Module 7
Module 7
Applied Economics
– SHS
Quarter 2 – Module 7:
Analyzing Different
Principles, Tools, and
Techniques in Creating a
Business
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Assistant Regional Director: Jessie L. Amin
A business is any legal activity undertaken by a person or group of persons with the
intention to gain profit. Business involves the production and exchange of goods and
services. For instance, production of shoes, bags, cloths, etc. On the other hand, industry
is different business activities which works for the same line of undertaking to produce
goods. For example, farms, factories, mines, etc. The Marikina Shoe Exchange, for
example, is a business firm which is part of shoe industry.
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Before setting up a business, it is important that an industry analysis be made
and identified. A popular way for business owners and managers to organize their
thoughts when it comes to long-term decision-making is the use of SWOT
(sometimes called TOWS) analysis and other techniques. SWOT analysis measures
the Strengths, Weaknesses, Opportunities and Threats of a business. It is not mainly
used to assess business ventures rather it can also be used to measure almost
anything that is influenced by external and internal factors.
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● Partnership – It is business undertaking formed by two or more persons who
combine their resources either in cash, equipment or service.
● Corporation – It is a business formed by at least 15 incorporators whose shares
of ownership are evidenced by stock certificates.
● Cooperative – is a duly registered entity organized by a minimum of 15 persons
with similar interest who voluntarily joined, making equitable contributions to the
capital, and accepting a fair share of risks and benefits of the undertaking in
accordance with universally accepted cooperative principle.
● SWOT Analysis - identifies the Strengths, Weaknesses, Opportunities
and Threats of a business enterprise.
● PEST Analysis - assess the external environment factors such as Political,
Economic, Social and Technological that affect the business undertaking.
● MOST Analysis - stands for Mission, Objectives, Strategies, and Tactics. This
tool can be used in analyzing the internal environment to ensures that business
is well-aligned to four (4) attributes.
● Porter’s Five Forces - analyzes bargaining power of suppliers and buyers, the
threats to new entrants and products or service substitutes, and competitive
rivalry in the marketplace
Direction: Read carefully Case No.1. Use the blank template to help you analyze
the case and identify the Strengths, Weaknesses, Opportunities and Threats.
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CASE NO. 1
A manager of a large pet food division of a multinational company needs to
create a SWOT analysis for his firm. He identifies the following analysis for the firm.
The purpose of the analysis is for the firm’s decision and to anticipate important
developments that can have an impact on the firm. The manager identifies the
following:
✔ A large competitor has just announced that it will introduce a new premium
pet food line, backed by huge advertising and sales promotion blitz.
✔ Access to the group's leading world position in food technology.
✔ In terms of technology, new forms of pet food that are low in fat and
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1. SOLE PROPRIETORSHIP - It is the simplest form of business organization.
It is owned and operated by a single person. All income and losses are
shouldered by the owner. The sole proprietor has full control over the entire
business operation.
There are many tools and techniques that can be used in business. The
challenge is that how to select the best approach, tools, and techniques in the
business. MOST, SWOT, PEST/PESTLE, and Porter’s Five Forces were some of
the common analysis, tools, and techniques that can be used in the business.
MOST
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MOST stands for Mission, Objectives, Strategy, and Tactics This tool can be
used in analyzing the internal environment to ensures that business is well-aligned
to four (4) attributes:
Mission: Determines where your business intends to go, wants to do, what you can
do and what purpose it exists for.
Mission Examples
Suppose you have a coffee-roasting business in the city. In this case, you can
assume that the Mission is to become the best coffee roaster in the city and its
surroundings is much more tangible and specific. When most companies and
consumers come to your company for your roasted coffee, you know that the
mission has been achieved.
Objectives: Decides what goals will help to attain the mission. It should be SMART
(being specific, measurable, attainable, realistic, and timely).
Objective Examples
Carrying on from the previous example as the business owner of a coffee
roaster, you should emphasize objectives that indicate how you can become the best
coffee roaster of the city and its surroundings. An objective could be to receive a
certain portion of the orders online, to increase revenue by 5% a month, or to attract
200 number of customers before the end of the year.
As for which strategy will work best depends solely on the market and the
group of people the business intends to sell its products and services. Make a list of
strategies that can be used to achieve goals. Strategies should be specific, helpful,
and most of all, achievable.
Tactics: Actions of company on how the strategies will be implemented. These are
methods used within the organization to achieve objectives, strategically completing
tasks to realize the overall (SMART) business goals.
Tactics Examples
With the coffee roaster, a marketing tactic could mean, writing the script
for commercials, hiring a marketing specialist, etc. The goal of any company’s
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tactics is to direct the daily activities for its employees to ensure that the
organization is led down the proper path towards the general Mission.
SWOT
be improved.
