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Fiyiya Kofi Evans is a student pursuing a program in Communication Skills with student ID 01231902B. The document discusses key points about communication, including that it is the exchange of information between individuals through various channels, and serves purposes like sharing information, building relationships, and resolving conflicts. It also outlines several common communication media like verbal, written, nonverbal, visual, digital, mass, and interpersonal communication. Effective communication is essential for collaboration and achieving goals.

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21 views

Projects Work

Fiyiya Kofi Evans is a student pursuing a program in Communication Skills with student ID 01231902B. The document discusses key points about communication, including that it is the exchange of information between individuals through various channels, and serves purposes like sharing information, building relationships, and resolving conflicts. It also outlines several common communication media like verbal, written, nonverbal, visual, digital, mass, and interpersonal communication. Effective communication is essential for collaboration and achieving goals.

Uploaded by

dynamicjnr123
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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NAME : FIAYIYIA KOFI EVANS

PROGRAM : COMMUNICATION SKILLS


STUDENT ID : 01231902B
(1)Communication is the process of exchanging information, ideas, and
feelings between individuals or groups through verbal, non-verbal, and written
channels. It involves the transmission and reception of messages, allowing people
to convey and understand meaning. Effective communication is essential for
building relationships, sharing knowledge, expressing emotions, and coordinating
actions. It can take various forms, including spoken language, body language,
gestures, facial expressions, written text, visual aids, and technological tools.
Good communication skills are crucial for effective collaboration, problem-solving,
decision-making, and overall interpersonal effectiveness.

(1i) Communication serves various purposes in our daily lives. Here


are five key purposes of communication:

1. Sharing Information: One primary purpose of communication is to exchange


information. Whether it's conveying facts, data, or ideas, communication allows
us to share knowledge and ensure that everyone involved has access to the same
information.
2. Building Relationships: Communication plays a vital role in building and
maintaining relationships. It allows us to connect with others, express emotions,
and understand one another's perspectives. Effective communication helps
establish trust, foster collaboration, and strengthen personal and professional
connections.

3. Influencing and Persuading: Communication can be used to influence and


persuade others. Whether it's convincing someone to adopt a particular
viewpoint, promoting a product or service, or negotiating a deal, effective
communication skills are essential in achieving desired outcomes.

4. Expressing Needs and Desires: Communication enables us to express our


needs, desires, and preferences. By effectively communicating our wants and
expectations, we can seek support, make requests, and ensure that our voices are
heard.

5. Resolving Conflicts: Communication plays a crucial role in conflict resolution.


By engaging in open and honest communication, we can address
misunderstandings, clarify intentions, and find mutually acceptable solutions.
Effective communication helps prevent conflicts from escalating and promotes
peaceful resolutions.

These purposes of communication highlight its importance in various aspects of


our personal and professional lives, allowing us to connect, collaborate, and
achieve common goals.
(1ii) Communication media refers to the channels or methods used to
transmit information from one person or place to another. Here are
some common communication media:

1. Verbal Communication: This is the most basic form of communication, where


information is exchanged through spoken words. It can occur face-to-face, over
the phone, or through video calls.

2. Written Communication: This involves the use of written words to convey


information. It includes emails, letters, memos, reports, and other written
documents. Written communication provides a permanent record and can be
shared across distances and time zones.
3. Nonverbal Communication: Nonverbal cues such as body language, facial
expressions, gestures, and tone of voice play a significant role in communication.
They can enhance or contradict the verbal message being conveyed.

4. Visual Communication: Visual media, such as images, charts, graphs, and


videos, are effective in conveying complex information quickly and engagingly.
Visual communication is commonly used in presentations, advertisements, and
social media platforms.

5. Digital Communication: With the advent of technology, digital communication


has become increasingly popular. It includes emails, instant messaging, social
media platforms, video conferences, and collaborative tools. Digital
communication allows for quick and efficient exchange of information across
different devices and locations.

6. Mass Communication: Mass communication refers to the transmission of


information to a large audience through channels like television, radio,
newspapers, magazines, and the internet. It is used to disseminate news,
entertainment, educational content, and advertising messages.

7. Interpersonal Communication: Interpersonal communication occurs between


individuals or small groups. It involves face-to-face conversations, group
discussions, interviews, and personal interactions that allow for immediate
feedback and a deeper level of connection.

These communication media offer various options for individuals and


organizations to choose from based on their specific needs and preferences. Each
medium has its own advantages and limitations, and the choice of communication
media depends on factors like the nature of the message, the audience, and the
desired outcome.

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