Practice Exam Questions

Multiple Choice Quiz (without answers)

Q. Name one Key Training Effects to Measure:

A. Trainees' Response
B. Training Need
C. Training Facilitator
D. Training Requirements

Q. What is the ADDIE 5-Step Training Process?

E. Analyse,Determine, Discuss, Idea, Evaluate

F. Act, Develop, Dispute, Information, Evaluate
G. Analyse, Design, Develop, Implement, Evaluate
H. Act, Discuss, Design, Improve, Evaluate

Q. Which is the 3 Factors that are correct for Planning, Arranging and Coordinating Learning &
Development Opportunities?

A. Organisational Needs, Group Size, Resource Needs

B. Customer Loyalty, Time and Duration, Incentives
C. Compensation, Group Size, Lifestyle
D. Hierarchy, Learner Needs, Learner Wants

Q. What are the Key Roles & Responsibilities of the Training Administrator?

A. Service Excellence
B. Administers Training Nominations
C. Manages Training Logistics
D. Handles Training Nominations and Registrations

Q. Which is the CORRECT Steps of Training Levels for Employees:

A. Advanced, Intermediate, Basic

B. Senior, Mid-Career, Junior
C. Expert, Strategist, Specialist
D. Complex , Connected, Passive

Q. Which is the right area of Training for the Individual Employee?

A. General Lifestyle
B. Organisational Core Competencies
C. Functional Skills
D. Personal Effectiveness

Sami Ullah (CSP, CMIOSH, CRSP, SMS)

Safety Training Management & Consultancy Chartered Professional
Practice Exam Questions

Q. What are the four stages of Determine Needs? (Follow by this Acronym "BPLL")

A. Business, Performance, Learning, Learners

B. Business, Performance, Lifestyle, Learning
C. Business, Payroll, Learning, Learners
D. Business, Preparation, Lifestyle, Logistics

Q. What does TNA stands for?

A. Training Needs Assessment

B. Training Needs Analysis
C. Training Needs Academy
D. Training Needs Attribution

Q. The Training Management Process:

A. Training Courses > Training Needs Assessment > Training Follow-Up & Evaluation
B. Training Needs Assessment > Training Courses > Training Follow-Up & Evaluation
C. Training Lifestyle > Training Privilege > Training Conclusion
D. Training Evaluation > Training Improvement > Training Conduct

Q. What is the CORRECT process of Training Needs Analysis (TNA)?

A. Process of collecting information for and about training activity which can then be used for
guiding decision making and for assessing the relevance and effectiveness of various training
components
B. Process an organizational activity aimed at improving the performance of the individuals and
groups of employees in the organizational settings
C. Process entails learning everything possible about a company's customers, competitors and the
industry
D. Process of Identifying Training Needs in an Organisation for the purpose of improving Employee
Job Performance

Q. A disadvantage of a need analysis through interviews is

A. Information can be superficial

B. Take time to administer the information.
C. Sometimes people do not feel comfortable

Q. An advantage of Questionnaires are

A. It is easy to analyze
B. It can be conducted face to face
C. It can help to observe learner´s behaviors
D. It can help to collect information in short time

Sami Ullah (CSP, CMIOSH, CRSP, SMS)

Safety Training Management & Consultancy Chartered Professional
Practice Exam Questions

Multiple Choice Quiz (with answers)

1. Which of the following are benefits of brainstorming when compared to nominal group
technique?
A. brainstorming is more fun
B. brainstorming can create a positive organizational climate
C. brainstorming can encourage talented and highly skilled employees to remain in an organization
D. all of the above

2. Groupthink can be combatted in which of the following ways?

A. the team leader could withhold his or her viewpoint during team discussion
B. the devil's advocate role could be assigned to a specific team member
C. team members could engage in cohesiveness-building training
D. both a and b

3. Team creativity can be promoted in which of the following ways?

a. Establishing a competitive environment to promote creative ideas
b. Establishing challenges for the team
c. Evaluating ideas during the idea generation stage
d. Stressing deadlines to encourage intensity and focus

