Deep Insights Operations Guide,

Release 21.26.00

05-00365-D02
2019-9-9
Confidential
 Notices

Copyright © 2019 Sandvine Corporation. All rights reserved. Any unauthorized reproduction prohibited.
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by reference herein such as documentation provided or made available on the Sandvine website are provided or made accessible
"AS IS" and "AS AVAILABLE" and without condition, endorsement, guarantee, representation, or warranty of any kind by Sandvine
Corporation and its affiliated companies ("Sandvine") and Sandvine assumes no responsibility for any typographical, technical,
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Sandvine reserves the right to periodically change information that is contained in this documentation; however, Sandvine makes
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Comments
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Contacting Sandvine
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Related Documentation

Related documentation is available from Sandvine Customer Support website.

All documents are in PDF format and can be viewed and printed using any compatible PDF reader.

Document Part Number

Deep Insights Release Notes 05-00362

Deep Insights Software Installation Guide 05-00363

Deep Insights Administration Guide 05-00364

Deep Insights User Guide 05-00365

Sandvine SNMP Alarms Reference Guide 05-00337

Sandvine CLI Reference Guide 05-00998

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Contents
1 Getting Started.............................................................................................................................................................8
1.1 Welcome to Deep Insights.....................................................................................................................................9
2 Monitoring Your Network............................................................................................................................................10
2.1 Active Network Intelligence (ANI) Portal.............................................................................................................11
2.1.1 ANI Layout....................................................................................................................................................11
2.2 ScoreCard...........................................................................................................................................................14
2.2.1 Overview......................................................................................................................................................14
2.3 Performance and Operational Monitoring...........................................................................................................16
2.3.1 First Use.......................................................................................................................................................16
2.3.2 Service Health Overview Dashboard...........................................................................................................17
2.3.3 Location Performance Dashboard................................................................................................................19
2.4 Performance Analysis.........................................................................................................................................21
2.4.1 First Use.......................................................................................................................................................21
2.4.2 Network Overview........................................................................................................................................22
2.4.3 Network Health.............................................................................................................................................25
2.4.4 Network Trends............................................................................................................................................32
2.5 Capacity Planning Analysis.................................................................................................................................36
2.5.1 First Use.......................................................................................................................................................36
2.5.2 Overview......................................................................................................................................................37
2.5.3 Location Performance Trends......................................................................................................................41
2.5.4 Location Services.........................................................................................................................................47
2.6 Service and Subscriber Monitoring Dashboard...................................................................................................52
2.6.1 First Use.......................................................................................................................................................53
2.6.2 Service and Subscriber Monitoring Dashboard............................................................................................54
2.7 VoIP and VoLTE QoE Dashboard.......................................................................................................................60
2.7.1 First Use.......................................................................................................................................................61
2.7.2 Network Overview Layout............................................................................................................................63
2.8 Video and Television Fraud Management...........................................................................................................70
2.8.1 First Use.......................................................................................................................................................71
2.8.2 Video and Television Fraud Management Dashboard.................................................................................71
2.8.3 Video and Television Fraud Management Overview Page...........................................................................72
2.8.4 Video and Television Fraud Management Network Analysis Page..............................................................76
2.8.5 Video Provider Page.....................................................................................................................................78
2.9 Heavy User Management Dashboard.................................................................................................................82
2.9.1 First Use.......................................................................................................................................................82
2.9.2 Overview......................................................................................................................................................83

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2.9.3 Users............................................................................................................................................................87
2.10 User Behavior and Demographic Analysis........................................................................................................90
2.10.1 First Use.....................................................................................................................................................90
2.10.2 User Overview Page..................................................................................................................................91
2.10.3 Plan View Page..........................................................................................................................................96
2.11 Fair Use and Congestion Management...........................................................................................................100
2.11.1 First Use...................................................................................................................................................101
2.11.2 Overview Page.........................................................................................................................................102
2.11.3 Location Analysis......................................................................................................................................103
2.12 Video Streaming Management........................................................................................................................105
2.12.1 First Use...................................................................................................................................................105
2.12.2 Usage Page..............................................................................................................................................107
2.12.3 Services Page..........................................................................................................................................111
3 Deep Insights Dashboard Designer.........................................................................................................................114
3.1 Logging Into Deep Insights Designer................................................................................................................115
3.2 Navigating the Deep Insights Designer Interface..............................................................................................115
3.3 Understanding the Object Model.......................................................................................................................116
3.4 Creating Deep Insights Objects.........................................................................................................................118
3.4.1 The Create Dashboard Editor....................................................................................................................118
3.4.2 Creating a Custom "Existing Dataset" Dashboard.....................................................................................119
3.4.3 Creating a Custom "Existing Objects" Dashboard.....................................................................................124
3.4.4 Creating a Report.......................................................................................................................................130
3.4.5 Creating a Document.................................................................................................................................130
3.4.6 Creating a Metric........................................................................................................................................131
3.5 Object Models...................................................................................................................................................131
3.5.1 Score Object Model....................................................................................................................................132
3.5.2 Traffic Object Model...................................................................................................................................139
3.5.3 Video and Television Fraud Management Object Model............................................................................148
3.5.4 VoIP and VoLTE QoE Object Model...........................................................................................................154
3.5.5 Operational Data Object Model..................................................................................................................159
3.6 Changing Object Permissions...........................................................................................................................161
3.7 Saving Content to the Shared Reports Folder..................................................................................................163
3.8 Adding Content to Deep Insights Library...........................................................................................................163
3.9 Managing Your Library......................................................................................................................................163
4 Deep Insights Intelligent Cubes................................................................................................................................166
4.1 About Intelligent Cubes.....................................................................................................................................167
4.2 Performance Analysis Cubes............................................................................................................................167
4.2.1 Network Health—Hourly Score by Location...............................................................................................167
4.2.2 Network Health—Location Detail...............................................................................................................168

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4.2.3 Network Health—Signature Services.........................................................................................................170

4.2.4 Network Health—SpeedTest Detail Cube..................................................................................................171
4.2.5 Network Health—Score and Subscribers...................................................................................................173
4.2.6 Network Trends—Hourly Volume by Signature Service.............................................................................174
4.2.7 Network Trends—Network Bandwidth.......................................................................................................175
4.2.8 Network Trends—Network Elements Grid.................................................................................................175
4.2.9 Network Trends—Signature Service Metrics.............................................................................................176
4.2.10 Network Trends—Subscribers Last Week................................................................................................177
4.2.11 Network Trends—Subscribers This Week................................................................................................177
4.3 Capacity Planning Cubes..................................................................................................................................178
4.3.1 Capacity Planning Traffic Score Overview.................................................................................................178
4.3.2 Capacity Planning Traffic Detail.................................................................................................................180
4.4 Service and Subscriber Monitoring Cubes........................................................................................................182
4.4.1 Service and Subscriber Monitoring - Speedtest Cube...............................................................................182
4.4.2 Service and Subscriber Monitoring - Connections Cube...........................................................................183
4.4.3 Service and Subscriber Monitoring - Subscriber Classification Metrics Cube...........................................183
4.4.4 Service and Subscriber Monitoring - Signature Service Category Cube...................................................184
4.4.5 Service and Subscriber Monitoring - Location and Device Cube...............................................................186
4.5 VoIP and VoLTE QoE Cubes.............................................................................................................................187
4.5.1 VoIP and VoLTE QoE Overview.................................................................................................................187
4.6 Video and Television Fraud Management Cubes..............................................................................................189
4.6.1 Video and Television Fraud Management - Overview Bandwidth .............................................................189
4.6.2 Video and Television Fraud Management - Overview Subscriber Count...................................................190
4.6.3 Video and Television Fraud Management - Network Subscriber Count.....................................................192
4.6.4 Video and Television Fraud Management - Network Subscriber Count Total............................................193
4.6.5 Video and Television Fraud Management - Provider Subscriber Count....................................................194
4.7 Heavy User Management Cubes......................................................................................................................195
4.7.1 Heavy User Management - Date and Device Model..................................................................................195
4.7.2 Heavy User Management - Hourly Details.................................................................................................196
4.7.3 Heavy User Management - Location..........................................................................................................198
4.7.4 Heavy User Management - Location Totals...............................................................................................200
4.7.5 Heavy User Management - Subscriber Counts..........................................................................................201
4.7.6 Heavy User Management - Subscriber Counts (YD).................................................................................202
4.7.7 Heavy User Management - Subscriber List................................................................................................203
4.8 User Behavior and Demographic Analysis Cubes............................................................................................204
4.8.1 User Behavior and Demographic Analysis - Service Plan ........................................................................204
4.8.2 User Behavior and Demographic Analysis - Month to Date by Service Plan.............................................205
4.8.3 User Behavior and Demographic Analysis - Subscriber Banding..............................................................207
4.9 Fair Use and Congestion Management Cubes.................................................................................................208

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4.9.1 Fair Use - Location Hourly Details..............................................................................................................208

4.9.2 Fair Use - Location Score Details ..............................................................................................................210
4.9.3 Fair Use - Location Subscriber Count........................................................................................................211
4.9.4 Fair Use - Overview Daily Details...............................................................................................................212
4.9.5 Fair Use - Overview Location Count..........................................................................................................214
4.9.6 Fair Use - Overview Location Count (YD)..................................................................................................215
4.9.7 Fair Use - Overview Subscriber Count.......................................................................................................216
4.9.8 Fair Use - Overview Subscriber Count (YD)..............................................................................................216
4.9.9 Fair Use - Subscriber Count by Plan..........................................................................................................217
4.10 Video Streaming Management Cubes............................................................................................................218
4.10.1 Signature Service Name List....................................................................................................................218
4.10.2 Video Streaming Management - Hourly Managed Connections..............................................................220
4.10.3 Video Streaming Management - Traffic Hourly Details............................................................................221
4.10.4 Video Streaming Management - Score Hourly Details.............................................................................223
4.10.5 Video Streaming Management - Subscriber Count..................................................................................224

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 Getting Started

1
Getting Started
• "Welcome to Deep Insights" on page 9

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1.1 Welcome to Deep Insights

Deep Insights leverages MicroStrategy's Intelligence Server and web client to provide ad-hoc, self-service data analysis. Use
Deep Insights to gain network-wide visibility into traffic and operating conditions and make better decisions in response to network
problems, anomalies, and developing trends:
• Deep Insights lets you access use case dashboards such as Performance Analysis and Capacity Planning.
• Deep Insights Designer lets you access the data you want, visualize it the way you want, and share live and interactive
visualizations across the organization in the form of dashboards, documents, and reports. Deep Insights automates the
process of extracting and presenting useful data, which gives you more time to make strategic data-based decisions.

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• "Active Network Intelligence (ANI) Portal" on page 11
• "ScoreCard" on page 14
• "Performance and Operational Monitoring" on page 16
• "Performance Analysis" on page 21
• "Capacity Planning Analysis" on page 36
• "Service and Subscriber Monitoring Dashboard" on page 52
• "VoIP and VoLTE QoE Dashboard" on page 60
• "Video and Television Fraud Management" on page 70
• "Heavy User Management Dashboard" on page 82
• "User Behavior and Demographic Analysis" on page 90
• "Fair Use and Congestion Management" on page 100
• "Video Streaming Management" on page 105

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Active Network Intelligence (ANI) Portal

2.1 Active Network Intelligence (ANI) Portal

The Active Network Intelligence (ANI) integrated portal is used for use case workflows across all verticals. The ANI portal helps
visualize contextual use case information by subscriber, device, service, technology, and network access type. The portal
integrates Sandvine’s solution area breadth and use case depth helping operators solve their most complex issues in the most
efficient and effective manner.

2.1.1 ANI Layout

Logging In
Note:
The configuration parameters outlined in this manual are examples used for illustration purposes only. Actual and/or final
settings will be dependent on and specific to customer requirements. Images have been edited to illustrate detail and may
be different than actual layout. Sandvine Inc. advises that all Active Network Intelligence, Deep Insights and other
browser based applications and dashboards be run on the latest version of Chrome, Firefox, MS Edge or Safari. Display
and operational issues may be experienced when using a different or older version browser.
Launch the Active Network Intelligence (ANI) portal by entering the designated IP Address assigned by the System
Administrator into your browser.
• At the login page prompt, enter the username and password assigned by the System Administrator. Default pladmin/pldemo00
may also be used.

Note:
Only the password is case sensitive. Contact your System Administrator if you experience login issues.

After logging in, the Active Network Intelligence (ANI) screen similar to the image below opens as the default landing page.

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From the ANI toolbar, the user can navigate to other dashboards and components contained within the Elements network.

Note:
Some of the tools, dashboards and other features listed below may not be available at this time. Other features may be
available as an additional option. Contact Sandvine sales for more information.
Scorecard
Analytics
Analytics takes the user to:
• Performance and Operational Monitoring
• Service and Subscriber Monitoring
• Customer Care Insights
• Performance Analysis
• Capacity Planning Analysis
• User Behavior and Demographics Analysis
• VoIP and VoLTE QoE
Network Optimization
Network Optimization takes the user to:
• Fair Usage and Congestion Management
• Video Streaming Management
• Heavy User Management
• Wholesale and Peering Link Management
• Carrier-Grade Network Address Translation

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• Traffic Steering/Diversion
• TCP Optimization
• Cyber Threat Management and Mitigation
Revenue Generation
Revenue Generation takes the user to:
• Zero-rating and Application-based Plans
• Sponsored Data Services
• Usage-based Data Services
• Advanced Data Services
• Advanced Roaming Services
• IMS and VoLTE Services
• Parental Control
Revenue Assurance
Revenue Assurance takes the user to:
• Interconnect Bypass Fraud
• Video and Television Fraud Management
• Data Revenue Leakage Monitoring
• Data Fraud Management
Regulatory Compliance
Regulatory Compliance takes the user to:
• Regulatory Quality Monitoring
• Regulatory VoIP Management
• Regulatory Traffic Management
• Regulatory Data Retention
ANI Automation
ANI Automation takes the user to:
• Automated Mobile Congestion Management
• Intent-based Congestion Management
• Intent-based Peering Management
• Automated Home Wi-Fi QoE Analytics and Dispatch Prevention
• Automated Churn Prediction and Management
Elements
Elements takes the user to the Elements User Interface:
Use Case Information
Use Case Information displays links to additional resources related to the topics listed above.

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ScoreCard

2.2 ScoreCard
ScoreCard visualizes key performance metrics that summarize the quality of service that your network delivered during the last
30 days. Measurements for service quality are based on bandwidth, latency, and packet loss. This dossier lets you view service
quality by score category, service plan, and location, giving you an bird's-eye view of network performance by key customer
segmentation categories.

2.2.1 Overview
The overview page (the default view) is a simple measurement of your network's service delivery. Your network's performance
is measured across seven distinct categories that let you quickly determine optimal network services and the services that need
improvement. Category scores are measured at the subscriber level. Then, the mean of all subscriber measurements is aggregated
to calculate the overall performance score of the network.
Your network score is an aggregation of individual scores for these categories, which are displayed as icons on the x-axis of the
score chart:

Icon Score Category

Web Browsing

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Icon Score Category

Streaming Media

Social Media

Gaming

Content Downstream

Content Upstream

VoIP

Select a category to view a breakdown of the metrics that determine the category score and that indicate why the network received
a certain score:

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For a summary of network performance, view the panel at the bottom of this page for these key performance indicators:
• Throughput—A burst transmission metric, where the throughput resolution is 256 milliseconds.
• Latency—A round-trip time measurement, based on the TCP handshake and the TCP timestamp, if available.
• Packet loss—The average number of retransmissions per packet.
Note:
Consider these factors when interpreting the ScoreCard:
• A network can have a lower or higher score than any of its individual metrics.
• Each subscriber record receives an overall score based on all measurements, where each measurement is weighted
equally.
• Very large or very small outliers can influence the mean.

2.3 Performance and Operational Monitoring

The Performance and Operational Monitoring Dashboard provides an overview for the services that subscribers are using.
Service tiles are initially sorted (from left to right and top to bottom) by "bytes inbound volume", with the exception of the DNS
and DHCP tiles, which always appear at the end of the service tile list.
Users can "pin" selected services to the dashboard for active monitoring.

2.3.1 First Use

Note:
The configuration parameters outlined in this manual are examples used for illustration purposes only. Actual and/or final
settings will be dependent on and specific to customer requirements.
Note:
A prerequisite for using the Performance and Operational Monitoring dashboard in Deep Insights is that the TUI option
"Score five-minute rollup enabled" is enabled in Insights Data Storage.
Log in to the ANI Portal and from the menu bar, select Analytics -- Performance and Operational Monitoring.

Note:
Performance and Operational Monitoring may open in a separate browser tab or window.

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When launched, the Performance and Operational Monitoring screen similar to the image below opens.

2.3.2 Service Health Overview Dashboard

The Service Health Overview Dashboard provides an overview for the services that subscribers are using.
Service tiles are initially sorted (from left to right and top to bottom) by "bytes inbound volume".

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The panel includes a search bar that utilizes predictive text to find a service in the database, a drop-down menu that lets you
view different networks, and a tool to share the dashboard via copy/paste.
• Service tiles indicate respective network health through green, yellow and red color indicators:

The tile color is based on the change in state within the last hour, and is triggered by the value on the right side of the spark line.

State Colour Score

Green 3.5 - 5.0
Yellow 1.5 - 3.4

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State Colour Score

Red 0.0 - 1.4

Each service tile has a service identifier plus five variable fields:

Title Section Description

A The service (identifier) logo and name.
B Percentage change in score since the last 5-minute interval.
C Packet loss as a % of network traffic for the current 5-minute
interval.
D Changes in score within the last hour over 5-minute intervals.
E Average round-trip time (RTT) for the current 5-minute interval.
F Average throughput for the current 5-minute interval.

2.3.3 Location Performance Dashboard

The Location Performance Dashboard allows the network operator to:
• Understand the scale of an issue and which locations are the most impacted.
• What plans are most affected.
• The detailed KPI trends at each location.

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By clicking on any selected service on the Service Health Overview dashboard, the user will launch the relevant Location
Performance Dashboard.
The map view displays the following features for all the service locations:
• The color-coded circles on the map indicate the dashboard scores.
• The height of each circle is based on subscriber count.
• The search bar utilizes predictive text to find a location in the database.
• When a user hovers the cursor over a circle, a tool tip appears with Location name, Score, and Subscriber count.
• Locations on the map are interactive. Clicking on a particular location updates the KPI graphs below the map.
• The filters at the top of the page include Service filter, time filter, plan filter. Users may select a different service; a different
time range; and be able to filter by service plans.
• Network type can be selected.
• The graphs display hourly trends (if a day is selected) of:
• Score,
• RTT
• Throughput & Packet loss
• The daily trend (if the month is selected) for the location selected in map.
• Both int/ext or in/out graph lines for the KPI's. Hover over mouse to see metrics.
Time Filter Requirements

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• When a user first drills down to this dashboard, the map reflects the last 5 minutes of data for the service and the graphs
below the map show the metrics for the past hour (12 intervals of 5 minutes each). This allows the user to see which metrics
made the service change state (i.e. turned red).
• Using the date filter at the top of the dashboard, the user can pick any day from the last 31 days and review the metrics for
the entire day.
• The map view and the KPI graphs reflect the selected day.
• The graphs are broken down by 24 hourly intervals.
• The user has the option to look at the data across the past month (31 days back from current day).
• The map and KPI's show the data for the past 31 days, and the graphs are broken down into 31 daily intervals.
• The max data retention in the database is 31 days.

2.4 Performance Analysis

Description
Performance Analysis dashboard provides a broad reporting of network trends at the network, service, device and customer
segmentation levels. Historical trends analysis are used to create reports that drive top level actions within many groups of a
service provider.

2.4.1 First Use

Note:
The configuration parameters outlined in this section are examples used for illustration purposes only. Actual and/or final
settings will be dependent on and specific to customer requirements. Images have been edited to illustrate detail and may
be different than actual layout.
Log in to the ANI Portal and from the menu bar, select Analytics -- Performance Analysis.

When launched, the Performance Analysis “Network Overview” page similar to the image below opens.

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Click on Network Overview - Network Health - Network Trends to toggle between screens:

2.4.2 Network Overview

The Network Overview page lets you monitor traffic volume and the quality of service that your network delivered in the past
week.
From the ANI portal, , when Analytics - Performance Analysis is selected, the Network Overview page opens by default.
The Network Overview page opens with the following panels by default:

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A. Map displaying the locations by score

B. Traffic Panel
C. Traffic Panel
D. Traffic Panel
Note:
Each Traffic Profile panel can be further configured using the drop-down options as shown below.

Note:

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Additional Traffic Profile panels can be added by clicking on the + icon located on the right edge of the main screen.
Additionally, each Traffic profile panel can be closed by clicking the x on the upper right of each panel.
Locations by score

This map displays the locations in your network, peak throughput and overall performance scores.
When hovering over any active location, a tooltip will display:
• Location Name
• Peak Throughput
• Score
Traffic Panels

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The Traffic panels can be individually configured to display:

• Services
• Plans
• Devices
After the primary selection is made, a secondary selection is available to display:
• Volume In
• Volume Out
• Total Volume
• Total Throughput
• Average Internal and External Latency
• Incoming and Outgoing Packet Loss
• Score
When hovering over any active selection, a tooltip will display:
• Profile name
• Throughput data

2.4.3 Network Health

On the Network Health page, visualizations on the left provide information about the quality of service that active subscribers
received in the last week for each location. These visualizations help answer questions like:

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• How many subscribers received poor service quality?

• What percentage of subscribers were light, moderate, heavy, or excessive users?
• What services did subscribers use and how much traffic did subscribers generate for these services?
These visualizations provide context for the patterns in throughput, latency, and packet loss that you can observe in the graphs
on the right.
The Network Health page is made up of nine panels:

A. All locations by score and subscriber count

B. Speedtest data
C. User Breakdown
D. Service breakdown
E. Location details
F. Score
G. Throughput
H. Latency
I. Packet loss
All locations by score and subscriber count

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A scatter plot of subscriber count within the last seven days by service quality score for every location in your network.
Locations are colour coded based on their service delivery scores:
• Green—The scores for these locations are greater than 4.
• Yellow—The scores for these locations are within the range of 2 to 4.
• Red—The scores for these locations are less than 2.
Note:
Select a data point to filter by the corresponding location. Right-click for additional filter options.

When hovering over any active location, a tooltip will display:

• Location Name
• Score
• Subscriber Count
• Average Throughput In
• Average Throughput Out
Right-clicking any location changes the display to either keep only the chosen location or exclude the chosen location.
Speedtest Data

A summary of speed tests that subscribers ran during the last seven days for a given location.
Note:
If no speedtests were run at the given location in the last 7 days, this panel will not display any data.

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User Breakdown

This pie chart summarizes the usage rate of active subscribers during the last seven days at a given location.:
• Light User
• Moderate User
• Power User
• Heavy User
When hovering over any point in the pie chart, a tooltip will display:
• Subscriber Classification
• Subscriber Count
• Percent Contribution
• Volume In
Service breakdown

This bar chart shows volume by service category during the last seven days.
When hovering over any point in the bar chart, a tooltip will display:
• Signature Service Category
• Volume
• Percentage
Location Details

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This table shows the access nodes and sites associated with a location.
Score
Score and Network Average

This line graph tracks the changes in service quality score (as a solid line) against the network average (as a dashed line) within
the last seven days, up to the most recent hour.
When hovering over any point in the graph line, a tooltip will display:
• The position date and hour
• Network Average
Throughput
Bits In per Second

Bits Out per Second

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This line graph tracks the changes in throughput in and throughput out within the last seven days, up to the most recent hour.
When hovering over any point in the graph line, a tooltip will display:
• The position date and hour
• BitsIn/Bits Out per Second
Latency
Network Average Internal RTT

Network Average External RTT

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This line graph tracks the changes in internal and external latency (as a solid line) against the network average (as a dashed
line) within the last seven days, up to the most recent hour.
When hovering over any point in the graph line, a tooltip will display:
• The position date and hour
• Network Average Internal or External RTT
Packet Loss
Network Average Internal RTT

Network Average External RTT

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This line graph tracks the changes in internal and external packet loss (as a solid line) against the network average (as a dashed
line) within the last seven days, up to the most recent hour.
When hovering over any point in the graph line, a tooltip will display:
• The position date and hour
• Network Average Internal or External RTT

2.4.4 Network Trends

The Network Trends page lets you monitor network performance trends for the services on your network.
The Network Trends page is made up of five panels:

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A. Top Services
B. Projection
C. Week over Week Trends
D. KPI's
E. Network Elements
Top Services

This table ranks the most popular services (based on volume) on your network during the last seven days. This table also shows
the percentage change in volume in and subscriber count from the week prior to the last seven days. The Week over week trends
chart and the KPIs table show data for the service that you select in the Top services section.
Note:
The Top Services line item selected from this table will configure the Week over Week Trends graph and the KPI table.

