Effect of Revenue Management On Financial Sustainability of Smes in Rwanda
Effect of Revenue Management On Financial Sustainability of Smes in Rwanda
Effect of Revenue Management On Financial Sustainability of Smes in Rwanda
ISSN No:-2456-2165
1
Marie Rose Mukanyandwi; 2Dr. Claude Rusibana (PhD)
Masters of Business Administration in Accounting and Finance - (MBA AF), at University of Kigali, Rwanda
Abstract:- This study entitled “Effect of revenue and therefore improve their financial sustainability. The
management on financial sustainability of SMEs in study also recommends that the Rwanda Revenue
Rwanda, a case study of SMEs in MUHANGA district. Authority should help SMEs to plan their tax liabilities as
The study was guided by the following specific objectives: this helps to encourage more firms to pay taxes rather
to examine the effect of cash flow forecasting on financial than evade or avoid taxes.
sustainability of SMEs in MUHANGA District, to
determine the effect of liquidity management on financial I. INTRODUCTION
sustainability of SMEs in MUHANGA District, and to
determine effects of revenue control on financial According to Effen and Johnson (2011), revenue
sustainability of SMEs in MUHANGA District. Among management is a must for all businesses worldwide and
32,880 SMEs, the study sampled 100 SMEs as sample cannot be chosen. Small and medium-sized businesses, or
size. The primary data was collected through structured SMEs, are vital to the overall functioning of an economy.
questionnaires, whereas secondary data through reading They play a crucial role in creating jobs and boosting the
and analysis of relevant books, report and journals. The economy, which provides opportunities for businesses to
data collected was edited, coded and fed into SPSS make a significant impact on the public and generate profits.
software version 23 for analysis. Regression analysis was SMEs also act as a catalyst for economic growth and
done to investigate the relationship between the variables development.
under study. The study found out that revenue
management has a contribution on financial Income is a fundamental requirement for every commer
sustainability of SMEs as it can be seen on this regression cial corporation to remain in operation as it allows businesses
equation: Sustainability of SMEs is measured by-3.725- to concentrate on creating items and services that can be trad
0.031Cash Flow Forecasting control+0.017Liquidity ed, grow, and endure in a cutthroat market.
Management-0.008Revenue Control +0.371 Profitability
+0.320 Liquidity Ratio +0.374 Debt Management Ratio. Since revenue is said to be the lifeblood of every
business, revenue management is crucial in any organization.
The findings revealed that the level of sustainability The main objective of revenue management is to generate
of SMEs in Muhanga district in relation to revenue high-quality income for each activity carried out by a
management was very high mean (4.24). The findings commercial firm.
indicated that cash flow forecasting control and liquidity
management is moderate negatively correlated with r= - Accordingly, having too little income is also opulent if
0.05, The cash flow forecasting control and sales growth, businesses are overlooking declines in revenue or possible
liquidity management and revenue control are positively results owing to lost profits, or they are covertly forfeiting
correlated with r=0.02. These findings further indicate their business by not replenishing their inventory since they
that sales growth contributes most towards financial are short on funds (Raheman & Nasr, 2007).
sustainability of SMEs.
For corporate enterprise administrators, the most
The researcher brought out the summary based on important task is revenue management procedures.
the findings by demonstrating the effect of revenue
management on financial sustainability of SMEs. The When a company fails to make the required payments
research findings revealed that Profitability, Liquidity on time, it becomes bankrupt. This is the primary cause of
Ratio and Debt Management Ratio are positively financial failure in small businesses.
associated with financial sustainability of SMEs in
Muhanga district while Cash Flow Forecasting control The prospect of such a recommendation ought to
and Revenue Control are negatively correlated financial motivate companies to manage their finances wisely and
sustainability of SMEs . Based on the results, findings and promptly. Appropriate revenue management is expected to
conclusions on the study, the study recommends that the foster the growth of advantageous and manageability of The
need for SMEs to institute more robust revenue planning development of small groups and the offsetting and
practices that will help reduce their effective tax liabilities settlement of dues depend on sound and practical revenue
The demographic characteristics of the respondents The implication is that the age between 31 and 40 is the
according to gender, the research findings showed that the most active working time. It is also evident that during this
majority of study participants were males 64.0% who owned period many people are ready to take risk of venturing on
SMEs in MUHANGA district while 36.0% of respondents different projects for the purpose of generating profits.
were found to be females. These results imply that males
were dominant and involved in SMEs due to the fact that According to the working experience in table 1, the
most households in MUHANGA district are male headed and study findings revealed that out of 100 study participants; the
the males are economically secured compared to women in majority has between 5 and 8 years of working as the
Rwandan situation and other reason is due to women in entrepreneurs by 49.0%, less than 5 years by 36.0% and those
Rwandan still hesitated to take risk in engaging in SMEs by who have working experience of above 8 yeara by 15.0% in
using loan from financial institutions. The same has been doing business in MUHANGA district. This was in
found by other researchers like Goldmark et al. (1998) who agreement with the findings by Braxton (2008) who asserts
conducted his research in Indonesia and found 60% of that respondents with a high membership experience assist in
owners of SMEs were males. providing reliable data on the sought problem since they have
technical experience on the problem being studied.
