ASSIGNMENT

OUMH2203
ENGLISH FOR WORKPLACE COMMUNICATION
JANUARY 2024 SEMESTER

INSTRUCTION

1. All tasks must be delivered in English.

2. The cover sheet of your assignment must contain the following information: Training
code and name / Semester / Your full name and student number / Your email address
and mobile number.
3. For the written assignment, use Times New Roman or Arial, 12-point font, with 1.5-line
spacing in A4 format. Ensure that the assignment you submit is paginated.
4. Present your responses to the tasks in a MULTIPLE portfolio file. Adhere to the following
structure:

i. Part I Task 1 – A recorded video presentation (max 400MB)

ii. Part I Task 2 – Reflective Proposal
iii. Part II – Proof of Online Class Participation

5. Submit your portfolio ONLINE in MULTIPLE files by 12 March 2024.

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6. Late submission without prior permission will be penalized with a mark deduction.

8. This assignment accounts for 70% of the total marks for the training:
Part I Task 1 Video Presentation – 40%
Task 2 Reflective Report – 20%
Part II Proof of Online Class Participation – 10%

ASSIGNMENT QUESTION

This assignment has TWO parts, namely Part I (consists of TWO tasks) and Part II.

PART ITASK 1: INDIVIDUAL VIDEO PRESENTATION (40 MARKS)

PURPOSE
The assignment aims to assess your ability and confidence in preparing and practicing
effective communication skills in a professional setting.

TASK
You are an English language trainer working for a multinational company in Kuala Lumpur,
Malaysia. The company has a diverse workforce with employees from different cultural
backgrounds and English is the primary language for official communication. The HR
department has identified a need for employees to improve their English communication
skills in the workplace. You were tasked to conduct training to address this need and
provide practical guidance for effective workplace communication in English.

The training sessions were successfully conducted for the employees at different levels and
departments within the company from July – October 2023.

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You are required to submit a 7 - 10-minute video presentation to report the success of the
training sessions. The video will be previewed in a board meeting; therefore, your video
presentation must be professional and suitable.

The following are the requirements that you need to consider in preparing the report
presentation:

a. As the first step, focus on the objective (or more than one) to support the mission
and vision of the company to conduct the training.
b. Plan, construct and imagine the implementation of the English Communication
Training sessions. Be aware of the basic details of the training: duration, date, time,
staff levels and department, objectives, skill-based activities, expenditure, and
others. You must be able to link some of the details to the video report.
c. Remember to refer to Topic 3, 4, 7 and 10 of OUMH 2203 Module. You must
understand the conventions of a board meeting, making presentations, using
graphical presentations and the format of a report.
d. Prepare your notes and visual aids for the report. You might want to use applications
to further exemplify the presentation like PowerPoint Presentation, iMovie,
Funimate, Adobe and many others.
e. The graphical presentations (graphs/charts etc) must support your report and
further clarify the success of the training sessions.
f. Record the 7 – 10 minutes report presentation. Marks will be deducted for speeches
that do not adhere to the time duration.
i. Look confident and professional. Your background and recording details must be
good too.
ii. Make sure you have an introduction in the video presentation.
iii. The video screen must capture the top half of your body so that your hand
gestures and facial expressions are visible at all times OR at least 80% of the
recording duration.
iv. Make sure that you greet the board and briefly introduce yourself and the
report. You must exude professionalism.
v. Structure your video according to the report format.
vi. Organise the content to report on the basic details of the English
Communication Training sessions to the Board. The report presentation must be
organised to support the success of the training sessions.

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 vii. You must provide the video with a conclusion that summarises the training
objectives achieved and other training recommendations.

g. Make sure the recording content is authentic, clear and engaging. In other words,
“you are the scriptwriter, the speaker and maybe even, the producer!” Thus, you
need to be creative as if you are presenting in a board meeting.
h. Submit your video online according to the instructions. If your video is larger than
400MB, please refer to the guidelines on how to compress your video for
submission. You may also include a link to your video as a backup in Task 2. To get
this link, upload your video to YouTube or an online storage service such as GDrive or
OneDrive. Make sure that your link is NOT set to private access only and that the link
is accessible before you submit your assignment.
i. Your speech will be assessed through 6 criteria:
i. Content: report of the 3-day Training
ii. Suitability & Creativity of Report Presentation,
iii. Presenter’s style and Delivery,
iv. Organisation of Video presentation,
v. Overall and Clarity of the Video; and
vi. Use of Language

NOTE:

● This is an individual task. The aim is to present confidently and naturally, and NOT to
make a creative video for social media platforms.
● Refer to the assignment rubrics as a guide to achieving cohesion and coherence.

