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Tredz Returns Form A4 v28b RB Web

Jonathan Lane is returning an item to Tredz. He ordered a size small Lake GX238 shoe in black but found the toe box too narrow despite following fitting instructions. Tredz accepts returns within 365 days for a refund as long as items are unused and in original packaging. Returns can be made through Royal Mail or by dropping items off at ASDA stores.

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Jonathan Lane
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82 views1 page

Tredz Returns Form A4 v28b RB Web

Jonathan Lane is returning an item to Tredz. He ordered a size small Lake GX238 shoe in black but found the toe box too narrow despite following fitting instructions. Tredz accepts returns within 365 days for a refund as long as items are unused and in original packaging. Returns can be made through Royal Mail or by dropping items off at ASDA stores.

Uploaded by

Jonathan Lane
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Returns form Date 24 Aug 2024

Order reference 6831640 Full name Jonathan Lane

Billing address 5 Paddock Mews Longworth OX13 5BU

Town/City Country

Post code OX135BU Phone number 07756324258

Reason code Further details

Items not as C Wrong item received Faulty / Damaged


expected / don’t like D Found cheaper elsewhere F-1 Goods damaged in transit
Toe box too narrow
A-1 Colour not liked F-2 Faulty despite fitting
A-2 Fabric/Material not liked Incorrect size Please give details
E-1 Too large/long instructions from Lake
A-3 Not as expected/
don’t like E-2 Too small Not required followed
E-3 Poor fit G-1 Changed my mind
A-4 Quality not as expected
Please give details G-2 Ordered for choice
Please give details
E-4 Item is not compatible
B Arrived too late H - Other Please give details

Returned items Please complete the table below so we can process your return as quickly as possible
QTY PRODUCT ID MAKE MODEL SIZE/COLOUR REFUND REASON
(IF KNOWN) CODE

1 244516 Lake GX238 Black E2

Returns policy
You can easily return any unwanted items within All returned items are inspected before being processed. Faulty items will be accepted
365 days of receipt for a refund, as long as they are according to the manufacturer’s warranty terms. This does not affect your statutory rights.
unused and in their original packaging. For hygiene If you want to return a bike or other large item, please contact us ([email protected])
reasons, we cannot accept returns of facemasks, or call 01792 799508 to arrange collection.
undershorts or underwear if the item has been
removed/unsealed from its original packaging. If you Please allow up to 2 working days from receipt of your returned item(s) in order to
have any questions before purchasing any of these process your return. See www.tredz.co.uk/returns for full details.
items, please call us on 01792 799508.

Parcel Criteria
Royal Mail Box/Bag – Please ensure your item is less than 20kg and smaller than
Return your parcel 61cm (L) x 46cm (W) x 46cm (D)
via Royal Mail.
Tube - Please ensure the item is less than 20kg and the length plus twice the diameter
does not exceed 104cm, with the greatest dimension being no more than 90cm
Returns label must be present with the returned item.
Options include drop off at your local Post Office, Visit http://www.royalmail.com/track-my-return/create/5380 to return your parcel.
drop in a red post box, or arrange for the item to be
collected from home. *Please note £3 will be deducted from any refund for postage.

Parcel Criteria
Max dimensions: 60cm(L) x 60cm(W) x 90cm (D). Max weight 25kg.

ASDA toyou returns Restrictions apply. Please visit www.toyou.co.uk for full terms & conditions.
Return your order at over 600 ASDA stores Returns label must be present with the returned item.
For items under 25kg* you can use the ASDA toyou *Please note £3 will be deducted from any refund for postage.
service and drop your package off at over 600
ASDA stores. See www.tredz.co.uk/returns for
more details.

Cut here and attach address to return packaging


Return address: Tredz Bikes, Unit 8, Europa Way, Fforestfach, Swansea, SA5 4AJ

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