CHAPTER

PnecTIcE Tesrs
Suggestions for Getting the Most out of
the TOEIC Practice Tests

TOEIC Background Questionnaire and

Answer Sheet

I TOEIC Practice Test L

I TOEIC Practice Test 2

 CHAPTER 6
3yg_gestions for Geltirg the ftlost out
of fhe IOEIC Preictice liests
The preceding chapters of this book provide detaits about the TOEIC test as well as examples and
exercises to help improve English language proficiency. This chapter includes two full-length TOEIC
practle tests. To use these practice tests to your greatest advantage, treat them as real tests. Here
ane s(xne suggestions for taking these practice tests.

r flse the sample answer sheets provlded. On the following pages you will find a sample
:urswer sheet similar to the one used on official TOEIC tests. Fill in your biographical
information and answer the TOEIC Background Questionnaire before you begin the practice
test. As you take the fi.rll-length practice test, take the time to fill in the circles on the
,rrlllwer sheet correctly, as you would during t teal test. The answef sheet for practice
Tesr 2 appears onpage 239.

Elod a qutet place to talre tlre practice test Answer the questions in a place where you
' will not be disturbed or have too many distractions for about 2rh hows.

r tahe the entlre test at once. Don't take any breaks between the listening and reading
scfurns or between different parts of the test. You will not be able to take breaks in a real
t€sdng situation, Even if you become tired, try to keep answering the questions.

r IIsc a clock or watch to keep tlme. It is impoftant for you to keep track of time during
tbe practice test. If your clock or watch has an alarm, use it. Remember, however, that you
will oot be able to use a watch alarm in a TOEIC testing center.
r Dm't 80 ovef the time ltmit! Listen to the recording for the listening section and answer
6e questions. The Listening Comprehension Section takes 45 minutes. As you begin the
readfoE section of the test, mark the time or set your alarm for 75 minutes. In a real roEIC
t€st' you will have this amount of time to complete the three parts of the Reading Section.
Do oot wort on any questions after 75 minutes have passed! Try to answer as many
qucstims as you can in the time permitted. This will give you a more accurate prediction of
br you might score on a real test.
! th -' e tehles to calculate your practice test score. Appendix B contains a score
mwr*n able, answer key, and explanations for both correct and incorrect choices. Tum
nAlryendix B to find out how to calculate your score on the practice test. Read the
FTt"Etlms carcfully to find out why your answers are either coffect or incoffect.

I9l fb q'b|g,rIOEIC@ Test kepa.ra.tion cuidc

 TOEICo Bockground Gluesfion noire
ond Answer Sheet
ln order to provide enhanced feedback to TOEIC clients and exarninees, the TOEIC Senrice will ask you
to answer some additional questions at the testing sessi,on before you take the TOEIC test.

TOEIC Bockgrcund Gluestionnoire

The TOEIC Background Questionnaire asks about your educational, work, English language, and
TOEIC-taking experience. Your responses to the questioqnaire enable your organization to leam more
about the background of the people who take the test and some of the factors that affect TOEIC scores
and improvement in English. Your responses to tlre questionnaire are kept confidential and do not in
arey wly affect your TOEIC scones. Fgr this reason, we encourage you to answer freely all of the
questions. A sample of the questionnaire is included here and on page 37 of the TOEIC Bcamlnee
Ha.ndbook.

TOEIC Answer Sheet

A sample of the Answer Sheet appears in this chapter and on page 39 of the TOEIC Examlnee
Handbook.

Accent Morks
If your name (family narne, first name, andlor middle name) is written with any accent marks, you
should complete the top half of Section I on Side 1 of the Answer Sheet. Above the boxes wherc you
will write yoru name, there is afl that contains accent marks. You should fill in the circle that
^tea each letter ttrat contains an accent.
corresponds to the accent mark above

Grcup Gode
Your test administrator may ask you to enter a number on Side L, Section 5. The purlrose of this gtoup
code is to enable TOEIC clients to keep track of the performance of a group of people who take TOEIC
two or more times as part of a specific English training program. The test administratorwill give you the
appropriate number to enter in the g;roup code section if your o{ganization has asked for this option.

lndustry Grcup
Your test administrator may ask you to look at a list of industry groups and codes and fill in ttre code that
corresponds to your company's industry on Side 2, Section A, of your answef sheet. You will not need
to fiIl in this section if all of the people in the testing group are working in the same company or if you
are not currently working.

Number of Employees Code

Your test administrator may ask you to look at a list of numbers and flll in the code that corresponds to
the number of people employed by your organization on Side 2, Section B, of your answer sheet. You
will not be asked to complete this section if all of the people in the testing gxoup are working in the
same company or if you are not currently working.