The table above shows that the majority of the
respondents had secondary level with 58.0%, followed by B. Analysis of the Research Findings
30.0% of respondents who had university level, 12.0% of
respondents had primary level of education. The information The Effect of Cash flow Forecasting Control on Financial
about educational level indicates that owners of SMEs in Sustainability for SMEs in Muhanga District.
MUHANGA district have sufficient knowledge to lead and The study sought to assess the effects of cash flow
influence their employees in direction of goals of their SMEs forecasting control on financial sustainability for SMEs in
for sustainable development. These results suggest that most MUHANGA district. The respondents were asked to indicate
of the entrepreneurs consulted by the researcher were found to what extent to which owners of SMEs has adopted revenue
to have secondary level of education. These findings revealed planning strategies in order to improve the success of their
the situation in Rwanda where SMEs is viewed as a resort to business in MUHANGA district. The respondents were
those who have enough capital for starting business. required to rate the extent to which their SMEs used different
revenue planning strategies such as cash flow forecasting
According to the age group of respondents, the research control, liquidity management and revenue control. The
findings in Table 1 shows that the majority 41.0% of responses obtained were subjected to Descriptive statistics
respondents was aged between 31 and 40 years, 28.0% of such as percent, meanand standard deviation obtained.
respondents were aged between 20 and 30 years, 20.0% of
respondents were aged between 41 and 50 years and the
remaining 11.0% of respondents were aged above 50 years.
Note: N=100, SD=Strongly Disagree, D=Disagree, deviation of 0.929, this result indicated that there is enough
U=Uncertain, A=Agree SA=Strongly Agree, δ=Standard evidence that cash flow forecasting helps for identify
Deviation. financial gaps and planning.
According to the table 2, showing the cash flow On the other hand, the research findings revealed that
forecasting control, the majority of respondents reported that majority of respondents agreed by 54%, strongly agreed by
they agreed by 46%, strongly agreed by 37% and disagreed 23%, and disagreed by 19% that Cash flow help to show a
by 17% that cash inflows and outflows helps businesses potential firm accurate forecasting with mean score of 3.81
understand and plan for their cash need with mean score of and standard deviation of 1.002, this result indicated that
4.03 and standard deviation of 1.029. This implies that there there is not enough evidence that Cash flow help to show a
is enough evidence that Cash inflows and outflows helps potential firm accurate forecasting. The findings revealed
businesses understand and plan for their cash need by as we that majority of respondents agreed by 42%, strongly agreed
are looking at the same value of the overall mean and the by 38% and disagreed by 20% that Business should forecast
mean score for this item which is equal to 4.03 in table 2. and control their fixed and variable cost with mean score of
3.98 and standard deviation of 1.092, this result indicated that
Results in table 2, also revealed that many respondents there is not enough evidence that business should forecast
reported that they agreed by 44%, strongly agreed by 43% and control their fixed and variable cost, this is from the
and disagreed by 13% that account receivable is essential to comparison between the overall mean of 4.03 and mean score
maintain cash flow stability with mean score of 4.17 and for this statement of 3.98.
standard deviation of 0.965, this implies that there is enough
evidence that account receivable is essential to maintain cash The Effect of Liquidity Management on Financial
flow stability by comparing the overall mean (4.03) and the Sustainability for SMEs in Muhanga District
mean score for this item (4.17). The study sought to assess the effects of liquidity
management on financial sustainability for SMEs in
The research findings showed that majority of MUHANGA district. The following notes were used to
respondents agreed by 48%, strongly greed by 40% and identify the modalities of Responses: SD=Strongly Disagree,
disagreed by 12% that cash flow forecasting helps for D=Disagree, U=Uncertain, A=Agree SA=Strongly Agree.
