open-end
wrench
Manufacturer:
Staubli

Type Tool
Cable cutter Crimping tool Multimeter Vacuum cleaner

Model: PV- DC voltage
CZM-22100/191 measurement
00 range ≥ 1100 V
Manufacturer: DC
Staubli
Marker Steel measuring Level Cord end

tape terminal
crimping tool
- -
Heat shrink Heat gun

tubing
Perso
nal
prote
ctive
equip
ment
(PPE) Insulated Protective gloves Dust mask Insulated shoes
gloves
- -
Goggles Safety helmet

4.4 Checking Before Installation

Outer Packing Materials
Before unpacking the inverter, check the outer packing materials for damage, such
as holes and cracks, and check the inverter model. If any damage is found or the
inverter model is not what you requested, do not unpack the package and contact
your supplier as soon as possible.
NOTE
You are advised to remove the packing materials within 24 hours before installing the
inverter.
Package Contents
NOTICE
● After placing the equipment in the installation position, unpack it with care to
prevent scratches. Keep the equipment stable during unpacking.
After unpacking the inverter, check that the contents are intact and complete. If
any damage is found or any component is missing, contact your supplier.
NOTE
For details about the number of contents, see the Packing List in the packing case.
4.5 Moving an Inverter

Procedure
Step 1 Two persons are required to move the inverter with one person on both sides. Lift
the inverter from the packing case and move it to the specified installation
position.
CAUTION
● Move the inverter with care to prevent device damage and personal injury.
● Do not hold the wiring terminals and ports at the bottom. Do not place the
inverter with the wiring terminals and ports touching the ground or other
supporting surface.
● When you need to temporally place the inverter on the ground, use protection
material such as foam and paper underneath to prevent damage to its
enclosure.
----End

4.6 Installing an Inverter (Wall Mounting)

Procedure
Step 1 Determine the hole positions and mark them using a marker.
Step 2 Secure the mounting bracket.
NOTE
● M6x60 expansion bolts are delivered with the SUN2000. If the length and amount of the
bolts do not meet installation requirements, prepare M6 stainless steel expansion bolts
by yourself.
● The expansion bolts delivered with the inverter are used for solid concrete walls. For
other types of walls, prepare bolts by yourself and ensure that the wall meets the load
bearing requirements of the inverter.
Figure 4-6 M6 expansion bolt structure
(1) Bolt (2) Nut (3) Spring washer

(4) Flat washer (5) Expansion sleeve
DANGER
Avoid drilling holes in the utility pipes or cables attached to the back of the wall.

NOTICE
● To prevent dust inhalation or contact with eyes, wear safety goggles and an
anti-dust respirator when drilling holes.
● Clean up any dust in and around the holes using a vacuum cleaner and
measure the distance between holes. If large hole tolerance exists, position and
drill holes again.
● After removing the bolt, spring washer, and flat washer, level the front of the
expansion tube with the concrete wall. Otherwise, the mounting brackets will
not stay steady on the concrete wall.
● Partially loosen the nut, flat washer and spring washer of the two expansion
bolts below.
Figure 4-7 Installing the mounting bracket
Step 3 (Optional) Install the DC switch locking screw.

NOTE
● The DC switch locking screw is delivered with the inverter. According to the Australian
standard, the locking screw is used to lock the DC SWITCH to prevent the inverter from
being started by mistake.
● Perform this step for models used in Australia based on local standards.
Figure 4-8 Installing the DC switch locking screw
Step 4 Install the inverter on the mounting bracket.
Step 5 Tighten the nuts.

Figure 4-9 Installing the inverter
----End
4.7 Installing an Inverter (Support Mounting)

Prerequisites
Prepare M6 stainless steel bolt assemblies (including flat washers, spring washers,
and M6 bolts) with appropriate lengths as well as matched flat washers and nuts
based on the support specifications.
Procedure
Step 1 Determine the positions for drilling holes using the marking-off template, and
then mark the positions with a marker.
Step 2 Drill holes using a hammer drill.

NOTE
You are advised to apply anti-rust paint on the hole positions for protection.
Step 3 Secure the mounting bracket.
Figure 4-10 Securing the mounting bracket

Step 4 (Optional) Install the DC switch locking screw.

NOTE
● The DC switch locking screw is delivered with the inverter. According to the Australian
standard, the locking screw is used to lock the DC SWITCH to prevent the inverter from
being started by mistake.
● Perform this step for models used in Australia based on local standards.
Figure 4-11 Installing the DC switch locking screw
Step 5 Install the inverter on the mounting bracket.

Step 6 Tighten the bolt assemblies.
Figure 4-12 Installing an Inverter
----End

User Manual 5 Electrical Connections
5 Electrical Connections
Precautions
DANGER
When exposed to sunlight, the PV arrays supply DC voltage to the inverter. Before
connecting cables, ensure that all DC SWITCH on the inverter are OFF. Otherwise,
the high voltage of the inverter may result in electric shocks.
DANGER
● The site must be equipped with qualified fire fighting facilities, such as fire sand
and carbon dioxide fire extinguishers.
● Wear personal protective equipment and use dedicated insulated tools to avoid
electric shocks or short circuits.
WARNING
● The equipment damage caused by incorrect cable connections is beyond the

warranty scope.
● Only certified electrician can perform electrical terminations.
● Operation personnel must wear PPE when connecting cables.
● Before connecting cables to ports, leave enough slack to reduce the tension on
the cables and prevent poor cable connections.

CAUTION
● Stay away from the equipment when preparing cables to prevent cable scraps
from entering the equipment. Cable scraps may cause sparks and result in
personal injury and equipment damage.
● When routing PV cables whose pipe is less than 1.5 m long, the positive and
negative PV string cables shall be routed in different pipes to prevent cable
damage and short circuits caused by improper operations during construction.
NOTE
The cable colors shown in the electrical connection diagrams provided in this section are for
reference only. Select cables in accordance with local cable specifications (green-and-yellow
cables are only used for protective earthing).
5.1 Preparing Cables

Figure 5-1 SUN2000 cable connections (the components in dashed boxes are
optional)

Table 5-1 Component description

No. Component Description Source
A PV module ● A PV string consists of PV Prepared by the

modules connected in series. customer
● The inverter supports 4 PV
string inputs.
B Smart PV Supported models: Purchased from

Optimizer SUN2000-(600W-P, 450W-P2) Huawei
and MERC-(1300W, 1100W)-P[3]
C AC switch To ensure that the inverter can Prepared by the

be safely disconnected from the customer
power grid when an exception
occurs, connect an AC switch to
the AC side of the inverter. Select
an appropriate AC switch in
accordance with local industry
standards and regulations.
Huawei recommends the
following switch specifications:
Single-phase AC circuit breaker
with a rated voltage greater than
or equal to 415 V AC and a rated
current of:
● 12K–20K: 40 A
● 25K: 50 A or 63 A
D SUN2000 Select a proper model as Purchased from

required. Huawei
E SmartLogger Select a proper model as Purchased from

required. Huawei
F Power meter[1] The recommended power meter Purchased from

models are DTSU666-H, Huawei
DTSU666-HW, YDS60-80 and
YDS60-C24[4].
G Rapid shutdown Select a proper model as Prepared by the

switch required. customer
H Power grid Select the device that meets the Provided by the
scheduling device power grid scheduling local power grid
requirements. company
I Smart Dongle[2] Supported models: Purchased from

● WLAN-FE Smart Dongle: Huawei
SDongleA-05
● 4G Smart Dongle:
SDongleB-06

No. Component Description Source
J Battery The inverter can connect to the Purchased from

LUNA2000. Huawei
K EMMA[5] Supported models: EMMA-A01 Purchased from

and EMMA-A02 Huawei
Note [1]: For details about how to operate a power meter, see DTSU666-HW
Smart Power Sensor Quick Guide, DTSU666-H 100 A and 250 A Smart Power
Sensor User Manual, YDS60-80 Smart Power Sensor Quick Guide, and
YDS60-C24 Smart Power Sensor Quick Guide.
Note [2]: For details about how to operate a WLAN-FE Smart Dongle
SDongleA-05, see SDongleA-05 Smart Dongle Quick Guide (WLAN-FE). For
details about how to operate a 4G Smart Dongle SDongleB-06, see
SDongleB-06 Smart Dongle Quick Guide (4G). You can obtain these
documents at https://support.huawei.com/enterprise by searching for models.
Note [3]: SUN2000-(600W-P, 450W-P2) and MERC-(1300W, 1100W)-P cannot
be used together.
Note [4]: Retain the default baud rates for the DTSU666-H and YDS60-C24
power meters. If they are changed, the power meters may go offline, generate
alarms, or affect the inverter output power.
Note [5]: For details about how to operate an EMMA, see EMMA-(A01, A02)
Quick Guide.
Table 5-2 Cable description

No. Name Type Conductor Cross- Outer
Sectional Area Diameter
1 PE cable Single-core 12K: ≥ 6 mm2 -

outdoor
15K–25K: ≥ 10 mm2
copper cable
2 AC output Five-core 12K: 6–16 mm2 11–26 mm

power cable outdoor
15K–25K: 10–16 mm2
copper cable
3 DC input power Common 4–6 mm2 5.5–9 mm

cable outdoor PV
cable in the
4 (Optional) industry
Battery cable
5 (Optional) Two-core 0.2–1 mm2 (0.5 mm2 4–11 mm

RS485 outdoor recommended)
communications shielded
cable twisted pair
cable

No. Name Type Conductor Cross- Outer

Sectional Area Diameter
6 (Optional)
Signal cable to
the rapid
shutdown
switch
7 (Optional) Grid Five-core

scheduling outdoor
signal cable cable
NOTE
● The minimum cable diameter must meet local standards.

● The factors that affect cable selection include the rated current, cable type, routing
mode, ambient temperature, and maximum expected line loss.
5.2 Connecting a PE Cable

Precautions
DANGER
● Ensure that the PE cable is securely connected. Otherwise, electric shocks may
occur.
● Do not connect the neutral wire to the enclosure as a PE cable. Otherwise,
electric shocks may occur.
NOTE
● The PE point at the AC output port is used only as a PE equipotential point, and cannot
substitute for the PE point on the enclosure.
● It is recommended that silicone grease or paint be applied around the ground terminal
after the PE cable is connected.
● When the phase wire is short-circuited to the PE point, you can set the phase-to-PE
short-circuit protection switch on the app (choose Settings > Feature parameters >
Phase-to-ground short-circuit protection). If the switch is disabled, only inverter alarm
detection is performed, and the inverter can connect to the power grid and generate
power normally. (This feature is applicable to SUN2000-15K-MB0-ZH, SUN2000-17K-
MB0-ZH, SUN2000-20K-MB0-ZH, and SUN2000-25K-MB0-ZH.)
Additional Information
The inverter provides the grounding detection function. This function is used to
check whether the inverter is properly grounded before the inverter starts, or
check whether the ground cable is disconnected when the inverter is running. This
function is only available under limited conditions. To ensure the safe operation of

the inverter, properly ground the inverter according to the connection

requirements of the PE cable. For some power grid types, if the output side of the
inverter is connected to an isolation transformer, ensure that the inverter is
properly grounded and then set Phase-to-ground short-circuit protection to
Disable so that the inverter can run properly.
● According to IEC 62109, to ensure the safe operation of the inverter in the
case of PE cable damage or disconnection, properly connect the PE cable of
the inverter and ensure that it meets at least one of the following
requirements before the grounding detection function becomes invalid.
– If the PE terminal of the AC connector is not connected, the PE cable on
the enclosure must be a single-core outdoor copper cable with a cross-
sectional area of at least 10 mm2.
– Use cables with the same diameter as the AC output power cable and
ground the PE terminal on the AC connector and the ground screws on
the enclosure.
● In some countries and regions, the inverter must have additional ground
cables. In this case, use cables with the same diameter as the AC output
power cable to ground the PE terminal of the AC connector and the ground
screws of the enclosure, respectively.
Procedure
Step 1 Crimp an OT terminal.
NOTICE
● Avoid scratching the core wire when stripping a cable.

● The cavity formed after the conductor crimp strip of the OT terminal is crimped
must wrap the core wire completely. The core wire must make close contact
with the OT terminal.
● Wrap the wire crimping area with heat shrink tubing or insulation tape. The
heat shrink tubing is used as an example.
● Use a heat gun carefully to avoid heat damage to the equipment.

Figure 5-2 Crimping an OT terminal
(1) Cable (2) Core wire (3) Heat shrink tubing

(4) OT terminal (5) Hydraulic pliers (6) Heat gun
Step 2 Connect the PE cable.
Figure 5-3 Connecting the PE cable
----End
5.3 Connecting an AC Output Power Cable

Precautions
It is recommended that a three-phase AC switch be installed on the AC side of the
inverter. To ensure that the inverter can safely disconnect itself from the power
grid when an exception occurs, select a proper overcurrent protection device in
compliance with local power distribution regulations.

