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AIR CONDITIONER (SPLIT TYPE)

Owner’s Manual

Indoor Unit Not accessible to the general public

Model name:

Concealed Duct High Static Pressure Type

RAV-SM1403DT-A
RAV-SM1603DT-A

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Concealed Duct High Static Pressure Owner’s Manual

Thank you very much for purchasing TOSHIBA Air Conditioner.

Please read this owner’s manual carefully before using your Air Conditioner.
• Be sure to obtain the “Owner’s manual” and “Installation manual” from constructor (or dealer).
Request to constructor or dealer
• Please clearly explain the contents of the Owner’s manual and hand over it.

ADOPTION OF NEW REFRIGERANT

This Air Conditioner is a new type which adopts a new refrigerant HFC (R410A) instead of the conventional
refrigerant R22 in order to prevent destruction of the ozone layer.

Contents
1 PRECAUTIONS FOR SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2 PARTS NAME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3 PARTS NAME OF REMOTE CONTROLLER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
4 CORRECT USAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
5 TIMER OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
6 HOW TO ENABLE POWER SAVING MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
7 ADVANCED SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
8 HINTS FOR ECONOMICAL OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
9 MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
10 AIR CONDITIONER OPERATIONS AND PERFORMANCE . . . . . . . . . . . . . . . . . . . . 16
11 INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
12 TROUBLES AND CAUSES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

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1 PRECAUTIONS FOR SAFETY

WARNING
WARNINGS ABOUT INSTALLATION
• Make sure to ask the qualified installation professional in electric work to
install the air conditioner.
If the air conditioner is inappropriate installed by yourself, it may cause
water leak, electric shock, fire, and so on.
• Be sure to connect earth wire. (grounding work)
Incomplete grounding cause an electric shock.
Do not connect ground wires to gas pipes, water pipes, lightning rods or
ground wires for telephone wires.
• If you install the indoor unit in a small room, take appropriate measures to
prevent the refrigerant from exceeding the limit concentration even if it
leaks.
Consult the dealer from whom you purchased the air conditioner when you
implement the measures. Accumulation of highly-concentrated refrigerant
may cause an oxygen deficiency accident.
• Check whether the piping work has been properly completed.
When existing pipes are used and if they are not constructed properly, the
refrigerant gas may leak. Contact the installation company and confirm that
the piping work has been properly completed. For details of installation of
the air conditioner, refer to the Installation Manual. Use tools and piping
materials for R410 only. Failure to do so or improper installation may cause
EN
a burst of pipe, resulting in injury.

WARNINGS ABOUT OPERATION

• Cleaning of the air filter and other parts of the air filter involves dangerous work in high places, so be sure to
have a service person do it. Do not attempt it yourself.
• Avoid cooling the room too strong or exposing the human body to cool breeze for a long time as it is bad
for the health.
• When you notice something abnormal with the air conditioner (smells like something scorching, poor
cooling, etc.), immediately turn off the main switch, the circuit breaker, from the mains to stop the air
conditioner, and contact the dealer.
If the air conditioner is continuously operated with something abnormal, it may cause machine failure,
electric shock, fire, and so on.

WARNINGS ABOUT REPAIR AND MOVEMENT

• When the air conditioner cannot cool or heat a room well, contact the dealer from whom you purchased the
air conditioner as refrigerant leakage is considered as the cause. In the case of repair that requires refill of
refrigerant, ask service personnel about details of the repair.
The refrigerant used in the air conditioner is harmless.
Generally, the refrigerant does not leak. However, if the refrigerant leaks in a room and a heater or stove
burner in the room catches fire, it may generate toxic gas.
When you ask service personnel for repairing refrigerant leakage, confirm that the leakage portion has
been completely repaired.
• Do not move or repair any unit by yourself.
Since there is high voltage inside the unit, you may get electric shock when removing the cover and main
unit.
• Whenever the air conditioner needs repair, make sure to ask the dealer to do it.
If it is repaired imperfectly, it may cause electric shock or fire.
• When moving the air conditioner for re-installing at another place, ask the dealer to do it. If it is imperfectly
installed, it may cause electric shock or fire.

