INTRODUTORIA

ONE
CHAPTER
TERMS AND CONDITIONS
 LET ME INTRODUCE YOU TO MARISA, ONE OF OUR MOST
A1
2. ARGUMENTATION
DEDICATED EMPLOYEES. SHE IS REALLY ONE OF A KIND!

Marisa
Marisa’s opinion about Eddie
___________________________________________________________
He is an angel. He is very sweet.

___________________________________________________________

Marisa likes/loves
___________________________________________________________
her family, the US, the cities, making friends, malls and movies
1. NARRATION ___________________________________________________________

Marisa doesn’t like/love

___________________________________________________________
technology because it is so confusing, to live so far from her family, her apartment

___________________________________________________________
We give our opinion by saying what we like or don’t like.
Can you do that too?

3. DESCRIPTION AND DEFINITION

Who is Marisa?
Origin: ______________________________________
Nauru Eye color: ___________________________________
blue
Age: 25
________________________________________
years old Her mother’s name: _________________________
Fiona
Place of work: Smock
_______________________________
Enterprise Her mother’s personal characteristics:
Profession: __________________________________
financial assistant _Sweet,
____________________________________________
lovely and funny but not very good with computers
Hair color: ___________________________________
brown ____________________________________________
And you? Can you write your personal profile in English? Let’s give it a try!

PAGE 12 PAGE 13
 A1
Marisa’s description of Brazil
___________________________________________________________________
It is nice and warm with wonderful places to visit.

___________________________________________________________________

Marisa’s description of Australia

___________________________________________________________________
It is a beautiful but dangerous country.

___________________________________________________________________

Marisa’s description of Canada

___________________________________________________________________
It is organized but very cold. People are very friendly.

___________________________________________________________________

Marisa’s description of Nauru

___________________________________________________________________
It is a lovely place, but quite small, with wonderful beaches. It is an island in Oceania.

___________________________________________________________________

We can describe places using a variety of adjectives.

Do you know how to describe your favorite place?

4. PROCESS EXPLANATION

Marisa has a difficult conversation with Helen, the new boss.

a) What sentences does Helen use to give orders?

______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________

b) What sentences does Helen use to make requests?

______________________________________________________________________
______________________________________________________________________
______________________________________________________________________

TWO
______________________________________________________________________

We look around and we see things. Some of them are beautiful; some
of them are not. We also see people. Some are nice, and some are not.
Description is part of our everyday lives. Can you describe people CHAPTER
and things?
PAGE 14 PAGE 15
TERMS AND CONDITIONS
A1+
IT IS TIME FOR YOU TO MEET EDDIE. HE ALSO WORKS AT SMOCK
ENTERPRISES. WELL, HE DOESN’T REALLY WORK . . . LET’S SEE.

What is Eddie doing right now?

___________________________________________________________
He is fixing an old robot and helping an old lady with a broken TV set.

___________________________________________________________

In this episode, Eddie is talking about activities he does on a regular basis

and activities he is doing right now. What about you? Can you do that?

2. ARGUMENTATION

1. NARRATION

What is Eddie’s opinion about Marisa?

_________________________________________________________________
She really talks a lot, and that is boring. He thinks she is very lonely. She’s a hardworking girl, but she never

_________________________________________________________________
stops talking, and that is embarrassing.

What is Marisa’s opinion about mobile phones?

_________________________________________________________________
She loves mobile phones because they are so important. She thinks her mobile phone is her best friend.

Complete the sentences with Eddie’s schedule _________________________________________________________________

information. What is his routine?
In this episode, Eddie and Marisa are giving their opinions about people,
I __________
work as a __________
teacher from eight to nine p.m.,dentist
as a _________ from nine actions, and objects. Let’s see how you do it in English.
to ten p.m., asmechanic
a ________________ from ten to _____________, and as a fire
midnight
Could
fighter from midnight fourto ____________. Oh, from
a.m. eight ________ a.m.fiveto _________
p.m. I work here.