4. Which of the following is an effective technique for dealing with troublesome group members?
a. Embrace their disruptive behavior
b. Use the same behaviors as the disruptive member to demonstrate why their behaviors
are flawed
c. Create an environment where the disruptive member does not feel welcome
d. Confront the person directly

5. Goals work best for building teams when

a. they are clearly stated
b. there are many goals to challenge the team
c. the goals create competition within the group
d. no goal is shared by every member on the team

6. Which of the following is not a way to establish team identity?

a. creating a team name
b. creating a uniform style of dress
c. creating group rituals
d. creating competition among group members for prizes and awards given to the best team member

Sami Ullah (CSP, CMIOSH, CRSP, SMS)

Safety Training Management & Consultancy Chartered Professional
Practice Exam Questions

7. Breaking down a problem into its constituent parts during team discussion is which of the
following steps in the Standard Agenda?
a. Criteria development
b. Identification of the problem
c. Analyzing the problem
d. Evaluating problem solutions

8. Consensus decision making means that

a. every group member's preferred choice will be selected by the group
b. all members agree to the final decision or group choice
c. all legitimate concerns of group members are addressed
d. both b and c

9. Majority rule has which of the following disadvantages?

a. it is time consuming to arrive at a majority decision
b. majorities make slow mythological decisions
c. a dominance power dynamic can emerge
d. all of the above

10.Groupthink is
a. a process where group members gather to decide issues
b. a process of group members stressing disagreement and skepticism
c. a process of group members stressing cohesiveness and agreement instead of skepticism and
optimum decision making
d. a process of breaking rigid thinking by placing a problem in a different frame of reference

Sami Ullah (CSP, CMIOSH, CRSP, SMS)

Safety Training Management & Consultancy Chartered Professional
Practice Exam Questions

Multiple Choice Quiz - Results

1. Which of the following are benefits of brainstorming when compared to nominal group
technique?

The correct answer was: d. all of the above.

References: Group participation indigenous to brainstorming makes it more fun typically than nominal
group technique with its rather rigid lack of interaction among group members. Brainstorming can
create a positive organizational climate and can encourage valuable employees to stay in an
organization.

2. Groupthink can be combatted in which of the following ways?

The correct answer was: d. both a and b.

References: Answers c promotes groupthink.

3. Team creativity can be promoted in which of the following ways?

The correct answer was: b. establishing challenges for the team.

References: Answers a, c, and d restrict team creativity.

4. Which of the following is an effective technique for dealing with troublesome group members?

The correct answer was: d. Confront the person directly.

References: Disruptive behavior should not be encouraged. Positive communication should always be
demonstrated to difficult group members. A cooperative group environment should always be created.

Incorrect. You did not provide an answer.

5. Goals work best for building teams when

The correct answer was: a. they are clearly stated.

References: Many goals can be confusing. Competitive goals discourage teamwork. Teamwork thrives
when goals are shared by all members.

6. Which of the following is not a way to establish team identity?

The correct answer was: d. creating competition among group members for prizes and awards given to
the best team member.

References: Competition among group members typically diminishes teamwork and makes
teambuilding more difficult.

Sami Ullah (CSP, CMIOSH, CRSP, SMS)

Safety Training Management & Consultancy Chartered Professional
Practice Exam Questions

7. Breaking down a problem into its constituent parts during team discussion is which of the
following steps in the Standard Agenda?

The correct answer was: c. Analyzing the problem.

References: The correct answer is the analyzing step. The other answers are different steps in the
Standard Agenda.

8. Consensus decision making means that

The correct answer was: d. both b and c.

References: These are the four essential requirements of an effective introduction

9. Majority rule has which of the following disadvantages?

The correct answer was: c. a dominance power dynamic can emerge.

References: Majority rule can lead to hasty decisions. Once a simple majority has been achieved a
decision can be made without careful consideration of minority opinion. Dominant members can plow
over dissenters.

10. Groupthink is

The correct answer was: c. a process of group members stressing cohesiveness and agreement instead
of skepticism and optimum decision making.

References: Groupthink is a process of poor group decision making engendered by excessive concerns
about cohesiveness and concurrence among group members. Disharmony is avoided.

Sami Ullah (CSP, CMIOSH, CRSP, SMS)

Safety Training Management & Consultancy Chartered Professional