UNIT 4 Technical Communication
UNIT 4 Technical Communication
Technical Report
Note- The readers of the report are knowledgeable people. They will
search for the evidence that you have presented.
1. Therefore, try to give information clearly and coherently.
2. Organize your ideas carefully and express them coherently, also be
precise and concise.
Components (Format)
1. Title page
2. Abstract or summary
3. Introduction
4. Background
5. Discussion
6. Conclusion
7. Recommendations
8. Attachments
1. Title page
a) Essential information given here is
i) Name of the report writer
ii) The title of the project/study and
iii) Date
b) Choose effective title (ensure it is informative but reasonably short)
c) Avoid ornamental or misleading titles.
2. Abstract or summary
Abstract/summary summarizes the report (presented in 100-200 words)
Hint: Summarize each component in one sentence.
Emphasize the objective and result. (Avoid copying paragraphs from the
report)
Abstract should be precise and specific.
3. Introduction
The introduction of a technical report identifies the subject, purpose
(objective) and the plan of development. State the subject clearly and
concisely (usually in one sentence called as thesis or purpose sentence)
Give: Background information.
Define the terms used in stating the subject provide the background
theory or history.
Note- Don’t fill the place and give sweeping statements.
4. Background
This section is included in the report if the introduction requires a large
amount of information.
It includes.
a) Review of previous research
b) Formulas the reader need to understand the problem.
5. Discussion
It is the most important part of a report. It can be presented in many forms
and can have many subheadings.
Basic components
a) Method
b) Findings
c) Evaluation or analysis
6. Conclusion
Knowledge outcome
Explain in terms of preceding discussion.
7. Recommendations
a) The actions the report suggests.
b) Also, gives plans for further research. (In professional writing this
section is given just after the introduction).
8. Attachment
Includes
Appendixes
Appendixes include
a) Raw data
b) Calculations
c) Graphs
d) Other quantitative material that was the part of research.
In private sector profile of the company/professionals involved in the
project also appear as appendices.
Writing Reports
1. Purpose of report writing
a. A report is written to be read
b. Written for sake of writing has no value
2. Top-down Approach
a) First write section level outline
b) Subsection level outline, and
c) Paragraph level outline.
3. At paragraph level
Think of using figures, tables, and graphs. Terminology- names of
various protocol/algorithms/steps.
Refine your writing.
Types of Technical Report
There are 5 types of technical report you can create. These include:
1. Feasibility report-
This report is prepared during the initial stages of software
development to determine whether the proposal project will be
successful.
2. Business report-
This report outlines the vision, objectives and goals of the business
while laying down the steps needed to crush those goals.
3. Technical specification report-
This report specifies the essentials for a product or project and details
related to the development and design.
4. Research report-
This report includes information on the methodology and outcomes
based on any experimentation.
5. Recommendation report-
This report contains all the recommendations the develop team can
use to solve potential technical problems.
The type of technical report you choose depends on certain factors like
your goals the complexity of the product and its requirements.
Characteristics of technical report
There are six basic properties of Technical writing
1. Clarity
2. Accuracy
3. Comprehensiveness
4. Accessibility
5. Conciseness
6. Correctness
1. Clarity
Technical document must convey a single meaning that the reader can understand.
Unclear Technical writing is expensive. They vital communication link among the various
employees is usually the report, if this link is weak, the entire project may be jeopardized.
Unclear technical writing can be dangerous e.g. unclear instruction on how to operate
machinery.
2. Accuracy
Unclear writing can cause many problems and even inaccuracy in the report. If you mean
to write 40,000 don’t write 400,000. If you mean to refer to fig 3.1 don’t refer to fig 3.2.
Slightest error can confuse or even annoy the reader of the report. If the reader suspects
that you are slanting information they have the right to doubt the entire document.
Structure of a report
1. The title
a) Make attract people to read
b) It should reflect what u have done and should be eye catchy.
2. The abstract
a. Should be short paragraph (generally 250 words)
b. Should contain the essence of the report.
3. And contain
a. Objective
b. Motivation
c. Main point of methodology
d. Essential difference from previous work
e. Some significant results
4. Introduction
(Answers the questions)
a. What is the setting of the problem? (background)
b. What exactly is the problem you are trying to solve?