PAGE 16 PAGE 17
A1+ 3. DESCRIPTION AND DEFINITION 4. PROCESS EXPLANATION

Helen and Eddie have a difficult conversation. She is not happy with
him. List the activities that Eddie and Helen mention they CAN do.

Eddie
Eddie has an extra job: cooking pies for restaurants! ___________________________________________________________
He can fix computers and smartphones. He can teach Math and make pies.

Write the descriptions he makes. ___________________________________________________________

He can cook quite well.

The Home Food Company Helen

_________________________________________________________________
It’s a very cozy and informal place across from his house. ___________________________________________________________
She can write a terrible report about Eddie, and she can fire him, too.

_________________________________________________________________ ___________________________________________________________

Miss Marple and Miss Norton

_________________________________________________________________
Two lovely sixty-year-old women with long gray hair and wonderful smiles
_________________________________________________________________

The new boss

_________________________________________________________________
This crazy new boss from New York.
_________________________________________________________________

In this episode, Eddie describes people and places. What elements are
necessary to do that in English? Let’s take a look!

Do you remember the orders/commands Helen gives to Eddie at this moment in

the episode? Write them down.
________________________________________________________________________
Be brave! Look into my eyes and shout! Come on! Shout!

________________________________________________________________________

In this episode, Eddie and Helen talk about what they can do, and she explains to
him how to be a good professional. Do you know how to explain procedures?
PAGE 18 PAGE 19
 IT’S TIME FOR YOU TO MEET VIVIAN, A GIRL WHO KNOWS ALMOST
A2 EVERYTHING ABOUT ANYTHING (AT LEAST SHE THINKS SHE DOES),
AND SHE LOVES TO TALK ABOUT IT.

1. NARRATION

Vivian tells her friend Anne about something that has happened
to her. Can you complete the narration with the correct verbs?

took – used to work – left – didn’t like – had – forgot

Vivian ____________
took Anne’s dogs to the vet. She ___________________
didn’t like the
veterinarian. Vivian ______________________ in a pet shop as a receptionist two

THREE
used to work

years ago. They ______________

had an argument about how to treat the dog. Vivian
__________
left and _____________
forgot Anne’s dog at the vet.

CHAPTER Vivian tells Anne about a situation that happened in the past. Can you narrate
past events? What happened last week? Last month? Ten years ago, maybe?
Let’s give it a try?
TERMS AND CONDITIONS PAGE 21
A2
2. ARGUMENTATION

3. DESCRIPTION AND DEFINITION

Vivian has her opinion, and Tom has his opinion. They don’t
seem to agree at all. Can you complete the sentences below
based on the episode?

Tom’s opinion about the new boss

____________________________________________________________________
He thinks she is nice, polite, and very elegant.

____________________________________________________________________
As you know, Vivian always has an opinion about everything.
Vivian’s opinion about the new boss In this episode, she makes comparisons. Can you identify
____________________________________________________________________
She also thinks she is elegant, but she thinks she is a pain in the neck. what she has to say about these characters?
____________________________________________________________________
Marisa and Molly
____________________________________________________________________
Marisa is as stupid as Molly.
Do you think that all bosses should be polite?
____________________________________________________________________
____________________________________________________________________
Free answer
____________________________________________________________________
Tom and everybody
____________________________________________________________________
Tom is the biggest nerd I’ve ever met.
Tom’s opinion about the importance of a new assistant
____________________________________________________________________
____________________________________________________________________
He doesn’t think it is important.

____________________________________________________________________
Eddie and everybody
____________________________________________________________________
Eddie is the most unnecessary person in this department.
Vivian’s opinion about a new assistant
____________________________________________________________________
____________________________________________________________________
She thinks the new boss should decide as soon as possible.

____________________________________________________________________
Her desk and the boss’s room
____________________________________________________________________
Her room is so fancy and beautiful. It is better than my desk.
Do you think that she should have a new assistant or not?
____________________________________________________________________
____________________________________________________________________
Free answer

____________________________________________________________________
Comparisons, comparisons. There are several different ways to compare things.
Do you know how to do it?
In this episode, we see people giving their opinion and expressing agreement
or disagreement. Sometimes we express our opinion by saying what people
should or must do. Time to improve our argumentative skills!
PAGE 22 PAGE 23
A2
4. PROCESS EXPLANATION

Vivian and Helen have a private conversation in Helen’s office.

