Nokia C5 Endi

User Guide

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Contents Battery life ................................................................................................. 12

Get started .......................................................................................................4 Automatic text correction .......................................................................... 13

Keep your phone up to date.........................................................................4 Google Assistant ........................................................................................ 13

Keys and parts ..............................................................................................4 Accessibility ................................................................................................ 14

Insert SIM and memory card ........................................................................5 Connect with your friends and family ............................................................ 15

Charge your phone .......................................................................................6 Calls ............................................................................................................ 15

Switch on and set up your phone .................................................................6 Contacts ..................................................................................................... 15

Lock your phone ...........................................................................................7 Send and receive messages ....................................................................... 16

Use the touch screen ....................................................................................7 Mail ............................................................................................................ 16

Basics ..............................................................................................................10 Camera ........................................................................................................... 17

Personalize your phone ..............................................................................10 Your photos and videos ............................................................................. 18

Notifications ...............................................................................................10 Internet and connections............................................................................... 18

Control volume ...........................................................................................11 Activate Wi-Fi ............................................................................................. 18

Screenshots ................................................................................................12 Browse the web ......................................................................................... 19

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 Bluetooth® ..................................................................................................19 Copyrights and notices .................................................................................. 27
VPN .............................................................................................................21
Organize your day ..........................................................................................22
Date and time .............................................................................................22
Alarm clock .................................................................................................22
Calendar .....................................................................................................22
Maps ...............................................................................................................23
Use location services ..................................................................................24
Apps, updates, and backups ...........................................................................24
Get apps from Google Play .........................................................................24
Update your phone software .....................................................................25
Back up your data .......................................................................................25
Restore original settings and remove private content from your phone...26
Access codes ...................................................................................................26

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Get started
1. Fingerprint sensor
Keep your phone up to date
2. Camera
Keep your phone up to date and accept available software updates to get
3. Headset connector
new and enhanced features for your phone. Updating the software may also
4. Microphone
improve your phone’s performance.
5. Flash
6. SIM and memory card slot
Keys and parts
7. The Google Assistant key
8. Proximity sensor
9. Front camera
10. Earpiece
11. Volume keys
12. Power/Lock key
13. USB connector
14. Microphone
15. Loudspeaker

Important: The device screen is made of glass. This glass can break if the
device is dropped on a hard surface or receives a substantial impact. If the

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glass breaks, do not touch the glass parts of the device or attempt to remove Insert SIM and memory card
the broken glass from the device. Stop using the device until the glass is
replaced by authorized service personnel.

Do not connect to products that create an output signal, as this may damage
the device. Do not connect any voltage source to the audio connector. If you
connect an external device or headset, other than those approved for use
with this device, to the audio connector, pay special attention to volume
levels.

Parts of the device are magnetic. Metallic materials may be attracted to the
device. Do not place credit cards or other magnetic stripe cards near the
device for extended periods of time, since the cards may be damaged. 1. Open the SIM and memory card tray: push the tray opener pin in
the tray hole and slide the tray out.
2. Put the nano-SIM in the SIM slot on the tray with the contact area
face down.
3. If applicable, put the memory card (sold separately) in the memory
card slot.
4. Slide the tray back in.

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 Your phone supports the USB-C cable. You can also charge your phone from
a computer with a USB cable, but it may take a longer time.

If the battery is completely discharged, it may take several minutes before

Warning!
the charging indicator is displayed.
To avoid damage to the phone, only use the SIM included in the box or
provided to you by Cricket. Switch on and set up your phone
When you switch your phone on for the first time, your phone guides you to
Use only compatible memory cards approved for use with this device. set up your network connections and phone settings.
Incompatible cards may damage the card and the device and corrupt data
stored on the card. 1. To switch on your phone, press and hold the power key until the
phone vibrates.
Do not remove the memory card when an app is using it. Doing so may 2. When the phone is switched on, choose your language and region.
damage the memory card and the device and corrupt data stored on the 3. Follow the instructions shown on your phone.
card.
TRANSFER DATA FROM YOUR PREVIOUS PHONE
Charge your phone You can transfer data from an old phone to your new phone using your
1. Plug a compatible charger into a wall outlet. Google account.
2. Connect the cable to your phone.
To back up data on your old phone to your Google account, refer to your old
phone’s user guide.
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 1. Tap Settings > Accounts > Add account > Google. SET A SCREEN LOCK
2. Select which data you want to restore on your new phone. The sync You can set your phone to require authentication when unlocking the
starts automatically once your phone is connected to the internet. screen.

