Re-create missing arbitration mailboxes

Exchange 2016 CU8 or later contains seven special system mailboxes known

as arbitration mailboxes. Arbitration mailboxes are used for storing different

types of system data and for managing messaging approval workflow. The

following table lists each type of arbitration mailbox and their responsibilities.

Expand table

Arbitration mailbox Name Display name Persisted Function

capabilities
FederatedEmail.4c1f4d8b-8179-4148- Microsoft none This mailbox stores
93bf-00a95fa1e042 Exchange maintain federation
Federation Exchange organizati
Mailbox Rights Management S
premises mail-flow
responses, notifica
archives, messaging
and cross-premises
information.
Migration.8f3e7716-2011-43e4-96b1- Microsoft Management Stores data for the
aba62d229136 Exchange service to use when
Migration batches.
SystemMailbox{1f05a927-XXXX-XXXX- Microsoft none This mailbox is pro
XXXX-XXXXXXXXXXXX} Exchange the Exchange approv
(for example, Approval recipient moderatio
SystemMailbox{1f05a927-9350-4efe- Assistant approval requests.
a823-5529c2d64109}; most of the
mailbox name is unique to your
organization)
SystemMailbox{bb558c35-97f1-4cb9- Microsoft ClientExtensions This is known as an
8ff7-d53741dc928c} Exchange GMGen mailbox. It is used
address books (OABs
MailRouting OAB generation acro
including across ge
Arbitration mailbox Name Display name Persisted Function
capabilities
sites, you can crea
MessageTracking organization mailbo

OABGen

PstProvider

UMGrammar

UMGrammarReady
(Exchange 2016
only)
SystemMailbox{e0dc1c29-89c3-4034- Microsoft UMDataStorage Discovery system ma
b678-e6c29d823ed9} Exchange Provisioned for use
feature, which is u
officers to locate
specified selection
mailbox is also use
Messaging in Exchan
UM console attendin
information.
SystemMailbox{D0E409A0-AF9B-4720- Microsoft none Used for temporaril
92FE-AAC869B0D201} Exchange mails so that exter
(Exchange 2016 CU8 and later) in OWA.
SystemMailbox{2CE34405-31BE-455D- Microsoft none This mailbox contai
89D7-A7C7DA7A0DAA} Exchange of each shard in an
(Exchange 2016 CU8 and later)

If you need to re-create one of more of these arbitration mailboxes, use the

instructions in this article.

What do you need to know before you begin?

 Estimated time to complete: 10 minutes per procedure.

 You need to be assigned permissions before you can perform

these procedures. To see what permissions you need, see the

"Recipient Provisioning Permissions" section in the Recipients

Permissions topic.

 To run Setup.exe /PrepareAD, your account needs to be a member

of the Enterprise Admins security group.

 The computer that you use to run Setup.exe /PrepareAD requires

access to Setup.exe in the Exchange installation files:

1. Use your most recently downloaded copy of the

Exchange ISO image file, or download an updated

copy from Updates for Exchange Server.

2. In File Explorer, right-click on the Exchange ISO image

file and then select Mount. Note the virtual DVD

drive letter that's assigned.

3. Open a Windows Command Prompt window. For

example:

o Press the Windows key + 'R' to open

the Run dialog, type cmd.exe, and then

press OK.

o Press Start. In the Search box,

type Command Prompt, then in the list of

results, select Command Prompt.

  For more information about opening the Exchange Management

Shell, see Open the Exchange Management Shell.

 For more information about running Exchange Setup in

unattended mode, see Use unattended mode in Exchange Setup.

Note

 The previous /IAcceptExchangeServerLicenseTerms switch will not

work starting with the September 2021 Cumulative Updates (CUs).

You now must use

either /IAcceptExchangeServerLicenseTerms_DiagnosticDataON or

/IAcceptExchangeServerLicenseTerms_DiagnosticDataOFF for

unattended and scripted installs.

 The examples below use

the /IAcceptExchangeServerLicenseTerms_DiagnosticDataON switc

h. It's up to you to change the switch

to /IAcceptExchangeServerLicenseTerms_DiagnosticDataOFF.