She gives Helen advice about two different topics: her style
and her decisions in the office. Can you identify these distinct
pieces of information?

Advice about style

____________________________________________________________________
If I were you, I would wear brighter colors.

____________________________________________________________________

Advice about decisions in the office

____________________________________________________________________
Well, if I were you, I would keep me on your team. You must be very careful who you trust here. Otherwise, you

____________________________________________________________________
might be sorry one day. Let me give you another piece of advice. Why don’t you trust . . . me? I’m sure it’s the

____________________________________________________________________
best thing to do.

Giving and accepting advice is quite common in everyday conversation. You

give your opinion; someone agrees with it or not. Then you make a hypothesis.
Let’s see if you can do that too?

PAGE 24
FOUR
CHAPTER
TERMS AND CONDITIONS
 B1
TOM IS A WEB CELEBRITY. NOT EXACTLY BECAUSE OF HIS PROFESSIONAL He planned to write this review yesterday, but things didn’t go as planned.
SKILLS OR BECAUSE OF HIS JOB AT SMOCK ENTERPRISES. THE REASON WHY? What happened?
_____________________________________________________________________
He was writing it yesterday when his friends arrived. Then they played video games. Right after that, they
HIS VIDEO GAME BLOG, WHICH PEOPLE LOVE TO FOLLOW—AT LEAST THAT’S _____________________________________________________________________
watched sci-fi movies. Then after that they played more games until two a.m. But he woke up at five a.m. and
WHAT HE SAYS. _____________________________________________________________________
finished the review.

_____________________________________________________________________

What is his professional plan?

_____________________________________________________________________
One day he will create his own video game.

_____________________________________________________________________

In this episode, we notice a full formed narrative with events in the present, in
the past, and in the future. Are you ready to give it a try? Do you know all the
verb forms that are necessary to do so?

2. ARGUMENTATION

1. NARRATION

Tom and Vivian have a very brief conversation, and it is quite clear that they
don’t get along very well. Tom even mentions some things he would like to do.
Can you identify them?
_____________________________________________________________________
I would love to tell her my real opinion, but . . . I would love to see her crying after I tell her, “You are snobbish!

_____________________________________________________________________
You are a fake! You are an arrogant (bleep)!”

However, he doesn’t do these things because he knows that’s not the best thing to do. Can
Does Tom spend a lot of time working? What does he do during his work time? you identify this part?
_____________________________________________________________________
No, he doesn’t. He spends most of his time writing video game reviews for his blog. _____________________________________________________________________
But I had better keep quiet or she won’t stop talking anymore. Here is my advice: you should always avoid talking

_____________________________________________________________________ _____________________________________________________________________
too much at work.

In his opinion, what is going to happen with the new review he is writing? Argumentation doesn’t need to turn into a fierce, aggressive conversation.
_____________________________________________________________________________
It is going to be a success. People can agree and disagree with many different strategies. Shall we
_____________________________________________________________________________ continue to study those strategies?
PAGE 26 PAGE 27
 B1
4. PROCESS EXPLANATION
3. DESCRIPTION AND DEFINITION

Now it’s Tom’s turn to have that conversation with Helen, the
new boss. It was a considerably polite conversation, in which
they didn’t give each other orders or commands. Yeah! They
had a different type of conversation: they made each other
suggestions and raised hypotheses.

Tom wants to make friends. He feels a bit lonely with his video
games, and he thinks of Molly. Identify the sentences he uses
to describe her according to the following structures. Identify the suggestions they make to each other regarding . . .
Comparative forms . . . keeping Tom on the team.
____________________________________________________________________
She certainly is friendlier and more accessible than Vivian, and I guess she is smarter than Vivian, too. ____________________________________________________________________
Would you mind telling me why I should keep you on the team?
____________________________________________________________________ ____________________________________________________________________

Superlative forms . . . asking a personal question.

