WiloAli Nur Resume

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WN Wilo Ali Nur

Mogadishu , Somalia 00252 0618000088


[email protected]

PROFESSIONAL Experienced Office Management and Administration Professional


SUMMARY experienced optimizing productivity, efficiency and service quality across
various environments. Highly dependable, ethical and reliable support
specialist and leader that blends advanced organizational, technical and
business acumen. Works effectively with cross-functional teams in ensuring
operational and service excellence.

SKILLS Customer/Client relations Sales expertise


Documentation and reporting Auditing tasks
Office administration Monthly reporting

WORK HISTORY RECEPTIONIST 01/2018 to 08/2023


Africa Jet
Confirmed appointments, communicated with clients, and updated
client records
Answered central telephone system and directed calls accordingly
Greeted incoming visitors and customers professionally and provided
friendly, knowledgeable assistance
Maintained confidentiality of information regarding clients and company
Resolved customer problems and complaints.

FINANCE ASSISTANT 09/2021 to 11/2022


Ilwad Collection
Observed strict confidentiality rules to maintain data integrity and
protect clients
Reported financial data and updated financial records in ledgers and
journals
Organized budget documentation and tracked expenses to maintain
tight business controls
Input financial data and produced reports
Assisted with preparation of monthly financial statements and reports to
inform management
Managed office inventory and ordered new supplies when items were
running low.

CLOTHES SELLER 06/2020 to 04/2021


Cengizhan Fabrics
Encouraged customers to find accessories and other upsell items to
complete ensembles
Dressed and accessorized mannequins to highlight featured clothing
and accessories
Pressed and folded items upon arrival in store to increase visual appeal
Answered customer questions about products and services, helped
locate merchandise, and promoted key items
Cleaned, closed, and secured store at end of shift.

SELLER 09/2018 to 11/2019


Dental Material
Provided customers with information on shipment amounts and cost of
products through email or online support chat
Responded to customers' complaints regarding service and product
quality to solve issues
Prepared and submitted reports to keep management informed of sales
activities and progress.

EDUCATION Bachelor of Arts | Public Administration 08/2019


University of Somalia Mogadishu, Mogadishu

CERTIFICATIONS Secretarial Skills & Office Management.


Procurement and Logistics.
Project Management.
Community Development.

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