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CAUTION
TO DISCONNECT THE APPLIANCE FROM THE MAINS SUPPLY
• This appliance must be connected to the mains by means of a switch with a contact separation of at least
3 mm.
• The installation fuse 25A must be used for the power supply line of this air conditioner.

CAUTIONS ABOUT INSTALLATION (Be sure to confirm the following cautions.)

• Certainly lay the drain hose for perfect draining.
Bad drainage may cause flooding in the house and getting furniture wet.

• Make sure to connect the air conditioner to an exclusive power supply of the
rated voltage, otherwise the unit may break down or cause a fire.

• Do not install the unit in a place where inflammable gas may leak.
If inflammable gas accumulates around the unit, it may cause a fire.

CAUTIONS ABOUT OPERATION

• Carefully read this manual before starting the air conditioner.
There are many important things to keep in mind for daily operation.

• Do not use this air conditioner for special purpose such as preserving food,
precision instruments, art objects, breeding animals, car, vessel, etc.

• When the air conditioner is operated with a combustion appliance in the same
place, be careful of ventilation to let fresh air enter the room.
Poor ventilation causes oxygen shortage.

• Do not place any combustion appliance in a place where it is directly exposed

to the wind of air conditioner, otherwise it may cause imperfect combustion.

• When the air conditioner is used in a closed room, be careful of sufficient ventilation of the room.
Poor ventilation causes oxygen shortage.

• Do not touch any switches with wet finger, otherwise you may get an electric shock.

• If the air conditioner won’t be used for a considerably long time, turn off the main switch or the circuit
breaker, for safety.

• Do not put anything on the outdoor unit nor step onto it.
If you do so, it may not only topple over the unit but also injure yourself.

• To make the air conditioner operate in its original performance, operate it within the range of the operating
temperature specified in the instructions.
Otherwise it may cause a malfunction, or water leak from the unit.

• Prevent any liquid from falling into the remote controller.

Do not spill juice, water or any kind of liquid.

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2 PARTS NAME
„ Indoor unit
Air outlet
Connect a discharge duct.

Air heat exchanger

Air inlet
Connect a suction duct.

Drain pan

Drain pipe connector

Refrigerant pipe connector

Power input
Separate sold part Electric parts box EN
The earth screw is provided in the electric
Remote controller parts box.

TIMER SET FAN MODE

TIME SAVE VENT

FILTER
RESET TEST SET CL SWING/FIX UNIT LOUVER

„ Outdoor unit
Air inlet (Side and rear)

Pipes and electric

Air outlet
wires

* The image of outdoor unit in the figure is in case Model RAV-SM1403AT-E.

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3 PARTS NAME OF REMOTE CONTROLLER

This remote controller can control the operation of up to 8 indoor units.

„ Display section
In the display example, all indicators are displayed for the
explanation. Display
In reality only, the selected contents are indicated. section
• When turning on the leak breaker at the first time, flashes TEMP. ON / OFF

on the display part of the remote controller.

TIMER SET FAN MODE Operation
• While this display is flashing, the model is being automatically TIME SAVE VENT section
confirmed. FILTER
RESET TEST SET CL SWING/FIX UNIT LOUVER

Accordingly, wait for a while after display has

disappeared, and then use the remote controller.

15 14
1 7 13

2
3 8
4
5
6 9
10
12 11
1 SETTING display 8 Set up temperature display
Displayed during setup of the timer etc.. The selected set up temp. is displayed.

2 Operation mode select display 9 Remote controller sensor display

The selected operation mode is displayed. Displayed while the sensor of the remote
controller is used.
3 CHECK display
Displayed while the protective device works 10 PRE-HEAT display
or a trouble occurs. Displayed when the heating operation starts
or defrost operation is carried out.
4 Timer time display While this indication is displayed, the indoor
Time of the timer is displayed. fan stops.
(When a trouble occurs, the check code is
displayed.) 11 No function display
Displayed if there is no function even if the
5 Timer SET IN setup display button is pushed.
When pushing the Timer SET IN button, the
display of the timer is selected in order of
[OFF] → [OFF] repeat OFF timer
→ [ON] → No display.