____________________________________________________________________
She is the most caring person in the office. ____________________________________________________________________
____________________________________________________________________ ____________________________________________________________________

Relative pronoun (who) . . . killing aliens

____________________________________________________________________
She looks like someone who would be nice to me. What I’m trying to say is that she doesn’t look like someone ____________________________________________________________________
Would you mind explaining to me how I should kill aliens in the event of an attack from Mars?
____________________________________________________________________
who would be impolite to me. ____________________________________________________________________

Sentences to emphasize statements . . . teaching some video game strategies.

____________________________________________________________________
And she is definitely pretty. She certainly is friendlier and more accessible than Vivian. ____________________________________________________________________
Would you like me to teach you some strategies?
____________________________________________________________________ ____________________________________________________________________

Sentences to soften up statements When we give instructions, we can use imperatives and modal verbs to make
____________________________________________________________________
She’s kind of sweet and delicate. our instructions sound like a request, a piece of advice, or a recommendation.
____________________________________________________________________ But we can also make predictions, say what may or might happen. Now, let’s
take a close look at the role of modal verbs (may, could, might, can, should,
Description may require different levels of detail and organization. Are you ready to work on must, and will) when we explain procedures. Shall we?
a more detailed description of people, places, and objects, and with a wider range of tools?
PAGE 28 PAGE 29
 B2
MOLLY IS THIS SUPER DEDICATED EMPLOYEE WHO HAS BEEN WAITING FOR A CHANCE
TO SHOW WHAT SHE IS CAPABLE OF. SHE HAS DONE HER BEST FOR SEVERAL YEARS . . .
AND NOTHING HAS HAPPENED.

1. NARRATION

Molly is very excited. The arrival of the new boss has just

FIVE
given her extra motivation! She refers to dreams and feelings
that she has had for a long time, you know, like an action or a
sensation that started ten years ago and is still going strong

CHAPTER right now!

PAGE 30 TERMS AND CONDITIONS PAGE 31

B2
FEELINGS ACTIONS
PAST PRESENT
Molly is less emphatic. She avoids making bold statements. Can you exemplify
this with sentences from the dialogue?
Can you identify these sentences in Molly’s narrative? _____________________________________________________________________
I’m afraid I can’t help you.

____________________________________________________________________
I’ve been waiting for this moment since last week, when someone started these rumors about a new boss! _____________________________________________________________________
Maybe nobody can help us.

____________________________________________________________________
I have been dreaming of her. Yes, her name is Helen. _____________________________________________________________________
Well, I’m not sure I know what’s going on, believe me. I may be as lost as you. Trust me. If I had more information,

____________________________________________________________________
I have worked here since 2010. _____________________________________________________________________
I would give it to you.

____________________________________________________________________
We have been doing the same thing for ages. _____________________________________________________________________
Yes, but it was a really weird meeting. About clouds and birds and reincarnation. I guess she’s got spiritual issues,

____________________________________________________________________
I have never liked my job, but now I’m ready for changes. Look, here she comes! _____________________________________________________________________
I don’t know. As soon as I have more information, I’ll tell you. By the way, I think you are a nice guy, Tom. Can I

____________________________________________________________________ _____________________________________________________________________
give you some advice? Why don’t you look as busy as possible, uh?

_____________________________________________________________________
Okay. Now that you know how to narrate events in the past, in the present, and
in the future, it is time for you to take your narrative skills one step further. Now Tom is more emphatic. He seems quite desperate. Can you demonstrate this with
you will learn how to make retrospective narratives. Oh, and don’t be afraid. It is sentences from the dialogue?
quite easy! _____________________________________________________________________
Can you tell me what’s going on? I am completely lost here. What will happen? Please, give us some advice.

_____________________________________________________________________
I am sure you can help us.

_____________________________________________________________________
I am positive you know what we have to do.

_____________________________________________________________________
What? What the hell are you talking about?
2. ARGUMENTATION _____________________________________________________________________

When we have arguments, give and defend opinions, or give advice, we can sound more
emphatic or more subtle. Would you know how to convey these two different modes?