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Week over Week Trends

This graph shows the hourly downstream throughput over the last seven days for the service that is selected in the Top services
section. Dashed lines indicate the maximum and minimum bandwidth measured for each hour over the last six weeks.
When hovering over any point in the graph line, a tooltip will display:
• The position hour
• Last Six Weeks Minimum and Maximum Downstream Throughput
KPI's

This table highlights the service selected in the Top services section. Key performance indicators are:

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• Rank—The rank of a signature service based on volume (i.e., bytes in) in the current week.
• Last week's rank—The rank of a signature service based on volume (i.e., bytes in) in the previous week.
• Rank change—The difference in rank between the current and previous weeks.
• Volume—The total number of bytes in for the current week.
• Last week's volume—The total number of bytes in for the previous week.
• Volume change—The difference in volume (i.e., bytes in) as a percentage between the current and previous weeks.
• Subscribers—The number of active subscribers counted in the current week.
• Last week's subscribers—The number of active subscribers counted in the previous week.
• Subscriber change—The difference in the number of active subscribers between the current and previous weeks.
Projection

This line graph tracks throughput in, and projects estimates for throughput in over the next 14 days.
When hovering over any point in the graph line, a tooltip will display:
Note:
This panel is network wide and is not affected by the service list above.

• Date
• Bits in per Second
Network Elements

This table provides details about all sites on the network, specifically the access nodes at each site, the number of active
subscribers on each node, and the average score for each access node. This is also network wide and not affected by the service
list above.

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2.5 Capacity Planning Analysis

The Capacity Planning Analysis dashboard lets you use advanced metrics to:
• Identify network hotspots that need investigation and/or investment.
• Understand subscriber service experience and the capacity of your network to deliver those services.

2.5.1 First Use

Note:
The configuration parameters outlined in this section are examples used for illustration purposes only. Actual and/or final
settings will be dependent on and specific to customer requirements. Images have been edited to illustrate detail and may
be different than actual layout.
Log in to the ANI Portal and from the menu bar, select Analytics -- Capacity Planning Analysis.

Note:
• Capacity Planning Analysis is part of Deep Insights, running on Microstrategy and may open in a separate browser
tab or window.
• The user will not be required to log in to Deep Insights if already logged in from a previous session or dashboard.

When launched, the Capacity Planning Analysis page similar to the image below opens:

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2.5.2 Overview
The Overview page identifies the locations in your network that are under and at capacity.
Dashboard Layout
The Capacity Planning Analysis Overview page is made up of 4 panels:

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A. Metric selector
B. Performance map
Over-utilized locations
Underutilized locations
Metric selector

The Metric selector is a set of radio buttons that lets you choose the metric visualized by the charts on this page:
• Latency (External) in milliseconds
• Latency (Internal) in milliseconds
• % Packet Loss (Inbound)
• % Packet Loss (Outbound)
• Score
• Throughput (Inbound) in Mbps
• Throughput (Outbound) in Mbps
Performance map

This heat map provides an overview of the network performance based on the selected metric from above.

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• By zooming in on a region on the map, the user can view the active locations.
• Any location existing in the database can also be located using the Search
• When hovering over any active location, a tool tip will display:
• Location Name
• KPI map
• Average Score
• Downstream Throughput
• Upstream Throughput
• Internal RTT (Average) in milliseconds
• External RTT (Average) in milliseconds
• Incoming Packet Loss (%)
• Outgoing Packet Loss (%)
• Right-clicking on a location opens these menu items:

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• Go to Targets
• Keep Only
• Exclude
Overutilized locations

This bar chart shows the locations with the highest utilization. Select one or more bars to highlight the corresponding location
pin(s) in the Performance map. Right-click on one or more selected bars to access more visualization options. As a default, this
chart shows the 10 most over-utilized locations, or more than 10 if some locations have the same utilization rates. Use the
drop-down menu and field above this chart to change this default. From the drop-down menu, select either Highest or Highest
%
When hovering over any active location, a tool tip will display:
• Metric Selector
• Location Name
• KPI
Note:
• Do not use the Lowest or Lowest % menu options. Due to MicroStrategy Web limitations, these options appear in the
drop-down menu for this chart.
• If Score is selected in the metric selector, the over-utilized location with the worst service quality score appears at the
bottom of the bar chart.

Underutilized locations

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This bar chart shows the locations with the lowest utilization. Select one or more bars to highlight the corresponding location
pin(s) in the Performance map. Right-click on one or more selected bars to access more visualization options. As a default, this
chart shows the 10 most underutilized locations, or more than 10 if some locations have the same utilization rates. Use the
drop-down menu and field above this chart to change this default. From the drop-down menu, select either Lowest or Lowest
%
When hovering over any active location, a tool tip will display:
• Metric Selector
• Location Name
• KPI
Note:
• Do not use the Highest or Highest % menu options. Due to MicroStrategy Web limitations, these options appear in
the drop-down menu for this chart.
• If Score is selected in the metric selector, the underutilized location with the best service quality score appears at the
bottom of the bar chart.

2.5.3 Location Performance Trends

The Location Performance Trends page visualizes hourly, daily, and weekly traffic trends for the location(s) that you select.
Dashboard Layout
The Location Performance Trends page is made up of 6 panels:

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The left half displays Weekly profile by hour of day:

A. Throughput
B. Latency
C. Packet loss
The right half displays Trends by day:
D. Throughput
E. Latency
F. Latency
Throughput - Weekly profile by hour of day

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This bar chart shows the downstream and upstream throughput for each hour of the day within a date range.
When hovering over any bar, a tool tip will display:
• Day of the week
• Hour of day
• Downstream Throughput
Latency - Weekly profile by hour of day

This bar chart shows the averages for internal and external round-trip time (RTT) for each hour of the day within a date range.
When hovering over any bar, a tool tip will display:

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• Day of the week

• Hour of day
• Internal RTT
Packet loss - Weekly profile by hour of day

This bar chart shows incoming and outgoing packet loss for each hour of the day within a date range.
When hovering over any bar, a tool tip will display:
• Day of the week
• Hour of day
• Incoming Packet loss
Throughput - Trends by day

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This trend chart tracks these changes in throughput, where throughput values are grouped by and averaged for daily intervals:.
• Max Downstream Throughput—The highest downstream throughput value seen on your network. This value is associated
with at least one of the selected locations.
• Downstream Throughput—The downstream throughput averaged for all selected locations.
• Max Upstream Throughput—The highest upstream throughput value seen on your network. This value is associated with at
least one of the selected locations.
• Upstream Throughput—The upstream throughput averaged for all selected locations.
When hovering over any line, a tool tip will display:
• Date
• Maximum Upstream or Downstream throughput
Latency - Trends by day

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This bar chart shows the averages for internal and external round-trip time (RTT) for each hour of the day within a date range.
• Max Average Internal RTT—The highest internal round-trip time value seen on your network. This value is associated with
at least one of the selected locations.
• Average Internal RTT—The internal round-trip time averaged for all selected locations.
• Max Average External RTT—The highest external round-trip time value seen on your network. This value is associated with
at least one of the selected locations.
• Average External RTT—The external round-trip time averaged for all selected locations.
When hovering over any line, a tool tip will display:
• Date
• Maximum Internal/External RTT
Packet loss - Trends by day

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This chart tracks these changes in packet loss, where packet loss values are grouped by and averaged for daily intervals:
• Max Incoming Packet Loss—The highest incoming packet loss value seen on your network. This value is associated with at
least one of the selected locations.
• Incoming Packet Loss—Incoming packet loss averaged for all selected locations.
• Max Outgoing Packet Loss—The highest outgoing packet loss value seen on your network. This value is associated with at
least one of the selected locations.
• Outgoing Packet Loss—Outgoing packet loss averaged for all selected locations.
When hovering over any line, a tool tip will display:
• Date
• Maximum Incoming/Outgoing Packet loss

2.5.4 Location Services

The Location Services tracks hourly and daily traffic trends for the most utilized services on the network.
Dashboard Layout
The Location Services page is made up of 8 panels:

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A. Signature Service Category

B. Top 10 Services by Volume
C. Volume per Hour
D. Latency per Hour
E. Packet Loss per Hour
F. Volume per Day
G. Latency per Day
H. Packet Loss per Day
Signature Service Category

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The drop-down menu options allow the user to configure the display to a specific signature service. The default display is (All).
Top 10 Services by Volume

This bar chart shows the 10 most utilized services based on volume in and volume out.
This chart lets you filter the data that other charts on this page visualize:
• Select a bar to filter by the corresponding service.
• Select the x-axis to remove an applied filter.
When hovering over any bar, a tool tip will display:
• Signature Service Name
• Sum of Bytes In and Out
Volume per Hour

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This bar chart shows the sum of bytes in and the sum of bytes out for hourly intervals.
When hovering over any bar, a tool tip will display:
• Hour of day
• Sum of Bytes In or Out
Latency per Hour

This trend chart shows the averages for internal and external round-trip time for hourly intervals.
When hovering over any line, a tool tip will display:
• Hour of day
• Internal or External RTT (Average)
Packet Loss per Hour

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This bar chart shows incoming and outgoing packet loss for hourly intervals.
When hovering over any line, a tool tip will display:
• Hour of day
• Incoming or Outgoing Packet Loss (%)
Volume per day

This chart tracks changes in the sum of bytes in and the sum of bytes out over daily intervals.
When hovering over any line, a tool tip will display:
• Date
• Sum of Bytes In and Out
Latency per Day

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This bar chart tracks changes in the averages for internal and external round-trip time over daily intervals.
When hovering over any line, a tool tip will display:
• Date
• Internal and External RTT (Average)
Packet Loss per Day

This chart tracks changes in incoming and outgoing packet loss over daily intervals.
When hovering over any line, a tool tip will display:
• Date
• Incoming and Outgoing packet Loss (%)

2.6 Service and Subscriber Monitoring Dashboard

Description
The Subscriber Performance Overview page provides a high-level summary of the active subscribers, service performance
trends, and quality of service score by location for a given date. The previous day is shown as a default.

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2.6.1 First Use

Note:
The configuration parameters outlined in this section are examples used for illustration purposes only. Actual and/or final
settings will be dependent on and specific to customer requirements. Images have been edited to illustrate detail and may
be different than actual layout.
Note:
A prerequisite for using the Service and Subscriber dashboard in Deep Insights is that the TUI option "Score Service
Dimensions Enabled" is enabled in Insights Data Storage.
Log in to the ANI Portal and from the menu bar, select Analytics -- Service and Subscriber Monitoring.

Note:
• Service and Subscriber Monitoring is part of Deep Insights, running on MicroStrategy and may open in a separate
browser tab or window.
• The user will not be required to log in to Deep Insights if already logged in from a previous session or dashboard.

When launched, the Service and Subscriber Monitoring date selection prompts screen similar to the image below opens.
Select the desired review date and click Run.

The Service and Subscriber Monitoring page similar to the image below opens:

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2.6.2 Service and Subscriber Monitoring Dashboard

The Service and Subscriber Monitoring page is made up of seven panels:

A. Subscriber Panel
B. Subscriber Classification Panel

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C. Throughput Panel
D. Latency Panel
E. Packet Loss Panel
F. Service Category Panel
G. Location Map Panel
Subscriber Panel

The Subscriber panel is made up of four sections:

• Subscribers—A count of active subscribers.
• Search subscribers—Pulling analytics on individual subscriber.
• Connections—The instances subscriber have connected to the network within the selected date interval.
• Speed tests—The number of speed tests that subscribers ran.
Note:
This prompt allows only one selection.

Search subscribers

Click on to view analytics on any subscriber. The subscriber search prompt opens.

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To pull analytical data on a subscriber:

1. If known, enter the subscriber ID in the search box and press enter. The subscriber will appear in the window below. Or...
2. Scroll through the list of subscribers. Click to select.
3. When the correct subscriber is selected in Step 1 or Step 2, click "Add".
4. The Subscriber will transfer to the selected item window.
5. Select the review date.
6. Click Run. The subscriber analytics screen opens, similar to the example below.

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The Subscriber Analytics screen is made up of 7 panels:

A. Subscriber name: The subscribers internal name, as configured by the customer, is displayed.
B. Business name: The subscribers package or plan is displayed.
C. Billing Type: The subscribers billing plan and amount is displayed.
Note:
The subscriber data in A, B and C will be dependent on custom columns, which require one of the options:
1. NetObjects or Session Context columns provisioned by a PSM.
2. Network Business Intelligence package configuration on a PTS.

D. Top 6 Services Tiles: Information tiles showing the top six services based on the volume that the subscriber used on the
selected date.
Each service tile displays these measurements:
• The average latency measured for this service in milliseconds (at the top right).
• The average packet loss measured for this service in bytes (at the bottom left).
• The average throughput measured for this service in bps (at the bottom right).
• The percentage change in the score measured for this service (at the center).
View the trend line at the bottom of the service tile to observe hour-over-hour changes in score within the selected date. If the
data is today, it shows the last 24 hours . Select a service tile to view related network performance details.
Note:
Clicking on any service tile will change the output displays for the next sections to reflect the selected tile analytics.

E. Devices: The devices that the subscriber used to access the selected service. This section shows the average throughput in
up and down and the average RTT measured for each device on the selected date.
F. Score Panel: The subscribers QoE score for the selected period. When hovering over any point on the graph line, a tool tip
will display the hour and score.
G. Throughput Panel: A line graph that tracks the changes in throughput up and throughput down. When hovering over any point
on the graph line, a tool tip will display the hour and upstream/downstream throughput.

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H. Latency Panel: A line graph that tracks the changes in internal and external RTT measurements. When hovering over any
point on the graph line, a tool tip will display the hour and average internal /external RTT.
I. Packet Loss Panel: A line graph that tracks the changes in internal and external packet loss against the network average. When
hovering over any point on the graph line, a tool tip will display the incoming/outgoing packet loss on the internal network.
J. Location Map Panel: The locations from which the subscriber used this service on the selected date. When hovering over the
subscriber location, a tool tip will display:
• Location name
• Device
• Score
• Last date/time
• Average RTT
• Average Throughput
• Average packet loss on the internal network
• Volume
Subscriber Classification Panel

Four tiles that summarize the usage rate of active subscribers for the selected date range, where subscribers are classified into
these groups:
• Light Users
• Moderate Users
• Power Users
• Heavy Users

Each tile shows a trend line that tracks changes in subscriber count over the last seven days of the review date.
Throughput Panel

This panel displays the throughput in and throughput out of the review date.

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Latency Panel

This panel displays the internal and external RTT of the review date.
Packet Loss Panel

This panel displays the internal and external packet loss against the network average.
Service Category Panel

The table lists service category, score and the percentage of change in volume (in bytes) and subscriber count for each service
category. Toggle between the DoD and WoW display options to see day-over-day and week-over-week percentage changes
respectively.
Location Map Panel

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This map shows the subscriber location for the selected date range.
The location color-code is based on its average service quality score.

2.7 VoIP and VoLTE QoE Dashboard

This dossier describes the features and functionality of the Voice over IP and Voice over LTE Quality of Experience ("VoIP and
VoLTE QoE").
Historically, voice and SMS calls on mobile devices have relied on standard circuit-switch type networks. There has been some
integration of Voice over IP (VoIP) services, but a lack of any industry standard had limited the availability of this service.
Voice over Long Term Evolution (VoLTE) is the new industry standard for real-time high speed voice traffic utilizing existing
packet switching (IP) networks. Upon completion, the legacy circuit-switched network for voice communications, where a dedicated
circuit path is reserved for each call, will be replaced by an all-IP network. With VoLTE, a flow-based Quality of Service
(QoS) monitors and maintains network resources, ensuring call quality. As almost all Tier-1 carriers will be expanding
their 4G/LTE networks, VoLTE traffic is expected to grow significantly.

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The Sandvine VoIP and VoLTE QoE Dashboard allows operators to monitor and respond to VoIP traffic an quality issues.
Operators can focus on the locations experiencing the worst Quality of Experience (QoE) and determine how many calls were
impacted. The dashboard also provides:
• Trends of KPIs contributing to call quality degradation over the course of a day.
• A visualization of surrounding locations that may also be affected by deteriorating network conditions.

2.7.1 First Use

Note:
The configuration parameters outlined in this section are examples used for illustration purposes only. Actual and/or final
settings will be dependent on and specific to customer requirements. Images have been edited to illustrate detail and may
be different than actual layout.
Log in to the ANI Portal and from the menu bar, select Analytics -- VoIP and VoLTE QoE.

Note:
• VoIP and VoLTE QoE is part of Deep Insights, running on Microstrategy and may open in a separate browser tab
or window.
• The user will not be required to log in to Deep Insights if already logged in from a previous session or dashboard.

When launched, the VoIP and VoLTE QoE date selection prompts screen similar to the image below opens.
Select the desired review date and click Run.

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Note:
The default selection date for the analytics is “Today minus 1 day”.

The user can also select any specific date between “Today minus 1 day” and “Today minus 60 days”:

Once the desired analytics date is selected, click “Run”.

The VoIP and VoLTE QoE page similar to the image below opens:

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2.7.2 Network Overview Layout

The Network Overview page is made up of five panels:

A. Call Panels
B. Device Search

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C. Location Map
D. 10 Best Locations (based on the VoLTE average call QoE score)
E. 10 Worst Locations (based on the VoLTE average call QoE score)
From the Network Overview, the user can drill into the Location page. The location and date will be passed down from the
Network Overview as a filter.
Call Panels
• Each panel displays the calls that have taken place on the entire network on the chosen day, and the % change from the day
before:

1. Total Calls.
2. Incoming Calls
3. Outgoing Calls

• When a user opens the Location dashboard without drilling down from the Network Overview , the default view will be for
the entire network.
• The total, incoming, and outgoing calls tiles across the top reflects the selected location.
• The tiles show the % change from the selected day to previous day.

Device Search
• The device search panel controls the location map and the best/worst locations. All devices are listed by default. Enter any
letter in the search field to enable “All search results”. Scroll and/or click on the selection to display the Location Map
Best/Worst Locations applicable to the selected device.

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Location Map
• The location map displays a snapshot overview of the coverage area for the selected day and devices.

• Each circle represents a location.

• The size of the circles is relative to the call volume (count), which is the sum of the caller and receiver.
• Clicking on a location different from the highlighted location changes the selected location.
• The color of the circles is based on the QoE Score.
• The colors indicate the relative score of each location as scaled in the image above.
• The Call Score (QoE Score) is the average of the Peer Call Score and the Subscriber Call Score.
• The Peer and Subscriber Call Score are define by the MOS CQ, MOS LQ and Nominal MOS values.
• CQ means Call Quality
• MOS_CQ (Call Quality MOS)
• MOS_LQ (Listening Quality MOS)
• MOS_NOM (Nominal MOS)
Note:
The maximum score is 5, but the legend is based on the actual score of all locations which is 3.9.

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• By zooming in on a region on the map, the user can view the active locations.
• Any location existing in the database can also be located using the Search
• When hovering over any active location, a tooltip will display:
• Location Name
• Score
• The number of incoming, outgoing and total calls.

• Right-clicking on a location opens these menu items:

• Go to Targets
• Keep Only
• Exclude

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Location View
• Clicking Go to Targets opens the selection Location and details.

The user can view the following:

• Incoming, outgoing and total calls
• Map location
• Overall Call Quality Score for the 24 hour period of the selected date
• The graphs represent the metrics for that location for the day passed down in the drilldown.
• There are 4 line graphs, each with two lines representing the following metrics:
• Subscriber Score, Peer Score
• Subscriber MOS-CQ, Peer MOS-CQ
• Subscriber MOS-LQ, Peer MOS-LQ
• Subscriber Jitter, Peer Jitter

• Call Quality score for the 24 hour period of the selected date (MOS CQ)
• Listening Quality score for the 24 hour period of the selected date (MOS LQ)
• Dropped or incorrectly sequenced data packets for the 24 hour period of the selected date (Jitter)

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Keep Only and Exclude

• Clicking on Keep Only displays only the selected location.
• Clicking Exclude hides the selected location.
• Clicking on a location different from the highlighted location changes the selected location.
• The user can zoom in on the map to see if any adjacent locations are experiencing similar issues
• The map highlights the selected location and also show surrounding locations. This feature alerts the user if a problem is
localized or affects neighboring locations.
• The color of the circles indicate the average QoE Score, and the circle size indicates Total Calls.
• Hovering the mouse over a location displays the Location Name, Score, Incoming and Outgoing Calls.
• The map has a location predictive text search bar.

To return to the Network Overview page, click the Table of Contents icon located in the top left of the screen and select Network
Overview.

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Bookmarks
To save the location for future review as a bookmark, or to retrieve an existing bookmark, click on the Bookmarks icon:

• To save the bookmark, click Add New and provide a file name. Click OK when done.
• To retrieve a previously saved bookmark, click on the file name to open.
• To edit the saved file name, click on the pen icon.
• To delete a saved bookmark, click on the trash can icon.

Reset
The reset button returns the user to the “First Use” screen where the desired date can be selected.

Re-prompt
To recall data from another date, click on the Re-prompt button and select the new date.

10 Best and Worst Locations

Each location in the best and worst 10 locations will show the score and the percentage (%) change in score from the previous
day.

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• Users can drill to a specific Location page by clicking on a location name on the map, or from the 10 best/10 worst table.
• Right-clicking on a location opens these menu items:

• Navigation is the same as Location Dashboard.

2.8 Video and Television Fraud Management

Description
Due to the rise in popularity and prevalence of video and television piracy, a significant percentage of internet users are accessing
content in a manner that violates content licensing agreements. The risk to network operators and content owners is enormous;
continued adoption of unlicensed video and TV streaming services could lead to increased cord-cutting and create ‘cord-nevers’,
significantly impacting top-line revenue and overall profitability, and – by extension – undermining the very business models for
network operator and content owners.

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Sandvine’s Deep Insights Analytics solution measures the usage and content of channels to understand the magnitude of revenue
leakage. This enables the operators with:
• Revenue Assurance: Provides user-level visibility to enable revenue recovery for fraud leakage through targeted campaigns
and service offerings.
• Enforcement: Block or manage pirated content based on regulatory guidelines and up sell users to legal content.

2.8.1 First Use

Note:
The configuration parameters outlined in this section are examples used for illustration purposes only. Actual and/or final
settings will be dependent on and specific to customer requirements. Images have been edited to illustrate detail and may
be different than actual layout.
Log in to the ANI Portal and from the menu bar, select Revenue Assurance -- Video and Television Fraud Management.

Note:
• Video and Television Fraud Management is part of Deep Insights, running on Microstrategy and may open in a
separate browser tab or window.
• The user will not be required to log in to Deep Insights if already logged in from a previous session or dashboard.
Note:
The dashboard will be operational after the first calendar day.

When launched, the Video and Television Fraud Management page opens.

2.8.2 Video and Television Fraud Management Dashboard

Dashboard Layout
The Video and Television Fraud Management Dashboard is made up of three separate interconnected screens:
• Overview
• Network Analysis
• Video Provider

By default, the dashboard will initially open to the Overview page, and will default to viewing the last opened page.
The Table of Contents allows the user to switch between these pages.

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• Click the Filter button and select the review dates.

Note:
By default, the date filter is seven days before yesterday. The database retention is for 60 days.

2.8.3 Video and Television Fraud Management Overview Page

The Video and Television Fraud Management Overview page is made up of five panels:

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A. Delivery Method Selection

The user selects between:
• All
• IPTV
• VOD

B. License Status Selection

The user selects between:
• All
• Licensed
• Unlicensed

C. Device Name Listing

Based on the selections in (A) and (B) above, the table lists for each device:
• % Downstream Bytes
• Volume (in GB)

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The user can also select a specific device. This will adjust the graphs in (D) and (E):

D. Subscribers By Device Listing

The selection from the Device Name Listing (C) displays the number of subscribers of the Signature Device, based on the selected
dates. Any specific device selected in (C) above will now be displayed:

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E. Downstream Throughput Chart

Displays the downstream throughput (in Mbps) of all of the devices in the Device Name Listing (C) for the selected dates.

When a specific device is selected from the Device Name Listing (C), the downstream throughput (in Mbps) of the Signature
Device is displayed for the selected dates.

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2.8.4 Video and Television Fraud Management Network Analysis

Page
The Video and Television Fraud Management Network Analysis page is made up of five panels:

A. Delivery Method Selection

The user selects between:
• All
• IPTV
• VOD

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B. License Status Selection

The user selects between:
• All
• Licensed
• Unlicensed

C. Location Listing
Based on the selections in (A) and (B) above, the table lists:
• Site Location being monitored
• License Status
• # and % of average daily location daily subscribers

Note:
"Average daily subscribers" is defined as the number of daily subscribers for a selected location, divided by the number
of days selected for review. The "% of average daily subscribers" is defined as the percentage of the Average daily
subscribers compared with the Average daily subscribers with any traffic type.
D. Subscribers Per Plan Listing
The selection from the Device Name Listing (C) displays the number of subscribers of the Signature Device, for the specific plans
dates.
Hovering the mouse over any Plan line displays the plan name and the average daily subscribers number in a tool tip.

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E. Daily Subscribers Chart

Displays the number of daily subscribers for a site location for the selected plan dates.

