Compatibility Information

- PC Software -
Revision history : See the top page of each chapter

Business Communication Business Unit

Connected Solutions Company
Panasonic Corporation

1
Table of contents :

1. Operability for Windows OS Page 3

Appendix Page 9

2. Operability for Office Software Page 17

2
 １. Operability for Windows OS

Revision history of this chapter :

2012.08.02 PSN/BSBU
2012.08.29 Schedule is revised.
2012.10.31 Information for phone-related software products is added.
2013.1.9 PCMC NS release plan are changed
2013.1.15 Update the status
2013.1.22 Update the status and add the Compatible mode set page
2013.1.25 Update the Phones status. Clarify that the Call Account is not support new OS.
2013.3.4 Update the IP-Softphone status
2015.11.06 Update for windows 10.
2018.5.24 CNS/BCBU Update for Windows Server 2012 R2 and Windows Server 2016.

3
 1. Operability for Windows OS

 Background
Microsoft has already released the following OS as of May 2018.
- Windows Server 2012 R2
- Windows Server 2016

 Compatibility with new OS

Windows Server 2012 R2 :
- GUI mode is supported.
(Not support Server Core mode / MinShell mode.)
Windows Server 2016 :
- GUI mode is supported.
(Not support Server Core Mode / Nano Server Mode.)

4
 1. Operability for Windows OS
Check OK = Not necessary to change the current version.It works on new Windows OS.
Check OK *(1) = Necessary to add rules for CA Client in Windows Firewall on Windows Server.
See Appendix-1 at the end of this document.
Check OK *(2) = Necessary to add the configuration in Internet Explorer on Windows Server.
See Appendix-2 at the end of this document.

Win Svr Win Svr

Win10 Win10 Win8.1 Win8.1 Win7 Win7 Win Svr Win Svr Win Svr
Software name Release Release 2008 2008
(64) (32) (64) (32) (64) (32) 2016 2012 R2 2012
(64) (32)

UC Pro Client Yes Yes Yes Yes Yes Yes Yes Check OK Yes Check OK Yes Yes Yes

UC Pro Server Yes Yes Yes Yes Yes Yes Yes Check OK Yes Check OK Yes Yes Yes

CA Client
Thin Check OK Thin Check OK Thin Thin Thin
(Communication Assistant Yes Yes Yes Yes Yes Yes
Client *(1) Client *(1) Client Client Client
Client)

CA Server
Check OK Check OK
( Communication Assistant Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
*(2) *(2)
Server)

CSTA Multiplexer Yes Yes Yes Yes Yes Yes Yes Check OK Yes Check OK Yes Yes Yes

LAN LAN LAN LAN LAN LAN

3rd Party TSP Yes Yes LAN Only Check OK LAN Only Check OK Yes
Only Only Only Only Only Only

DL IP Softphone
Yes Yes Yes Yes Yes Yes N/A - N/A - N/A N/A N/A
CA V4 IP Softphone

UM IMAP Session Controller Yes Yes Yes Yes Yes Yes N/A - N/A - N/A N/A N/A

FAX Driver Yes Yes Yes Yes Yes Yes N/A - N/A - N/A N/A N/A

C#SDK NO NO NO NO Yes Yes NO - NO - NO Yes Yes

5
 1. Operability for Windows OS
Condition *(1) = Windows7 compatibility mode must be set. Please see Appendix-3 at the end of this document.
Condition *(2) = If the USB driver is installed with PCMC, the installer displays an error message.
Please install the USB driver separately.

Win10 Win10 Win8.1 Win8.1 Win7 Win7 Win Svr Win Svr Win Svr Win Svr Win Svr
Software name
(64) (32) (64) (32) (64) (32) 2016 2012 R2 2012 2008(64) 2008(32)

NSX Maintenance Console

( Including offline WebMC and Yes Yes Yes Yes Yes Yes N/A N/A N/A N/A N/A
Bulk Administration Tool )

NS Unified Web Maintenance

Console
Yes Yes Yes Yes Yes Yes N/A N/A N/A N/A N/A
( including offline mode )

