APPRENTICESHIP PLACEMENT REPORT

STUDENTS NAME: NOEL YORAM MANYIKA

SUBMISSION: JUNE, 2023

 TENGERU INSTITUTE OF COMMUNITY DEVELOPMENT

(TICD)

A REPORT ON COMMUNICATION SKILLS, CONFLICT RESOLUTION AND

MANAGEMENT SKILLS, SKILLS ON MANAGING ENVIRONMENTAL ISSUES,
ORGANIZING SKILLS AND FACILITATION SKILLS

DEPARTMENT COMMUNITY DEVELOPMENT

NAME OF STUDENT: NOEL MANYIKA

REGISTRATION NO: TICD/BPMCD/745/2022

SUPERVISOR: Ms. TEMBA

MENTOR: Mr.RICHARD MOLLEL

PROGRAM OF STUDY: HIGH DIPLOMA OF PROJECT PLANNING AND

MANAGEMENT IN COMMUNITY

DEVELOPMENT

SUBMISSION: JUNE,2023
 ACKNOWLEDGEMENT

Firstly, I would like to thanks the Almighty God for the charitable time and strength,
aptitude and persistence for magnificently completing my apprenticeship work and this
report. I could have done nothing if was not by his power.

Secondly, I would like to thanks Tengeru Institute of Community Development for

allowing me to conduct the apprenticeship work at Akheri ward. so as to increase
knowledge, skills and competence in conducting different activities and be able to fill the
skills and knowledge gap which was not learned in the classrooms.

Lastly, I would like to thanks my Family, Mrs. Manyika for their blessing, special
thanks goes to my mother for their moral and material support he gave me during my
apprenticeship study until now. And others who gave me enough support to accomplish
my apprenticeship attachment report by encourage me during the period of carrying out
this study. God bless them abundantly

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 DEDICATION
This apprenticeship report is dedicated to my beloved parents Mr. and Mrs. Manyika for all
the time they missed my tender care while concentrating on my studies. I tell you that
perseverance, determination and hard work is the key to success in life.

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 DECLARATION

I am Noel manyika declare that this apprenticeship work report is my own original work and
has been generated to my truthful struggle and effort for referring format of the report in
Tengeru Institute of Community Development and it has not been presented to other
university for similar or other degree awards of bachelor degree in Community Development.

……………………….
Signature

………………….
Date

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 LIST OF ABBREVATIONS
TICD Tengeru Institute of Community Development

VEO Village Executive Officer

CDO Community Development Officer

WEO Ward Executive Officer

TASAF Tanzania Social Action Fund

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 ABSTRACT
The aim of this apprenticeship work is to learn how to transform knowledge and skills from
theoretical studies which were provided during lecture session and to transform it to the
practical form. The purpose of this apprenticeship work is to measure the competence and
accountability of apprenticeship work member on understanding the community problem on
initiating the various problem and come up with possible solution on solving it.

Apprenticeship work was accomplished through identify the various problems within the
community especially in groups, civil cases, community misunderstanding. This all done
through participatory tool including transect walk, community map and daily timetable for
activities. Apprenticeship member concludes that the government should increase different
training to communities such as training in entrepreneurial activities in order to promote and
encourage development to the community members and national in general also
accountability for them which will inspire the sustainable development of the community
members at all. Provision of training also it increases the knowledge and skills to the
community members for initiating the various problems and come up with the possible
solution.

During the attachment and carrying out these activities, many issues emerged and they
include; Positive findings/ opportunities, mobilizing community, facilitating community,
negotiate conflicts of community members. But also encounter with various challenges such
as financial problem, low participation of community members in the community meeting,
poor support of community leaders. As well as the solution of those challenges are to
mobilizing community members to participate in the community meeting and mobilizing the
community leaders to cooperate with community members. In order to bring development in
the community.