2.8.5 Video Provider Page

The Video and Television Fraud Management Video Provider page is made up of five panels:

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A. Delivery Method Selection

The user selects between:
• All
• IPTV
• VOD

B. License Status Selection

The user selects between:
• All
• Licensed
• Unlicensed

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C. Top Provider - Breakdown Selection

The user selects:
• Highest
• Lowest
• Highest %
• Lowest %
• Number of data points to display
Note:
The selection results are based on Volume in downstream bytes.

D. Downstream and Subscriber Chart

Based on the selections in (A), (B) and (C) above, displays the Downstream bytes (% and GB) and the Subscriber count.

Note:
• Hovering the mouse over any line displays the provider name and downstream bytes in a tool tip.
• Hovering the mouse over any line under the Downstream bytes column displays the provider name and GB downstream
bytes in a tool tip.
• Hovering the mouse over any line under the Subscriber count column displays the provider name and number of
subscribers in a tool tip

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E. Downstream Throughput Total Chart

Displays the throughput for all the providers in a staggered chart for the selected plan dates.

Note:
Hovering the mouse over any part of the chart displays a tool top with:
• The Date
• Provider name
• Time Stamp
• Downstream throughput total in Mbps

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Note:
Clicking on any provider in D. Downstream and Subscriber Chart will change the chart display to the selected provider.

2.9 Heavy User Management Dashboard

Heavy Users are subscribers who consume a lot more resources than the expected for a regular subscriber. Heavy users drive
the average resource usage upwards with various negative implications on overall network experience, network planning, service
profitability, service cost and average network quality perception for the subscribers. Heavy users are especially harmful for
Service Providers who offer flat-rate, all-you-can-eat type unlimited plans with no restrictions over usage. In such a scenario,
heavy users damage operator's profitability by increasing CAPEX and OPEX costs, eventually forcing an increase in service fees
for all subscribers to preserve profit margins. Operators will be able to drill on a Service from the Overview dashboard into the
Heavy Users dashboard. This dashboard will then be filtered for only that service.

2.9.1 First Use

Note:
The configuration parameters outlined in this section are examples used for illustration purposes only. Actual and/or final
settings will be dependent on and specific to customer requirements. Images have been edited to illustrate detail and may
be different than actual layout.
Log in to the ANI Portal and from the menu bar, select Network Optimization -- Heavy User Management.

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Note:
• Heavy User Management is part of Deep Insights, running on Microstrategy and may open in a separate browser
tab or window.
• The user will not be required to log in to Deep Insights if already logged in from a previous session or dashboard.

When launched, the Heavy User Management Overview screen similar to the image below opens.

2.9.2 Overview
The Heavy User Management Overview page is made up of four panels:

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A. User Monitoring (KPI) Panels

B. Signature Service Category Metrics
C. Volume Consumption Graph
D. Network Overview Map
User Monitoring (KPI) Panels

The three gray KPI panels display vital information about Heavy Users on the Network:
• Heavy User Count: Daily heavy users and change % from yesterday.
• Heavy User Volume: Total volume consumed by heavy users and % change from yesterday.
• ROI: The impact, or ROI of Sandvine technology on the amount of data consumed by heavy users.
Signature Service Category Metrics

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This grid lists all Signature Service Category items that have seen activity from heavy users, as well as the trends within the
category. Right click to drill through the category into individual services. Clicking on any signature service category or name will
filter all elements below.
Volume Consumption Graph

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The volume consumption graph shows a 24 hour view of volume usage by heavy users. The heavy black line shows the actual
usage, whereas the dashed red line shows what usage could have been without Sandvine technology in the network. The volume
savings provided by Sandvine technology is shaded in red.
When hovering over any time on the graph, a tool tip will display:
• Hour
• Data volume saved
Network Overview Map

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The location map provides a breakdown of where the heavy users are located on your network. Shading indicates the volume
of heavy user traffic at each location, whereas size indicates the total count of heavy users at the location.
When hovering over any location on the map, a tool tip will display:
• Location name
• Data volume
• Distinct subscriber count for that location
• Data volume saved using Sandvine technology.
• Average internal RTT
• Location volume saved in %

2.9.3 Users
The Heavy User Management Users page is made up of five panels:

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A. User Monitoring (KPI) Panels

B. Filter control panel
C. User list grid
D. Top plans bar chart
E. Top devices doughnut chart
User Monitoring (KPI) Panels

The three gray KPI panels display vital information about Heavy Users on the Network. This includes daily heavy users (and
change from yesterday), Total volume consumed by heavy users (and change from yesterday) and the impact, or ROI of Sandvine
technology on the amount of data consumed by heavy users.
Filter control panel
From the Network Overview, the user can view any location. The location and date will be passed down from the Network
Overview as a filter.
• When a user opens the Heavy User Monitoring dashboard, the default view will be for the entire network.
• The total, incoming, and outgoing calls tiles across the top reflects the selected location.
• The tiles show the % change from the selected day to previous day.
• The graphs represent the metrics for that location for the day passed down in the drilldown.
• The map highlights the selected location and also show surrounding locations. This feature alerts the user if a problem is
localized or affects neighboring locations.
• The color of the circles indicate the average QoE Score, and the circle size indicates Total Calls.
• Hovering the mouse over a location displays the Location Name, Score, Incoming and Outgoing Calls.

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• The map has a location predictive text search bar.

• There is an access type filter to identify heavy users by 3G, 4G, etc.

User Monitoring Panels

• Each panel displays the calls that have taken place on the entire network on the chosen day, and the % change from the day
before:

1. Heavy user Count

2. Heavy User Volume
3. ROI (Return on Investment in saved bandwidth)

Service Category Metrics

• The device search panel controls the location map and the best/worst locations. All devices are listed by default. Enter any
letter in the search field to enable “All search results”. Scroll and/or click on the selection to display the Location Map
Best/Worst Locations applicable to the selected device.

Volume Graph
• The Volume Graph displays a snapshot overview of the bandwidth volume before and after optimization, highlighting the
bandwidth volume saved for the selected time interval.

Network Overview Map

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• Clicking Go to Targets opens the selection Location and details.

2.10 User Behavior and Demographic Analysis

Description
The User Behavior and Demographic Analysis dashboard analyzes usage patterns of the subscribers, deriving business
meaning for product development, enterprise sales and marketing, advertising, and customer retention. User behavior is analyzed
to define new plans or product offerings that can lead to greater monetization or improved customer satisfaction. Usage patterns
can be analyzed to identify upsell opportunities for enterprise sales teams. Customer usage can be analyzed to create customer
segmentation or identify customers that meet requirements for advertising campaigns or promotions. Following advertising
campaigns, customer usage can be monitored to understand the effect of the campaign. Usage of competitor services and
websites can be tracked to identify customers that are potentially going to churn.

2.10.1 First Use

Note:
The configuration parameters outlined in this section are examples used for illustration purposes only. Actual and/or final
settings will be dependent on and specific to customer requirements. Images have been edited to illustrate detail and may
be different than actual layout.
Log in to the ANI Portal and from the menu bar, select Analytics - User Behavior and Demographic Analysis.

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Note:
• User Behavior and Demographic Analysis is part of Deep Insights, running on Microstrategy and may open in a
separate browser tab or window.
• The user will not be required to log in to Deep Insights if already logged in from a previous session or dashboard.

When launched, the Usage Overview page, similar to the image below, opens.

2.10.2 User Overview Page

This dashboard provides a view of usage trends within the network and provides the marketing teams a view of the most popular
plans and can help them derive usage patterns and the top services for each of the usage bands/plans. The marketing team also
gets device level visibility for these usage bands/plans.
The User Behavior and Demographic Analysis - User Overview page is made up of four panels:

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A. Top 10 plans by subscriber count (doughnut chart)

B. Usage by subscriber count
C. Services by
D. Top 10 devices for services
Top 10 plans by subscriber count

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This doughnut chart shows how subscribers are spread across plans on the network. This element controls all below elements,
by selecting a plan 'slice' of the donut, all other visualizations are filtered by that plan.
When hovering over any doughnut segment, a tool tip will display:
• Service Plan Name
• Subscriber Count
• Percentage Contribution (% of total of all plans)
• Average Volume per Subscriber (Total Volume for selected month divided by total subscribers for current or selected month)
Note:
Left clicking to select any doughnut segment populates the next three panels.

Usage by subscriber count

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This histogram places subscribers in buckets based upon the total volume used in the current or selected month.
Note:
If no segment of the doughnut chart is selected from panel A, this histogram displays the total subscriber count for the
current or selected month.
When hovering over the histogram bar, a tool tip will display:
• Volume Category
• Subscriber Count (Total subscribers for the current or selected month or selected doughnut segment)
Services by

This heat map with elements corresponding to the identified signature service. The elements are sized and colored by the KPI
selected in the metric selector (Volume is shown).

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This heat map with elements corresponding to the identified signature service. The elements are sized and colored by the KPI
selected in the metric selector (Subscriber Count is shown).
When hovering over any heat map element, a tool tip will display:
• Subscriber Service Name
• KPI: Volume in bytes for the current or selected month.
Top 10 devices for services

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This doughnut chart breaks down the devices used by subscribers based upon the selected KPI. (Volume KPI is shown).

A doughnut chart which breaks down the devices used by subscribers based upon the KPI selected. (Subscriber Count KPI is
shown).
When hovering over any any doughnut segment, a tool tip will display:
• Device Model
• KPI: Volume in bytes for the current or selected month.
• Percentage Contribution (% of total of all devices)

2.10.3 Plan View Page

The Plan view allows operators to see trends in volume, subscriber counts, and services for a selected plan over a month.
Operators will understand which plans are the most popular and how they are trending over time, letting them make decisions
on how actively they should promote a specific plan or consider discontinuing a particular plan. Getting the breakdown of services
most used for a given plan can help marketing team make decisions on creating specialized data packs.
The User Behavior and Demographic Analysis - User Overview page is made up of four panels:

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A. Service trend changes

B. Subscriber Map
C. Trend Charts
D. Service Charts
Service trend changes

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This grid shows a breakdown of all service plans and how they are changing over time. This element is a filter that drives all other
elements of the dashboard.
Subscriber Map

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The map shows every location in the selection and points are sized by subscriber count.
When hovering over any point on the map, a tool tip will display:
• Location Name
• Subscriber Count
Trend Charts

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The trend charts show a day by day breakdown of volume and subscriber count for the current selection.
Service Charts

The service charts show the volume and subscriber count for the most popular services on the network, by the current selection.

2.11 Fair Use and Congestion Management

Congestion has always been a high priority network issue, and congestion management continues to be very important for
operators worldwide. Network congestion leads to frustrated users and, in the long-term, frequent congestion leads to churn. The
underlying congestion problem is that all access network resources have a finite capacity, and demand can exceed that capacity,
especially during peak times.

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Congestion management achieves cost-savings by pulling more utility from the existing network, while preserving service quality.
These dual objectives are often contradictory, and a careful balance must be struck. A complete congestion management solution
must have mechanism to recognize congestion and a mechanism to trigger and manage that congestion most suitably.

2.11.1 First Use

Note:
The configuration parameters outlined in this section are examples used for illustration purposes only. Actual and/or final
settings will be dependent on and specific to customer requirements. Images have been edited to illustrate detail and may
be different than actual layout.
Log in to the ANI Portal and from the menu bar, select Network Optimization -- Fair Use and Congestion Management.

Note:
• Fair Use and Congestion Management is part of Deep Insights, running on Microstrategy and may open in a
separate browser tab or window.
• The user will not be required to log in to Deep Insights if already logged in from a previous session or dashboard.

When launched, the Fair Use and Congestion Management Overview page, similar to the image below, opens.

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2.11.2 Overview Page

The Fair Use and Congestion Management overview page is made up of four panels:

A. User Monitoring (KPI) Panels

B. Filter Control Panel
C. Network Overview Map
D. Congestion Grid
User Monitoring (KPI) Panels

The three KPI panels provide easy access to important metrics:

• The number of congested locations on the network
• The number of subscribers suffering at those locations
• The volume that has been saved at those locations by Sandvine technology
Filter Control Panel

The filter panel allows easy access to filtering by access type and device.
Network Overview Map

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This map shows the congested locations, the size of the marker indicates the number of suffering subscribers at that location.
Hovering over a location provides additional information about that location.
When hovering over any point on the map, a tool tip will display:
• Location Name
• Subscriber Count
• Peak Volume
• Total Volume
• Percent of Total Volume
Congestion Grid

This grid displays a list of locations that are determined to be congested (latency exceeded customer defined congestion threshold).

2.11.3 Location Analysis

The Location Analysis overview page is made up of four panels:

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A. User Monitoring (KPI) Panels

B. Filter Control Panel
C. Performance Comparison Filters
D. Performance Comparison Graphs
User Monitoring (KPI) Panels

The three KPI panels provide easy access to important metrics:

• The total subscribers seen on the network during the day
• The number of suffering subscribers
• The volume that has been saved at those locations by Sandvine technology
Filter Control Panel

The filter panel allows easy access to filtering by location, access type and device.
Performance Comparison Filters

Each side of the performance comparison panel can be filtered by service name and time frame independently.
Performance Comparison Graphs

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There are three graphs for performance comparison:

• Score, tracks the score of the traffic in the selected filters
• Volume, tracks the actual measured volume for the selected filters (in black) and the amount of volume saved by Sandvine
technology (red shaded area)
• Latency, actual measured network latency is shown by the purple line, with the latency introduced by Sandvine technology
shown in the shaded red area.

2.12 Video Streaming Management

Video streaming responds to a high percentage of the total traffic on mobile and fixed networks, and it is expected to continue
being the driver for traffic growth in the near future. In order to maintain a good service quality while keeping costs low, the Service
Providers must leverage strategies and means to control this traffic. The purpose of this use case is to offer better control over
OTT video traffic. The use case relies on applying shaping selectively to Video traffic in order to control its impact on the network.
Shaping can be selectively applied to video traffic considering one or any combination of the following:
• Subscriber plan
• Device
• Radio Access Type
• Location
• Time of Day

2.12.1 First Use

Note:
The configuration parameters outlined in this section are examples used for illustration purposes only. Actual and/or final
settings will be dependent on and specific to customer requirements. Images have been edited to illustrate detail and may
be different than actual layout.
Log in to the ANI Portal and from the menu bar, select Network Optimization -- Video Streaming Management.

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Note:
• Video Streaming Management is part of Deep Insights, running on Microstrategy and may open in a separate
browser tab or window.
• The user will not be required to log in to Deep Insights if already logged in from a previous session or dashboard.

When launched, the Video Streaming Overview screen similar to the image below opens.

Click on the Table of Contents icon to select between:

• Usage
• Services

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2.12.2 Usage Page

The Video Streaming Management Usage page is made up of six panels:

A. User Monitoring (KPI) Panels

B. Filter Control Panel
C. Network Overview Map
D. Location Traffic by Time of Day

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E. Top 10 Devices
F. Top Services by Volume
User Monitoring (KPI) Panels

The four KPI panels provide easy access to important metrics:

• Connection: A count of managed video streaming connections.
• Volume: The total video streaming volume.
• Throughput: The throughput of the video streaming traffic.
• ROI: The impact, or return On Investment (ROI) of Sandvine technology on the amount of data consumed.
Filter Control Panel

The filter panel allows filtering by access type and device:

Note:
The filter panel values are customer dependent.

Network Overview Map

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This map shows the location average score, and the . Hovering over a location provides additional information about that location.
The legend also displays the minimum and maximum connections made over a pre-set period.
When hovering over any point on the map, a tool tip will display:
• Location Name
• Average Score
• Connections
Location Traffic by Time of Day

This panel shows the hourly volume of Video Streaming traffic with the ROI of the Sandvine solution. The number of managed
connections are also shown as a line graph.
When hovering over any point on the map, a tool tip will display:
• Hour of the day
• Managed Connections
Top 10 Devices

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This panel shows Video Streaming consumption by device.

When hovering over any point on the map, a tool tip will display:
• Device
• Percent to Total (Volume)
• Percent Contribution
• Volume
Top services by volume

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This panel displays the services with the most volume along with the corresponding volume.

2.12.3 Services Page

The Video Streaming Management Services page is made up of six panels:

A. User Monitoring (KPI) Panels

B. Filter Control Panel
C. Search Location Field
D. Top Video Services Score
E. HTTP Media Stream Volume Graph
F. Top 10 Plans Table
User Monitoring (KPI) Panels

The four KPI panels provide easy access to important metrics:

The four KPI panels provide easy access to important metrics:
• Connection: A count of managed video streaming connections.
• Volume: The total video streaming volume.
• Throughput: The throughput of the video streaming traffic.
• ROI: The impact, or return On Investment (ROI) of Sandvine technology on the amount of data consumed.
Filter Control Panel

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The filter panel allows filtering by access type and device:

Note:
The filter panel values are customer dependent.

Search Location Field

The search location field allows the user to search by any location in the database.
Top Video Services Score

This panel displays the top video services with the most volume along with the corresponding score.
Note:
Any line item selected in this panel will populate the next two panels.

HTTP Media Stream Volume Graph

The volume consumption graph shows a 24 hour view of volume usage by heavy users. The heavy black line shows the actual
usage, whereas the dashed red line shows what usage could have been without Sandvine technology in the network. The volume
savings provided by Sandvine technology is shaded in red.

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When hovering over any point on the map, a tool tip will display:
• Hour of the Day
• Volume Saved
Top 10 Plans Table

This table show the relative score, number of managed connections, plan usage and total volume, broken down by the Top 10
service plans.

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3
Deep Insights Dashboard Designer
• "Logging Into Deep Insights Designer" on page 115
• "Navigating the Deep Insights Designer Interface" on page 115
• "Understanding the Object Model" on page 116
• "Creating Deep Insights Objects" on page 118
• "Object Models" on page 131
• "Changing Object Permissions" on page 161
• "Saving Content to the Shared Reports Folder" on page 163
• "Adding Content to Deep Insights Library" on page 163
• "Managing Your Library" on page 163

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3.1 Logging Into Deep Insights Designer

Deep Insights Administrator lets you manage users, user groups, and security roles within Deep Insights. .
Note:
Sandvine Inc. advises that all Active Network Intelligence, Deep Insights and other browser based applications and
dashboards be run on the latest version of Chrome, Firefox, MS Edge or Safari . Display and operational issues may be
experienced when using a different or older version browser.
To access Deep Insights Designer:
1. Enter this URI into your web browser:
<server>:8080/DeepInsightsDesigner/servlet/mstrWeb

Where <server> is the IP address of your Deep Insights server. Contact your system administrator for the IP address of
your Deep Insights server.

2. Enter your login credentials when prompted.

The Sandvine Administrator account is preconfigured with these login credentials:
• Username: sv_admin
• Password: svadmin
The InsightsAnalytics Administrator welcome page opens.

3. Select the InsightsAnalytics project to access the Deep Insights Designer home page.

3.2 Navigating the Deep Insights Designer

Interface
Deep Insights Designer is where you access application objects, such as metrics, dossiers, and reports. These objects let you
slice and dice your business data and create compelling, visual applications that track key performance indicators and any other
information that is important to you.

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Deep Insights objects are stored in these folders:

• Recents—Objects you have worked on recently.
• Shared Reports—Reports that are available to everyone.
• My Reports—Reports that you have created. These reports include those that you have shared with specific users. This folder
gives you access to the My Objects subfolder.
• History List—Shortcuts to objects scheduled to refresh periodically.
• My Objects—Objects (dossiers, metrics, reports, etc.) that you have created.
From the navigation panel, you can access:
• History List—Shortcuts to objects scheduled to refresh periodically.
• My Subscriptions—Auto-generated reports that you have created an email subscription for.
• Deep Insights Library—Click this link to access reader- and presentation-friendly versions of dossiers in the Deep Insights
Library. Deep Insights Library opens in a new tab.

3.3 Understanding the Object Model

Deep Insights objects are data analysis tools that determine what data is gathered from your data source, how that data is
calculated, and how the results are displayed. Each object belongs to one of these classifications:
• Schema Object—These objects are based on your data source (e.g., Insights Data Storage).
• Application Object—These objects are any Deep Insights features that let you analyze data (for example, a metric) or visualize
data analysis in the form of reports and other documents.
These are some common Deep Insights objects:

Object Description

Attribute A business concept, such as Date, Access Type, or Device Type. This schema object
represents a column in a data warehouse table. This column usually contains string
values.
Classification: Schema Object

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Object Description

Fact A measurement value, usually numeric. This schema object represents a column in a
data warehouse table. This column usually contains basic or aggregated numbers.
Classification: Schema Object

Hierarchy A set of related attributes arranged so that a higher attribute has a one-to-many
relationship with its child attributes. Hierarchies are useful for browsing elements and
drilling into reports.
Classification: Schema Object

Dossier A collection of interactive, data visualizations.

Classification: Application Object

Report Analysis performed on a data query.

Classification: Application Object

Document A compilation of HTML pages or dashboard-style presentation slides showing data

analysis from one or more reports. You can position and format the content of HTML
documents.
Classification: Application Object

Filter A drill-down tool available in the Create Dossier and Create Report editors. A filter
screens data in your data source to determine what data should be included in or
excluded from the calculations of the report results.
Classification: Application Object

Prompt A question that the system presents to a user who has run a report. How the user
answers the question determines what data is displayed on the report.
Classification: Application Object

Metric A mathematical formula that represents a business measure and key performance
indicator. The Metric Editor lets you create a mathematical expression with one or
more functions applied to facts, attributes, constants, and/or other metrics (for example,
Tx Bytes, Bps In, Volume In).
Classification: Application Object

Custom Group An object that can be placed on a template and is made up of an ordered collection of
elements called custom group elements. Each element contains its own set of filtering
qualifications.
Classification: Application Object

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3.4 Creating Deep Insights Objects

You can access Deep Insights Designer object editors, from the home page or the navigation pane on the left, if your user account
has the privileges that let you create and edit Deep Insights objects. These object editors include:
• Create Dashboard
• Create Report
• Create Document
• Create Metric
• Create Filters
• Create Prompts
• Create Groups
This section explains how to create application objects in these editors.
Note:
Object editors include online help. Click the help icon within an editor to access online help for that editor.

3.4.1 The Create Dashboard Editor

A dashboard is a highly flexible data presentation feature that lets you compare data sets and visualize your data analysis. The
user can have two options when creating a dashboard:
• Existing Datasets
• Existing Datasets have limited dimensions and metrics. Customers can view existing datasets for use cases that they
have purchased. If a customer has purchased capacity planning, then users can only view capacity planning datasets (or
Cubes). Existing datasets may not have all dimensions and metrics that a user is looking to develop the dashboard or
data profiling.
• Existing Objects
• Existing Objects offer access to different object models (traffic, score, etc…). This allows users to create custom datasets
or cubes within the Dossier and develop the dashboards. It is very important that all users have an understanding of data
and object models. Limiting the custom datasets/cubes by adding filters is also strongly recommended.

The Create Dashboard editor has these panels:

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1. Standard application controls and quick links to common tasks

2. CONTENTS—Add the pages to your dashboard. If desired, organize pages into chapters.

3. DATASETS—Add the attributes and/or metrics that you will use to create charts.

4. Visualization settings—Access to the EDITOR, FILTER, and FORMAT tabs.

• EDITOR—Configure chart design components.
• FILTER—Apply attributes and/or metric filters to make your chart interactive.
• FORMAT—Format selected chart elements.

5. Visualization design area—Drag and drop attributes and/or metrics from the DATASETS panel to the visualization design
area. This area can contain one or multiple visualization panels.

6. GALLERY—Change the chart type of the selected visualization.

Click File > Close from the menu bar to exit the Create Dashboard editor.
Note:
See Creating a Custom "Existing Dataset" Dashboard on page 119 for more information.

3.4.2 Creating a Custom "Existing Dataset" Dashboard

This example demonstrates how to create a Dataset Dashboard.
Note:
See the online help for more information about dashboard authoring. See also The Create Dashboard Editor on page 118.

To create a dashboard:
1. Select Create Dossier from the Deep Insights Designer home page.

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2. Choose Existing Dataset from the DATASETS panel.

3. Select one of the available data sources. In this example, Online Charging was selected from the Cubes directory. When
your cube has loaded, attributes and metrics will appear on the left.

4. Select a visualization from the GALLERY panel. In this case we selected Heat Map.

5. To visualize your data, drag and drop the desired metric (orange ruler) and attributes (diamond) from the DATASETS panel
to the appropriate sections on the EDITOR panel.

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In this example, Volume In was chosen as the metric and grouped by Device Type.

6. Select the FILTER tab (funnel) directly above the visualization.

7. Drag any object into the filter panel to filter based on that object.

In this example Date was chosen and filtered based on the most recent day's data.

8. Click on the PROPERTIES tab to configure the visualization. Several options are available. Data Exploration was chosen,
and Select Color Ranges... was clicked to change the color to yellow.

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9. Insert a second visualization panel using the icons across the top bar and choose a new attribute and metric to visualize.