Molly and Tom meet to talk about the situation in the office. Molly can’t
tell him much: she had a private meeting with their new boss. Tom, on
the other hand, wants to know it all. So one of them is stepping
on eggshells, while the other one wants it all in black and white.

PAGE 32 PAGE 33
B2
3. DESCRIPTION AND DEFINITION

4. PROCESS EXPLANATION

Molly is under extreme stress and describes many things: the

office, the new boss, the whole situation, her conversation
with Helen, and even her sister. Transcribe the sentences she Helen and Molly seem to be getting along quite well. Molly
uses to describe the following people, situations, and places. offers Helen some tips to help her decide on the new style for
her bedroom—and Molly is very clear about the procedures.
Helen
____________________________________________________________________
She looks like a nice person. She is elegant, she knows how to dress. But sometimes I think she is a bit too

____________________________________________________________________
talkative and . . . maybe a little crazy. Identify the procedures that Molly describes.
____________________________________________________________________
First, you have to decide what your style is. Romantic, classic, flashy.

Her conversation with Helen ____________________________________________________________________

Then, you should choose the colors.

____________________________________________________________________
That meeting I had with her was the craziest I’ve ever had in my life. ____________________________________________________________________
Finally, you should hire a good interior designer to select the furniture.

____________________________________________________________________ ____________________________________________________________________

The office Now, identify the reminders that Molly offers during the explanation.
____________________________________________________________________
This office is now officially the worst place on earth, a place where no one can find peace. ____________________________________________________________________
Well, if you want to make it really classic, don’t forget to choose beige or salmon.

____________________________________________________________________ ____________________________________________________________________
However, if you want to go for a flashier look, remember that red and orange are a must.

____________________________________________________________________
Oh, but bear in mind that you’re the boss, so whatever you do, everyone will applaud and cheer!

The situation in the office ____________________________________________________________________

____________________________________________________________________
I think she will ask me to give her information about my co-workers, which is something I don’t want to do.

____________________________________________________________________
I really hate this situation. I feel like disappearing. Have you ever tried to teach someone how to do something in English? You
know, explaining the steps and providing them with tips and suggestions. No?
Her sister All right, it is never too late to learn. Time to improve your communicative skills!
____________________________________________________________________
My sister and I are like twin souls, you know? She is the greatest person I’ve ever known. She is the only one Let’s give it a try?
____________________________________________________________________
who helps me when I need help.

As you can see, you can use adjectives, their superlative and comparative forms, and also
sentences, to describe people, objects, and places. Isn’t this interesting? Let’s keep
studying this topic!
PAGE 34 PAGE 35
 B2+
HELEN IS THE KIND OF TOUGH EXECUTIVE MOST PEOPLE HAVE NIGHTMARES ABOUT.
SHE IS POWERFUL, DEMANDING, AND COMPETITIVE. AND SHE IS THE NEW HEAD OF
THE DEPARTMENT.

1. NARRATION

Helen made it to the top, but not without a good dose of

perseverance. In this episode, she narrates some moments in
her professional life. Can you identify them?

CHAPTER
PAGE 36
SIX
TERMS AND CONDITIONS
What she did before accepting the position
____________________________________________________________________
I had already read all their professional records before the company assigned me this job.

____________________________________________________________________

PAGE 37
B2+ His opinion about his conversation with Molly
____________________________________________________________________
He would have asked more questions, but he doesn’t think he can trust her.

____________________________________________________________________
What she would have done before accepting the position
____________________________________________________________________
If I had had more time, I would have done some research on their lives, too. His opinion about Molly and Helen’s conversation
____________________________________________________________________ ____________________________________________________________________
Helen may have offered Molly a new position. He thinks Molly is hiding something.
____________________________________________________________________
What she has done over the years to improve professionally
____________________________________________________________________
I have been challenging myself over the years. What he would have done if he had had a talk with the new boss
____________________________________________________________________ ____________________________________________________________________
If he had had the meeting with the new boss first, he would have sent everyone a message.

