Assertive Communication

Assertive
Time: 15 Minutes
Difficulty: Easy
Communication
Assertive communication is a style in which a person directly and openly expresses their
thoughts, feelings, and needs in a way that is respectful of themselves and others. This style of
communication is characterized by direct and honest expression, and it allows individuals to
stand up for themselves and their beliefs while also considering the needs and perspectives of
others.
In contrast, aggressive communication is a style in which a person expresses their thoughts,
feelings, and needs in a way that is domineering, hostile, or demanding. This style of
communication often involves interrupting, yelling, or using manipulative language to get
what the person wants, and it often ignores the needs and perspectives of others.
Passive communication, on the other hand, is a style in which a person avoids expressing their
thoughts, feelings, and needs directly. This style of communication often involves not speaking
up for oneself, avoiding confrontation, and failing to assert one's boundaries. It often leads to
people feeling unheard, unappreciated, and resentful.
Overall, assertive communication is the most effective and healthy style of communication
because it allows individuals to express themselves honestly and directly while also
considering the needs and perspectives of others. It helps to build trust, foster healthy
relationships, and resolve conflicts effectively.
Passive Assertive Aggressive

Communication Communication Communication
Give in Find a compromise Demand & take
Acknowledge that your Believe that only your

Believe that your needs
needs matter as much as needs matter
don’t matter
everybody else’s
Letting yourself be bullied Standing up for yourself Bullying others
Not expressing your opinion Talking and actively listening Interrupting people
Other people begin to People respect you for your Other people either fear you
respect you less balanced communication or don’t respect you
Not stating your opinion Clearly expressing your Insist on your opinion
opinion (demean others)
MindfulCoachingTools.com PART 01/03 Relationship Toolkit

Assertive
Time: 15 Minutes
Difficulty: Easy
Communication
Practice your assertive communication skills by filling in your response for the following scenarios.
Make sure your answers directly address the main problem and how you would like it to be solved
(compromise). Try to use language that’s not overly passive or aggressive.
01 A coworker has been taking credit for your work in team meetings.
02 You're at a restaurant and the server brings you the wrong order.
Your partner has been neglecting their household chores and it's been causing problems in your
03
relationship.
04
Your boss asks you to work on a project that you know is unrealistic and will be difficult to
complete
05
Your friend asks to borrow money from you, but you know that you can't afford to lend it to them.
See a few examples on the next page

Assertive
Time: 15 Minutes
Difficulty: Easy
Communication
Examples of assertive responses:
01 A coworker has been taking credit for your work in team meetings.
I understand that you may not have realized that you were taking credit for my work in team meetings.
However, it's important to me that everyone gets the recognition they deserve for their contributions. In the
future, please make sure to give credit where it's due. I would appreciate it if you could acknowledge my work
in future meetings and make sure that everyone knows who did what on our projects.
In this response, the person is expressing their needs and boundaries in a clear and direct way, without being
aggressive or passive. They are also showing empathy and understanding for the other person's perspective,
which can help to diffuse any potential conflict and improve the relationship.
02 You're at a restaurant and the server brings you the wrong order.
Excuse me, but I think there may have been a mistake with my order. Could I please have the correct dish? I
apologize for any inconvenience this may have caused, and I appreciate your help in getting this sorted out.
Thank you.
aggressive or passive.
03 Your partner has been neglecting their household chores and it's been causing problems in
your relationship.
I understand that we're both busy, but it's important to me that we both contribute and keep our home in
good shape. Can we talk about how we can divide up the chores more fairly, so that we can both feel more
satisfied and our home can be a more comfortable and enjoyable place for both of us? I would really
appreciate your input on this, and I'm open to finding a solution that works for both of us.
aggressive or passive. They are also showing empathy and understanding for their partner's perspective, and
offering to work together to find a solution. This can help to address the problem in a more positive and
productive way.

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Assertive

Passive Assertive Aggressive

Give in Find a compromise Demand & take

Acknowledge that your Believe that only your

Letting yourself be bullied Standing up for yourself Bullying others

MindfulCoachingTools.com PART 01/03 Relationship Toolkit

See a few examples on the next page

MindfulCoachingTools.com PART 02/03 Relationship Toolkit

Examples of assertive responses:

MindfulCoachingTools.com PART 03/03 Relationship Toolkit

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