01 Building Maintenance Summary
01 Building Maintenance Summary
3.2 Timely Prevention is better than cure. Defects create hazards leading to serious or fatal
Maintenance injuries. Most defects can, at their early stages, be discovered through visible or
detectable symptoms. If not promptly rectified, minor defects can develop into serious
ones, causing failure or sudden collapse, endangering lives and becoming more
costly to rectify. While Chapter 3 gives readers some hints on preventing the problems
and foreseeing the needs, Chapter 4 provides solutions for early actions or rectification,
thus avoiding hazards and Government orders. This is the spirit of timely maintenance.
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27 MAINTENANCE & MANAGEMENT
Chapter 3
Defects occur in various forms and to different extents in all types of buildings,
irrespective of age. The followings all contribute to the occurrence of defects
in buildings:
• the large varieties of building materials used that may not be well congruent
with one another;
• natural deterioration;
Symptoms/Phenomenon
• Patterned cracking
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Chapter 3
3.2 Timely
(i) Defective concrete, spalling or loose plaster in ceilings (continues)
Maintenance
Possible Causes
• 4.1.1(a)(i)
(ii) Water seepage from external wall, window, roof, or from ceiling
Symptoms/Phenomenon
• Water staining
• Water dripping
• Growth of fungus
• Rust staining
Possible Causes
• 4.1.3
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Chapter 3
Symptoms/Phenomenon
Possible Causes
• 4.1.1(a)(ii)
Symptoms/Phenomenon
• Spalling
Possible Causes
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Chapter 3
3.2 Timely (v) Non-structural cracks (usually in plaster or other finishes with cement
Maintenance sand rendering as base)
Symptoms/Phenomenon
• Hairline cracks
Possible Causes
• 4.1.1(b)(ii)
Symptoms/Phenomenon
• Falling off
• Cracks
• Loosening of parts
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Chapter 3
Possible Causes
• 4.1.1(b)
For repairing the above defects, please refer to Chapter 4 Section 4.1.1 onwards.
* Structural cracks deserve immediate attention. They indicate that the structure
of the building, or at least a part of it, is overstressed. A structure, when stressed
beyond its capacity, may collapse without further warning signs. When such
cracks suddenly develop, or appear to widen and/or spread, the findings must
be reported immediately to the Buildings Department. A building professional
such as a Registered Structural Engineer is usually required to investigate the cause(s)
of the cracks, to assess their effects on the structure, to propose suitable rectification
and remedial works, and supervise the carrying out of such works.
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Chapter 3
3.2 Timely
System Symptoms/Phenomenon Possible Causes
Maintenance
Air • Not cool enough, not warm • Poor efficiency, leakage of
Conditioning/ enough refrigerant dust and dirt at
Heating heat transmission fins
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Chapter 3
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Chapter 3
• Blockage of weepholes
• Cracked or damaged
slope surface
• Ground subsidence in
slopes, retaining walls or in
roads or pavements at the
crest and toe of slopes and
retaining walls
• Excessive overflowing of
water from weepholes or
wall surface of slopes and
retaining walls
• Sudden change in colour (from clear to muddy) of water flowing from slopes
or retaining walls
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Chapter 3
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Chapter 3
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Chapter 3
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Chapter 3
Many different techniques for investigation and repair for the above defects
are available in the market. Readers should consult a building professional
especially when the cause of the problem is not obvious or cannot be easily
identified.
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Chapter 3
3.2 Timely 3.2.1 Common Building Defects and Their Symptoms (continues)
Maintenance
(f) Defects in Windows and External Appendages
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Chapter 3
There are two main reasons why cantilevered structures demand close
monitoring. Firstly, they are often exposed to weather attack or weakened
by unauthorized building works. Secondly, unlike the conventional reinforced
concrete structures that the main
reinforcements are placed near the bottom
to the element, reinforcements are placed
near the top surface of such structures
where cracks will also first start to develop.
Therefore, if waterproofing at the top is
inadequate or damaged by the cracks
allowing ingress of water, corrosion of
the reinforcements will result. The corrosion
will reduce the effective cross-sectional
area of the reinforcement bars resulting
in sudden collapse.