WARNING
● Do not connect loads between an inverter and an AC switch that directly

connects to the inverter. Otherwise, the switch may trip by mistake.
● If an AC switch is used with specifications beyond local standards, regulations,
or the Company's recommendations, the switch may fail to turn off in a timely
manner in case of exceptions, causing serious faults.
CAUTION
Each inverter shall be equipped with an AC output switch. Multiple inverters shall
not connect to the same AC switch.
The inverter is installed with an integrated monitoring unit for the residual
current. When the inverter detects that the residual current exceeds the permitted
value, it disconnects from the power grid quickly.
NOTICE
● If the external AC switch has residual current protection, its rated leakage
tripping current must be greater than or equal to 300 mA.
● If multiple inverters are connected to the master leakage protection device
through their AC switches, the rated leakage tripping current of the device
must be greater than or equal to the number of inverters x 300 mA.
● The AC switch cannot be a knife switch.
Procedure
Step 1 Connect the AC output power cable to the AC connector.
Figure 5-4 Wire stripping requirements

NOTICE
● Ensure that the cable jacket is inside the connector.

● Insert the exposed core wires completely into the holes.
● Connect the AC output cable securely. Otherwise, the device may fail to operate
properly or the AC connector may be damaged.
● Ensure that the cable is not twisted.
NOTICE
Strip the insulation layers of the AC output power cable by the recommended
length (12–16 mm) to ensure that the cable conductors are completely inside the
conductor insertion points and no insulation layer is pressed into the conductor
insertion points. Tighten the cable conductors to a torque of 1.5 N·m. Otherwise,
the device may fail to run properly or be damaged during operation.
Figure 5-5 Three-core cable (L1, L2, and L3)
Figure 5-6 Four-core cable (L1, L2, L3, and PE)

Figure 5-7 Four-core cable (L1, L2, L3, and N)
Figure 5-8 Five-core cable (L1, L2, L3, N, and PE)
NOTE
The cable colors shown in the figures are for reference only. Select an appropriate cable
according to the local standards.
Step 2 Connect the AC connector to the AC output port.
NOTICE
Ensure that the AC connector is connected securely.
Figure 5-9 Securing the AC connector

Step 3 Check the route of the AC output power cable.
Figure 5-10 Cabling requirements
----End
Disconnection
Perform the steps in reverse order to disconnect the cable.
5.4 Connecting DC Input Power Cables

Precautions
DANGER
● Before connecting the DC input power cables, ensure that the DC voltage is
within the safe range (lower than 60 V DC) and that the DC SWITCH on the
inverter is OFF. Otherwise, the high voltage may result in electric shocks.
● When the inverter is operating, do not perform maintenance or operations on
the DC input power cables, such as connecting or disconnecting a PV string or a
PV module in the PV string. Otherwise, electric shocks may occur.
● If no PV string connects to a DC input terminal of the inverter, do not remove
the waterproof cap from the DC input terminal. Otherwise, the protection level
of the inverter will decrease.
WARNING
Ensure that the following conditions are met. Otherwise, the inverter may be
damaged or even a fire may occur.
● PV modules connected in series in each PV string are of the same specifications.
● The maximum open-circuit voltage of each PV string must be lower than or
equal to 1100 V DC under any circumstances.
● The polarities of electric connections are correct on the DC input side. The
positive and negative terminals of a PV string connect to corresponding positive
and negative DC input terminals of the inverter.
● If a DC input power cable is reversely connected, do not immediately operate
on the DC SWITCH or positive/negative connectors. Wait until the night when
solar irradiance declines and the PV string current drops to below 0.5 A. Then
set the DC SWITCH to OFF, remove the positive and negative connectors, and
correct the polarities of the DC input power cable.

NOTICE
● The output of the PV string connected to the inverter cannot be grounded.

Ensure that the PV module output is well insulated to ground.
● The PV strings connected to the same MPPT circuit shall contain the same
number and model of PV modules or optimizers.
● During the installation of PV strings and the inverter, the positive or negative
terminals of PV strings may be short-circuited to ground if the power cables are
not properly installed or routed. In this case, an AC or DC short circuit may
occur and damage the inverter. The resulting device damage is not covered by
the product warranty.
Terminal Description
Figure 5-11 Terminals
(1) DC input terminals (2) Battery terminals
Figure 5-12 Connection
Procedure
WARNING
Before inserting the positive and negative connectors into the positive and
negative DC input terminals of the inverter, ensure that the DC SWITCH is set to
OFF.

NOTICE
● Cables with high rigidity, such as armored cables, are not recommended as DC
input power cables, because poor contact may be caused by the bending of the
cables.
● Before assembling DC connectors, label the cable polarities correctly to ensure
correct cable connections.
● After crimping the positive and negative metal terminals, pull the DC input
power cables back to ensure that they are connected securely.
● Insert the crimped metal terminals of the positive and negative power cables
into the appropriate positive and negative connectors. Then pull back the DC
input power cables to ensure that they are connected securely.
● If a DC input power cable is reversely connected and the DC SWITCH is set to
ON, do not immediately operate on the DC SWITCH or the positive/negative
connectors. Otherwise, the device may be damaged. The resulting device
damage is not covered by the product warranty. Wait until the night when solar
irradiance declines and the PV string current drops to below 0.5 A. Then set the
DC SWITCH to OFF, remove the positive and negative connectors, and correct
the polarities of the DC input power cable.
NOTE
● The multimeter must have a DC voltage range of at least 1100 V. If the voltage is a
negative value, the DC input polarity is incorrect. Rectify the connection. If the voltage is
greater than 1100 V, too many PV modules are connected to the same string. Remove
some PV modules.
● If PV strings are configured with optimizers, check the cable polarities by referring to the
Smart PV Optimizer Quick Guide.
Step 1 Connect DC input power cables.
CAUTION
Use the Staubli MC4 positive and negative metal terminals and DC connectors
delivered with the inverter. Using incompatible positive and negative metal
terminals and DC connectors may result in serious consequences. The resulting
device damage is not covered by the product warranty.
NOTICE
During DC input power cabling, leave at least 50 mm of slack. The axial tension
on PV connectors must not exceed 80 N. Radial stress or torque must not be
generated on PV connectors.

Figure 5-13 Assembling DC connectors
----End
Removing a DC Connector
WARNING
Before removing the positive and negative connectors, ensure that the DC SWITCH
is set to OFF and that the current is less than 0.5 A.
To remove the positive and negative connectors from the inverter, insert an open-
end wrench into the notch and press the wrench with an appropriate force.
Figure 5-14 Removing a DC connector

5.5 (Optional) Connecting Battery Cables

Prerequisites
DANGER
● Battery short circuits may cause personal injury. The high transient current
generated by a short circuit may release a surge of power and cause fire.
● Do not connect, disconnect, or perform other maintenance operations on
battery cables when the inverter is running. Otherwise, electric shocks may
occur.
● Before connecting the battery cables, ensure that the DC SWITCH on the
inverter and all the switches connecting to the inverter are OFF, and that the
inverter has no residual electricity. Otherwise, the high voltage of the inverter
and battery may result in electric shocks.
● If no battery connects to the inverter, do not remove the waterproof covers
from the battery terminals. Otherwise, the ingress protection (IP) rating of the
inverter will be affected. If a battery connects to the inverter, keep the
waterproof covers properly and reinstall them immediately after removing the
connectors.
A battery switch can be configured between the inverter and the battery to ensure
that the inverter can be safely disconnected from the battery.
WARNING
● Do not connect loads between the inverter and the battery.

● Ensure that the battery cables are connected to the battery terminals of the
inverter. If a battery cable is connected incorrectly to the DC input terminal of
the inverter, the inverter may be damaged or even a fire may occur.
● The battery cables must be connected correctly. That is, the positive and
negative terminals of the battery connect to the positive and negative battery
terminals of the inverter, respectively. Otherwise, the inverter may be damaged
or even a fire may occur.
NOTICE
● If power cables are not installed or routed as required during the installation of
the inverter and the battery, the positive or negative terminal of the battery
will be short-circuited to ground. In this case, an AC or DC short circuit may
occur and damage the inverter. The resulting device damage is not covered by
the product warranty.
● The cabling distance between the battery and the inverter shall be less than or
equal to 10 m. It is recommended that the cabling distance be less than 5 m.

Procedure
Step 1 Assemble the positive and negative connectors by referring to 5.4 Connecting DC
Input Power Cables.
DANGER
● The battery voltage will result in serious injury. Use dedicated insulation tools
to connect cables.
● Ensure that cables are connected correctly between the terminals of the battery
and the battery switch, and between the battery switch and the battery
terminals of the inverter.
NOTICE
Cables with high rigidity, such as armored cables, are not recommended as battery
cables, because poor contact may be caused by the bending of the cables.
Step 2 Insert the positive and negative connectors into corresponding battery terminals of
the inverter.
NOTICE
After the positive and negative connectors snap into place, pull the battery cables
back to ensure that they are connected securely.
Figure 5-15 Connecting battery cables
----End

5.6 Connecting Signal Cables

COM Port Pin Definitions
NOTICE
● When laying out a signal cable, separate it from power cables and keep it away
from strong interference sources to prevent communication interruption.
● Ensure that the protection layer of the signal cable is inside the connector,
surplus core wires are cut off from the protection layer, the exposed core wires
are inserted completely into the holes, and the cable is connected securely.
Figure 5-16 Pin definitions
NOTE
● If the RS485 communications cables of devices, such as the Smart Power Sensor and
battery, are connected to the inverter at the same time, RS485A2 (pin 7), RS485B2 (pin
9), and PE (pin 5) are shared.
● When the enabling signal cables of the battery and the rapid shutdown switch signal
cables are connected to the inverter at the same time, GND (pin 13) is shared.

Pi Defini Function Descriptio Pi Definit Function Descripti

n tion n n ion on
1 485A1 RS485A, For inverter 2 485A1- RS485A, For

-1 RS485 cascading 2 RS485 inverter
differential or differenti cascading
signal+ connecting al signal+ or
to the connectin
3 485B1 RS485B, RS485 4 485B1- RS485B, g to the
-1 RS485 signal port 2 RS485 RS485
differential of a differenti signal
signal– SmartLogg al signal– port of a
er or SmartLog
EMMA ger or
EMMA
5 PE Shield layer - 6 PE Shield -

grounding layer
groundin
g
7 485A2 RS485A, Connecting 8 DIN1 Digital Connectin

RS485 to RS485 input g to the
differential signal ports signal 1+ power
signal+ of devices grid
such as schedulin
power g dry
meters and contact or
batteries receiving
feedback
signals of
the on/
off-grid
controller
9 485B2 RS485B, 10 DIN2 Digital Connectin

RS485 input g to the
differential signal 2+ power
signal– grid
schedulin
11 EN Enable For the 12 DIN3 Digital g dry
signal enable input contact
signal of signal 3+
the battery
13 GND GND - 14 DIN4 Digital

input
signal 4+

Pi Defini Function Descriptio Pi Definit Function Descripti

n tion n n ion on
15 DIN5 Rapid For the 16 GND GND of Connectin

shutdown rapid DIN1, g to GND
shutdown DIN2, of DIN1,
DI signal or DIN3, or DIN2,
connecting DIN4 DIN3, or
to the DIN4
signal cable
of an NS
protection
device
Communication Networking Mode

● Smart Dongle networking
Figure 5-17 Smart Dongle networking (the component in the dashed box is
optional)
NOTE
● In the Smart Dongle networking scenario, the SmartLogger cannot be connected.

● A power meter is required for export limitation. Select a power meter based on the
site requirements.
● The power meter and the Smart Dongle must be connected to the same inverter.
● In the Smart Dongle networking scenario, if a battery is equipped, inverters cannot
be cascaded.
● SmartLogger networking

Figure 5-18 SmartLogger networking (the component in the dashed box is

optional)
NOTE
● A maximum of 80 devices can connect to a single SmartLogger. You are advised to

connect fewer than 30 devices to each RS485 route.
● If the inverter is connected to the SmartLogger, it cannot be connected to the
Smart Dongle.
● A power meter is required for export limitation. Select a power meter based on the
site requirements.
● To ensure quick responses of the system, you are advised to connect the power
meter separately to a COM port.
● If the inverter is connected to the SmartLogger, it cannot be connected to a
battery.
● EMMA networking
Figure 5-19 EMMA networking (the components in dashed boxes are

optional)
5.6.1 Connecting the RS485 Communications Cable (Inverter

Cascading)
Procedure
Step 1 Connect the signal cable to the signal cable connector.

Figure 5-20 Installing the cable
Step 2 Connect the signal cable connector to the COM port.
Figure 5-21 Securing the signal cable connector
----End
5.6.2 Connecting RS485 Communications Cables (Power

Meter)
Cable Connections
● The following figures show the cable connections between the inverter and
DTSU666-H and YDS60-C24 power meters.

Figure 5-22 DTSU666-H three-phase, three-wire cable connection (Smart Dongle

networking)

Figure 5-23 YDS60-C24 three-phase, three-wire cable connection (Smart Dongle

networking)

Figure 5-24 Three-phase, four-wire connection (Smart Dongle networking)
● The following figures show the cable connections between the inverter and
DTSU666-HW and YDS60-80 power meters.