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10. Use the drop down menu in the top right corner of the Visualization 1 panel to configure it.

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11. Click on any element of Visualization 1 to automatically filter Visualization 2.

12. Click Apply in the right-hand corner.

3.4.3 Creating a Custom "Existing Objects" Dashboard

This example demonstrates how to create an Objects Dashboard.
Note:
See the online help for more information about dashboard authoring. See also The Create Dashboard Editor on page 118.

To create a dashboard:
1. Select Create Dossier from the Deep Insights Designer home page.

2. Choose Existing Objects from the DATASETS panel.

3. Select Attributes from the drop down list and expand the "Common" folder.

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4. Select Location Name and Month.

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5. Click on add filter. It’s always recommended to use filters to limit the cube size.

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6. Select Metrics from the drop-down list.

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7. Expand Traffic folder to view Traffic metrics and drag and drop “Sum of Bytes In” and Sum of Bytes Out”. Click “Add” to
save the cube definition.

8. Select the Visualization then Drag and Drop, Location Name and Metrics to the visualization editor.

9. Click on the Save icon to save the dashboard.

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10. Save the dashboard in the “My Reports” Folder. Users can create new folders and save in the new folder.

11. Click on “Run newly saved dossier” to view the dashboard..

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3.4.4 Creating a Report

A report is a Deep Insights object that represents a database query, that is, a request for specific set of data from your database
with the applicable transformations and formatting. For this reason, running a report may take several minutes for complex
database queries. This section summarizes the workflow for creating a report.
To create a report:
1. Select Create Report from the Deep Insights Designer home page.

2. Select an option for creating your report. You can start with a blank report or an existing template.

3. Add attributes and metrics to your new report.

4. (Optional) Embed a filter in your report.

5. (Optional) Add prompts to your report.

6. Select a display format for your report. Display formats include:

• Grid—a format similar to a standard spreadsheet
• Graph—a type of graph or chart, for example, a bar graph or a pie chart

7. Determine the file formats available for publishing this report. Export options include:
• Plain text
• CSV file format
• Microsoft Excel file (with or without formatting)
• HTML
• PDF

Note:
See the online help for more information about creating reports.

3.4.5 Creating a Document

A document is a compilation of HTML pages or dashboard-style presentation slides. The contents of a document are a based
on a dataset or an existing report, where:
• A dataset is a set of facts, attributes, and/or metrics that the Intelligence Server retrieves from your database or cache.
• A report is a database query.
To create a document:
1. Select Create Document from the Deep Insights Designer home page.

2. Select a template option.

3. Add content to your document. Options include text, images, shapes. reports, widgets, and buttons.

4. Position and format the contents of your new document.

Note:
See the online help for more information about creating documents.

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3.4.6 Creating a Metric

A metric is a mathematical formula that represents a business measure and key performance indicator. The Create Metric editor
lets you create a mathematical expression with one or more functions applied to facts, attributes, constants, and/or other metrics.
To create a metric:
1. Select Create Metric from the Deep Insights Designer home page.

2. Select a mathematical function from the Functions list. Enter a key word in the search field and or select an option in the
drop-down menu to narrow the functions appear in the Functions list.
The function you select appears in the right pane of the editor.
Note:
Online help is available for each function.

3. Browse for an object (for example, an attribute) for each of the metric component fields that appear.

4. (Optional) Click Switch to Function Editor to view and edit your metric in mathematical notation.

5. Enter a name for your metric in the Metric Name field.

6. (Optional) Click Format to select one or more formatting options. These options include number formats, such as currency,
and text alignment.

7. (Optional) Click Metric Options to configure advanced metric options.

8. Click Save to finish creating your new metric.

Note:
See the online help for more information about creating metrics.

3.5 Object Models

An Intelligent Cube is an in-memory copy of a defined dataset from your database. Object Models are used to construct Intelligent
Cubes. Combinations of attributes and metrics from the object model are assembled into cubes. Metrics are assembled from
Facts, which are also a part of the object model.
Object models comprise:
• Attributes: Objects which are used in analysis to provide context and/or 'slice and dice' the data being analyzed. Examples
of attributes are fields like 'Date', 'Location' or 'Device Model'.
• Display Name - The business name of the object, this name appears on all reports, cubes and dossiers.
• Database Field - The source field from the database from which this attribute is derived.
• Formula - The formula applied to the attribute during extraction, if one was applied.
• Short Description - A short description of the object, suitable for display in the hover-over tool tip.

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• Long Description - The description associated with the field in Insights Data Storage, this should fully describe the
attribute.
• Conformed Attribute - A true/false field that denotes whether this attribute is conformed with attributes of the same name
from other schema's. If it is conformed, it also indicates across which schema's the attributes are conformed.
• Facts: Database fields which contain records of measurements taken. Examples of facts are 'Volume In' or 'Packets Out'.
• Display Name - The business name of the object.
• Database Field - The source field from the database from which this fact is derived.
• Long Description - The description associated with the field in Insights Data Storage, this should fully describe the fact.
• Conformed Fact - A true/false field that denotes whether this fact is conformed with facts of the same name from other
schema's. If it is conformed, it also indicates across which schema's the facts are conformed.
• Metrics: Objects built upon facts that provide rules for how facts are aggregated when grouped or sliced by attributes.
Examples of possible metrics are 'Sum of Volume In' or 'Maximum Packets Out'.
• Display Name - The business name of the object, this name appears on all reports, cubes and dossiers.
• Fact(s) - The source facts from which this metric is calculated.
• Database Formula - The formula applied to the facts during extraction from the database.
• Dynamic Aggregation Formula - In some cases, the formula applied to extract the metric from the database is different
than the one applied during dynamic aggregation (slice and dice within a dossier). If the formula is different from the
database formula it is listed here.
• Short Description - A short description of the object, suitable for display in the hover-over tool tip.
• Long Description - The long descriptions of the metric should fully describe the calculations involved, as well as any
dimensionality constraints, conditions or transformations.
• Smart Metric - Some metric formulas involve ratios or other calculations that are non-aggregatable (i.e. calculations like
packet loss, or throughput, which involve division operations). Smart metrics store the components of the calculations,
and apply the formula at display time to ensure the value is displayed is always correct.
• Conformed Metric - A true/false field that denotes whether this metric is conformed with metrics of the same name from
other schema's. If it is conformed, it also indicates across which schema's the metrics are conformed.

3.5.1 Score Object Model

Attributes

Display Name Database Field Formula (if any) Short Description Conformed Attribute
Access Node access_node Coalesce([ The name of the access true. Its conformed with
access_node], node. This column Traffic and Score
"Unknown") requires a Session schemas.
Context column
provisioned by a control
plane element.
Time Stamp time_stamp A date and a time with a true. Its conformed with
time zone. Timestamps Traffic and Score
are collected in 5-minute schemas.
intervals and represent
the beginning of the
5-minute time period. All
values are stored
internally in UTC format
but will be returned in

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Display Name Database Field Formula (if any) Short Description Conformed Attribute
the time zone of the
client.
Signature Service Name signature_service_name The signature service true. Its conformed with
name that identifies the Traffic and Score
type of traffic, for schemas.
example, Netflix or Facebo
ok.
Subscriber subscriber The unique identifier of true. Its conformed with
a subscriber specified by Traffic and Score
the operator. This schemas.
column requires a
Session Context column
provisioned by a control
plane element.
Service Plan service_plan Coalesce([service_plan], The name of the service true. Its conformed with
"Unknown") plan that the subscriber Traffic and Score
belongs to. This column schemas.
requires a Session
Context column
provisioned by a control
plane element.
Device device The device identifier, true. Its conformed with
typically the TAC (Type Traffic and Score
Allocation Code) of the schemas.
device. The TAC is the
eight digit portion of the
15 digit IMEI code used
to identify wireless
devices.
Location location The location identifier. In true. Its conformed with
a mobile network this Traffic and Score
column should contain schemas.
the global cell
identifications. In a fixed
network it may contain
names of locations. This
column requires a
Session Context column
provisioned by a control
plane element.
Network network This column can be true. Its conformed with
used to separate Traffic and Score
networks when the schemas.
same network is used by
multiple logical entities,
for example a mobile
and fixed network
sharing the same
system. This column
requires a Session
Context column
provisioned by a control
plane element.
Site site The name of the true. Its conformed with
geographical site or data Traffic and Score
center hosting the schemas.
connection. This column
requires a Session
Context column

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Display Name Database Field Formula (if any) Short Description Conformed Attribute
provisioned by a control
plane element.
APN apn The APN name. This true. Its conformed with
column is a mobile Traffic and Score
specific attribute, and schemas.
requires a Session
Context column
provisioned by a control
plane element.
Access Node access_node The name of the access true. Its conformed with
node. This column Traffic and Score
requires a Session schemas.
Context column
provisioned by a control
plane element.
Access Technology access_technology The string indicating the true. Its conformed with
access technology used. Traffic and Score
For a mobile network, schemas.
this could be used to
specify the RAT (GSM,
UMTS, LTE etc). For a
wifi network, this could
be used to specify the
wifi technology used.
Interface interface The name of the true. Its conformed with
interface the customer Traffic and Score
connected to. This schemas.
column requires a
Session Context column
provisioned by a control
plane element.
Gateway gateway The name of the true. Its conformed with
gateway hosting the Traffic and Score
subscriber. In a mobile schemas.
network, this may be the
PGW name. In a fixed
network, this may be the
first router. This column
requires a Session
Context column
provisioned by a control
plane element.
Channels downstream channels_ds The channel used for true. Its conformed with
downstream traffic. In a Traffic and Score
cable network, this schemas.
column can contain the
channels building the
bonding group in the
downstream direction.
This column requires a
Session Context column
provisioned by a control
plane element.
Channels upstream channels_us The channel used for true. Its conformed with
upstream traffic. In a Traffic and Score
cable network, this schemas.
column can contain the
channels building the
bonding group in the
upstream direction. This

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Display Name Database Field Formula (if any) Short Description Conformed Attribute
column requires a
Session Context column
provisioned by a control
plane element.
Custom 1 custom_1 This column can be true. Its conformed with
used for any custom Traffic and Score
dimension, and requires schemas.
a Session Context
column provisioned by
a control plane element.
Custom 10 custom_10 This column can be true. Its conformed with
used for any custom Traffic and Score
dimension, and requires schemas.
a Session Context
column provisioned by
a control plane element.

Facts

Display Name Database Field Long Description Conformed Fact

Content Down Score content_down_score The score for service category No
content download.
Content Up Score content_up_score The score for service category No
content upload.
Gaming Score gaming_score The score for service category No
gaming.
Packets Lost Internal quality_loss_int The weighted sum of the fields No
quality_loss_int_in and
quality_loss_int_out. This
metric is collected when the
system configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
Packets Lost Internal Incoming quality_loss_int_in The fraction of packets that are No
lost in the incoming direction
on the internal network. This
metric is collected when the
system configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
Packets Lost Internal Outgoing quality_loss_int_out The fraction of packets that are No
lost in the outgoing direction on
the internal network. This
metric is collected when the
system configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
RTT External quality_rtt_ext The average external RTT ( No
Round-Trip Time) during the
hour based on 5-second
moving average samples, with
one sample per RTT per flow
including the handshake RTT.
Handshake RTT is used for
some flows when continuous
RTT sampling is not possible.
This metric is collected when

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Display Name Database Field Long Description Conformed Fact

the system configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
RTT Internal quality_rtt_int The average internal RTT ( No
Round-Trip Time) during the
hour based on 5-second
moving average samples, with
one sample per RTT per flow
including the handshake RTT.
Handshake RTT is used for
some flows when continuous
RTT sampling is not possible.
This metric is collected when
the system configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
Score score The average of the 7 service No
category scores for the
subscriber represented as a
float between 0 and 5. For
more information, see section
Score calculation.
Score Packets Dropped quality_packets_lost_int_out The number of outgoing No
Internal Outgoing packets that were determined
to be dropped. Drops are
noticed by gaps in the TCP
sequences. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
Score Packets Retransmitted quality_packets_lost_int_in The number of incoming No
Internal Incoming packets that were
retransmitted. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
Score Quality Packets In quality_packets_in The number of incoming No
packets that are used in quality
measurements. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
Score Quality Packets Out quality_packets_out The number of outgoing No
packets that are used in quality
measurements. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
Score RTT Samples External quality_rtt_samples_ext The number of external RTT No
samples seen during the time
period. This metric is collected
when the system configuration
value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.

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Display Name Database Field Long Description Conformed Fact

Score RTT Samples Internal quality_rtt_samples_int The number of internal RTT No
samples seen during the time
period. This metric is collected
when the system configuration
value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
Score RTT Total External quality_rtt_total_ext The total (sum) of external RTT No
samples. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
Score RTT Total Internal quality_rtt_total_int The total (sum) of internal RTT No
samples. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
Social Score social_score The score for service category No
social networking.
Throughput Downstream bps_in The maximum downstream No
throughput during the hour
based on samples with 256 ms
intervals.
Throughput Upstream bps_out The maximum upstream No
throughput during the hour
based on samples with 256 ms
intervals.
Video Streaming Score video_streaming_score The score for service category No
video streaming.
Voice Score voice_score The score for service category No
VoIP.
Volume Downstream volume_in The total downstream volume No
during the hour.
Volume Upstream volume_out The total upstream volume No
during the hour.
Web Score web_score The score for service category No
web browsing.

Metrics

Display Name Database Field Database Formula Short Description Conformed Metric
Average Content content_down_score sum( The average score for No
Download Sore content_down_score) / service category content
count(*) download.
Average Content Upload content_upload_score sum( The average score for No
Score content_upload_score) service category content
/ count(*) upload.
Average External RTT ( quality_rtt_total_ext, sum(quality_rtt_total_ext The total (sum) of No
Score) quality_rtt_samples_ext ) / sum ( external RTT samples
quality_rtt_samples_ext) divided by the number
of external RTT
samples.

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Display Name Database Field Database Formula Short Description Conformed Metric
Average Gaming Score gaming_score sum(gaming_score) / The average score for No
count(*) service category
gaming.
Average Internal RTT ( quality_rtt_total_int, sum(quality_rtt_total_int The total (sum) of No
Score) quality_rtt_samples_int ) / sum ( internal RTT samples
quality_rtt_samples_int) divided by the number
of internal RTT samples.
Average RTT (Score) quality_rtt_total_ext, average ((sum( The average of the No
quality_rtt_samples_ext,qu quality_rtt_total_int) / internal and external
ality_rtt_total_int, sum ( RTT measurements.
quality_rtt_samples_int quality_rtt_samples_int)
) + (sum(
quality_rtt_total_ext) /
sum (
quality_rtt_samples_ext)
))
Average Score score sum(score) / count(*) The average of the 7 No
service category scores
for the subscriber
represented as a float
between 0 and 5.
Average Social Score social_score sum(social_score) / The average score for No
count(*) service category social.
Average Throughput bps_in, bps_out average(bps_in, The average of the No
bps_out) / count(*) upstream and
downstream throughput
Average Video video_streaming_score sum( The average score for No
Streaming Score video_streaming_score service category video
) / count(*) streaming.
Average Voice Score voice_score sum(voice_score) / The average score for No
count(*) service category VoIP.
Average Web Score web_score sum(web_score) / count( The average score for No
*) service category web
browsing.
Downstream Throughput bps_in sum(bps_in) / count(*) The average maximum No
downstream throughput
measured on the
network.
Internal Packet Loss quality_loss_int sum(quality_loss_int) / The average of the No
count(*) weighted sum of the
fields quality_loss_int_in
and quality_loss_int_out
Upstream Throughput bps_out sum(bps_out) / count(*) The average maximum No
upstream throughput
measured on the
network.
Volume In volume_in sum(volume_in) The total incoming No
volume measured
across the network.
Volume Out volume_out sum(volume_out) The total outgoing No
volume measured
across the network.

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3.5.2 Traffic Object Model

Attributes

Display Name Database Field Formula (if any) Short Description Conformed Attribute
Access Node access_node Coalesce([ The name of the access true. Its conformed with
access_node], node. This column Traffic and Score
"Unknown") requires a Session schemas.
Context column
provisioned by a control
plane element.
Time Stamp time_stamp A date and a time with a true. Its conformed with
time zone. Timestamps Traffic and Score
are collected in 5-minute schemas.
intervals and represent
the beginning of the
5-minute time period. All
values are stored
internally in UTC format
but will be returned in
the time zone of the
client.
PacketLogic ID system_id The unique identifier of false
the PacketLogic system
that processed the
traffic. This is also
known as the
PacketLogic
MACHINE_ID.
Subscriber IP ip_address The IP address of the false
traffic source.
Protocol ip_protocol The IP protocol number false
(for example 6 for TCP
or 17 for UDP).
Signature Service Name signature_service_name The signature service true. Its conformed with
name that identifies the Traffic and Score
type of traffic, for schemas.
example, Netflix or Facebo
ok.
Signature Service signature_service_category The service category, for false
Category example, Streaming
Media or Networking. By
default, the value is
taken from /Procera
Networks
Categorization/
Categories. This path
can be changed by the
configuration value
INSIGHTS_
DIMENSIONS_SIGN
ATURE_SERVICE_
CATEGORY.
Signature Device Name signature_device_name Coalesce([ The name of the device false
signature_devi based on the HTTP
ce_name], "Unknown") User-Agent string, for
example Xbox
360 or Windows Phone.

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Display Name Database Field Formula (if any) Short Description Conformed Attribute
Signature Device signature_device_category Coalesce([ The category of the false
Category signature_devi device based on the
ce_category], HTTP User-Agent string,
"Unknown") for
example laptop or phone.
Server Hostname server_hostname The hostname of the false
destination server. This
information is only
available for traffic
where the server
hostname is available,
such as SSL and HTTP
traffic.
Subscriber subscriber The unique identifier of true. Its conformed with
a subscriber specified by Traffic and Score
the operator. This schemas.
column requires a
Session Context column
provisioned by a control
plane element.
Service Plan service_plan Coalesce([service_plan], The name of the service true. Its conformed with
"Unknown") plan that the subscriber Traffic and Score
belongs to. This column schemas.
requires a Session
Context column
provisioned by a control
plane element.
Device device The device identifier, true. Its conformed with
typically the TAC (Type Traffic and Score
Allocation Code) of the schemas.
device. The TAC is the
eight digit portion of the
15 digit IMEI code used
to identify wireless
devices.
Location location The location identifier. In true. Its conformed with
a mobile network this Traffic and Score
column should contain schemas.
the global cell
identifications. In a fixed
network it may contain
names of locations. This
column requires a
Session Context column
provisioned by a control
plane element.
Network network This column can be true. Its conformed with
used to separate Traffic and Score
networks when the schemas.
same network is used by
multiple logical entities,
for example a mobile
and fixed network
sharing the same
system. This column
requires a Session
Context column
provisioned by a control
plane element.

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Display Name Database Field Formula (if any) Short Description Conformed Attribute
Site site The name of the true. Its conformed with
geographical site or data Traffic and Score
center hosting the schemas.
connection. This column
requires a Session
Context column
provisioned by a control
plane element.
APN apn The APN name. This true. Its conformed with
column is a mobile Traffic and Score
specific attribute, and schemas.
requires a Session
Context column
provisioned by a control
plane element.
Access Node access_node The name of the access true. Its conformed with
node. This column Traffic and Score
requires a Session schemas.
Context column
provisioned by a control
plane element.
Access Technology access_technology The string indicating the true. Its conformed with
access technology used. Traffic and Score
For a mobile network, schemas.
this could be used to
specify the RAT (GSM,
UMTS, LTE etc). For a
wifi network, this could
be used to specify the
wifi technology used.
Interface interface The name of the true. Its conformed with
interface the customer Traffic and Score
connected to. This schemas.
column requires a
Session Context column
provisioned by a control
plane element.
Gateway gateway The name of the true. Its conformed with
gateway hosting the Traffic and Score
subscriber. In a mobile schemas.
network, this may be the
PGW name. In a fixed
network, this may be the
first router. This column
requires a Session
Context column
provisioned by a control
plane element.
Channels downstream channels_ds The channel used for true. Its conformed with
downstream traffic. In a Traffic and Score
cable network, this schemas.
column can contain the
channels building the
bonding group in the
downstream direction.
This column requires a
Session Context column
provisioned by a control
plane element.

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Display Name Database Field Formula (if any) Short Description Conformed Attribute
Channels upstream channels_us The channel used for true. Its conformed with
upstream traffic. In a Traffic and Score
cable network, this schemas.
column can contain the
channels building the
bonding group in the
upstream direction. This
column requires a
Session Context column
provisioned by a control
plane element.
Custom 1 custom_1 This column can be true. Its conformed with
used for any custom Traffic and Score
dimension, and requires schemas.
a Session Context
column provisioned by
a control plane element.
Custom 10 custom_10 This column can be true. Its conformed with
used for any custom Traffic and Score
dimension, and requires schemas.
a Session Context
column provisioned by
a control plane element.
BGP dimension origin bgp_origin_as The BGP false
AS dimension origin AS.
Export of BGP data is
enabled by the system
configuration value
INSIGHTS_DIMENSIONS_BGP_EN
ABLED, see
the PacketLogic
Intelligence Center
Product Guide.
BGP dimension external bgp_ext_n_hop_as The BGP false
next N hop AS dimension external next
N hop AS. Export of
BGP data is enabled by
the system configuration
value
INSIGHTS_DIMENSIONS_BGP_EN
ABLED. The value
of N is set by the system
configuration value
INSIGHTS_DIMENSIONS_BGP_EX
T_N_HOP
Content Logic Category contentlogic_categories The ContentLogic false
categories. This
dimension is collected
when the system
configuration value
INSIGHTS_DATA_
COLLECTION_
TRAFFIC_
CONTENTLOGIC is set
to True.
Line share device type ls_device_type The line sharing false
detection type for the
device (TCP timestamp
or TCP source port).
This dimension is

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Display Name Database Field Formula (if any) Short Description Conformed Attribute
collected when the
system configuration
value
INSIGHTS_DATA_COLLECTION_
TRAFFIC_
LINESHARING_DEVI
CE_ID is set to True.
Line share device ID ls_device_id The line sharing device false
ID. This dimension is
collected when the
system configuration
value
INSIGHTS_DATA_COLLECTION_
TRAFFIC_
LINESHARING_DEVI
CE_ID is set to True.

Facts

Display Name Database Field Long Description Conformed Fact

Activity Bitmask In activity_bitmask_in A bitmask showing activity for N/A
incoming traffic. Each row in
traffic.stats represents 5
minutes and the bitmask has
one bit per 5-second interval.
The bit is set to 1 if the row had
activity during the time interval
and to 0 if there was no
activity. The least significant bit
in the bitmask corresponds to
the most recent time slot. For
example, 0x00000000000000ff
means that there was activity
in the 8 most recent intervals.
Activity Bitmask Out activity_bitmask_out A bitmask showing activity for N/A
outgoing traffic. Each row in
traffic.stats represents 5
minutes and the bitmask has
one bit per 5-second interval.
The bit is set to 1 if the row had
activity during the time interval
and to 0 if there was no
activity. The least significant bit
in the bitmask corresponds to
the most recent time slot. For
example, 0x00000000000000ff
means that there was activity
in the 8 most recent intervals.
Bytes In bytes_in The number of incoming bytes. N/A
Bytes Out bytes_out The number of outgoing bytes. N/A
Connections Concurrent In connections_concurrent_in The number of incoming N/A
concurrent connections. This
metric is collected when the
system configuration value
INSIGHTS_DATA_COLLECTION_C
ONNECTION is set to True.
Connections Concurrent Out connections_concurrent_out The number of outgoing N/A
concurrent connections. This
metric is collected when the

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Display Name Database Field Long Description Conformed Fact

system configuration value
INSIGHTS_DATA_COLLECTION_C
ONNECTION is set to True.
Connections In connections_in The number of incoming N/A
connections. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_C
ONNECTION is set to True.
Connections Out connections_out The number of outgoing N/A
connections. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_C
ONNECTION is set to True.
Connections Unestablished In connections_unestablished_in The number of incoming N/A
unestablished connections.
This metric is collected when
the system configuration value
INSIGHTS_DATA_COLLECTION_C
ONNECTION is set to True.
Connections Unestablished connections_unestablished_ The number of outgoing N/A
Out out unestablished connections.
This metric is collected when
the system configuration value
INSIGHTS_DATA_COLLECTION_C
ONNECTION is set to True.
Line Sharing Device Count ls_device_count_timestamp The line sharing device count N/A
Port for the TCP timestamp
detection type.This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_
TRAFFIC_LINESHARING_
DEVICE_COUNT is set to
True.
Line Sharing Device Count ls_device_count_port The line sharing device count N/A
Timestamp for the TCP source port
detection type. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_
TRAFFIC_LINESHARING_
DEVICE_COUNT is set to
True.
Packets In packets_in The number of incoming N/A
packets.
Packets Out packets_out The number of outgoing N/A
packets.
Policy Bytes Dropped In policy_bytes_dropped_in The number of incoming bytes N/A
that were dropped due to
shaping policies. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_P
OLICY is set to True.
Policy Bytes Dropped Out policy_bytes_dropped_out The number of outgoing bytes N/A
that were dropped due to

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Display Name Database Field Long Description Conformed Fact

shaping policies. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_P
OLICY is set to True.
Policy Latency In policy_latency_in The average (weighted by N/A
bytes) latency introduced by
shaping incoming packets in
milliseconds. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_P
OLICY is set to True.
Policy Latency Out policy_latency_out The average (weighted by N/A
bytes) latency introduced by
shaping outgoing packets in
milliseconds. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_P
OLICY is set to True.
Policy Packets Dropped In policy_packets_dropped_in The number of incoming N/A
packets that were dropped due
to shaping policies. This metric
is collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_P
OLICY is set to True.
Policy Packets Dropped Out policy_packets_dropped_out The number of outgoing N/A
packets that were dropped due
to shaping policies. This metric
is collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_P
OLICY is set to True.
Quality Packets In quality_packets_in The number of incoming No
packets that are used in quality
measurements. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
Quality Packets Lost External quality_packets_lost_ext_in The number of incoming No
In packets that were determined
to be dropped. Drops are
noticed by gaps in the TCP
sequences. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
Quality Packets Lost External quality_packets_lost_ext_out The number of outgoing No
Out packets that were
retransmitted. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.