(Problem statement)
c. Why is the problem important to solve? (motivation)
d. Is the problem unsolved? (Statement of part related work)
e. How have you solved the problem? (Essence of approach)
f. What are the main results? (Main summary of the result)
g. How is the rest of the report organised (Flow of ideas)
5. Background-
Written/given if there is sufficient background (for
understanding of the reader before knowing the details).
6. Past related work
a) Has a separate section
b) You explain novelty in your work
c) Think of dimensions of comparison with other works.
7. Placement of the related work
a) Place it at the beginning of the report after introduction and
background.
b) If your work is entirely different from any past work then
place it at the end of the report.
8. Technical sections
a) The report can be divided into multiple sections.
b) The organisation is problem specific.
c) Separate sections may be for design methodology,
experimental methodology or proving some facts.
Necessary to mention
Outlines/flow
a) Rough outline for a bigger section/containing subsections.
b) Maintain the flow
c) No abrupt shift from one idea to another.
Use of figures
Terminology
Writing strategies
1. Read
2. Target your audience
3. Use an outline
4. Open strong
5. Answer the 5Ws and H
6. Be simple and direct
7. Choose strong verbs
8. Limit your adjectives and adverbs
9. Understand the three appeals
10. Consider using literary devices
11. Revise, edit and proof read.
1. Read
One of the best ways to become a good writer is to become a good
reader. Frequent reading increases your vocabulary, exposes you to
examples of good writing and can teach you spelling, grammar,
punctuation and common writing techniques through repetition.
2. Target your audience
Perhaps the most important key to effective writing is to consider who
you are writing to before you begin. Spend some time identifying who
you want to reach through your writing. Your audience’s opinion about
your subject matter, as well as their interests, age, personality, location
and education level will all affect how they think and feel about what
you communicate to them.
3. Use an outline
Good writing has a clear purpose that is achieved through its
beginning, middle and end.
Before you write out a full draft, make an outline of what you want to
communicate and the order you will discuss your points in so that your
writing will have a clear and easy to follow structure.
4. Open strong
The first sentence and first few paragraphs of any writing is the
author’s opportunity to interest and engage the reader. An effective
opening is one that persuades the reader to keep reading. It is often
helpful to write the rest of your piece first, then go back to the
beginning and write or rewrite your introduction.
5. Answer the 5Ws and H
The five Ws and H are who, what, where, when, why and how. Double-
checking that you answered all of these questions about your topic
throughout your writing helps to ensure that you have communicated
your subject fully and clearly.
6. Be simple and direct
One mistake that ineffective writers often make is trying to make their
language too. Flowery or worrying about using bigger words when a
smaller one works well. Aim for a style and diction that is simple,
direct, clear and concise in order to communicate your purpose well
sentence.
7. Choose strong verbs
Since verbs are the actions in writing, they are arguably the most
important words to choose. Clear, effective writing uses clear, strong
verbs. As you write, consider what verbs you can use that present a
vivid image to the reader.
8. Limit your adjectives and adverbs
Adjectives and adverbs are the parts of speech that describe or modify
nouns and verbs, respectively. While these descriptive words can be
important and clarifying sometimes, a sentence that is cluttered with too
many modifiers distracts a reader from its main purpose.
9. Understand the 3 appeals
Any serious consideration of how to write well involves studying the 3
rhetorical appeals. Rhetoric is the art of persuasion and since most
writing seeks to persuade the reader of the truth of its subject,
considering how you can convince your reader is an important part of
effective writing.
10. Consider using literary devices
Literary devices are techniques writers use to create a special effect. An
effective literary device can capture a reader’s attention, be very
memorable or illustrate a point especially clearly.
11. Revise, edit and proofread
a) Revise- This is the next step after you write the first draft. Revising
is the process of looking at the macro view of your draft and
considering what substantial changes you need to make to improve
it.
b) Edit- After revising, always edit your writing thoroughly. This is
the process of looking at the micro view by considering each
sentences efficiency and identifying and correcting any errors in
grammar, punctuation and spelling.
c) Proofread- Proofread is the final step before publishing or
submitting your work. It’s similar to editing but involves going
through your work in even fine detail to ensure that it is completely
ready for an audience.