• Cracking at junctions
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Chapter 3
Except for canopies which are mostly found in podium levels, other
appendages are usually thin and small in sizes but large in numbers which
are difficult to check and monitor. Therefore, adequate resources should
be allocated for regular inspection and repair in order to prevent them from
becoming falling hazards.
Dangerous goods must be handled with extreme care. When they are
being in use, no naked fire is allowed in the vicinity in order to avoid the
outbreak of fire and explosion.
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Chapter 3
For more details on the execution of the works, please refer to Section 4.2
and Section 4.3 of Chapter 4.
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Chapter 3
• water seepage at your party wall after the adjoining building was
demolished; and
• flooding or mud flow from the site, or indirectly caused by the site due
to blockage of public drains.
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Chapter 3
The initiating adjoining owners will have to seek consent to carrying out
such works in the affected building. However, even if mutual agreement
cannot be arrived at, the required works should still be implemented
for the sake of safety and structural stability.
Normally, the shoring and supporting works will be removed after the
completion of the adjoining works. In the case if the affected property
has developed structural damage, the adjoining initiating owner will be
required to carry out the necessary investigation, survey and repair to
your building before removing the supporting structures.
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Chapter 3
Possible Causes
• 4.1.1(b)
For repairing the above defects, please refer to Chapter 4 Section 4.1.1 onwards.
* Structural cracks deserve immediate attention. They indicate that the structure
of the building, or at least a part of it, is overstressed. A structure, when stressed
beyond its capacity, may collapse without further warning signs. When such
cracks suddenly develop, or appear to widen and/or spread, the findings must
be reported immediately to the Buildings Department. A building professional
such as a Registered Structural Engineer is usually required to investigate the cause(s)
of the cracks, to assess their effects on the structure, to propose suitable rectification
and remedial works, and supervise the carrying out of such works.
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Chapter 3
3.2 Timely
System Symptoms/Phenomenon Possible Causes
Maintenance
Water Supply • Insufficient water pressure or • Blockage or leakage of
flows components of the supply
system such as pipes or
valves
• 4.1.2(a)
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Chapter 3
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Chapter 3
3.2 Timely
System Symptoms/Phenomenon Possible Causes
Maintenance
Air • Not cool enough, not warm • Poor efficiency, leakage of
Conditioning/ enough refrigerant dust and dirt at
Heating heat transmission fins
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Chapter 3
3.4 Need for After reading through the preceding sections of this Chapter, readers can
Effective appreciate the size and complexity of problems and the paramount
Maintenance & importance of effective maintenance and management. Formulation of
Management long-term maintenance as well as surveillance and control plans are initial
steps to ensure a safe and pleasant living environment.
Planned maintenance gives the owners and the property managers more
time to prepare for the works and, more importantly, to secure the necessary
funding. It usually starts out by a thorough condition survey to assess the
current situations, identify the full extent of works
required and lay down the level of expectation.
Considerations include implementation programs,
standard of performance and reliability, as well as
maintenance strategy, budget, and life cycles of certain
elements and facilities.
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Chapter 3
• gates and locks, fire doors and closers, intercoms and TV signaling, lights
and fittings;
• surface water channels, drains, manholes covers, oil interceptors and grease
traps;
• air-conditioning units and pipes for coolants and condensate water; and
Fire has taken many lives in the past. Readers' attention is drawn in particular
to the importance of inspecting the provisions in fire service installations
and means of escape as follows.
Means of escape
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Chapter 3
• The swing of doors or gates should not encroach onto exit routes, such as
common corridors, staircases and rear lanes, causing obstruction to escape.
• Doors or gates in common parts should be readily openable from the inside
without the use of a key.
• Exit stairs at ground floor level should be separated from the rest of the
building, such as storerooms, ground floor shops or other uses.
• Exit doors should open in the direction of exit when the room capacity
exceeds 30 persons.
• Doors or gates should be set back at ground floor exit where there is a
drop in level or a step. When they open outwards, they should not obstruct
the public pedestrian flow.