6 Filter display
If “FILTER ” is displayed, clean the air
filter.

7 TEST run display

Displayed during a test run.

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15 14
1 7 13

2
3 8
4
5
6 9
10
12 11
12 Air volume select display 15 Central control display
The selected air volume mode is displayed. Displayed when the air conditioner is used
(AUTO) under the central control in combination with
(HIGH) a central control remote controller.
(LOW) In case the remote controller is disabled by
the central control system, flashes.
EN
13 Power saving mode display The button operation is not accepted.
Displayed during capacity saving mode by Even when you push ON/OFF, MODE, or
temporary peak-cut limiting the power current TEMP. button, and the button operation is not
level of the outdoor unit. accepted.
(Settings made by the remote controller vary
14 Unit Number display with the central control mode. For details,
Unit number of the indoor unit selected with refer to the Owner’s Manual of the central
the unit select button or abnormal indicate the control remote controller.)
indoor/outdoor unit.

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„ Operation section
Push each button to select a desired operation.
• The details of the operation needs to be set up once, afterward, the air conditioner can be used by
pushing button only.

1 8
9
12
2 10
4
5 11
3
7 6
1 button (Air volume select button) 9 button
Selects the desired air volume mode. When the button is pushed, the operation
starts, and it stops by pushing the button again.
2 button (Timer set button) When the operation has stopped, the
TIMER SET button is used when the timer is operation lamp and all the displays disappear.
set up.

3 button (Check button)

10 button (Operation select button)
Selects desired operation mode.
The CHECK button is used for the check
operation. During normal operation, do not 11 button (Unit/Louver select button)
use this button. Selects a unit number (left) and louver
number (right).
4 button (Ventilation button)
UNIT:
Ventilation button is used when a fan which is Selects an indoor unit when adjusting wind
sold on the market is connected. direction when multiple indoor units are
• If “No function ” is displayed on the controlled with one remote controller.
remote controller when pushing the LOUVER:
Ventilation button, a fan is not connected. No Function.
5 button (Filter reset button) 12 button (Set up temperature button)
Resets (Erases) “FILTER ” display. Adjusts the room temperature.
6 button (Power save operation) Set the desired set temperature by pushing
SAVE button is used for power save TEMP. or TEMP. .
operation.

7 button (Swing/Wind direction

OPTION :
button) Remote controller sensor
No Function. Usually the TEMP. sensor of the indoor unit
senses the temperature. The temperature on the
8 Operation lamp surrounding of the remote controller can also be
Lamp is lit during the operation. Lamp is off sensed.
when stopped. For details, contact the dealer from which you
Although it flashes when operating the have purchased the air conditioner.
protection device or abnormal time.

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4 CORRECT USAGE
• When you use the air conditioner for the first time or when you change the SET DATA value, follow the
procedure below. From the next time, the operation displayed on the remote controller will start by
pushing the button only.

„ Preparation
Turn on the main power switch and/or the leakage breaker.
• When the power supply is turned on, a partition line is displayed on the display part of the remote
controller.
• After the power supply is turned on, the remote controller does not accept an operation for approx.
1 minute, but it is not a failure.

REQUIREMENT
• While using the air conditioner, operate it only with button without turning off the main power
switch and the leak breaker.
• When you use the air conditioner after it has not been used for a long period, turn on the leakage
breaker at least 12 hours before starting operation.

3 Select air volume with “ ” button.

One push of the button, and the display
changes in the order shown as follows. EN
AUTO HIGH LOW

TEMP. ON / OFF

4 1 • When air volume is “ AUTO”, air

3 volume differs according to the room
2
TIMER SET FAN MODE

TIME SAVE VENT temperature.

FILTER
RESET TEST SET CL SWING/FIX UNIT LOUVER • In heating operation, if the room
temperature is not heated sufficiently with
VOLUME “ LOW” operation, select
Start “ HIGH” operation.
• The temperature sensor senses
1 Push button. temperature near the suction air port of the
The operation lamp goes on, and the indoor unit, which differs from the room
operation starts. temperature depending on the installation
2 Select an operation mode with the
condition.
A value of setting temperature is the
“MODE ” button.
measure of room temperature.
One push of the button, and the display
(“AUTO ” is not selectable in the FAN
changes in the order shown as follows.
mode.)

