Chapter 7
Chapter 7
Chapter 7
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After studying this chapter, you should be able to:
1. Explain how a career development program integrates individual
and organizational needs.
2. Describe the conditions that help make a career development
program successful.
3. Discuss how job opportunities can be inventoried and employee
potential assessed.
4. Compare the methods used for identifying and developing managerial
talent.
5. Cite the ways in which employers can facilitate the career
development of women.
6. Discuss the ways in which employers can facilitate the career
development of members of minority groups and of dual-career
couples.
7. Describe the various aspects of personal career development that
one should consider.
8. Explain the roles of parties concerned in career development.
9. Identify and explain the elements of career development program.
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7.0 INTRODUCTION
7.1 DEFINITIONS
What is Career?
Mondy and Noe (2009) stated that career is a general course that a person chooses
to pursue throughout his or her working life. Meanwhile, Gary Dessler (2007)
claimed that career is the occupational positions a person has had over many years.
Mathis and Jackson (2004) stated that career is the series of work related positions a
person occupies through-out life. Therefore in general, we can say that career is a
series of work related positions; paid or unpaid that help a person grow in job skills,
success and fulfillment.
Based on the above definitions we can conclude that career planning career planning
can be defined as self assessment or learning about oneself through the preparation
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of strengths and weaknesses balance sheet or likes and dislikes survey. Career
planning is an action taken by the employees to achieve their career goals.
Activity 1 : Identify your own strengths and weaknesses using the strength
and weaknesses balance sheet.
Strength Weaknesses
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7.2 OBJECTIVES OF CAREER MANAGEMENT
There are several reasons that can be looked into on how people actually choose
their career.
Interests
People tend to pursue careers that they believe match their interests. But
over time, interests change for many people and career decisions eventually
are made based on special KSA and which career paths are realistic for
them.
Self Image
People follow careers they can see themselves doing and avoid careers that
do not fit their self image, perceptions, talents, motives and values.
Personality
People tend to choose careers that concurrent with their personal orientation
and needs. For example, power, affiliation, realistic or artistic.
Social Backgrounds
The views on parents’ job background do have an impact when people
choose a career.
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Availability of Job
Timing and availability of jobs also have an impact when people choosing
their careers.
Activity 2 : Based on the above reasons on how people choose their career,
explain how you go about in choosing your career?
There are several factors that can give an effect towards individual career planning.
1. Life Stage
An organization cannot function at optimum level unless a way is found to
develop the human potential of organization members. An individual
experience several career stages which follow the life pattern. Each career
stage is distinguished by differing needs, motives and tasks. Each individual
then will pass through a series of typical career stages, as described as
follows.
Establishing identity (10 – 20).
During this stage, the adolescents and young adults are trying to
develop their work images from the mass media and personal
observations. After assessing their talents and limitations and develop
their self images of what they might be, their occupational choices are
gradually formed.
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required to resolve conflicts between family and work in order to find a
comfortable level of accommodation and also required to form a
career strategy of how to succeed. For example, working hard, finding
mentors etc.
Decline (50-retirement).
Individual are required to make preparations for formal retirement.
They must learn to accept reduced roles with less responsibility and
learn to manage less – structured lives. Due to this, a person may
have lower aspirations and less motivation resulting to additional
career adjustments. For instance, people typically develop new
activities and responsibilities combined with increased leisure pursuits.
2. Career Anchors
Career anchor is a concern or value that a person will not give up if a choice
has to be made.
Managerial competence.
The career goal of managers is to develop qualities of interpersonal,
analytical and emotional competence. Individual, who is using this
anchor, will use this competence to manage his or her department and
subordinates.
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Autonomy & Independence.
The career anchor for independent people is a desire to be free from
organizational constraints. They value autonomy and want to be their
own boss and work at their own place and pace.
Security.
A conscious people always seek for security to stabilize their career
situations. They often see themselves tied to a particular organization
or geographical location.
Creativity.
This type of person has entrepreneur spirits and they want to create or
build something that is entirely on their own.
3. Environment
This refers to the work environments or situations in which career planning
takes place such as downsizing, organization decision to offer early
retirement or perhaps the chances of having second career or to be self
employed individual.