Figure 5-25 Three-phase, three-wire direct connection (Smart Dongle networking)
Figure 5-26 Three-phase, four-wire direct connection (Smart Dongle networking)

Figure 5-27 Three-phase, three-wire direct connection (SmartLogger networking)
Figure 5-28 Three-phase, four-wire direct connection (SmartLogger networking)
(1) Shield layer of the signal cable

NOTE
● The maximum current of the directly connected DTSU666-HW and YDS60-80 power
meters is 80 A.
● For three-phase, three-wire connection, set the cable connection mode. Otherwise, the
voltage reading is incorrect.
● Retain the default baud rates for the DTSU666-H and YDS60-C24 power meters. If they
are changed, the power meters may go offline, generate alarms, or affect the inverter
output power.
Table 5-3 Setting the cable connection mode
Parameter Description
Set the cable connection mode.

0: n.34 indicates three-phase, four-wire (factory default). 1:
n.33 indicates three-phase, three-wire.
Procedure
Step 2 Connect the signal cable to the COM port.

----End
5.6.3 Connecting RS485 Communications Cables (EMMA)

Procedure

----End
5.6.4 Connecting RS485 Communications Cables (Power Meter

and Battery)
Procedure
Step 1 Connect signal cables to the signal cable connector.
Figure 5-33 Installing cables

----End
5.6.5 Connecting RS485 Communications Cables (EMMA and

Battery)
Procedure
Step 1 Connect signal cables to the signal cable connector.

----End
5.6.6 Connecting the Rapid shutdown signal cable

Procedure
NOTICE
● If optimizers are configured for some PV modules, the rapid shutdown function
is not supported.
● To enable the rapid shutdown function, you need to connect the access switch
to pins 13 and 15. The switch is closed by default. The rapid shutdown is
triggered when the switch changes from closed to open.

----End
5.6.7 Connecting the Power Grid Scheduling Signal Cable

Cable Connection
The following figure shows the cable connections between the inverter and the
Ripple Control Device.
Figure 5-39 Cable connection
Procedure

Step 2 Connect the signal cable to the COM port.
----End

5.6.8 Connecting NS Protection Signal Cables

Connecting NS Protection Signal Cables to Inverters
NOTE
● The NS protection function is applicable to grid code VDE-AR-N-4105, SWITZERLAND-

NA/EEA:2020-LV230, or FINLAND-EN50549-LV230.
● The NS protection switch is connected to GND (pin 1) at one end and to DIN5 (pin 6) at
the other end. The switch is turned off by default. When the switch is turned on, NS
protection is triggered. Rapid shutdown and NS protection use the same pins, which are
GND (pin 1) and DIN5 (pin 6). Therefore, you can use only one of the functions.
● The NS protection switch connection is the same for a single inverter and for cascaded
inverters.
● Log in to the FusionSolar app as an installer, choose Me > Device commissioning, and
connect to the WLAN hotspot of the inverter. Log in to the local commissioning system
as an installer, choose Settings > Feature parameters > Dry contact function, and set
Dry contact function to NS protection.
Figure 5-42 Connecting cascaded inverters to the NS protection switch
Step 1 Connect signal cables to the signal cable connector (for inverter cascading).

----End
Connecting NS Protection Signal Cables to the SmartLogger

NOTE
● The NS protection function is applicable to areas where standards such as VDE 4105 are
used. You need to set the grid code to VDE-AR-N-4105, SWITZERLAND-NA/EEA:2020-
LV230, or FINLAND-EN50549-LV230.
● The NS protection device is connected to the AI1 port and 12 V power output port on
the SmartLogger. The SmartLogger shuts down the inverter over the voltage change
detected at the AI1 port. When the NS protection device is disconnected, the voltage of
the AI1 port is 0 V and the inverter shuts down. When the NS protection device is
reconnected, the voltage of the AI1 port is 12 V and you need to manually start the
inverter.

Figure 5-45 Connecting the SmartLogger to the NS protection switch
5.7 (Optional) Installing the Smart Dongle and Anti-

theft Components
NOTE
● If WLAN-FE communication is used, install the WLAN-FE Smart Dongle (SDongleA-05).

For details, see SDongleA-05 Smart Dongle Quick Guide (WLAN-FE).
● If 4G communication is used, install the 4G Smart Dongle (SDongleB-06). For details,
see SDongleB-06 Smart Dongle Quick Guide (4G).
NOTE
If the Smart Dongle is used, you need to install anti-theft components after installing the
Smart Dongle.
WLAN-FE Smart Dongle (FE Communication)

You are advised to use a CAT 5E outdoor shielded network cable (outer diameter
< 9 mm; internal resistance ≤ 1.5 ohms/10 m) and shielded RJ45 connectors.
Figure 5-46 Installing a WLAN-FE Smart Dongle (FE communication)

Figure 5-47 Installing anti-theft components for the Smart Dongle
4G Smart Dongle (4G Communication)

NOTE
● If you prepared a Smart Dongle without a SIM card, you need to prepare a standard SIM
card (size: 25 mm x 15 mm) with the capacity greater than or equal to 64 KB.
● When installing the SIM card, determine its installation direction based on the silk
screen and arrow on the card slot.
● Press the SIM card in place to lock it, indicating that the SIM card is correctly installed.
● When removing the SIM card, push it inwards to eject it.
● When reinstalling the cover of the Smart Dongle, ensure that the buckles spring back in
place with a click sound.
Figure 5-48 Installing a 4G Smart Dongle (SDongleB-06)
Figure 5-49 Installing anti-theft components for the Smart Dongle

User Manual 6 Check Before Power-On
6 Check Before Power-On
Table 6-1 Installation checklist

No. Check Item Acceptance Criteria
1 SUN2000 installation The SUN2000 is installed correctly,

securely, and reliably.
2 Smart Dongle The Smart Dongle is installed correctly

and securely.
3 Cable layout Cables are routed properly as required

by the customer.
4 Cable tie Cable ties are secured evenly and no

burr exists.
5 Grounding The ground cable is connected

correctly, securely, and reliably.
6 Turn off the switches The DC SWITCH and all the switches
connected to the SUN2000 are set to
OFF.
7 Cable connections The AC output power cable, DC input

power cable, and signal cable are
connected correctly, securely, and
reliably.
8 Unused terminals and ports Unused terminals and ports are locked
by watertight caps.
9 Installation environment The installation space is proper, and

the installation environment is clean
and tidy, without foreign matter.

User Manual 7 Power-On and Commissioning
7 Power-On and Commissioning
DANGER
7.1 Powering On the Inverter

Precautions
NOTICE
● Before the equipment is put into operation for the first time, ensure that the
parameters are set correctly by professional personnel. Incorrect parameter
settings may result in noncompliance with local grid connection requirements
and affect the normal operations of the equipment.
● If the DC power supply is connected but the AC power supply is disconnected,
the inverter will report a Grid Failure alarm. The inverter can start properly
only after the power grid recovers.
Procedure
Step 1 If a battery is connected, turn on the battery switch first.
Step 2 At the AC switch between the inverter and the power grid, use a multimeter to
measure the grid voltage and ensure that the voltage is within the allowed
operating voltage range of the inverter. If the voltage is not in the allowed range,
check the circuits.
Step 3 Turn on the AC switch between the inverter and the power grid.
Step 4 Turn on the DC switch (if any) between the PV strings and the inverter.
Step 5 (Optional) Remove the knob locking screw next to the DC SWITCH on the inverter.

Step 6 Set the DC SWITCH on the inverter to ON.

Step 7 Observe the LED indicators to check the status of the inverter.
Table 7-1 LED indicator description

Running LED1 LED2 -

indication
Steady Steady green The inverter is operating
green in grid-tied mode.
Blinking Off The DC is on and the AC

green is off.
slowly (on
for 1s and
off for 1s)
Blinking Blinking green slowly Both the DC and AC are

green (on for 1s and off for on, and the inverter is
slowly (on 1s) off-grid.
for 1s and
off for 1s)
Off Blinking green slowly The DC is off and the AC

(on for 1s and off for is on.
1s)
Off Off Both the DC and AC are

off.
Blinking - There is a DC
red fast environmental alarm,
(on for such as High String
0.2s and Input Voltage, String
off for Reverse Connection, or
0.2s) Low Insulation
Resistance.
- Blinking red fast There is an AC

environmental alarm,
such as Grid
Undervoltage, Grid
Overvoltage, Grid
Overfrequency, or Grid
Underfrequency.
Steady red Steady red A fault exists.

Communica LED3 -
tion
indication Blinking green fast (on for 0.2s and Communication is in
off for 0.2s) progress. (When a mobile
phone is connected to
the inverter, the indicator
first blinks green slowly,
indicating that the phone
is connected to the
inverter.)
Blinking green slowly (on for 1s and The mobile phone is

off for 1s) connected to the inverter.
Off There is no
communication.
Device LED1 LED2 LED3 –

replacement
indication Steady red Steady red Steady red The inverter hardware is
faulty and needs to be
replaced.
Step 8 (Optional) Observe the Smart Dongle LED indicator to check the status of the
Smart Dongle.
● WLAN-FE Smart Dongle
Figure 7-1 WLAN-FE Smart Dongle
Table 7-2 Indicator description

LED Indicator Status Remarks Description
- Off Normal The Smart Dongle is not

secured or not powered on.

Yellow Steady on The Smart Dongle is

(blinking secured and powered on.
green and red
simultaneousl
y)
Red Blinking fast (on The parameters for

for 0.2s and off connecting to the router are
for 0.2s) to be set.
Red Steady on Abnorma The Smart Dongle is faulty

l and needs to be replaced.
Blinking red Blinking slowly Abnorma No communication with the

and green (on for 1s and l inverter:
alternately off for 1s) – Remove and then insert
the Smart Dongle.
– Check whether the
inverter matches the
Smart Dongle.
– Connect the Smart
Dongle to another
inverter.
Check whether the
Smart Dongle is faulty or
the USB port of the
inverter is faulty.
Green Blinking slowly Normal Connecting to the router

(on for 0.5s and
off for 0.5s)
Green Steady on The management system is

successfully connected.
Green Blinking fast (on The inverter is

for 0.2s and off communicating with the
for 0.2s) management system
through the Smart Dongle.
● 4G Smart Dongle
Table 7-3 Indicator description

- Off Normal The Smart Dongle is not

secured or not powered on.

Yellow Steady on Normal The Smart Dongle is

(blinking secured and powered on.
green and red
simultaneousl
y)
Green The blinking Normal Dialing (lasts for less than 1

interval is 2s. minute)
The indicator is
on for 0.1s and Abnorma If the duration is longer
off for 1.9s. l than 1 minute, the 4G
parameter settings are
incorrect. Re-configure the
parameters.
Blinking slowly Normal The dialup is successful

(on for 1s and (lasts for less than 30s).
off for 1s)
Abnorma If the duration is longer
l than 30s, the management
system parameters are
incorrectly set. Re-configure
the parameters.
Steady on Normal The management system is

successfully connected.
Blinking fast (on The inverter is

for 0.2s and off communicating with the
for 0.2s) management system
through the Smart Dongle.
Red Steady on Abnorma The Smart Dongle is faulty

l and needs to be replaced.
Blinking fast (on The Smart Dongle has no

for 0.2s and off SIM card or the SIM card is
for 0.2s) in poor contact. Check
whether the SIM card has
been installed or is in good
contact. If not, install a SIM
card or remove and re-
insert the SIM card.

Blinking slowly The Smart Dongle fails to

(on for 1s and be connected to a
off for 1s) management system
because the SIM card has
poor or no reception, or has
run out of mobile data. If
the Smart Dongle is reliably
connected, check the SIM
card connectivity through
the app. If you have poor or
no reception, contact the
carrier. Check whether the
tariff and mobile data plan
of the SIM card are
adequate. If not, ensure
sufficient balance in the
SIM card or purchase a data
package.
Blinking red Blinking slowly No communication with the

and green (on for 1s and inverter:
alternately off for 1s) – Remove and then insert
the Smart Dongle.
– Check whether the
inverter matches the
Smart Dongle.
– Connect the Smart
Dongle to another
inverter.
Check whether the
Smart Dongle is faulty or
the USB port of the
inverter is faulty.
----End
7.2 Creating a Plant
7.2.1 Downloading the FusionSolar App

● Method 1: Access https://solar.huawei.com using the mobile phone browser
and download the latest installation package.

Figure 7-2 Downloading the app
● Method 2: Search for FusionSolar on Huawei AppGallery and download the

latest installation package.
● Method 3: Scan the QR code and download the latest installation package.
Figure 7-3 QR code
7.2.2 (Optional) Registering an Installer Account

NOTE
● If you have an installer account, skip this step.

● You can register an account only using a mobile phone only in China.
● The mobile number or email address used for registration is the user name for logging
in to the FusionSolar App.
Create the first installer account and create a domain named after the company
name.

Figure 7-4 Creating the first installer account
NOTICE
To create multiple installer accounts for a company, log in to the FusionSolar App
and tap Add User to create an installer account.

Figure 7-5 Creating multiple installer accounts for the same company

7.2.3 Deploying a New Plant

Smart Dongle Networking
NOTE
For details about new plant deployment, see the FusionSolar App Quick Guide or scan the
QR code.