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Chapter 3
• Fireman's lift lobbies protect the firemen in using the lift for rescue. No
alteration should be made to the lobby walls and doors.
• Exit staircases are used by the firemen for both access and rescue purposes.
They should be free from obstructions.
Regular maintenance
Most of the walls and floors in buildings serve to prevent the spread of
fire and smoke from one part of a building to other parts, or from one
building to another. No unprotected opening should be made in such walls
and floors. If in doubt, the building owners should seek advice from an
AP.
Staircases
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Chapter 3
The following are fire service installations and equipment commonly found
in Hong Kong:
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Chapter 3
• Exit sign
• Fireman's lift
• Fire extinguisher
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Chapter 3
When the fire service installations are found to be not working properly
or damaged, a registered fire service installation contractor should be
employed immediately to inspect and repair as necessary.
If the owners have any doubt about the qualification of a contractor for
fire service installations, they may consult the Fire Protection Command of
the Fire Services Department. For more details on the execution of works,
please refer to Section 4.3 of Chapter 4. For useful telephone contacts,
please refer to Appendix 2.
(b) Surveillance
(c) Control
• Identify all the malfunction and defective elements and facilities for immediate
attention and repairs according to the agreed strategy and standard for
proper functioning.
• Stop wedging open of fire doors to ensure proper protection of exit routes.
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Chapter 3
3.4 Need for • Prevent illegal extensions or misuses at the earliest possible time to prevent
Effective deterioration of environment.
Maintenance &
Management • Stop any illegal connections of electricity, water, drainage, or signal cables
for ensuring safety and proper functioning of utility supplies.
• Identify and prevent trespassers or any weak point in security which will
lend itself to burglaries and trespasses.
(a) Functions
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Chapter 4 S E L E C T I N G T H E A P P R O P R I AT E
S O L U T I O N S
After understanding the size and nature of problems in building maintenance and
management from Chapter 3, readers can find from this chapter principles and
guidelines in selecting the appropriate solutions. While Section 4.1 to 4.4 of this
Chapter concentrate on the maintenance aspects, Section 4.5 mainly covers more
on management related issues such as the formation and operation of Owners'
Corporation (OC).
4.1 Dealing With Methods and knowledge on the repair of common defects and removal of nuisance
Building Defects are provided in this Chapter for general reference. The repair or rectification process
& Nuisance as described are technical in nature and in most cases require professional input.
Under no circumstances should this Guidebook be referred as a workman's manual
or a "do it yourself" guide. Building owners, Owners' Corporation (OC) or Owners'
Committee should always engage the services of qualified building professionals
as Project Consultants or Project Managers to advise, supervise and handle all the
technical, contractual and legal matters in relation to the works and the required
contracts. This Chapter is a very useful tool for their communication with the building
professionals and contractors.
To exhaust all the available methods on every possible building defect or nuisance
is not the intention of preparing this Guidebook. Readers should refer to other relevant
sources if an in-depth knowledge in a particular area is considered necessary.
Precautionary measures for the safety of the public should be completed before the
commencement of the repair works. Double scaffolding, protective screens, catch
fans are usually required for repair of the external finishes/tiles of the buildings.
Tight budget should never become an excuse to compromise public safety during
the repair works.
(a) Structure
Patch repair
It is the most common repair method for minor concrete defects such as
surface spalling. Damaged or defective concrete is to be hacked off down
to sound substrate and patched up with appropriate repair mortars to protect
the steel reinforcement from rusting. Two types of materials are commonly
used for patching up by hand:
Resin-based mortars such as epoxy resin mortar and polyester resin mortar
After all defective concrete has been hacked off, rusty reinforcement bars
should be properly cleaned, and primed with suitable cement/epoxy based
primer matching the mortar used for patching if the environment is particularly
aggressive, before patching up. Only primers specially manufactured for
the purpose can be used, otherwise, the bonding strength between concrete
and steel bars will be impeded, totally nullifying the repair efforts. Furthermore,
before patching up, the exposed concrete surfaces and the steel bars must
be dust free to allow effective bonding with the new mortars.