▪ Opportunities: Focus on the offerings/options what the company has. This is
(photo credit:
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around 1978 to 1979, Cathy decided to resign and make the business her full-time
job. She continued selling the same packed lunches and snacks to faculty
members and employees of the school. She also ventured into a small catering
service within the vicinity.
She decided to expand. She began operating a canteen in high school
building, then later added another canteen inside the science building. She enjoyed
the monopoly of owning the only food service in both buildings.
Business was doing well until a new administration cancelled her contract in
the Science building, and instead gave her contract in the Medicine building. She
retained her contract in the high school building, as well.
The new administrators opened a commercial complex inside the school with
commercial slots open for lease. The rent is quite expensive and 10-month rent
must be paid in advance to get a slot. There are currently 2 floors with available
slots. Cathy opened a slot on the first floor, and business has been good so far.
Cathy is now thinking of getting another slot beside her existing one in the
commercial complex, but she is hesitating because of two reasons: (1) the new K to
12 curriculum will initially decrease her potential customers by 50%; and (2)
university rules state that concessionaires must halt operations when school is on
break but must continue paying rent during those months.
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Inside the university, the population of students will decrease by 25% in AY
2016-2017. After a year, it will experience an additional 25% decline. Hopefully,
this will change in 2020-2021.
Aside from a decline in potential buyers, a lot of food chains are applying to
get a slot inside the school because of the number of students patronizing different
brands. This will further saturate the supply of food.
Strengths:
● Cathy’s Canteen is a home-cooked style restaurant with affordable
prices.
● It caters to the small and medium catering needs of different colleges.
● Cathy has already established goodwill with different customers inside
and outside the university.
● Cathy bought a place outside the school and turned it into an events
venue that serves as an extension of the canteen for private gatherings
like birthdays and other events.
Weaknesses:
● The number of potential customers will decrease in a few years with
the onset of the K-12 Curriculum.
● Expensive fixed cost
Opportunities:
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● Develop marketing strategies to maintain customers
● Open complementary businesses that will have synergy
Threats:
● School regulation on rent deposit, end of contract, and bidding
IV. Assumptions
The financial strength of the business is good because most of the
transactions are paid within 30 days. Cathy’s Canteen has loyal customers despite
the increase in the number of competitors.
The number of potential buyers will decline over the next 4 years, and its
environment remains uncertain.
V. Areas of Consideration
Course of Action 1 – Expand the business inside the university.
Course of Action 2 – Diversify products offered.
Course of Action 3 – Expand the business outside the university.
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This will give existing customers new options and may attract new
potential customers.
Diversification will create “Loyal Customers”, thus having leverage
over other competitors.
Disadvantages:
Diversification of products might be costly.
Diversifying into new products can confuse your customers or might be
difficult to convince to buy your products.
VII. Conclusion
A decision matrix is a table used to evaluate various options according to
certain criteria to make the best possible choice. Use the table as your decision
matrix to evaluate various options according to a certain criterion in order to make
the best possible choice. In the following decision matrix, grade the courses of
action on a scale of 1 to 3, with 3 being the highest according to their profitability,
regulations/restrictions, competitive advantages, and cost efficiency.
PEST
▪ Political: This factor studies the current political situation. It also includes the
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Some additional external factors that can affects the business are the legal
and environmental factors.
● Legal – Tax laws and regulations, labor laws and firing policies, copyright and
anti-piracy laws
● Environmental – Weather patterns, attitude towards recycling, attitude
towards organic and green products
Obviously, not all the factors apply to every business. For instance, if the
company is selling computers, then weather patterns might not include in the
evaluation/analysis but if the business are selling raincoats, the business might have
an interest on weather patterns.
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Porter’s Five Forces Model
(photo credit: https://www.business-to-you.com/porters-five-forces/)
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in case of price increase. Every product that serves similar need should be
taken into account since it will affect the profitability of the business.
Porter’s Five Forces Analysis is an important tool for identifying and analyzing the
industry’s strengths and weaknesses. It also helps to form decision especially when
starting a new business, whether to enter in a new industry sector.
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The best way to examine the external factors is the use of PEST/PESTEL
analysis which looks at the political, economic, social, technological, environmental,
and legal trends in the macro-environment. On the other hand, Porter’s Five Forces
assesses the industry dynamic specifically at the current competition, suppliers’
powers, buyers’ power, potential new entrants and substitutes products or services.
Combining make up SWOT analysis.
Identify what type of tools and techniques can a business use in the
following situations:
What are the factors that should be considered in opening a business? How
do factors affect the business?
From the different tools and techniques discussed, which is the best
tool/technique that will help you assessing the most important factors that may affect
your business? Justify your answer.
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Read and analyze the CNN News article below. In a matrix form, identify
Clarisonic’s strengths, weaknesses, opportunities, and threats.
New York (CNN) – Clarisonic, the brand that invented vibrating skin cleansing
devices, stunned fans earlier this month when it announced that it was shutting down
for good.