RESTORE APP SETTINGS FROM YOUR PREVIOUS ANDROIDTM PHONE 1. Tap Settings > Security > Screen lock.
If your previous phone was an Android, and back up to Google account is 2. Choose the type of lock and follow the instructions on your phone.
enabled on it, you can restore your app settings and Wi-Fi passwords.
ADD A FINGERPRINT
1. Tap Settings > System > Backup. You can unlock your phone with just a touch of your finger. Set up your
2. Switch Backup to Google Drive on. fingerprint ID for extra security.

Lock your phone 1. Tap Settings > Security > Fingerprint.

If you want to avoid accidentally making a call when your phone is in your 2. Select what backup unlocking method you want to use for the lock
pocket or bag, you can lock your keys and screen. screen and follow the instructions shown on your phone.

To lock your keys and screen, press the power key. Use the touch screen
Important: Avoid scratching the touch screen. Never use an actual pen,
UNLOCK THE KEYS AND SCREEN pencil, or other sharp object on the touch screen.
Press the power key, and swipe up across the screen. If asked, provide
additional credentials.

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TAP AND HOLD TO DRAG AN ITEM SWIPE

Place your finger on the item for a couple of seconds, and slide your finger Place your finger on the screen, and slide your finger in the direction you
across the screen. want.

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SCROLL THROUGH A LONG LIST OR MENU ZOOM IN OR OUT

Place 2 fingers on an item, such as a map, photo, or web page, and slide your
Slide your finger quickly in a flicking motion up or down the screen, and lift fingers apart or together.
your finger. To stop the scrolling, tap the screen.
LOCK THE SCREEN ORIENTATION
The screen rotates automatically when you turn the phone 90 degrees.

To lock the screen in portrait mode, swipe down from the top of the screen,
and tap Auto-rotate.

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USE THE NAVIGATION KEYS CHANGE YOUR WALLPAPER
• To see all your apps, swipe up from the home key . Tap Settings > Display > Wallpaper.
• To go to the home screen, tap the home key. The app you were in CHANGE YOUR PHONE RINGTONE
stays open in the background. 1. Tap Settings > Sound.
• To see which apps you have open, tap . 2. Tap Phone ringtone to select the ringtone.
o To switch to another open app, swipe right.
o To close an app, swipe it up. CHANGE YOUR MESSAGE NOTIFICATION SOUND
o To close all the open apps, swipe right through all the apps, Tap Settings > Sound > Default notification sound.
and tap CLEAR ALL.
• To go back to the previous screen you were in, tap the back key .
Notifications
When you receive new notifications, such as messages or missed calls,
Your phone remembers all the apps and websites you've visited
indicator icons appear on the status bar at the top of the screen. To see
since the last time your screen was locked.
more information about the notifications, drag the status bar down. To close
the view, swipe up on the screen.
Basics
Personalize your phone
Learn how to personalize the home screen and how to change ringtones.

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 USE THE QUICK SETTING ICONS
To activate features, tap the quick settings icons on the notification panel. To
see more icons, drag the menu down.

To rearrange the icons, tap , tap and hold an icon, and then drag it to
another location.

Control volume
If you have trouble hearing your phone ringing in noisy environments, or
calls are too loud, you can change the volume to your liking by using the
To change the notification settings of an app, tap Settings > Apps & volume keys on the side of your phone.
notifications > Notifications, and tap the app name to open the app settings.
Do not connect to products that create an output signal, as this may damage
You can turn off or on the notifications for each app individually.
the device. Do not connect any voltage source to the audio connector. If you
Tip: To see notification dots, tap Settings > Apps & notifications > connect an external device or headset, other than those approved for use
Notifications > Advanced, and switch Allow notification dots on. A small dot with this device, to the audio connector, pay special attention to volume
will appear on the app icon, if you’ve got a notification, but haven’t attended levels.
to it yet. Tap and hold the icon to see available options. You can tap the
notification to open it, or swipe to dismiss.

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CHANGE THE VOLUME SETTINGS Battery life
Press a volume key on the side of your phone to see the volume status bar, Get the most out of your phone while getting the battery life you need.
tap , and drag the sliders on the volume bars left or right. There are steps you can take to save power on your phone.

SET THE PHONE TO SILENT • Always charge the battery fully.