Should circumstances arise that the diameters of the reinforcement bars are
found substantially less than their original sizes after the "rust shells" have
been removed, addition or replacement of steel bars is required. The
process involves identification of the type of existing steel bars, assessment
on the required replacement/supplement of reinforcement bars and the
required lapping of the new and old bars. Structural calculations may also
be required.
After identifying and addressing the problem causing the cracks, the repair
of the cracks is usually done by pressure injection of non-shrinkage grout
or epoxy resin or by open-up and refill/recast with concrete.
External wall tiles or panels of wall finishes insecurely fixed to external walls
will likely fall off without any further warning symptoms resulting in disasters
to pedestrians. All loose parts should first be removed to eliminate the
imminent danger and replaced to maintain protection to external walls.
A proper key between the existing concrete wall and the newly finished
layer as well as the bonding of individual tile to its bedding mortar is crucial
to avoid recurrence of the same defects. Proper preparation of the exposed
surfaces of the existing wall for a physical key with the new mortar; use
of suitable bonding agents or adhesives for the mortar; and special adhesives
for the tiles are essential means for this purpose.
After the external wall tiles or finishes have come off, loose concrete,
honeycombing, spalling may be revealed. Loose parts should be thoroughly
removed down to the sound concrete substrate. Then, suitable repair mortar
should be applied in accordance with description in Section 4.1.1(a)(i)
of this Chapter. Should the defects be found so extensive that
replacement/addition of steel reinforcement bars, partial or demolition and
re-casting of certain parts of concrete elements is considered necessary,
readers should also refer to Section 4.1.1(a)(i) of this Chapter for details.
(iv) Claddings
In any repair process for external stone cladding, dry fixing type stone
cladding system should never be replaced by the traditional mortar wet
fixing method which leads to disastrous results.
Glass panes
Any broken or cracked glass panes should be replaced at once with the
same type and thickness of glass.
Steel windows
Aluminium windows
Bar hinges in aluminium window system is one of the most common sources
of problem that leads to dislodgment of sashes. They should be regularly
checked for any loose fixings, deformation, cleared of dust and dirt and
lightly lubricated to avoid friction causing undue load on the fixing. Should
any of the aluminium angle for securing the glass panes be found missing,
replacement must be done at once to avoid falling of glass panes.
Locking devices
In the process of installing the new window frames, readers may wish to
note the following points:
l window frames should be securely and rigidly fixed in place to window
opening in walls by fixing lugs;
l suitable waterproofing grouting should be properly applied between the
window frame and the opening with an additional coat of waterproofing
material around the frame;
l for aluminium windows, joints in window frames and sections should be
properly sealed with suitable sealant. The window frames should be suitably
equipped with water bars at its sill to prevent entry of water. A continuous
gasket of suitable materials should also be properly applied along the whole
perimeter between the window frame and openable sashes; and
Owners should ensure that the power loading generated by the appliances
and installations do not exceed the maximum loading approved by the
electricity supply company. Qualified building services engineer or registered
electrical contractor should be consulted if in doubt.
Basic fire service installations in the building generally include hose reels,
fire extinguishers, fire alarm systems or automatic sprinkler systems. These
installations and equipment are for preventing spread of fire, giving alarms
or extinguishing fire.
Apart from ensuring that the lift or escalator meets with the necessary safety
standards, building owners should also monitor the following aspects,
including:
• upkeeping the lift machine room and the lift pits in clean and tidy conditions.
(i) Components
Many old buildings still use galvanized iron (G.I.) pipes for the fresh water
supply. As G.I. pipes are prone to corrosion over time, they are currently
prohibited by the Water Authority. Maintenance works in these buildings
should include the total replacement of the G.I. pipes by suitable approved
materials such as copper pipes or PVC lined G.I. pipes.
Many places in Hong Kong are supplied with sea-water for flushing purposes.
Therefore, the Water Authority requires that all flushing systems should be
able to withstand the attack of sea water even in areas where fresh water
is supplied for flushing. PVC pipes are commonly used for this purpose.
