What Are The Most Important Key Performance Indicators For Document Controllers
What Are The Most Important Key Performance Indicators For Document Controllers
indicators do your document control staff follow and how do you track them?
The most important key performance indicators (KPIs) for document controllers may vary
based on the specific organization and industry, but some common KPIs include:
1. Timely delivery of documents.
2. Accuracy and completeness of document information including rework.
3. Compliance with document control processes and procedures.
4. Efficiency and effectiveness of document management systems and tools.
5. Feedback and satisfaction from stakeholders.
6. Reduction in document-related errors and rework.
7. On-time completion of document control tasks.
8. Time spent on document control activities.
It’s important for document controllers to establish KPIs that align with the organization’s
goals and priorities to effectively measure and track their performance.