In conclusion, apprentice therefore learnt that the involvement of beneficiaries in each stage
of project in the community. It helps a lot the community to be with sustainable projects
which caused with availability of sense of ownership to community members. For this,
development partners can support and help in the achievements of the development
programmers. Also learnt the practical application of the theories learnt in classrooms mainly
with reflections and actions

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 TABLE OF CONTENTS
ACKNOWLEDGEMENT...........................................................................................................i

DEDICATION............................................................................................................................ii

DECLARATION.......................................................................................................................iii

LIST OF ABBREVATIONS.....................................................................................................iv

ABSTRACT................................................................................................................................v

TABLE OF CONTENTS...........................................................................................................vi

CHAPTER ONE.........................................................................................................................1

1.0 BACKGROUND INFORMATION..................................................................................1

1.1 Introduction.......................................................................................................................1

1.1.1 Type of the organization.............................................................................................1

1.2 Vision and Mission of Akheri ward..................................................................................2

1.2.1 Vision..........................................................................................................................2

1.2.2 Mission.......................................................................................................................2

1.3 Function of Akheri ward...................................................................................................2

CHAPTER TWO........................................................................................................................3

2.0 DESCRIPTION OF ACTIVITIES....................................................................................3

2.1 Introduction.......................................................................................................................3

2.2 Description of Skills Gap..................................................................................................3

2.2.1 Communication skills.................................................................................................3

2.2.2 Skills of managing project..........................................................................................3

2.2.3 Skills on managing environmental issues...................................................................3

2.2.4 Organizing skills.........................................................................................................4

2.2.5 Facilitation skills.........................................................................................................4

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 2.3 Description of Objectives..................................................................................................4

2.3.1 To gain knowledge on facilitating community...........................................................4

2.3.2 To gain knowledge on communication skills.............................................................4

2.3.3 To gain knowledge on negotiate conflicts..................................................................5

2.3.4 To gain knowledge on environmental management...................................................5

2.3.5 To gain knowledge on organizing community...........................................................5

2.4 Description of activities in relation to each objective.......................................................5

2.4.1 Mobilization of community members of Akheri ward to engage in various

activities...............................................................................................................................5

2.4.2 Facilitating beneficiaries of TASAF at Akheri village...............................................6

2.4.3 Facilitating community members of patandi village to cleaning their environment..6

2.4.4 Resolving a land boundaries and marriage conficts...................................................6

2.4.5 Mobilizing community members of Akheri Ward to conserve environment.............6

2.4.6 Facilitating various groups in the community on how to preparing the business......6

2.4.7 Provision of education to Akheri youth to leaves drug abuse....................................6

2.5 Description of Skills and Competence acquired...............................................................7

2.5.1 Mobilization skills......................................................................................................7

2.5.2 Facilitation skills.........................................................................................................7

2.5 .3 Communication skills................................................................................................7

2.5.4 Negotiation skills........................................................................................................7

2.6 Lesson and Attribute learned.............................................................................................7

2.6.1 learnt to prepare business plans to Community groups..............................................7

2.6.2 Learnt to prepare minutes of the meeting...................................................................8

2.6.3 Learnt how to solve community problems.................................................................8

2.6.4 Learnt to provide the education to small entrepreneurs and provides good services. 8

CHAPTER THREE....................................................................................................................9

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 3.0 ACHIEVEMENTS AND CHALLENGES.......................................................................9

3.1 Introduction.......................................................................................................................9

3.2 Achievements....................................................................................................................9

3.2.1 Succeed to achieve how to use community worker approach skills...........................9

3.2.2 Succeed to achieve learning on mobilization skills....................................................9

3.2.3 Succeed to achieve learning on organizing skills.......................................................9

3.2.4 Succeed to achieve learning on facilitating skills.......................................................9

3.1.6 Succeed to achieve learning of working skills.........................................................10

3.2 Challenges.......................................................................................................................10

3.2.1 Low participation of members in the meeting..........................................................10

3.2.2 Poor support of some community leaders................................................................10

3.2.3 Financial problem.....................................................................................................10

3.3 Solutions..........................................................................................................................10

3.3.1 To mobilizing community members importance of attending in the meeting.........10

3.3.2 To mobilizing the community leaders to cooperate with community members......11

CHAPTER FOUR.....................................................................................................................12

4.0 CONCLUSION AND RECOMMENDATION..............................................................12

4.1 Introduction.....................................................................................................................12

4.2 Conclusion.......................................................................................................................12

4.3 Recommendations...........................................................................................................12

4.3.1 Recommendations to Tengeru Institute of Community Development.....................12

4.3.2 Recommendations to apprentice...............................................................................13

REFERENCES.........................................................................................................................14

APPENDIX...............................................................................................................................15

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 CHAPTER ONE

1.0 BACKGROUND INFORMATION

1.1 Introduction

Apprenticeship program is one among the program offered by Tengeru Institute of

Community Development, it started 13 February to 17 April 2023 for the academic year
2022/2023 at Akheri Ward. Through apprenticeship program apprentice are enabled to fulfill
skills gaps that they missed during the class sessions, through this program enabled me to
master other skills like communication skill, preparing action plan. Therefore, apprenticeship
program is so important to the TICD students because it helps a lot to learn other relevant
skills.