(a) Roof
• upturns of the material at parapets and walls, protruding pipes and ducts,
sharp corners are potential areas of problems;
(iv) Testing
(v) Warranty
There are other repair methods available in the market e.g. the use of
chemical additives to existing concrete surfaces or chemical injection into
the cracks and voids. Since they can be applied from the floor below to
stop the leakage, they are recommended as a temporary measure when
the upper floor or the roof owner is not co-operative in the repair work.
However, the result may not sustain as water will still find its way down
via other weak points.
(i) Repair
• Weak points in the wall such as holes, honeycombs, dirt and foreign matters
should be removed and patched up by suitable waterproofing mortar.
(d) Windows
All sashes should be tightly fitted. If leakage occurs at the junction between
the sash and the frame, the gasket around the sash should be checked
and if necessary, replaced.
If leakage occurs at the filling materials between the frame and the wall,
the following remedial measures can be used concurrently to ensure
performance:
• External junction between the frame and the packing should be further
protected by applying suitable mastic or silicon sealant along the perimeter
of the frame.
• The window sill in the external wall should be graded to fall away from
the window to avoid ponding. A groove in the external wall finishes at
the top of the window opening should also be formed to drip-off the water
carried from the external wall above.
• Internally, the cracks on the packing around the frame can be sealed by
injection of suitable materials.
(ii) Repair
The defective section(s) should be replaced and securely fixed onto the
external walls or floors. For old buildings, building professional should
be appointed to assess whether it would be more economical to replace
all the common drains in the long run.
(i) Manholes
4.1 Dealing With Foul air leaking from manholes could be stopped by repairing the edges
Building Defects of the manhole opening, cracks in the manhole and manhole cover or using
& Nuisance a double-sealed type manhole cover.
(ii) Drains
(iii) Blockage
Typical Routine Maintenance Works for Slopes and Retaining Walls are
as follows:
(b) Weepholes and Surface • Clear obstructions (e.g. weeds and debris)
Drainage Pipes in weepholes and pipe ends.
(e) Rock Slopes and • Seal up open joints or provide local surfacing
Boulders to prevent ingress of water.
Note : Safe and easy access should be designed and maintained for carrying
out the maintenance works.
4.4 Long Term This section provides the basic principles in planning for long term maintenance.
Maintenance Some topics though look theoretical, can give readers some ideas on the
Plan importance of planning ahead and carrying out preventive measures to
minimize any possible danger to lives. Interested readers are encouraged
to consult other text and publications for more in-depth understanding on
the subject. With some background knowledge in the field, readers may
find it easier to communicate with building professionals to device action
plans for long term effective maintenance.
(a) Servicing
(b) Repairs
(c) Replacement
When a building element or part of a system reaches the end of its economic
expected lifespan, repairs are not advisable. Replacement will be more
cost effective.
(d) Upgrading
Before any maintenance works are carried out, a condition survey of the
building is usually conducted. The purposes of a condition survey are to:
• assess the extent of works, prepare for budget, plan the implementation
priorities and program; and
• estimate the quantities of repair and maintenance works for the preparation
of contracts.
4.4 Long Term 4.4.5(a) Approach to Derive the Maintenance Budget (continues)
Maintenance
Plan (ii) The Formula Approach
Like the conventional approach above, this technique does not match
budget with identified needs. The method also assumes a generic renewal
pattern and does not allow for the varying life cycles of different building
elements/components.
It is also advisable to provide for a sinking fund for the future modernization
of the common areas. A small portion of the monthly management fee
from the owners and occupiers could contribute to the fund. This reserve
will avoid an abrupt and dramatic increase in the management fee because
of replacement or modernization works, hence minimize criticisms from
Owners’ Committees and occupiers.
The following maintenance cycles are suggested for reference. They are
dependent on the particular circumstances of the building, and the cycles
can be adjusted to suit a circumstances and level of maintenance expected.
However, for essential items which affects safety of the occupiers and the
public such as external wall finishes, fire services and lift installations, the
following suggestions should be regarded as the reasonable cycle and
should not be lengthened.
Overhaul yearly