Unified PC Programming Software

(PCMC) Yes Yes Yes Yes Yes Yes N/A N/A N/A N/A N/A
For TDA/TDE/NCP

PC Programming software Yes Yes Yes Yes

(PCMC) Condition Condition Condition Condition Yes Yes N/A N/A N/A N/A N/A
For TVM/TVA *(1)*(2) *(1)*(2) *(1) *(1)

USB Driver
(KX-TE Series TA824, TVM TVA Yes Yes Yes Yes Yes Yes N/A N/A N/A N/A N/A
Series)

Voice Mail converter

Yes Yes Yes Yes Yes Yes N/A N/A N/A N/A N/A
( Audio File Extraction Tool )

PC Programming Software
(PCMC) Yes Yes Yes Yes Yes Yes N/A N/A N/A N/A N/A
For analog PBX

6
 1. Operability for Windows OS (Phones)

Win Svr Win Svr Win Svr Win Svr Win Svr
Software name Win10 (64) Win10 (32) Win8 (32) Win8(64) Win7(32) Win7(64)
2016 2012 R2 2012 2008 (32) 2008(64)

Embedded Web IF (UT) Yes Yes Yes Yes Yes - N/A N/A N/A N/A N/A

Embedded Web IF (UDS) Yes Yes Yes Yes Yes - N/A N/A N/A N/A N/A

Embedded Web IF (TGP) Yes Yes Yes Yes Yes - N/A N/A N/A N/A N/A

Embedded Web IF (HDV) Yes Yes Yes Yes Yes - N/A N/A N/A N/A N/A

PC Tool (UDS) Yes Yes Yes Yes Yes Yes N/A N/A N/A N/A N/A

Conferencing Phone Manager (NT700) Yes Yes Yes Yes Yes Yes N/A N/A N/A N/A N/A

7
 1. Operability for Windows OS (Not support)
Software which does not support Windows7 or later.

Win Svr Win Svr Win Svr Win Svr Win Svr
Software name Win10(64) Win10(32) Win8.1(64) Win8.1 (32) Win7(64) Win7(32)
2016 2012 R2 2012 2008(64) 2008(32)

PA Client NO NO NO NO NO NO NO NO NO NO NO

PA Server NO NO NO NO NO NO NO NO NO NO NO

Call Accounting NO NO NO NO NO NO NO NO NO NO NO

NCV200 Client NO NO NO NO NO NO NO NO NO NO NO

PMS Interface
NO NO NO NO NO NO NO NO NO NO NO
Software

PC Console NO NO NO NO NO NO NO NO NO NO NO

PC Phone / PC
NO NO NO NO NO NO NO NO NO NO NO
Phone Light

1st party TSP NO NO NO NO NO NO NO NO NO NO NO

8
 Appendix
Appendix-1:
Notes on Windows Server 2012 R2 or Windows Server 2016
for CA Server
(Required settings)

Appendix-2:
Notes on Windows Server 2012 R2 or Windows Server 2016
for CA Client (Including use for thin-clients)
(Required settings)

Appendix-3:
Notes on Windows 8 or later
for KX-TVM200/50, KX-TVA200/50 PC Programming software
(Compatible mode set)

9
Appendix-1
Notes on Windows Server 2012 R2 or Windows Server 2016 for CA Server
(Required settings)
CA Server
In order to run CA Server on Windows Server 2012 R2 or Windows Server 2016, some settings are required on the Windows
Server side.
To use CA Manager feature on the server, it is necessary to add the URL http://127.0.0.1 to configuration of “Security” –
“Local intranet” setting in the Internet Explorer 11.

1. Open “Tools” - “Internet options” screen on Internet Explorer

2. Open “Security” tab on the screen and select “Local intranet”, then press “Sites” button.

3. Entry the URL http://127.0.0.1 , then press “Add” button.

4. Confirm the character string “http://127.0.0.1” has been added to
the Websites list and press “Close” button.

10
Appendix-2
Notes on Windows Server 2012 R2 or Windows Server 2016 for CA Client (Including use for
thin-clients) (Required settings) 1/5

CA Client (Including use for thin-clients)

In order to run CA Client (Including use for thin-clients) on Windows Server 2012 R2 or Windows Server 2016, some settings
are required on the Windows Server side.
To use CA Client on the server, it is necessary to add a new rule as CA Client to each of the Inbound and Outbound rules of
Windows Firewall on the server.
Add these new rules on the “Advanced settings” screen of “Windows Firewall”.