4 Determine the set up temperature by

AUTO HEAT COOL FAN pushing the “TEMP. ” or “TEMP.
” button.

Stop
Push button.
The operation lamp goes off, and the operation
stops.

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In case of autmatic operation (Auto Changeover)

• Because of some settings change, it will automatically select either cooling, heating, or fan only
operation depending on the indoor temperature.
• If the Auto mode is uncomfortable, you can select the desired conditions manually.
In case of cooling
• Start the cooling operation after approx. 1 minute.
In case of heating
• The heating operation mode is selected in accordance with the room temperature and operation starts
after approximately 3 to 5 minutes.
• When the room temperature reaches the set temperature and the outdoor unit stops, the super low
wind is discharged and the air volume decreases excessively.
During defrost operation, the fan stops so that cool air is not discharged. (“HEAT READY ” is displayed.)
• When the room temperature has reached the set temperature while the outdoor unit is stopping, the
indoor unit discharges wind with a very small air volume.

NOTE
When restarting the operation after stop
• When restarting the operation immediately after stop, the air conditioner does not operate for approx.
3 minutes to protect the machine.

„ 8°C OPERATION (For object pre-heating)

(Available for Super Digital Inverter outdoor units)
The air conditioner can control the heating temperature to about 8°C in the heating mode.
The 8°C heating operation requires settings with the wired remote controller. Ask the installer or
dealer for the settings according to the installation manual of the indoor unit.
Start
1. Set the displayed temperature to 18°C in the heating mode by pushing TEMP. button.
2. Set the displayed temperature to 8°C by pushing TEMP. button for at least four seconds.
Stop
1. Set the displayed temperature to 18°C by pushing TEMP. button.
• The air conditioner returns to the normal HEAT mode. Select a desired temperature and operation mode.

NOTE
• The discharged air temperature is lower than that in the normal heating operation.
• The room temperature may not be heated evenly depending on the remote controller installation location.
• The room temperature may not reach 8°C depending on the room size or the installation conditions.
• The air volume setting is available during the 8°C heating operation.
The 8°C heating operation is cancelled in the following cases.
• When operation is stopped with button
• When another operation mode is selected with button
• When temperature setting or operation mode is changed or operation is started/stopped by the
wireless remote controller or the central control remote controller.
• If one or more models other than the 4-way air discharge cassette type (4 series), slim duct,
Concealed Duct High Static Pressure are connected in the same control group, the 8°C heating
operation is not available.
• This function is not available for SM140 series outdoor unit.
• When you use this operation mode, observe proper operating hours and we recommend that you ask
service staff for periodic maintenance of the air conditioner.

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5 TIMER OPERATION
• A type of timer operation can be selected from the following three types. (Setting of up to 168 hours is enabled.)
OFF timer : The operation stops when the time of timer has reached the set time.
Repeat OFF timer : Every time, the operation stops after the set time has passed.
ON timer : The operation starts when the time of timer has reached the set time.

„ Timer operation

1
2
3 4
Set • In the case of 34 hours (*2)
1 Push TIMER SET button.
The timer display (type) changes for every
push of the button. EN
Number of days Time

shows 1 day (24 hours).

OFF OFF ON
shows 10 hours. (Total 34 hours)
(OFF timer) (Repeat OFF timer) (ON timer)

•
Not display

and timer time displays flash.

3 Push SET button.
• display disappears and timer time
2 Push to select “SET TIME”. display goes on, and
display flashes.
or
• For every push of button, the set time
increases in the unit of 0.5 hr (30 minutes). (When ON timer is activated, timer time,
When setting a time more than 24 hours for ON timer are displayed and other
timer operation, timer time can be set in the displays disappear.)
unit of 1 hr.
The maximum set time is 168hr (7 days).
4 Cancel of timer operation
Push button.
The remote controller displays the set time
with time (between 0.5 and 23.5 hours) (*1) TIMER display disappears.
or number of days and time (24 hours or NOTE
more) (*2) as shown below.
• For every push of button, the set time • When the operation stops after the timer
decreases in the unit of 0.5 hr (30 minutes) reached the preset time, the Repeat OFF timer
(0.5 to 23.5 hours) or 1 hr (24 to resumes the operation by pushing
168 hours). button and stops the operation after the time of
the timer has reached the set time.
Example of remote controller display
• When you push while the OFF timer
• In the case of 23.5 hours (*1)
function of the air conditioner is active, the
indication of the timer function disappears and
then appears again after about 5 seconds.
This is due to normal processing of the remote
controller.