Re-create an arbitration mailbox

Use the following instructions to re-create a particular type of arbitration

mailbox.

Re-create the Microsoft Exchange Federation Mailbox

To re-create the arbitration mailbox FederatedEmail.4c1f4d8b-8179-4148-

93bf-00a95fa1e042, run the following commands:

1. If the mailbox is missing, run the following command from a

Windows Command Prompt window:

dosCopy
<Virtual DVD drive letter>:\Setup.exe
/IAcceptExchangeServerLicenseTerms_DiagnosticDataON /
PrepareAD

For example:

dosCopy
E:\
Setup.exe
/IAcceptExchangeServerLicenseTerms_DiagnosticDataON /
PrepareAD

2. In the Exchange Management Shell, run the following command:

PowerShellCopy
Enable-Mailbox -Identity "FederatedEmail.4c1f4d8b-
8179-4148-93bf-00a95fa1e042" -Arbitration

Re-create the Microsoft Exchange Migration mailbox

To re-create the arbitration mailbox Migration.8f3e7716-2011-43e4-96b1-

aba62d229136, run the following commands:

 1. If the mailbox is missing, run the following command from a

Windows Command Prompt window:

dosCopy
<Virtual DVD drive letter>:\Setup.exe
/IAcceptExchangeServerLicenseTerms_DiagnosticDataON /
PrepareAD

For example:

dosCopy
E:\
Setup.exe
/IAcceptExchangeServerLicenseTerms_DiagnosticDataON /
PrepareAD

2. In the Exchange Management shell, run the following command:

PowerShellCopy
Enable-Mailbox -Identity "Migration.8f3e7716-2011-
43e4-96b1-aba62d229136" -Arbitration

3. In the Exchange Management Shell, set the Persisted Capabilities

(msExchCapabilityIdentifiers) for the mailbox by running the

following command:

PowerShellCopy
Set-Mailbox -Identity "Migration.8f3e7716-2011-43e4-
96b1-aba62d229136" -Arbitration -Management $true -
Force

Re-create the Microsoft Exchange Approval Assistant mailbox

To re-create the arbitration mailbox SystemMailbox{1f05a927-XXXX-XXXX-

XXXX-XXXXXXXXXXXX}, run the following commands:

1. If the mailbox is missing, run the following command from a

Windows Command Prompt window:

dosCopy
<Virtual DVD drive letter>:\Setup.exe
/IAcceptExchangeServerLicenseTerms_DiagnosticDataON /
PrepareAD

For example:

dosCopy
E:\
Setup.exe
/IAcceptExchangeServerLicenseTerms_DiagnosticDataON /
PrepareAD

2. In the Exchange Management Shell, run the following command:

PowerShellCopy
Get-User -ResultSize Unlimited | where {$_.Name -like
"SystemMailbox{1f05a927*"} | Enable-Mailbox -
Arbitration

Re-create the Microsoft Exchange organization mailbox for OABs

To re-create the arbitration mailbox SystemMailbox{bb558c35-97f1-4cb9-

8ff7-d53741dc928c}, run the following commands:

1. If the mailbox is missing, run the following command from a

Windows Command Prompt window:

dosCopy
<Virtual DVD drive letter>:\Setup.exe
/IAcceptExchangeServerLicenseTerms_DiagnosticDataON /
PrepareAD

For example:

dosCopy
E:\
Setup.exe
/IAcceptExchangeServerLicenseTerms_DiagnosticDataON /
PrepareAD

2. In the Exchange Management Shell, run the following command:

PowerShellCopy
Enable-Mailbox -Identity "SystemMailbox{bb558c35-
97f1-4cb9-8ff7-d53741dc928c}" -Arbitration

3. In the Exchange Management Shell, set the Persisted Capabilities

(msExchCapabilityIdentifiers) for the mailbox by running the

following command:

PowerShellCopy
Get-Mailbox "SystemMailbox{bb558c35-97f1-4cb9-8ff7-
d53741dc928c}" -Arbitration | Set-Mailbox -
Arbitration -UMGrammar $true -OABGen $true -GMGen
$true -ClientExtensions $true -MessageTracking $true
-PstProvider $true -MaxSendSize 1GB -Force
 4. In the Exchange Management Shell, add the required capabilities

to the mailbox by running the following commands:

PowerShellCopy
$OABMBX = Get-Mailbox "SystemMailbox{bb558c35-97f1-
4cb9-8ff7-d53741dc928c}" -Arbitration; Set-ADUser
$OABMBX.SamAccountName -Add
@{"msExchCapabilityIdentifiers"="40","42","43","44","
47","51","52","46"}

Re-create the Microsoft Exchange Discovery system mailbox

To re-create the arbitration mailbox SystemMailbox{e0dc1c29-89c3-4034-

b678-e6c29d823ed9}, run the following commands:

1. If the mailbox is missing, run the following command from a

Windows Command Prompt window:

dosCopy
<Virtual DVD drive letter>:\Setup.exe
/IAcceptExchangeServerLicenseTerms_DiagnosticDataON /
PrepareAD

For example:

dosCopy
E:\
Setup.exe
/IAcceptExchangeServerLicenseTerms_DiagnosticDataON /
PrepareAD

2. In the Exchange Management shell, run the following command:

 PowerShellCopy
Enable-Mailbox -Identity "SystemMailbox{e0dc1c29-
89c3-4034-b678-e6c29d823ed9}" -Arbitration

3. In the Exchange Management Shell, set the Persisted Capabilities

(msExchCapabilityIdentifiers) for the mailbox by running the

following command:

PowerShellCopy
Set-Mailbox -Identity "SystemMailbox{e0dc1c29-89c3-
4034-b678-e6c29d823ed9}" -Arbitration -UMDataStorage
$true -Force

Re-create the Microsoft Exchange 2016 CU8 and later system

mailboxes

To re-create the arbitration mailbox SystemMailbox{D0E409A0-AF9B-4720-

92FE-AAC869B0D201} and SystemMailbox{2CE34405-31BE-455D-89D7-

A7C7DA7A0DAA}, run the following commands:

1. If the mailboxes are missing, run the following command from a

Windows Command Prompt window:

dosCopy
<Virtual DVD drive letter>:\Setup.exe
/IAcceptExchangeServerLicenseTerms_DiagnosticDataON /
PrepareAD

For example:
 dosCopy
E:\
Setup.exe
/IAcceptExchangeServerLicenseTerms_DiagnosticDataON /
PrepareAD

2. In the Exchange Management shell, run the following command:

PowerShellCopy
Enable-Mailbox -Identity "SystemMailbox{D0E409A0-
AF9B-4720-92FE-AAC869B0D201}" -Arbitration
Enable-Mailbox -Identity "SystemMailbox{2CE34405-
31BE-455D-89D7-A7C7DA7A0DAA}" -Arbitration

3. In the Exchange Management Shell, configure some mailbox

properties and set the Persisted Capabilities

(msExchCapabilityIdentifiers) for the mailbox by running the

following command:

PowerShellCopy
Set-Mailbox -Identity 'SystemMailbox{2CE34405-31BE-
455D-89D7-A7C7DA7A0DAA}' -Arbitration -DisplayName
'Microsoft Exchange' -
RequireSenderAuthenticationEnabled $false -
UseDatabaseQuotaDefaults $false -SCLDeleteEnabled
$false -SCLJunkEnabled $false -SCLQuarantineEnabled
$false -SCLRejectEnabled $false -
HiddenFromAddressListsEnabled $true -Force

$ShardMBX = Get-Mailbox -Identity

'SystemMailbox{2CE34405-31BE-455D-89D7-A7C7DA7A0DAA}'
-Arbitration
Set-ADUser $ShardMBX.SamAccountName -Add
@{ msExchCapabilityIdentifiers = 66 }
How do you know this worked?

To verify that you've successfully re-created the arbitration mailbox, set the

search scope to search the entire Active Directory forest, and then use

the Get-Mailbox cmdlet with the Arbitration switch to retrieve system

mailboxes.

PowerShellCopy
Set-ADServerSettings -ViewEntireForest $true; Get-Mailbox -
Arbitration | Format-Table Name,DisplayName

View the results of the command to verify that appropriate system mailbox,

either by Name or Display Name from the above table, has been re-created.