1. Windows Firewall – Inbound Rules list 2. Windows Firewall – Outbound Rules list

Please refer to the following page for a breakdown of each Rule should be set on Windows Firewall for CA Client .
11
Appendix-2
Notes on Windows Server 2012 R2 or Windows Server 2016 for CA Client (Including use for
thin-clients) (Required settings) 2/5

1. Windows Firewall – Inbound Rules for CA Client on Windows Server

General Programs and Services Protocols and Ports

Setting Details: Setting Details: Setting Details:

• Name : “Communication Assistant” • Programs: ●This program: • Protocol type: Any
• レ Enabled “%ProgramFiles% (x86)¥Panasonic¥Communication
• Action: ●Allow the connection Assistant¥Communication Assistant.exe”

12
*Continued on the next page
Appendix-2
Notes on Windows Server 2012 R2 or Windows Server 2016 for CA Client (Including use for
thin-clients) (Required settings) 3/5
Scope Advanced

Setting Details: Setting Details:

• Local IP address: ●Any IP address • Profiles
• Remote IP address: ●Any IP address レ Domain
レ Private
レ Public
Note：
The above setting can be changed appropriately according to the circumstances of your operating environment.

13
*Continued on the next page
Appendix-2
Notes on Windows Server 2012 R2 or Windows Server 2016 for CA Client (Including use for
thin-clients) (Required settings) 4/5

2. Windows Firewall – Outbound Rules for CA Client on Windows Server

General Programs and Services Protocols and Ports

Setting Details: Setting Details: Setting Details:

• Name : “Communication Assistant” • Programs: ●This program: • Protocol type: Any
“%ProgramFiles% (x86)¥Panasonic¥Communication
• レ Enabled Assistant¥Communication Assistant.exe”
• Action: ●Allow the connection

14
*Continued on the next page
Appendix-2
Notes on Windows Server 2012 R2 or Windows Server 2016 for CA Client (Including use for
thin-clients) (Required settings) 5/5
Scope Advanced

Setting Details: Setting Details:

• Local IP address: ●Any IP address • Profiles
• Remote IP address: ●Any IP address レ Domain
レ Private
レ Public
Note：
The above setting can be changed appropriately according to the circumstances of your operating environment.
15
Appendix-3
Notes on Windows 8 or later for KX-TVM200/50, KX-TVA200/50 PC Programming software
(Compatible mode set)
In case of using PC Programming software on the Windows 8 or later environment, execute the program
on the Windows 7 compatible mode.
Windows 7 compatibility mode is set as follow. (This operation sufficient once)
(1) Install the PC Programming software normally. The program’s short cut icon is display on the disk Top. (See the icon below)
(2) Right click on the program’s shortcut icon and click on ‘Properties’.
(3) Click on the ‘Compatibility’ tab. (See the screenshot below) Or
(4) Set the ‘Windows 7’ compatibility mode.

Select the ‘compatibility’ tab

Check the Run this program in

compatibility mode for box.

Click on the drop down menu arrow

and select ‘Windows 7’ mode.

Click on the Apply and OK button.

Once set, the setting is stored.

16
2. Operability for Office Software

Revision history of this chapter :

2019.5.24 CNS/BCBU

17
 2. Operability for Office Software
Function : UC Pro 2 Cooperation with Microsoft® Outlook®
- Joint data usage
- Outlook® user interface toolbar

Microsoft® Outlook® Microsoft® Outlook® Microsoft® Outlook® Microsoft® Outlook®

Software name
2010 2013 2016 2019

UC Pro 2
Yes Yes Yes Yes
- Client

Function : CA Outlook ® toolbar

Microsoft® Outlook® Microsoft® Outlook® Microsoft® Outlook® Microsoft® Outlook®
Software name
2010 2013 2016 2019

CA (Communication Assistant)
- Client
Yes Yes Yes Yes
Version 4.3.3.12 or later

Note:
The office software (including Microsoft® Outlook® ) used to verify the operation has the latest service pack as of April 2019.

18
 Trademarks
Microsoft, Outlook, Office 365, Windows and Windows Server are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
All other trademarks identified herein are the property of their respective owners.

19