ifyou baoe any questions about tbe TOEIC

Before tbe acfiial test begirl1
Bachgrowtd Questlonnalre and Arxuer Sbeet, please ask your test adnlnlsffator.
 *Questionnaire Responses," on side 2 of your
Fil in tlte ansuers to tbe foltouing questlons in Sec-ti.on 11,
atlsuer slteet. Filt in only one anflDer for ea.clt question
Seclion 5. How much time altogether have you spent
studying English in tmining sponsored by an
employer?
A. Your educational and English
longuage backgrcund t. None (Skip to question 7.)
b. ( 1 year
the highest level of education tisted
c. 1 year or mote, but 1 2 Yeats
1. Please choose d. 2 years or more, but ( 5 Years
below that you have completed or that you are e. 5 years or mofe
currently enrolled in.
i. General secondary school 6. How often does/did this iristruction take place?
b. Secondary school for university entrance a. < 2 hours Per week
qualification or equivalent
b. 2 hours or more, but < 4 hours per week
c. Yocational school c. 4 hours or more, but < 1O hours perweek
d. Business/trade school or technical school d. 10 hours or more, but < 15 hours per week
e. Post-secondary/undergraduate university degree e. 15 hours or more Per week
f. Graduate or professional degree
2. How much tlme have you spent studying English B. Your experience using English in your
in secondary and post-secondary school? personal llfie and work
a. None (Skip to question 5.)
7. Not including Engtish classes, how often do you
b. ( I year use (read, write, listen to, or speak) English now?
c. 1 year or more, but 1 2 Yeats
d. 2yans ormore, but < 5 Years a. Every day/almost every day
e, 5 years or more, but ( 10 Years b. 2to3timesaweek
f, 1O years or more c. Once a week
d. <onceaweek
3. How much time have you spent taking English
courses (not including secondary or post-secondary 8. Have you ever lived in a country in which English
school) ttrat you yourself paid for? is the main language sPoken?
a. None (Skip to question 5.) a. No
b. ( L year b. Yes, for < 6 months
c. 1 year or more, but 1 2Yearc c. Yes, for 5 months to 1 Year
d. 2yans or more, but ( 5 Years d. Yes, for ) 1 year
e. 5 years or more
4. How often doldid these courses take place?
C. Your currenl slcllus
a. ( 2 hours Per week 9. Which of the following best descdbes what you do
b. 2 hours or more, but < 4 hours per week now?
c. 4 hours or mote, but < LO hours pet week Employed fiilI or Part time
d. 1O hours ormore, but < 15 hours perweek ^.
b. Student (Skip to Section Itr.)
e. 15 hours or moie Per week c. Active duty in the armed forces (Skip to
Section III.)
d. Homemaker (Skip to Section Itr.)
e. Unemployed (Skip to Section ltr.)
f. Participating in a work-study or apprenticeship
program (SkiP to Section Itr.)
 Section II Questions lLt7. How imporant is each of the
to your ri,ork? (Choose one
following English skills
A. Your pteseni employment situation zurswer for each skill.)

10. Which of the following categories best appties to

14. Listening
your job? Choose one. (Ihe positions shown in a. Important
parentheses are examples only.) b. Somewhat important
c. Not important
a. Management (legislator, official, department
director)
b. Scientific/fechnical professional (engineer,
15. Reading
research scientist) a. knportant
c. Marketing/Sales (market analyst, sales b. Somewhat important
fepresentative) C. Not importaflt
d. Finance (financial auditor, accountant)
e. Teaching/Training 16. Speaking
f. Professional specialist @usiness professional,
a. Important
economist, lawyer)
b. Somewhat important
c. Customer seryice (aidine attendarit, hotel staff,
c. Not important
travel agent)
h. TechniciarVAssociate professional Ohysicav
engineering science technician, aircraft
17. Ifriting
contfoller, safety inspector) a. tmportant
Clerical (secretary, bookkeeper)
'Worker (trade person,
b. Somewhat important
machine operator, c. Not important
assembler, laborer)

11. What is your level in your company?

Seclion lll
a. NonmanageriaVnonsupervisory A. Yovr experience taking rhe TOEIC tesl
b. Supervisory
c. Managerial Before today, how many times have you aken the
TOEIC test?
12. About how many ye,rrs have you been with your
company? a. Never
b. L time
a, lZyears c. 2 times
b. 2 yearc or mo1e, but ( ! ysars d. 3 times
c. 5 years or more, but < 10 years e- 4 or more iimes
d. 1O years of more

19. When did you lasi take the TOEIC test?

B. Your currenl use of Engtish on lhe iob (
a. 5 months ago
b. 6 months or more, but < L yeat ago
13. About hovr much of your time at work do you
c. 1 year or more, but ( 2 years ago
spend using English?
d. 2 or more years ago
a. O to 10%
b. 11 to 20%
c. 21 to 50o/o
d. 5l to lw/o
Proctice Tesf I
€

LISTENING COMPREHENSION
ln this section of the test, you will have the chance to show how well you understand spoken English.
There are four parts to this section, with special directions for each part.

PART !
Directions: For each question, you will see a picture in your test book and you will hear four short
statements. The statements will be spoken just one time. They will not be printed in your test book,
so you must listen carefully to understand what the speaker says.

When you hear the four statements, look at the picture in your test book and choose the statement
that best describes what you see in the picture. Then, on your answer sheet, find the number of the
question and mark your answer. Look at the sample below.

Sample Answer
@(D@@
Now listen to the four statements.
Statement (B), 'They're having a meetini," best describes what you see in the picture. Therefore,
you should choose answer (B).

2o/0
202
204
20/5
206
14.
208
n9
210
,ART II
lirections: ln this part of the test, you will hear a question or statement spoken in English, followed by three
-'sponses, also spoken in English. The question or statement and the responses will be spoken just one time.
'hey will not
be printed in your test book, so you must listen carefully to understand what ine speafers say. you
re to choose the best response to each question or statement.

Now listen to a sample question.

You will hear: Sample Answer

(D@@
You willalso hear:

The best response to the question "How are you?" is choice (A), "l am fine, thank you." Therefore, you should
choose answer (A).

21. Mark your answer on your answer sheet. 36. Mark your answer on your answer sheet.

22, Mark youl answer on your answer sheet. 37. Mark your answer on your answer sheet.

231. Mark your answer on your answer sheet. 38. Mark your answer on your answer sheet.

24. Mark your answer on your answer sheet. 39. Mark your answer on your answer sheet.

25. Mark your answer on your answer sheet. fi. Mark your answer on your answer sheet.

21i,. Mark your answer on your answer sheet. 47. Mark your answer on your answer sheet.

27. Mark your answer on your answer sheet. 42. Mark your answer on your answer sheet.

2lB. Mark your answer on your answer sheet. 43. Mark your answer on your answer sheet.

2ng. Mark your answer on your answer sheet. 44. Mark your answer on your answer sheet.

30. Mark your answer on your answer sheet. 45. Mark your answer on your answer sheet.

31. Mark your answer on your answer sheet. 46. Mark your answer on your answer sheet.

32. Mark your answer on your answer sheet. 47. Mark your answer on your answer sheet.

33. Mark your answer on your answer sheet. 48.. Mark your answer on your answer sheet.

34. Mark your answer on your answer sheet. 49. Mark your answer on your answer sheet.

35. Mark your answer on your answer sheet. 50. Mark your answer on your answer sheet.

2tt
PART III
Directions: ln this part of the test, you will hear thirty short conversations between two people. The conversations
will not be printed in your test book. You will hear the conversations only once, so you must listen carefully to
understand what the speakers say.

ln your test book, you will read a question about each conversation. The question will be followed by four answers.
You are to choose the best answer to each question and mark it on your answer sheet.