● Remember to refer to Topic 1,3,4,5 and 7 of OUMH 2203 Module

[Total: 40 marks]

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 ATTACHMENT
ASSIGNMENT RUBRICS

OUMH2203 ENGLISH FOR WORKPLACE COMMUNICATION / JANUARY 2024 SEMESTER

PART I TASK 1: INDIVIDUAL VIDEO PRESENTATION (40 MARKS)
Unsatisfactory
Excellent Good Fair Poor Or
Max
No response
QN CLO Criteria Weight Marks
4 3 2 1 0
Task 3 Content: 1.5 Covers the training in- Includes basic knowledge of Includes essential The content includes Lack of content and 6
1 report on the depth with details and the training and important information about the minor details and it has no purpose.
success of the examples. examples. The content is training, but contains few several confusing facts.
English good and inviting to the mistakes in the facts. The The content is not
Communicatio board. content is particularly not inviting to the board.
n Training really inviting to the
sessions board.

Explanation of the training Explanation of the training Some explanations of the Lack of explanation of
activities and advantages activities and advantages training activities and the training activities
are convincingly sufficient are sufficient to prove the advantages and somewhat and advantages and are
to prove the whole whole training is a success. effective in proving the not effective in proving
training is a success whole training is a success. the whole training is a
success.
The purpose of the report
The purpose of the report The purpose of the report is is somewhat met with The purpose of the
is excellently met with met with many reflections some reflections on the report is not clear and
excellent reflections on on the Malaysian context. Malaysian context. lacks reflections on the
the context. Malaysian context.

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3 Suitability & 1.5 The report presentation The report presentation The report presentation is The report presentation No originality and 6
Creativity of the shows great originality, shows professionalism with rather stiff and not is presented as no creativity at all.
Report creativity and the use of appropriate professional and should be “reading” and not
Presentation professionalism. The creativity and concise edited suitably for a board suitable for a board
information presented is information suitable for the meeting. meeting presentation.
concise and suitable for board meeting.
the board meeting.
Lacks visual aids and
Excellent use of visual aids Good use of visual aids and Moderate use of visual any creative efforts
and extra creative efforts there are additional aids and few creative
to enhance understanding creative efforts to enhance efforts to enhance
of the presentation. understanding of the understanding of the
presentation. presentation.

3 Presenter’s Style 3.0 Delivery is effectively Delivery is natural, fluent, Delivery is quite natural, Delivery is not natural/ No attempt to 12
and Delivery natural, fluent, professional and confident. and fluent, with some fluent and or audible. deliver the speech
professional and evidence of individually.
confident. professionalism and
almost showing
confidence.

Voice delivery is very clear Voice delivery is clear with Voice delivery is A lot of reading the
with excellent good pronunciation and somewhat clear with some script which hinders the
pronunciation and enunciation, stress and errors in pronunciation presentation and focus
enunciation, stress and intonation. and enunciation, lack of of the presenter.
intonation. stress and intonation.
The gestures and
The gestures and expressions are quite The gestures and
expressions are natural, spontaneous. expressions show some
very relaxing and signs of nervousness.
spontaneous.
3 Organisation of 1.25 The direction and The direction and A moderate direction and Little effort has been No effort has been 5
Video organisation of the video organisation of the video organisation of the video made to direct the made to make the
presentation are well-planned and are good and capture the and at times able to video. video organized or
capture the audience’s audience’s attention capture the audience’s interesting.
attention throughout. throughout. attention.

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 The time duration is The time duration is good. The time duration is The time duration is
excellently met. between 7-10 minutes. either too short or too
long.