The news came via an Instagram post on July 14 in which Clarisonic, owned
by L’Oreal (LRLCF), said the brand will shutter its operations on September 30 after
“more than a decade of game-changing innovation.”
Clarisonic fans responded with a mix of shock, denial and fear about how this
could forever upend their daily skin cleansing rituals.
One Twitter user even asked investors from the television show “Shark Tank”
to step in tweeting, “@ABCSharkTank can’t help out @Clarisonic??? We don’t want
this to be the end.”
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Lawyer Jessica McElfresh tweeted at @LOrealParisUSA: “Do not do this!
Everyone knows Clarisonic is the best. You are making a massive mistake.”
McElfresh has used a Clarisonic device since college. She said the news
“just came out of nowhere” and confused her because she didn’t think there was any
problem with the device or any valid reason to discontinue the brand.
“Every aesthetician I’ve ever visited uses one,” she said. “The market has
more facial cleansing devices all the time, but I truly don’t believe any as good.”
Clarisonic said the decision to close the brand was made in an effort to help
L’Oreal “focus its attention on its other core business offerings.” L’Oreal did not
respond to requests for comment.
In recent years Clarisonic has been grappling with competition in an
increasingly crowded marketplace where other lower-priced alternatives have been
winning over consumers.
A more immediate problem for all Clarisonic users now, is how to get
replacement brushes since the device requires users to buy a new cleansing brush
even three months.
In a FAQ section on its website, Clarisonic said it won’t sell devices, brushes
or other attachments after September 30, and all of its subscription services for
replacement brushes will be inactive after July 31.
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It remains to be seen if these options will help placate disappointed Clarisonic
users.
“I’ve tried other options before and just didn’t like them as much,” said
McELfresh. “They are not the same as a Clarisonic.”
2. Using the SWOT analysis for Clarisonic that you have prepared, would you
still shut it down if you were the owner? Why or Why not?
VII – ASSIGNMENTS
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A. Pick a business in your barangay that has existed for 5 years now. Ask from
the owner and get the following information:
1. How did they come to choose to establish this kind of business or sell this kind
of product?
2. How did they choose the location?
3. What are some of the challenges they have faced over the years of their
business’ existence?
B. Make a SWOT analysis of the business using the template below:
BUSINESS NAME:
Strengths:
Weaknesses:
Opportunities:
Threats:
Areas of Consideration:
Course of Action 1: (Identify and describe the Internal Environment of what is
happening in the business)
Course of Action 2: (Identify and describe the External Environment of what is
happening in the business)
Course of Action 3: (Detailed description of the business’s strengths,
weaknesses, opportunities, and threats)
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Disadvantages:
Conclusion: Use the table as your decision matrix to evaluate various options
according to certain criteria in order to make the best possible choice. In the
following decision matrix, grade the courses of action on a scale of 1 to 3, with 3
being the highest according to their profitability, regulations/restrictions,
competitive advantages, and cost efficiency.
Profitability
Regulations/Restrictions
Competitive Advantage
Cos Efficiency
Total
Describe a specific issue related to your chosen topic, outline related problems
and issues, and discuss the government actions taken to address these. Make a
report detailing the results of your research.
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KEY TO CORRECTION
Try This
You Can Do it #1
▪ MOST (Mission, Objective, Strategy, & Tactics)
▪ PEST Analysis
▪ SWOT Analysis
You Can Do it #2
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business operations and when identified and assessed properly, the business owner
can anticipate the problems and make possible solutions and take advantage with
the identified opportunities.
You Can Do it #3
Some tools and techniques that were discussed have different uses. For the
business to identify and assess the internal and external environment, the best
tool/technique that can help businesses to assess the most important factors is the
SWOT analysis. SWOT can be used to assess places, competitors, businesses to
help in decision making.
Why not?
If I were the owner of Clarisonic, I will not shutdown the brand. If I cannot
lower the price of my product, since a higher price is usually equated with better
quality, a established “name” or goodwill in the market, maybe I can offer a certain
percentage discount on the product’s replacement brushes, or maybe a “freebie” that
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is consistent with company policy, as a marketing strategy to win back customers who
were lured by lower-priced alternative products, and still stay competitive.
Why so?
If I were the owner of Clarisonic, I will shutdown the brand. If staying in an
overcrowded market is not financially-rewarding anymore, I can resort to other
product diversification where there is a ready-market or a potential market. The
mother company L’Oreal other core offerings, anyway, and tastes in beauty vary and
change fast. Also, having invented the sonic technology, Clarisonic is bound to hold
its patent and receive royalties for that, so it is still in that partiscular field of business.
Better be the first to leave and make a headstart somewhere else and be its leader
for a long time running.
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Zarate, C. A., 2017., Principles of Marketing for Senior High School. Quezon City:
C&E Publishing Incorporated
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