51. Who called and left a message? 57. What are the people doing with the
furniture?
(A) Mr. Murphy.
(B) The operator. (A) Rearranging it.
(C) Mr. Murphy's secretary. (B) Designing it.
(D) The committee chairperson. (C) Buying it.
(D) Assembling it.
52. Where does this conversation take place?
58. How will they travelto the conference?
(A) ln a coffee shop.
(B) In an ofiice. (A) By plane.
(C) ln a post office. (B) By car.
(D) ln a supermarket. (C) By train.
(D) By bus.
53. Why is Mrs. Sompong leaving?
59. Why is the woman NOT able to buy
(A) To join another company. Business News?
(B) To start her own business.
(C) To enter a race. (A) The magazines have all been sold
(D) To have a break from working. already.
(B) The truck was delayed because of the
54. When does Claudia want to go to the play? weather.
(C) The store is closed on Mondays.
(A) Monday. (D) The delivery schedule has been
(B) Wednesday. changed.
(C) Thursday.
(D) Saturday.
Who is going to the convention?
55. What is the woman's job? (A) Juan.
(B) Ricardo
(A) Telephone operator. (C) Ms. Ortega.
(B) Computer technician. (D) Carla.
(C) Sales representative.
(D) Personnel supervisor.
6{. What are they likely to eat for lunch?
56. When will the men see the movie? (A) Soup.
(B) Salad.
(A) At 1:00.
(C) Sandwiches.
(B) At 2:00.
(D) Hamburgers.
(c) At 4:00.
(D) At 7:00.

212
 62. Where is the man,s luggage? 69. Why is the man unable to speak to Ms.
(A) ln New york. Krishnan?
(B) At the hotet. (A) She is on a sales trip overseaC.
(C) ln San Francisco. (B) She no longer works for the company.
(D) On the bus. (C) She has moved to another
departnnent.
63. How much vacation time is Susanna (D) She is too busy.
allowed this year?
(A) One week. 7O. Where will the two men go next week?
(B) Two weeks. (A) To a hospitat.
(C) Three weeks. (B) To a greenhouse.
(D) Fourweeks. (C) To a buitding site.
(D) To a factory.
64. Where are the speakers?
(A) ln the cafeteria kitchen. 71. Why is Ms. Mura pleased?
(B) ln the first-aid room. (A) She won a contest.
(C) ln the mail room. (B) She bought a new company.
(D) ln the staff tounge. (C) She was just hired.
(D) She finished her r6sum6.
65. Who are they tatking about?
(A) Yuri's daughter. 72. What is the woman going to do?
(B) Yuri's son. (A) Sellthe camera.
(C) Yuri. (B) Pay by check.
(D) Yuri's wife. (C) Filtout a form.
(D) Write her name on the card.
66. When willTom need to use Alan's office?
(A) Thursday morning. 73. Who will be sent to room 512?
(B) Friday morning. (A) A ptumber.
(C) Friday afternoon. (B) An accountant.
(D) Monday afternoon. (C) An electrician.
(D) A driver.
67. What is Patricia looking for?
(A) A file cabinet. 74. What is Ms. Lee waiting for?
(B) A report. (A) A fax.
(C) A memo. (B) Her clients.
(D) A check. (C) A document.
(D) A phone calt.
68. Where does this conversation take place?
(A) At the library.
(B) At a restaurant.
(c) At the office.
(D) At a hotel.

213
75. leaving?
Why is Heidi 78. Why was the driver stopped?
(A) To go home. (A) He was driving too fast.
(B) To handle an urgent matter. (B) He turned the wrong way.
(C) To make a telephone call. (C) His car was not working properly.
(D) To attend an office party. (D) He did not have a license.

76. What does the wornan want to do? 79. When willthe order be ready?
(A) Get a credit card. (A) ln a few minutes.
(B) Buy a sweater. (B) At 9:00 tonight.
(G) Retum a present. (C) Tomorrow.
(D) Pay a fine. (D) The day after tomorrow,

77. When willthe presentation be made? 8O. Why did Olivia leave?
(A) Monday. (A) There was not enough work to do.
(B) Wednesday. (B) The division office asked her to.
(C) Over the weekend. (C) She decided to retire.
(D) ln seven weeks. (D) Her contract was not approved.

,: -- :

214
,ART IV
xt€Gtions: ln this p"l.:jl? vou will hear several short tatks. Each wiil be spoken just one time. They
vill not be printed in your test le,st,
book, so you must listen ."r"rrry to ,nJ"r"t"nJ",r-j'[r"roer
what is said.'
n your test book, you will read two or more questions
about each short talk. The questions will be followed by
our answers' You are to choose the best answer to each question and mark it
on your answer sheet.

81. How long willthe tour be? 87. Who is the talk directed to?
(A) 15 minutes. (A) Customer service representatives.
(B) 30 minutes. (B) Potential franchise owners.
(C) t hour. (C) Shopping-center designers.
(D) 3 hours. (D) Bank officers.
82, What wittthe 3:00 tatk be about? 88. What kind of business is Milton,s?
(A) Photography. (A) A food retaiter.
(B) Sculpture. (B) An employment service.
(C) Modem art. (C) A recreationat facility.
(D) An cdtecting. (D) A travel agency.
83. Who is speaking? 89. What is Mr. Sandoval,s position with the
(A) A hotetcterk. firm?
(B) A chef. (A) Sates manager.
(C) A waiter. (B) Head of research and development.
(D) Afarmer. (C) Personnel manager.
(D) Director of franchising.
84. When is the speaker talking?
(A) Early moming. 9O. What is Ms. Suzuki,s profession?
(B) Late moming. (A) Photographer.
(C) Mid-aftemoon. (B) Magazine editor.
(D) Evening. (C) Advertising director.
(D) Newspaper pubtisher.
85. Where would this announcement most
likely be heard? 91. Where was Ms. Suzuki's most recent
(A) On a ship. assignment?
(B) At a taxi stand. (A) Australia.
(C) On a train. (B) Japan.
(D) At an airport. (C) Brazil.
(D) The United States.
86. What must passengers have?
(A) A seat assignment.
(B) A credit card.
(c) A local map.
(D) A dinner reservation.