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Display Name Database Field Long Description Conformed Fact

Quality Packets Lost Internal quality_packets_lost_int_in The number of incoming No
In packets that were
retransmitted. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
Quality Packets Lost Internal quality_packets_lost_int_out The number of outgoing No
Out packets that were determined
to be dropped. Drops are
noticed by gaps in the TCP
sequences. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
Quality Packets Out quality_packets_out The number of outgoing No
packets that are used in quality
measurements. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
RTT Samples External quality_rtt_total_ext The total (sum) of external RTT No
samples. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
RTT Samples Internal quality_rtt_total_int The total (sum) of internal RTT No
samples. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
RTT Total External quality_rtt_samples_ext The number of external RTT No
samples seen during the time
period. This metric is collected
when the system configuration
value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
RTT Total Internal quality_rtt_samples_int The number of internal RTT No
samples seen during the time
period. This metric is collected
when the system configuration
value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.

Metrics

Display Name Database Field Database Dynamic Short Smart Metric Conformed
Formula Aggregation Description Metric
Formula
Average quality_rtt_total_ext,qual sum( N/A The total (sum) Yes No
External RTT ( ity_rtt_samples_ext quality_rtt_total_ext of external RTT
Traffic) ) / sum ( samples divided
quality_rtt_samples_ext) by the number of

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Display Name Database Field Database Dynamic Short Smart Metric Conformed
Formula Aggregation Description Metric
Formula
external RTT
samples.
Average Internal quality_rtt_total_int,qual sum( N/A The total (sum) Yes No
RTT (Traffic) ity_rtt_samples_int quality_rtt_total_int of internal RTT
) / sum ( samples divided
quality_rtt_samples_int) by the number of
internal RTT
samples.
Average Policy policy_latency_in avg( Average TBD No No
Latency In policy_latency_in)
Average Policy policy_latency_out avg( Average TBD No No
Latency Out policy_latency_out)
Average RTT ( quality_rtt_total_ext, average ((sum( N/A The average of Yes No
Traffic) quality_rtt_samples_ext,qu quality_rtt_total the internal and
ality_rtt_total_int, _int) / sum ( external RTT
quality_rtt_samples_int quality_rtt_samples_int) measurements.
) + (sum(
quality_rtt_total_e
xt) / sum (
quality_rtt_samples_ext)
))
Incoming Packet quality_packets_lost_int_i sum ( N/A The sum of Yes No
Loss n,quality_packets_lost_ex quality_packets_lost_int incoming
t_in,quality_packets_in _in dropped and
+quality_packets_lost_ext incoming
_in) / sum ( retransmitted
quality_packets_in) packets divided
by the sum of all
incoming quality
packets.
Outgoing Packet quality_packets_lost_int_o sum ( N/A The sum of Yes No
Loss ut,quality_packets_lost_e quality_packets_lost_int outgoing
xt_out,quality_packets_ou _out+ dropped and
t quality_packets_lost_ext_o outgoing
ut) / sum ( retransmitted
quality_packets_out) packets divided
by the sum of all
outgoing quality
packets.
Sum of Bytes In bytes_in sum(bytes_in) Sum The simple sum No No
of bytes in
Sum of Bytes bytes_out sum(bytes_out) Sum The simple sum No No
Out of bytes out
Sum of connections_concurrent_in sum( Sum The simple sum No No
Connections connections_concurren of concurrent
Concurrent In t_in) incoming
connections
Sum of connections_concurrent_out sum( Sum The simple sum No No
Connections connections_concurren of concurrent
Concurrent Out t_out) outgoing
connections
Sum of connections_in sum( Sum The simple sum No No
Connections In connections_in) of connections in

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Display Name Database Field Database Dynamic Short Smart Metric Conformed
Formula Aggregation Description Metric
Formula
Sum of connections_out sum( Sum The simple sum No No
Connections Out connections_out) of connections
out
Sum of Line ls_device_count_port sum( Sum The simple sum No No
Sharing Device ls_device_count_port) of the line
Count Port sharing device
count by port
Sum of Line ls_device_count_timestamp sum( Sum The simple sum No No
Sharing Device ls_device_count_times of the line
Count tamp) sharing device
Timestamp count by
timestamp
Sum of Packets packets_in sum(packets_in) Sum The simple sum No No
In of packets in
Sum of Packets packets_out sum( Sum The simple sum No No
Out packets_out) of packets out
Sum of Policy policy_bytes_dropped_in sum( Sum The simple sum No No
Bytes Dropped policy_bytes_dropped_ of policy bytes
In in) dropped in
Sum of Policy policy_bytes_dropped_out sum( Sum The simple sum No No
Bytes Dropped policy_bytes_dropped_ of policy bytes
Out out) dropped out
Sum of Policy policy_packets_dropped_in sum( Sum The simple sum No No
Packets policy_packets_droppe of policy packets
Dropped In d_in) dropped in
Sum of Policy policy_packets_dropped_out sum( Sum The simple sum No No
Packets policy_packets_droppe of policy packets
Dropped Out d_out) dropped out
Sum of connections_unestablished_ sum( Sum The simple sum No No
Unestablished in connections_unestabli ofunestablished
Connections In shed_in) connections in
Sum of connections_unestablished_ sum( Sum The simple sum No No
Unestablished out connections_unestabli ofunestablished
Connections Out shed_out) connections out

3.5.3 Video and Television Fraud Management Object Model

Attributes

Display Name Database Field Formula (if any) Short Description Conformed Attribute
Application signature_tv_application Coalesce( The application for video N/A
signature_tv_app traffic streamed as IPTV
lication,"Unknown") or VOD.
License Status signature_tv_license Coalesce( The license for video N/A
signature_tv_lic traffic streamed as IPTV
ense,"Unknown") or VOD.
Provider signature_tv_provider Coalesce( The provider of video N/A
signature_tv_pro traffic streamed as IPTV
vider,"Unknown") or VOD.

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Display Name Database Field Formula (if any) Short Description Conformed Attribute
Provider Type signature_tv_delivery_meth Coalesce( The delivery method of N/A
od signature_tv_del video traffic streamed as
ivery_method,"Unknown") IPTV or VOD.

Facts

Display Name Database Field Long Description Conformed Fact

Activity Bitmask In activity_bitmask_in A bitmask showing activity for N/A
incoming traffic. Each row in
traffic.stats represents 5
minutes and the bitmask has
one bit per 5-second interval.
The bit is set to 1 if the row had
activity during the time interval
and to 0 if there was no
activity. The least significant bit
in the bitmask corresponds to
the most recent time slot. For
example, 0x00000000000000ff
means that there was activity
in the 8 most recent intervals.
Activity Bitmask Out activity_bitmask_out A bitmask showing activity for N/A
outgoing traffic. Each row in
traffic.stats represents 5
minutes and the bitmask has
one bit per 5-second interval.
The bit is set to 1 if the row had
activity during the time interval
and to 0 if there was no
activity. The least significant bit
in the bitmask corresponds to
the most recent time slot. For
example, 0x00000000000000ff
means that there was activity
in the 8 most recent intervals.
Bytes In bytes_in The number of incoming bytes. N/A
Bytes Out bytes_out The number of outgoing bytes. N/A
Connections Concurrent In connections_concurrent_in The number of incoming N/A
concurrent connections. This
metric is collected when the
system configuration value
INSIGHTS_DATA_COLLECTION_C
ONNECTION is set to True.
Connections Concurrent Out connections_concurrent_out The number of outgoing N/A
concurrent connections. This
metric is collected when the
system configuration value
INSIGHTS_DATA_COLLECTION_C
ONNECTION is set to True.
Connections In connections_in The number of incoming N/A
connections. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_C
ONNECTION is set to True.
Connections Out connections_out The number of outgoing N/A
connections. This metric is
collected when the system

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Display Name Database Field Long Description Conformed Fact

configuration value
INSIGHTS_DATA_COLLECTION_C
ONNECTION is set to True.
Connections Unestablished In connections_unestablished_in The number of incoming N/A
unestablished connections.
This metric is collected when
the system configuration value
INSIGHTS_DATA_COLLECTION_C
ONNECTION is set to True.
Connections Unestablished connections_unestablished_ The number of outgoing N/A
Out out unestablished connections.
This metric is collected when
the system configuration value
INSIGHTS_DATA_COLLECTION_C
ONNECTION is set to True.
Line Sharing Device Count ls_device_count_timestamp The line sharing device count N/A
Port for the TCP timestamp
detection type.This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_
TRAFFIC_LINESHARING_
DEVICE_COUNT is set to
True.
Line Sharing Device Count ls_device_count_port The line sharing device count N/A
Timestamp for the TCP source port
detection type. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_
TRAFFIC_LINESHARING_
DEVICE_COUNT is set to
True.
Packets In packets_in The number of incoming N/A
packets.
Packets Out packets_out The number of outgoing N/A
packets.
Policy Bytes Dropped In policy_bytes_dropped_in The number of incoming bytes N/A
that were dropped due to
shaping policies. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_P
OLICY is set to True.
Policy Bytes Dropped Out policy_bytes_dropped_out The number of outgoing bytes N/A
that were dropped due to
shaping policies. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_P
OLICY is set to True.
Policy Latency In policy_latency_in The average (weighted by N/A
bytes) latency introduced by
shaping incoming packets in
milliseconds. This metric is
collected when the system
configuration value

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INSIGHTS_DATA_COLLECTION_P
OLICY is set to True.
Policy Latency Out policy_latency_out The average (weighted by N/A
bytes) latency introduced by
shaping outgoing packets in
milliseconds. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_P
OLICY is set to True.
Policy Packets Dropped In policy_packets_dropped_in The number of incoming N/A
packets that were dropped due
to shaping policies. This metric
is collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_P
OLICY is set to True.
Policy Packets Dropped Out policy_packets_dropped_out The number of outgoing N/A
packets that were dropped due
to shaping policies. This metric
is collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_P
OLICY is set to True.
Quality Packets In quality_packets_in The number of incoming No
packets that are used in quality
measurements. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
Quality Packets Lost External quality_packets_lost_ext_in The number of incoming No
In packets that were determined
to be dropped. Drops are
noticed by gaps in the TCP
sequences. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
Quality Packets Lost External quality_packets_lost_ext_out The number of outgoing No
Out packets that were
retransmitted. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
Quality Packets Lost Internal quality_packets_lost_int_in The number of incoming No
In packets that were
retransmitted. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
Quality Packets Lost Internal quality_packets_lost_int_out The number of outgoing No
Out packets that were determined
to be dropped. Drops are
noticed by gaps in the TCP
sequences. This metric is

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Display Name Database Field Long Description Conformed Fact

collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
Quality Packets Out quality_packets_out The number of outgoing No
packets that are used in quality
measurements. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
RTT Samples External quality_rtt_total_ext The total (sum) of external RTT No
samples. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
RTT Samples Internal quality_rtt_total_int The total (sum) of internal RTT No
samples. This metric is
collected when the system
configuration value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
RTT Total External quality_rtt_samples_ext The number of external RTT No
samples seen during the time
period. This metric is collected
when the system configuration
value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.
RTT Total Internal quality_rtt_samples_int The number of internal RTT No
samples seen during the time
period. This metric is collected
when the system configuration
value
INSIGHTS_DATA_COLLECTION_Q
UALITY is set to True.

Metrics

Display Name Database Field Database Dynamic Short Smart Metric Conformed
Formula Aggregation Description Metric
Formula
Average quality_rtt_total_ext,qual sum( N/A The total (sum) Yes No
External RTT ( ity_rtt_samples_ext quality_rtt_total_ext of external RTT
Traffic) ) / sum ( samples divided
quality_rtt_samples_ext) by the number of
external RTT
samples.
Average Internal quality_rtt_total_int,qual sum( N/A The total (sum) Yes No
RTT (Traffic) ity_rtt_samples_int quality_rtt_total_int of internal RTT
) / sum ( samples divided
quality_rtt_samples_int) by the number of
internal RTT
samples.
Average Policy policy_latency_in avg( Average TBD No No
Latency In policy_latency_in)

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Display Name Database Field Database Dynamic Short Smart Metric Conformed
Formula Aggregation Description Metric
Formula
Average Policy policy_latency_out avg( Average TBD No No
Latency Out policy_latency_out)
Average RTT ( quality_rtt_total_ext, average ((sum( N/A The average of Yes No
Traffic) quality_rtt_samples_ext,qu quality_rtt_total the internal and
ality_rtt_total_int, _int) / sum ( external RTT
quality_rtt_samples_int quality_rtt_samples_int) measurements.
) + (sum(
quality_rtt_total_e
xt) / sum (
quality_rtt_samples_ext)
))
Incoming Packet quality_packets_lost_int_i sum ( N/A The sum of Yes No
Loss n,quality_packets_lost_ex quality_packets_lost_int incoming
t_in,quality_packets_in _in dropped and
+quality_packets_lost_ext incoming
_in) / sum ( retransmitted
quality_packets_in) packets divided
by the sum of all
incoming quality
packets.
Outgoing Packet quality_packets_lost_int_o sum ( N/A The sum of Yes No
Loss ut,quality_packets_lost_e quality_packets_lost_int outgoing
xt_out,quality_packets_ou _out+ dropped and
t quality_packets_lost_ext_o outgoing
ut) / sum ( retransmitted
quality_packets_out) packets divided
by the sum of all
outgoing quality
packets.
Sum of Bytes In bytes_in sum(bytes_in) Sum The simple sum No No
of bytes in
Sum of Bytes bytes_out sum(bytes_out) Sum The simple sum No No
Out of bytes out
Sum of connections_concurrent_in sum( Sum The simple sum No No
Connections connections_concurren of concurrent
Concurrent In t_in) incoming
connections
Sum of connections_concurrent_out sum( Sum The simple sum No No
Connections connections_concurren of concurrent
Concurrent Out t_out) outgoing
connections
Sum of connections_in sum( Sum The simple sum No No
Connections In connections_in) of connections in
Sum of connections_out sum( Sum The simple sum No No
Connections Out connections_out) of connections
out
Sum of Line ls_device_count_port sum( Sum The simple sum No No
Sharing Device ls_device_count_port) of the line
Count Port sharing device
count by port
Sum of Line ls_device_count_timestamp sum( Sum The simple sum No No
Sharing Device ls_device_count_times of the line
Count tamp) sharing device
Timestamp count by
timestamp

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Display Name Database Field Database Dynamic Short Smart Metric Conformed
Formula Aggregation Description Metric
Formula
Sum of Packets packets_in sum(packets_in) Sum The simple sum No No
In of packets in
Sum of Packets packets_out sum( Sum The simple sum No No
Out packets_out) of packets out
Sum of Policy policy_bytes_dropped_in sum( Sum The simple sum No No
Bytes Dropped policy_bytes_dropped_ of policy bytes
In in) dropped in
Sum of Policy policy_bytes_dropped_out sum( Sum The simple sum No No
Bytes Dropped policy_bytes_dropped_ of policy bytes
Out out) dropped out
Sum of Policy policy_packets_dropped_in sum( Sum The simple sum No No
Packets policy_packets_droppe of policy packets
Dropped In d_in) dropped in
Sum of Policy policy_packets_dropped_out sum( Sum The simple sum No No
Packets policy_packets_droppe of policy packets
Dropped Out d_out) dropped out
Sum of connections_unestablished_ sum( Sum The simple sum No No
Unestablished in connections_unestabli ofunestablished
Connections In shed_in) connections in
Sum of connections_unestablished_ sum( Sum The simple sum No No
Unestablished out connections_unestabli ofunestablished
Connections Out shed_out) connections out

3.5.4 VoIP and VoLTE QoE Object Model

Attributes

Display Name Database Field Formula (if any) Short Description Conformed Attribute
Call Start Time call_start_time The start time of the call. False
A date and a time with a
time zone
Call End Time call_end_time The end time of the call. False
A date and a time with a
time zone.
Call ID call_identifier The SIP call identifier. False
Called Number called_phone_number The called phone False
number information.
Subscriber IP subscriber_ip_address The IP address of the
subscriber.
Subscriber Codec subscriber_voip_codec The VoIP codec ID of False
the subscriber.
Peer IP peer_ip_address The IP address of the False
peer.
Peer Codec peer_voip_codec The VoIP codec ID of False
the peer.

Facts

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Display Name Database Field Long Description Conformed Fact

Call Duration call_time The duration of the call in False
seconds.
Subscriber LQ R-factor subscriber_lq_rfactor The listening quality rating False
factor (R-factor) of the
subscriber.
Subscriber CQ R-factor subscriber_cq_rfactor The conversational quality False
rating factor (R-factor) of the
subscriber
Subscriber G107 R-factor subscriber_g107_rfactor The G.107 rating factor ( False
R-factor) of the subscriber.
Subscriber R-factor subscriber_ep_rfactor The rating factor (R-factor) of False
the subscriber.
Subscriber One Way Avg subscriber_ow_delay_avg The average one way delay of False
Delay the subscriber.
Subscriber End Point Avg subscriber_ep_delay_avg The average termination point False
Delay end system delay of the
subscriber.
Subscriber Max Jitter Delay subscriber_jitter_delay_max The maximum jitter delay of the False
subscriber.
Subscriber Avg Jitter Delay subscriber_jitter_delay_avg The average jitter delay of the False
subscriber.
Subscriber Packets Lost subscriber_packets_lost_cnt The subscriber's RTP packets False
lost in the network
Subscriber Packets Received subscriber_packets_rx_cnt The subscriber's packets False
received on the logical
interface.
Subscriber LQ MOS subscriber_lq_mos The calculated Mean Opinion False
Score-Listening Quality (
MOS-LQ) of the subscriber.
This column contains a VoIP
call score between 1 and 5,
where a higher the number
means better call quality.
Subscriber CQ MOS subscriber_cq_mos The subscriber's calculated False
Mean Opinion
Score-Conversational Quality
(MOS-CQ). This column
contains a VoIP call score
between 1 and 5, where a
higher the number means
better call quality.
Subscriber Nominal MOS subscriber_nom_mos The nominal Mean Opinion False
Score (MOS) of the subscriber.
Peer LQ R-factor peer_lq_rfactor The listening quality rating False
factor (R-factor) of the peer.
Peer CQ R-factor peer_cq_rfactor The conversational quality False
rating factor (R-factor) of the
peer.
Peer G107 R-factor peer_g107_rfactor The G.107 rating factor ( False
R-factor) of the peer.
Peer R-factor peer_ep_rfactor The rating factor (R-factor) of False
the peer.

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Display Name Database Field Long Description Conformed Fact

Peer One Way Avg Delay peer_ow_delay_avg The average one way delay of False
the peer.
Peer End Point Avg Delay peer_ep_delay_avg The average termination point False
end system delay of the peer.
Peer Max Jitter Delay peer_jitter_delay_max The maximum jitter delay of the False
peer.
Peer Avg Jitter Delay peer_jitter_delay_avg The average jitter delay of the False
peer.
Peer Packets Lost peer_packets_lost_cnt The peer's RTP packets lost in False
the network.
Peer Packets Received peer_packets_rx_cnt The peer's packets received False
on the logical interface.
Peer LQ MOS peer_lq_mos The calculated Mean Opinion False
Score-Listening Quality (
MOS-LQ) of the peer. This
column contains a VoIP call
score between 1 and 5, where
a higher the number means
better call quality.
Peer CQ MOS peer_cq_mos The calculated Mean Opinion False
Score-Conversational Quality
(MOS-CQ) of the peer. This
column contains a VoIP call
score between 1 and 5, where
a higher the number means
better call quality.
Peer NOM MOS peer_nom_mos The nominal Mean Opinion False
Score (MOS) of the peer.
Subscriber Participation subscriber_participation "D" if the subscriber is the
dialer or "R" if the subscriber
is the receiver of the call

Metrics

Display Database Field Database Formula Dynamic Short Smart Conformed

Name Aggregation Description Metric Metric
Formula
Average peer_cq_mosSubscriber (Sum([Peer CQ MOS]) { N/A The calculated Yes False
Peer Call Participation ~} / Count([Subscriber Avg Opinion
Quality MOS Participation]) {~} ) Score-Conversational
Quality (
MOS-CQ) of the
peer
Average peer_jitter_delay_avgSubsc (Sum([Peer Avg Jitter N/A The average Yes False
Peer Jitter riber Participation Delay]) {~} / Count([ jitter delay of the
Delay Subscriber Participation]) peer
{~} )
Average peer_lq_mosSubscriber (Sum([Peer LQ MOS]) {~} N/A The calculated Yes False
Peer Participation / Count([Subscriber Avg Opinion
Listening Participation]) {~} ) Score-Listening
Quality MOS Quality (
MOS-LQ) of the
peer

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Display Database Field Database Formula Dynamic Short Smart Conformed

Name Aggregation Description Metric Metric
Formula
Average subscriber_cq_mosSubscribe (Sum([Subscriber CQ N/A The subscriber's Yes False
Subscriber r Participation MOS]) {~} / Count([ calculated Avg
Call Quality Subscriber Participation]) Opinion
MOS {~} ) Score-Conversational
Quality (
MOS-CQ)
Average subscriber_jitter_delay_av (Sum([Subscriber Avg N/A The average Yes False
Subscriber gSubscriber Participation Jitter Delay]) {~} / Count( jitter delay of the
Jitter Delay [Subscriber Participation]) subscriber.
{~} )
Average subscriber_lq_mosSubscribe (Sum([Subscriber LQ N/A The calculated Yes False
Subscriber r Participation MOS]) {~} / Count([ Avg Opinion
Listening Subscriber Participation]) Score-Listening
Quality MOS {~} ) Quality (
MOS-LQ) of the
subscriber
Call Duration call_time Sum([Call Duration]) {~} N/A The duration of No False
the call in
seconds
Call Score peer_nom_mospeer_cq_mospee IF((IsNull([Peer Call N/A This denotes the Yes False
r_lq_mospeer_nom_mossubscr Score]) And IsNull([ overall call
iber_nom_mossubscriber_cq_ Subscriber Call Score])), score.
mossubscriber_lq_mossubscr ZeroToNull(0), (([Peer
iber_nom_mos Call Score] + [Subscriber
Call Score]) / 2))
Count of subscriber_participation Count([Subscriber N/A This denotes the Yes False
Calls Participation]) {~} number of calls
that a subscriber
had
Peer Call peer_nom_mospeer_cq_mospee IF(IsNull([Peer Nominal N/A This denotes the Yes False
Score r_lq_mospeer_nom_mos MOS]), ZeroToNull(0), (( call score from
(([Peer Call Quality MOS] the Peer side.
+ [Peer Listening Quality
MOS]) / 2) / [Peer
Nominal MOS]) * 5))
Peer CQ peer_cq_rfactor Sum([Peer CQ R-factor]) N/A The No False
R-factor {~} conversational
quality rating
factor (R-factor)
of the peer
Peer End peer_ep_delay_avg Sum([Peer End Point Avg N/A The average No False
Point Avg Delay]) {~} termination point
Delay end system
delay of the peer
Peer G107 peer_g107_rfactor Sum([Peer G107 N/A The G.107 rating No False
R-factor R-factor]) {~} factor (R-factor)
of the peer
Peer LQ peer_lq_rfactor Sum([Peer LQ R-factor]) N/A The listening No False
R-factor {~} quality rating
factor (R-factor)
of the peer
Peer Max peer_jitter_delay_max Sum([Peer Max Jitter N/A The maximum No False
Jitter Delay Delay]) {~} jitter delay of the
peer

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Display Database Field Database Formula Dynamic Short Smart Conformed