To set the phone to silent, press the volume down key, tap to set your • Mute unnecessary sounds, such as touch sounds. Tap Settings >
Sound > Advanced, and under Other sounds and vibrations, select
phone to vibrate only and tap to set it to silent.
which sounds to keep.
• Use wired headphones, rather than the loudspeaker.
Screenshots
• Set the phone screen to switch off after a short time. Tap Settings >
To take a screenshot, press and hold the power key and tap Screenshot. You
Display > Advanced > Screen timeout and select the time.
can also take a screenshot by pressing and holding the down volume and
• Tap Settings > Display > Brightness level. To adjust the brightness,
power key for 2 seconds.
drag the brightness level slider. Make sure that Adaptive brightness
You can view the captured images in Photos.
is disabled.
It is not possible to capture a screenshot while using some apps and • Switch on the power saver: tap Settings > Battery > Battery Saver,
features. and switch on.
• Use location services selectively: switch location services off when
you don't need them. Tap Settings > Location, and disable Use
location.

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 • Use network connections selectively: switch Bluetooth on only Tip: If the suggested word is marked in bold, your phone automatically uses
when needed. Use a Wi-Fi connection to connect to the internet, it to replace the word you wrote. If the word is wrong, tap and hold it to see
rather than a mobile data connection. Stop your phone scanning for a few other suggestions. If you do not want the keyboard to suggest words
available wireless networks. Tap Settings > Network & internet > while typing, turn off the text corrections. Tap Settings > System >
Wi-Fi, and switch Use Wi-Fi off. If you're listening to music or Languages & input > Virtual keyboard. Select the keyboard you normally
otherwise using your phone, but don't want to make or receive use. Tap Text correction and switch off the text correction methods you do
calls, switch the airplane mode on. Tap Settings > Network & not want to use.
internet > Advanced > Airplane mode. Airplane mode closes
connections to the mobile network and switches your device’s CORRECT A WORD
wireless features off. If you notice that you have misspelled a word, tap it to see suggestions for
correcting the word.
Automatic text correction SWITCH SPELL CHECKER OFF
USE KEYBOARD WORD SUGGESTIONS Tap Settings > System > Languages & input > Advanced > Spell checker, and
Your phone suggests words as you write, to help you write quickly and more switch Use spell checker off.
accurately. Word suggestions may not be available in all languages.
Google Assistant
When you start writing a word, your phone suggests possible words. When
Google Assistant can help you search information online, translate words
the word you want is shown in the suggestion bar, select the word. To see
and sentences, make notes and calendar appointments, for example. You
more suggestions, tap and hold the suggestion.

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can use Google Assistant even when your phone is locked. However, Google 2. Tap Font size. To increase or decrease the font size, drag the font
Assistant asks you to unlock your phone before accessing your private data. size level slider.

USE THE GOOGLE ASSISTANT KEY ADJUST THE DISPLAY SIZE

To access the Google Assistant services, use the Google Assistant key on the Do you want to make the items on your screen smaller or larger?
side of your phone:
1. Tap Settings > Accessibility.
• Press the key once to start Google Assistant. When you press the 2. Tap Display size and to adjust the display size, drag the display size
key for the first time, you are asked to sign in with your Google level slider.
account or create a new account.
• Press and hold the key to speak with Google Assistant. Ask your
USE TALKBACK
question and release the key. You see Google Assistant’s answer on With TalkBack, the phone speaks out loud the items you touch on the
your phone’s display. screen. This way, you can use the phone without looking at the screen.

Tap Settings > Accessibility > TalkBack, and switch Use service on.
Accessibility
Note that when TalkBack is on, the phone screen behaves differently:
ADJUST THE FONT SIZE
Do you want to have larger fonts on your phone? • To activate an item, first tap it to select it, and then double-tap it.
1. Tap Settings > Accessibility. • To scroll on the screen, use two fingers.

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 • To access all your apps, tap on the home screen and then double 2. Tap , type in a number, or tap and select a contact you want
tap it. to call.

