Quantum

Culture
Corporate Procedures, rules
& ways of working

ISO 9001

This document provides information about

our Corporate Culture and Company Rules

February 2023
 Content

Welcome 01

The Quantum Culture 02

Our Corporate Rules 03

- Say What You Do, & Do What You Say
- Respond Fast
- Proper Communication
- Read Your Emails Frequently
- Pro-actively Participate in meetings and be on time

The Advanced SureStep Methodology 10

DevOps, Uniconta Documenting 12

Uniconta Tutorial 13

Assigning Task to DevOps for Zwilling & Teleradio 14

CORPORATE CULTURE & RULES 01

Welcome

You are now part of a growing family of ERP specialists that excel in what
they do, stand out from the crowd and make a visible, positive, difference.

You may have noticed that our hiring requirements are above average.
This is because we only want people at Quantum who we believe, can be
successful in what they do. That’s why you have received this document so
you can better understand our company, what we stand for, and how we are
organized.

Welcome onboard at:

Quantum Omega,
“The Future Today!”
 CORPORATE CULTURE & RULES 02

The Quantum Culture

We believe that to achieve success, one must look closely at one’s own habits. In itself,
“success” is a relative term and so its “achievement” is fully dependent upon the habits
we put into place that move us step by step toward the “end” we define for ourselves.

“To be successful, is a matter of the routine we put into place for ourselves”.

We motivate anyone working in our company to be successful. Although our company

goals may seem difficult to achieve at first, at the end of the day, at the Quantum Omega
Group we often achieve what others find unachievable.

Therefore, not only do we stimulate our people to excel and stand out from the crowd,
but we also require them to be consistent in what they do, to respond fast and to “say
what they do and do what they say”. We call this our “Quantum Culture”

To make sure we all understand the core principles of our Quantum Culture, we have set
out a set of rules that we require everyone to comply with. You’ll find out more about
these rule sets in the next chapter.
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Corporate Rules

1. Say What You Do & Do What You Say

“To say what you do and to do what you say” is actually even the core How can you achieve this?
principle of the ISO 9001-2008 quality standard and as a Global Operating 1. By actively adding your tasks to the agenda section of teams.
Company, we have adapted to ISO 9001 standard to our corporate 2. Being OK with saying No if you can’t commit to something. It’s always
standards. better to say no than say yes to an activity and not actually commit to
that particular activity.
Rule number 1: Say what you do and do what you say

This means that if you say that you will do something tomorrow, then
tomorrow you will do it.

Obviously, things happen and sometimes you will not be able to meet
that promise. In case that happens, make sure you’ll communicate to
whomever you made that promise that unfortunately there’s a delay
in your current activities and you’ll do your best to finish the task you
promised to them by X Day.
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1. Say What You Do & Do What You Say

- TUTORIAL: MAINTAINING YOUR TASKS IN TEAMS -

In this video you can see that it’s very simple to add your tasks in the agenda section of Microsoft Teams. Starting every Monday, you can add
your tasks for the week as the ‘Title’ and the estimated time that the task will take in the description section. This will help you understand if
you have any space in the week for a new activity or meeting. You can then accordingly commit to a task because you will have a clear picture
of your agenda. Note that your agenda will be visible to the CEO, it is thus important and mandatory for you to fill up the agenda.

Optional: You can change the color of your tasks on the teams agenda on the basis of priority and urgency (red for urgent tasks and green for
non urgent tasks)
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2. Respond Fast

We all know that for the most part electronic communication is an instantaneous How can you achieve this?
medium and we, therefore, expect that it is in the other side’s inbox waiting to be 1. By Structuring your mails.
read. 2. By adopting the quantum way of responding to mails.

If the sender knows that you should have received his or her email, but you are so
busy that you do not respond, you have in fact, from the sender’s point of view,
decided to ignore the sender.

Needless to say, the effect will be on the overall timeframe of any ERP project. With
a late response, you’re jeopardizing the project’s delivery deadline(s).

Therefore, our Rule Number 2 is that you reply within the hour at least 80% of the
time!

This doesn’t mean that you may already have an answer or solution. Your reply
could be as simple as saying: “I’ve read your email, but I’m currently conducting a
workshop. I’ll have an answer to you by the day after tomorrow. Would that work
for you?”.

These types of answers let the recipient know that you respect them and have
taken their request or question seriously. Bonus points for you!
 CORPORATE CULTURE & RULES 06

2. Respond Fast
- TUTORIAL: STRUCTURING YOUR MAILS ON OUTLOOK AND ADOPTING THE QUANTUM WAY OF RESPONDING TO MAILS -

In this tutorial, Danny demonstrates the quantum way of responding to mails.

You can also see how he has structured his emails on the left side of the video.
 07 CORPORATE CULTURE & RULES

3. Proper Communication

Nobody likes being told “no”. That’s why so many people say “yes” to Thus, Rule Number 3 is: Communicate in advance, be clear, and document
things. sufficiently!

In business saying “no” means being practical. Not everything should be

done at the same time, or some things just aren’t wise to do. Saying “no”
doesn’t mean one shouldn’t listen to another person’s thoughts or ideas.
It means one should not be afraid to thoroughly analyze the probability
of achieving the expectation. Daring to say “no” is just part of a means to
communicate.

