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Assignment 3 ERP CCP 05122023 043856pm

This document outlines an assignment for an Enterprise Systems course to design an ERP system for a water supplier called E-Tend to address logistical challenges and improve customer engagement. Students are asked to design an E-Wallet module and logistics module, including functions like promotions, payments, refunds, and route optimization. The assignment will be evaluated based on the solution design, report writing, and presentation.

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Hassan M
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27 views3 pages

Assignment 3 ERP CCP 05122023 043856pm

This document outlines an assignment for an Enterprise Systems course to design an ERP system for a water supplier called E-Tend to address logistical challenges and improve customer engagement. Students are asked to design an E-Wallet module and logistics module, including functions like promotions, payments, refunds, and route optimization. The assignment will be evaluated based on the solution design, report writing, and presentation.

Uploaded by

Hassan M
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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F2023/ITC-321/BUKC/IT Fall

2023

BAHRIA UNIVERSITY
Karachi Campus
Department of Computer Science
Enterprise Systems (ITC-321)

Assignment 3: ERP/CCP Points :10 Due Date :26 December 2023

1. This assignment has 02 questions that you have to answer and submit in electronic form.
2. This is a complex computing problem assignment and could be done as a group (maximum 3
members) or individual.
3. Do not alter the sequence of questions
4. Presentation/Viva will be conducted for the submitted assignment for the individual assessment
5. Deadline will not be extended for any reason.
6. Submit the assignment in PDF format.
7. Any form of plagiarism will result in receiving zero in the assignment.
8. Do proper referencing wherever required.

Following attributes of complex computing problem are incorporated in this assignment:

S.No Attribute Problem Solving description


1 Depth of analysis required Has no obvious solution, and requires conceptual thinking and
innovative analysis to formulate suitable abstract models
2 Depth of knowledge A solution requires the use of in-depth understanding of Enterprise
required Systems and an analytical approach that is based on well-founded
principles of business framework.
3 Consequences Has significant consequences in a range of contexts

Problem CLO4 [C4-PLO3]

E-Tend, a prominent water supplier, faces operational challenges in its legacy system, particularly in
the synchronization of daily logistics across various city zones, encompassing both commercial and
residential areas. The logistical issues are exacerbated by fluctuating transportation costs and heavy
traffic, eroding customer trust. Additionally, the Cash-to-Pay cycle requires streamlining for a smoother
process. To address these concerns and enhance customer engagement, E-Tend seeks to implement
an updated ERP system. The company envisions a cloud-based solution, coupled with innovative
features such as an E-Wallet system, to introduce different offers such as redeeming points, vouchers
and improved logistic management.
Following are the key requirements by the company for the ERP system:

1. The introduction of E-Wallets and E-commerce capabilities for the customer engagement. E-
Tend aims to implement an E-Wallet system, providing customers with convenient and secure
online transactions.

2. Addressing challenges in logistics, E-Tend emphasizes the need to fortify supplier chain
relationships. This involves optimizing delivery routes in commercial and residential areas,
ensuring timely deliveries to retailers, and overcoming transportation hurdles.

Required Solution:
You are required to answer the following questions by designing a dummy database. The database
should contain at least 3 different areas for commercial delivery (at least 5 different companies in each
area), 3 different residential areas having at least 10 houses in each area, and 3 different retail shops
either in commercial or residential areas.

a) Design an E-Wallet Module (considering the customers of above mentioned required database)
having following functions :

(i) The customers can receive promotions/vouchers online.


(ii) Streamlining financial transactions and ensuring prompt payments through the
integration of the E-Wallet system.
(iii) Refund money to the E-Wallet in cases of poor service experiences, fostering customer
trust and loyalty
(iv) Implement automated reminders and notifications for pending payments, ensuring a
proactive approach to the Cash-to-Pay cycle.

b) Design Logistics Module should have following functions:

(i) Route Optimization: Streamlining delivery routes to mitigate traffic-related delays.


(ii) Real-time Tracking: Ensuring visibility and transparency in logistics for both the
company and customers i.e. Integrate GPS technology for live tracking and rerouting
capabilities
Evaluation:

Students will be evaluated on the following criteria:


• Solution for Part (a) (40%)
• Solution for Part (b) (30%
• Report Writing (20%)
• Presentation : 10%

The assignment should follow the following recommended structure for report.

1. Title Page
2. Table of Contents
3. Introduction of the Problem, ERP ,Cloud Based Systems and SCM
4. Design /Implementation
i. Proposed solutions
` ii. Figures / Tables to show the graphical view of the solution
iii. Database

5. Conclusion
6. References, if required (IEEE style)

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