____________________________________________________________________
Her emotional state before understanding that fortune favors the bold
____________________________________________________________________
Before I found that truth in my second job, I had suffered a lot because I wanted to help everybody. Tom’s line of thought raises many hypotheses about what people might do,
____________________________________________________________________ what they may have done, or what they should have done—and even what he
would have done if . . . Well, it is time to analyze these constructions!
In this episode, Helen makes a complex narrative referring to past events in
many different ways. She describes how past events affected other past events
and even the present. Let’s take a closer look!
3. DESCRIPTION AND DEFINITION
2. ARGUMENTATION

Helen has a private meeting with Molly, and Tom is quite Helen receives a call from her boss in which he quite clearly
concerned with what is happening. Really, he’s not feeling safe describes what she is supposed to do. She also receives a call
at all. He fears Helen, but who can blame him? He goes into a from her husband—a weird conversation.
very complicated line of thought.
Identify the sentences in which Helen reports her conversation with Mr. Hook.
His opinion about Molly’s eyes ____________________________________________________________________
And he said that I might need to make some adjustments to my team.

____________________________________________________________________
She has weird eyes. ____________________________________________________________________
I told him that I would make a detailed analysis. He agreed and told me to call him at the end of the week.

____________________________________________________________________ ____________________________________________________________________
PAGE 38 PAGE 39
B2+ Based on the scene, how would you describe Helen’s husband’s personality?
____________________________________________________________________
Free answer

____________________________________________________________________

In your personal life, as well as in business, you will often have to narrate conversations you
have, that is, you will have to report these conversations. Let’s take a good look at reported
speech?

4. PROCESS EXPLANATION

Helen is an extremely bossy person, but that is nothing new

to you. In this episode, she gives her husband—and you, the
viewer—clear instructions.

Instructions given to her husband during the first call

____________________________________________________________________
You are not supposed to tell me what to do! Okay? Would you mind not calling me anymore?

____________________________________________________________________

Instructions given to the viewer

____________________________________________________________________
Remember to take your future husband for a test drive before accepting his proposal. Bear in mind that if

____________________________________________________________________
you are an executive woman, you need a househusband. Not Mr. Perfect. Not Prince Charming. Okay?

Instructions given to her husband during the second call

____________________________________________________________________
Get your clothes and everything you have and get out of my house! You are not supposed to stay there a

SEVEN
____________________________________________________________________
minute longer!

Giving instructions is not an easy task. Sure, you can simply say, “do it,” but
there are other ways in which we can make requests or just tell someone what
he or she is supposed to do. And that person may tell you what he or she would
CHAPTER
rather do. Can you give clear instructions? Let’s continue to study process
PAGE 40 explanation! TERMS AND CONDITIONS PAGE 41
 C1
THIS OFFICE IS SURREAL. NOT ONLY IS THE TEAM ABSOLUTELY NUTS, BUT THE
BOSS SEEMS TO HAVE SOME KIND OF MENTAL DISORDER AS WELL. WELL, Helen also makes a prediction about Molly’s future after the meeting. What is it?
I GUESS THEY ARE IN PERFECT COMPANY THEN! ____________________________________________________________________
Helen thinks that by the time they finish the meeting, Molly will have become a better person and will have
____________________________________________________________________
changed completely.

____________________________________________________________________

Narratives are also made of hypothetical situations—things you would have done if . . .
or should have done but didn’t. What do you know about these structures in green?
Let’s improve our narrative skills!

2. ARGUMENTATION

1. NARRATION

Eddie and Vivian are certainly the two most confident employees in the
department. That doesn’t mean they are efficient, though. They have some sort
of disagreement. If fact, even though they don’t have the same opinion, they are
quite polite to each other, especially when talking about the office atmosphere.
Identify the sentences in which that happens.
____________________________________________________________________
That might not be a problem. I’ve been very dedicated to all my jobs, so I am not afraid.