Akheri Ward was established in 1976.as the one among of the Ward of Meru district. In 1920s
during Germany colonial rule Akheri ward was known as lake Duluti because it is found near
Lake Duluti.The native tribe of Akheri ward are Meru, chaga and was Arusha people who are
famous in cultivation of coffee, bananas and keeping animals. Also Akheri ward on North
side bordering with Nkwandrua Village and mount Meru,.East side bordering with Seela
Singi'si ward and South side bordering with Kikwe ward as well as west side Akheri ward
bordering with Arusha city.
Akheri ward is made up of three village which are Patandi, Nguruma and Akheri Village.
So the mission of the organization it provide services to the citizen.
And vision of the organization is that community should responsible for its own development,
quality life sustainable and economic growth.

1.1.1 Type of the organization

The Akheri ward is the public organization that it works under the supervision of the republic
of the union of the Tanzania so all activities that are conducted in the

organization is direct from the government of the Tanzania. Because it among of the all wards
that are found in the Tanzania.

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1.2 Vision and Mission of Akheri ward

1.2.1 Vision

To have with thriving community premeated with popular participation of social group gender
equality and equity in all social relation processes and adherence to child rights.This will lead
to the development of Akheri ward because of having equality and union within the
community members.

1.2.2 Mission

The ward is committed with fair delivery and facilitation of the available good delivery and
social economic services in the all people in collaboration with CDO and beneficiaries taking
consideration of the best utilization of available resources.

The structure of the organization is chronological order it ranged from top to bottom so the
power is run from the top to lower workers in the organization and this structure it looks like
shown in the end of the report.

1.3 Function of Akheri ward

To improving the living standard of the people in particular of eliminating poverty,To
Coordinate inspectorate and supervisory activities within the ward,To collaborate with
pharmaceutical services providers in the ward and to resolves problems related to their
businessesTo be honest and work transparently to avoid graft and denial of client’s rights, To
supervise all pharmaceutical services provided in the respective ward,and control and
organize meetings which are held by government within the ward.

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 CHAPTER TWO

2.0 DESCRIPTION OF ACTIVITIES

2.1 Introduction

This chapter includes six things which are description of skills gap, description of objectives,
description of activities in relation to each objective, description of skills and competence
acquired and lesson and/ or attribute learned. This explain more about different activities
which apprentice doing during apprenticeship practice

2.2 Description of Skills Gap

2.2.1 Communication skills

This skill is very important to improve my career because in any development activities the
issue of using communication to perform development activities is un avoidable, therefore
this skill can put me in a position of becoming competent in the issue of empowering
Community. But also through using communication skills help to influence,advising,
educating and negotiate various issues in the Akheri community. area or community.Also
communication is the process by which two or more people exchange ideas, facts, feelings or
impressions in ways that each gains a common understanding of the meaning,intent and use
of according to Leagans(1961).

2.2.2 Skills of managing project

This is very important skills on improve my career because project issues is inevitable in life
through different sphere of life such as socially, economically and politically.so through
apprentice being with skills of project and management it help a lot to running various project
in the community for encouraging development for example project of emergency in
Patandi hospital that take amount of 3000000000

2.2.3 Skills on managing environmental issues

This is essential skills that improve my career through use environmental management skills
to emphasize, mobilizing, influence and advising community members on how to conserve
environment to avoid with opportunistic disease and other problems caused with

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environment.Also environmental management is the practise of organizing human activities
in order to limit their impact on the natural environment.According to Nash,J.and Ehrenfeld,J.
(1996).