Employee career is mainly determined and planned by the individual itself. However,
employer or organization plays important roles to help their employees to achieve
their career planning. Both parties plays vital role to ensure that the employees get
what they want in their career life and at the same time, employer through its
employees also able to achieve organizational, goals. Figure 7.1 shows the roles of
employee and organization in career management.
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Figure 7.1: The Career Management Perspectives
Employees’ role
Although some firms play a role in the planning of their employees’ careers,
ultimately, employees are responsible for initiating and managing their own
career planning. Here are some roles that employees need to do in
successful career management.
Accept responsibility for your own career.
Assess your interests, skills and values.
Seek out career information and resources.
Establish goals and career plans.
Utilize development opportunities.
Talk with the manager about the career.
Follow through on realistic career plans.
Organization role
If career management is to success, it must receive the complete support of
top management. Line managers and HR department should work together to
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design and implement a career development system that helps employees
excel in their careers. Here are some roles that organization can do in career
management.
Provide timely performance feedback.
Provide development assignments and support.
Participate in career development discussion.
Support employee development plans.
Communicate mission, policies and procedures.
Provide training and development opportunities.
Provide career information and career programs.
Offer a variety of career options.
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Figure 7.2: HR Roles in Employees Career
Source: Snell and Bohlander (2010)
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Figure 7.3: Matching and Blending Both Needs (Organizational and Employee)
Source: Snell and Bohlander (2010)
Individual employee
Individual employee must have awareness of the organizational philosophy.
They must also have a good understanding of the organization immediate
goals. As employees, they are expected to be able to cope with the changes
in organization.
Organizational
a) Management Participation:
Provide top management support
Provide collaboration between line managers and HR
managers.
Train management personnel.
Encourage employee ownership of career.
Create a supportive context.
b) Setting Goals:
Plan human resources strategy.
Establish mutual goal setting & planning.
c) Changing HR Policies:
Provide for job rotation.
Provide outplacement service.
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d) Announcing the Career Management Program:
• Explain its philosophy to all employees.
• Communicate direction of company.
a. Competency Analysis
Hr Department shall measures three (3) basic competencies needed by
employees for each job such as know-how, problem solving, and
accountability. This information can be used to make certain that a transfer to
a different job is a move that requires growth on the part of the employees.
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Figure 7.4: Career Illustration of Traditional Career Path for Scientists & Managers
Source: Snell and Bohlander (2008)
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Figure 7.4: Alternative Career Moves
Source: Snell & Bohlander (2010)
Promotions
Promotion is a change of assignment to a job at a higher level in the
organization. Principal criteria for determining promotions are merit,
seniority, and potential. Promotions enable an organization to utilize
the skills and abilities of its personnel more effectively, and as an
incentive for good performance. Promotions means:
More pay.
Increase employee status.
Extra responsibility.
Job satisfaction.
To reward good performance.
To fill in the positions with tested and loyal employees.
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Transfer
Transfer is the placement of an individual in another job for which the
duties, responsibilities, status, and remuneration are approximately
equal to those of the previous job. In flatter organizations where there
are fewer promotional opportunities, many employees find career
advancement through transfer or lateral moves. Employees who look
forward to change or want a chance to learn more may seek out for
transfer where they can acquire new knowledge and skills. Normally
company will provide ‘Relocation services’ to an employee who is
transferred to a new location which might include help in moving,
selling a home, orienting to a new culture, and/or in learning a new
language
Demotion
Demotion is a downward transfer in which the employee is moves into
a lower level job. Although demotion is usually considered
unfavorable, some individuals actually may request it in order to return
to their ‘technical root’ where they belong and expert at.
Exits
Given limited career opportunities within firms plus the need for talents
by other companies, many employees are opting to accept career
changes that involve organizational exit. While some employees leave
the voluntarily, other employees are forced to leave. However, many
firms now provide ‘Outplacement services’ as to help terminated
employees find a new job elsewhere. If an organization cannot meet
its career development responsibilities, HR Department should
provide for assistance to help the employees in finding more suitable
career opportunities elsewhere.