____________________________________________________________________
No, Eddie. The whole unfortunate situation we are going through in the office now. I think it is so stressful.

We finally find out what happens during Helen’s meeting with Molly. They raise ____________________________________________________________________
We have a new boss, and, as far as I’m concerned, new bosses usually fire people they don’t like very much.

some important hypotheses. Identify at least two of them. ____________________________________________________________________

You might be right. Well, I’ll go back to work. Have a nice day!

____________________________________________________________________
If you want to be a bird, you need to learn how to fly first.
____________________________________________________________________
____________________________________________________________________
If she asks me something, I will say yes.

____________________________________________________________________
If you understand her, would you please explain it to me? Argumentation is an art, some say. You can be ironic, go straight to point, be subtle—it is
____________________________________________________________________
I wouldn’t have become the great eagle I am now if I hadn’t practiced enough. up to you! But no matter how we present our opinion, we need to have a clear perspective.
That means you have to define a topic and defend your opinion. Can you do that?
PAGE 42 PAGE 43
 C1
3. DESCRIPTION AND DEFINITION 4. PROCESS EXPLANATION

Eddie doesn’t seem at ease with the whole situation in the office—and,
probably, nobody is. But he has other things to worry about—like making
pieces of art from old toys, for example—and he explains it step by step to
Tom wants to make friends. Molly gives him some advice. Tom. Can you identify the steps?
However, it seems that their definitions of friendship, ____________________________________________________________________
First, you have to melt a few parts of the toy. Then you can apply a little glue. After that, you can add other ma-

especially online friendship, are quite different. Report Molly’s ____________________________________________________________________

terials, too. It’s always nice to use metal and jeans. Finally, you can add some paperclips. You’re not supposed

and Tom’s definitions of online friendship. ____________________________________________________________________

to sell it hot, though. It might be dangerous.

____________________________________________________________________
Online friendship according to Tom
____________________________________________________________________
Tom says that online friendship is a true connection between people who have never met in person. However, even though he doesn’t think he will lose his job, he is quite clear
____________________________________________________________________ about what he would do to Helen if something bad happened to him. What
would he do?
Online friendship according to Molly ____________________________________________________________________
If Helen fired him, he would tell her how much he appreciates her feedback and sincerity. Then, in the middle

____________________________________________________________________
Molly states that online friendships seem so unreal because you don’t know if the person talking to you exists in ____________________________________________________________________
of the night, he would kidnap her. He would make a toy out of her hair and then cut her body into several parts

____________________________________________________________________
real life. She says online friendship is a consequence of our modern, distorted world. ____________________________________________________________________
and sell them to an institution for science.

____________________________________________________________________ ____________________________________________________________________

Sometimes, in order to fully describe a situation, we have to report someone’s Explaining processes requires organization and clarity. You need to use linking
definitions or impressions of some very subjective topics. Can you make words, select proper vocabulary, use verbs that help you prevent ambiguity,
definitions? Can you report someone else’s definition? It is time to study that! and pay attention to your listener. Does your listener follow you?
Sometimes people complain that they don’t understand a thing. Shall we
continue to study process explanation? This time we will focus on people’s
reactions: complaining, praising, and paraphrasing (saying something with
different words).

PAGE 44 PAGE 45
 C2
IT SEEMS NOBODY IS SAFE ANYMORE. AS HELEN THINKS ABOUT WHAT SHE IS GOING TO DO,
THE WHOLE STAFF IS DESPERATE WITH ANXIETY AND PARALYZED WITH FEAR. WHAT IN THE
WORLD IS GOING THROUGH HER HEAD?

1. NARRATION

Helen makes a brief narrative about the professional moment she finds herself
in. Identify the sentences she uses to do that.
____________________________________________________________________
From 2007 until last month, I had accomplished every one of my goals there. And I have decided to change

EIGHT
____________________________________________________________________
jobs because I want to make a difference in more lives. And I left there because . . . Never mind. Well, since the

____________________________________________________________________
moment they offered me this position, a feeling of excitement has taken control of me.

