DC-80A Series

System Recovery Guide

 Content
Content.................................................................................................................................1
Before the Recovery............................................................................................................2
1 Step One - Data Backup ...............................................................................................3
2 Step Two – Make the Recovery USB Flash Drive........................................................4
3 Step Three – System Recovery....................................................................................7
3.1 Operating System and Application Software Recovery ............................................................ 7
3.2 Application Software Recovery Only ....................................................................................... 9
4 Step Four – Verification ..............................................................................................12
5 Step Five – Activating Windows 10 Operating System ............................................13
5.1 Enter Windows ......................................................................................................................13
5.2 Online Activation ...................................................................................................................13
5.3 Phone Activation ...................................................................................................................15

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 Before the Recovery
(1) This document describes how to recover the software of Diagnostic Ultrasound System. The
recovery includes operating system (Windows 7 or Windows 10) recovery and application
software (Doppler software) recovery.
(2) Determine current software version: turn on the machine, press Setup key  [About]. Write
down current System Software Version number.
(3) You need the following items:
a) A recovery USB flash drive with pre-loaded software from Mindray, or
b) Recovery package files (ZIP file) and an empty USB flash drive with minimum 16GB space.
(4) Make sure the machine is connected to AC power throughout the recovery. Do not disconnect the
power or shut down the system during the recovery process.
(5) All user installed drivers, including printer driver will be erased during operating system recovery.
You will have to reinstall them after the software recovery.
(6) The first several times of boot-up process after operating system recovery may seem longer than
usual, this is normal.

(7) For Windows 7 machine (Doppler version lower than V2.0.0), if you want to recover
the Doppler software to V2.0.0 (Rev45123) or later versions, you need to upgrade the operating
system from Windows 7 to Windows 10 at the same time.

(8) Windows 10 needs to be activated after the operating system recovery.

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1 Step One - Data Backup
(1) Back up user preset data.

User preset data may be erased during the recovery. Mindray strongly recommends
backing up user presets prior to the recovery.
To back up user presets to a USB flash drive:
Plug a USB flash drive into the machine, press Setup key on the keyboard, click [Maintenance],
select the type of the preset data, and click [Export]. Select USB drive, type a name for the preset
data file and click OK.
(2) Back up patient data.

Even though patient data including patient info, images, cine loops and reports
usually will not be affected during recovery, for safety consideration, Mindray strongly
recommends having all the patient data backed up before the recovery.

Refer to operator’s manual for detailed instructions of how to backup patient data.

Patient data and presets from a software version might not be compatible with other
software versions.

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2 Step Two – Make the Recovery
USB Flash Drive
(1) If you already have a recovery USB flash drive ordered from Mindray, this step is not necessary.

Continue to Step Three – System Recovery.

(2) Format the USB flash drive.

1. Formatting the USB flash drive will erase ALL the data on it. Back them up prior to the
formatting if necessary.
2. The system supports only FAT32 format USB disk.
3. The USB flash drive should contain only one partition.

Plug the USB flash drive into a virus-free computer (we take Windows operating system as an
example). Go to My Computer, right click the USB flash drive (Removable Disk) icon and select
Format.

Select FAT32 as File system, click Start. Click OK if it is safe to erase all the files on the USB
flash drive. A message “Format Complete” will be displayed shortly.

(3) Select the suitable method to copy the software package:

You can download the application software ZIP file in the path \Software\Ultrasound
Application Software and the operating system recovery software ZIP file in the path
Software\Operating System Software from the website(TDP) provided by Mindray.
Note: Please locate the corresponding ultrasound model file folder to download the software.
a) If you want to recover both operating system and application software, extract the operating
system software package ZIP file to the root directory of the USB flash drive, then extract
application software package ZIP file to the “doppler” directory.

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NOTE: Files and folders of different versions for OS or Doppler may vary; the following screenshot
is only for reference only.

If you need to recover the operating system from Windows 7 to Windows 10, the customer
needs to buy a "win7towin10.key". After purchasing, the “win7towin10.key” file has to be copied to the
root directory of the USB flash drive as displayed in the below left figure. Otherwise, a license error
will be displayed as shown in the below right figure.