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• Another way to compensate employees and part of career
advancement.
• It can be considered as promotion made out of their area of
specialization into management.
• Effective way to keep employees with valuable knowledge, skills and
abilities (KSA).
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skills (multi-tasking skills) rather than specific skills which offer limited
opportunities for career advancement as shown in Figure 7.7. Employees
who pursue boundary less career are very flexible and have the capacity to
do several different types of tasks, learn new jobs, adjust quickly to different
group settings and organizational cultures and move from one firm,
occupation or industry.
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Stage 2: Organizational Entry (ages 18–25)
At this stage individual shall obtain job offer(s) from desired
organization(s) and select an appropriate job based on complete and
accurate information. Typically at this stage, individual is devoted to
soliciting job offers and selecting an appropriate job. During this
period, one may also be involved in preparing for work.
Activity 3 : Which career stage are you now? Are you doing the right things as
stated in that particular stage where you are now?
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g. Avoid the Plateau Trap
According to Snell and Bohlander (2010), a career plateau is a situation in
which the probability of moving up the career ladder is low due to
organizational or personal reasons. There are three (3) types of plateau
namely:
Structural plateau
A structural plateau marks the end of promotions or the end of
advancement; therefore they have to leave the organization to find
new opportunities and challenges.
Content plateau
It occurs when a person has learned a job too well and is bored with
day to day activities. Meaning to say, an individual is facing lack of job
challenges or the job already becomes stagnant (boredom in career).
Life plateau
A life plateau is more profound and may feel like a midlife crisis.
People, who experience crisis of personal identity often allowed work
or other major factors become the most significant aspects of their
lives and they experience a loss of identity and self esteem when
there is no longer success in that area.
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Activity 4 : Using your own judgment and experience, have you experienced
any of the plateaus?
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roles. Natural leadership and interpersonal skills that emerge naturally shows
that the employees possess high skills as a leader.
Career Counseling
Career counseling is a process of discussing current job activities and
performance, personal and career interests and goals, skills, and career
development objectives. Career counseling is a voluntary service provided by
HR staff, managers and supervisors, specialized staff counselors or outside
consultants.
Fast-track Program
The requirements of each position and the qualifications of each person are
different; therefore no two individuals will have identical developmental needs
especially the younger manager needs. Some organizations are attempting to
retain young managers with high potential by offering a fast track program. It
is a program that encourages young managers with high potential to remain
with an organization by enabling them to advance more rapidly than those
with less potential.
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Career Self-Management Training
Since employees are being increasingly encouraged to take responsibility for
their own career management, many organizations are establishing programs
for employees on how they can engage in career self management. Career
self management training focuses on two (2) major purpose that are helping
employees learn to continuously gather feedback and information about their
careers as well as encouraging them to prepare for mobility. Employees
typically undertake self assessment to increase their awareness with regard
their own career attitudes and values.
Networking
Career networking is the process of establishing mutually beneficial
relationships with other business people, including potential clients and
customers. The networks can be internal to a particular organization or
connected across many different organizations. This networking allows job
seekers to meet up with other people who have similar career interests. For
example, the use of social network such as face book, Twitter to interact
about their careers etc.
Mentoring
It is common to hear people mention about individuals at work who influenced
them, very helpful and provided them with guidance and support such as their
immediate managers or executives at higher levels. Executives who coach,
advice, and encourage individuals of lesser rank are called mentor. Mentoring
functions is to be concerned with the career advancement and psychological
aspects of the person being mentored as shown in figure 7.8.
Not surprisingly, mentoring is also being done over the internet called e-
mentoring. E-mentoring brings experienced business professionals together
with individuals needing counseling through online systems. Forming a
mentoring relationship can be done by following these tips.
Research the mentor’s background.
Make contact with the mentor.
Request help on a particular matter.
Consider what you can offer in exchange.
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Arrange a meeting.
Follow up.
Ask to meet on an ongoing basis.
Activity 2 : Do you have someone that you consider as your mentor? How
does he or she help you in your career development? Find out what he or she
can help you in your career.