CHAPTER
____________________________________________________________________

Narratives sometimes seem to never end, but our study on the elements of narratives has
come to its final moment. Time to review many of the topics we have studied and check
PAGE 46 TERMS AND CONDITIONS some other uses! PAGE 47
 C2 3. DESCRIPTION AND DEFINITION

2. ARGUMENTATION

People can’t handle it anymore. Not even Helen. She is on

the verge of an emotional breakdown—maybe she is already
having one.
Eddie loses his temper after his talk with Molly. He seems so out of control he
can’t even shut up. Sometimes he expresses disagreements, regrets it, then Molly and Tom have a conversation in which they use the term GEEK. They don’t
states an objective opinion. Identify at least two opinions he gives. seem to have opinion about the term. Look it up in the dictionary and find out
____________________________________________________________________
I don’t understand these people. They are so needy. what it means.
____________________________________________________________________
I should have said something nice, I know. But what could I say? Should I have lied? I might have finished the ____________________________________________________________________
a digital-technology expert or enthusiast (a term of pride as self-reference, but often used disparagingly by
____________________________________________________________________
conversation too soon, I know. ____________________________________________________________________
others); a person who has excessive enthusiasm for and some expertise about a specialized subject or activity

____________________________________________________________________
I think that we need to be sincere in every circumstance. I am of the opinion that we should never be or sound ____________________________________________________________________
____________________________________________________________________
phony. I have always been true to this statement.

____________________________________________________________________
In my opinion, she’ll be the first one to be fired. Helen has a final argument with her husband, in which she makes a clear definition of what
____________________________________________________________________ marriage is. Identify that definition. Do you agree with it?
____________________________________________________________________
Marriage is a real rollercoaster. You start out laughing, but, in the end, you are shouting and you want to get out!

Opinions are supposed to be clear and easy to follow, but Eddie’s opinion is not a perfect ____________________________________________________________________
example of that definition. Now, it is time for us to think about the organization of an
argumentation. Ready? Describing a happy marriage and defining marriage: it is all about making a proper
depiction of what you see or what you think. Do you know how to make a description like
that? Can you define abstract concepts? Our last section on this topic will analyze this issue.

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 C2 4. PROCESS EXPLANATION
C2

TEACHER’S GUIDE

Duration: 20 minutes
Grouping: same level / mixed levels
Setting: pairs or groups
Instructions: Have students sit in groups or pairs according to their levels and compare
Helen has a conversation with Mr. Hook in which we finally get their answers. Give them 7–10 minutes. Visit the groups or pairs in order to clear doubts
to know who will be fired. Did you have the right answer? and solve problems. Then, form a circle with all the students and interact with each level.
Discuss their work with them. Have a set of questions ready to guide them. The main
Explaining a process or a situation may sometimes lead people to
objective is to identify the discourse type students will be working on in subsequent
misunderstandings. Helen didn’t quite understand Mr. Hook’s instructions.
classes (narration, argumentation, description and definition, and process explanation)
Select some sentences that support this statement.
and highlight some of the linguistic features they will have to deal with. Keep board record
____________________________________________________________________
What? What do you mean me? Me? How? Or . . . what?
of the information collected at all times. Conclude each activity by introducing the next
____________________________________________________________________
You mean . . . You want me to work in a different department, right?
one, which is done through a question that prompts a function of the language they have
____________________________________________________________________
Let me see if I got that right. You want me to set fire to this office and burn all the employees?
identified in the episode—via a hands-on, discourse-type task.
____________________________________________________________________
Correction techniques: group correction (same level) and recasting (mixed levels)
If you had to fire someone, how would you do that? List three important steps. Output awareness: Remember that the activity is a warm-up to the module.
____________________________________________________________________
Free answer
Students are expected to identify discourse practice in context (the movie). Focus on
____________________________________________________________________ those two elements.
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________

Explaining things may require clarifying and reinforcing topics if the person you are
talking to doesn’t understand your instructions. Sometimes further explanation is
required because that person may understand instructions incorrectly. Would you
know how to do that?

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