215
92. What is the purPose of the event? 97. What will happen after tonight's film?
(A) To celebrate a new merger. (A) The theater will be closed for
(B) To honor workers. renovations.
(O) To plan next Year's strategies. (B) A short documentary film will be
(D) To announce Profits. shown.
(C) A prize will be awarded.
93. How can you get tickets to the banquet? (D) The filmmakers will be interviewed.
(A) Go to the hotel.
(B) Callthe president.
98. Who is speaking?
(c) Contact the board of directors. (A) A political candidate.
(D) Telephone the personnel otfice. (B) A weather forecaster.
(C) A radio-show host.
94. What is the theme of the series? (D) A newspaPer rePorter.
(A) Geology. 99, What is Ms. Valmont's iob?
(B) World history.
(C) Travel. (A) Computer programmer.
(D) Filmmaking. (B) Government official.
(C) Journalist.
95. How many films will be shown this week? (D) Publisher.
(A) Two. lOO. What will be heard next?
(B) Five.
(C) Seven. (A) Last week's election results.
(D) Nine. (B) A political commentary.
(C) A candidate's sPeech.
96. How long is tonighfs film? (D) Local news stories.
(A) A half hour.
(B) One hour.
(C) An hour and a half.
(D) Two hours.

This is the end of the Listening Comprehension portion of the test. Turn to Part V in your
test book.

I sror the recording.

216
YOU WILL HAVE ONE HOUR AND FIFTEEN MINUTES TO COMPLETE
PARTS V, VI, AND VII OF THE TEST.

READING
n this section of the test, you. will have a chance to show how well you
understand written English. There are
:hree parts to this section, with special directions for each part.

,ART V
)irections: Qirestions 101-140 are incomplete sentences. Fourwords or phrases, marked (A, (B), (C), (D),
tre given beneath each sentence. You are to choose the one word or phrase that
best completes the sentence.
[hen, on your answer sheet, find the number of the question and markyour answer.

You will read:

Sample Answer
Because the equipment is very delicate,
@@(D(E
it must be handled with -----.

(A) caring
(B) careful
(C) care
(D) carefully
'he sentence
should read, 'Because the equipment is very delicate, it must be handled with care.,,Therefore,
ou should choose answer (C).

low, begin work on the questions.

lOl. Answering telephone calls is the --.-..- of lO3. The president of the corporation has
an operator. ----
arrived in Copenhagen and will meet with
(A) responsibte the Minister of Trade on Monday moming.
(B) responsibly (A) still
(C) responsive (B) yet
(D) responsibitity (C) already
(D) soon
7O2. A free watch will be provided with every
purchase of 920.00 or more for a lod..
period of time.
--..- Because we value your business, we have
---- for card members like you to receive
(A) limit one thousand dollars of complimentary tife
(B) limits insurance.
(C) limited (A) anange
(D) limiting (B) ananged
(C) arranges
(D) arranging

2t7
lO5. Employees are ---..- that due to the new I I t. !t has been predicted that an ------- weak
govemment regulations, there is to be no dollar will stimulate tourism in the United
smoking in the factory. States.
(A) reminded (A) increased
(B) respected (B) increasingly
(C) remembered (C) increases
(D) reacted (D) increase

106. Ms. Galera gave a long ---- in honor of 112. The firm is not liable for damage resulting
, the retiring vice-president; from circumstances ---- its control.
(A) speak (A) beyond
(B) speaker (B) above
(C) speaking (C) inside
(D) speech (D) around

lO7. Any person who is ---- in volunteering his 113. Because of ------ weather conditions,
or her time for the campaign should send California has an advantage in the
this office a letter of intent. production of fruits and vegetables.
(A) interest (A) favorite
(B) interested (B) favor
(C) interesting (C) favorable
(D) interestingly (D) favorably

lO8. Mr. Gonzales was very concerned ---- ll4. On international shipments, all duties and
the upcoming board of directors meeting. taxes are paid by the ----.
(A) to (A) recipient
(B) about (B) receiving
(C) at (C) receipt
(D) upon (D) receptive

lO9. The customers *"r" told that no --...- I15. Although the textbook gives a definitive
could be made on weekend nights because answer, wise managers will look for ----
the restaurant was too busy. own creative solutions.
(A) delays (A) them
(B) cuisines (B) their
(C) reservations (C) theirs
(D) violations (D) they

ttO. The sales representative's presentation I16. lnitial :*-- regarding the merger of the
was difficult to understand ------- he spoke companies took place yesterday at the
very quickly. Plaza Conference Center.
(A) because (A) negotiations
(B) although (B) dedications
(C) so that (C) propositions
(D) than (D) announcements

218
ll7. 'Please ------- photocopies of a[ retevant
l2Fl. This fiscal year, the engineering team haS -
documents to this office ten days prior to
worked well together on all phases of
your performance review date. project ---.-.
(A) emerge (A) development
(B) substantiate (B) developed
(C) adapt (C) develops
(D) submit (D) devetoper
I18. The auditods results for the five-year lA.
period under study were
-___ the
Mr. Dupont had no ---- how long it would
accountant's.
(A) knowtedge
(A) same (B) thought
(B) same as (C) idea
(C) the same (D) wiltingness
(D) the same as
125. Small-company stocks usualty benefit
-----
!19. ------ has the marketing environment been
the so-called January effect that causes the
more complex and subject to change. price of these stocks to rise between
(A) Totafly November and January.
(B) Negativety (A) untess
(C) Decidedty (B) from
(D) Rarety (G) to
(D) since
20. All fult-time straff are eligibte to participate in
the revised health plan, which becomes lzG,. lt has been suggested that employees
. effective the first -:-- the month.
---- to work in their current positions until
(A) of the quarterly review is finished.
(B) to (A) continuity
(C) from (B) continue
(D) for (C) continuing
(D) continuous
27. Contracts must be read --.... before they
are signed. 127, lt is admirabte that Ms. Jin wishes to
(A) thoroughness handle all transactions by ----, but it
(B) more thorough might be better if several people shared
(C) thorough the responsibility.
(D) thoroughly (A) she
(B) hersetf
22. Passengers should allow for
----. travel (C) her
time to the airport in rush hour traffic. (D) hers
(A) addition
1By aooitive 128. This new highway construction project will
(C) additionatly help the company ----.
(D) additionat (A) diversify
, (B) clarify
(C) intensify
(D) modify

