Wilo Ali Nur is an experienced office management and administration professional based in Mogadishu, Somalia. They have over 5 years of experience in roles such as receptionist, finance assistant, clothes seller, and seller. Their skills include customer relations, sales, documentation, auditing, office administration, and monthly reporting. They have a Bachelor's degree in Public Administration from the University of Somalia Mogadishu and certifications in secretarial skills, procurement, project management, and community development.
Wilo Ali Nur is an experienced office management and administration professional based in Mogadishu, Somalia. They have over 5 years of experience in roles such as receptionist, finance assistant, clothes seller, and seller. Their skills include customer relations, sales, documentation, auditing, office administration, and monthly reporting. They have a Bachelor's degree in Public Administration from the University of Somalia Mogadishu and certifications in secretarial skills, procurement, project management, and community development.
Wilo Ali Nur is an experienced office management and administration professional based in Mogadishu, Somalia. They have over 5 years of experience in roles such as receptionist, finance assistant, clothes seller, and seller. Their skills include customer relations, sales, documentation, auditing, office administration, and monthly reporting. They have a Bachelor's degree in Public Administration from the University of Somalia Mogadishu and certifications in secretarial skills, procurement, project management, and community development.
Wilo Ali Nur is an experienced office management and administration professional based in Mogadishu, Somalia. They have over 5 years of experience in roles such as receptionist, finance assistant, clothes seller, and seller. Their skills include customer relations, sales, documentation, auditing, office administration, and monthly reporting. They have a Bachelor's degree in Public Administration from the University of Somalia Mogadishu and certifications in secretarial skills, procurement, project management, and community development.
PROFESSIONAL Experienced Office Management and Administration Professional
SUMMARY experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
SKILLS Customer/Client relations Sales expertise
Documentation and reporting Auditing tasks Office administration Monthly reporting
WORK HISTORY RECEPTIONIST 01/2018 to 08/2023
Africa Jet Confirmed appointments, communicated with clients, and updated client records Answered central telephone system and directed calls accordingly Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance Maintained confidentiality of information regarding clients and company Resolved customer problems and complaints.
FINANCE ASSISTANT 09/2021 to 11/2022
Ilwad Collection Observed strict confidentiality rules to maintain data integrity and protect clients Reported financial data and updated financial records in ledgers and journals Organized budget documentation and tracked expenses to maintain tight business controls Input financial data and produced reports Assisted with preparation of monthly financial statements and reports to inform management Managed office inventory and ordered new supplies when items were running low.
CLOTHES SELLER 06/2020 to 04/2021
Cengizhan Fabrics Encouraged customers to find accessories and other upsell items to complete ensembles Dressed and accessorized mannequins to highlight featured clothing and accessories Pressed and folded items upon arrival in store to increase visual appeal Answered customer questions about products and services, helped locate merchandise, and promoted key items Cleaned, closed, and secured store at end of shift.
SELLER 09/2018 to 11/2019
Dental Material Provided customers with information on shipment amounts and cost of products through email or online support chat Responded to customers' complaints regarding service and product quality to solve issues Prepared and submitted reports to keep management informed of sales activities and progress.
EDUCATION Bachelor of Arts | Public Administration 08/2019