identify financial gaps and planning with 4.16 and standard
According to the table 3, the showing the liquidity agreed by 38% and disagreed by 8% that Cash conversion
management of MSEs in Muhanga district, many respondents cycle helps to minimize the time it takes to convert inventory
responded that they agreed by 49%, strongly agreed by 36%, into sales, collect receivables and pay liabilities with a mean
and disagreed by 15% that Cash flow forecasting help to score of 4.38 and standard deviation of 0.850.
estimate future cash inflow and outflow to plan for any
potential shortfalls with mean score of 4.06 and standard Considering the overall mean and standard (Mean=4.24
deviation of (δ =0.983). The respondents reported that they and δ=0.943) with comparison of mean score and standard
agreed by 46%, strongly agreed by 40% and disagreed by deviation for each item in table 3, there are enough evidences
14% that Working capital management helps to managing to say that Cash reserves maintain cushion of cash reserve to
current assets and current liabilities such as inventory, and cover any unexpected issue and Cash conversion cycle helps
account payable with mean score of 4.12 and standard to minimize the time it takes to convert inventory into sales,
deviation of 0.977. collect receivables and pay liabilities.
The research findings showed that many respondents The Effect of Revenue Control on Financial Sustainability
reported that they strongly agreed by 53%, agreed by 30% for SMEs in Muhanga District
and disagreed by 17% that Cash flow hedging help to protect This section aims at examining the perceptions of
against potential losses caused by fluctuation in interest rate respondents on the effects of revenue control on financial
with mean score of 4.19 and standard deviation of 1.089. sustainability for SMEs in Muhanga district.
The study findings revealed that majority of The study participants were asked to indicate to what
respondents reported that they strongly agreed by 61%, extent to which owners of SMEs has perceived revenue
agreed by 30% and disagreed by 17% that Cash reserves control on financial sustainability for small and medium
maintain cushion of cash reserve to cover any unexpected enterprise in order to improve the success of their business in
with mean score of 4.47 and standard deviation of 0.822. MUHANGA district.
The respondents responded that they strongly agreed by 54%,
Note: N=100, SD=Strongly Disagree, D=Disagree, of respondents also reported that they strongly agreed by
U=Uncertain, A=Agree SA=Strongly Agree, δ=Standard 44%, agreed by 42% and disagreed by 14% that internal
Deviation control help helps to minimize the risk of revenue with mean
score of 4.16 and standard deviation of 0.992.
According to the table 4, showing the revenue control
for MSEs in Muhanga district, the majority of study From table 4, it can be seen that monitoring and
participants responded that they agreed by 46%, strongly analysis of revenue provide insight into revenue
agreed by 44% and disagreed by 10% that Sales and Billing performance, since many respondents reported that they
help insure accurate and timely revenue control on financial agreed by 50%, strongly agreed by 34% and disagreed by
sustainability for SMEs in Muhanga district with a mean 16% with this statement where the mean score and standard
score of 4.24 and standard deviation of 0.889. The majority deviation are 4.02 and 0.995 respectively. The results showed
Note: N=100, SD=Strongly Disagree, D=Disagree, According to the table 5, on the side of profitability, the
U=Uncertain, A=Agree SA=Strongly Agree, δ=Standard research findings revealed that majority of respondents
Deviation. reported that they agreed by 51.0%, strongly agreed by
27.0%, disagreed by 21.0% and only one percent were
remaining neutral that the net income went increasing year
The Pearson’s r for the correlation between the cash The Pearson’s r for the correlation between the
flow forecasting control and liquidity variables is -0.05. This liquidity management and profitability is 0.02. This means
means that there is a moderate negative correlation between that there is weak positive correlation between the two
the two variables and statistically significance since the Sig variables and statistically significance since the Sig (2-
(2-Tailed) value is equal to p-value (0 .05). The Pearson’s r Tailed) value is less than 0 .05. The Pearson’s r for the
for the correlation between the cash flow forecasting control correlation between the Liquidity Ratio and Debt
and Debt management Ratio variables is 0.02, this means that management Ratio is -0.03. This means that there is weak
there is weak positive correlation between the two variables negative correlation between the two variables and
and statistically significance since the Sig (2-Tailed) value is statistically significance since the Sig (2-Tailed) value is less
less than p-value (0 .05). than 0 .05.
The Pearson correlation r between liquidity Multiple Linear Regressions between Cash Flow
management and revenue control variables is 0.02. This Forecasting Control and Sustainability of SMEs in
means that there is weak positive correlation between the two Muhanga District.
variables and statistically significance since the Sig (2- The regression coefficients are analysed the
Tailed) value is less than 0.05. The Pearson’s r for the independent and dependent variables and identify both
correlation between the liquidity management and magnitude and the direction of impact. The analyses have
profitability is 0.02. This means that there is weak positive been done by case to case and determine the effect of cash
correlation between the two variables and statistically flow forecasting control on sustainability of SMEs in
significance since the Sig (2-Tailed) value is less than 0 .05. Muhanga district.
