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Production and Operations Management

This course provides a comprehensive overview of operations management. It is a full credit course consisting of 50 sessions of 60 minutes each. The course introduces strategic decision making, design, planning, and control of operations functions. Evaluation includes class participation, assignments, midterm and final exams. Pedagogy includes lectures, case studies, and minor projects covering topics such as operations strategy, product and process design, facility location, quality management, and lean production. The goal is to help students understand how efficient operations can provide competitive advantage.

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97 views

Production and Operations Management

This course provides a comprehensive overview of operations management. It is a full credit course consisting of 50 sessions of 60 minutes each. The course introduces strategic decision making, design, planning, and control of operations functions. Evaluation includes class participation, assignments, midterm and final exams. Pedagogy includes lectures, case studies, and minor projects covering topics such as operations strategy, product and process design, facility location, quality management, and lean production. The goal is to help students understand how efficient operations can provide competitive advantage.

Uploaded by

bushra begum
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Name of the Subject: OPERATIONS MANAGEMENT

Course Code and Subject Code: CC 206, OM


Course Credit: FULL (50 SESSIONS OF 60 MINUTES EACH)

Course Description
World Class performance in delivering high quality, cost competitive products and services
is essential to survival in today’s global economy. Operations Management is the function
that is uniquely associated with the design and management of the transformation process.
The continuous change in the approach towards operations function reflects the manner in
which ‘Operations’ impact the organization. Operations strongly influence how the funds of
the organization are utilized. Efficient processing is the basis for the value creation logic of
world class organizations.
This Course on Operations Management introduces issues related to strategic decision
making, design, and planning and operations control in the domain of operations to achieve
competitiveness and be a world class performance.

Evaluation pattern:
Class participation and Attendance 10%
Quizzes, Presentations and Assignments 20%
Mid Term Examination 30%
End Term (University) Examination 40%

Pedagogy:
 Lectures
 Case study
 Minor projects

Percentile
Session Course Content
weightage

Introduction to Operations Management


Definitions, Difference between Products and Services, Ten critical
1-2 10%
decisions in OM, Exciting new trends in OM, productivity challenge
Case: Kishore Biyani and Big Bazaar
Operations Strategy

3-6 Global view of operations, developing missions and strategies, Achieving


competitive advantage through operations, Issues in operations strategy,
strategy development and implementation

Design of goods and services:

7-10 Goods and services selection, generating new products, Product 5%


Development, Issues for Product Design, Defining Product., Documents for
production, Service Design

Process Strategy:

11-14 Four Process strategies, Process analysis and design, service process design, 5%
selection of equipment and technology, Technology in services, Process
redesign, Ethics and environmentally friendly processes

Facility Location:

15-19 Decisions related to logistics, Factors affecting location, methods of location


like factor rating, centre of gravity, transportation model, with Examples,
Case: Tata’s “Dream Car” Plant Location

Facility Layout: 15%

Strategic importance of layout, Types of layout – office layout, retail layout,


20-23 Warehousing and storage layouts, fixed position layout, Process-oriented
layout, Work cells,, Repetitive and product oriented layout including
assembly line balancing

Operations Scheduling::
24-26 Importance of Scheduling, Scheduling issues, Assignment method of 5%
loading jobs, Sequencing jobs, personnel scheduling in services

Project Management:
Importance, Meaning and types of projects with differences and
27-31 applications, Work breakdown structure, Gantt Chart, network models, time- 15%
cost model with problems with understanding of Network Crashing
Case: E. Sreedharan and Delhi Metro Rail Project

32-34 Material Requirement Planning (MRP): Dependent inventory model 5%


requirements, MRP structure, management and lot sizing techniques,
Extensions of MRP and MRP in services

Inventory Management:
Types and functions of inventory, Inventory management, Inventory models,
Inventory related costs, Probabilistic models and safety stock, fixed period
35-39 15%
systems, with Examples
Case: Pantaloon – Revolutionizing Inventory Management in Indian
Retailing

Managing quality

40-44 Defining quality, International quality standards, TQM with its tools, Six 10%
sigma – DMAIC cycle, TQM in services, Statistical process control,
Acceptance sampling

Supply chain Management:

45-48 Meaning and strategic importance of supply chain, Supply Chain economics, 10%
Supply chain strategies and management, E-procurement, Vendor selection,
Logistics management, Measuring performance

JIT and Lean Management:


49-50 Meaning of JIT, JIT layout, JIT inventory, JIT Scheduling, JIT Quality, 5%
Toyota production system, Lean operations, including services

Text Book:
1. Operations Management, Heizer, Render and Jagdish Rajsekhar, 9th Edition, Pearson
Education

Reference Books:
1. Operations management for Competitive Advantage, Chase, Acquilano, Jacobs and
Shankar, 12th Edition, Tata Mcgraw Hill
2. Production and Operations Management, Kanishka Bedi, 2nd Edition, Oxford
3. Operations Management Along the Supply Chain, Roberta S. Russell, and Bernard W
Taylor, Wiley India
4. Operations Management: Theory and Practice, B. Mahadevan, 2nd Edition, Pearson
Education
5. Operations Management, William Stevenson, 9th Edition, Tata Mcgraw Hill Publication
6. Production and Operations Management, R. Paneerselvam, 3rd Edition, Prentice Hall

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