Name Aggregation Description Metric Metric
Formula
Peer One peer_ow_delay_avg Sum([Peer One Way Avg N/A The average No False
Way Avg Delay]) {~} one way delay of
Delay the peer
Peer Packets peer_packets_lost_cnt Sum([Peer Packets Lost]) N/A The peer's RTP No False
Lost {~} packets lost in
the network
Peer Packets peer_packets_rx_cnt Sum([Peer Packets N/A The peer's No False
Received Received]) {~} packets received
on the logical
interface
Peer R-factor peer_ep_rfactor Sum([Peer R-factor]) {~} N/A The rating factor No False
(R-factor) of the
peer
Subscriber subscriber_nom_mossubscrib IF(IsNull([Subscriber N/A This denotes the Yes False
Call Score er_cq_mossubscriber_lq_mos Nominal MOS]), call score from
subscriber_nom_mos ZeroToNull(0), (((([ the Subscriber
Subscriber Call Quality side.
MOS] + [Subscriber
Listening Quality MOS])
/ 2) / [Subscriber Nominal
MOS]) * 5))
Subscriber subscriber_cq_rfactor Sum([Subscriber CQ N/A The No False
CQ R-factor R-factor]) {~} conversational
quality rating
factor (R-factor)
of the subscriber
Subscriber subscriber_ep_delay_avg Sum([Subscriber End N/A The average No False
End Point Point Avg Delay]) {~} termination point
Avg Delay end system
delay of the
subscriber
Subscriber subscriber_g107_rfactor Sum([Subscriber G107 N/A The G.107 rating No False
G107 R-factor]) {~} factor (R-factor)
R-factor of the subscriber
Subscriber subscriber_lq_rfactor Sum([Subscriber LQ N/A The listening No False
LQ R-factor R-factor]) {~} quality rating
factor (R-factor)
of the subscriber
Subscriber subscriber_jitter_delay_ma Sum([Subscriber Max N/A The maximum No False
Max Jitter x Jitter Delay]) {~} jitter delay of the
Delay subscriber
Subscriber subscriber_nom_mos Sum([Subscriber Nominal N/A The nominal No False
Nominal MOS]) {~} Mean Opinion
MOS Score (MOS) of
the subscriber.
Subscriber subscriber_ow_delay_avg Sum([Subscriber One N/A The average No False
One Way Way Avg Delay]) {~} one way delay of
Avg Delay the subscriber
Subscriber subscriber_packets_lost_cn Sum([Subscriber Packets N/A The subscriber's No False
Packets Lost t Lost]) {~} RTP packets
lost in the
network

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Display Database Field Database Formula Dynamic Short Smart Conformed

Name Aggregation Description Metric Metric
Formula
Subscriber subscriber_packets_rx_cnt Sum([Subscriber Packets N/A The subscriber's No False
Packets Received]) {~} packets received
Received on the logical
interface
Subscriber subscriber_ep_rfactor Sum([Subscriber N/A The rating factor No False
R-factor R-factor]) {~} (R-factor) of the
subscriber
Yesterday's peer_nom_mospeer_cq_mospee IF((IsNull([Yesterday's N/A This denotes the Yes False
Call Score r_lq_mospeer_nom_mossubscr Peer Call Score]) And overall call score
iber_nom_mossubscriber_cq_ IsNull([Yesterday's for the previous
mossubscriber_lq_mossubscr Subscriber Call Score])), date
iber_nom_mos ZeroToNull(0), (([
Yesterday's Peer Call
Score] + [Yesterday's
Subscriber Call Score]) /
2))
Yesterday's subscriber_participation Count([Subscriber N/A This denotes the Yes False
Count of Participation]) {~} | [ number of calls
Calls Yesteday on Date] | that a subscriber
had on the
previous day

3.5.5 Operational Data Object Model

Attributes

Display Name Database Field Formula (if any) Short Description Conformed Attribute
charging valuename Name of the false
measurement being
published for Online
Charging
ip_version sublevel2 Coalesce([sublevel2], IP version type. false
"Unknown") Supported enumerated
values are All, IPv4,
IPv6, Both
mapping_status valuename Coalesce(valuename, Name of the false
"Unknown") measurement being
published for Online
Charging
mpe_server system_id Coalesce([system_id], This corresponds to the false
"Unknown") system that is reporting
the data
network_access sublevel1 Coalesce([sublevel1], Network access type false
"Unknown") used. Supported
enumerated values are
All, DHCPv4, DHCPv6,
RADIUS, GTPv1C,
GTPv2C, JSON
OID oid A unique id that all false
system diagnostics
values on a PRE has

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Display Name Database Field Formula (if any) Short Description Conformed Attribute
pe_charging valuename Coalesce(valuename, Name of the false
"Unknown") measurement being
published
pe_cluster system_id Coalesce([system_id], Cluster name in which false
"Unknown") policy enforcement is
done
pe_monitoringkey sublevel1 Coalesce([sublevel1], Monitoring Key for policy false
"Unknown") enforcement
pe_zonename zonename Unique Id for this false
measurement type and
Product
rating_group sublevel2 Rating group of a Rating group of a false
Service for Online Service for Online
Charging Charging
service_id sublevel1 Service identifier of the false
Service for Online
Chargingvalue string
zonename zonename Unique Id for this false
measurement type and
Product for Online
Charging
Sublevel3 sublevel3 An additional dimension false
column that can be used
to further specify which
part of the system that
is reporting this
particular row
Sublevel4 sublevel4 An additional dimension false
column that can be used
to further specify which
part of the system that
is reporting this
particular row
Sublevel5 sublevel5 An additional dimension false
column that can be used
to further specify which
part of the system that
is reporting this
particular row
Type type This is to help the user false
of the data to
understand what the
data in the value column
represents. Example:
size, percent, memory,
etc
Value String value_string

Facts

Display Name Database Field Long Description Conformed Fact

pe_value value An additional dimension N/A
column that can be used to
further specify which part of the

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Display Name Database Field Long Description Conformed Fact

system that is reporting this
particular row
Bytes value Measurement Values that are N/A
being published for Online
Charging
Mapping Count value Number of mapping counts N/A

Metrics

Display Name Database Field Database Dynamic Short Smart Metric Conformed
Formula Aggregation Description Metric
Formula
Pe_value value Sum([pe_value]) Sum An additional No No
dimension
column that can
be used to
further specify
which part of the
system that is
reporting this
particular row
Mapping Count value Sum([Mapping Sum count of various No No
Count]) mappings in
integer format
Bytes value Sum(Bytes) Sum Measurement No No
Values that are
being published
for Online
Charging

3.6 Changing Object Permissions

Permissions define the degree of control that other users have over the objects that you create. For example, in the case of a
report, a user may have permission to view the report definition and run the report, but not to modify the report definition or delete
the report.
To modify permissions for an object:
1. Navigate to the My Objects folder from the Deep Insights Designer home page.

2. Right-click on an object and select Share.

3. Determine who has access to this object. Select one or more users and/or user groups to share the object with.
Click the Browse button to select one or several users and/or groups. Alternatively, enter the name of a user or group in the
Who Has Access field to select the user or group.

4. Select an access type from the drop-down:

• View
• Modify
• Full Control
• Denied All

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Alternatively select Custom to define a new access type.

An access type is a set of one or more of these object permissions:

Object Description Access Type

Permission
View Modify Full Control Denied All

Browse View this object in Deep Insights Yes Yes Yes No

Designer or Deep Insights Library.

Read View this object definition in the Yes Yes Yes No

appropriate editor in Deep Insights
Designer.

For example, if the object is a

metric, a user with this object
permission can view the metric
definition in the Create Metric
editor.

Write Modify the object definitions in the No Yes Yes No

appropriate editor in Deep Insights
Designer.

For example, if the object is a

report, a user with this object
permission can add a new metric
in the report.

Delete Delete this object. No Yes Yes No

Note:
You must be logged into Deep
Insights Designer to delete an
object.

Control Modify the permissions for an No No Yes No

object in Deep Insights Designer.

Use Include this object in the definition Yes Yes Yes No

of another objects.

For example, if this object is a

metric, a user with this object
permission can create a report
that contains this metric.

Execute Run reports and generate Yes Yes Yes No

documents that reference this
object.

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5. Click Done to finish modifying permissions for the object.

3.7 Saving Content to the Shared Reports Folder

Saving content to the Shared Reports folder makes that content available to all Deep Insights users.
To save content to the Shared Reports folder:
1. Navigate to the object (for example, a dossier or a document) in the My Reports folder or another folder if applicable (such
as My Objects) from the Deep Insights Designer home page.

2. Right-click on the desired object and select Move, which opens a dialog.

3. Select Shared Reports as destination folder from the list of existing folders in the drop-down.

4. (Optional) Edit the object name and description.

5. Click OK to move the object to the Shared Reports folder.

3.8 Adding Content to Deep Insights Library

Add dossiers and documents, that you make or that others share with you, to Deep Insights Library where you and other Deep
Insights users can access read-only versions.
To add content to Deep Insights Library:
1. Navigate to the object (for example, a dossier or a document) in the Shared Reports folder from the Deep Insights Designer
home page.

2. Right-click on the desired object and select Share.

3. Click Library Link to view Deep Insights Library sharing options.

4. Click the Launch link to open the object in Deep Insights Library. Deep Insights Library opens in a new tab.

5. Enter your credentials to log in.

6. Click Add to Library so that you can access the dossier or document directly from your Deep Insights Library home page
in the future.

3.9 Managing Your Library

You can manage the objects in your library either from the Deep Insights Designer or Deep Insights Library user interface.
To manage content from the Deep Insights Designer user interface, see:

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• Changing Object Permissions on page 161

• Saving Content to the Shared Reports Folder on page 163
• Adding Content to Deep Insights Library on page 163
See the Deep Insights Library online help for more information about managing content from the Deep Insights Library user
interface.

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4
Deep Insights Intelligent Cubes
• "About Intelligent Cubes" on page 167
• "Performance Analysis Cubes" on page 167
• "Capacity Planning Cubes" on page 178
• "Service and Subscriber Monitoring Cubes" on page 182
• "VoIP and VoLTE QoE Cubes" on page 187
• "Video and Television Fraud Management Cubes" on page 189
• "Heavy User Management Cubes" on page 195
• "User Behavior and Demographic Analysis Cubes" on page 204
• "Fair Use and Congestion Management Cubes" on page 208
• "Video Streaming Management Cubes" on page 218

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4.1 About Intelligent Cubes

An Intelligent Cube is an in-memory copy of a defined dataset from your database. Deep Insights includes cubes that correspond
with various features. For each cube, the Intelligence Server:
• Extracts data from one or more tables from Insights Data Storage and transforms the data if necessary.
• Synchronizes each cube with Insights Data Storage once per day to keep stored data sets current.
• Makes in-memory datasets readily available in Deep Insights Designer object editors, such as the Create Dossier editor.
The data stored in cube includes these object types:
• Attribute—A business concept, such as Service Plan, Subscriber, or Date. This object represents a column in a data warehouse
table. This column usually contains string values.
• Metric—A calculation performed on the data stored in your database. This calculation represents a business measure or a
key performance indicator, such as Volume, Round-trip Time, or Packet Loss.
This chapter details the attributes and metrics stored in each cube.

4.2 Performance Analysis Cubes

4.2.1 Network Health—Hourly Score by Location

The Network Health—Hourly Score by Location dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

None 1 Day Hourly Daily 7 Days 7 Days

Object Name Description

Hour Interval The hourly interval by which measurements are aggregated.

Object type: Attribute

Location Name Name, latitude, and longitude of the location.

Object type: Attribute

Network Average Hourly Score

Name, latitude, and longitude of the location.
Object type: Attribute

Average Score The average of the service quality scores for all score categories, which are:
• Web browsing
• Video streaming
• Social media traffic
• Real-time gaming traffic

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Object Name Description

• Content uploads
• Content downloads
• VoIP applications
Numeric score values are transformed into letter grades according to these score
ranges:
• Green = 3.5 - 5.0
• Yellow = 1.5 - 3.4
• Red = 0.0 - 1.4
Where the letter 'A' indicates the best service quality and 'F' indicates the worst service
quality.
Object type: Metric

4.2.2 Network Health—Location Detail

The Network Health—Location Detail dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

None 1 Day Hourly Daily 7 Days 7 Days

Object Name Description

Access Node The name of the access node.

Object type: Attribute

Site The name of the geographical site or data center hosting the connection.
Object type: Attribute

Location Name Name, latitude, and longitude of the location.

Object type: Attribute

Hour Interval The hourly interval by which measurements are aggregated.

Object type: Attribute

Average External RTT (Traffic) The sum of all external round-trip time samples from quality packets divided by the
number of quality samples.
Object type: Metric

Average Internal RTT (Traffic) The sum of all internal round-trip time samples from quality packets divided by the
number of quality samples.

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Object Name Description

Object type: Metric

Bits In Per Second The sum of bits in (that is, bytes × 8) divided by the number of seconds. This metric
assumes that the time intervals in which bytes were measured are 5 minutes.
Object type: Metric

Bits Out Per Second The sum of bits out (that is, bytes × 8) divided by the number of seconds. This metric
assumes that the time intervals in which bytes were measured are 5 minutes.
Object type: Metric

Incoming Packet Loss Incoming packet loss is calculated in this way:

(incoming dropped quality packets + incoming retransmitted quality
packets) ÷ total number of incoming quality packets

Object type: Metric

Outgoing Packet Loss Outgoing packet loss is calculated in this way:

(outgoing dropped quality packets + outgoing retransmitted quality
packets) ÷ total number of outgoing quality packets

Object type: Metric

Sum of Bytes In Simple sum of bytes in.

Object type: Metric

Sum of Bytes Out Simple sum of bytes out.

Object type: Metric

Sum of Packets In Simple sum of packets in.

Object type: Metric

Sum of Packets Out Simple sum of packets out.

Object type: Metric

Object Name Description

Network Average External RTT
Object type: Metric

Network Average Incoming

Packet Loss Object type: Metric

Network Average Internal RTT

Object type: Metric

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Object Name Description

Network Average Outgoing
Packet Loss Object type: Metric

Row Count
Object type: Metric

Sum of Connections Out

Object type: Metric

Sum of Connections In
Object type: Metric

Sum of Unestablished
Connections In Object type: Metric

Sum of Unestablished
Connections Out Object type: Metric

4.2.3 Network Health—Signature Services

The Network Health—Signature Services dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Scorecard Volume Filter 7 Days Hourly 7 Days 7 Days

Date Between Today
minus 1 and Today minus
8 (1 week)

Object Name Description

Location Name Name, latitude, and longitude of the location.

Object type: Attribute

Signature Services Category The service category identified by DRDL or LTIP, for example, streaming media or
networking.
Object type: Attribute

Signature Service Name The signature service name.

Object type: Attribute

Sum of Bytes In Simple sum of bytes in.

Object type: Metric

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4.2.4 Network Health—SpeedTest Detail Cube

The Network Health—Speed Test Detail dataset contains these objects:

Filters(s) Applied Initial Publish Volume Incremental Incremental Maximum Backfill Default
Filter Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Signature Service 1 Day Bytes_in Hourly Daily 7 Days 7 Days

Name = "Ookla >=
speedtest","Speedtest" 1000000

Object Name Description

Access Node The name of the access node.

Object type: Attribute

Access Type How a subscriber accesses the network, for example, LTE for mobile network access
or ethernet for fixed network access.
Object type: Attribute

Date The date derived from the timestamp.

Object type: Attribute

Device Model The device model inferred from the type allocation code (TAC) of the device.
The TAC is the eight digit portion of the 15 digit IMEI code used to identify wireless
devices. The TAC identifies a particular model of wireless telephone for use on GSM,
UMTS, or other IMEI employing wireless networks.
Object type: Attribute

Device Type The device type inferred from the type allocation code (TAC) of the device.
The TAC is the eight digit portion of the 15 digit IMEI code used to identify wireless
devices. The TAC identifies a particular model of wireless telephone for use on GSM,
UMTS, or other IMEI employing wireless networks.
Object type: Attribute

Device Vendor The device vendor inferred from the type allocation code (TAC) of the device.
The TAC is the eight digit portion of the 15 digit IMEI code used to identify wireless
devices. The TAC identifies a particular model of wireless telephone for use on GSM,
UMTS, or other IMEI employing wireless networks.
Object type: Attribute

Hour Interval The hourly interval by which measurements are aggregated.

Object type: Attribute

Location Name Name, latitude, and longitude of the location.

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Object Name Description

Object type: Attribute

Service Plan The name of the service plan that a subscriber belongs to.
Object type: Attribute

Site The name of the geographical site or data center hosting the connection.
Object type: Attribute

Subscriber The subscriber identifier as recorded in the system.

Caution:
This is a very high cardinality attribute (that is, it has many unique values), and is known
to cause instability on Deep Insights.
Object type: Attribute

Timestamp The timestamp by which measurements are aggregated.

Object type: Attribute

Average External RTT (Traffic) The sum of all external round-trip time samples from quality packets divided by the
number of quality samples.
Object type: Metric

Average Internal RTT (Traffic) The sum of all internal round-trip time samples from quality packets divided by the
number of quality samples.
Object type: Metric

Bps In by Activity Time The sum of bits in (that is, bytes × 8) divided by the number of seconds. This metric
assumes that the time intervals in which bytes were measured are 5 minutes.
Object type: Metric

Bps Out by Activity Time The sum of bits out (that is, bytes × 8) divided by the number of seconds. This metric
assumes that the time intervals in which bytes were measured are 5 minutes.
Object type: Metric

Sum of Bytes In Simple sum of bytes in.

Object type: Metric

Sum of Bytes Out Simple sum of bytes out.

Object type: Metric

Sum of Packets In Simple sum of packets in.

Object type: Metric

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Object Name Description

Sum of Packets Out Simple sum of packets out.

Object type: Metric

Subscriber Count A derived metric that counts unique subscribers.

Note:
This object double counts subscribers when subscribers appear at multiple locations
during one day. Sandvine recommends using the Deep Insights subtotal mechanisms
to count subscribers since they only count subscribers once, rather than summing
subscribers manually. In many cases, the sum of the column of individual measurements
does not match the value shown in the subtotal.
Object type: Derived Metric

4.2.5 Network Health—Score and Subscribers

The Network Health—Score and Subscribers dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Scorecard Volume Filter 7 Days Hourly Hourly 7 Days 7 Days

Date Between Today
minus 1 and Today minus
8 (1 week)

Object Name Description

Location Name Name, latitude, and longitude of the location.

Object type: Attribute

Subscriber The subscriber identifier as recorded in the system.

Caution:
This is a very high cardinality attribute (that is, it has many unique values), and is known
to cause instability on Deep Insights.
Object type: Attribute

Subscriber Classification A custom group that supports subscriber classification.

Object type: Derived Attribute

Average Score The average of the service quality scores for all score categories, which are:
• Web browsing
• Video streaming
• Social media traffic
• Real-time gaming traffic

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Object Name Description

• Content uploads
• Content downloads
• VoIP applications
Numeric score values are transformed into letter grades according to these score
ranges:
• Green = 3.5 - 5.0
• Yellow = 1.5 - 3.4
• Red = 0.0 - 1.4
Where the letter 'A' indicates the best service quality and 'F' indicates the worst service
quality.
Object type: Metric

NTile of Volume In An NTile function (by 16) that the Subscriber Classification attribute is derived from.
Object type: Metric

Subscriber Count A derived metric that counts unique subscribers.

Note:
This object double counts subscribers when subscribers appear at multiple locations
during one day. Sandvine recommends using the Deep Insights subtotal mechanisms
to count subscribers since they only count subscribers once, rather than summing
subscribers manually. In many cases, the sum of the column of individual measurements
does not match the value shown in the subtotal.
Object type: Derived Metric

4.2.6 Network Trends—Hourly Volume by Signature Service

The Network Trends—Hourly Volume by Signature Service dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

None 1 Day Hourly Daily 7 Days 7 Days

Object Name Description

Hour Interval The hourly interval by which measurements are aggregated.

Object type: Attribute

Signature Service Name The signature service name.

Object type: Attribute

Bits In per Second The sum of bits in (that is, bytes × 8) divided by the number of seconds. This metric
assumes that the time intervals in which bytes were measured are 5 minutes.

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Object Name Description

Object type: Metric

Last 6 Weeks Maximum Bits per The sum of bits out (bytes × 8) divided by the number of seconds for this date range:
Second In" (today − 14 days) to (yesterday − 7 days).
and "Last 6 Weeks Minimum Bits per
Second In Object type: Metric

Max Bits In per Second The highest value for Bits In per Second recorded during the last six weeks.
Object type: Derived Metric

Min Bits In per Second The lowest value for Bits In per Second recorded during the last six weeks.
Object type: Derived Metric

4.2.7 Network Trends—Network Bandwidth

The Network Trends—Network Bandwidth dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

None 7 Days Daily Daily 2 Months (Today 21 Days

less 2 months)

Object Name Description

Date The date derived from the timestamp.

Object type: Attribute

Bits In per Second The sum of bits in (that is, bytes × 8) divided by the number of seconds. This metric
assumes that the time intervals in which bytes were measured are 5 minutes.
Object type: Metric

4.2.8 Network Trends—Network Elements Grid

The Network Trends—Network Elements Grid dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Score Card Volume 7 Days Daily Daily 2 Months (Today 21 days

Filter less 2 months)

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Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Date between today

minus 7 days

Object Name Description

Access Node The name of the access node.

Object type: Attribute

Site The name of the geographical site or data center hosting the connection.
Object type: Attribute

Subscriber The subscriber identifier as recorded in the system.

Caution:
This is a very high cardinality attribute (that is, it has many unique values), and is known
to cause instability on Deep Insights.
Object type: Attribute

Average Score The average of the service quality scores for all score categories, which are:
• Web browsing
• Video streaming
• Social media traffic
• Real-time gaming traffic
• Content uploads
• Content downloads
• VoIP applications
Numeric score values are transformed into letter grades according to these score
ranges:
• Green = 3.5 - 5.0
• Yellow = 1.5 - 3.4
• Red = 0.0 - 1.4
Where the letter 'A' indicates the best service quality and 'F' indicates the worst service
quality.
Object type: Metric

4.2.9 Network Trends—Signature Service Metrics

The Network Trends—Signature Service Metrics dataset contains these objects:

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Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Date between today 7 Days Daily Daily 7 Days 21 Days

minus 7 days

4.2.10 Network Trends—Subscribers Last Week

The Network Trends—Subscribers Last Week dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Date between today 7 Days Daily Daily 7 Days 21 Days

minus 7 days and
14 days

Object Name Description

Signature Service Name The signature service name.

Object type: Attribute

Subscriber The subscriber identifier as recorded in the system.

Caution:
This is a very high cardinality attribute (that is, it has many unique values), and is known
to cause instability on Deep Insights.
Object type: Attribute

4.2.11 Network Trends—Subscribers This Week

The Network Trends—Subscribers This Week dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Date between today 7 Days Daily Daily 7 Days Last 7 Days

minus 7 days

Object Name Description

Signature Service Name The signature service name.

Object type: Attribute

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Object Name Description

Subscriber The subscriber identifier as recorded in the system.

Caution:
This is a very high cardinality attribute (that is, it has many unique values), and is known
to cause instability on Deep Insights.
Object type: Attribute

Subscriber Count A derived metric that counts unique subscribers.

Note:
This object double counts subscribers when subscribers appear at multiple locations
during one day. Sandvine recommends using the Deep Insights subtotal mechanisms
to count subscribers since they only count subscribers once, rather than summing
subscribers manually. In many cases, the sum of the column of individual measurements
does not match the value shown in the subtotal.
Object type: Derived Metric

4.3 Capacity Planning Cubes

4.3.1 Capacity Planning Traffic Score Overview

The Capacity Planning Traffic Score Overview dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Top 1000 1 Day Daily Daily 365 Days 7 Days

"Throughput In"
locations -
Yesterday or last 30
days

Object Name Description

Access Node The name of the access node.

Object type: Attribute

Access Technology The access technology used. For a mobile network, this could be the RAT (GSM,
UMTS, LTE etc). For a wifi network, this could be the wifi technology used.
Object type: Attribute

Date The date derived from the timestamp.

Object type: Attribute

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Object Name Description

Hour The hourly interval by which measurements are aggregated.

Object type: Attribute

Location Name Name, latitude, and longitude of the location.

Object type: Attribute

Site The name of the geographical site or data center hosting the connection.
Object type: Attribute

Average External RTT (Traffic) The sum of all external round-trip time samples from quality packets divided by the
number of quality samples.
Object type: Metric

Average Internal RTT (Traffic) The sum of all internal round-trip time samples from quality packets divided by the
number of quality samples.
Object type: Metric

Average Score The average of the service quality scores for all score categories, which are:
• Web browsing
• Video streaming
• Social media traffic
• Real-time gaming traffic
• Content uploads
• Content downloads
• VoIP applications
Numeric score values are transformed into letter grades according to these score
ranges:
• Green = 3.5 - 5.0
• Yellow = 1.5 - 3.4
• Red = 0.0 - 1.4
Where the letter 'A' indicates the best service quality and 'F' indicates the worst service
quality.
Object type: Metric

Downstream Throughput The average downstream throughput or bandwidth consumption in Kbps, Mbps, and
Gbps.
Object type: Metric

Incoming Packet Loss Incoming packet loss is calculated in this way:

(incoming dropped quality packets + incoming retransmitted quality
packets) ÷ total number of incoming quality packets

Object type: Metric

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Object Name Description

Outgoing Packet Loss Outgoing packet loss is calculated in this way:

(outgoing dropped quality packets + outgoing retransmitted quality
packets) ÷ total number of outgoing quality packets

Object type: Metric

Sum of Bytes In Simple sum of bytes in.