The structure and details There are clear attempts to There are attempts to link The structure and
of the video are placed in link details in the video but details in the video but the organization of ideas in
a logical order and the in one or two parts, the structure and organisation the video are not
way they are presented details appear incoherent. of the video lack direction smooth and/or might
effectively keeps the that affected the viewer’s contain some mistakes
interest of the viewer. comprehension. in the facts that affect
the general
There is no clear beginning understanding of the
The beginning and ending The beginning and ending or ending or unexpected/ viewer.
parts of the video are parts of the video are not interesting. OR
recognizable and give a recognisable, but do not The recorded video is
very clear and meaningful necessarily contribute to organised for a social
understanding. the viewer’s understanding. media platform rather
than to deliver a
presentation to a board
3 Overall and 1.25 The overall quality of the Most of the quality of the The quality of the video is The quality of the video The quality of the 5
Clarity of the video and the focus were video and the focus were not very good but the is acceptable but the video and the
Video excellent. The presenter is good. The presenter is seen overall focus was overall focus was not overall focus are
seen from the top-half from the top-half angle at acceptable. The presenter good or quite bad. very poor and not
angle at all times. all times. is seen from the top-half acceptable.
angle most of the time.

The video angle and The video angle and good The video angle and The video angle and
perfect lighting excellently lighting capture the lighting somewhat capture lighting poorly capture
capture the speaker. speaker. the speaker moderately. the speaker, too many
The audio is OK. animations.
The audio is excellent. The audio is good. Inaudible audio
3 Use of Language 1.5 No errors in grammar and Minimal errors in grammar Some errors in grammar A lot of errors in Too many major 6
language that distract the and language that do not and language affect grammar and language errors and very
viewer from the content. affect the viewer’s viewers’ understanding. affect viewers’ poor grammar and
The choices of words are understanding. The choices Some of the words used comprehension. The language. The
very appropriate and of words are most are not suitable for the choices of words are language used is

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 suitable for the video and appropriate and suitable for video and targeted very poor and not not suitable for the
targeted audience. the video and targeted audience. appropriate for the video and targeted
audience. video and targeted audience.
audience.
Total 10 40
*QN = Question Number

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PART I TASK 2: REFLECTIVE REPORT PRESENTATION (20 MARKS)

PURPOSE
The assignment aims to assess your ability to describe basic language-based skills in
interpersonal communication, business etiquette and relationship-building in workplace
contexts.

TASK
IMPORTANT: This task is a continuation of your video presentation of Task 1: A video report
to present the success of the English Communication Training sessions.

Write a critical reflection on the process of carrying out the Report Presentation. The
structure of this report presentation follows the basic essay structure of the introduction,
body and concluding paragraphs. Refer to the sample outline below.

Your Reflective Report presentation MUST include the following FIVE criteria and each
criterion should be written in paragraphs between 300 and 350 words:

i) Reflection on the PROCESS; the planning stage of the video, during the recording
of the video and after the video has been recorded. Describe the timeline of
completing the task and the preparation of visual aids. How long did you plan and
record etc.? How important are creativity and innovation in this task? Why do you
say so?
ii) Reflection on the CONTENT (the topic/ issue). Did you manage to refer to the
module for the content? Do you feel that there is/ are differences between writing
a report presentation and presenting a report presentation? During the process of
recording the video report presentation, there might be some instances where
you realise the content could have been organised better, share this experience
too.
iii) Reflection on the CHALLENGES that you faced in this assignment. How did you
overcome your shyness/ lack of confidence in delivering the speech? Did you face
any issues with the recording and editing? Share your challenges on the language

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 process too – vocabulary and grammar in writing and delivering the speech.
Describe well.
iv) Show the video to ONE PERSON and inquire if the Report Presentation is suitable
for a board meeting. If he/she believes the presentation is not suitable, ask for
other suggestions that might help improve the presentation or the presenter
(you). Share this person’s thoughts on the strengths and weaknesses of your
presentation and compare them with your own beliefs.
v) Your PERSONAL THOUGHTS about completing this assignment (the video report
presentation and Reflective Report presentation). How do you feel about it?
Describe too, what are the advantages/disadvantages of this assignment. If you
feel the video report presentation recording and/or Reflective Report
presentation is/are not advisable, what would be a better alternative? Explain
your rationales.

REMINDERS:

i. A Reflective Report presentation is writing to evaluate, summarise, analyse, and

reflect on an individual’s journey of some particular actions. It is almost similar to
journal writing.
ii. Plagiarism is a serious offence. Avoid using or claiming other people’s writing in
this assignment.
iii. Refer to the assignment rubrics as a guide to achieving cohesion and coherence.