2.2.4 Organizing skills

This is among the skills make apprentice to be competent in the issues of organizing
community in various things such as in performing different activities like agricultural and
entrepreneurship.Also organizing refer to the process that initiates implementation of plans by
cralifying jobs, working relationship and effectively deploying resources for attainment of
identified and desired results.According to Soles,D.(2005)

2.2.5 Facilitation skills

This is very important to improve my career because through use this helps a lot apprentice on
creating awareness to community members for making facilitation on various issues such as
entrepreneurship,pastoralism,and agriculture matters as the way of improving development in
the community.Also facilitation is the art of moving a group of people through meetings,
planning sessions or training and successfully achieving a specific goa.According to
Collison,G.(2000).

2.3 Description of Objectives

2.3.1 To gain knowledge on facilitating community

This skill is very important to improve my career because in any development Activity

the issue of facilitating peoples to perform development activities is un avoidable, therefore

this skill can put me in a position of becoming competent in the issue of empowering
community.Also facilitation skills are the abilities you use to provide opportunities and
resources to a group of people that enable them to make progress and succeed.according to
Alberti and Emmons 1975.

2.3.2 To gain knowledge on communication skills

The intention of acquiring communication skills was to enable apprentice to get the
knowledge and effective experience from the department of community development that will
enable to sensitize people to be more accountable effectively and efficiently in community

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development activities. But also, communication is the process by which two or more people
exchange ideas, facts, feelings or impressions in ways that each gains a common
understanding of the meaning, intent and use of messages. According to Leagans (1961).

2.3.3 To gain knowledge on negotiate conflicts

The objective of acquiring negotiation skills was help apprentice to know how to negotiate
various conflicts in the community such as groups conflicts, marriage conflicts and other
conflicts which leads me to achieve the pre-determined goals within a community.
Negotiation skills are inherent qualities that help two or more parties agree to a common
logical solution. According to Bowled,H.R,Babcock,L.and McGinn,K.L 2005.

2.3.4 To gain knowledge on environmental management

The intention of acquiring environmental management skills was to enhance apprentice to

gain more knowledge and experience on how can manage environmental in the community
for improving hygiene which leads good health to community members.Also environmental
management is the alteration, restructuring and exploration of new ways in which an
individual can tailor their surroundings to decrease the impact of cognitive dysfunction one
everyday life.According Nash,J.and Ehrenfeld,J.(1996).

2.3.5 To gain knowledge on organizing community

The objective of acquiring organizing skills help apprentice to gain knowledge on organizing
community into various issues like in performing community activities inorder to bring
development in the community.for example to organize community members in
entrepreneurship groups.As well as organizing is the process that initiates implementation of
plans by cralifying jobs, working relationship and effectively deploying resources for
attainment of identified and desired results.According Soles,D(2005).

2.4 Description of activities in relation to each objective

2.4.1 Mobilization of community members of Akheri ward to engage in various

activities.
On this activity was cooperate with community leaders such as village chairperson and
executive officer for mobilizing community members to engage in different activities in order

5
to rise their living standard. Example of activities like entrepreneurial activities, agricultural
activities and other activities.

2.4.2 Facilitating beneficiaries of TASAF at Akheri village

On this activity was cooperate with TASAF leaders from meru district for emphasize
beneficiaries to formulate groups of saving which help us to improve their living standard
through deposit and borrowing for engage in entrepreneurship activities and agriculture also
as well as pastoralism.

2.4.3 Facilitating community members of patandi village to cleaning their environment

This is among the activities was performed through mobilizing and facilitate community
members to prepare dumpling in order to avoid eruption disease such typhoid, UTI and other
diseases. Also, on this emphasize the community members to build toilets. Performing those
activities with WEO and VEO.

2.4.4 Resolving a land boundaries and marriage conflicts

Through cooperating with ward executive officer WEO was solving various conflicts of
marriage and land boundaries of Akheri community many conflicts reach at level mutual
agreement to both side and some conflicts reach at level of win lose.Also apprentice providing
advice and encouraging both side on cooperation and solidarity in order to bring positive
outcome in their community.Through this activities gain the negotiation skills.

2.4.5 Mobilizing community members of Akheri Ward to conserve environment

Through this activities apprentice emphasize community members to prepare dumple and
cleaning environment surrounding us in order to avoid opportunistic diseases like Thyphoid,
UTI and others

2.4.6 Facilitating various groups in the community on how to preparing the business
plan

On. this activity was providing education for facilitating groups members on how to prepare
business plan. This issue was being big problem to group members of igurwa community for
lack of skills to prepare business plan. After training them now they can prepare business
plans.