219
lZE. Ms. Patel has handed in an ----.- business 135. The first yea/s sales of the new calculator:
plan to the director. were so ------- that the firm decided to
withdraw it from the market.
(A) anxious
(B) evident (A) discouragement
(C) eager (B) discourage
(D) outstanding (C) discouraging
(D) discouraged
l3O. Recent changes in heating oil costs have
affected ----
production of furniture. 136. From an investor's viewpoint, getting ----
advice is the key to making sound
(A) local
investment decisions.
(B) locality
(C) locally (A) unjudged
(D) location (B) unbiased
(C) inanimate
l3l, That is the position for ---- Mr. Kaslov (D) impatient
has applied, but a final decision has not yet
been made. lg7. Staff membersi are reminded that
(A) which
professional ----is a daily requirement of
the company.
(B) whom
(c) that (A) attire
(D) what (B) ambivalence
(C) assembly
132, Any unsatisfactory item must be returned (D) approach
within 30 days and ----- by the original
receipt from this store. 138. Ms. Lee did ------- good work on that
project that she was quickly offered a
(A) altered promotion.
(B) adiusted
(G) accepted (A) too
(D) accompanied (B) such
(C) so
133. A list of telephone ----.. that will be out of (D) much
service while the new communications
system is installed is available from the 139. We have approached the proposal with a
main office. good deal of ------ since some of the ideas
put forward are very unconventional.
(A) extensions
(B) extending (A) cautioned
(C) extended (B) caution
(D) extends (C) cautious
(D) cautiously
134. Ptease ---.. your flight number at least 24
hours in advance. l4O. ------ higher ticket prices this year,
attendance at area theaters remains above
(A) confirm
average.
(B) concur
(C) conduct (A) Even though
(D) concord (B) Nevertheless
(C) ln spite of
(D) Consequently

220
DART VI
)irections: ln Questions 141-160, each sentence has four words or phrases underlined. The four underlined
larts of the sentence are marked (A), (B), (C), (D). You are to identify the one underlined word or phrase that
ihould be conected or rewritten. Then, on your answer sheet, find the number of the question and mark your
lnswer.

Example: Sample Answer

(D@@@
All employee are required to wear their
AB
identification badges while at work.

-he
underlined word "employee" is not correct in this sentence. This sentence should read, "All employeesrare
-
equired to wear their identification badges while at work.'Therefore, you should choose answer
141.
,low begin work on the questions.

141, The Pinebrook lnn has a courtesy bus 145. We recommend that you follow the
A
which runs every thirty minutes both formatted shown in this sample when
BC AB
to from the downtown area, prepari!'rg announcements to be displayed
D CD
on the bulletin board.
142, We appreciate it your interest in our
AB
company and look forward to hearing from 146. Bennett lnternational has decided to
CD A
you soon. expand its borrowing to make up with a
BC
decline in investment returns.
143. ln the event for any changes need D
A
to be made in the document, please call 147. Ms. Rivera is going to write to manager to
BC AB
our office immediately complain about the poor service she
D c
received during her stay at the hotel.
144. Each banking transaction were handled D
AB
quickly and efficiently by wetttrained 148. One proposal suggests relocating the
CD AB
tellers. central offices at the suburbs to obtain
C
needed space.
D

22'
149, Consumers are usually willing to buy more 156. Without we receive a definite commitment
of an item as its price falls because of tfey ov f," end of the month, we will be forced
B
want to save money.
--- c- Ti
to reconsider our originat proposal.
D CD
{5O. Substantial penalties will beqharging 157. The governo/s panel of experts
whenever a customer withOrlws funds from reported that supervisors should continue
BCA
this account prigr to the maturity date. to review safety standard on a regular
DCD
basis.
l5l. We have taken special caring to see that
AB
the merchandise has leen packed 158. For each workshop, you must register and
CAB
according to your instructions. pay prior to the date on which the
DC
conference begin.
152. the
For a tist of books available through D
.AB
system, consultation the computer 159. Francesca Rosati is perfect candidate
lbraV CA
terminal near the reference desk. for the position because of her experience
D BC
in administration,
153. Mr. Webber was taken surprise when he D
A
was_told the building he was working on 160. Travel club application forms can find
BCA__E-
had a severe structqlal flaw.
in front of the main desk in the hotel lobby.
DCD
154. At our @mpany meeting the marketing
A
anaffi reported that we have too much
BC
sales representatives in Europe these
D
days.

155. All passerlgers must present their boarding

A
passes to the designate agent at the
BCD
airport gate.

222
ART VII
rections: Questions 161-200 are based on a selection of reading materials, such as notices, fetters, forms,
)wspaper and magazine articles, and advertisements. You are to choose the one best answer (A), (B), (C), or (D)
each question. Then, on your answer sheet, find the number of the question and mark your answer. Answer all
testions following each reading selection on the basis of what is stated or implied in that selection.

>ad the following example.

The Museum of Technology is a "hands-on" museum, designed for people

to experience science at work. Visitors are encouraged to use, test, and handle
the objects on display. Special demonstrations are scheduled for the first and
second Wednesdays of each month at 13:30. Open Tuesday-Friday 12:0G-16:30,
Saturday 10:0f17:30, and Sunday 11:0f16:30.

When during the month can visitors see

special demonstrations? Sample Answer
@(D@@
(A) Everyweekend
(B) The first two Wednesdays
(C) One afternoon a week
(D) EveryotherWednesday

e reading selection says that the demonstrations are scheduled for the first and second Wednesdays of the month.
erefore, you should choose answer (B).

rw begin work on the questions.