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6 HOW TO ENABLE POWER SAVING MODE

Push button during operation.
• The air conditioner enters power saving mode.
• appears on the display.

To cancel the power saving operation, push button again.

• disappears.

NOTE
• When other electric appliances are used at the same time, to avoid triggering the circuit breaker,
power saving mode is recommended. Of course you can use power saving mode to save energy as
well.
• Power saving mode consumes less energy, but may not heat/cool the room as much as normal mode.
(The maximum current is limited of the normal mode.)
• To adjust the power-save settings, see “How to set up power saving mode” in ADVANCED
SETTINGS.
• When the power saving operation is performed with a Digital Inverter outdoor unit, the power-saving
rate in the actual operation is 75%.
• Even when operation start/stop, operation mode change, or power reset is performed during the
power saving mode, the power saving mode is retained until the next operation.

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7 ADVANCED SETTINGS
„ How to set up power saving mode

1
3

5 4 2
1 Push button for at least four 3 Adjust the power-save setting by
seconds when the air conditioner is not pushing TIME buttons.
working. • Each push of the button changes the power
• , symbol, and numbers flash. level by 1% within the range from 100% to
50%.
EN
2 Select an indoor unit to be set by • The factory setting is 75%.
pushing (left side of the button). • This indication may not be true for types
• Each time you push the button, unit other than Digital Inverter outdoor unit.
numbers change as follows:
Unit No. Unit No. Unit No.
1-1 1-2 1-3

Unit No.
1-4

The fan of the selected unit runs.

Setting of power level in
power saving mode

4 Push button.
5 Push button to complete the setting.

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8 HINTS FOR ECONOMICAL OPERATION

Maintain room temperature at comfortable level Clean, please.

Clean air filters

The clogged air filter impairs the performance of the air conditioner.

Never open doors and windows more often than

necessary
To keep cool or warm air in the room, never open doors and
windows more often than necessary.

Window curtains
In cooling, close the curtains to avoid direct sunlight.
In heating, close the curtains to keep the heat in.

se
clo
Get uniform circulation of room air

se
Adjust the air flow direction for the even circulation of room air.

ea
Pl
Checks before operating
• Check whether the ground wires are properly connected.
• Check whether the air filters are installed.
Blows upward
• Turn on the leakage breaker at least 12 hours before operating.
Cool
Protective device air
• The protective device stops operation when the air conditioner is
overloaded.
• When the protective device is activated, the current operation Air flow adjustment
stops and the operation lamp and on the remote controller Warm
air
flash.
Blows downward
When the protective device is activated
• When the protective device has been activated and stopped operation, turn off the leakage breaker
immediately, and ask the installer to find the cause.
If the air conditioner is operated without fixing the problem, the air conditioner may malfunction.
• Check whether the air filters are installed.
If the air filters are not installed, the air heat exchanger may be clogged with dust, which may result in
water leakage.

For cooling (COOL)

• When the air inlet and/or outlet of the outdoor unit are blocked
• When the air outlet of the outdoor unit is continuously exposed to strong wind

For heating (HEAT)

• When the air filters are clogged with too much dust or dirt
• When the suction port and/or discharge port of the indoor unit are blocked

Do not turn off the leakage breaker

• Do not turn off the leakage breaker during a test run of the air conditioner. Use the ON/OFF button on
the air conditioner instead to control the power.

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9 MAINTENANCE
WARNING
Cleaning of the air filter and other parts of the air filter involves dangerous work in high
places, so be sure to have a service person do it.
Do not attempt it yourself.