2.4.7 Provision of education to Akheri youth to leaves drug abuse

Through cooperate with community development officer CDO and WEO providing education
to Akheri youth to leaves drug abuse and to engage in various activities which help us to
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improve their living standard such as agriculture production, entrepreneurship and
pastoralism. But also emphasize us to formulate groups which help us to get youth loans
provided from meru district council for continue more production.

2.5 Description of Skills and Competence acquired

2.5.1 Mobilization skills

The meeting was conducted in some villages and planning of general meeting to supervise
and mobilize community members and build capacity to them in performing entrepreneurship
activities. Three Villages in Akheri ward were mobilized and going to the department of
community development to get youth, women and disabled loan.

This is one of the important skills undertaken through this apprenticeship program because
collaborated with community development workers to achieve it.

2.5.2 Facilitation skills

Different facilitation activities were done especially facilitation of groups on how to preparing
business plan, community to construct toilet in order to avoid opportunistic disease.

2.5 .3 Communication skills

was applied to reduce the odds of fights and conflicts among the group members in the
community groups. Communication helps in generating ideas, building authentic
relationships, team building, innovation, growth, strong management and overcoming
challenges at the workplace.

2.5.4 Negotiation skills

was gain the skills of solving various conflicts for attainable mutual agreement means win
win Approach and also how to manage the conflicts.

2.6 Lesson and Attribute learned

The following are the lesson and/or attribute learned during apprenticeship programme,

2.6.1 learnt to prepare business plans to Community groups

Preparing business plan to Community groups. Business plan is a written document that
explains a business opportunity, identifies the market to be served and provide details about
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how the entrepreneurial organization plans to pursue. Business plan is very important to
community groups through showing the bussiness opportunity going to do.So through
apprenticeship program enable me to learn how to prepare business plan and determining
some steps of preparing bossiness plan like to keep the plan Short, organize and package the
plan appropriately and orient the plan toward the future.

2.6.2 Learnt to prepare minutes of the meeting

A minute is a simple report of the meeting is conducted. Through apprenticeship helped to
acquire skills on preparation of minutes and identify the procedure of written a minute must
include participants, agenda which is a road map of meeting and introduction.

2.6.3 Learnt how to solve community problems

Through apprenticeship program was enabled to learnt on how to solve community problems,
like marriage conflicts, land conflicts, and as well as groups conflicts.

2.6.4 Learnt to provide the education to small entrepreneurs and provides good services
Due to the apprenticeship program different women entrepreneur and youth was providing
them education on how to saving and effectively use of council loans as well as giving them
direction and process of getting and returning the loans according to council by laws.

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 CHAPTER THREE

3.0 ACHIEVEMENTS AND CHALLENGES

3.1 Introduction

This chapter includes three things which are Achievements, Challenges and Solutions. This
explain more about different success achievements, challenges and solutions which apprentice
acquired during apprenticeship practice.

3.2 Achievements

The following are achievements experienced from the implementation of the activities at the
host organization during apprenticeship programmed, as follow:

3.2.1 Succeed to achieve how to use community worker approach skills

This skill is very important to improve my career because in any development activities the
issue of using approach to perform development activities is un avoidable, therefore this skills
can put me in a position of becoming competent in the issue of empowering community.

3.2.2 Succeed to achieve learning on mobilization skills

Mobilization skills can enable me to get the knowledge that will sensitize people to be more
accountable effectively and efficiently.

3.2.3 Succeed to achieve learning on organizing skills

Organizing skills enable experts to coordinate community organizational related activities to

achieve the pre-determined goals.

3.2.4 Succeed to achieve learning on facilitating skills

These skills help in performing different activities through facilitate community members on
various issues. Such to facilitate community groups on how to prepare business plan and other
issues.

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3.1.6 Succeed to achieve learning of working skills

Through apprenticeship programme helped to succeed achievements of working skills, on

how to communicate, team building, problem solving, planning and organizing, and self-
management, demonstrate respect at Work and Trust and be trusted

3.2 Challenges

The following are the challenges specifically encountered daily activities during
apprenticeship at the host organization, as follow:

3.2.1 Low participation of members in the meeting

This is among the challenges encounter during the apprenticeship programme.Through it

leads to fail delivery particular message in a specific time.