28
Questions 161-162 refer to the following advertisement.

ESTATE AUCTION
.sr'
An ouction for the estote of Mortino Jovonovic hos
been set for Soturdoy, July 19, of l2:00 noon. (Preview
storts ot 10:00 o.m.)
Locotion: The Jovonovic residence ot 433 Wolnuf Drive
Some of the items to be ouctioned:
* 1997 Sports Cor
* Home Queen Applionces
* Orientol Corpets
* Stomp Collection
* Hond-Corved Wooden Boxes, Dolls,'ond Utensils
. Chino Teocups from Coloniol Americo
* Antique Furnishings

Porking three blocks south, in the Municipol Building lot,

of '119 Wolnut Drive
Questions? Pleose coll Estote Plonners Associotes,
546-7000, The Jovonovics request thot you do not
phone their home,

161. What event is being advertised? 762. Where will the event be held?
(A) A party for the Jovanovic family (A) At the Municipal Buitding
(B) A fund-raising event at the Municipal (B) At 433 Walnut Drive
Building (C) At the Estate Planners Associates'
(C) A sale of the possessions of Martina office
Jovanovic (D) ln the city parking lot

224
Questions 163-165 refer to the followjng form.

FOOD ESTABLISHMENTS CLOSED FOR HEALTH.CODE VIOLATIONS

Name of Business Date Closed Reasons Cited for Closing
Mandy's 1tl6 lnadequate ventilation
910 12th St. lmproper food storage
Valley Restaurant 1t16 Plumbing fixtures in poor repair
815 23rd Ave. No certified food supervisor
Market Grill 1tl6 No certified food supervisor
770 Golden Rd. lmproper food temperature
Peppo Mart 1t17 Operating without a health department permit
(food sales section only) Inadequate refrigeration
104 Main St.
Lawville's No hot water
872 N. Jackson St. Unclean food contact surfaces

163. Why are these establishments closed? 165. What should the Valley Restaurant do?
(A) They are in viotation of the buitding (A) Check its sinks and pipes
code. (B) Otfer take-out service
(B) They have been cited for unsanitary (C) Change its menu
conditions. (D) Renew its permit
(C) They are undergoing renovations.
(D) They are open for only part of the
year.

164. Which business will remain partially open?

(A) Peppo Mart
(B) Valley Restaurant
(C) Mandy's
(D) Lawville's

225
Questions 166-168 refer to the following memorandum.

MEMORANDUM

TO: All Office Employees

FROM: Ruth Crawford ?C

RE: New Phone System
DATE: May 22

As you know, we badly need to modernize our cofllmunications

system. I have enclosed with this memo some descriptions of phone
systems sent by.sales representatives. Please read the materials
carefully and send your recommendations to me.

The system should be able to handle at least one hold line and
eight extension lines. My opinion is that a built-in answering machine
is necessary. Conference calls and speed-dialing features are now
standard in many systems and could prove useful.

At the present time our office uses twelve phones, and although we
do not have a fixed limit for the unit price, it should be mid-range.
Recommendations should be in my office by the end of the week so an
order can be placed through Supplies and Equipment by the first of the
month.

Enclosures

166. What does the memo discuss? 168. What is a criterion for selecting equipment?
(A) Holding a conference on (A) Use of standard colors
telecommunications (B) One hold line and at least eight
(B) Repairing old telephone units extension lines
(C) Communicating by telephone tess (C) Separate answering machine
frequently (D) Low price per unit
(D) Choosing a new telephone system

167. What should people do after reading the

memo?

. (A) Organize a conference to discuss the

matter
(B) Order new phones right away
(C) Notify Ruth Cravuford of a preference
(D) Contact Supplies and Equipment as
soon as possible

2fr
Questions 16$171 refer to the following news article.

This week Merrymaker Cruise Lines has filed

a $700 million lawsuit against Wambaugh
Marine Industries, a shipyard that filed for
bankruptcy last November before completing
a three-ship contract for Merrymaker. The suit
contends that Merymaker suffered $4OO
million in additional construction costs and
lost passenger bookings and also seeks $300
million in punitive damages. In 1.987,
Merrymaker signed the $5OO million contract
with Wambaugh for thtee z,60Gpassenger
ships, but the bankruptcy halted all work at
the shipyard. The suit also contends that the
yard misrepresented its financial condition in
order to get the Merrymaker contract.

169. What had Wambaugh agreed to do? l7l, Why did work stop at the shipyard?
(A) Provide 2,600 passengers (A) Costs of materials were too high.
(B) Build three ships (B) Passenger bookings had decreased.
(C) File suit against Merrymaker (C) The shipyard filed for bankruptcy.
(D) Revise the Merrymaker contract (D) The ships were completed.

l7O. What was the value of the Wambaugh-

Merrymaker agreement?
(A) $300 million
(B) $400 million
(c) $600 million
(D) $700 million

227
Questions 172-173 refer to the following notice.

lf you need to cancel or change your reservation for this tour, we

will refund your deposit, in full, up to thirty days prior to
departure. lf you need to cancel your reservation after thirty
days, no refund is possible, but you may sell your place or send
a friend in your place. All group reservations are subject to a
90-day canceltation poticy.

172. What percentage of the deposit will be 173. What is suggested as an alternative to
refunded with a 30-day cancellation notice? cancellationi
(A) o
ii}
(D)
3i
100
(A) Joining a group tour

[B] f,x,[',#u.'lxE'i"i,ff'o
(D) Sending in a reiund request

2fr
Questions 17F176 refer to the following notice.

HYE
ItAmnERy

We would like to welcome you to the XyZ Mochinery Compony,s

lnternotionolSymposium. As you ore owore, XyZ employees from
over twenty countries ore in ottendonce of this yeor's conference. lf
you would like to meet your counterports from other countrles on
o more personol level; be sure to sign up of the registrotion desk
for speciol dinners, lunches, or breoKost meetings thot ore
described below. Whether you ore in personnel, Soles,
Monogement. or Reseorch, you'll be oble to discuss topics of
common interest with colleogues of diverse bockgrounds, Find
out whot your lndion, Joponese, or Moroccon counterport con
suggest for your deportment's current problems, Help your French,
Colombion, or Russion colleogue with o problem thot you,ve
tockled before. Toke odvontoge of this rore opporlunity to
colloborote with your internotionol portners. All meetings will be
held in Lounge B.