Cleaning of air filters

(1)
Clogging of air filters will reduce the cooling and heating performance.
(1) When “FILTER ” appears on the remote controller, clean the air filters.
(2) When the cleaning of air filters has been completed, push button.
“FILTER ” disappears.

(2)

CAUTION
Cleaning of remote controller
• Use a dry cloth to wipe the remote controller.
• Never use a damp cloth on the remote controller.
• Do not use a chemically-treated duster for wiping or leave such materials on the unit for long.
It may damage or fade the surface of the unit. EN
• Do not use benzine, thinner, polishing powder, or similar solvents for
cleaning. These may cause the plastic surface to crack or deform.
Periodic check
Long-period use of the air conditioner may cause deterioration or failure of
parts due to heat, humidity, dust, and operating conditions, or may cause poor
drainage of dehumidified water.

If you do not plan to use the unit for more than 1 month
(1) In addition to the self cleaning, operate the fan for 1 or 2 hours to dry inside
the unit.
• Operate “FAN” mode.
(2) Stop the air conditioner and turn off the main power switch or the circuit breaker.

Checks before operation

(1) Check that the air filters are installed.
(2) Check that the air outlet or inlet is not blocked.
(3) Turn on the main power switch or the circuit breaker for the main power
supply to the air conditioner.

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NOTE
• For environmental conservation, it is strongly recommended that the indoor and outdoor units of the
air conditioner in use be cleaned and maintained regularly to ensure efficient operation of the air
conditioner.
When the air conditioner is operated for a long time, periodic maintenance (once a year) is
recommended.
Furthermore, regularly check the outdoor unit for rust and scratches, and remove them or apply
rustproof treatment, if necessary.
As a general rule, when an indoor unit is operated for 8 hours or more daily, clean the indoor unit and
outdoor unit at least once every 3 months. Ask a professional for this cleaning/maintenance work.
Such maintenance can extend the life of the product though it involves the owner’s expense.
Failure to clean the indoor and outdoor units regularly will result in poor performance, freezing, water
leakage, and even compressor failure.

Maintenance List
Part Unit Check (visual/auditory) Maintenance

Heat exchanger Indoor/outdoor • Dust/dirt clogging, scratches • Wash the heat exchanger when it is
clogged.

Fan motor Indoor/outdoor • Sound • Take appropriate measures when

abnormal sound is generated.
• Dust/dirt, breakage • Wash the filter with water when it is
Filter Indoor contaminated.
• Replace it when it is damaged.
• Vibration, balance • Replace the fan when vibration or
• Dust/dirt, appearance balance is terrible.
Fan Indoor
• Brush or wash the fan when it is
contaminated.

Air inlet/outlet grilles Indoor/outdoor • Dust/dirt, scratches • Fix or replace them when they are
deformed or damaged.
• Dust/dirt clogging, drain • Clean the drain pan and check the
Drain pan Indoor contamination downward slope for smooth
drainage.

Ornamental panel, • Dust/dirt, scratches • Wash them when they are

louvers Indoor contaminated or apply repair
coating.
• Rust, peeling of insulator • Apply repair coating.
Exterior Outdoor
• Peeling/lift of coat

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10 AIR CONDITIONER OPERATIONS AND

PERFORMANCE
3 minutes protection function
3-minutes protection function prevents the air conditioner from starting for initial 3 minutes after the main
power switch/circuit breaker is turned on for re-starting the air conditioner.

Power failure
Power failure during operation will stop the unit completely.
• To restart the operation, push the START/STOP button on the remote controller.
• Lightning or a wireless car telephone operating nearby may cause the unit to malfunction. Turn off the
main power switch or circuit breaker and then turn them on again. Push the START/STOP button on
the remote controller to restart.

Heating characteristics
Preheating operation
The air conditioner will not deliver warm air immediately after it is turned on. Warm air will start to flow out
after approximately 5 minutes when the indoor heat exchanger warmed up.

Warm air control (In heating operation)

When the room temperature reaches the set temperature, the fan speed is automatically reduced to
prevent to blow cold draft. At this time, the outdoor unit will stop.
EN
Defrosting operation
If the outdoor unit is frosted during the heating operation, defrosting starts automatically (for
approximately 2 to 10 minutes) to maintain the heating capacity.
• The fans in both indoor and outdoor units will stop during the defrosting operation.
• During the defrosting operation, the defrosted water will be drained from the bottom plate of the outdoor unit.