Proper communication means that we warn people IN ADVANCE if we

cannot join a meeting in time, or if we know we will not be able to do
something as we don’t have the knowledge or experience. Therefore,
proper communication is about Rule Number 1 but also tells us to inform
people in time, in advance, and not afterward.

However, this is not where proper communication ends. Proper

communication is also about being clear about what you mean and
sufficiently documenting what you have done or what the requirements
are.
 CORPORATE CULTURE & RULES 08

4. Read Your Email Frequently

Remember Rule Number 2?

To be able to respond fast, one must obviously read one’s emails, chat messages,
and so on, on a regular and timely basis. This means at least 4 to 5 times a day.

However, statistics show that most people only read their email once a day; often
in the morning, and then not even all emails but the first few. As a result, one
could miss out on important messages or requests and thus jeopardize the project
or even one’s own career. Because let’s face it, when you’re not responding when
people need you urgently, this tells other people a lot about how proficient you
work and therefore you run the risk of being ruled out of any upcoming tasks or
activities which you otherwise would have been assigned to.

Therefore, Rule Number 4: Read your email and other means of communication on
a regular and timely basis.
09 CORPORATE CULTURE & RULES

5. Pro-Actively Participate in Meetings and Be on Time

There is nothing more annoying than people being late for meetings or when they appear to be in the meeting but do not respond when asked
for something. This does not only look bad on you, but as you are presenting Quantum Omega, so it looks bad on us as well.

Therefore, Rule Number 5: Be on time for meetings and participate pro-actively.

P.S: Following the previous methods of maintaining an agenda on teams and structuring your mails will make it easier for you to abide by
rules 3, 4 and 5 as well.
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The Advanced SureStep

Methodology

At Quantum Omega, we have taken a close look at various project management methodologies and enhanced it with ways to make it more
cost-efficient and responsive while still complying with FastTrack and the original SureStep. We call this method: “The Advanced SureStep
Methodology by Quantum Omega”.

The Advanced SureStep methodology is gaining popularity and acceptance. It combines the best of Agile, SureStep, FastTrack, and the work
breakdown structure (Waterfall) to create a new project management method that fits the majority of projects.
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LinkedIn Profile

You are now required to create a new work experience with Quantum Omega on your LinkedIn Profile.

Once you have added Quantum Omega to your work experience send an email with a screenshot to: [email protected]
The title of the email should be: LinkedIn!

Esmee will verify if all is ok and then proceed to the next HR onboarding steps.
11 CORPORATE CULTURE & RULES

The beauty of the Advanced SureStep methodology is that it not only lets the team plan before starting to work on the project, but also divides
the development cycle into short-term deliveries called sprints.

The secret lies in our Data Migration, Workshops, and Training framework, which form the backbone of our Implementation method.

As a Quantum Omega employee, It is mandatory for you to understand our ERP project methodology. You can read more on this project
methodology by accessing our eBook on the Advanced SureStep Methodology. To access this book, please get in touch with Jyoti.
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Documenting Tasks for Your

Timesheet
All tasks/Activities for Teleradio & Zwilling need to be documented in DevOps &
Uniconta. Tasks related to other projects do not have to be added in DevOps. They
only have to be added in Uniconta.

Inform Shweta about all the tasks you did throughout day. She will then create task
IDs and inform you, after which you can fill in your Uniconta Timesheet using those
Task IDs. Task IDs will also be created for Teleradio & Zwilling, so once you have
added tasks in DevOps, mention it to Shweta who will create task IDs for Uniconta.

Note that any document that you create needs to be uploaded to SharePoint first.
The link to these files should be sent to the relevant recipients while email. Avoid
adding attachments in emails as these tend to get lost amongst various other mails.
There is a pre-defined structure to SharePoint and this needs to be followed.

SharePoint folders have various templates relevant to you such as FDD templates,
PPT templates, activity and test results templates etc.

Jyoti will give you an overview on SharePoint files.

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Uniconta Timesheet
Tutorial
13 CORPORATE CULTURE & RULES

Using DevOps to Assign

Tasks for Teleradio & Zwilling

STEP 1
First, click on this link: https://dev.azure.com/
QuantumDynamics-EU/ to be redirected to the
“Projects” section. Then click on the project that
you have been assigned to work on.
 CORPORATE CULTURE & RULES 14

STEP 2

After clicking on the assigned project, click on the

“Boards” section and click on the “Work Items”
section.

STEP 3
Once you click on the work items, you will see a
list of work items on your screen. on the top you
can also see a “new work item” section. This is what
you will need to click on to create a new work item.
15 CORPORATE CULTURE & RULES

STEP 4
Once you click on “new work item”, you will have a range
of options to select from. Select the one that matches with
your work item type.

STEP 5
Once you select the work item type, you have to add
in the title, and assign the task to yourself. (check the
highlighted boxes in the screenshot to see the important
sections that need to be filled).

It is important to give detailed information in the

description section.
 CORPORATE CULTURE & RULES 16

STEP 6
As you scroll down, you will see that there are other
sections as well. These sections are crucial as well
and need to be filled in (these are highlighted in the
screenshot)

Ensure that the hours inputted for each task are

accurate as these need to be matched with the hours in
the Uniconta Timesheet.

STEP 7
Any relevant documents (configuration related, CVV
files, masterdata, transaction files etc) pertaining to the
task can be attached in the attachement section. The
attachement section is present at the rightmost side of
the screen.
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