To switch TalkBack off, tap Settings to select it and then double-tap it. Then 3. Tap .
tap Accessibility and double-tap it. Then tap TalkBack and double-tap it. Tap
ANSWER A CALL
Use service and double-tap it. Tap OK and double-tap it.
When the phone rings, swipe up to answer.
Tip: You can also switch TalkBack off with the volume keys. Press and hold
REJECT A CALL
both volume keys at the same time for 3 seconds. Tap Use shortcut and
To reject a call, swipe down.
double-tap it. Then press and hold the volume keys for 3 seconds again.
From now on, you can switch TalkBack on and off just by pressing and
Contacts
holding the volume keys for 3 seconds.
SAVE A CONTACT FROM CALL HISTORY
Connect with your friends and family 1. Tap , and tap to see call history.
2. Tap the number you want to save.
Calls 3. Select if you want to Create new contact or Add to a contact.
MAKE A CALL 4. Type in the contact information, and tap SAVE.

1. Tap . ADD A CONTACT

1. Tap Contacts > .
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 2. Fill out the information. ADD A MAIL ACCOUNT
3. Tap SAVE. When you use the Gmail app for the first time, you are asked to set up your
email account.
Send and receive messages
Keep in touch with your friends and family members through text messages. 1. Tap Gmail.
2. You can select the address connected with your Google account or
SEND A MESSAGE tap Add an email address.
1. Tap Messages > . 3. After adding all the accounts, tap TAKE ME TO GMAIL.

2. To add a recipient, tap and type their number in the To field. To SEND MAIL
add a contact, start typing their name and tap the contact. 1. Tap Gmail.
3. After choosing all the recipients, tap . 2. Tap .
4. Write your message in the text box.
3. In the To box, type in an address, or tap > Add from Contacts.
5. Tap . 4. Type in the message subject and the mail.
5. Tap .
Mail
You can use your phone to read and reply to mail when you're on the go.

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Camera 2. Tap > .
3. Point the camera to the thing you want to identify, and follow the
TAKE A PHOTO
instructions on the display.
1. Tap Camera.
2. Take aim and focus. ADD EFFECTS TO YOUR PHOTO
3. Tap . 1. Tap Camera > Portrait.
2. Tap .
TAKE A SELFIE
3. Select the photo you just took, you can see it in the bottom right
Need that perfect selfie? Use the phone's front camera to take one.
corner.
1. Tap Camera. 4. Tap and select the effect you want.
2. Tap to switch to the front camera.
TAKE A WIDE-ANGLE PHOTO
3. Take aim and focus.
To take beautiful landscape photos, switch on the wide-angle mode.
4. Tap .
Tap Camera > . To go back to the normal mode, tap .
USE GOOGLE LENS
With Google Lens, you can use the viewfinder of your camera to identify LEARN ABOUT YOUR CAMERA SETTINGS
things, copy text, scan codes, and search for similar products, for example.
In the Camera app, tap to learn more about each setting.
1. Tap Camera.
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RECORD A VIDEO SHARE YOUR PHOTOS AND VIDEOS
1. Tap Camera > Video. You can share your photos and videos quickly and easily for your friends and
2. Tap to start recording. family to see.

3. To stop recording, tap . 1. Tap Photos, tap the photo or video you want to share and tap .
2. Select how you want to share the photo or video.
Your photos and videos
VIEW PHOTOS AND VIDEOS ON YOUR PHONE
Tap Photos.
Internet and connections
Activate Wi-Fi
COPY YOUR PHOTOS AND VIDEOS TO YOUR COMPUTER
Using a Wi-Fi connection is generally faster and less expensive than using a
Do you want to view your photos or videos on a larger screen? Move them
mobile data connection. If both Wi-Fi and mobile data connections are
to your computer.
available, your phone uses the Wi-Fi connection.
You can use your computer’s file manager to copy or move your photos and
TURN ON WI-FI
videos to the computer.
1. Tap Settings > Network & internet > Wi-Fi.
Connect your phone to the computer with a compatible USB cable. To set 2. Switch Use Wi-Fi on.
the USB connection type, open the notification panel, and tap the USB 3. Select the connection you want to use.
notification.

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Your Wi-Fi connection is active when is shown on the status bar at the START BROWSING
top of the screen. 1. Tap Chrome.
2. Type a web address and tap .
Important: Use encryption to increase the security of your Wi-Fi connection.
Using encryption reduces the risk of others accessing your data. SEARCH THE WEB
1. Tap Chrome.
Browse the web 2. Tap the search bar.
USE YOUR PHONE TO CONNECT YOUR COMPUTER TO THE WEB 3. Write your search word in the search box.
It’s simple to use the internet on your laptop on the go. Turn your phone 4. Tap .
into a Wi-Fi hotspot, and use your mobile data connection to access the
internet with your laptop or other device. You can also select a search word from the proposed matches.