Heating capacity
In the heating operation, the heat is absorbed from the outside and brought into the room. This way of
heating is called heat pump system. When the outside temperature is too low, it is recommended to use
another heating apparatus in combination with the air conditioner.

Attention to snowfall and freeze on the outdoor unit

• In snowy areas, the air inlet and air outlet of the outdoor unit are often covered with snow or frozen up.
If snow or freeze on the outdoor unit is left as it is, it may cause machine failure or poor warming.
• In cold areas, pay attention to the drain hose so that it perfectly drains water without water remaining
inside for freeze prevention. If water freezes in the drain hose or inside the outdoor unit, it may cause
machine failure or poor warming.

Air conditioner operating conditions

For proper performance, operate the air conditioner under the following temperature conditions:
Outdoor temperature : –15°C to 43°C

Cooling operation Room temperature : 21°C to 32°C (Dry valve temp.), 15°C to 24°C (Wet valve temp.)

[CAUTION] Room relative humidity – less than 80 %. If the air conditioner operates in
excess of this figure, the surface of the air conditioner may cause dewing.
Outdoor temperature : –15°C to 15°C (Wet valve temp.)
Heating operation
Room temperature : 15°C to 28°C (Dry valve temp.)

If air conditioner is used outside of the above conditions, safety protection may work.

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• Be sure to set the air volume within the operating range of the air conditioner.
If the air volume is outside the operating range, the protective device may be activated to stop the
operation of the air conditioner.
Be careful so that the air volume does not fall outside the operating range during zone control operation
especially for household use.
For how to set air volume, refer to the Installation Manual of the indoor unit.

11 INSTALLATION
Installation place

CAUTION
• Check that the air conditioner is not installed in a place subject to combustible gas leak.
Accumulation of combustible gas around the unit may cause a fire.
• Drain the dehumidified water from the indoor unit and outdoor unit to a well-drained place.
• Do not put any obstacle near the air inlets and air outlet of the outdoor unit. Doing so may hinder the
radiation, which may reduce the performance or activate the protective device.

Electrical wiring
WARNING
• Be sure to connect earth wire. (grounding work)
Incomplete grounding cause an electric shock.
Do not connect ground wires to gas pipes, water pipes, lightning rods or ground wires for telephone wires.

CAUTION
• Make sure that a leakage breaker is connected.
Using the air conditioner without leakage breaker may cause electric shock.
• Use a leakage breaker with an appropriate capacity.
Be sure to use the rated voltage and an exclusive circuit for power supply of the air conditioner.

Do not install the air conditioner in the following places

• Do not install the air conditioner in any place within 1 m from a TV, stereo, or radio set. If the unit is
installed in such place, noise transmitted from the air conditioner affects the operation of these
appliances.
• Do not install the air conditioner near a high frequency appliance (sewing machine or massager for
business use, etc.), otherwise the air conditioner may malfunction.
• Do not install the air conditioner in a humid or oily place, or in a place where steam, soot, or corrosive
gas is generated.
• Do not install the air conditioner in a salty place such as seaside area.
• Do not install the air conditioner in a place where a great deal of machine oil is used.
• Do not install the air conditioner in a place where it is usually exposed to strong wind such as in seaside area.
• Do not install the air conditioner in a place where sulfureous gas generated such as in a spa.
• Do not install the air conditioner in a vessel or mobile crane.
• Do not install the air conditioner in an acidic or alkaline atmosphere (in a hot-spring area or near a
chemicals factory, or in a place subject to combustion emissions). Corrosion may be generated on the
aluminum fin and copper pipe of the heat exchanger.
• Do not install the air conditioner near an obstacle (air vent, lighting equipment, etc.) that disturbs
discharge air. (Turbulent airflow may reduce the performance or disable devices.)