Object type: Metric

Sum of Bytes Out Simple sum of bytes out.

Object type: Metric

Upstream Throughput The total upstream throughput or bandwidth consumption in Kbps, Mbps, and Gbps.
Object type: Metric

4.3.2 Capacity Planning Traffic Detail

The Capacity Planning Traffic Detail dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Top 1000 1 Day Daily Daily 30 Days 7 Days

"Throughput In"
locations -
Yesterday or last 30
days

Object Name Description

Access Node The name of the access node.

Object type: Attribute

Access Technology The access technology used. For a mobile network, this could be the RAT (GSM,
UMTS, LTE etc). For a wifi network, this could be the wifi technology used.
Object type: Attribute

Date The date derived from the timestamp.

Object type: Attribute

Device Type The device type inferred from the type allocation code (TAC) of the device.

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Object Name Description

The TAC is the eight digit portion of the 15 digit IMEI code used to identify wireless
devices. The TAC identifies a particular model of wireless telephone for use on GSM,
UMTS, or other IMEI employing wireless networks.
Object type: Attribute

Hour The hourly interval by which measurements are aggregated.

Object type: Attribute

Location Name Name, latitude, and longitude of the location.

Object type: Attribute

Service Plan The name of the service plan that a subscriber belongs to.
Object type: Attribute

Signature Service Category The service category identified by DRDL or LTIP, for example, streaming media or
networking.
Object type: Attribute

Signature Service Name The signature service name.

Object type: Attribute

Site The name of the geographical site or data center hosting the connection.
Object type: Attribute

Average External RTT (Traffic) The sum of all external round-trip time samples from quality packets divided by the
number of quality samples.
Object type: Metric

Average Internal RTT (Traffic) The sum of all internal round-trip time samples from quality packets divided by the
number of quality samples.
Object type: Metric

Incoming Packet Loss Incoming packet loss is calculated in this way:

(incoming dropped quality packets + incoming retransmitted quality
packets) ÷ total number of incoming quality packets

Object type: Metric

Outgoing Packet Loss Outgoing packet loss is calculated in this way:

(outgoing dropped quality packets + outgoing retransmitted quality
packets) ÷ total number of outgoing quality packets

Object type: Metric

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Object Name Description

Sum of Bytes In Simple sum of bytes in.

Object type: Metric

Sum of Bytes Out Simple sum of bytes out.

Object type: Metric

4.4 Service and Subscriber Monitoring Cubes

4.4.1 Service and Subscriber Monitoring - Speedtest Cube

The Service and Subscriber Monitoring - Speedtest dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Signature Service 1 Day Daily Daily 60 Days 7 Days

Name in ("Ookla
speedtest",
"Speedtest")
and Speedtest
Volume Filter

Object Name Description

Date The date derived from the timestamp.
Object type: Attribute

Network The name of the network that a subscriber belongs to.

Object type: Attribute

Speedtest Count Count of speed tests.

Object type: Metric

Sum of Bytes In Simple sum of bytes in.

Object type: Metric

Max Date Date attribute converted to metric. Internal use only.

Object type: Metric

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4.4.2 Service and Subscriber Monitoring - Connections Cube

The Service and Subscriber Monitoring - Connections dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

None 1 Day Daily Daily 60 Days 7 Days

Object Name Description

Date The date derived from the timestamp.
Object type: Attribute

Network The name of the network that a subscriber belongs to.

Object type: Attribute

Sum of Connections In The number of incoming connections.

Object type: Metric

Sum of Connections Out The number of outgoing connections.

Object type: Metric

Max Date Date attribute converted to metric. Internal use only.

Object type: Metric

4.4.3 Service and Subscriber Monitoring - Subscriber Classification

Metrics Cube
The Service and Subscriber Monitoring - Subscriber Classification Metrics dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

None 1 Day Daily Daily 60 Days 7 Days

Object Name Description

Date The date derived from the timestamp.
Object type: Attribute

Network The name of the network that a subscriber belongs to.

Object type: Attribute

Subscriber Classification The subscriber is classified according to a configured volume range per day.
Object type: Metric

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Object Name Description

Average Internal RTT The total value of all internal RTT samples from quality packets, divided by the number
of internal quality samples
Object type: Metric

Average External RTT The total value of all external RTT samples from quality packets, divided by the number
of external quality samples.
Object type: Metric

Downstream Throughput The average downstream throughput

Object type: Metric

Upstream Throughput The average upstream throughput.

Object type: Metric

Incoming Packet Loss (internal network) The percentage of packets that are lost in the incoming direction on the internal network.
Object type: Metric

Outgoing Packet Loss (internal network) The percentage of packets that are lost in the outgoing direction on the internal network.
Object type: Metric

Distinct Subscriber Count by Selected The count of unique subscribers per day,network and subscriber classification.
Object type: Metric

4.4.4 Service and Subscriber Monitoring - Signature Service Category

Cube
The Service and Subscriber Monitoring - Signature Service Category dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

None 1 Day Daily Daily 60 Days 7 Days

Object Name Description

Date The date derived from the timestamp.
Object type: Attribute

Network The name of the network that a subscriber belongs to.

Object type: Attribute

Subscriber Classification The subscriber is classified according to a configured volume range per day.
Object type: Attribute

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Object Name Description

Signature Service Category The service category that identifies the type of traffic.
Object type: Metric

Average Score The average of score for the Date.

Object type: Metric

Yesterday's Average Score The average of score for the Date minus 1 day.
Object type: Metric

Last 7 Days Average Score The average of score for the Date minus 6 days and the Date interval.
Object type: Metric

Last Week's Last 7 Days Average Score The average of score for the Date minus 13 days and the Date minus 7 days interval.
Object type: Metric

Subscriber Count The count of subscribers for the Date.

Note:
This object counts unique subscriber per hour and adds up to aggregate per day.
If a subscriber appears in more than one hour of the day, it double counts the
subscriber.
Object type: Metric

Yesterday's Count of Subscriber The count of subscribers for the Date minus 1 day.
Note:
This object counts unique subscriber per hour and adds up to aggregate per day.
If a subscriber appears in more than one hour of the day, it double counts the
subscriber.
Object type: Metric
Last 7 Days Count of Subscriber The count of subscribers for the Date minus 6 days and the Date interval.
Note:
This object counts unique subscriber per hour and adds up to aggregate per day.
If a subscriber appears in more than one hour of the day or in more than a day, it
double counts the subscriber.
Object type: Metric

Last Week's Last 7 Days Count of The count of subscribers for the Date minus 13 days and the Date minus 7 days interval.
Subscriber
Note:
This object counts unique subscriber per hour and adds up to aggregate per day.
If a subscriber appears in more than one hour of the day or in more than a day, it
double counts the subscriber.
Object type: Metric

Volume In Sum of downstream volume for the Date.

Object type: Metric

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Object Name Description

Volume Out Sum of upstream volume for the Date.
Object type: Metric

Yesterday's Sum of Volume Sum of downstream and upstream volume for the Date minus 1 day.
Object type: Metric

Last 7 Days Sum of Volume Sum of downstream and upstream volume for the Date minus 6 days and the Date
interval.
Object type: Metric

Last Week's Last 7 Days Sum of Sum of downstream and upstream volume for the Date minus 13 days and the Date
Volume minus 7 days interval.
Object type: Metric

Max Date Id Date attribute Id converted to metric. Internal use.

Object type: Metric

4.4.5 Service and Subscriber Monitoring - Location and Device Cube

The Service and Subscriber Monitoring - Location and Device dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

None 1 Day Daily Daily 60 Days 7 Days

Object Name Description

Date The date derived from the timestamp.
Object type: Attribute

Network The name of the network that a subscriber belongs to.

Object type: Attribute

Subscriber Classification The subscriber is classified according to a configured volume range per day.
Object type: Attribute

Location Name The name as well as the latitude, longitude and access type of the location.
Object type: Attribute

Access Type Access type of the location.

Object type: Attribute

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Object Name Description

Device Model The model of the device.
Object type: Attribute

Average Internal RTT The total value of all internal RTT samples from quality packets, divided by the number
of internal quality samples.
Object type: Metric

Average External RTT The total value of all external RTT samples from quality packets, divided by the number
of external quality samples.
Object type: Metric

Downstream Throughput The average downstream throughput. Object type: Metric

Upstream Throughput The average upstream throughput.
Object type: Metric

Incoming Packet Loss (internal network) The percentage of packets that are lost in the incoming direction on the internal network.
Object type: Metric

Outgoing Packet Loss (internal network) The percentage of packets that are lost in the outgoing direction on the internal network.
Object type: Metric

Distinct Subscriber Count by Location, The count of unique subscribers per day,network, location and subscriber classification.
Subscriber Classification
Object type: Metric

Distinct Subscriber Count by Location, The count of unique subscribers per day,network, location, subscriber classification
Subscriber Classification, Device and device model.
Object type: Metric

4.5 VoIP and VoLTE QoE Cubes

4.5.1 VoIP and VoLTE QoE Overview

The VoIP and VoLTE QoE Overview dataset contains these objects:

Filter Applied Initial Publish Incremental Incremental Maximum Data Back-fill Default
Refresh Update Refresh Delete Retention Size
Frequency Frequency
N/A 1 Day Daily Daily 60 Days 7 Days

Object Name Description

Date
Date of the call end time.
Object Type: Attribute

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Object Name Description

Hour
Hour of the call end time.
Object Type: Attribute

Subscriber Participation
D: subscriber is Dialer of the call.
R: subscriber is Receiver of the call
Object Type: Attribute

Location Name
Name, latitude, and longitude of the location.
Object Type: Attribute

Device Type Device Type.

Object Type: Attribute

Device Vendor Device Vendor.

Object Type: Attribute

Device Model Device Model.

Object Type: Attribute

Count of Calls Count of the calls for the date and hour.
Object Type: Metric

Yesterday's Count of Calls Count of the calls for the previous day and hour.
Object Type: Metric

Call Score Score of the call for the date and hour.
The Score is the average of the subscriber call score and peer call score.
Object Type: Metric

Yesterday's Call Score Score of the call for yesterday's date and hour.
Object Type: Metric

Peer Call Score Peer call score for the date and hour.
Object Type: Metric

Subscriber Call Score Subscriber call score for the date and hour.
Object Type: Metric

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Object Name Description

Average Peer Call Quality MOS Average of the Peer MOS-CQ for the date and hour.
Object Type: Metric

Average Peer Listening Quality MOS Average of the Peer MOS-LQ for the date and hour.
Object Type: Metric

Average Subscriber Call Quality MOS Average of the Subscriber MOS-CQ for the date and hour.
Object Type: Metric

Average Subscriber Listening Quality Average of the Subscriber MOS-LQ for the date and hour.
MOS
Object Type: Metric

Average Peer Jitter Delay Average of the Peer Jitter Delay in ms for the date and hour.
Object Type: Metric

Average Subscriber Jitter Delay

Average of the Subscriber Jitter Delay in ms for the date and hour.
Object Type: Metric

4.6 Video and Television Fraud Management

Cubes

4.6.1 Video and Television Fraud Management - Overview Bandwidth

The Video and Television Fraud Management - Overview Bandwidth dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Provider Type in ( 1 Day Daily Daily 60 Days 7 Days

IPTV, VOD)

Object Name Description

Date
The daily interval by which the measurements were aggregated.
Object Type: Attribute

Timestamp
The time stamp of the 5 minutes interval by which the measurement were aggregated.

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Object Name Description

Object Type: Attribute

Provider
The provider plugin utilized to watch the VOD or IPTV.
Object Type: Attribute

Provider Type
The type of video delivery method:
• IPTV
• VOD
Object Type: Attribute

License Status
Classification of the streaming provider:
• Licensed
• Unlicensed
Object Type: Attribute

Signature Device Name

The name of the device based on the HTTP User-Agent string, for example Xbox 360 or Windows
Phone.
Object Type: Attribute

Sum of Bytes In
The number of incoming bytes for the 5 minutes period.
Object Type: Metric

Sum of Bytes Out

The number of outgoing bytes for the 5 minutes period.
Object Type: Metric

4.6.2 Video and Television Fraud Management - Overview Subscriber

Count
The Video and Television Fraud Management - Overview Subscriber Count dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Provider Type in ( 1 Day Daily Daily 60 Days 7 Days

IPTV, VOD)

Object Name Description

Date
The daily interval by which the measurements were aggregated.
Object Type: Attribute

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Object Name Description

Provider Type
The type of video delivery method:
• IPTV
• VOD
Object Type: Attribute

License Status
Classification of the streaming provider:
• Licensed
• Unlicensed
Object Type: Attribute

Signature Device Name

The name of the device based on the HTTP User-Agent string, for example Xbox 360 or Windows
Phone.
Object Type: Metric

Distinct Subscriber Count by

Day The distinct subscriber count by day.
Object Type: Metric

Distinct Subscriber Count by

Day, License Status The distinct subscriber count by day and license status.
Object Type: Metric

Distinct Subscriber Count by

Day, Provider Type The distinct subscriber count by day and provider type.
Object Type: Metric

Distinct Subscriber Count by

Day, Provider Type, License The distinct subscriber count by day, provider type and license status.
Status
Object Type: Metric

Distinct Subscriber Count by

Day, Signature Device Name The distinct subscriber count by day and signature device name.
Object Type: Metric

Distinct Subscriber Count by

Day, Signature Device Name, The distinct subscriber count by day, signature device name and license status.
License Status
Object Type: Metric

Distinct Subscriber Count by

Day, Signature Device Name, The distinct subscriber count by day, signature device name and provider type.
Provider Type
Object Type: Metric

Distinct Subscriber Count by

Day, Signature Device Name, The distinct subscriber count by day, signature device name, provider type and license status.
Provider Type, License Status
Object Type: Metric

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4.6.3 Video and Television Fraud Management - Network Subscriber

Count
The Video and Television Fraud Management - Network Subscriber Count dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Provider Type in ( 1 Day Daily Daily 60 Days 7 Days

IPTV, VOD)

Object Name Description

Date
The daily interval by which the measurements were aggregated.
Object Type: Attribute

Provider Type
The type of video delivery method:
• IPTV
• VOD
Object Type: Attribute

License Status
Classification of the streaming provider:
• Licensed
• Unlicensed
Object Type: Attribute

Location Name
The name as well as the latitude and longitude of the location.
Object Type: Attribute

Service Plan
The name of the service plan that the subscriber belongs to.
Object Type: Metric

Distinct Subscriber Count by

Day, Location The distinct subscriber count by day and location.
Object Type: Metric

Distinct Subscriber Count by

Day, Location, License Status The distinct subscriber count by day, location and license status
Object Type: Metric

Distinct Subscriber Count by

Day, Location, Provider Type The distinct subscriber count by day, location and provider type.
Object Type: Metric

Distinct Subscriber Count by

Day, Location, Provider Type, The distinct subscriber count by day, location, provider type and license status.
License Status
Object Type: Metric

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Object Name Description

Distinct Subscriber Count by
Day, Location, Service Plan The distinct subscriber count by day, location and service plan.
Object Type: Metric

Distinct Subscriber Count by

Day, Location, Service Plan, The distinct subscriber count by day, location, service plan and license status.
License Status.
Object Type: Metric

Distinct Subscriber Count by

Day, Location, Service Plan, The distinct subscriber count by day, location, service plan and provider type.
Provider Type
Object Type: Metric

Distinct Subscriber Count by

Day, Location, Service Plan, The distinct subscriber count by day, location, service plan, provider type and license status.
Provider Type, License Status
Object Type: Metric

Distinct Subscriber Count by

Day, Service Plan The distinct subscriber count by day and service plan.
Object Type: Metric

Distinct Subscriber Count by

Day, Service Plan, License The distinct subscriber count by day, service plan and license status.
Status
Object Type: Metric

Distinct Subscriber Count by

Day, Service Plan, Provider The distinct subscriber count by day, service plan and provider type.
Type
Object Type: Metric

Distinct Subscriber Count by

Day, Service Plan, Provider The distinct subscriber count by day, service plan, provider type and license status.
Type, License Status
Object Type: Metric

4.6.4 Video and Television Fraud Management - Network Subscriber

Count Total
The Video and Television Fraud Management - Network Subscriber Count Total dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

None 1 Day Daily Daily 60 Days 7 Days

Object Name Description

Date
The daily interval by which the measurements were aggregated.
Object Type: Attribute

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Object Name Description

Location Name
The name as well as the latitude and longitude of the location.
Object Type: Attribute

Distinct Subscriber Count by

Day, Location (Total) The distinct subscriber count by day and location.
Object Type: Metric

4.6.5 Video and Television Fraud Management - Provider Subscriber

Count
The Video and Television Fraud Management - Provider Subscriber Count dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Provider Type in ( 1 Day Daily Daily 60 Days 7 Days

IPTV, VOD)

Object Name Description

Date
The daily interval by which the measurements were aggregated.
Object Type: Attribute

Provider Type
The type of video delivery method:
• IPTV
• VOD
Object Type: Attribute

License Status
Classification of the streaming provider:
• Licensed
• Unlicensed
Object Type: Attribute

Location Name
The name as well as the latitude and longitude of the location.
Object Type: Attribute

Service Plan
The name of the service plan that the subscriber belongs to.
Object Type: Attribute

Distinct Subscriber Count by

Day, Provider The distinct subscriber count by day and provider.

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Object Name Description

Object Type: Metric

Distinct Subscriber Count by

Day, Provider, License Status The distinct subscriber count by day, provider and license status.
Object Type: Metric

Distinct Subscriber Count by

Day, Provider, Provider Type The distinct subscriber count by day, provider and provider type.
Object Type: Metric

Distinct Subscriber Count by

Day, Provider, Provider Type, The distinct subscriber count by day, provider, provider type and license status.
License Status
Object Type: Metric

4.7 Heavy User Management Cubes

4.7.1 Heavy User Management - Date and Device Model

The Heavy User Management - Date and Device Model dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Yesterday AND 1 Day Daily Daily 60 Days 7 Days

Heavy User Filter

Object Name Description

Date
The date of the measurement.
Object Type: Attribute

Device Model
The device model inferred from the device type allocation code (TAC) ID.
Object Type: Attribute

Signature Service Category

The identified signature service category.
Object Type: Attribute

Signature Service Name

The identified signature service.
Object Type: Attribute

Average Policy Latency In

The average policy latency introduced on incoming traffic.

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Object Name Description

Object Type: Metric

Average Policy Latency In (

Yesterday) The average policy latency introduced on incoming traffic for yesterday.
Object Type: Metric

Average Policy Latency Out

The average policy latency introduced on outgoing traffic.
Object Type: Metric

Sum of Bytes In
The sum of bytes in aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Bytes Out

The sum of bytes out aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Policy Bytes Dropped

In The sum of policy bytes dropped in aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Policy Bytes Dropped

In (Yesterday) The sum of policy bytes dropped in aggregated to the attribute level in the cube for yesterday.
Object Type: Metric

Sum of Policy Bytes Dropped

Out The sum of policy bytes dropped out aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Policy Packets

Dropped In The sum of policy packets dropped in aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Policy Packets

Dropped Out The sum of policy packets dropped out aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Yesterday's Bytes In

The sum of bytes in aggregated to the attribute level in the cube for yesterday.
Object Type: Metric

4.7.2 Heavy User Management - Hourly Details

The Heavy User Management - Hourly Details dataset contains these objects:

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Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Yesterday + Today Yesterday + Today Hourly Daily 60 Days 7 Days

to Hour + Heavy to Hour
User Filter

Object Name Description

Date
The date of the measurement.
Object Type: Attribute

Hour
The hour of the measurement.
Object Type: Attribute

Service Plan
The service plan of the subscriber.
Object Type: Attribute

Signature Service Category

The identified signature service category.
Object Type: Attribute

Signature Service Name

The identified signature service.
Object Type: Attribute

Average Internal RTT

The average internal RTT measured.
Object Type: Metric

Average External RTT

The average external RTT measured.
Object Type: Metric

Average Policy Latency In

The average policy latency introduced on incoming traffic.
Object Type: Metric

Average Policy Latency In (

Yesterday) The average policy latency introduced on incoming traffic for yesterday.
Object Type: Metric

Average Policy Latency Out

The average policy latency introduced on outgoing traffic.
Object Type: Metric

Sum of Bytes In
The sum of bytes in aggregated to the attribute level in the cube.
Object Type: Metric

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Object Name Description

Sum of Bytes Out
The sum of bytes out aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Packets In
The sum of packets in aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Packets Out

The sum of packets out aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Policy Bytes Dropped

In The sum of policy bytes dropped in aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Policy Bytes Dropped

In (Yesterday) The sum of policy bytes dropped in aggregated to the attribute level in the cube for yesterday.
Object Type: Metric

Sum of Policy Bytes Dropped

Out The sum of policy bytes dropped out aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Policy Bytes Dropped

Out (Yesterday) The sum of policy bytes dropped out aggregated to the attribute level in the cube for yesterday.
Object Type: Metric

Sum of Policy Packets

Dropped In The sum of policy packets dropped in aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Policy Packets

Dropped Out The sum of policy packets dropped out aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Yesterday's Bytes In

The sum of bytes in aggregated to the attribute level in the cube for yesterday.
Object Type: Metric

Sum of Yesterday's Bytes Out

The sum of bytes out aggregated to the attribute level in the cube for yesterday.
Object Type: Metric

4.7.3 Heavy User Management - Location

The Heavy User Management - Location dataset contains these objects:

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Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Yesterday AND 1 Day Daily Daily 60 Days 7 Days

Heavy User Filter

Object Name Description

Date
The date of the measurement.
Object Type: Attribute

Location Name
The hour of the measurement.
Object Type: Attribute

Signature Service Category

The identified signature service category.
Object Type: Attribute

Signature Service Name

The identified signature service.
Object Type: Attribute

Average Internal RTT

The average internal RTT measured.
Object Type: Metric

Average External RTT

The average external RTT measured.
Object Type: Metric

Average Policy Latency In

The average policy latency introduced on incoming traffic.
Object Type: Metric

Average Policy Latency In (

Yesterday) The average policy latency introduced on incoming traffic for yesterday.
Object Type: Metric

Average Policy Latency Out

The average policy latency introduced on outgoing traffic.
Object Type: Metric

Sum of Bytes In
The sum of bytes in aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Bytes Out

The sum of bytes out aggregated to the attribute level in the cube.
Object Type: Metric

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Object Name Description

Sum of Packets In
The sum of packets in aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Packets Out

The sum of packets out aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Policy Bytes Dropped

In The sum of policy bytes dropped in aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Policy Bytes Dropped

In (Yesterday) The sum of policy bytes dropped in aggregated to the attribute level in the cube for yesterday.
Object Type: Metric

Sum of Policy Bytes Dropped

Out The sum of policy bytes dropped out aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Policy Bytes Dropped

Out (Yesterday) The sum of policy bytes dropped out aggregated to the attribute level in the cube for yesterday.
Object Type: Metric

Sum of Policy Packets

Dropped In The sum of policy packets dropped in aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Policy Packets

Dropped Out The sum of policy packets dropped out aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Yesterday's Bytes In

The sum of bytes in aggregated to the attribute level in the cube for yesterday.
Object Type: Metric

4.7.4 Heavy User Management - Location Totals

The Heavy User Management - Location Totals dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Yesterday 1 Day Daily Daily 60 Days 7 Days

Object Name Description

Date
The date of the measurement.