EMMA Networking

NOTE
For details about new plant deployment, see the FusionSolar App Quick Guide (EMMA).
If the charger connects to the router through WiFi, you need to log in to the charger to set
the WiFi information before deploying the EMMA.
7.3 Commissioning Functions and Features
NOTICE
● The grid-connection voltage and frequency of inverters in China are set before
delivery according to NB/T 32004 or the latest Chinese standard. If the inverter
fails to connect to the power grid because the power grid voltage is close to or
higher than the voltage required by Chinese laws and regulations, you can
select other voltage level after obtaining permission from the local power
operator.
● If the power grid voltage exceeds the upper threshold, the service life of loads
on the grid side may be affected, or energy yield loss may occur. In this case,
the Company will not be liable for any consequences.
Choose Commission Device and set related device parameters.

● For details about the commissioning portal when the Smart Dongle
networking is used, see B Connecting to the Inverter.
● For details about the commissioning portal when the EMMA networking is
used, see C Connecting to the EMMA.
7.3.1 Setting Common Parameters

Set common parameters based on the devices connected to the plant.

Table 7-4 Setting common parameters
Parameter Scenario Description Operation
Grid-tied Many regions impose a limit on ● Smart Dongle networking:

point the feed-in power of a power Choose Commission Device,
control generation system. Therefore, a tap Power adjustment, and
power meter is required to set related parameters. For
measure the power of the grid- details about the parameter
tied point to control the output description and settings, see
of the inverter in real time, the section about Parameter
ensuring that the feed-in power Settings in the Residential
meets the power requirement Smart PV Solution
allowed by the power grid. Commissioning Manual
(Smart Dongle).
Battery If a battery is connected to the
parameter system, you need to add the ● EMMA networking: Choose
setting battery and set battery Commission Device, tap
parameters. Power adjustment, and set
related parameters. For
Capacity This function applies to areas details about the parameter
control that have peak demand description and settings, see
charges. The capacity control the section about Parameter
function allows you to lower Settings in the Residential
the peak power drawn from Smart PV Solution User
grid in maximum self- Manual (EMMA).
consumption or TOU mode
during peak hours, reducing
electricity fees.
To set more parameters, tap Settings. For details about the parameter settings,
see the FusionSolar App User Manual. You can also scan the QR code to obtain
the document.
7.3.2 (Optional) Setting the Physical Layout of the Smart PV

Optimizers
The Smart PV Optimizer is a DC to DC converter which implements maximum
power point tracking (MPPT) of each PV module to improve the energy yield of
the PV system. It enables module-level shutdown and monitoring.
If optimizers are configured for PV modules, you can view the physical location of
each optimizer after creating a physical layout. If a PV module is faulty, you can
quickly locate the faulty PV module based on the physical layout to rectify the
fault. If a PV module without an optimizer is faulty, you need to check the PV

modules one by one to locate the faulty one, which is time-consuming and
inefficient.
For details about the physical location layout of the optimizers, see FusionSolar
Physical Layout User Guide.
Figure 7-6 Viewing a physical layout on the FusionSolar app
Figure 7-7 Viewing a physical layout on the FusionSolar SmartPVMS
7.3.3 AFCI
Function
If PV modules or cables are not properly connected or damaged, electric arcs may
occur, which may cause fire. Huawei SUN2000s provide unique arc detection in
compliance with UL 1699B-2018 to ensure the safety of users' lives and property.

This function is enabled by default. The SUN2000 automatically detects arc faults.
To disable this function, log in to the FusionSolar App, enter the Device
Commissioning screen, choose Settings > Feature parameters, and disable AFCI.
NOTE
The AFCI function works only with Huawei optimizers or ordinary PV modules, but does not
support third-party optimizers or intelligent PV modules.
Clearing Alarms
The AFCI function involves the DC arc fault alarm.
The SUN2000 has the AFCI alarm automatic clearance mechanism. If an alarm is
triggered for less than five times within 24 hours, the SUN2000 automatically
clears the alarm. If the alarm is triggered for five times or more within 24 hours,
the SUN2000 locks for protection. You need to manually clear the alarm on the
SUN2000 so that it can work properly.
You can manually clear the alarm as follows:
● Method 1: FusionSolar App
Log in to the FusionSolar App and choose Me > Device commissioning. On
the Device commissioning screen, connect and log in to the SUN2000 that
generates the AFCI alarm, tap Alarm management, and tap Clear on the
right of the DC arc fault alarm to clear the alarm.
Figure 7-8 Alarm management
● Method 2: FusionSolar Smart PV Management System

Log in to the FusionSolar Smart PV Management System using a non-owner
account, choose Maintenance > Alarm Management, select the DC arc fault
alarm, and click Clear to clear the alarm.

Figure 7-9 Clearing alarms
Switch to the owner account with PV plant management rights. On the home
page, click the PV plant name to go to the PV plant page, and click OK as
prompted to clear the alarm.
7.4 Viewing the Plant Creation Status

The FusionSolar app provides an overview of plants. You can view the plant
running status, energy yield and consumption, revenue, and energy flow diagram
in real time.
Log in to the app, tap Home, and tap Plants. This screen displays the real-time
running status and basic information of all plants managed by the user by default.
Figure 7-10 Viewing the plant creation status

7.5 SmartLogger Networking Scenario

See the PV Plants Connecting to Huawei Hosting Cloud Quick Guide (Inverters
+ SmartLogger3000 + RS485 Networking). You can scan the QR code to obtain
it.
Figure 7-11 SmartLogger3000

User Manual 8 System Maintenance
8 System Maintenance
DANGER
WARNING
● Before performing maintenance, power off the equipment, follow the

instructions on the delayed discharge label, and wait for a period of time as
specified to ensure that the equipment is not energized.
8.1 Routine Maintenance

To ensure that the inverter can operate properly for a long term, you are advised
to perform routine maintenance on it as described in this section.
CAUTION
Power off the system before cleaning the system, connecting cables, and checking
grounding reliability.
Table 8-1 Maintenance checklist

Check Item Check Method Maintenance
Interval
System Check periodically whether the heat Once every 6 to 12

cleanliness sinks are blocked or dirty. months

Check Item Check Method Maintenance

Interval
Cleanness of Check periodically whether there is Power off the

air intake and dust or foreign objects at the air intake inverter and remove
exhaust vents and exhaust vents. dust and foreign
objects. If necessary,
remove the baffle
plates from the air
intake and exhaust
vents for cleaning.
Once every 6 to 12
months (or once
every 3 to 6 months
based on the actual
dust conditions in
the environment)
Fan Check whether the fan generates Remove foreign

abnormal noise during operation. objects from the fan.
If the abnormal
noise persists,
replace the fan. For
details, see 8.5
Replacing a Fan.
Once every 6 to 12
months
System ● Check whether the inverter is Once every 6

running status damaged or deformed. months
● Check whether the inverter
generates abnormal sound during
operation.
● Check whether all inverter
parameters are correctly set during
operation.
Electrical ● Check whether cables are 6 months after the

connection disconnected or loose. first commissioning
● Check whether cables are damaged, and once every 6 to
especially whether the cable sheath 12 months after that
that contacts a metal surface is
damaged.
Grounding Check whether the PE cable is securely 6 months after the

reliability connected. first commissioning
and once every 6 to
12 months after that
Sealing Check whether all terminals and ports Once a year

are properly sealed.

8.2 System Power-Off
Precautions
WARNING
● After the system is powered off, the inverter is still energized and hot, which
may cause electric shocks or burns. Therefore, wait for 5 minutes after power-
off and then put on insulated gloves to operate the inverter.
● Power off the system before maintaining optimizers and PV strings. Otherwise,
electric shocks may occur when the PV strings are energized.
Procedure
Step 1 Send a shutdown command on the app.
Step 2 Turn off the AC switch between the inverter and the power grid.
Step 3 Set the DC SWITCH to OFF.
Step 4 (Optional) Install the locking screw for the DC SWITCH.
Step 5 Turn off the DC switch between the inverter and PV strings.
Step 6 (Optional) Turn off the battery switch between the inverter and the battery.
----End
8.3 Troubleshooting
NOTE
Contact your dealer if all failure analysis procedures listed above are completed and the
fault still exists.
Alarm severities are defined as follows:

● Major: The inverter is faulty. As a result, the output power decreases or the
grid-tied power generation is stopped.
● Minor: Some components are faulty without affecting the grid-tied power
generation.
● Warning: The inverter works properly. The output power decreases or some
authorization functions fail due to external factors.

Table 8-2 Common alarms and troubleshooting measures

Alar Alarm Alarm Possible Troubleshooting
m ID Name Severity Causes
2001 High Major The PV array is Reduce the number of PV

string not properly modules connected in series to
input configured. the PV string until the PV string
voltage Excessive PV open-circuit voltage is less than
modules are or equal to the maximum
connected in inverter operating voltage. After
series to the PV the PV string configuration is
string, and corrected, the alarm disappears.
therefore the
PV string open-
circuit voltage
exceeds the
maximum
inverter
operating
voltage.
● Cause ID 1:
PV strings 1
and 2
● Cause ID 2:
PV strings 3
and 4
2003 DC arc Major The PV string Check whether the PV string

fault power cables cables arc or are in poor contact.
arc or are in
poor contact.
Cause ID 1–4:
PV strings 1–4
2011 String Major The PV string Check whether the PV string is

reverse polarity is reversely connected to the
connect reversed. inverter. If yes, wait until the
ion Cause ID 1–4: solar irradiance declines at night
PV strings 1–4 and the PV string current drops
to below 0.5 A. Then, turn off
the DC switch and correct the PV
string connection.


2012 String Warning The number of 1. Check whether the number of

current PV modules PV modules connected in
backfee connected in series to the PV string is less
d series to the PV than that of other PV strings.
string is If yes, wait until the PV string
insufficient. As current drops below 0.5 A,
a result, the turn off all DC switches, and
terminal adjust the number of PV
voltage is lower modules in the PV string.
than that of 2. Check whether the open-
other strings. circuit voltage of the PV
Cause ID 1–4: string is abnormal.
PV strings 1–4 3. Check whether the PV string
is shaded.
2021 AFCI Major Cause ID = 1 Turn off the AC output switch

self- The AFCI self- and DC input switch, and then
check check fails. turn them on after 5 minutes. If
failure the alarm persists, contact
Huawei technical support.
2031 Phase Major Cause ID = 1 Check the impedance of the

wire The impedance output phase wire to PE, locate
short- of the output the position with low impedance,
circuite phase wire to and rectify the fault.
d to PE PE is low or the
output phase
wire is short-
circuited to PE.
2032 Grid Major Cause ID = 1 1. The alarm is cleared

loss ● Power grid automatically after the power
outage grid recovers.
occurs. 2. Check whether the AC circuit
● The AC is disconnected or the AC
circuit is switch is off.
disconnected
or the AC
switch is off.


2033 Grid Major Cause ID = 1 1. If the alarm occurs

underv The power grid occasionally, the power grid
oltage voltage is may be abnormal temporarily.
below the The inverter automatically
lower threshold recovers after detecting that
or the low- the power grid becomes
voltage normal.
duration has 2. If the alarm persists, check
lasted for more whether the power grid
than the value voltage is within the
specified by acceptable range. If not,
LVRT. contact the local power
operator. If yes, modify the
grid undervoltage protection
threshold through the app,
SmartLogger, or NMS with
the consent of the local
power operator.
3. If the alarm persists for a
long time, check the AC
circuit breaker and AC output
power cable.

overvol The power grid occasionally, the power grid
tage voltage exceeds may be abnormal temporarily.
the upper The inverter automatically
threshold or recovers after detecting that
the high the power grid becomes
voltage normal.
duration has 2. If the alarm persists, check
lasted for more whether the power grid
than the value frequency is within the
specified by acceptable range. If not,
HVRT. contact the local power
grid overfrequency protection
power operator.
3. Check whether the peak
voltage of the power grid is
too high. If the alarm persists
and lasts for a long time,
contact the local power
operator.



volt. The difference occasionally, the power grid
Imbala between power may be abnormal temporarily.
nce grid phase The inverter automatically
voltages recovers after detecting that
exceeds the the power grid becomes
upper normal.
threshold. 2. If the alarm persists, check
whether the power grid
voltage is within the
acceptable range. If not,
operator.
3. If the alarm lasts for a long
time, check the AC output
power cable connection.
4. If the AC output power cable
is correctly connected, yet the
alarm persists and affects the
energy yield of the PV plant,
operator.

overfre Power grid occasionally, the power grid
quency exception: The may be abnormal temporarily.
actual power The inverter automatically
grid frequency recovers after detecting that
is higher than the power grid becomes
the normal.
requirements 2. If the alarm persists, check
for the local whether the power grid
power grid frequency is within the
code. acceptable range. If not,
grid overfrequency protection
power operator.



underfr Power grid occasionally, the power grid
equenc exception: The may be abnormal temporarily.
y actual power The inverter automatically
grid frequency recovers after detecting that
is lower than the power grid becomes
the normal.
requirements 2. If the alarm persists, check
for the local whether the power grid
power grid frequency is within the
code. acceptable range. If not,
grid underfrequency
protection threshold through
the app, SmartLogger, or
NMS with the consent of the
local power operator.
2038 Unstabl Major Cause ID = 1 1. If the alarm occurs

e grid Power grid occasionally, the power grid
frequen exception: The may be abnormal temporarily.
cy actual change The inverter automatically
rate of the recovers after detecting that
power grid the power grid becomes
frequency does normal.
not meet the 2. If the alarm persists, check
requirements whether the power grid
for the local frequency is within the
power grid acceptable range. If not,
code. contact the local power
operator.
2039 AC Major Cause ID = 1 1. The inverter monitors its

Overcur The power grid external operating conditions
rent voltage drops in real time and automatically
dramatically or recovers after the fault is
the power grid rectified.
is short- 2. If the alarm persists and
circuited. As a affects the energy yield of the
result, the PV plant, check whether the
inverter output is short-circuited. If
transient the fault cannot be rectified,
output current contact your dealer or
exceeds the Huawei technical support.
upper
threshold, and
protection is
triggered.


