Cultural diversity refers to societies with multiple coexisting cultural or ethnic groups. A multicultural society allows for different cultural groups to retain their unique characteristics while coexisting, as opposed to assimilating as in a melting pot. Effective intercultural communication requires understanding differences in factors such as communication styles, concepts of time and space, and cultural values between high and low context cultures.
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PCM L6
Cultural diversity refers to societies with multiple coexisting cultural or ethnic groups. A multicultural society allows for different cultural groups to retain their unique characteristics while coexisting, as opposed to assimilating as in a melting pot. Effective intercultural communication requires understanding differences in factors such as communication styles, concepts of time and space, and cultural values between high and low context cultures.
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Cultural Diversity Multiculturalism
● It is the coexistence of diverse cultures
“If you talk to a man in a language he where culture includes racial, religious understands, that goes to his head. If you talk to or cultural groups and is manifested in him in his language, that goes to his heart.” customary behaviors, cultural - Nelson Mandela assumptions and values, patterns of thinking and communicative styles. Culture ● It also refers to people with different ● Culture manifests itself in every aspect ethnic backgrounds or different of people’s lives, thus it is a communities living together (Hazir, phenomenon that cannot be limited to 2012). art, culture, and literature. ● Culture features are shaped by the Multiculturalism Theories experiences people bring from past to The Melting Pot Theory present (Ozkan, 2006). - The melting pot theory of ● American Sociological Review has multiculturalism assumes that various defined culture as “a complex of values, immigrant groups will tend to ‘melt ideas, attitudes, and other meaningful together,’ abandoning their individual symbols as they are transmitted from cultures and eventually becoming fully one generation to the next.” assimilated into the predominant society.
Factors Affecting Culture The Salad Bowl Theory
1. Values - The values are beliefs and - The salad bowl theory describes a norms accepted by a society which are heterogeneous society in which people distinct from our cultures. coexist but retain at least some of the 2. Norms - These are standards of proper unique characteristics of their traditional acceptable social/public behavior. culture. 3. Mores - These are norms of morality. High and Low Context Culture Cultural Diversity ❖ Cross-cultural, intercultural and Interaction multicultural have been used HCC interchangeably. ● High use of nonverbal elements; voice tone, facial expression, gestures, and Cross-cultural - In cross-cultural societies, one eye movement carry significant parts of culture is often considered “the norm” and all conversation. other cultures are compared or contrasted to the ● Verbal message is indirect; one talks dominant culture. around the point and embellishes it. ● Disagreement is personalized. One is Intercultural - It describes communities in which sensitive to conflict expressed in there is a deep understanding and respect for all another's nonverbal communication. cultures. Conflict either must be solved before work can progress or must be avoided Multicultural - refers to a society that contains because it is personally threatening. several cultural or ethnic groups. People live alongside one another, but each cultural group does not necessarily have engaging interactions with each other. LCC ● Time is a process; it belongs to others ● Low use of nonverbal elements. and to nature. Message is carried more by words than by nonverbal means. LCC ● Things are scheduled to be done at ● Verbal message is direct; one spells particular times, one thing at a time. things out exactly. What is important is that activity is done ● Disagreement is depersonalized. One efficiently. withdraws from conflict with another and ● Change is fast. One can make change gets on with the task. Focus is on and see immediate results. rational solutions, not personal ones. ● Time is a commodity to be spent or One can be explicit about another's saved. One’s time is one’s own. bothersome behavior. Cultural Barriers Association HCC ● Language: Not speaking the same ● Relationships depend on trust, build up language causes misunderstanding. slowly, are stable. One distinguishes ● Accent: The way you sound when you between people inside and people speak. outside one's circle. ● How things get done depends on Stereotypes / Prejudice / Discrimination relationships with people and attention ● Stereotypes are mostly negative to group process. images or preconceived notions about a specific community, group or culture. LCC ● This creates prejudice among people of ● Relationships begin and end quickly. different cultures and causes negative Many people can be inside one's circle; attitude judgmental attitudes towards circle's boundary is not clear. one another. ● Things get done by following procedures ● Once negative attitude has been acted and paying attention to the goal. upon, it results to discrimination, which is a negative action toward an individual Territoriality as a result of one’s membership in a HCC: Space is communal; people stand close to particular group. each other, share the same place. Ethnocentrism “US” vs.”THEM” LCC: Space is compartmentalized and privately - It refers to the assumption that one’s owned; privacy is important, so people are own culture is the center of everything; farther apart. consequently, one’s cultural traits are seen as natural, correct, and superior to Temporality other cultures (Klopf, 1998; Lustig & HCC Koester 2013; Samovar et al. 2013). ● Everything has its own time. Time is not easily scheduled; needs of people may Cultural Relativism interfere with keeping to a set time. - Understanding the practices of a culture What is important is that activity gets from the point of view of that culture and done. avoiding making hasty judgments. ● Change is slow. Things are rooted in the past, slow to change, and stable. Signs and Symbols - Non-verbal communication like signs and symbols differ from culture to culture and can therefore not be relied upon in communication. For example, the “thumbs up”, known in the Western world as a sign of approval, is seen as an insult in Bangladesh.