[Total: 20 MARKS]

REFLECTIVE REPORT PRESENTATION OUTLINE

Video Link: xxxxxxxxxx

Introduction
(7-10 lines)

Body
(all the 5 criteria mentioned above)

Conclusion
(7-10 lines)

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OUMH2203 ENGLISH FOR WORKPLACE COMMUNICATION / JANUARY 2024 SEMESTER
PART I TASK 2: REFLECTIVE REPORT PRESENTATION (20 MARKS)

Unsatisfactory
Excellent Good Fair Poor Or
*QN/ Max
CLO Criteria No response
*NS Weight Marks
4 3 2 1 0
Task 1 Introduction 0.5 The introduction is The introduction is The introduction is There is no clear There is no 2
2 excellently written. good. sufficient introduction. introduction.

1 Reflections 3.5 A convincing, critical A critical and detailed A thorough and Demonstrates a lack High possibility of 14
and detailed discussion of the detailed discussion of of understanding plagiarism.
discussion of the activity; pre, during activity; pre, during and insights into the
activity; pre, during and post and post 5 criteria required. Does not
and post demonstrate
Demonstrates good Demonstrates Less than 5 criteria understanding nor
Demonstrates very understanding and satisfactory are elaborated. insights into the 5
good understanding insights into the 5 understanding and criteria required
and insights into the criteria required. insights of 5 criteria Too few personal OR
5 criteria required. required. reflections and The word count is
All 5 criteria are examples are less than 249 words.
All 5 criteria are elaborated well, All 5 criteria are unimportant or not
elaborated within 300-350 moderately detailed.
extensively and very words elaborated, within OR
descriptively, within 300-350 words. Word count is much
300-350 words or Personal reflections less than 300 words
more per criterion. and relevant Some personal (150 – 249 words).
examples are reflections and
All personal essential and relevant examples
reflections and detailed. are somewhat
relevant examples essential and
are very essential detailed.
and detailed.
1 Conclusion 0.5 The conclusion is The conclusion is The conclusion The conclusion is There is no 2

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 well connected to all connected to all the shows some not clearly written. conclusion.
the reflections. reflections. connections to the
reflections.

1 Language/ 0.5 The writer makes no The writer makes The writer makes The writer makes a Writing is generally 2
Grammar errors in grammar or minimal errors in some errors in lot of errors in incomprehensible
spelling that distract grammar, structure grammar, structure, grammar, structure due to grammar,
the reader from the and spelling that do or spelling that affect or spelling that structures and
content. not affect the the reader’s affect the reader’s spelling mistakes.
reader’s understanding. comprehension.
understanding.

Total 5 20
*QN = Question Number

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PART II
ONLINE CLASS PARTICIPATION (10%)

Discuss the following topic(s) in the forum and submit proof of your participation in the
online discussions:

1. Share interesting stories about misunderstandings during business phone calls.

2. Discuss the following comic strip in terms of effective management in workplace

communication.

dilbert.com

[Total: 10 Marks]

INSTRUCTIONS ON HOW TO SUBMIT PROOF OF ONLINE CLASS PARTICIPATION (10%)

Do the following:
1. Select the BEST FIVE (5) posts of your own from the e-forum discussion set up by your tutor.
2. Take screenshots of the posts and include them in your assignment as IMAGES.
3. The screenshots should be in an image file (either JPG or PNG format). See the screenshot
example below.
4. The screenshots should show CLEARLY display: Name, Discussion Title, Day, Date, and Time.

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 OUMH2203 ENGLISH FOR WORKPLACE COMMUNICATION / SEPTEMBER JANUARY 2024
PART II: ONLINE CLASS PARTICIPATION (10 MARKS)

Excellent Good Fair Poor Unsatisfactory Max

QN CLO Criteria Weightage 4 3 2 1 0 marks

Quality of All five comments are Four of the Two or three of the One post was Postings are done
Postings good, appropriate, comments are good, comments are submitted.OR past the
active, relevant, appropriate, active, somewhat good, All posts are done in assignment
meaningful, and relevant, appropriate, active, one day. timeline.
respectful. meaningful,and meaningful and OR None of the OR No postings
Postings reflect active respectful. respectful. comments is good given as proof of
1,2 2 2.5 participation within Postings reflect Postings show and relevant. participation in 10
the assignment participation within relatively short OR Comments are discussion
timeline. the assignment participation time. short responses that
timeline. are not substantial
or meaningful.
Minimum effort (e.g.
“I agree with Tina”)

Total Marks 2.5 10

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