1. Tap Settings > Network & internet > Hotspot & tethering. Bluetooth®
2. Switch on the Wi-Fi hotspot to share your mobile data connection You can connect wirelessly to other compatible devices, such as phones,
over Wi-Fi, USB tethering to use a USB connection, or Bluetooth computers, headsets, and car kits. You can also send your photos to
tethering to use Bluetooth. compatible phones or to your computer.
The other device uses data from your data plan, which may result in data CONNECT TO A BLUETOOTH DEVICE
traffic costs. For info on availability and costs, contact your network service You can connect your phone with many useful Bluetooth devices. For
provider. example, with a wireless headset (sold separately), you can speak on the
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phone hands-free – you can continue what you’re doing, such as working at Paired devices can connect to your phone when Bluetooth is switched on.
your computer, during a call. Connecting a phone to a Bluetooth device is Other devices can detect your phone only if the Bluetooth settings view is
called pairing. open.

1. Tap Settings > Connected devices > Connection preferences > Do not pair with or accept connection requests from an unknown device.
Bluetooth. This helps to protect your phone from harmful content.
2. Switch Bluetooth on.
3. Make sure the other device is switched on. You may need to start REMOVE A PAIRING
the pairing process from the other device. For details, see the user If you no longer have the device with which you paired your phone, you can
guide for the other device. remove the pairing.
4. To pair your phone and the device, tap the device on the list of 1. Tap Settings > Connected devices > Previously connected devices.
discovered Bluetooth devices.
2. Tap next to a device name.
5. You may need to type in a passcode. For details, see the user guide
for the other device. 3. Tap FORGET.

Since devices with Bluetooth wireless technology communicate using radio SEND YOUR CONTENT USING BLUETOOTH
waves, they do not need to be in direct line-of-sight. Bluetooth devices must, When you want to share your content or send photos you've taken to a
however, be within 10 meters (33 feet) of each other, although the friend, use Bluetooth to send them to compatible devices.
connection may be subject to interference from obstructions such as walls or You can use more than one Bluetooth connection at a time. For example,
from other electronic devices. while using a Bluetooth headset, you can still send things to another device.
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 1. Tap Settings > Connected devices > Connection preferences > USE A SECURE VPN CONNECTION
Bluetooth. 1. Tap Settings > Network & internet > Advanced > VPN.
2. Switch Bluetooth on.
2. To add a VPN profile, tap .
3. Go to the content you want to send, and tap > Bluetooth. 3. Type in the profile info as instructed by your company IT
4. Tap the device to connect to. You can see the Bluetooth devices administrator or VPN service.
within range.
5. If the other device needs a passcode, type in the passcode. The EDIT A VPN PROFILE
passcode, which you can make up, must be typed in on both 1. Tap next to a profile name.
devices. The passcode in some devices is fixed. For details, see the 2. Change the info as required.
user guide of the other device.
DELETE A VPN PROFILE
The passcode is only used when you connect to something for the first time.
1. Tap next to a profile name.
2. Tap FORGET.
VPN
You may need a virtual private network (VPN) connection to access your
company resources, such as intranet or corporate mail, or you may use a
VPN service for personal purposes.

Contact your company IT administrator for details of your VPN configuration,

or check your VPN service’s website for additional info.
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Organize your day SWITCH AN ALARM OFF
When the alarm sounds, swipe the alarm right.
Date and time
UPDATE THE TIME AND DATE AUTOMATICALLY Calendar
You can set your phone to update the time, date, and time zone Tap Calendar > , and select what type of calendar you want to see.
automatically. Automatic update is a network service and may not be
available depending on your region or network service provider. Calendars are added automatically when you add an account to your phone.
To add a new account with a calendar, go to the apps menu and tap Settings
1. Tap Settings > System > Date & time. > Accounts > Add account.
2. Switch Use network-provided time on.
3. Switch Automatic time zone on. ADD AN EVENT
To remember an appointment or an event, add it to your calendar.
Alarm clock
1. In Calendar, tap .
SET AN ALARM 2. Type in the details you want, and set the time.
1. Tap Clock > Alarm. 3. To make an event repeat on certain days, tap More options > Does
2. To add an alarm, tap . not repeat, and select how often the event should repeat.
3. To modify an alarm, tap it. To set the alarm to repeat on specific 4. To edit the reminder time, tap Add a notification, and select the
dates, tap Repeat and highlight the days of the week. time you need.
5. Tap Save.
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Tip: To edit an event, tap the event and , and edit the details. SEE YOUR CURRENT LOCATION
Tap Maps > .
DELETE AN APPOINTMENT
1. Tap the event GET DIRECTIONS TO A PLACE
2. Tap > Delete. Get directions for walking, driving, or using public transport – use your
current location or any other place as the start point.