R-Squared is a commonly used statistics to evaluate the represented by the coefficient of determination (R 2). Other
model fit. Adjusted R-Square is called the coefficient of factors contribute 25.2% towards sustainability of SMEs.
determination and tells us how sustainability of SMEs was
affected by revenue management such as Revenue Control, Analysis of Variance
Liquidity Management, and Cash Flow Forecasting control. Analysis of variance is established to show if there is
The coefficient of determination is a number that indicates significance difference between the means of the variable
how well data fit a statistical model. It is a measure of how under study and also to examine the overall significance of
well observed outcomes are replicated by the model. From the model. Overall significance of the model is important in
the analysis, the six indicators of revenue planning strategies establishing whether the model is fit to giving true estimate
contribute 74.8% towards sustainability of SMEs as of the variables.
The ANOVA results are presented in table 3. As shown for social sciences (SPSS) to compute the measurements of
in the table, the P-value obtained is 0.000 which is less than the multiple regressions for the study. Model relationship
0.05. This implies that the model developed can be relied for with the revenue planning strategies of these variables can be
prediction. At 95% confidence level therefore, the arranged in a function or equation as follow:
relationship between revenue planning and sustainability of
SMEs is statistically significant. Y = β0+β1x1+β2x2+β3x3 + e
From the research findings, the following values were their p-values were below the acceptable threshold of 0.05
obtained: 0=-3.725, 1=-0.031, 2=0.017, 3=-0.008, while Cash Flow Forecasting control, Liquidity management
4=0.371, 5=0.320 and 6=0.374. The regression model can and Revenue Control were negatively associated with
therefore be expressed as follows: sustainability of SMEs in MUHANGA district and not
statistically significance since its P-value was above at 0.05
Y= -3.725 - 0.031X1 + 0.017X2-0.008X3 + 0.371X4 + 0.320X5 (5%) of level of significance.
+ 0.374X6.
From the research findings, positive effect was found on
Therefore, Sustainability of SMEs is measured by- three variables i.e. are Liquidity Management, Profitability,
3.725-0.031Cash Flow Forecasting control+0.017Liquidity Liquidity Ratio, Debt Management Ratio with regression
Management-0.008Revenue Control +0.371 Profitability coefficients of 0.017, 0.371, 0.320 and 0.374 respectively
+0.320 Liquidity Ratio +0.374 Debt Management Ratio. while Cash Flow Forecasting control and Revenue Control
are negatively with regression coefficient of-0.031Cash and
At 5% level of significance three variables which are -0.008.
Profitability, Liquidity Ratio and Debt Management Ratio
were find to be positive and statistically significance since
The Effect of Cash Flow Forecasting Control on The study also recommends that the Rwanda Revenue
Financial Sustainability of SMEs in Muhanga District. Authority should help SMEs to plan their tax liabilities as
First, the study looked at how cash flow forecasting this helps to encourage more firms to pay taxes rather than
control affected the financial sustainability of SMEs in evade or avoid taxes.
Muhanga District. The statistical results showed that a large
number of respondents (83%), with a mean score of 4.03 and This way, the national funds are filled up through more
a standard deviation of 1.029, agreed that understanding and revenue collections as more firms register as taxpayers and
planning for cash needs is facilitated by cash inflows and comply while firms also feel less burdened by the tax
outflows. With a mean score of 4.16 and a standard deviation liabilities.
of 0.929, the research findings revealed that 88% of
respondents agreed that cash flow forecasting helps for The study further recommends that other SMEs that
identifying financial gaps and planning. This suggests that wish to improve their firm values should seek to use the
there is sufficient evidence to support the claim that cash ingredients in this study. These include better revenue
flow forecasting helps for financial gap and planning management that help reduce their tax liabilities, striving to
identification. expand and be large in terms of their asset base. The tax
authorities should address the lack of formal revenue
The Effect of Liquidity Management on Financial planning as this may be a way of evading taxation in the
Sustainability of Women SMEs in Muhanga District name of tax avoidance. The small scale enterprises should
The second objective of the study examined the effect also be ready to open up to advice on revenue planning to
of liquidity management on financial sustainability for SMEs make savings lather than playing a hide and seek game with
in Muhanga District where the statistical findings tax authorities.
demonstrates that many respondents reported that they agreed