3.2.2 Poor support of some community leaders

During apprenticeship programme, poor support of community leaders.For example help in

motivating and emphasize community members to attending in meeting was the challenge
encountered and hindering in some activities.

3.2.3 Financial problem

Sometimes some areas were so far so was needed money for transportation but due to lack of
money some areas was not reached according to the target.

3.3 Solutions

The following are the solutions to overcome the challenges faced during the apprenticeship
programme at the host organization, as follow:

3.3.1 To mobilizing community members importance of attending in the meeting

Through this help to know the importance of attending in the community meeting because the
development starting from us.Also emphasize them that through participating in the meeting
it helping a lot to changing ideas and making strategies on how to move our community from
one step to another.

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3.3.2 To mobilizing the community leaders to cooperate with community members

Due to the challenge of poor support of community leaders. So community leaders should
cooperate with community members to ensure brings changes in a igurwa community through
working as a team work.in various activities in the community.

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 CHAPTER FOUR

4.0 CONCLUSION AND RECOMMENDATION

4.1 Introduction

This chapter is explaining in broad sense about conclusion, recommendation and appendices
as follows;

4.2 Conclusion

Generally, the apprenticeship trainings are more important because they help to practically
apply the theories learnt in class directly to organizations. The apprenticeship works in Akheri
ward have increased my abilities to apply what the entire apprenticeship studied in class to the
real environment. All the duties performed during apprenticeship training particularly,
exposed the apprenticeship programme to the real world and raised awareness on ways of
dealing with rather than relying on the theoretical perspectives in class.

The apprenticeship programmes are exposed to many skills through apprenticeship trainings.
The skills like team work, communication skills, community worker approach skills and
mobilization skills are more likely to be acquired through apprenticeship trainings. In the
other hand, it is through the apprenticeship trainings whereby the apprentice was exposed to
the real situations of what happens in our communities.

4.3 Recommendations

4.3.1 Recommendations to Tengeru Institute of Community Development

The Tengeru Institute of Community Development should ensure addition of time for
apprenticeship trainings. Students should attend the apprenticeship trainings twice during
their study periods. The first time to attend the apprenticeship trainings should be when they
are in first year and the second time during second year. This will make a student to have
enough time to acquire more knowledge and skills with respect to his or her specialization.

Not only that but also, the institute should request the apprenticeship attachment areas on
behalf of students. Currently, students themselves are required to find the offices for
apprenticeship trainings; as a result they face some challenges which are more or less difficult

12
to be handled on their own. The institute should identify potential areas of specializations,
request apprenticeship vacancies and then distribute students in groups for apprenticeship
practical trainings.

4.3.2 Recommendations to apprentice

Apprentice should follow the orders and regulations from their apprenticeship training
supervisors without showing any kind of non-respect in order to acquire more knowledge and
skills from their immediate supervisors in the apprenticeship work stations. They should also
show higher respect to every person during their apprenticeship trainings at the apprenticeship
work stations. They should not and clients without discriminate anyone in their attempts to
learn and serve the office works.

Again, the field trainees should be a good symbol of the Tengeru Institute of Community
Development in all their ways during the field trainings. They should be good ambassadors of
the institute by creating good images that depict the general status of the institute. They
should not engage in violence related matters during field trainings. The field trainees should
be acting as bridges to unite people and work in team works during the trainings for the sake
of reaching desired goals of their trainings.

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 REFERENCES

Alberti and Emmons ,(1975);.stand up speak out, talk back,New York.

Apprenticeship Work Manual ,(2023);Tengeru Institute of Community Development.

Bowles,H.R,Babcock, L.and McGinn,K.L.(2005). constraints and triggers: situation

mechanics of gender in negotiation.Journal of personality and social psychology,8g(6),951.

Collison,G.(2000) facilitating online learning.

Kenneth .T.w(1992) Conflict and conflict management

Leagans(1961) Communication meaning,definition, models, elements,barriers.

Nash,J and Ehrenfeld,J.(1996) code green environment.

Sole,D(2005). The academic essay, how to plan,draft and revise.

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APPENDIX

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