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7.7 ISSUES IN CAREER DEVELOPMENT
There are many issues with regards career development opportunities. Some of the
issues are as follows:
The proportion of women in top management position is still remains extremely low
due to ‘glass-ceiling’. ‘Glass-ceiling’ is defined as artificial barriers based on
attitudinal or organizational bias that prevents qualified individuals from advancing
upward in their organization into management level position. Amongst other action
that can be done to reduce this barriers are as follows:
Provide special training for women to growth in career.
Accept women as valued members of the organization.
Provide mentors for women.
Eliminate barriers to women advancement.
Prepare women for upper-management position.
Accommodate families’ facilities.
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Career Development for Dual-Career Couples
Economic necessity and social forces have encouraged this trend to the point that
majority of all marriages are now dual career partnership in which both members
follow their own careers and actively support each other’s career development. The
difficulties that dual career couples face include the need for quality child care, time
demands and emotional stress. Dual career couples also face the problems of
relocations especially when the couples work for two (2) different employers. Fewer
employees are willing to relocate without assistance for their spouses. Amongst other
solutions for these problems are:
Flexible working schedules are the most frequent organizational
accommodation to these couple such as policies that allow work to be
performed at home and day care at organization premises.
Organizations also developing networking relationships with other employers
to find jobs for the spouses of their relocating employees.
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Activity 2 : Based on your experience at your workplace, have you
experienced the problems of glass ceiling? What is your comment on this
issue?
There are some ways that should be taken into consideration if we wish to have a
better career advancement. It is important to make the employer notice about
ourselves thus can provide better chance for career advancement. Some of the
actions are:
Having strong KSA.
Acquiring new knowledge.
Innovative and creative.
Effective manner.
Build a good relationship with superior manager.
Being an active participant.
Become a valuable resource person or subject matter expert in certain field.
Challenge yourself.
Show high performance.
Below are the actions that can be considered by a person who want to have a
successful career management such as:
Placing clear expectations on employees.
Giving employees the opportunity for transfer.
Providing a clear and thorough succession plan
Encouraging performance through rewards and recognition.
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Giving employees the time and resources they need to consider short- and
long-term career goals.
Encouraging employees to continually assess their skills and career direction.
There are few factors that have been identified as the barriers to career
advancement such as:
Lack of time, budgets, and resources for employees to plan their careers and
to undertake training and development.
Rigid job specifications, lack of leadership support for career management,
and a short-term focus.
Lack of career opportunities and pathways within the organization for
employees.
There are few ways to develop your personal career development as follows:
Choosing a career
You must do a lot of searching and changing to find a career path that is
psychologically and financially rewarding. When choosing a career, what you need to
do are:
Use of available resources that you have.
Prepare accurate self-evaluation.
Knowing your significance of interest inventories (know what you want).
Evaluate your long-term employment opportunities.
Choosing an employer
It is advisable for you to consider employment with an organization whose climate is
compatible with your personal needs. For example, if you are individuals with high
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needs for achievement hence you should consider working with aggressive and
achievement-oriented organizations.
7.12 SUMMARY
Career management is the process of designing and implementing goals, plans and
strategies that enable HR professionals and managers to satisfy workforce needs
and allow individuals to achieve their career objectives. If management takes proper
care of the career management of their employees, it will not only benefit the
individual but organization too.
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1. Define each of the following:
a. career
b. career planning
c. career development
2. Differentiate between organization career planning and individual career
planning.
3. Discuss issues faced by employees and employers in career development.
4. Discuss issues / problems in promotions.
5. Identify factors in choosing career.
6. Explain the employee and manager roles in career development.
7. Answer the question: How can career development foster employee
commitment?.
8. Discuss why organizational support is so important in career development.
9. Determine career development initiatives that should be provided by the
company as tools and techniques that help employees gauge their
potential for success in the organization.
10. Employers provide the tools, environment and skill development
opportunities for the employees, and then the employees are better
equipped to serve the company and build it to its potential. Elaborate any
FOUR (4) human resource’s roles in employee’s career development
process.
11. Explain how a career development program integrates individual and
organizational needs.
12. Describe the conditions that help make a career development program
successful.
13. Discuss how job opportunities can be inventoried and employee potential
assessed.
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Study Notes
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