In some rarely happened conditions for recovering the operating system from Windows 10
to Windows 10, the license error may also be displayed as shown in the above right figure. In this
condition, please contact the Mindray service engineer to provide the “win7towin10.key. After
acquiring, the “win7towin10.key” file has to be copied to the root directory of the USB flash drive as
displayed in the above left figure.

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(4) If you want to recover application software only, extract the application software package ZIP file
to the root directory of the USB flash drive. Disconnect the USB drive from the computer.

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3 Step Three – System Recovery
NOTE:
(1) To recover both operating system and application software, follow the instructions in 3.1
Operating System and Application Software Recovery.
(2) To recover the application software only, skip 3.1 and follow the instructions in 3.2 Application
Software Recovery Only.
NOTE: Do not connect other USB devices during recovery. The recovery USB flash drive must
contain no more than 2 partitions in the disk.

3.1 Operating System and Application Software

Recovery
(1) If operating system recovery is determined not necessary, ignore this step and jump to 3.2
Application Software Recovery Only.
(2) Turn off the machine. Disconnect all the USB devices connected to the machine, and plug the
Recovery USB flash drive to one of the USB ports.
(3) Turn on the machine. Repeatedly press the F4 key until a message like below is displayed on the
screen.
Note: If a message “Enter char to delete up to:” is displayed on the screen, ignore it.

The three installation selections are described as below:

Option Content Note
Install system with Drive C will be formatted and operating system and
keeping user’s application software will be recovered. (data on drive D and
1
data. E, such as patient data and network settings, will not be
affected)
Install system The whole hard drive will be formatted and operating
without keeping system and application software will be recovered. (data on
2
user’s data drive D and E, such as patient data and network settings,
<format all disk>. will be erased)
3 Quit Exit without recovering software.
(4) Enter number 1 and press Enter key to recover system while keeping patient data.

 If the Hard Disk card is replaced, you must enter number 2 to select the second installation.

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  In other situations, DO NOT choose number 2 unless instructed by Mindray. All partitions on
the Hard Disk will be formatted and all user data will be erased, including user presets,
network settings and patient data if number 2 is selected and confirmed.
 The option keys will be kept in both installation selections.
(5) Operating system recovery begins.

(6) Press any key to reboot when the message “Press any key to continue...” is displayed.

(7) After restart, the application software recovery begins automatically.

Note:
For Windows 7 recovery, approximately half a minute later, a windows like below is displayed on
the screen, select “Install this driver software anyway” three times.

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 For Windows 7 recovery, if an optional module is not installed on the machine, such as ECG, a
recovery failure message will be displayed on the screen. Please ignore them.

(8) A message “Do you want to delete user preset data? (Y/N)” may be displayed on the screen.
Enter “N” then press Enter key to keep the user presets, or enter “Y” then press Enter key to
erase current presets and load factory default presets.

This message will be displayed if option 1 was selected in the beginning (3.1 chapter).
Note: Old user presets may not be compatible with the new software. For optimal performance,
loading factory default presets is recommended.
(9) Press Enter key to power off the system when the message below is displayed on the screen.

(10) Disconnect the Software Recovery USB flash drive and then turn on the machine.
(11) Skip the following 3.2 Application Software Recovery Only and Jump to Step Four –
Verification.

3.2 Application Software Recovery Only

(1) Disconnect all USB devices connected to the machine. Plug in the Software Recovery USB flash
drive.

(2) Turn on the machine and make sure the USB icon is displayed at the lower right corner of
the screen.
(3) Press Setup key  [Maintenance]  [Setup]  [Recover]. Select USB drive and highlight
“boot_doppler.bat” file in the “Doppler” folder. Click OK. The system will shut down.

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(4) Press power button to turn on the machine. The application software recovery starts
automatically.

NOTE:
For Windows 7 recovery, if the uploading driver or keyboard driver is updated in the application
software recovery package, the message like below may appear, select “Install this driver
software anyway”.

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(5) A message “Do you want to delete user preset data? (Y/N)” may be displayed on the screen.
Enter N then press Enter key to keep the user presets. Or enter Y then press Enter key to erase
current presets and load factory default presets.