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Object Name Description

Object Type: Attribute

Location Name
The name, the latitude and longitude of the location .
Object Type: Attribute

Sum of Bytes In
The sum of bytes in aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Bytes Out

The sum of bytes out aggregated to the attribute level in the cube.
Object Type: Metric

4.7.5 Heavy User Management - Subscriber Counts

The Heavy User Management - Subscriber Counts dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Yesterday AND 1 Day Daily Daily 60 Days 7 Days

Heavy User Filter

Object Name Description

Date
The date of the measurement.
Object Type: Attribute

Location Name
The name, the latitude and longitude of the location.
Object Type: Attribute

Service Plan
The service plan of the subscriber.
Object Type: Attribute

Signature Service Category

The identified signature service category.
Object Type: Attribute

Signature Service Name

The identified signature service.
Object Type: Attribute

Subscriber
The unique subscriber ID.
Object Type: Attribute

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Object Name Description

Record Count
A count of records in each attribute set.
Object Type: Metric

4.7.6 Heavy User Management - Subscriber Counts (YD)

The Heavy User Management - Subscriber Counts (YD) dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Day before 1 Day Daily Daily 60 Days 7 Days

Yesterday AND
Heavy User Filter

Object Name Description

Date
The date of the measurement.
Object Type: Attribute

Location Name
The name, the latitude and longitude of the location.
Object Type: Attribute

Service Plan
The service plan of the subscriber.
Object Type: Attribute

Signature Service Category

The identified signature service category.
Object Type: Attribute

Signature Service Name

The identified signature service.
Object Type: Attribute

Subscriber
The unique subscriber ID.
Object Type: Attribute

Distinct Subscriber Count (

Yesterday) A count of distinct subscribers by attribute set.
Object Type: Metric

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4.7.7 Heavy User Management - Subscriber List

The Heavy User Management - Subscriber List dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Last 24 Hours + 1 Day Daily Daily 60 Days 7 Days

Heavy User Filter +
Sum of Total Bytes
in Top 250 by
attribute set

Object Name Description

Date
The date of the measurement.
Object Type: Attribute

Device Model
The device model inferred from the device type allocation code (TAC) ID.
Object Type: Attribute

Hour
The hour of the measurement.
Object Type: Attribute

Service Plan
The service plan of the subscriber.
Object Type: Attribute

Signature Service Category

The identified signature service category.
Object Type: Attribute

Signature Service Name

The identified signature service.
Object Type: Attribute

Subscriber
The unique subscriber ID.
Object Type: Attribute

Timestamp
The timestamp of the measurement.
Object Type: Attribute

Average Policy Latency In

The average policy latency introduced on incoming traffic.
Object Type: Metric

Average Policy Latency Out

The average policy latency introduced on outgoing traffic.

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Object Name Description

Object Type: Metric

Average Seconds
The estimated number of seconds the subscriber was active.
Object Type: Metric

Most Recent Location

The most recent location the subscriber was present at during the hour.
Object Type: Metric

Sum of Bytes In
The sum of bytes in aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Bytes Out

The sum of bytes out aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Policy Bytes Dropped

In The sum of policy bytes dropped in aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Policy Bytes Dropped

Out The sum of policy bytes dropped out aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Policy Packets

Dropped In The sum of policy packets dropped in aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Policy Packets

Dropped Out The sum of policy packets dropped out aggregated to the attribute level in the cube.
Object Type: Metric

4.8 User Behavior and Demographic Analysis

Cubes

4.8.1 User Behavior and Demographic Analysis - Service Plan

The User Behavior and Demographic Analysis - Service Plan dataset contains these objects:

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Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Month to Date ( Month to Date Daily Monthly 6 Months + Current 6 Months + Current
Timestamp) Month to Date Month to Date

Object Name Description

Date
The date of the measurement.
Object Type: Attribute

Month
The month of the measurement.
Object Type: Attribute

Network
The network from which the measurement was taken.
Object Type: Attribute

Service Plan
The service plan of the subscriber.
Object Type: Attribute

Service Plan Category

The category of the service plan group.
Object Type: Attribute

Service Plan Group

The group of the service plan.
Object Type: Attribute

Distinct Subscriber Count

A count of distinct subscribers, grouped by all attributes in the cube.
Object Type: Metric

Sum of Bytes In
The sum of bytes in aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Bytes Out

The sum of bytes out aggregated to the attribute level in the cube.
Object Type: Metric

4.8.2 User Behavior and Demographic Analysis - Month to Date by

Service Plan
The User Behavior and Demographic Analysis - Month to Date by Service Plan dataset contains these objects:

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Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Month to Date Month to Date Daily Monthly 6 Months + Current 6 Months + Current
Month to Date Month to Date

Object Name Description

Month
The month of the measurement.
Object Type: Attribute

Network
The network from which the measurement was taken.
Object Type: Attribute

Service Plan
The service plan of the subscriber.
Object Type: Attribute

Service Plan Category

The category of the service plan group.
Object Type: Attribute

Service Plan Group

The group of the service plan.
Object Type: Attribute

Last Month's Month to Date

Bytes In The sum of bytes in for the previous month, grouped by all attributes in the cube.
Object Type: Metric

Last Month's Month to Date

Bytes Out The sum of bytes out for the previous month, grouped by all attributes in the cube.
Object Type: Metric

Last Month's Distinct

Subscriber Count A count of distinct subscribers for the previous month, grouped by all attributes in the cube.
Object Type: Metric

Month to Date Bytes In

The sum of bytes in, grouped by all attributes in the cube.
Object Type: Metric

Month to Date Bytes Out

The sum of bytes out aggregated to the attribute level in the cube.
Object Type: Metric

Distinct Subscriber Count

A count of distinct subscribers, grouped by all attributes in the cube.
Object Type: Metric

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4.8.3 User Behavior and Demographic Analysis - Subscriber Banding

The User Behavior and Demographic Analysis - Subscriber Banding dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Exactly day 1 of the Month to Date Daily Monthly 6 Months + Current 6 Months + Current
month 12:00:00 on Month to Date Month to Date
minute 0"

Object Name Description

Device Model
The device model inferred from the device type allocation code (TAC) ID.
Object Type: Attribute

Location Name
The name as well as the latitude and longitude of the location.
Object Type: Attribute

Month
The month of the measurement.
Object Type: Attribute

Network
The network from which the measurement was taken.
Object Type: Attribute

Service Plan
The service plan of the subscriber.
Object Type: Attribute

Signature Service Name

The identified signature service.
Object Type: Attribute

Subscriber
The unique subscriber ID.
Object Type: Attribute

Volume Category
The volume band into which the some of bytes_in+bytes_out falls.
Object Type: Attribute

Sum of Bytes In
The sum of bytes in aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Bytes Out

The sum of bytes out aggregated to the attribute level in the cube.
Object Type: Metric

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4.9 Fair Use and Congestion Management Cubes

4.9.1 Fair Use - Location Hourly Details

The Fair Use - Location Hourly Details dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Last 3 Days ( 3 Days Daily Daily 60 Days 7 Days

Hourly) + Today's
Congested
Locations + Top
125 Long Term
Congested
Locations

Object Name Description

Access Type
The access type associated with the location.
Object Type: Attribute

Device Model
The device model inferred from the device type allocation code (TAC) ID.
Object Type: Attribute

Location Name
The name as well as the latitude and longitude of the location.
Object Type: Attribute

Network
The origin network of the measurement.
Object Type: Attribute

Service Plan
The service plan of the subscriber.
Object Type: Attribute

Signature Service Name

The identified signature service.
Object Type: Attribute

Timeframe Date
The date of the measurement.
Object Type: Attribute

Timeframe Hour
The hour of the measurement.
Object Type: Attribute

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Object Name Description

Average Internal RTT
The average internal RTT measured.
Object Type: Metric

Average External RTT

The average external RTT measured.
Object Type: Metric

Average Policy Latency In

The average policy latency introduced on incoming traffic.
Object Type: Metric

Average Policy Latency Out

The average policy latency introduced on outgoing traffic.
Object Type: Metric

Sum of Bytes In
The sum of bytes in aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Bytes Out

The sum of bytes out aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Packets In
The sum of packets in aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Packets Out

The sum of packets out aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Policy Bytes Dropped

In The sum of policy bytes dropped in aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Policy Bytes Dropped

Out The sum of policy bytes dropped out aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Policy Packets

Dropped In The sum of policy packets dropped in aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Policy Packets

Dropped Out The sum of policy packets dropped out aggregated to the attribute level in the cube.
Object Type: Metric

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4.9.2 Fair Use - Location Score Details

The Fair Use - Location Score Details dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Last 3 Days ( 3 Days Daily Daily 60 Days 7 Days

Timestamp) +
Today's Congested
Locations + Top
125 Long Term
Congested
Locations

Object Name Description

Access Type
The access type associated with the location.
Object Type: Attribute

Device Model
The device model inferred from the device type allocation code (TAC) ID.
Object Type: Attribute

Location Name
The name as well as the latitude and longitude of the location.
Object Type: Attribute

Network
The origin network of the measurement.
Object Type: Attribute

Service Plan
The service plan of the subscriber.
Object Type: Attribute

Signature Service Name

The identified signature service.
Object Type: Attribute

Timeframe Date
The date of the measurement.
Object Type: Attribute

Timeframe Hour
The hour of the measurement.
Object Type: Attribute

Average Score
The average score for the dimension combination.
Object Type: Metric

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4.9.3 Fair Use - Location Subscriber Count

The Fair Use -Location Subscriber Count dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Last 3 Days ( 3 Days Daily Daily 60 Days 7 Days

Hourly) + Today's
Congested
Locations + Top
125 Long Term
Congested
Locations

Object Name Description

Access Type
The access type associated with the location.
Object Type: Attribute

Device Model
The device model inferred from the device type allocation code (TAC) ID.
Object Type: Attribute

Location Name
The name as well as the latitude and longitude of the location.
Object Type: Attribute

Network
The origin network of the measurement.
Object Type: Attribute

Service Plan
The service plan of the subscriber.
Object Type: Attribute

Signature Service Name

The identified signature service.
Object Type: Attribute

Timeframe Date
The date of the measurement.
Object Type: Attribute

Timeframe Hour
The hour of the measurement.
Object Type: Attribute

Distinct Subscriber Count v2

Distinct Subscriber count.
Object Type: Metric

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Object Name Description

Sum of Bytes In
The sum of bytes in aggregated to the attribute level in the cube.
Object Type: Metric

4.9.4 Fair Use - Overview Daily Details

The Fair Use - Overview Daily Details dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Location RTT 1 Day Daily Daily 60 Days 7 Days

Threshold AND
Yesterday

Object Name Description

Access Type
The access type associated with the location.
Object Type: Attribute

Date
The date of the measurement.
Object Type: Attribute

Device Model
The device model inferred from the device type allocation code (TAC) ID.
Object Type: Attribute

Location Name
The name as well as the latitude and longitude of the location.
Object Type: Attribute

Network
The origin network of the measurement.
Object Type: Attribute

Service Plan
The service plan of the subscriber.
Object Type: Attribute

Average Internal RTT

The average internal RTT measured.
Object Type: Metric

Average External RTT

The average external RTT measured.
Object Type: Metric

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Object Name Description

Average Policy Latency In
The average policy latency introduced on incoming traffic.
Object Type: Metric

Average Policy Latency In (

Yesterday) The average policy latency introduced on incoming traffic for yesterday.
Object Type: Metric

Average Policy Latency Out

The average policy latency introduced on outgoing traffic.
Object Type: Metric

Location RTT Threshold

The RTT threshold - determined by the customer - beyond which the location is considered to
be experiencing congestion.
Object Type: Metric

Sum of Bytes In
The sum of bytes in aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Bytes Out

The sum of bytes out aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Packets In
The sum of packets in aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Packets Out

The sum of packets out aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Policy Bytes Dropped

In The sum of policy bytes dropped in aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Policy Bytes Dropped

In (Yesterday) The sum of policy bytes dropped in aggregated to the attribute level in the cube for
yesterday.
Object Type: Metric

Sum of Policy Bytes Dropped

Out The sum of policy bytes dropped out aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Policy Packets

Dropped In The sum of policy packets dropped in aggregated to the attribute level in the cube.
Object Type: Metric

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Object Name Description

Sum of Policy Packets
Dropped Out The sum of policy packets dropped out aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Yesterday's Bytes In

The sum of bytes in aggregated to the attribute level in the cube for yesterday.
Object Type: Metric

4.9.5 Fair Use - Overview Location Count

The Fair Use - Overview Location Count dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

RTT Threshold and 1 Day Daily Daily 60 Days 7 Days

Yesterday

Object Name Description

Access Type
The access type associated with the location.
Object Type: Attribute

Date
The date of the measurement.
Object Type: Attribute

Device Model
The device model inferred from the device type allocation code (TAC) ID.
Object Type: Attribute

Device Type
The device type inferred from the device type allocation code (TAC) ID.
Object Type: Attribute

Location Name
The name as well as the latitude and longitude of the location.
Object Type: Attribute

Network
The origin network of the measurement.
Object Type: Attribute

Service Plan
The service plan of the subscriber.
Object Type: Attribute

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Object Name Description

Location Count
Location count of the subscriber.
Object Type: Metric

4.9.6 Fair Use - Overview Location Count (YD)

The Fair Use - Overview Location Count (YD) dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

RTT Threshold and 1 Day Daily Daily 60 Days 7 Days

Yesterday

Object Name Description

Access Type
The access type associated with the location.
Object Type: Attribute

Date
The date of the measurement.
Object Type: Attribute

Device Model
The device model inferred from the device type allocation code (TAC) ID.
Object Type: Attribute

Device Type
The device type inferred from the device type allocation code (TAC) ID.
Object Type: Attribute

Location Name
The name as well as the latitude and longitude of the location.
Object Type: Attribute

Network
The origin network of the measurement.
Object Type: Attribute

Service Plan
The service plan of the subscriber.
Object Type: Attribute

Location Count (Yesterday)

Previous Day location count of the subscriber.
Object Type: Metric

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4.9.7 Fair Use - Overview Subscriber Count

The Fair Use - Overview Subscriber Count dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

RTT Threshold and 1 Day Daily Daily 60 Days 7 Days

Yesterday

Object Name Description

Access Type
The access type associated with the location.
Object Type: Attribute

Date
The date of the measurement.
Object Type: Attribute

Device Model
The device model inferred from the device type allocation code (TAC) ID.
Object Type: Attribute

Device Type
The device type inferred from the device type allocation code (TAC) ID.
Object Type: Attribute

Location Name
The name as well as the latitude and longitude of the location.
Object Type: Attribute

Network
The origin network of the measurement.
Object Type: Attribute

Service Plan
The service plan of the subscriber.
Object Type: Attribute

Distinct Subscriber Count v2

Subscriber count.
Object Type: Metric

4.9.8 Fair Use - Overview Subscriber Count (YD)

The Fair Use - Overview Subscriber Count (YD) dataset contains these objects:

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Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

RTT Threshold and 1 Day Daily Daily 60 Days 7 Days

Yesterday

Object Name Description

Access Type
The access type associated with the location.
Object Type: Attribute

Date
The date of the measurement.
Object Type: Attribute

Device Model
The device model inferred from the device type allocation code (TAC) ID.
Object Type: Attribute

Device Type
The device type inferred from the device type allocation code (TAC) ID.
Object Type: Attribute

Location Name
The name as well as the latitude and longitude of the location.
Object Type: Attribute

Network
The origin network of the measurement.
Object Type: Attribute

Service Plan
The service plan of the subscriber.
Object Type: Attribute

Distinct Subscriber Count v2

(YD) FUCM Previous day subscriber count.
Object Type: Metric

4.9.9 Fair Use - Subscriber Count by Plan

The Fair Use - Subscriber Count by Plan dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Yesterday 1 Day Daily Daily 60 Days 7 Days

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Object Name Description

Access Type
The access type associated with the location.
Object Type: Attribute

Date
The date of the measurement.
Object Type: Attribute

Location Name
The name as well as the latitude and longitude of the location.
Object Type: Attribute

Service Plan
The service plan of the subscriber.
Object Type: Attribute

Distinct Subscriber Count -

Rpt Lvl (Yesterday) Previous day subscriber count.
Object Type: Metric

Distinct Subscriber Count (

Rpt Level) Subscriber count.
Object Type: Metric

4.10 Video Streaming Management Cubes

4.10.1 Signature Service Name List

The table below lists all the Signature Service names applicable to the Video Streaming Management Cubes.

123movies DC Universe KinoGo.Net Pear video SpotX Vidoza

360Live Dingit.tv KissAnime Peeks StanTV VIER VIJF
3Player DirecTV Now Kitty Live Peepla StarHub Go Vigo Video
9now Dish KK TV Plays.tv STARZ PLAY Viki
ABC DMAP KKBox Playstation Video Steam Video Vimeo
ABC iview DMM Kodi Playstation Vue Stievie VisualOn OSMP
AbemaTV Docomo dTV Langlive Plex Stream.me Viu
ACE Stream Douyu Li TV plup Streamable VK Live
AcFun Dplay LIKE-Magic Video PLUS7 Streamcloud VK video
Maker

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acTVila Eagle Live LINE TV Pluto TV StreamerOne Vlink

Afreeca TV EBS lecture Live Delivery Pornhub StreamKar Voddler
Network
amazer Ego.Live LiveJasmin PPLive STTV VRT NU
Amazon Prime Ero Video Livestar PPStream Swift Stream Live VRV
TV
AniTube! Eros Now Livestream PPTV Telemundo VTM
Au Videopass Everyontv LiveTver PrivateHomeClips Telly VVID
B9DM Facebook Live LocationFree player Putlocker tenplay Waipu.tv
Balala Live Facebook video LuxRiot Q2 TheVideo Watcha
BANDAI Channel Facegogo Medialaan QieTV Thunder YouYou WAVO
BBC iPlayer video FainTV MegaTV QQ video Tik Tok Wowow
BBC News Fibe TV Mg TV Rabbit Toggle WowTV
beeg Flash video over MiaoPai Radegast Tribe XBMC
HTTP
BeIN Sports Fox MiBox Rakuten TV Triller Xfinity
BeLive Foxtel Now Microsoft Media Raw MPEG-TS Tsutaya TV Xfinity Remote
Services
BFCP FreeRange TV Microsoft Stream Red Bull TV Tube8 xHamster
Big Big Channel Fresh! milplus RedTube TubeREL XNXX
Bilibili Friday MioMio Roya TV Tubi TV Xuggler
BongaCams Fuji TV Plus7 Mixer RTCP Tudou XVIDEOS
Bonk Live Geo Channel Mobcrush RTE Player TV Player Yahoo! Video
Brightcove GigaTV Mobdro RTMP TV Tokyo YeloTV
C Channel Global TV msn video RTMPE TV Tokyo yle
BUSINESS ON
DEMAND
CATV Remote GYAO! Musical.ly RTMPT TV3 (Sweden) Youku
Player
CBC.ca Hayabusa myCanal RTSP TVer YouNow
CBS HbbTV MythTV RTSP media stream TwitCasting YouPorn
CCCam HBO Go N-tv Rutube Twitch YouTube
CCTV.com HBO Nordic NASA TV Samsung TV media Twitter video YouTube Go
agent
Cerca HBO NOW Nate Video SBS On Demand TXXX YuppTV
Chaturbate HOOQ Naver Live Sendvid U-NEXT ZDF Mediathek
Streaming
Choco TV hotstar NBC Shahid Uflix KyLin TV

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ChocoLabs HTTP media stream Netflix offline SHARE MOVIE ULIZA KyLin TV log
City TV HTTP RealPlayer Neulion Shou Umbala Netflix
stream
CNNCT Hulu Newcamd SHOWROOM Univision Octoshape
Com Hem Play Huya nFusion FTA SinaTV Upornia Octoshape
discovery
COUB ICis Niconico Douga SK Btv Ustream Octoshape proxy
test
Crackle iFlix NOW TV SK Btv EPG Veoh Octoshape stats
CraveTV IMzog ntv TADA Sky Go VEVO Octoshape update
Crunchyroll iQIYI Odnoklassniki video Sky store Vichatter Zattoo TCP
CTV iTunes Store, video OllehTv Sling TV Viddsee Zattoo UDP
CTV News ITV Player OneTV Slingbox Video CMS Client
DaDa JibJab Ooyala Slingbox media Videolink TCP
stream
Daily Motion Joy.Live OPENREC.tv SpankBang Videolink UDP
Daily Motion IPTV KakaoTV Live OpenTok SpbTV Videology
Daum Pot Player KanKan Xunlei OSN Play Sportsnet Videomega.tv
Daum tv Kartina TV Panda TV sporza Vidio
DAZN KBSLive PandoraTV SpotLife Vidme

4.10.2 Video Streaming Management - Hourly Managed Connections

The Video Streaming Management - Hourly Managed Connections dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Refer to "Signature Yesterday plus Hourly Daily 7 days + day to date 7 days + day to date
Service Name List" Today to hour
Section

Object Name Description

Hour
The hour of the measurement.
Object Type: Attribute

Access Type
The access type associated with the location.
Object Type: Attribute

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Object Name Description

Device
The device identifier, typically the TAC (Type Allocation Code)
of the device.
The TAC is the eight digit portion of the 15 digit IMEI code used
to identify wireless devices.
Object Type: Attribute

Service Plan
The name of the service plan that the subscriber belongs to.
Object Type: Attribute

Network
The origin network of the measurement.
Object Type: Attribute

Signature Service Name

The identified signature service.
Object Type: Attribute

Location Name
The name as well as the latitude and longitude of the location.
Object Type: Attribute

Sum of Managed Connections In

The number of incoming connections being managed by policy.
Object Type: Metric

Sum of Managed Connections Out

The number of outgoing connections being managed by policy.
Object Type: Metric

Sum of Seconds
This is to calculate number of seconds.
Object Type: Metric

4.10.3 Video Streaming Management - Traffic Hourly Details

The Video Streaming Management - Traffic Hourly Details dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Refer to "Signature Yesterday plus Hourly Daily 7 days + day to date 7 days + day to date
Service Name List" Today to hour
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Object Name Description

Hour
The hour of the measurement.
Object Type: Attribute

Access Type
The access type associated with the location.
Object Type: Attribute

Device
The device identifier, typically the TAC (Type Allocation Code)
of the device.
The TAC is the eight digit portion of the 15 digit IMEI code used
to identify wireless devices.
Object Type: Attribute

Service Plan
The name of the service plan that the subscriber belongs to.
Object Type: Attribute

Network
The origin network of the measurement.
Object Type: Attribute

Signature Service Name

The identified signature service.
Object Type: Attribute

Location Name
The name as well as the latitude and longitude of the location.
Object Type: Attribute

Sum of Bytes In
The sum of bytes in aggregated to the attribute level in the cube.
Object Type: Metric

Sum of Bytes Out

The sum of bytes out aggregated to the attribute level in the
cube.
Object Type: Metric

Sum of Connections In
The number of incoming connections.
Object Type: Metric

Sum of Connections Out

The number of outgoing connections.
Object Type: Metric

Sum of Policy Bytes Dropped In

The sum of policy bytes dropped in aggregated to the attribute
level in the cube.

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Object Name Description

Object Type: Metric

Sum of Policy Bytes Dropped Out

The sum of policy bytes dropped out aggregated to the attribute
level in the cube.
Object Type: Metric

Sum of All Devices Bytes In

The simple sum of bytes in across all devices.
Object Type: Metric

Sum of All Devices Bytes Out

The simple sum of bytes out across all devices.
Object Type: Metric

Sum of All Service Plans Bytes In

The simple sum of bytes in across all service plans.
Object Type: Metric

Sum of All Service Plans Bytes Out

The simple sum of bytes out across all service plans.
Object Type: Metric

Sum of Previous Hour Bytes In

The simple sum of bytes in for the previous hour.
Object Type: Metric

Sum of Previous Hour Bytes Out

The simple sum of bytes out for the previous hour.
Object Type: Metric

Sum of Previous Hour Policy Bytes Dropped In

The simple sum of policy bytes dropped in for the previous hour.
Object Type: Metric

Sum of Previous Hour Policy Bytes Dropped Out

The simple sum of policy bytes dropped out for the previous
hour.
Object Type: Metric

4.10.4 Video Streaming Management - Score Hourly Details

The Video Streaming Management - Score Hourly Details dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Streaming Video Yesterday plus Hourly Daily 7 days + day to date 7 days + day to date
Today to hour

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Object Name Description

Hour
The hour of the measurement.
Object Type: Attribute

Network
The origin network of the measurement.
Object Type: Attribute

Access Type
The access type associated with the location.
Object Type: Attribute

Device
The device identifier, typically the TAC (Type Allocation Code)
of the device.
The TAC is the eight digit portion of the 15 digit IMEI code used
to identify wireless devices.
Object Type: Attribute

Service Plan
The name of the service plan that the subscriber belongs to.
Object Type: Attribute

Signature Service Name

The identified signature service.
Object Type: Attribute

Location Name
The name as well as the latitude and longitude of the location.
Object Type: Attribute

Average Score
The average of the service category scores for the subscriber
represented as a float between
0 and 5.
Object Type: Metric

4.10.5 Video Streaming Management - Subscriber Count

The Video Streaming Management - Subscriber Count dataset contains these objects:

Filters(s) Applied Initial Publish Incremental Incremental Maximum Backfill Default

Refresh Update Refresh Delete Retention Size*
Frequency Frequency *Sandvine use only

Refer to "Signature Yesterday plus Hourly Daily 7 days + day to date 7 days + day to date
Service Name List" Today to hour
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Object Name Description

Hour
The hour of the measurement.
Object Type: Attribute

Network
The origin network of the measurement.
Object Type: Attribute

Access Type
The access type associated with the location.
Object Type: Attribute

Subscriber
The unique identifier of a subscriber specified by the operator.
Object Type: Attribute

Service Plan
The name of the service plan that the subscriber belongs to.
Object Type: Attribute

Signature Service Name

The identified signature service.
Object Type: Attribute

Location Name
The name as well as the latitude and longitude of the location.
Object Type: Attribute

Sum of Bytes In
The sum of bytes in aggregated to the attribute level in the cube.
Object Type: Metric

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