Maps 1. Tap Maps and enter your destination in the search bar.
FIND A SPOT 2. Tap Directions. The highlighted icon shows the mode of
Google Maps helps you find specific locations and businesses. transportation, for example . To change the mode, select the
new mode under the search bar.
1. Tap Maps. 3. If you don't want the starting point to be your current location, tap
2. Write search words, such as a street address or place name, in the Your location, and search for a new starting point.
search bar. 4. Tap Start to start the navigation.
3. Select an item from the list of proposed matches as you write, or
tap to search. The route is shown on the map, along with an estimate of how long it takes
to get there. To see detailed directions, tap Steps & more.
The location is shown on the map. If no search results are found, make sure
the spelling of your search words is correct.

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Use location services Some satellite positioning systems may require transferring small amounts
of data over the mobile network. If you want to avoid data costs, for
Use Maps to find out where you are, attach your location to the photos you
example when traveling, you can switch the mobile data connection off in
take. Location info can be attached to a photo or video, if your location can
your phone settings.
be determined using satellite or network technology. If you share a photo or
video that contains location info, the location info may be shown to those Wi-Fi positioning improves positioning accuracy when satellite signals are
who view the photo or video. Some apps can use your location info to offer not available, especially when you are indoors or between tall buildings. If
you a wider variety of services. you're in a place where the use of Wi-Fi is restricted, you can switch Wi-Fi off
in your phone settings.
SWITCH ON LOCATION SERVICES
Your phone shows your location on the map using a satellite positioning Tap Settings > Location, and switch Use location on.
system, Wi- Fi, or network (Cell ID) based positioning.

The availability, accuracy and completeness of the location info depend on, Apps, updates, and backups
for example, your location, surroundings, and third-party sources, and may
Get apps from Google Play
be limited. Location info may not be available, for example, inside buildings
You need to have a Google account added to your phone to use Google Play
or underground. For privacy info related to positioning methods, see the
services. Charges may apply to some of the content available in Google Play.
HMD Global Privacy Policy, available at
http://www.nokia.com/phones/privacy. To add a payment method, tap Play Store > > Payment methods. Always
be sure to have a permission from the payment method owner when buying
content from Google Play.
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ADD A GOOGLE ACCOUNT TO YOUR PHONE When your phone notifies you that an update is available, just follow the
1. Tap Settings > Accounts > Add account > Google. If asked, confirm instructions shown on your phone. If your phone is low on memory, you may
your device lock method. need to move your photos and other stuff to the memory card.
2. Type in your Google account credentials and tap Next, or, to create
Warning: If you install a software update, you cannot use the device, even to
a new account, tap Create account.
make emergency calls, until the installation is complete and the device is
3. Follow the instructions on your phone.
restarted.
DOWNLOAD APPS
Before starting the update, connect a charger or make sure the device
1. Tap Play Store.
battery has enough power, and connect to Wi-Fi, as the update packages
2. Tap the search bar to look for apps, or select apps from your
may use up a lot of mobile data.
recommendations.
3. In the app description, tap Install to download and install the app. Back up your data
To ensure your data is safe, use the backup feature in your phone. Your
Update your phone software device data (such as Wi-Fi passwords and call history) and app data (such as
INSTALL AVAILABLE UPDATES settings and files stored by apps) will be backed up remotely.
Tap Settings > Cricket Software updates > Check for updates to check if
updates are available. SWITCH ON AUTOMATIC BACKUP
Tap Settings > System > Backup, and switch Back up to Google Drive on.

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Restore original settings and remove private content The lock code helps you protect your phone against unauthorized use. You
can set your phone to ask for the lock code that you define. Keep the code
from your phone secret and in a safe place, separate from your phone.
Accidents can happen – if your phone is not working properly, you can
restore its settings. Or, if you buy a new phone, or otherwise want to dispose If you forget the code and your phone is locked, your phone will require
of or recycle your phone, here’s how you can remove your personal info and service. Additional charges may apply, and all the personal data on your
content. Note that it is your responsibility to remove all private content. phone may be deleted.

