Activity Template - ROAM Analysis
Activity Template - ROAM Analysis
Issues Actions
10% of plants are not being potted You contacted the warehouse to update the potting
Issue 1 properly. process and have had no issues for two weeks.
Your team reached out to the customers, listened to their
Issue 2 Customers are complaining. issues, and offered to send them a free round of new
plants. Most customers were satisfied with this solution.
There is a software issue preventing
You assign your IT Specialist to fix the problem as soon
Issue 3 your customer relations team receiving
as possible.
all requests and complaints.
Mitigated
Owned
Accepted
Owned
Mitigated
Resolved