2040 Output Major Cause ID = 1 1. The inverter monitors its

DC The DC external operating conditions
compo component of in real time and automatically
nent the inverter recovers after the fault is
overhig output current rectified.
h exceeds the 2. If the alarm persists and
upper affects the energy yield of the
threshold. PV plant, contact your dealer
or Huawei technical support.
2051 Abnor Major Cause ID = 1 1. If the alarm occurs

mal The insulation accidentally, the external
residual impedance of power cable may be
current the input side abnormal temporarily. The
to PE decreases inverter automatically
when the recovers after the fault is
inverter is rectified.
operating. 2. If the alarm persists or lasts a
long time, check whether the
impedance between the PV
string and ground is too low.
2061 Abnor Major Cause ID = 1 Power off the inverter (turn off
mal ● The neutral the AC output switch and DC
groundi wire or PE input switch, and wait for a
ng cable of the period of time. For details about
inverter is the wait time, see the
not description on the device safety
connected. warning label), and then
perform the following
● The output operations:
mode set for
the inverter 1. Check whether the PE cable
is for the inverter is connected
inconsistent properly.
with the 2. If the inverter is connected to
cable a TN power grid, check
connection whether the neutral wire is
mode. properly connected and
whether the voltage of the
neutral wire to ground is
normal.
3. After the inverter is powered
on, check whether the output
mode set for the inverter is
consistent with the output
cable connection mode.


2062 Low Major Cause ID = 1 1. Check the impedance

insulati ● The PV array between the PV string and
on is short- the PE cable. If a short circuit
resistan circuited occurs, rectify the fault.
ce with PE. 2. Check whether the PE cable
● The PV of the inverter is correctly
string has connected.
been in a 3. If you have confirmed that
moist the impedance is lower than
environment the specified protection
for a long threshold in a cloudy or rainy
time and the environment, log in to the
circuit is not app, SmartLogger, or NMS
well and set Insulation resistance
insulated to protection threshold.
ground.
2063 Cabinet Minor Cause ID = 1 1. Check the ventilation and

overte ● The inverter ambient temperature at the
mperat is installed inverter installation position.
ure in a place 2. If the ventilation is poor or
with poor the ambient temperature
ventilation. exceeds the upper threshold,
● The ambient improve the ventilation and
temperature heat dissipation.
exceeds the 3. If both the ventilation and
upper ambient temperature meet
threshold. requirements yet the alarm
● The inverter persists, contact your dealer
is not or Huawei technical support.
operating
properly.
2064 Device Major Cause ID = 1–5, Turn off the AC output switch
fault 7–12 and DC input switch, and then
An turn them on after 5 minutes. If
unrecoverable the alarm persists, contact your
fault occurs on dealer or Huawei technical
a circuit inside support.
the inverter. NOTICE
Cause ID = 1: Perform the preceding
operations when the PV string
current is less than 1 A.


2065 Upgrad Minor Cause ID = 1–4, 1. Perform an upgrade again.

e failed 7 2. If the upgrade fails several
or The upgrade is times, contact your dealer or
version not completed Huawei technical support.
mismat normally.
ch
6144 Faulty Minor Cause ID = 1 Turn off the AC output switch

0 monitor ● The flash and DC input switch, and then
ing unit memory is turn them on after 5 minutes. If
insufficient. the alarm persists, replace the
monitoring board or contact
● The flash your dealer or Huawei technical
memory has support.
bad sectors.
2067 Faulty Major Cause ID = 1 1. Check whether the configured

power The power power meter model is the
collecto meter is same as the actual model.
r disconnected. 2. Check whether the
communications parameters
of the power meter are the
same as the RS485
configurations of the inverter.
3. Check whether the power
meter is powered on and
whether the RS485
communications cable is
connected.

2080 Abnor Major ● Cause ID = 2 Check whether the total number

mal PV The PV of PV modules, number of PV
module string power modules in a PV string, and
configu or the number of PV strings meet
ration number of requirements and whether the
optimizers PV module output is reversely
connected in connected.
series in a ● Cause ID 2: Check whether
PV string the PV string power or the
exceeds the number of PV strings
upper connected in series exceeds
threshold. the upper threshold.
● Cause ID = 3
● Cause ID 3:
The number
of 1. Check whether the number
optimizers of optimizers connected in
connected in series in the PV string is
series in a below the lower threshold.
PV string is 2. Check whether the PV
less than the string output is reversely
lower connected.
threshold,
the PV string 3. Check whether the PV
output is string output is
reversely disconnected.
connected, 4. Check whether the
or the optimizer output extension
output of cable is correct (positive
some connector at one end and
optimizers in negative connector at the
the PV string other).
is reversely
● Cause ID 6:
connected.
1. Check whether the number
● Cause ID = 6
of optimizers connected in
Under the
series in the PV strings
same MPPT,
connected in parallel under
the number
the same MPPT is the
of
same.
optimizers
connected in 2. Check whether the
series in PV optimizer output extension
strings cable is correct (positive
connected in connector at one end and
parallel is negative connector at the
different, or other).
the output ● Cause ID 7: When the
of some sunlight is normal, perform
optimizers in the optimizer search function
again.

PV strings is ● Cause ID 8: When the

reversely sunlight is normal, perform
connected. the optimizer search function
● Cause ID = 7 again.
The ● Cause ID 9: Calculate the PV
optimizer string voltage based on the
installation number of PV modules in the
position is string and check whether the
changed, or string voltage exceeds the
PV strings upper threshold of the
are inverter input voltage.
combined or
exchanged.
● Cause ID = 8
The sunlight
is weak or
changes
abnormally.
● Cause ID = 9
In partial
configuratio
n scenarios,
the PV string
voltage
exceeds the
inverter
input
voltage
specification
s.
2081 Optimiz Warning Cause ID = 1 Go to the optimizer information

er fault The optimizer is screen to view the fault details.
offline or faulty.

2085 Built-in Minor Cause ID = 1, 2 ● Cause ID = 1

PID ● The output 1. Turn off the AC output
operati resistance of switch and DC input
on PV arrays to switch, wait for a period of
abnorm ground is time (for details about the
al low. wait time, see the
● The system description on the device
insulation safety warning label), and
resistance is then turn on the DC input
low. switch and AC output
switch.
2. If the alarm persists,
contact your dealer or
● Cause ID = 2
1. Check the impedance
between the PV array
output and the ground. If a
short circuit occurs or the
insulation is insufficient,
rectify the fault.
2. If the alarm persists,
contact your dealer or
2086 Externa Major Cause ID = 1 1. Shut down the fan, turn off
l fan The external the DC switch, check whether
abnorm fan is short- the fan blades are damaged,
al circuited, the and clear the foreign matter
power supply is around the fan.
insufficient, or 2. Reinstall the fan, turn on the
the air channel DC switch, and wait for the
is blocked. inverter to start. If the alarm
persists after 15 minutes,
replace the external fan.

2090 Abnor Major Cause ID = 1 1. Check whether the cables are

mal ● The DI input connected correctly to the DI
active is abnormal. ports.
power 2. On the DI active scheduling
schedul ● The DI input
is screen under the dry contact
ing scheduling settings, view the
instruct inconsistent
with the DI signal configuration
ion mapping table. Contact the
configuratio
n. power grid company to check
whether the configurations in
the mapping table are
complete and meet the
requirements.
2091 Abnor Major Cause ID = 1 1. Check whether the cables are

mal ● The DI input connected correctly to the DI
reactive is abnormal. ports.
power 2. On the DI reactive power
schedul ● The DI input
is scheduling screen under the
ing dry contact scheduling
instruct inconsistent
with the settings, view the DI signal
ion configuration mapping table.
configuratio
n. Contact the power grid
company to check whether
the configurations in the
mapping table are complete
and meet the requirements.
2102 Protecti Warning Cause ID = 1 1. Check whether the

on When the communications cable is
upon disconnection connected properly.
Commu of 2. After communication is
nication communication restored, the device will
Failure exceeds the recover upon receiving a
specified time scheduling command.
threshold, the 3. If the Protection upon
device starts Communication Failure
the protection function is not required,
function. disable it.
8.4 Replacing an Inverter

Step 1 Remove the inverter.
1. Power off the system. For details, see 8.2 System Power-Off.
2. Disconnect all cables from the inverter, including signal cables, DC input
power cables, battery cables, AC output power cables, and PE cables.
3. Remove the inverter from the mounting bracket.

4. Remove the mounting bracket.
Step 2 Pack the inverter.
● If the original packaging is available, put the inverter inside it and then seal it
using adhesive tape.
● If the original packaging is unavailable, put the inverter inside a suitable hard
cardboard box and seal it properly.
Step 3 Dispose of the inverter.
If the inverter reaches the end of its service life, dispose of it according to local
regulations for the disposal of electrical equipment.
Step 4 Install a new inverter.
----End
8.5 Replacing a Fan
CAUTION
● Before replacing a fan, power off the inverter.

● When replacing a fan, use insulated tools and wear PPE.
Procedure
Step 1 Remove the fan cover, disconnect fan cables, and remove the faulty fan.
Figure 8-1 Removing the faulty fan
Step 2 Install a new fan, connect and bind the cables, and install the fan cover.
----End
8.6 Locating Insulation Resistance Faults

If the ground resistance of a PV string connected to the inverter is too low, the
inverter generates a Low insulation resistance alarm. The alarm ID is 2062.
The possible causes are as follows:
● A short circuit has occurred between the PV array and the ground.
● The ambient air of the PV array is damp and the insulation between the PV
array and the ground is poor.
After the Low insulation resistance alarm is reported by the inverter, insulation
resistance fault location is automatically triggered. If the fault location is
successful, the location information is displayed on the Alarm details screen of
the Low insulation resistance alarm on the FusionSolar app.
Log in to the FusionSolar app, choose Alarm > Active alarm, select Low
insulation resistance to enter the Alarm details screen.
NOTE
● The positive and negative terminals of a PV string are respectively connected to the PV+
and PV– terminals of the inverter. The PV– terminal represents a possibility of 0% for the
short-circuit position and the PV+ terminal represents a possibility of 100% for the
short-circuit position. Other percentages indicate that the fault occurs on a PV module
or cable in the PV string.
● Possible fault position = Total number of PV modules in a PV string x Percentage of
possible short-circuit positions. For example, if a PV string consists of 14 PV modules
and the percentage of the possible short-circuit position is 34%, the possible fault
position is 4.76 (14 x 34%), indicating that the fault is located near PV module 4,
including the previous and the next PV modules and the cables. The inverter has a
detection precision of ±1 PV module.
● The possible faulty PV string MPPT1 corresponds to PV1 and PV2, and the possible
faulty PV string MPPT2 corresponds to PV3 and PV4. The fault can be located only to
the MPPT level. Perform the following steps to connect the PV strings corresponding to
the faulty MPPT to the inverter one by one to further locate and rectify the fault.
● When a non-short-circuit fault occurs, the possible short-circuit percentage is not
displayed. If the insulation resistance is greater than 0.001 MΩ, the fault is not related
to short circuit. Check all PV modules in the faulty PV string one by one to locate and
rectify the fault.
Figure 8-2 Percentage of short-circuit positions
Procedure
NOTICE
If the irradiance or the PV string voltage is too high, the insulation resistance fault
location may fail. In this case, the fault location status on the Alarm details
screen is Conditions not met. Perform the following steps to connect PV strings to
the inverter one by one to locate the fault. If the system is not configured with
any optimizer, skip the corresponding optimizer operations.
Step 1 Ensure that the AC connections are normal. Log in to the FusionSolar app, choose
Maintenance > Inverter ON/OFF on the home screen, and send a shutdown
command. Set DC SWITCH to OFF.
Step 2 Connect one PV string to the inverter, and set DC SWITCH to ON. If the inverter
status is Shutdown: Command, log in to the app, choose Maintenance >
Inverter ON/OFF on the home screen, and send a startup command.
Step 3 Choose Alarm on the home screen, enter the Active alarm screen, and check
whether a Low insulation resistance alarm is reported.
● If no Low insulation resistance alarm is reported 1 minute after the DC side
is powered on, choose Maintenance > Inverter ON/OFF on the home screen,
and send a shutdown command. Set DC SWITCH to OFF. Go to Step 2 and
check rest of the PV strings one by one.
● If a Low insulation resistance alarm is reported 1 minute after the DC side is
powered on, check the percentage of possible short-circuit positions on the
Alarm details screen and calculate the location of the possible faulty PV
module based on the percentage. Then go to Step 4.
Step 4 Log in to the app, choose Maintenance > Inverter ON/OFF on the home screen,
and send a shutdown command. Set DC SWITCH to OFF. Check whether the
connectors or DC power cables between the optimizer and PV module, between
adjacent PV modules, or between adjacent optimizers on the possible fault
position are damaged.
● If yes, replace the damaged connectors or DC power cables, and then set DC
SWITCH to ON. If the inverter status is Shutdown: Command, choose
Maintenance > Inverter ON/OFF, and send a startup command. View alarm
information.
– If no Low insulation resistance alarm is reported 1 minute after the DC
side is powered on, troubleshoot the insulation resistance fault of the PV
string. Log in to the app, choose Maintenance > Inverter ON/OFF on the
home screen, and send a shutdown command. Set DC SWITCH to OFF.
Go to Step 2 and check rest of the PV strings one by one. Then, go to
Step 8.
– If the DC side is powered on 1 minute later, the Low insulation
resistance alarm is still reported. Log in to the app, choose Maintenance
> Inverter ON/OFF on the home screen, and send a shutdown command.
Set DC SWITCH to OFF and go to Step 5.
● If no, go to Step 5.
Step 5 Disconnect the possible faulty PV module and the paired optimizer from the PV
string, and use a DC extension cable with an MC4 connector to connect the PV
module or optimizer adjacent to the possible faulty PV module. Set DC SWITCH to