Note: For optimal performance, loading factory default presets is recommended.

(6) Press Enter key to power off the system when the message below is displayed on the screen

(7) Disconnect the Software Recovery USB flash drive.

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4 Step Four – Verification
(1) Verify system software version.
Turn on the machine. Press Setup key  [About]. Ensure the ECN/TCN version is the same
with the current released ECN version. Ensure version numbers including Product Name,
Configuration Type, and UPG Version and Operating System Version displayed on the
screen match the ones on the software package you received.
(2) Check system functions for proper operation.
(3) Check the functions of installed options, peripherals, DICOM and others. Configure them if
necessary.

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5 Step Five – Activating
Windows 10 Operating System
NOTE: After the Windows 10 Operating System is recovered, Windows 10 needs reactivation.
Windows 10 will be automatically activated when the ultrasound system is connected to the internet.
Methods of checking the activation status:
 You can view the activation status in system information screen (press <F10 Setup> key
[About]).
 Occasionally, the updates of the activation status in information screen may delay. In this case,
you can enter Windows to view the activation status. See steps 1-4 of “Online Activation” below
for details.
If Windows 10 is not automatically activated, activate it manually.
Before performing the operating system activation, enter windows screen first.
Jump to 4 Step Four – Verification_Step_Four_– when Windows 10 is activated.

5.1 Enter Windows

Open [Enter Windows] to enter the interface to set the password (website: http://ukmo.mindray.com/).
The following dialog box appears after clicking “Make Pwd” icon.

1. Type device’s Mac address and serial number (see System Information). The password of Mac
address to Windows system is created after clicking “Make Pwd”.
2. Enter maintenance menu. Click [Enter Windows]. Type the password to enter Windows system.

5.2 Online Activation

Make sure the ultrasound system is connected to the internet.
1. Log on to the system with the Service account, go to [Setup] > [Maintenance] > [Setup] > [Enter
Windows], and input the password.
For details about obtaining password, please refer to "5.1 Enter Windows".
2. Input “Control Panel” in the address column in the pop-up Windows Explorer and press [Enter]
key to display Control Panel.

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3. Select [System and Security], and then select [System].

4. Check the activation status. If Windows 10 is not activated, close Windows Explorer to return to
the ultrasound screen.
If the “Activate Windows” button is displayed on the screen, as shown in the above figure,
Windows 10 is not activated.
5. Navigate to [Setup] > [Maintenance] > [Setup] and click [Enable ms-setting].
6. Select [OK] > [Save] to exit and power off the system.
7. Power on the system, and redo steps 1-3.
8. Click [Activate Windows]. It may take a while to activate Windows. After it is successfully
activated, “Windows is activated” will be displayed on the screen as shown below.

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9. Double-click the "BackToDoppler" tool in the desktop to return to the ultrasound screen. Navigate
to [Setup] > [Maintenance] > [Setup] and click [Disable ms-setting].
10. Select [OK] > [Save] to exit and power off the system.

Note: After clicking [Enable ms-setting], you can make settings for the operating system on Windows
interface. After the settings, click [Disable ms-setting] on the maintenance screen to disable the
function immediately. Otherwise, the performance or operation of the ultrasound system may be
affected.

5.3 Phone Activation

If the ultrasound system is not connected to the internet, activate Windows 10 by the phone.
1. Log on to the system with the Service account, go to [Setup] > [Maintenance] > [Setup] > [Enter
Windows], and input the password.
For details about obtaining password, please refer to "5.1 Enter Windows".
2. Input “cmd” in the address column in the pop-up Windows Explorer and press [Enter] key.
3. Input “slui 4” in the DOS prompt and press [Enter] key. Phone activation wizard Menu will be
displayed as below.

4. Select your country or region, and click [Next] to continue.

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5. Call one of the phone numbers displayed on above. Choose the proper option number according
to the voice prompts, and enter the Installation ID. Then write down the Confirmation ID
according to the voice prompts.
Windows 10 on the ultrasound system is pre-installed with a volume license.
6. Click [Enter confirmation ID] to enter the following menu.

7. Input the Confirmation ID, and click [Activate Windows] to finish the activation.

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P/N: 046-012863-00 (4.0)