TIME TOPIC
Mondoy BreoKost Legol lmplicotions of Estoblishing
!tfit 7:00-9:00 Bronch Offices in Asio
,,

".i Tuesdoy Lunch Technologies in the Former Soviet

l2:00-.l4:00 Republics
Wednesdoy Dinner lnternotionol Personnel lssues
ttt 'il
l9:00-2.l:00
litii
Thursdoy Breokfost New Morkets in Western Europe
7:00-9:00

174. Who is the conference aimed at? 176. Which session would most likely dealwith
(A) lnternational politicians human resources?
(B) People learning foreign languages (A) Monday breakfast
(C) lnternational chefs (B) Tuesday lunch
(D) Employees of a machinery company (C) Wednesday dinner
(D) Thursday breakfast
175. What is the purpose of the notice?
(A) To give a list of participants
(B) To indicate room changes
(C) To announce special events
(D) Tb cancel several sessions

4p
Questions 177-180 refer to the following instructions.

softwind,s technical support staff provides free telephone assistance

to registered Softwind users. ln order to receive this free assistance,
you must first register your product with softwind. To do this, fill in the
Lnclosed registration oard, including the name of the retail outlet
where you purchased this product' Softwind will then send you a
personal identification number (PlN), which must be supplied to
support staff whenever you request assistance. Registering your product will also
ena'ble us to send you timely information on updates and future releases' Before
calling
technical support, ptease try to find the answer to your question in the handbook that
accompanies'this product. in particular, we recommend that you check the section on
frequently asked questions that begins on page 286.

177. Who were these instructions written for? 179. How can you receive a PIN?

(A) Technicat support statf (A) By requesting one from support staff
iei Soft*ind engineers (B) By telephoning technical support
iCi netaif satesiersonnet (C) By mailing in the registration card
ioi sottn ind customers (D) By signing up for one at a retail outlet

l7g. What information is necessary in order to l8O. What should you do first if you have a
register this product? problem with the product?

(A) The name of the store that sold the (A) Read the manual
product (B) Change Your PIN
(B) The use/s personal identification (C) Telephone technical support
number (D) Request updated instructions
(C) The dates of future releases
(D) The use/s forwarding address

230
Questions 181-184 refer to the following letter.

3949 Marina Way West

Alta Vista, CA 92458

Mr. George Mackie May I I

IFS Freight Forwarding
8471 S. Eastem Avenue
Chicago, lL 60641

Dear Mr. Mackie:

We have just received a complaint about a mishandled delivery from one of our trusted
customers, Mr. C. Benson of Butterfly Beauty Care in Dubuque, Iowa.
Apparently, a member of your staff delivered two cartons of goods to the Butterfly Beauty
Care facility despite the fact that the items they contained had been damaged in transit.
Enclosed, you will find a copy of the transmittal form signed by Mr. Benson, on which he
clearly indicated that he noticed the damage while your driver was still on the premises.
Mr. Benson reports that the driver refused to take the goods back, contrary to your
company's stated policy. Furthermore, the driver indicated that our packing was
responsible for the breakage. We can assure you that these boxes were packed with the
usual care, and left our warehouse in perfect condition. We can only conclude that they
were damaged during shipment.
We expect you to pick up the boxes immediately at absolutely no cost to Mr. Benson or
Smooth Skin. We are far from satisfied with the actions of your employee, and in view of
the fact that this is the third complaint we have received in six months, any further
incidents of this nature will force us to reconsider the renewal of our contract with your
firm.
Sincerely,

400 F"a,
f-ur"**A. \/ v
Peggy S. RoE
Enclosure Shipping Manager

181. What was sent to Mr. Mackie with this letter? 183. Ms. Rolf refers to the IFS policy about
(A) A check (A) shipping charges.
(B) Two cartons (B) returns.
(C) A new contract (C) weight limits.
(D) A shipping document (D) travel expenses.

182. According to the letter, what did the ,84. How does Ms. Rolf want the firm to
delivery driver say? respond to her letter?
(A) Smooth Skin was responsible for the (A) By contacting her directly
damage. (B) By renewing the contract
(B) Butterfly Beauty should file a (C) By retrieving the goods
complaint. (D) By paying for the damage
(C) The shipment was damaged in transit.
(D) IFS should refund the customeds money.

231
Questions 185-186 refer to the following notice.

FUELADJUSTMENT NOTICE
With the approval of the Price Control
Commission, Velcorp Power announces
that the fuel adiustment will be decreased
lo 1.8747 cents per kilowatt hour sold,
effective with meter readings taken on or
after November 1, and until further notice.

185. Who issued this notice? 186. What will happen on November 1?
(A) A law office (A) The commission will have its monthly
(e) n gasoline station meeting'
iCl fnl price Controt Cornmission (B) Fuel will be sold by cubic meter.
(Oi nn electric company (C) Prices will change.
(D) Meters will be read more often.

B2
Questions 187-188 refer to the following news article.

LONDON-One of the Mitchell Motor

Cornpany's main British ptants
remained closed today by an unofficial
strike, even though the company,s
assembly-line workers have accbpted a
pay increase. About 550 maintenance
technicians are on strike at the High-
to-wer factory in northem England. In
response, Mitchell has laid off 8,000
assembly-line workers ttrere.

Mitchell's 32,OOO assembly-line workers

voted to accept a 6.2 percent pay
increase this week. But the technicians
argued that they were losing ground
against unskilled workers and
threatened to spread their strike to
other plants. The strike has forced
Framm to halt production of vans at its
facility in southern England.

187. What have the assembly-line workers 188. What has been the result of the
agreed to do? technicians' strike?
(A) Go on strike (A) Assembly,line workers have been laid
(B) Support the technicians, demands otf.
(C) Accept a pay increase (B) 8,000 technicians have been fired.
(D) Move to another plant (C) Van models have been redesigned.
(D) Their salaries have increased.