ON. If the inverter status is Shutdown: Command, choose Maintenance >
Inverter ON/OFF on the home screen, and send a startup command. View alarm
information.
● If no Low insulation resistance alarm is reported 1 minute after the DC side
is powered on, the fault occurred on the disconnected PV module and
optimizer. Choose Maintenance > Inverter ON/OFF, send a shutdown
command, and set DC SWITCH to OFF. Go to Step 7.
● If the Low insulation resistance alarm is reported 1 minute after the DC side
is powered on, the fault did not occur on the disconnected PV module and
optimizer. Go to Step 6.
Step 6 Log in to the app, choose Maintenance > Inverter ON/OFF on the home screen,
and send a shutdown command. Set DC SWITCH to OFF, reconnect the
disconnected PV module and optimizer, and repeat Step 5 to check the PV
modules and optimizers adjacent to the possible fault location.
Step 7 Determine the position of the ground insulation fault:
● Disconnect the possible faulty PV module from the optimizer.
● Connect the possible faulty optimizer to the PV string.
● Set DC SWITCH to ON. If the inverter status is Shutdown: Command, choose
Maintenance > Inverter ON/OFF, and send a startup command. View alarm
information.
– If no Low insulation resistance alarm is reported 1 minute after the DC
side is powered on, the fault is on the possible faulty PV module.
– If the Low insulation resistance alarm is reported 1 minute after the DC
side is powered on, the fault is on the possible faulty optimizer.
● Log in to the app, choose Maintenance > Inverter ON/OFF on the home
screen, and send a shutdown command. Set DC SWITCH to OFF, replace the
faulty component, and complete troubleshooting the insulation resistance
fault. Go to Step 2 and check rest of the PV strings one by one. Then, go to
Step 8.
Step 8 Set DC SWITCH to ON. If the inverter status is Shutdown: Command, choose
Maintenance > Inverter ON/OFF, and send a startup command.
----End
User Manual 9 Technical Specifications
9 Technical Specifications
9.1 SUN2000-(15K-25K)-MB0-ZH Technical

Specifications
Efficiency
Technical SUN2000-15 SUN2000-17 SUN2000-20 SUN2000-25
Specification K-MB0-ZH K-MB0-ZH K-MB0-ZH K-MB0-ZH
s
Maximum 98.5% 98.5% 98.5% 98.5%

efficiency
Chinese 97.4% 97.5% 97.6% 98.0%

efficiency
Input
s
Recommende 22500 W 25500 W 30000 W 37500 W

d maximum
input DC
power
Maximum 1100 V
input voltagea
Maximum 20 A (one PV string)/30 A (one MPPT)

input current
per MPPT

s
Maximum 40 A
short-circuit
current per
MPPT
Minimum 200 V
startup
voltage
MPPT voltage 200–1000 V

range
Full-load 410–800 V 440–800 V 480–800 V 530–800 V

MPPT voltage
range
Rated input 600 V

voltage
Maximum 4
number of
inputs
Number of 2
MPPTs
Rated battery 600 V DC

voltage
Battery 600–980 V DC
voltage range
Maximum 26.25 A
battery
current
Battery type Li-ion
Note a: The maximum input voltage is the maximum DC input voltage that the
inverter can withstand. If the input voltage exceeds this value, the inverter may
be damaged.
Output
Technical SUN2000-15 SUN2000-17 SUN2000-20K SUN2000-25
Specification K-MB0-ZH K-MB0-ZH -MB0-ZH K-MB0-ZH
s
Rated output 15000 W 17000 W 20000 W 25000 W

power
Technical SUN2000-15 SUN2000-17 SUN2000-20K SUN2000-25

Specification K-MB0-ZH K-MB0-ZH -MB0-ZH K-MB0-ZH
s
Maximum 16500 VA 18700 VA 22000 VA 27500 VA

apparent
power
Maximum 16500 W 18700 W 22000 W 27500 W

active power
(cosφ = 1)
Rated output 220 V/380 V, 3W/N+PE

voltage 230 V/400 V, 3W/N+PE
Maximum Refer to the local power grid standards.

output
voltage at
long-term
operation
Rated output 22.8 A/380 V 25.8 A/380 V 30.4 A/380 V 38.0 A/380 V
current 21.7 A/400 V 24.5 A/400 V 28.9 A/400 V 36.1 A/400 V
Maximum 25.2 A/380 V 28.6 A/380 V 33.6 A/380 V 42.0 A/380 V

output 23.9 A/400 V 27.1 A/400 V 31.9 A/400 V 39.9 A/400 V
current
Output 50 Hz/60 Hz
voltage
frequency
Power factor 0.8 leading ... 0.8 lagging
Output DC < 0.5% of the rated output

component
(DCI)
Maximum < 3% under rated conditions. Single harmonic meets the VDE
total 4105 requirements.
harmonic
distortion (AC
THDi)
Protection
s
Overvoltage PV II/AC III

category

s
Input DC Supported
switch
Anti-islanding Supported
protection
Output Supported
overcurrent
protection
Input reverse Supported

connection
protection
DC surge TYPE II
protection
AC surge Yes, compatible with TYPE II protection class according to

protection EN/IEC 61643-11
Insulation Supported
resistance
detection
Residual Supported
current
monitoring
unit (RCMU)
Display and Communication

s
Display LED indicators; WLAN+app
WLAN-FE Supported
Dongle
4G Smart Standard
Dongle
RS485 Supported
communicatio
n
Built-in WLAN Supported
DC MBUS Supported

s
AFCI Supported
PID recovery Supported
General Specifications
s
Dimensions 460 mm x 546 mm x 228 mm

(H x W x D)
Net weight 21 kg
Noise < 45 dB < 45 dB < 50 dB < 50 dB

(typical (typical (typical (typical
working working working working
condition) condition) condition) condition)
Operating –25°C to +60°C

temperature
Relative 0–100% RH
humidity
Cooling mode Smart air cooling
Maximum 4000 m (derated when the altitude is greater than 2000 m)

operating
altitude
Storage –40°C to +70°C

temperature
IP rating IP66
Topology Transformerless
Wireless Communication Parameters

Technic Inverter Built-in WLAN-FE Smart 4G Smart Dongle
al WiFi Dongle
Specific
ations
Frequen 2400–2483.5 SDongleA-05: SDongleB-03-CN:

cy MHz 2400–2483.5 MHz ● Supports LTE FDD:
B1/B3/B5/B8.
● Supports LTE TDD:
B34/B38/B39/B40/B41.
● Supports GSM/GPRS/
EDGE: 900 MHz/1800
MHz.
SDongleB-06-CN (WiFi):
2400–2483.5 MHz
SDongleB-06-CN (4G):
● Supports LTE FDD:
B1/B3/B5/B8.
B34/B38/B39/B40/B41.
EDGE: 900 MHz/1800
MHz.

al WiFi Dongle
Specific
ations
Protocol WLAN SDongleA-05: SDongleB-03-CN:

s and 802.11b/g/n WLAN ● Supports LTE FDD (with
standar 802.11b/g/n receive diversity):
ds B1/B3/B5/B8.
● Supports LTE TDD (with
receive diversity):
B34/B38/B39/B40/B41.
● Supports GSM: 900 MHz/
1800 MHz.
● Supports digital audio.
SDongleB-06-CN (WiFi):
WLAN 802.11b/g/n
SDongleB-06-CN (4G):
● Supports LTE FDD (with
receive diversity):
B1/B3/B5/B8.
receive diversity):
B34/B38/B39/B40/B41.
1800 MHz.

al WiFi Dongle
Specific
ations
Bandwid 20 MHz/40 MHz 20 MHz/40 MHz LTE features:

th (optional) (optional) ● Supports a maximum of
3GPP R8 non-CA Cat 4
FDD and TDD.
● Supports 1.4 MHz/3
MHz/5 MHz/10 MHz/15
MHz/20 MHz RF
bandwidth.
● Supports MIMO in the
downlink.
● LTE FDD: maximum
downlink rate of 150
Mbit/s and maximum
uplink rate of 50 Mbit/s
● LTE TDD: maximum
Mbit/s and maximum
UMTS features:
● Supports 3GPP R7 HSDPA
+, HSDPA, HSUPA, and
WCDMA.
● Supports QPSK and
16QAM modulation.
● HSDPA+: maximum
downlink rate of 21 Mbit/s
● HSUPA: maximum uplink
rate of 5.76 Mbit/s
● WCDMA: maximum
kbit/s and maximum
uplink rate of 384 kbit/s
GSM features:
GPRS:
● Supports GPRS multislot
class 12.
● Coding schemes: CS-1,
CS-2, CS-3, and CS-4
● Maximum downlink rate:
85.6 kbit/s; maximum
uplink rate: 85.6 kbit/s
EDGE:

al WiFi Dongle
Specific
ations
● Supports EDGE multislot

class 12.
● Supports GMSK and 8-PSK
modulation and coding
schemes.
● Downlink coding format:
MCS 1–9
● Uplink coding format:
MCS 1–9
SDongleB-06-CN (WiFi): 20
MHz/40 MHz (optional)
Maximu ≤ 20 dBm EIRP ≤ 20 dBm EIRP ● Class 4 (33 dBm±2 dB),

m EGSM900 frequency band
transmit ● Class 1 (30 dBm±2 dB),
power DCS1800 frequency band
● Class E2 (27 dBm±3 dB),
EGSM900 8-PSK
DCS1800 8-PSK
● Class 3 (24 dBm+1/–3 dB),
WCDMA frequency band
● Class 3 (23 dBm±2 dB),
LTE FDD frequency band
LTE TDD frequency band
SDongleB-06-CN (WiFi): ≤ 20
dBm EIRP
9.2 SUN2000-(12K-25K)-MB0 Technical Specifications

Efficiency
Technical SUN2000- SUN2000- SUN2000- SUN2000- SUN2000-
Specificati 12K-MB0 15K-MB0 17K-MB0 20K-MB0 25K-MB0
ons
Maximum 98.4% 98.4% 98.4% 98.4% 98.4%

efficiency
European 97.9% 98.0% 98.1% 98.1% 98.2%

efficiency
Input
ons
Recommen 18000 W 22500 W 25500 W 30000 W 37500 W

ded
maximum
input DC
power
Maximum 1100 V
input
voltagea
Maximum 20 A (one PV string)/30 A (one MPPT)

input
current per
MPPT
Maximum 40 A
short-
circuit
current per
MPPT
Minimum 200 V
startup
voltage
MPPT 200–1000 V
voltage
range

ons
Full-load 370–800 V 410–800 V 440–800 V 480–800 V 530–800 V

MPPT
voltage
range
Rated 600 V
input
voltage
Maximum 4
number of
inputs
Number of 2
MPPTs
Rated 600 V DC
battery
voltage
Battery 600–980 V DC
voltage
range
Maximum 26.25 A
battery
current
Battery Li-ion
type
Note a: The maximum input voltage is the maximum DC input voltage that the
inverter can withstand. If the input voltage exceeds this value, the inverter may
be damaged.
Output
ons
Rated 12000 W 15000 W 17000 W 20000 W 25000 W

output
power
Maximum 13200 VA 16500 VA 18700 VA 22000 VA 27500 VA

apparent
power

ons
Maximum 13200 W 16500 W 18700 W 22000 W 27500 W

active
power
(cosφ = 1)
Rated 220 V/380 V, 3W/N+PE

output 230 V/400 V, 3W/N+PE
voltage
240 V/415 V, 3W/N+PE
Maximum Refer to the local power grid standards.