RESET YOUR PHONE For more info, contact the nearest care point for your phone, or your phone
1. Tap Settings > System > Advanced > Reset options > Erase all data dealer.
(factory reset).
IMEI CODE
2. Follow the instructions shown on your phone.
The IMEI code is used to identify phones in the network. You may also need
to give the number to your care point services or phone dealer.
Access codes
To view your IMEI number, dial *#06#.
Learn what the different codes on your phone are for.
Your phone’s IMEI code is also printed either on your phone or on the SIM
LOCK CODE
tray depending on your phone model. If your phone has a removable back
Also known as security code or password.
cover, you can find the IMEI code under the cover.

The IMEI is also visible on the original sales box.

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LOCATE OR LOCK YOUR PHONE 3. On the map, see about where the phone is. The location is
If you lose your phone, you may be able to find, lock, or erase it remotely if approximate and may not be accurate.
you have signed in to a Google Account. Find My Device is on by default for
If your device can't be found, Find My Device will show its last known
phones associated with a Google Account.
location, if available. To lock or erase your phone, follow the instructions on
To use Find My Device, your lost phone must be: the web site.

• Turned on
• Signed in to a Google Account
Copyrights and notices
• Connected to mobile data or Wi-Fi The availability of products, features, apps and services may vary by region.
• Visible on Google Play For more info, contact your dealer or your service provider. This device may
contain commodities, technology or software subject to export laws and
• Location turned on
regulations from the US and other countries. Diversion contrary to law is
• Find My Device turned on
prohibited.
When Find My Device connects with your phone, you see the phone's
The contents of this document are provided "as is". Except as required by
location, and the phone gets a notification.
applicable law, no warranties of any kind, either express or implied,
1. Open android.com/find on a computer, tablet or phone connected including, but not limited to, the implied warranties of merchantability and
to the internet and sign in to your Google Account. fitness for a particular purpose, are made in relation to the accuracy,
2. If you have more than one phone, click the lost phone at the top of reliability or contents of this document. HMD Global reserves the right to
the screen. revise this document or withdraw it at any time without prior notice.
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To the maximum extent permitted by applicable law, under no Certain features, functionality and product specifications may be network
circumstances shall HMD Global or any of its licensors be responsible for any dependent and subject to additional terms, conditions, and charges.
loss of data or income or any special, incidental, consequential or indirect
All specifications, features and other product information provided are
damages howsoever caused.
subject to change without notice.
Reproduction, transfer or distribution of part or all of the contents in this
HMD Global Privacy Policy, available at
document in any form without the prior written permission of HMD Global is
http://www.nokia.com/phones/privacy, applies to your use of the device.
prohibited. HMD Global operates a policy of continuous development. HMD
Global reserves the right to make changes and improvements to any of the HMD Global Oy is the exclusive licensee of the Nokia brand for phones &
products described in this document without prior notice. tablets. Nokia is a registered trademark of Nokia Corporation.
HMD Global does not make any representations, provide a warranty, or take Android, Google and other related marks and logos are trademarks of
any responsibility for the functionality, content, or end-user support of third- Google LLC.
party apps provided with your device. By using an app, you acknowledge
that the app is provided as is. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.
and any use of such marks by HMD Global is under license.
Downloading of maps, games, music and videos and uploading of images and
videos may involve transferring large amounts of data. Your service provider Your phone is designed to make it easy for you to access a wide variety of
may charge for the data transmission. The availability of particular products, content. For your protection, we want you to be aware that some
services and features may vary by region. Please check with your local dealer applications that you enable may involve the location of your phone being
for further details and availability of language options. shared. For applications available through Cricket, we offer privacy controls
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that let you decide how an application may use the location of your phone
and other phones on your account. However, the Cricket privacy tools do not
apply to applications available outside of Cricket. Please review the terms
and conditions and the associated privacy policy for each location-based
service to learn how location information will be used and protected. In
addition, your Cricket phone may be used to access the internet and to
download, and/or purchase goods, applications, and services from Cricket or
elsewhere from third parties. Cricket provides tools for you to control access
to the Internet and certain Internet content. These controls may not be
available for certain devices which bypass Cricket controls.

© 2020 Cricket Wireless LLC. All rights reserved. Cricket and the Cricket logo
are registered trademarks under license to Cricket Wireless LLC.

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