83
Questions 189-190 refer to the following instructions'

ffi HOW TO TNVEST MORE

S** AT
- SMITH MUTUAL FUNDS
By Mail
ro aod to your account, send a check or money order payable to smith
Funds along with the additional investment form that is attached to this
statement. Please see minimum investment requirements for each fund
in the appropriate ProsPectus'
By Electronic Transter
After an account has been established, you may purchase additional
shares by electronic transfer. Please call Smith Funds for instructions.
By Exchange
You can open a new account by exchanging from one smith Funds
account to an identically registered account. Please verify the investment
guidelines for each Fund in the appropriate prospectus. The Fund may
irodify, suspend, or terminate the exchange privilege at its discretion'

lg9. What should clients do to invest by l9O. What can the Fund change at any time?
electronic transfer? (A) The investment guidelines
(A) Mail a written request (B) The account registration.number
iei febpnone for information (C) The minimum investment
iC) SenO in another form (D) The exchange privilege
(D) Terminate their exchange privilege

234
 Questions 191-193 refer to the foltowing letter.

4_13_14 Shinohara Kiramachi

Chuo_ku, Osaka 541, Japan
March 22

Mr. S. Kayasit, president

Golden Crown Resorts
31166 Raya Road
Patong Beach
Phuket 83150
Thailand

Dear Mr. Kayasit:

^_
ft-rt you very much for offering me the position of properties Agent for your
office in Phuket. I appreciate your discussing the details of the position
with me and
giving me time to consider your offer. I also enjoyed
meeting IrIr. V* v[et, the
current Properties Agent in phuket.

You have a fine organization and there are many aspects

of the position which
are very appealing to me. However, I believe it is in our mutual besiinterest that I
decline your kind offer. I have decided to accept a position
as the Sales Director for
company located in Kyoto. This has b""r-" difficurt decision
-" :pull"., for me, but I
believe it is the appropriate one for my c.reer and family
at this time.

I want to thank you for the consideration and courtesy

-
pleasure meeting you and Mr. puapondh, the
shown to me. It was a
Head of Opirations.

Sincerely,

$y,-,t"\h""Atu
Rltrsuke Hayashida

l9l. Why was this letter written? 193. Who does NOT work for Golden Crown
(A) 1o accept a new position Resorts?
(B) To turn down a job offer (A) Mr. Van Vtiet
(C) To discuss employment opportunities (B) Mr. Kayasit
(D) To request further information from the (C) Mr. Hayashida
personnel office (D) Mr. Puapondh
192. Who offered the opportunity for
employment?
(A) The Company president
(B) The Head of Operations
(C) The properties Agent
(D) The Sates Director

235
 notice'
Questions 194-195 refer to the following

All comPuter disks must be scanned

immediately upon entry to this building'
Standard Chemical ComPanY PolicY
pioniUit" the possession of any personal
ii"f" on site. Disks authorized forbybusiness
a pass'
must be declared, accompanied
the
and scanned for viruses' When entering
in
facility, failure to declare disks will result
confiscation. The term "disk" refers to
any
computer-data medium'

195. What will happen if a disk is not declared?

194. Where would this notice most likely be
seen? (A) lt will be erased'
(a) n witr be scratched'
(A) ln a health clinic (c) tt witt be duPlicated'
(ei nt a computer terminal (D) lt will be taken awaY'
Chemical
iCi et the entrance of Standard
ioi tn the comPanY cafeteria

2116
Questions 196-197 refer ts the following newspaper articte.

New Terminal
For Digili
DIGILI-Chaldea's Ministry of
Planning and Investment has
proposed building a new
terminal at Digili International
Airport. The Economic Times
said the project would cost
between US $180 million and
$195 million, more than half of
which would come from
overseas. The plan calls for
building a terminal that can
process at least eight million
passengers a year.
The minisffy's proposal also
calls for enlargement of the
existing terminal to handle five
million passengers a yeu. Late
last year, the Aviation Science
Institute unveiled an ambitious
plan to renovate the country's
four existing airports and build
as many as six new airports.

96. Where is most of the funding for the pQect 197. What is NOT inctuded in the proposat?
coming from?
(A) lnvesting at least US $180 miilion
(A) The Economic Times (B) lncreasing the size of an existing
(B) The Chaldean Ministry of ptanning and building
lnvestment (C) Constructing more than five new
(C) lnternational investors airports
(D) The DigiliAirport Authority (D) Demolishing the otd terminat at Digiti

87
Questions 198-200 refer to the following letter.

Suarez Drilling Corporation

l2l7 lsabella Avenue, Buenos Aires, Argentina

Ms. Ursula Kahanian

Dienst and Klein Auditors
1001 \trellington Avenue
Toronto, Ontario
Carrada

Dear Ms. Kahanian:

We will be pleased to welcome you to our headquarters for the year-end
auditing procedures.
Paula Jenkins tells us that you will arriye in Buenos Aires on flight BA 2O9 on
Monday, Iafliary 30, at 10:1O a.m. I have instructed my assistant, Cafinen Sierra,
to drive you directly to our main office and make sure that all the affangements
for your stay are satisfactory. We will put a computer teflniflal at your disposal in
a private ofBce. Should you have any special requirements, I would appreciate it
if you would phone or fax us to let us know before your arrival.
We have booked a foom at the Santa Catdina Hotel in the center of town,
which sefves breakfast and dinner. Altematively, we can recommend many fine
restaufants in the center of town. We have arranged for you to have prepaid
lunches at our staff cafeteria. Ms. Sierra will take care of the transport
affarrgements for your return to the airport on Friday the third.

I look forward to meeting you next month.

Sincerely,

( 1/,.r rO.*
\-' -;+
\-4 \7-.',
Rafael Ortiz / /
Financial DtectolJ

198. Why is Ms. Kahanian going to BuenosAires? 2OO. Where will Ms. Kahanian probably have
(A) To visit a drilling site her midday meals?
(B) To upgrade a computer system (A) At the Suarez Drilling headquarters
(C) To conduct an audit (B) At the Santa Catalina Hotel
(D) To review various restaurants (C) ln one of the town's restaurants
(D) At a local cotfee shop
199. Why might it be necessary for Ms. Kahanian
to contact Mr. Ortiz prior to her arrival?
(A) To arange to use a computer
(B) To tell him her flight number
(C) To rieserve hotel accommodations
(D) To find out if she will have access to a
copy machine

Stop! This is the end of the test. lf you finish before one hour and fifteen minutes have passed,
you may go back to Parts V, Vl, and Vll and check your work.

238
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