output
voltage at
long-term
operation
Rated 18.2 A/380 22.8 A/380 25.8 A/380 30.4 A/380 38.0 A/380
output V V V V V
current 17.3 A/400 21.7 A/400 24.5 A/400 28.9 A/400 36.1 A/400
V V V V V
16.7 A/415 20.9 A/415 23.7 A/415 27.8 A/415 34.8 A/415
V V V V V
Maximum 20.2 A/380 25.2 A/380 28.6 A/380 33.6 A/380 42.0 A/380
output V V V V V
current 19.1 A/400 23.9 A/400 27.1 A/400 31.9 A/400 39.9 A/400
V V V V V
18.5 A/415 23.1 A/415 26.1 A/415 30.8 A/415 38.5 A/415
V V V V V
Output 50 Hz/60 Hz
voltage
frequency
Power 0.8 leading ... 0.8 lagging

factor
Output DC < 0.5% of the rated output

component
(DCI)
Maximum < 3% under rated conditions. Single harmonic meets the VDE 4105
total requirements.
harmonic
distortion
(AC THDi)
Protection
ons
Overvoltag PV II/AC III

e category
Input DC Supported
switch
Anti- Supported
islanding
protection
Output Supported
overcurrent
protection
Input Supported
reverse
connection
protection
DC surge TYPE II
protection
AC surge Yes, compatible with TYPE II protection class according to EN/IEC

protection 61643-11
Insulation Supported
resistance
detection
Residual Supported
current
monitoring
unit
(RCMU)
Display and Communication

ons
Display LED indicators; WLAN+app
WLAN-FE Supported
Dongle
4G Smart Optional
Dongle

ons
RS485 Supported
communica
tion
Built-in Supported
WLAN
DC MBUS Supported
AFCI Supported
PID Supported
recovery
General Specifications
ons
Dimensions 460 mm x 546 mm x 228 mm

(H x W x
D)
Net weight 21 kg
Noise < 45 dB < 45 dB < 45 dB < 50 dB < 50 dB

(typical (typical (typical (typical (typical
working working working working working
condition) condition) condition) condition) condition)
Operating –25°C to +60°C

temperatur
e
Relative 0–100% RH
humidity
Cooling Smart air cooling

mode
Maximum 4000 m (derated when the altitude is greater than 2000 m)

operating
altitude
Storage –40°C to +70°C

temperatur
e
IP rating IP66

ons
Topology Transformerless
Wireless Communication Parameters

al WiFi Dongle
Specific
ations
Frequen 2400–2483.5 SDongleA-05: SDongleB-06-EU (WiFi):

cy MHz 2400–2483.5 MHz 2400–2483.5 MHz
SDongleB-06-EU (4G):
● Supports LTE FDD:
B1/B3/B5/B8.
B7/B20/B28/B38/B40/B41.
EDGE: 900 MHz/1800
MHz.
Protocol WLAN SDongleA-05: SDongleB-06-EU (WiFi):

s and 802.11b/g/n WLAN WLAN 802.11b/g/n
standar 802.11b/g/n
ds SDongleB-06-EU (4G):
● Supports LTE FDD (with
receive diversity):
B1/B3/B5/B8.
receive diversity):
B7/B20/B28/B38/B40/B41.
1800 MHz.

al WiFi Dongle
Specific
ations
Bandwid 20 MHz/40 MHz 20 MHz/40 MHz LTE features:

th (optional) (optional) ● Supports a maximum of
3GPP R8 non-CA Cat 4
FDD and TDD.
● Supports 1.4 MHz/3
MHz/5 MHz/10 MHz/15
MHz/20 MHz RF
bandwidth.
● Supports MIMO in the
downlink.
● LTE FDD: maximum
Mbit/s and maximum
● LTE TDD: maximum
Mbit/s and maximum
UMTS features:
● Supports 3GPP R7 HSDPA
+, HSDPA, HSUPA, and
WCDMA.
● Supports QPSK and
16QAM modulation.
● HSDPA+: maximum
downlink rate of 21 Mbit/s
● HSUPA: maximum uplink
rate of 5.76 Mbit/s
● WCDMA: maximum
kbit/s and maximum
uplink rate of 384 kbit/s
GSM features:
GPRS:
● Supports GPRS multislot
class 12.
● Coding schemes: CS-1,
CS-2, CS-3, and CS-4
EDGE:

al WiFi Dongle
Specific
ations
● Supports EDGE multislot

class 12.
● Supports GMSK and 8-PSK
modulation and coding
schemes.
● Downlink coding format:
MCS 1–9
● Uplink coding format:
MCS 1–9
SDongleB-06-EU (WiFi): 20
MHz/40 MHz (optional)
Maximu ≤ 20 dBm EIRP ≤ 20 dBm EIRP ● Class 4 (33 dBm±2 dB),

m EGSM900 frequency band
transmit ● Class 1 (30 dBm±2 dB),
power DCS1800 frequency band
EGSM900 8-PSK
DCS1800 8-PSK
● Class 3 (24 dBm+1/–3 dB),
WCDMA frequency band
LTE FDD frequency band
LTE TDD frequency band
SDongleB-06-EU (WiFi): ≤ 20
dBm EIRP
User Manual A Grid Codes
A Grid Codes
NOTE
The grid codes are subject to change. The listed codes are for reference only.
Table A-1 SUN2000-(15K-25K)-MB0-ZH grid codes
No Grid Code Description SUN200 SUN200 SUN200 SUN200

. 0-15K- 0-17K- 0-20K- 0-25K-
MB0-ZH MB0-ZH MB0-ZH MB0-ZH
1 NB/T 32004 China Golden Supporte Supporte Supporte Support

Sun low- d d d ed
voltage
power grid
2 Custom (50 Reserved Supporte Supporte Supporte Support

Hz) d d d ed
3 CHINA- China low- Supporte Supporte Supporte Support

LV220/380 voltage d d d ed
power grid
Table A-2 SUN2000-(12K-25K)-MB0 grid codes
No Grid Code Description SUN2 SUN2 SUN2 SUN2 SUN2

. 000-1 000-1 000-1 000-2 000-2
2K- 5K- 7K- 0K- 5K-
MB0 MB0 MB0 MB0 MB0
1 VDE-AR- Germany Supp Suppo Suppo Suppo Suppo

N-4105 low-voltage orted rted rted rted rted
power grid
2 UTE C France Supp Suppo Suppo Suppo Suppo

15-712-1(A) mainland orted rted rted rted rted
power grid

. 000-1 000-1 000-1 000-2 000-2
2K- 5K- 7K- 0K- 5K-
MB0 MB0 MB0 MB0 MB0

15-712-1(B) island power orted rted rted rted rted
grid

15-712-1(C) island power orted rted rted rted rted
grid
5 CEI0-21 Italy power Supp Suppo Suppo Suppo Suppo

grid orted rted rted rted rted
6 RD1699/661 Spain low- Supp Suppo Suppo Suppo Suppo

voltage orted rted rted rted rted
power grid
7 C10/11 Belgium Supp Suppo Suppo Suppo Suppo

power grid orted rted rted rted rted
8 IEC61727 IEC 61727 Supp Suppo Suppo Suppo Suppo

low-voltage orted rted rted rted rted
grid-
connection
(50 Hz)
9 Custom (50 Reserved Supp Suppo Suppo Suppo Suppo

Hz) orted rted rted rted rted
10 Custom (60 Reserved Supp Suppo Suppo Suppo Suppo

Hz) orted rted rted rted rted
11 CEI0-16 Italy power Supp Suppo Suppo Suppo Suppo

12 TAI-PEA Thailand Supp Suppo Suppo Suppo Suppo

grid- orted rted rted rted rted
connection
standard
13 TAI-MEA Thailand Supp Suppo Suppo Suppo Suppo

grid- orted rted rted rted rted
connection
standard
14 Philippines Philippines Supp Suppo Suppo Suppo Suppo

power grid
15 NRS-097-2-1 South Africa Supp Suppo Suppo Suppo Suppo

standard

. 000-1 000-1 000-1 000-2 000-2
2K- 5K- 7K- 0K- 5K-
MB0 MB0 MB0 MB0 MB0
16 IEC61727-60H IEC 61727 Supp Suppo Suppo Suppo Suppo

z low-voltage orted rted rted rted rted
grid-
connection
(60 Hz)
17 PO12.3 Spain low- Supp Suppo Suppo Suppo Suppo

power grid
18 EN50549-LV Ireland Supp Suppo Suppo Suppo Suppo

19 Jordan- Jordan low- Supp Suppo Suppo Suppo Suppo

Transmission voltage orted rted rted rted rted
power grid
20 ABNT NBR Brazil power Supp Suppo Suppo Suppo Suppo

16149 grid orted rted rted rted rted
21 DUBAI Dubai low- Supp Suppo Suppo Suppo Suppo

power grid
22 Jordan- Jordan Supp Suppo Suppo Suppo Suppo

Distribution power orted rted rted rted rted
distribution
network
low-voltage
power grid
23 TAIPOWER Taiwan Supp Suppo Suppo Suppo Suppo

Power low- orted rted rted rted rted
voltage
power grid
24 OMAN Oman low- Supp Suppo Suppo Suppo Suppo

power grid
25 Pakistan Pakistan Supp Suppo Suppo Suppo Suppo

26 Austria Austria Supp Suppo Suppo Suppo Suppo

27 G99-TYPEA-LV UK Supp Suppo Suppo Suppo Suppo

G99_TypeA_ orted rted rted rted rted
LV power
grid

. 000-1 000-1 000-1 000-2 000-2
2K- 5K- 7K- 0K- 5K-
MB0 MB0 MB0 MB0 MB0
28 G99-TYPEB-LV UK Supp Suppo Suppo Suppo Suppo

G99_TypeB_ orted rted rted rted rted
LV power
grid
29 EN50549- Ireland new Supp Suppo Suppo Suppo Suppo

MV400 standard orted rted rted rted rted
30 VDE-AR- Germany Supp Suppo Suppo Suppo Suppo

N4110 medium- orted rted rted rted rted
voltage
power grid
(230 V)
31 NTS Spain power Supp Suppo Suppo Suppo Suppo

32 SINGAPORE Singapore Supp Suppo Suppo Suppo Suppo

power grid
33 HONGKONG Hong Kong Supp Suppo Suppo Suppo Suppo

power grid
34 EN50549-SE Sweden low- Supp Suppo Suppo Suppo Suppo

power grid
35 EN50549-PL Poland Supp Suppo Suppo Suppo Suppo

36 DENMARK- Denmark Supp Suppo Suppo Suppo Suppo

EN50549- power grid orted rted rted rted rted
DK1-LV230
37 DENMARK- Denmark Supp Suppo Suppo Suppo Suppo

EN50549- power grid orted rted rted rted rted
DK2-LV230
38 SWITZERLAND Switzerland Supp Suppo Suppo Suppo Suppo

-NA/ power grid orted rted rted rted rted
EEA:2020-
LV230
39 AUSTRALIA- Australia Supp Suppo Suppo Suppo Suppo

AS4777_A- power grid orted rted rted rted rted
LV230

. 000-1 000-1 000-1 000-2 000-2
2K- 5K- 7K- 0K- 5K-
MB0 MB0 MB0 MB0 MB0

AS4777_B- power grid orted rted rted rted rted
LV230

AS4777_C- power grid orted rted rted rted rted
LV230

AS4777_NZ- power grid orted rted rted rted rted
LV230
43 NA_CODE Default Supp Suppo Suppo Suppo Suppo

country code orted rted rted rted rted
44 CZECH- Czech Supp Suppo Suppo Suppo Suppo

EN50549- Republic orted rted rted rted rted
LV230 power grid
User Manual B Connecting to the Inverter
B Connecting to the Inverter
Step 1 Access the Commission Device screen.
Figure B-1 Method 1: before login (not connected to the Internet)
Figure B-2 Method 2: after login (connected to the Internet)
Step 2 Connect to the inverter WLAN and log in to the Commission Device screen as the
installer user.
NOTICE
● If the mobile phone is directly connected to the SUN2000, the visible distance
between the SUN2000 and the mobile phone must be less than 3 m when a
built-in antenna is used and less than 50 m when an external antenna is used
to ensure the communication quality between the App and the SUN2000. The
distances are for reference only and may vary with mobile phones and shielding
conditions.
● When connecting the SUN2000 to the WLAN over a router, ensure that the
mobile phone and SUN2000 are in the WLAN coverage of the router and the
SUN2000 is connected to the router.
● The router supports WLAN (IEEE 802.11 b/g/n, 2.4 GHz) and the WLAN signal
reaches the SUN2000.
● The WPA, WPA2, or WPA/WPA2 encryption mode is recommended for routers.
Enterprise-level encryption is not supported (for example, public hotspots
requiring authentication such as airport WLAN). WEP and WPA TKIP are not
recommended because these two encryption modes have serious security
defects. If the access fails in WEP mode, log in to the router and change the
encryption mode of the router to WPA2 or WPA/WPA2.
NOTE
● Obtain the initial password for connecting to the solar inverter WLAN from the label on
the side of the solar inverter.
● Set the password at the first login. To ensure account security, change the password
periodically and keep the new password in mind. Not changing the initial password may
cause password disclosure. A password left unchanged for a long period of time may be
stolen or cracked. If a password is lost, devices cannot be accessed. In these cases, the
user is liable for any loss caused to the PV plant.
● When you access the Commission Device screen of the inverter for the first time, you
need to manually set the login password because the inverter does not have an initial
login password.
----End
User Manual C Connecting to the EMMA
C Connecting to the EMMA
Step 1 Access the Commission Device screen.
Figure C-1 Method 1: before login (not connected to the Internet)
User Manual C Connecting to the EMMA
Figure C-2 Method 2: after login (connected to the Internet)
Step 2 Connect to the EMMA WLAN and log in to the Commission Device screen as the
installer user.
NOTE
● The last six digits of the product WLAN name are the same as the last six digits of the
product SN.
● For the first connection, log in with the initial password. You can obtain the initial
password from the label on the device.
● To ensure account security, protect the password by changing it periodically, and keep it
secure. Your password might be stolen or cracked if it is left unchanged for extended
periods. If a password is lost, devices cannot be accessed. In these cases, the Company
shall not be liable for any loss.
● If the login screen is not displayed after you scan the QR code, check whether your
phone is correctly connected to the device WLAN. If not, manually select and connect to
the WLAN, and tap Next.
● If the This WLAN network has no Internet access. Connect anyway? message is
displayed when you connect to the built-in WLAN, tap CONNECT. Otherwise, you
cannot log in to the system. The actual UI and messages may vary with mobile phones.
----End
User Manual D Resetting Password
D Resetting Password
Step 1 Check that the AC and DC sides of the inverter are both powered on, and
indicators and are steady green or blinking slowly for more than 3 minutes.
Step 2 Turn off the AC switch, set the DC SWITCH at the bottom of the inverter to OFF,
and wait until all indicators on the inverter panel turn off.
Step 3 Complete the following operations within 4 minutes:

1. Turn on the AC switch and wait for about 90s or until the inverter indicator
blinks.
2. Turn off the AC switch and wait about 30s or until all LED indicators on the
inverter panel turn off.
3. Turn on the AC switch and wait for about 30s or until all LED indicators on
the inverter panel blink and then turn off after about 30s.
Step 4 Wait until the three green LEDs on the inverter panel blink fast and then the three
red LEDs blink fast, which indicates that the password is restored.
Step 5 Reset the password within 10 minutes. (If no operation is performed within 10
minutes, all parameters of the inverter remain unchanged.)
1. Wait until the indicator blinks.
2. Connect to the app using the initial WLAN hotspot name (SSID) and initial
password (PSW), which can be obtained from the label on the side of the
inverter.
3. On the login page, set a new password and log in to the app.
Step 6 Set router and management system parameters to implement remote

management.
----End
NOTICE
You are advised to reset the password in the morning or at night when the solar
irradiance is low.
User Manual E Rapid Shutdown
E Rapid Shutdown
NOTE
● If method 3 is selected for rapid shutdown, log in to the FusionSolar app as an installer
user to perform local commissioning, choose Settings > Feature parameters > Dry
contact function, and set Dry contact function to DI rapid shutdown.
If optimizers are configured for all PV modules, the PV system can perform a rapid
shutdown to decrease the output voltage to below 30 V within 30s.
Perform the following steps to trigger a rapid shutdown:
● Method 1: Turn off the AC switch between the inverter and the power grid
(disconnect the voltages of all PV strings connected to the inverter under the
AC switch).
● Method 2: Set the DC SWITCH of the inverter to OFF to trigger a rapid
shutdown. The inverter shuts down several minutes later. (Turning off all
external switches on the DC side of an inverter can trigger a rapid shutdown,
and only the PV strings connected to the inverter is de-energized. Turning off
only some external switches cannot trigger a rapid shutdown, and the PV
strings may be energized.)
● Method 3: To enable the DI rapid shutdown function, connect a switch to pins
DI and GND of the inverter communications terminal. The switch is turned on
by default. Turn off the switch to trigger a rapid shutdown. The distance
between the switch and the farthest inverter must be less than or equal to 10
m.
● Method 4: If AFCI is enabled, the inverter automatically performs arc fault
detection and triggers a rapid shutdown when AFCI lock protection is
implemented.
User Manual E Rapid Shutdown
Figure E-1 Methods of triggering a rapid shutdown
User Manual F Baud Rate Negotiation
F Baud Rate Negotiation
Baud rate negotiation increases the communications rate between the inverter
and devices such as batteries and power meters, and between the inverter and
devices such as the Smart Dongles and the EMMA, solving or relieving
communication congestion.
● During device search in a new plant, the system automatically negotiates the
baud rate.
● When replacing or adding inverters, batteries, power meters, the Smart
Dongle, or the EMMA at an existing plant, you need to manually send local
commands on the FusionSolar app to reset the baud rate between devices
and negotiate a higher rate.
NOTE
Users can send the baud rate negotiation commands on the FusionSolar app in two
networking modes: EMMA networking and Smart Dongle networking.
Table F-1 Manual baud rate negotiation on the app

Networkin Scenario Operation
g Mode
EMMA Replacing the 1. Use the FusionSolar app to locally scan

networking EMMA the QR code to connect to the EMMA.
2. Access the Communication settings
screen, choose RS485 Settings > Baud
Rate Negotiation, and tap 9600 and
Negotiate a higher rate.

g Mode
Replacing or adding 1. Use the FusionSolar app to locally scan

an inverter the QR code to connect to the EMMA.
2. Access the Communication settings
screen, choose RS485 Settings > Baud
Rate Negotiation, and tap 9600 and
Negotiate a higher rate.
3. Use the FusionSolar app to locally scan
the QR code to connect to the inverter.
4. Access the Communication
configuration screen, choose RS485 >
Baud Rate Negotiation > RS485_2 >
Baud Rate Negotiation, and tap 9600
and Negotiate a higher rate.

an RS485_2 device the QR code to connect to the inverter.
(such as a battery or 2. Access the Communication
power meter) configuration screen, choose RS485 >
Smart Replacing the Smart 1. Use the FusionSolar app to locally scan
Dongle Dongle the QR code to connect to the inverter.
networking 2. Access the Communication

an inverter the QR code to connect to the inverter.

g Mode

an RS485_2 device the QR code to connect to the inverter.
(such as a battery or 2. Access the Communication
power meter) configuration screen, choose RS485 >
Troubleshooting
If manual baud rate negotiation fails, refer to the following troubleshooting
measures.
Table F-2 Troubleshooting measures

Scenario Troubleshooting
Negotiati 1. Check whether the device cables are connected properly. If no,
on failed connect the device cables correctly.
2. Check whether service operations such as upgrade and log
export are performed on the management system. If yes,
perform baud rate negotiation again after such operations are
complete.
3. To replace an RS485_2 device (such as a battery or power
meter), choose Maintenance > Subdevice management on the
home screen, touch and hold the replaced RS485_2 device to
delete it.
4. Perform baud rate negotiation again.
5. When replacing or adding an inverter or an RS485_2 device
(such as a battery or power meter), if you tap Negotiate a
higher rate and a message "Negotiation failed. The southbound
device does not support the rate." is displayed, it indicates that
the device does not support baud rate negotiation. In this case,
you only need to tap 9600.
6. If the fault persists, contact your vendor.
User Manual G Contact Information
G Contact Information
If you have any questions about this product, please contact us.
https://digitalpower.huawei.com
Path: About Us > Contact Us > Service Hotlines
To ensure faster and better services, we kindly request your assistance in providing
the following information:
● Model
● Serial number (SN)
● Software version
● Alarm ID or name
● Brief description of the fault symptom
User Manual G Contact Information
NOTE
EU Representative Information: Huawei Technologies Hungary Kft.

Add.: HU-1133 Budapest, Váci út 116-118., 1. Building, 6. floor.
Email: [email protected]
User Manual H Digital Power Customer Service
H Digital Power Customer Service
https://digitalpower.huawei.com/robotchat/
User Manual I Certificate Management and Maintenance
I Certificate Management and Maintenance
I.1 Preconfigured Certificate Risk Disclaimer

The Huawei-issued certificates preconfigured on Huawei devices during
manufacturing are mandatory identity credentials for Huawei devices. The
disclaimer statements for using the certificates are as follows:
1. Preconfigured Huawei-issued certificates are used only in the deployment
phase, for establishing initial security channels between devices and the
customer's network. Huawei does not promise or guarantee the security of
preconfigured certificates.
2. The customer shall bear consequences of all security risks and security
incidents involved in using preconfigured Huawei-issued certificates as service
certificates.
3. A preconfigured Huawei-issued certificate is valid until October 11, 2041
starting from the manufacturing date.
4. Services using a preconfigured Huawei-issued certificate will be interrupted
when the certificate expires.
5. It is recommended that customers deploy a PKI system to issue certificates for
devices and software on the live network and manage the lifecycle of the
certificates. To ensure security, certificates with short validity periods are
recommended.
NOTE
You can view the validity period of a preconfigured certificate on the network management
system.
User Manual I Certificate Management and Maintenance
I.2 Application Scenarios of Preconfigured Certificates

File Path and Name Scenario Replacement
f:/sun_ca.crt Authenticates the For details about how to

validity of the peer replace a certificate,
f:/sun_tomcat_client.crt mobile app for contact technical support
f:/sun_tomcat_client.key communication through engineers to obtain the
Modbus TCP. corresponding security
maintenance manual.
Certificates for
communication between
the Company's products
can be replaced.
User Manual J Acronyms and Abbreviations
J Acronyms and Abbreviations
A
AFCI Arc-fault Circuit Interrupter
L
LED Light Emitting Diode
M
MPP Maximum Power Point
MPPT Maximum Power Point Tracking
P
PE Protective Earthing
PID Potential Induced Degradation
PV Photovoltaic
R
RH Relative Humidity
S
SOC State of Charge

SUN2000 - (12K-25K) - MB0 Series User Manual

Uploaded by

Copyright:

Available Formats

SUN2000 - (12K-25K) - MB0 Series User Manual

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

SUN2000 - (12K-25K) - MB0 Series User Manual

Uploaded by

Copyright:

Available Formats

SUN2000-(12K-25K)-MB0 Series

HUAWEI DIGITAL POWER TECHNOLOGIES CO., LTD.

Trademarks and Permissions

Huawei Digital Power Technologies Co., Ltd.

Futian, Shenzhen 518043

People's Republic of China

Issue 04 (2023-11-02) Copyright © Huawei Digital Power Technologies Co., Ltd. i

About This Document

Indicates a hazard with a high level of risk which, if not

Issue 04 (2023-11-02) Copyright © Huawei Digital Power Technologies Co., Ltd. ii

Indicates a hazard with a medium level of risk which, if not

Indicates a hazard with a low level of risk which, if not

Indicates a potentially hazardous situation which, if not

Supplements the important information in the main text.

Updated I Certificate Management and Maintenance.

Issue 04 (2023-11-02) Copyright © Huawei Digital Power Technologies Co., Ltd. iv

About This Document................................................................................................................ ii

Issue 04 (2023-11-02) Copyright © Huawei Digital Power Technologies Co., Ltd. v

5.6.1 Connecting the RS485 Communications Cable (Inverter Cascading)............................................................. 54

6 Check Before Power-On....................................................................................................... 72

A Grid Codes............................................................................................................................ 126

Issue 04 (2023-11-02) Copyright © Huawei Digital Power Technologies Co., Ltd. vi

G Contact Information.......................................................................................................... 142

J Acronyms and Abbreviations............................................................................................ 147

The Danger, Warning, Caution, and Notice statements described in this

The equipment shall be used in an environment that meets the design

Comply with applicable laws, regulations, standards, and specifications during

Do not perform reverse engineering, decompilation, disassembly, adaptation,

● The equipment is damaged due to force majeure such as earthquakes, floods,

Issue 04 (2023-11-02) Copyright © Huawei Digital Power Technologies Co., Ltd. 1

● The equipment is installed or used in environments that do not comply with

1.1 Personal Safety

Non-standard and improper operations on the energized equipment may cause

Before operations, remove conductive objects such as watches, bracelets, bangles,

Issue 04 (2023-11-02) Copyright © Huawei Digital Power Technologies Co., Ltd. 2

During operations, wear personal protective equipment such as protective

Figure 1-1 Personal protective equipment

Issue 04 (2023-11-02) Copyright © Huawei Digital Power Technologies Co., Ltd. 3

– Trained personnel: personnel who are trained in technology and safety,

1.2 Electrical Safety

Non-standard and improper operations may result in fire or electric shocks.

Issue 04 (2023-11-02) Copyright © Huawei Digital Power Technologies Co., Ltd. 4

Issue 04 (2023-11-02) Copyright © Huawei Digital Power Technologies Co., Ltd. 5

● Do not use solvents such as water, alcohol, or oil to clean electrical

1.3 Environment Requirements

Do not expose the equipment to flammable or explosive gas or smoke. Do not

Issue 04 (2023-11-02) Copyright © Huawei Digital Power Technologies Co., Ltd. 6

Do not store any flammable or explosive materials in the equipment area.

Issue 04 (2023-11-02) Copyright © Huawei Digital Power Technologies Co., Ltd. 7

1.4 Mechanical Safety

Issue 04 (2023-11-02) Copyright © Huawei Digital Power Technologies Co., Ltd. 8

Moving Heavy Objects

● If multiple persons need to move a heavy object together, determine the

Issue 04 (2023-11-02) Copyright © Huawei Digital Power Technologies Co., Ltd. 9

Issue 04 (2023-11-02) Copyright © Huawei Digital Power Technologies Co., Ltd. 10

Issue 04 (2023-11-02) Copyright © Huawei Digital Power Technologies Co., Ltd. 11

Issue 04 (2023-11-02) Copyright © Huawei Digital Power Technologies Co., Ltd. 12

The SUN2000 is a three-phase grid-tied PV string inverter that converts the DC

2.1 Model Number Description