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• Do not use the air conditioner for special purposes such as preserving food, precision instruments, or
art objects, or where breeding animals or growing plants are kept.
(This may degrade the quality of preserved materials.)
• Do not install the air conditioner over an object that must not get wet. (Condensation may drop from
the indoor unit at a humidity of 80% or more or when the drain port is clogged.)
• Do not install the air conditioner in a place where an organic solvent is used.
• Do not install the air conditioner near a door or window subject to humid outside air.
Condensation may form on the air conditioner.
• Do not install the air conditioner in a place where special spray is used frequently.

Be careful with noise or vibrations

• Do not install the air conditioner in a place where noise by outdoor unit or hot air from its air outlet
annoys your neighbors.
• Install the air conditioner on a solid and stable foundation so that it prevents transmission of resonating,
operation noise and vibration.
• If one indoor unit is operating, some sound may be audible from other indoor units that are not
operating.

WARNING
Re-Installation
Ask the dealer or an installation professional to re-install the air conditioner to a new place or move it to
another place and to observe the following items.
If the air conditioner is inappropriately installed by yourself, it may cause electric shock or fire.
EN

12 TROUBLES AND CAUSES

CAUTION
If any of the following conditions occur, turn off the main power supply switch and immediately contact the dealer :
• Switch operation does not work properly.
• The main power fuse often blows out, or the circuit breaker is often activated.
• A foreign matter or water fall inside the air conditioner.
• When the air conditioner does not operate even after the cause of the protective device activation has been
removed. (The operation lamp and on the remote controller are flashing.)
• Any other unusual conditions are observed.

Before you ask for servicing or repairs, check the following points.
▼ Recheck
Inoperative
• The main power switch is turned off.
• The circuit breaker is activated to cut off power supply.
• The main power fuse has blown out.
Does not cool well or heat well
• The air inlet and/or outlet of the outdoor unit is blocked.
• Doors or windows are opened.
• The fan speed is set to low.
• The set temperature is too high (In cooling) or low (In heating).

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▼ These are not failures.

Indoor unit or outdoor unit makes a strange noise.
• When the temperature suddenly changes, the indoor or outdoor unit occasionally makes a strange
noise because of expansion/ contraction of parts or change of refrigerant flow.
• A “busyu” sound is heard occasionally.
It is generated by the solenoid valve when it is actuated.
• A clattering sound is heard when the power is turned on.
It is generated by the outdoor unit during preparation for operation.
The room air is smelly or a bad odor comes from the air conditioner.
• Smells impregnated in the walls‚ carpets, furniture, clothing, or furs, come out.
Outdoor unit is frosted in heating operation.
Water drains from outdoor unit.
• The outdoor unit is sometimes frosted in heating operation.
In that case, the unit automatically performs defrosting (for 2 to 10 minutes) for increasing the heating
efficiency.
• In defrosting operation, both the indoor and outdoor units stop air flow.
• Hiss sound is heard when flow of the refrigerant is changed for defrosting.
• Resultant water of automatic defrosting in heating operation drains from outdoor unit.
Air flow changes though the FAN button is not set to the AUTO mode.
• When the temperature of blown air drops in heating operation, the air conditioner automatically
changes or stops air flow from the indoor unit not to make persons in the room feel chilly.
• Air flow from the indoor unit is occasionally changed in the cooling operation.
A white mist of chilled air or water is generated from the outdoor unit.
• When the indoor unit in cooling operation or the outdoor unit in defrosting operation occasionally
steams.

Check these items. If any of these problems still remains, stop the operation, turn off the leakage breaker,
and then notifies the dealer of the serial number and details of the error. Never repair any part by yourself
as it is dangerous. When and a combination of , , , , or and a number are displayed on
the remote controller, also inform the dealer of the display content.

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EN

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Information according to EMC Directive 2004/108/EC

(Name of the manufacturer) TOSHIBA CARRIER CORPORATION

(Address, city, country) 23-17 Takanawa, 3-Chome, Minatoku, Tokyo

108-0074 Japan
(Name of the Importer/Distributor in EU) CARRIER CORPORATION

(Address, city, country) Via Raffaello Sanzio, 9

20058 Villasanta (MI) Italy

EH99931901

Toshiba XXXXXXX(X/X)